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IndustrialPro™ and MobilityPro™

Gateway Wireless Modems

BlueVue Device Manager (BVDM) Version 1.7.13

November 2012

IndustrialPro™ and MobilityPro™ Gateway Wireless Modems BlueVue Device Manager User's Manual

Sixnet, Inc Corporate Headquarters FLEXIBLE. RELIABLE. POWERFUL

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Rev 3.8.6 © 2010. Sixnet. All Rights Reserved.

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CHANGE HISTORY

Version Date Description 1.7.13 November, 2012 Merged HTML and PDF User Guides

Added Wi-Fi configuration screen 1.7.10 December, 2010 Change document format




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TABLE OF CONTENTS

1 INTRODUCTION..........................................................................................................................................1 1.1 Purpose................................................................................................................................................1 1.2 Scope ...................................................................................................................................................1 1.3 Convention ...........................................................................................................................................1 1.4 References............................................................................................................................................1

2 Software Installation ..................................................................................................................................2 2.1 System Requirements.............................................................................................................................2 2.2 Installation............................................................................................................................................2

3 Software Overview.....................................................................................................................................3 3.1 General Description ...............................................................................................................................3

4 Using BlueVue Device Manager....................................................................................................................3 4.1 Startup .................................................................................................................................................3

4.1.1 Start Menu.................................................................................................................................................................................. 3 4.1.2 Desktop....................................................................................................................................................................................... 4 4.1.3 Quick Launch .............................................................................................................................................................................. 4

4.2 Main Window .......................................................................................................................................4 4.2.1 Title Bar....................................................................................................................................................................................... 7 4.2.2 Main Menu ................................................................................................................................................................................. 8 4.2.3 Tool Bar..................................................................................................................................................................................... 20 4.2.4 Status Indicators ...................................................................................................................................................................... 21 4.2.5 Status Bar ................................................................................................................................................................................. 21

4.3 Modem Detection................................................................................................................................ 22 4.3.1 Detecting Modem .................................................................................................................................................................... 22 4.3.2 Modem Not Responding ......................................................................................................................................................... 23 4.3.3 Modem Detected ..................................................................................................................................................................... 24 4.3.4 Unsupported Modem Detected.............................................................................................................................................. 25 4.3.5 Password Authentication ........................................................................................................................................................ 26 4.3.6 Modem Connection Established............................................................................................................................................. 27

4.4 Modem Diagnostic ............................................................................................................................... 30 4.4.1 General ..................................................................................................................................................................................... 30 4.4.2 Advanced .................................................................................................................................................................................. 32

4.5 Modem Configuration .......................................................................................................................... 41 4.5.1 General ..................................................................................................................................................................................... 41 4.5.2 Serial IP ..................................................................................................................................................................................... 43 4.5.3 LAN IP........................................................................................................................................................................................ 46 4.5.4 Serial Port ................................................................................................................................................................................. 48 4.5.5 Firmware................................................................................................................................................................................... 50 4.5.6 Port Forwarding/DMZ.............................................................................................................................................................. 52 4.5.7 VPN ........................................................................................................................................................................................... 53 4.5.8 Password .................................................................................................................................................................................. 54

4.6 Modem Activation ............................................................................................................................... 56 4.6.1 GSM Activation (4400 and 5400 only).................................................................................................................................... 56 4.6.2 CDMA Activation...................................................................................................................................................................... 56




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4.7 WAN Settings ...................................................................................................................................... 64 4.7.1 Modem WAN Settings ............................................................................................................................................................. 66 4.7.2 Connection Profile ................................................................................................................................................................... 66 4.7.3 Connection Mode .................................................................................................................................................................... 66 4.7.4 Connection Keep-Alive ............................................................................................................................................................ 66

4.8 GPS.................................................................................................................................................... 68 4.8.1 Modem GPS Settings ............................................................................................................................................................... 69 4.8.2 Modem GPS Destinations........................................................................................................................................................ 72

4.9 Wi-Fi .................................................................................................................................................. 74 5 Troubleshooting and Support .................................................................................................................... 76

5.1 Installation.......................................................................................................................................... 76 5.2 Operation ........................................................................................................................................... 77

6 Annex A - Definitions, acronyms and abbreviations ...................................................................................... 78 6.1 Definitions .......................................................................................................................................... 79 6.2 Acronyms ........................................................................................................................................... 84 6.3 Abbreviations...................................................................................................................................... 84

7 Annex B - IMEI Format and manufacturer codes........................................................................................... 85 8 Annex C - Modem firmware compatibility matrix ......................................................................................... 87




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FIGURES

Figure 1 Launching Device Manager from the Start Button (Windows XP) ..................................................................3

Figure 2 Device Manager Desktop Shortcut (Windows XP) ......................................................................................4

Figure 3 Device Manager Quick Launch Shortcut (Windows Vista) ............................................................................4

Figure 4 Device Manager Main Window ...............................................................................................................5

Figure 5 Application launched with Serial Connection.............................................................................................6

Figure 6 Application launched with IP Connection ..................................................................................................7

Figure 7 File Menu ............................................................................................................................................8

Figure 8 Add Remote Modem .............................................................................................................................9

Figure 9 Modify Remote Modem .........................................................................................................................9

Figure 10 Delete Remote Modem ...................................................................................................................... 10

Figure 11 Delete All Remote Modems ................................................................................................................ 10

Figure 12 Tools Menu ...................................................................................................................................... 10

Figure 13 Carrier provisioning function Selection ................................................................................................. 11

Figure 14 Select Destination ............................................................................................................................. 11

Figure 15 Download Modem Log Status ............................................................................................................. 12

Figure 16 Software Configuration General Properties ........................................................................................... 13

Figure 17 Software Configuration Connection Properties ...................................................................................... 14

Figure 18 Device Manager Serial Port Settings ..................................................................................................... 15

Figure 19 Device Manager Warnings settings ...................................................................................................... 16

Figure 20 Modem Tools menu........................................................................................................................... 17

Figure 21 Reset Modem Warning Message ......................................................................................................... 17

Figure 22 Reset Modem Failure Message............................................................................................................ 18

Figure 23 Restore Modem Factory Settings ......................................................................................................... 18

Figure 24 Reset Modem Failure Message............................................................................................................ 19

Figure 25 Help Menu Help ................................................................................................................................ 19

Figure 26 About BlueVue Device Manager Screen ................................................................................................ 20

Figure 27 Tool Bar ........................................................................................................................................... 20

Figure 28 Network Status Display ...................................................................................................................... 21

Figure 29 Status Bar ........................................................................................................................................ 21




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Figure 30 Detecting Modem Screen ................................................................................................................... 22

Figure 31 Modem Not Responding Screen .......................................................................................................... 23

Figure 32 Modem Detected Screen .................................................................................................................... 24

Figure 33 Unsupported Modem Detected ........................................................................................................... 25

Figure 34 Password Request window ................................................................................................................. 26

Figure 35 Password Reenter window ................................................................................................................. 26

Figure 36 Modem Connection Established over Serial Screen ................................................................................ 27

Figure 37 Modem Connection Established over IP Screen..................................................................................... 28

Figure 38 Modem Model Support Warning ........................................................................................................ 29

Figure 39 Modem Version Support Warning ....................................................................................................... 29

Figure 40 3rd Party Modem Support Warning..................................................................................................... 30

Figure 41 Diagnostic Screen General Panel.......................................................................................................... 31

Figure 42 Diagnostic Screen Advanced CDMA Panel ............................................................................................. 33

Figure 43 Diagnostic Screen Advanced GSM Panel ............................................................................................... 36

Figure 44 Diagnostic Screen Advanced HSPA Panel............................................................................................... 38

Figure 45 Modem Configuration General Tab ...................................................................................................... 41

Figure 46 Serial IP Configuration........................................................................................................................ 43

Figure 47 Modem Configuration LAN IP Configuration Tab .................................................................................... 46

Figure 48 Modem Configuration Serial Port Tab................................................................................................... 48

Figure 49 Modem Configuration Firmware Tab.................................................................................................... 50

Figure 50 Firmware Upgrade Selection ............................................................................................................... 51



Figure 53 Modem Configuration Password Tab.................................................................................................... 54

Figure 54 CDMA Modem Activation Screen over Serial Connection......................................................................... 56

Figure 55 Provisioning Selection ........................................................................................................................ 58

Figure 56 Warning Dialog ................................................................................................................................. 59

Figure 57 Activation Fields Missing .................................................................................................................... 59

Figure 58 Modem Status Dialog......................................................................................................................... 60

Figure 59 Warning Dialog ................................................................................................................................. 60




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Figure 60 Data Link warning message................................................................................................................. 61

Figure 61 Data Link Configuration Dialog ............................................................................................................ 61

Figure 62 Provisioning Selection ........................................................................................................................ 62

Figure 63 Mobile IP warning message ................................................................................................................ 62

Figure 64 Mobile IP Configuration Dialog ............................................................................................................ 62

Figure 65 WAN Settings for GSM/HSPA modems ................................................................................................. 64

Figure 66 WAN Settings for CDMA modems ........................................................................................................ 65

Figure 67 WAN Settings On Demand warning ...................................................................................................... 67

Figure 68 WAN Settings Always On warning ........................................................................................................ 67

Figure 69 GPS Screen ....................................................................................................................................... 68

Figure 70 Configuring GPS using TAIP ............................................................................................................... 69

Figure 71 Configuring GPS using NMEA .............................................................................................................. 70

Figure 72 NMEA Reporting Error Dialog .............................................................................................................. 71

Figure 73 GPS IP Destination Selection ............................................................................................................... 72

Figure 74 Wi-Fi Configuration Screen ................................................................................................................. 74

TABLES

Table 1 Minimum System Requirements...............................................................................................................2

Table 2 Tool Bar buttons ................................................................................................................................. 20

Table 3 Tool Bar Status Indicators ..................................................................................................................... 21

Table 4 Modem Identification Fields .................................................................................................................. 31

Table 5 Modem IP Information Fields ................................................................................................................. 32

Table 6 CDMA Carrier Information Fields ............................................................................................................ 34

Table 7 CDMA Signal Information Fields ............................................................................................................. 35

Table 8 GSM Miscellaneous Information Fields .................................................................................................... 37

Table 9 GSM Rx Information Fields .................................................................................................................... 38

Table 10 HSPA Carrier Information Fields............................................................................................................ 39

Table 11 HSPA Rx Information Fields .................................................................................................................. 40

Table 12 Modem Information Fields .................................................................................................................. 42

Table 13 Dynamic IP Registration Fields.............................................................................................................. 42




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Table 14 Configuration Operation Fields ............................................................................................................. 43

Table 15 Serial IP Configuration Fields (Flush Policies) .......................................................................................... 44

Table 16 Serial IP Configuration Fields (Listening Server) ....................................................................................... 44

Table 17 Serial-IP Destination IP Addresses ......................................................................................................... 45

Table 18 Configuration IP Pass-through .............................................................................................................. 46

Table 19 Configuration LAN IP PPP Fields ............................................................................................................ 47

Table 20 Configuration LAN IP USB Fields............................................................................................................ 47

Table 21 Configuration LAN IP Ethernet Fields ..................................................................................................... 47

Table 22 Modem Serial Port Settings Fields ......................................................................................................... 49

Table 23 DMZ Fields ........................................................................................................................................ 52

Table 24 Port Forwarding Fields ........................................................................................................................ 53

Table 25 VPN GRE Fields .................................................................................................................................. 54

Table 26 Password Fields.................................................................................................................................. 55

Table 27 Activation Fields ................................................................................................................................. 57

Table 28 Data Link fields................................................................................................................................... 61

Table 29 Mobile IP fields .................................................................................................................................. 63

Table 30 WAN Settings Fields............................................................................................................................ 66

Table 31 WAN Settings User Profile Fields........................................................................................................... 66



Table 34 GPS TAIP Protocol Fields...................................................................................................................... 69

Table 35 GPS NMEA Protocol Fields ................................................................................................................... 70

Table 36 GPS Settings - Destinations Fields ......................................................................................................... 73

Table 37 Wi-Fi Settings..................................................................................................................................... 75

Table 38 Installation Troubleshooting ................................................................................................................ 76

Table 39 Operation Troubleshooting .................................................................................................................. 77

Table 40 IMEI Format ...................................................................................................................................... 86

Table 41 IMEI Manufacturer Codes .................................................................................................................... 86




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1 INTRODUCTION

1.1 Purpose

This user guide document describes the interface and usage scenarios of the BlueVue Device Manager software application, part of the BlueVue Suite of applications. After reading it, you will be able to use BlueVue Device Manager to install, configure and activate BlueTree M2M, BT-4000, BT-5000, BT-5000v2 and BT-6000 series of wireless modems.

1.2 Scope

The content of this document applies to the BlueVue Device Manager software.

1.3 Convention

The use of italics formatting is used to identify values that are to be entered or logical paths (in the case of files and folders) that are being identified. The use of Bold formatting is used to show terms that are defined in the document, the names of companies or software applications, and text or field names displayed on Device Manager. Features not available in BlueTree M2M series modems will be identified with an asterisk (*) symbol.

1.4 References

Ref Date

Revision Number Author Description

REF-1 Rev. 3.8.8 N/A BlueTree BlueTree AT Command Reference

REF-2 July 2004 UG-M2MExpCDMA BlueTree M2M Express CDMA 1XRTT Modem - Product Manual

REF-3 July 2004 UG-M2MExpGPRS BlueTree M2M Express GPRS Modem - Product Manual

REF-4 May 2008 1.5 N/A BlueTree BlueTree 4000/5000 CDMA Modems - User's Guide

REF-5 May 2005 UG-BT4400 & BT5400 GSM/GPRS

BlueTree BlueTree BT4400 and BT5400 GSM/GPRS Modems - Product Manual

REF-6 1.6 BlueTree 6600 Series CDMA Modem User's Guide




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2 Software Installation

2.1 System Requirements

The minimum system requirements for the installation and operation of the BlueVue Device Manager are shown below:

OS (Supported Languages)

Service Pack Processor Display

Properties RAM

Hard Drive Space

Browser*

Windows 2000 (English) Windows XP (English) Windows Vista

SP4 SP1/SP2/SP3 SP1

32 Bit Intel Pentium 2 (or AMD equivalent) Core duo or equivalent

Color quality set to 16 bit

128 MB

100 MB for Java Runtime Environment + 12 MB for Device Manager

Microsoft IE 5.5+ Mozilla Firefox 1.0+ Mozilla 1.4+

Table 1 Minimum System Requirements *Browser requirements are listed to support access to the Device Manager’s support web page. If you do not meet the minimum system requirements, you may still install and use this software; however you do so at your own risk.

2.2 Installation

The BlueVue Device Manager software is installed by downloading the installation file from BlueTree

Wireless’ download page under the support section found at www.bluetreewireless.com. Once downloaded, double-click on the <bvdm_x.x.x.exe> (i.e. bvdm_1.7.10.exe) file and follow the instructions to install. Note:

Versions prior to 1.7.6 were installed using another installer and require to be removed before the new version (>=1.7.6) is installed.

Versions 1.7.6 and after, automatically remove the previously installed version of Device Manager after user confirmation.

http://www.bluetreewireless.com/




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3 Software Overview

3.1 General Description

BlueTree’s wireless modems, BlueTree BT-4000, BT-5000, BT-5000v2 and BT-6000 series, add a new level of capability to our existing modems’ product line. These products introduce a new powerful 32 bit intelligent platform featuring a built-in IP communication stack for autonomous IP connectivity. This eliminates the need for an external host. The 32 bit processing platform takes the applications potential to new heights whether for fixed or mobile applications. To leverage this flexibility, a user needs to configure the modem. While we continue to offer the standard AT command interface that allows access to the full capability of our modems, the BlueVue Device Manager software application provides the method of choice for easy installation, activation and configuration of these modems.

4 Using BlueVue Device Manager

Device Manager is designed to display and modify a modem’s configuration, as well as show its status information. All modem data is accessible via Device Manager’s Work Area (See Figure 4 Device Manager Main Window). The status of all operations is displayed in the status bar, so that Device Manager is always relaying back to the user its current state.

4.1 Startup

Device Manager can be launched by either:

selecting the Start menu BlueTree > Device Manager entry, or,

double clicking on the Desktop shortcut BlueVue DM with the BlueTree icon , or,

clicking on the Quick Launch BlueTree icon ,

4.1.1 Start Menu

In order to launch Device Manager from the Start Menu, press on Start (by default, it is found in the bottom left corner of the desktop screen), browse to All Programs > BlueTree > Device Manager and select BlueVue Device Manager.

Figure 1 Launching Device Manager from the Start Button (Windows XP)




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4.1.2 Desktop

In order to launch Device Manager from the Desktop shortcut, locate and double-click the BlueVue DM shortcut (see Figure 2 Device Manager Desktop shortcut).

Figure 2 Device Manager Desktop Shortcut (Windows XP)

4.1.3 Quick Launch

Device Manager may also be started from the Quick Launch shortcut:

Figure 3 Device Manager Quick Launch Shortcut (Windows Vista)

4.2 Main Window

Figure 4 shows the main window frame of BlueVue Device Manager. You can see the application Title Bar, Main Menu, Tool Bar, Work Area and the Status Bar sections.




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Figure 4 Device Manager Main Window

When launched, Device Manager will try to detect a modem over either a Serial or an IP connection (default), based on its configuration (see section 0 Settings).




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Figure 5 Application launched with Serial Connection




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Figure 6 Application launched with IP Connection

4.2.1 Title Bar

The Title Bar provides the ability to minimize the application to the Windows Taskbar as well as close Device Manager by pressing the “X” button. Device Manager is not resizable, so pressing the maximize button has no effect.




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4.2.2 Main Menu

The Main Menu provides access to all of the functionality available in Device Manager. 4.2.2.1 File The File Menu provides access to all the main modem management pages, which are also accessible via the Tool Bar, and allows exiting the application. Notes:

The currently selected screen will have the related File menu item disabled (i.e. grayed out). For example, if at the Diagnostic screen, the Diagnostic entry under the File Menu will be disabled (see Figure 7).

Features that are not available for the connected modem will also be disabled (for example GPS will not be available for non-GPS-equipped modems).

Figure 7 File Menu

Diagnostic

Selecting the Diagnostic menu item displays the Diagnostic screen.

Configuration

Selecting the Configuration menu item displays the Configuration screen.

Activation

Selecting the Activation menu item displays the Activation screen.

WAN Settings

Selecting the WAN Settings menu item displays the WAN Settings screen.

GPS




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Selecting the GPS menu item displays the GPS screen.

Remote Modem

Selecting the Remote Modem menu item allows the management of modems in a remote modems’ list . Please note that this item is available only when the Remote connection type is selected (see section 0 Settings)

4.2.2.1.1.1 Add

The Add menu item allows the user to add a new modem to the remote modems’ list. The Display ID, Description and IP Address of the added modem can be configured.

Figure 8 Add Remote Modem

4.2.2.1.1.2 Modify IP

The Modify IP menu item allows the user to modify the IP address and the Description of a remote modem.

Figure 9 Modify Remote Modem

4.2.2.1.1.3 Delete

The Delete menu item allows the user to remove a modem from the remote modems list. The user will be shown a confirmation dialog.




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Figure 10 Delete Remote Modem

4.2.2.1.1.4 Delete All

The Delete All menu item allows the user to delete all modems from the list. The user will be shown a confirmation dialog.

Figure 11 Delete All Remote Modems

4.2.2.2 Tools The Tools menu provides access to the configuration Settings of Device Manager, modem log download (when connected over TCP/IP only) and carrier-specific modem provisioning functions (when available).

Figure 12 Tools Menu

Carrier Provisioning*

Selecting the Carrier Provisioning* option provides access to the carrier-specific modem management functions. Device Manager automatically detects the modem’s carrier and the type of provisioning methods allowed on their network and hides all that does not apply.




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Figure 13 Carrier provisioning function Selection The Carrier provisioning function selection is also available in the Activation screen. Please refer to section 4.6 of the User's Guide for the description of the carrier provisioning functions.

Download Modem Log

This feature allows user to download modem log file. It is only available when BVDM is connected to the modem over TCP/IP. When the modem is connected over a serial port, the button label is disabled and changed to Modem Log (disabled over serial). Selecting menu item Modem Log Download… will result in the displaying of the Select destination window (See Feature 13 Select Destination).

Figure 14 Select Destination




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Select Destination window provides default file name for the modem log: <ESNinhex>_yyyy -

mm-dd-hhmm_log.tgz. <ESNinhex> means ESN of the modem, and yyyy-mm-dd-hhmm means current time.

Select the path, write the file name, or use the default name, then click Save button. It will close Select Destination window and initiate the modem log file download process, a Modem Status Dialog (see Figure 15 Download Modem Log Status) is displayed and eventually shows success or failure.

Figure 15 Download Modem Log Status

Settings

Device Manager can be configured based on user needs. The Settings window allows the user to change the values under the General tab, the Connection tab, and the Warnings tab. General The General Settings tab allows the setting of the polling rate that Device Manager uses to refresh the connected modem status information (e.g. diagnostic, signal strength, ...). Polling can be halted if the “Enable Polling” checkbox is unchecked. The polling rate is specified in seconds.




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Figure 16 Software Configuration General Properties

Connection The Connection tab allows the configuration of the connection type that Device Manager uses and the settings for each connection type.




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Figure 17 Software Configuration Connection Properties

Local Configuration Selecting Local Configuration allows configuring the type of connection that Device Manager will use to communicate with the modem. Serial Changing the connection type to Serial causes Device Manager to communicate over the serial port with the modem.

Serial port name This pull-down menu allows selecting the serial port name that Device Manager will use to communicate with the modem. It lists the available serial ports.

Serial Port Settings This window determines the serial port values that Device Manager will use to communicate with the modem. If the modem’s serial port settings are set to different values, then Device Manager will not be able to establish a connection with the modem. The defaults settings to communicate with BlueTree modems are 115200 bits per second, 8 data bits, parity set to None, 1 stop bits and Hardware flow control. The Restore Defaults button may be used to restore those settings.




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Figure 18 Device Manager Serial Port Settings

Modem IP Changing the connection type to Modem IP causes Device Manager to communicate over its network connection with the modem.

IP address This set of four decimal numbers (0-255) shall be set to the IP address of the modem. The default LAN IP address of a BlueTree modem is 192.168.0.1 (Ethernet connection) and 192.168.222.1 (Ethernet over USB connection). The IP address may also be set to the modem WAN IP address. In that case Device Manager communicates with the modem remotely via the wireless network.

Remote Configuration Selecting Remote Configuration allows selecting the file used by Device Manager to store the list of managed remote modems that are accessed via TCP/IP (see section 0 Remote Modem).

In order for the file storing the remote modem IP addresses not to be overwritten during installation of a new BlueVue Device Manager version, a specific file name should be chosen instead of the default cfg/rmodems.xml.

Warnings The Warnings tab allows selection which warning messages Device Manager displays.




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Figure 19 Device Manager Warnings settings




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4.2.2.3 Action The Action menu provides two functions: Reset Modem and Restore Modem Factory Settings.

Figure 20 Modem Tools menu

Reset Modem

This feature requests the modem to reset. Selecting menu item Reset Modem will result in displaying a warning dialog:

Resetting the modem will result in the modem disconnecting from the

network and restarting.

Click OK to proceed or Cancel to abort.

Figure 21 Reset Modem Warning Message

Clicking Cancel will cancel the request.

Clicking Ok will proceed with the reset request. A Modem Status Dialog (refer to Figure 58 Modem Status Dialog) is displayed while Blue Device Manger requests the modem to reset and will be closed automatically when the modem finishes the process of the request.

In case of success, Device Manager will enter detecting mode (refer to Figures 4 and 5 Detecting Modem Screen and to section 4.3 Modem Detection on page 22).

If resetting the modem fails, a failure message will be displayed:




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Modem Reset FailureModem Reset Failure

OK

Modem failed to be reset.

Figure 22 Reset Modem Failure Message

Restore Modem Factory Settings

This feature lets Device Manager restore the modem factory default settings. Restoring the modem factory settings replaces the current modem configuration with the factory settings. Selecting menu item Restore Modem Factory Default will result in displaying of a warning dialog:

Click OK to process or Cancel to about.

The current configuration would be lost. The modem factory settings will

be applied.

Figure 23 Restore Modem Factory Settings

Clicking Cancel will cancel the request.

Clicking Ok will proceed with the restore factory settings request. A Modem Status Dialog (refer

to Figure 58 Modem Status Dialog) is displayed while the Device Manager requests the modem to restore its factory settings and will be closed when the process is completed.

In case of failure, a failure message will be displayed:




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Restore Factory Settings Failure Restore Factory Settings Failure

OK

Modem failed to restore modem

factory settings.

Figure 24 Reset Modem Failure Message

4.2.2.4 Help

Figure 25 Help Menu Help

The System Help menu item provides access to the system Help feature of Device Manager.

User Guide

The User Guide menu item opens an html copy of Device Manager User's Guide (this document) in a web browser.

About BlueVue Device Manager…

The About BlueVue Device Manager… button opens the About Window, which displays Device Manager version information and a link to BlueTree Wireless’ web page.




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Figure 26 About BlueVue Device Manager Screen

4.2.3 Tool Bar

The Tool Bar provides access to navigation buttons and modem status information.

Figure 27 Tool Bar

4.2.3.1 Buttons The buttons on the left side of the Tool Bar provide the ability to navigate to each screen:

Icon Screen

Diagnostic Screen

Configuration Screen

Activation Screen

WAN Settings Screen

GPS Screen

Help Screen

Table 2 Tool Bar buttons Note: The currently selected screen will have its button disabled (i.e. grayed out). For example, if the Diagnostic screen is being displayed, the Diagnostic button will be grayed out.




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4.2.4 Status Indicators

Information about the connection status and is found to the right of the Tool Bar. Information provided includes:

Figure 28 Network Status Display

Icon Definition

Signal strength (both in dBm and as a bar graph)

Modem is not registered

Roaming: Modem is roaming

Roaming: Modem is not roaming

Connection status: connected

Connection status: not connected

Modem is in GPRS Service

Modem is in 1xRTT Service

Modem is in EvDO Rel.O Service

Modem is in EvDO Rev.A Service

Modem is in EDGE service

Modem is in UMTS service

Modem is in HSDPA service

Modem is in HSUPA service

Modem is in HSPA Service

Table 3 Tool Bar Status Indicators

4.2.5 Status Bar

The Status Bar displays the status of Device Manager.

Figure 29 Status Bar

4.2.5.1 Status Message The Status Message is displayed in the leftmost section of the Status bar. It indicates data requests, updates being made and current status.




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4.2.5.2 Connection Type The rightmost box in the status bar is used to identify the connection type used to connect to Device Manager, either SERIAL or TCP-IP.

4.3 Modem Detection

When the status of Device Manager’s modem connection changes, a message will appear in a message bubble as well as the status in the Tool Bar will change to reflect the status.

4.3.1 Detecting Modem

Device Manager will display the Detecting Modem screen when there is no modem connected to Device Manager. At this point, it will keep trying to detect the modem on its serial or IP ports.

Figure 30 Detecting Modem Screen




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4.3.2 Modem Not Responding

Device Manager will display the “Modem is not responding” screen when the modem is not answering the application.

Figure 31 Modem Not Responding Screen




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4.3.3 Modem Detected

Device Manager will display the “Modem Detected” screen when a modem is initially found.

Figure 32 Modem Detected Screen




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4.3.4 Unsupported Modem Detected

Device Manager will display the “Unsupported Modem” screen when an unsupported modem is found. Device Manager will display this screen until a supported modem is detected.

Figure 33 Unsupported Modem Detected




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4.3.5 Password Authentication

When connecting over IP and password protection is enabling, after Device Manger detect the modem, it will prompt a password request window to let operator to enter password to access the modem.

Figure 34 Password Request window

If a correct password is entered, Device Manager will create connection to the modem successfully, otherwise it will pop up another window as below to notify operator of failure and ask for password reentering until a correct password is entered.

Figure 35 Password Reenter window




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4.3.6 Modem Connection Established

Device Manager will display the “Modem Connection Established” screen when a modem is found and is communicating.

Figure 36 Modem Connection Established over Serial Screen




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Figure 37 Modem Connection Established over IP Screen

Device Manager will display a message identifying the detected modem’s model and connection type in the message bubble. Once all the data is retrieved from the mode, Device Manager will switch to the Modem Diagnostic screen. 4.3.6.1 Modem Model Support Warning If Device Manager detects a modem model that it does not support, it will generate a warning dialog to alert the user.




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Figure 38 Modem Model Support Warning

4.3.6.2 Modem Version Support Warning If Device Manager detects a modem version that it does not support, it will generate a warning dialog to alert the user.

Figure 39 Modem Version Support Warning




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4.3.6.3 3rd Party Modem Support Warning If Device Manager detects a modem version that it does not support, it will generate a warning dialog to alert the user.

Figure 40 3rd Party Modem Support Warning

4.4 Modem Diagnostic

4.4.1 General

The General Tab displays the Modem Identification, IP Information, and Version.




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Figure 41 Diagnostic Screen General Panel

4.4.1.1 Modem Identification The following table describes the modem’s Identification information:

Field Description

ESN/IMEI The unique identification number of the modem.

Name* The user-provided name of the modem.

Model* The modem model name.

Phone #* The phone number needed to reach the modem.

Table 4 Modem Identification Fields 4.4.1.2 Modem IP Information The following table describes the modem’s IP Information.

Field Description




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LAN MAC* The Media Access Control address assigned to the modem.

LAN IP* The modem’s IP address relative to the LAN side. (RJ-45)

WAN IP* The modem’s IP address relative to the WAN cellular side.

Service Port* The port used by the modem for handling remote configuration.

Table 5 Modem IP Information Fields 4.4.1.3 Modem Version The Modem Version area displays the modem version as reported by the modem. Depending on the modem model, it may include the hardware version (HW:), the firmware version (FW:), the modem serial number (S/N:), the GPS module model and version (GPS:), the RF module version (RF:).

4.4.2 Advanced

The Advanced Tab displays Carrier Information and Signal Information of the modem connected to Device Manager. The Advanced screen provides different information based on the modem type (CDMA, GSM or HSPA). Depending on the technology and network characteristics, the fields that cannot be obtained are shown as "N/A" in the Advanced tab.




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4.4.2.1 Advanced CDMA

Figure 42 Diagnostic Screen Advanced CDMA Panel

This tab is displayed for the following modems:

CDMA 1xRTT: BT-4200, BT-5200

CDMA EvDO Rel. 0: BT-4600, BT-5600 CDMA EvDO Rev. A: BT-4600A, BT-5600A, BT-6600, BT-6601, BT-6601EB, BT-6621, BT-

5600v2




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Carrier Information

The following table describes the Carrier information:

Field Description

Service Availability: Value identifying the network standard (i.e. 1X enabled, EVDO enabled).

Network ID The Network ID (NID) is the Network Identification number. A network is a subset of the base stations identified by a common SID, which comprise a cellular system. A network might be defined as all the Base Transceiver Stations (BTSs) controlled by a given Centralized Base Station Controller (CBSC).

Network Date Date reported by the network in YY/MM/DD format.

Network Time Time reported by the network in 24 hour format. EV-DO modems (BT-x600) reports local time whereas other modems (NT-x200, BT-x200, ...) reports GMT time.

System ID The System ID (SID) is the System Identification number identifying a set of base stations considered to constitute a cellular system.

Cell ID The identifier of the cell currently being used to hold the connection.

Table 6 CDMA Carrier Information Fields




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Signal Information

The following table describes the Signal information:

Field Description

Channel The set of channels transmitted between the base station and the mobile stations within a given CDMA frequency.

Frequency Band A frequency or contiguous range of frequencies used by the modem.

Tx Power The Transmit RF signal strength.

Tx Adjusted The network correction dictated on the Transmit signal strength.

Frame Error Rate Ratio of data transmitted with errors, to total data transmitted. Used to determine the quality of a signal. If the FER is too high, (too many errors,) the connection may be dropped.

Slot Cycle Index* A periodic interval at which a mobile station operating in the slotted mode monitors the Paging Channel.

Ec/Io* Pilot Strength, a ratio of received pilot energy, Ec, to the total received, Io (or the total spectral density).

PN Offset* The PseudoNoise offset specific to the base station in use.

Table 7 CDMA Signal Information Fields




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4.4.2.2 Advanced GSM

Figure 43 Diagnostic Screen Advanced GSM Panel


GSM/GPRS: BT-4400, BT-5400




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Miscellaneous Information

The following table describes the Carrier:

Field Description

MCC Mobile Country Code

MNC Mobile Network Code

LAC Location Area Code

CI Cell Identifier

BSIC Base Station Identification Code

BCCH FREQ (ABSOLUTE)

Broadcast Control Channel Absolute frequency

TS Idle Idle timeslots, used to scan neighboring cells to form a list of potential candidates for a signal handoff, based on RxLev.

Table 8 GSM Miscellaneous Information Fields

Rx Information


Field Description

RxLev Received Signal Level. Indicates the average signal level received.

RxLevFull Received Signal Level. Indicates the average signal level received when DTX is disabled.

RxLevSub Received Signal Level. Indicates the average signal level received when DTX is enabled.

RxQual Received Signal Quality. Indicates the average signal quality received.

RxQualFull Received Signal Quality. Indicates the average signal quality received when DTX is disabled.

RxQualSub Received Signal Quality. Indicates the average signal quality received when DTX is enabled.




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Table 9 GSM Rx Information Fields 4.4.2.3 Advanced HSPA

Figure 44 Diagnostic Screen Advanced HSPA Panel


GSM/Edge: BT-6400 series

HSPA: BT-6800 series, BT-5800v2




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Carrier Information

The following table describes the Carrier:

Field Description

Service Availability: Value identifying the network capabilities

MNC Mobile Network Code

Network Date Date reported by the network in YY/MM/DD format.

Network Time GMT Time reported by the network in 24 hour format.

Network String: Name of the network operator

Cell Id: Cell Identifier

Table 10 HSPA Carrier Information Fields




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Rx Information


Field Description

Channel The set of channels transmitted between the base station and the mobile stations within a given CDMA frequency.

Frequency Band A frequency or contiguous range of frequencies used by the modem.

Tx Power The Transmit RF signal strength.

Tx Adjusted The network correction dictated on the Transmit signal strength.

Bit Error Rate Ratio of data transmitted with errors, to total data transmitted. Used to determine the quality of a signal. If the BER is too high, (too many errors,) the connection may be dropped.

Slot Cycle Index* A periodic interval at which a mobile station operating in the slotted mode monitors the Paging Channel.

Ec/Io* Pilot Strength, a ratio of received pilot energy, Ec, to the total received, Io (or the total spectral density).

PN Offset* The PseudoNoise offset specific to the base station in use.

Table 11 HSPA Rx Information Fields




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4.5 Modem Configuration

4.5.1 General

The General tab displays current General settings and provides the ability to modify these settings.

Figure 45 Modem Configuration General Tab

4.5.1.1 Modem Information Displays Modem Information of the modem connected to Device Manager. All fields are configurable, with the exception of ESN and Model, which are non-editable. The following fields are displayed:

Field Description Valid Entries


Non-editable




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Model The model of the modem connected to Device Manager.

Non-editable

Name The name given to the modem connected to Device Manager.

32 character name

Table 12 Modem Information Fields 4.5.1.2 Dynamic IP Registration Displays Dynamic IP Registration information of the modem connected to Device Manager. Selecting the Register check box enables the fields to be modified and indicates that the IP Manager is used.


Register Checkbox used to select whether the modem shall register its IP address to the specified IP Manager or not.

Checked/Unchecked

IP Field used to input an Internet Protocol address.

Four fields of up to three digits in the 0-255 range. Ex: 222.40.1.255

Port In TCP/IP and UDP networks, an endpoint to a logical connection. The port number identifies what type of port it is. It is the port that IP Manager will be using to allow access to Device Manager.

A number in the 1-65535 range.

Protocol The internet protocol used to connect to IP Manager, can be either TCP or UDP.

TCP/UDP selected from drop down list.

Registration Timer The modem registers its IP address to the specified IP Manager each time its IP address changes. When set to a non null value, the modem also registers its IP address periodically when the specified timer elapses.

0-65535 minutes. 0 indicates no periodic registration.

Table 13 Dynamic IP Registration Fields 4.5.1.3 Ignition Off Management


Shutdown Delay Delay in minutes after which the modem will shut down following the detection of the vehicle ignition being turned off.

0-255 minutes 0 disables the shutdown.

http://www.webopedia.com/TERM/p/TCP_IP.html

http://www.webopedia.com/TERM/p/UDP.html

http://www.webopedia.com/TERM/p/logical.html




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4.5.1.4 Operation The following table describes the Operation Information.


Initialization String A series of AT commands that are executed on the modem at every power-up.

Up to 128 characters and symbols. Use commas to separate entries.

Table 14 Configuration Operation Fields

4.5.2 Serial IP

The Serial IP tab displays current Serial IP settings and provides the ability to modify these settings.

Figure 46 Serial IP Configuration




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4.5.2.1 Operation The following table specifies the operation settings of the Serial IP feature:


Operation Mode The mode in which the modem is operating (Command, Serial IP).

Selection of Command or Serial IP from drop down list.

Serial IP Inactivity Timeout (sec)

Timer in seconds after which the modem will shutdown the Serial IP Listening Server or destination client when no activity is detected.

0-432000 seconds 0 disables the serial IP inactivity timeout.

4.5.2.2 Flush policies The following table specifies the settings of the Serial IP Flush policies:


Packet Size (bytes) Set the maximum number of received data bytes to wait before the modem assembles and forwards a serial IP data packet.

0-65535 0 disables the flush on byte count Note: A packet is always flushed when it reaches the MTU (Maximum Transmit Unit).

Timeout (ms) Set the inter-byte timeout in milliseconds to wait for before the modem assembles and forwards a serial IP data packet.

0-65535 ms 0 disables the flush on timeout

Byte Sequence (hex)

Sets the sequence of bytes upon which the modem assembles and forwards an IP packet with the Serial Data. Each byte is specified in hexadecimal with two digits (00 to FF). Up to 12 bytes values may be specified. The specified byte sequence is also transmitted.

0-24 hexadecimal characters An empty string disables the Flush on Byte sequence.

Table 15 Serial IP Configuration Fields (Flush Policies) 4.5.2.3 Listening Server The following table specifies the settings of the Serial IP Listening Server used to receive Serial IP packets that will be transmitted on the serial port:


Enable Enables the Serial IP server. Checked/Unchecked

Protocol The protocol used for Serial IP communication, either TCP or UDP.

UDP/TCP selected from drop down list.

Port Port used for Serial IP connection 1-65535, ports TCP:20, TCP:21, TCP:23, TCP:5070, TCP:6070, TCP:6073, TCP:9999 and UDP:21000 are reserved.

Table 16 Serial IP Configuration Fields (Listening Server)




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4.5.2.4 Destinations The following table describes the Serial-IP destination(s) IP address(es). The modem supports up to two different destinations.


IP The IP address of the remote server where the modem will send Serial-IP packets.


Port The TCP or UDP port number of the application at the remote server where the modem will send Serial-IP packets.

1-65535

Protocol Transport protocol, either TCP or UDP. TCP/UDP selected from drop down list.

Table 17 Serial-IP Destination IP Addresses

The Serial IP destinations are disabled when a connection with the Serial IP Listening server is active.




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4.5.3 LAN IP

The LAN IP tab displays current LAN IP settings and provides the ability to modify these settings.

Figure 47 Modem Configuration LAN IP Configuration Tab

4.5.3.1 IP Pass-through The following table describes the IP Pass-through information


Enable IP Pass-through

Enable or disable the modem IP Pass-through mode

Enable/Disable

Network interface Network interface with IP Pass- through feature that includes Ethernet, USB and Serial.

Ethernet /USB / Serial selected from drop down list

Table 18 Configuration IP Pass-through




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4.5.3.2 PPP The following table describes the PPP Information.


Modem IP IP address identifying the modem to other devices on the network.

A Valid IP Address

Host IP IP address assigned to the device connected to the modem.

A Valid IP Address

Table 19 Configuration LAN IP PPP Fields 4.5.3.3 USB The following table describes the USB Information.



A Valid IP Address

Host IP IP address assigned to the device connected to the modem.

A Valid IP Address

Subnet Mask The mask used to determine what subnet an IP address belongs to.

A Valid IP Address

Table 20 Configuration LAN IP USB Fields 4.5.3.4 Ethernet The following table describes the Ethernet Information.



A Valid IP Address

Subnet Mask The mask used to determine what subnet an IP address belongs to.

A Valid IP Address

Enable DHCP Enables or disables the modem DHCP server feature.

Enable/Disable

Start IP First legal IP address assignable by the DHCP server.

A Valid IP Address

End IP Last legal IP address assignable by the DHCP server.

A Valid IP Address, where the last field is greater than or equal to the last field of the Start IP.

Table 21 Configuration LAN IP Ethernet Fields




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4.5.4 Serial Port

The Serial Port tab displays the current Serial Port settings of the modem. It also allows the user to modify these settings. NOTE: If Device Manager is connected to the modem through the serial port while the settings on this panel are modified, the connection to the modem may be interrupted. In this case, it is necessary to update Device Manager serial port settings to match the new serial port settings on the modem. This can be accomplished by clicking on Tools -> Settings, selecting the “Connection” tab, and clicking on the “Port Settings…” button.

Figure 48 Modem Configuration Serial Port Tab




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The following table describes the Serial Port Information:


Bits/Second The number of Bits per second, or the data transfer rate.

Drop down list of available baud rates: 110, 300, 1200, 2400, 4800, 9600, 19200, 38400, 57600, 115200, 230400, 460800, 921600

Data Bits The number of bits that the modem uses to represent one byte.

Drop down list: 7 or 8

Parity Parity bits are used to check that data has been transmitted accurately. The parity bit is added to every data unit that is transmitted.

Drop down list: Even, None, Odd, Mark

Stop Bits In asynchronous communications, a bit that indicates that a byte has just been transmitted. Every byte of data is preceded by a start bit and followed by a stop bit.

Drop down list: 1 or 2

Flow Control The process of adjusting the flow of data from one device to another to ensure that the receiving device can handle all of the incoming data. This is particularly important where the sending device is capable of sending data much faster than the receiving device can receive it.

Drop down list: Hardware, None

Disable RS-232 Sleep Mode

Disable/enable the serial port device to go into sleep mode when no activity is detected on the serial port.

Checked: RS-232 Sleep mode is disabled Unchecked: RS-232 Sleep mode is enabled

Ignore DTR Controls how the modem interprets the Data Terminal Ready (DTR) signal on the serial port.

Checked: DTR is ignored Unchecked: DTR is not ignored

Disable result codes

Control whether the modem sends result code (OK, ERROR) on the serial port when in AT command mode.

Unchecked: Return codes are enabled Checked: Return codes are disabled

Table 22 Modem Serial Port Settings Fields




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4.5.5 Firmware

The Firmware tab provides the firmware version. It also allows the user to upgrade the firmware.

Figure 49 Modem Configuration Firmware Tab

4.5.5.1 Firmware Upgrade This feature is only available when the modem is in IP mode (i.e., connected via an Ethernet cable).

Pressing the Browse button in the Firmware section will result in the displaying of the Select Firmware Upgrade File (See Figure 50 Firmware Upgrade Selection) window.




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Figure 50 Firmware Upgrade Selection

Once an upgrade package file (*.upd) has been selected, pressing the Upgrade button will initiate the modem firmware upgrade process. The firmware upgrade process takes a few minutes to complete and include a modem restart. 4.5.5.2 OEM Module Firmware Upgrades Currently, the firmware of each RF, and where applicable GPS OEM module, can only be updated through the use of the module vendor’s utility software. BlueTree cannot distribute third party software due to licensing restrictions. Please contact BlueTree Support for further information.




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4.5.6 Port Forwarding/DMZ

The Port Forwarding/DMZ Configuration tab displays current DMZ settings and the Port Forwarding settings for up to 20 forwarded ports and provides the ability to modify these settings.


The following table describes the Demilitarized Zone (DMZ) information.


Enable DMZ Enables the DMZ feature Enable/disable

IP Address Destination IP address to which packet will be redirected to.

A Valid IP Address

DMZ overrides all forwarded ports below

Enables DMZ on the port configured as forwarded ports

Enable/disable

Table 23 DMZ Fields




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The following table describes the Port Forwarding information.


WAN Port WAN Port on modem on which received packets will get forwarded.

1-65535

Protocol Protocol of packet to be forwarded. UDP or TCP

LAN IP Address Destination IP address to which the packet will be redirected to.

A Valid IP Address

LAN Port Destination Port to which the packet will be redirected to.

1-65535

Table 24 Port Forwarding Fields

4.5.7 VPN

The Virtual Private Network (VPN) tab displays the GRE Pass-Through status and the IP address it forwards to.





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The following table describes the VPN information.


Enable GRE Pass-through

Enables the VPN feature Enable/disable

IP Address Destination IP address to which packets will be redirected to.

A Valid IP Address

Table 25 VPN GRE Fields

4.5.8 Password

The Password tab allows viewing and changing the password protection feature of the connected modem. It allows enabling or disabling the password protection feature, to set on which TCP/IP interface the password protection feature must be applied and to define the actual modem password.

Figure 53 Modem Configuration Password Tab




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The following table describes the VPN information.


Action Enables the Password Protection Enable/disable

Interface Interface to which the password protection feature is applied.

WAN, LAN or WAN&LAN

Password Password required accessing the modem configuration over TCP/IP.

A valid password (between 6 and 20 characters)

Table 26 Password Fields




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4.6 Modem Activation

A modem needs to be activated or set with values that will allow it to function on the network.

4.6.1 GSM Activation (4400 and 5400 only)

Except for upgrading PIC firmware (see below) and changing the modem’s serial port baud rate and character framing, there are no parameters that require modifications to activate a GSM modem. GSM/GPRS provisioning is handled by the SIM card. The Modem Activation Screen (See Figure 54 CDMA Modem Activation Screen) is not available when a GSM modem is connected to Device Manager.

4.6.2 CDMA Activation

The following fields are required in order to activate a CDMA modem.

Figure 54 CDMA Modem Activation Screen over Serial Connection




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The following fields are required to activate a CDMA modem:



Non-editable

Master Lock Code A 6-digit code required to access the mobile provisioning.

6 digits

Phone Number A 10-digit dial number assigned to a mobile.

10 digits

MSID Mobile Station Identification, a 10-digit number assigned to a mobile.

10 digits

System ID A number uniquely identifying a cellular or PCS system.

0-65535

Table 27 Activation Fields




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4.6.2.1 Carrier Provisioning

IOTA/OMA-DM or OTASP provisioning

Certain carriers require that the modem be provisioned using a specific over the air process. Pressing the Carrier Provisioning… button opens the Provisioning Selection dialog.

Figure 55 Provisioning Selection

Alltel The OTASP button will initiate the OTASP process.

Sprint The IOTA/OMA-DM button will initiate the IOTA or OMA-DM process depending on the RF module installed in the modem.

Telus The OTASP button will initiate the OTASP process.

Verizon The OTASP button will initiate the OTASP process.




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Selecting either IOTA/OMA-DM or OTASP initiates the provisioning sequence and prompts the user to confirm their choice (See Figure 56 Warning Dialog).

Figure 56 Warning Dialog

Pressing the OK button proceeds to the Modem Status Dialog. This screen displays the status of the provisioning to its conclusion, and reports the final outcome (pass or fail) of the operation. If any mandatory fields are missing, they will be identified in an error dialog resulting in the Activation process aborting.

Figure 57 Activation Fields Missing

Pressing Cancel aborts the process.




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Figure 58 Modem Status Dialog

When the provisioning process has completed the progress bar is replaced by an OK button. Pressing the OK button closes the Modem Status dialog.

Datalink provisioning

Figure 59 Warning Dialog

Selecting DataLink function will cause a warning message to appear about the possible disconnection from the current call if applicable.




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Figure 60 Data Link warning message

After selecting OK, Device Manager will retrieve and display the current Data Link data from the modem.

Figure 61 Data Link Configuration Dialog

Field Description

NAI User Name Network Access ID user name in the form [email protected]

NAI Password Network Access ID password

Primary HA Primary Home Agent IP address

Secondary HA Secondary Home Agent IP address

HA Password Home Agent password

Table 28 Data Link fields

Mobile IP

Selecting the Mobile IP Menu Item provides access to the Mobile IP configuration dialog.




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Figure 62 Provisioning Selection

A warning message will appear warning of the disconnection from any current call.

Figure 63 Mobile IP warning message

After selecting OK, Device Manager will retrieve and display the current Mobile IP data from the modem.

Figure 64 Mobile IP Configuration Dialog




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Field Description

Mobile IP Mode Mobile IP Mode of operation: Mobile IP Disabled, Mobile IP Preferred, Mobile IP Only

NAI User Name Network Access ID user name in the form [email protected]

NAI Password Network Access ID password

AAA SPI Authentication, Authorization, and Accounting Security Parameter Index

Primary HA Primary Home Agent IP address

Secondary HA Secondary Home Agent IP address

HA Password Home Agent password

HA SPI Home Agent Security Parameter Index

Table 29 Mobile IP fields




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4.7 WAN Settings

The WAN Settings screen is used to configure how the modem establishes connections. Device Manager can set the modem to always be connected (Always On) or to connect to the network as needed (On Demand).

Figure 65 WAN Settings for GSM/HSPA modems




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Figure 66 WAN Settings for CDMA modems




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4.7.1 Modem WAN Settings

The general properties for the WAN Settings screen are found in the following table:


Phone # A 10-digit dial number assigned to your modem.

Non-editable

Table 30 WAN Settings Fields

4.7.2 Connection Profile

The following fields are required to complete a Connection Profile:


Dial String The phone number the modem will dial to connect to the wireless network.

Up to 32 characters

User Name Name of the user allowed to connect to the network.

Up to 128 characters

Password Alphanumeric string used as a key to access the modem in conjunction with the User Name.


APN Access Point Name that is the logical name used to select the GGSN or the external packet data network. (APN is not shown for CDMA modems)


Table 31 WAN Settings User Profile Fields

4.7.3 Connection Mode

The Connection Mode fields of the WAN Settings screen are:


On Demand / Always On

Mode in which the modem is operating. On-Demand, Always On

Table 32 WAN Settings Fields

4.7.4 Connection Keep-Alive

The Connection Keep-Alive fields of the WAN Settings screen are:


Check-box Enable/Disable the connection keep-alive feature. When enabled, the modem periodically pings the specified server IP address and

Checked/Unchecked




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reset the modem in case no response is received. The modem needs to be connected.

Ping IP IP address of the server to ping. Valid IP address

Period (min) Period in minutes at which the modem will ping the server (when connected).

1..1440 minutes

Table 33 WAN Settings Fields When selecting the On Demand option, a warning message will notify the user that the modem will disconnect from the network.

Figure 67 WAN Settings On Demand warning

An Always On Connection is one in which the modem automatically attempts to establish and maintain a network connection.

Figure 68 WAN Settings Always On warning




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4.8 GPS

The GPS screen is used to configure the modem’s GPS functions.

Figure 69 GPS Screen




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4.8.1 Modem GPS Settings

The modem GPS may be configured to report GPS data either in TAIP format or in NMEA format. 4.8.1.1 TAIP

Figure 70 Configuring GPS using TAIP When radio button TAIP is selected as GPS Protocol, the following fields are available


Command A specific TAIP command used to initialize the GPS module may be entered.

64 characters

Vehicle ID: Identifier of the vehicle that the GPS modem is attached to.

Either blank, or exactly 4 alphanumeric characters.

Table 34 GPS TAIP Protocol Fields




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4.8.1.2 NMEA

Figure 71 Configuring GPS using NMEA

When radio button NMEA is selected as GPS Protocol, the following fields are available:


Reporting Timer GPS Data reporting rate in seconds. 1-65535 seconds.

Message NMEA packets

Table 35 GPS NMEA Protocol Fields




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The selection of NMEA makes NMEA Messages available, which allowing the selection of which NMEA messages will be sent.

Each checkbox represents an NMEA packet that can be reported or blocked. Selecting no data packets will result in an error message being displayed upon pressing Submit.

Figure 72 NMEA Reporting Error Dialog

The user may select as little as one NMEA packet, but the attempt to submit no NMEA packets will result in an error dialog giving the choice of either submitting the default NMEA packets (GGA and VTG) or returning to the selection window and modifying the selected packets.




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4.8.2 Modem GPS Destinations

The Modem destinations are used to configure destination parameters. The modem may be configured to send GPS messages to one or two IP servers and to its serial port. The two destinations will be displayed next to the checkbox. Each check box allows to enable the corresponding destination.

Figure 73 GPS IP Destination Selection




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The following table describes the information relating to the destinations that will receive GPS data.


IP IP address to receive GPS data (Device Manager currently supports up to two IP destinations).


Transport The protocol used to deliver GPS data to its destination.

TCP/UDP selected from drop down list.

Port The IP port used to deliver GPS data to its destination.

A number in the 1-65535 range.

Serial Port Checkbox used to allow the modem to send GPS data via its serial port.

Selected/Unselected

Table 36 GPS Settings - Destinations Fields




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4.9 Wi-Fi

The Wi-Fi screen is used to configure the Modem Wi-Fi hotspot

Figure 74 Wi-Fi Configuration Screen




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The following table details the options available from the Wi-Fi screen.


Enable Enable or disable the Wi-Fi hotspot

SSID Name of network to broadcast String of alphanumeric characters

Encryption Encryption type to use for security

None – open network WPA and/or WPA2 – requires password

Passphrase WPA password 8-63 alphanumeric characters

Mode Operation Mode 802.11b 802.11g

Channel WLAN Channel 1-11

Broadcast How to broadcast SSID Default - SSID visible Empty – Send empty SSID in beacons and ignore probe request frames Clear – Clear SSID but keep original length and ignore probe request for broadcast SSID

Max Clients Maximum number of allowed clients

1-255

Table 37 Wi-Fi Settings On submit, the Wi-Fi module will restart to make any changes take effect immediately.




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5 Troubleshooting and Support

5.1 Installation

Issue Cause Solution

Unsure as to what cable to use with modem.

Initial modem installation is required and proper cabling and software configuration is needed.

Refer to Modem User Manual or Quick Start Guide. See reference in section 1.4

Table 38 Installation Troubleshooting




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5.2 Operation

Issue Cause Solution

Device Manager is unable to connect to modem.

Damaged or unplugged connection cable Verify that the cables are in good working order and are properly connected. Replace any damaged cables.

Incorrect COM port is selected. Launch Device Manager and select the Tools/Settings menu. Verify that the proper connection type and port is selected. Press OK button.

Incorrect IP address is selected. Launch Device Manager and select the Tools/Settings menu. Verify that the proper connection type and IP Address is selected. Press OK button.

Incorrect COM port settings. Launch Device Manager and select the Tools/Settings menu. If a Serial connection is selected, verify that the Port Settings are properly configured by pressing the Port Settings… button. Press OK button to close Port Settings dialog. Press OK button to close Settings dialog.

Modem is not powered. Verify that the power supply is properly connected to a live power source. Verify that power cable is not damaged. Damaged power cables should be replaced.

Table 39 Operation Troubleshooting


THIS DOCUMENT IS PROPRIETARY AND CONFIDENTIAL - BLUETREE WIRELESS DATA INC.

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6 Annex A - Definitions, acronyms and abbreviations



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6.1 Definitions

1xRTT: Single carrier (1x) Radio Transmission Technology, a 3G wireless technology based on the CDMA platform. 1xRTT has the capability of providing speeds of up to 144 Kbps. 1xRTT is also referred to as CDMA2000

3G: An ITU specification for the third generation (analog cellular was the first generation, digital

PCS the second) of mobile communications technology. 3G promises increased bandwidth, up to 384 Kbps when a device is stationary or moving at pedestrian speed, 128 Kbps in a car, and 2

Mbps in fixed applications. 3G will work over wireless air interface s such as GSM, TDMA, and CDMA. Both EDGE and 1xEVDO have been developed specifically to meet the bandwidth needs of 3G.

AAA: Dynamic IP addressing from a AAA (Authentication, Authorization, and Accounting) server allows support for fixed and or per session addressing for mobile nodes without the task of

maintaining addressing at the mobile node or home agent. The AAA server can return either a specific address, a local pool name, or a DHCP server address.

Base Station: A fixed station used for communicating with mobile stations (phones/modems).

Most frequently, a cabinet or small building containing electronic equipment, and the associated antennas. Antennas may be mounted on a dedicated structure, or on an existing structure, such as a water tower or building.

Bit: The smallest unit of information on a machine. A single bit can hold only one of two values: 0 or 1. More meaningful information is obtained by combining consecutive bits into larger units. For example, a byte is composed of 8 consecutive bits.

Byte: A byte is equal to 8 bits.

CDMA: Code-Division Multiple Access, a digital cellular technology that uses spread-spectrum techniques. Unlike competing systems, such as GSM, that use TDMA, CDMA does not assign a specific



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frequency to each user. Instead, every channel uses the full available spectrum. Individual conversations are encoded with a pseudo-random digital sequence. CHAP: Challenge Handshake Authentication Protocol, a type of authentication in which the authentication agent (typically a network server) sends the client program a random value that is used only once and an ID value. Both the sender and peer share a predefined secret. The peer concatenates the random value (or nonce), the ID and the secret and calculates a one-way hash using MD5. The hash value is sent to the authenticator, which in turn builds that same string on its side, calculates the MD5 sum itself and compares the result with the value received from the peer. If the values match, the peer is authenticated.

By transmitting only the hash, the secret can't be reverse-engineered. The ID value is increased with each CHAP dialogue to protect against replay attacks.

Discontinuous Transmission: method of momentarily powering-down, or muting, a mobile or portable wireless device when there is no voice input to the set. This optimizes the overall efficiency of a wireless voice communications system. DNS: Short for Domain Name System (or Service or Server), an Internet service that translates domain names into IP addresses. Because domain names are alphabetic, they're easier to remember. The Internet however, is based on IP addresses. Every time you use a domain name, therefore, a DNS service must translate the name into the corresponding IP address. For example, the domain name www.example.com might translate to 198.105.232.4. Ec/Io: Pilot Strength, a ratio of received pilot energy, Ec, to the total received, Io (or the total spectral density). ESN: Electronic Serial Number, a unique identification number that every cellular device has and is assigned by the specific manufacturer. When a cellular call is placed on a cellular device, the ESN is transmitted to a base station, and the number is used to authenticate the validity of the phone in respect to the cellular service the phone is attempting to use. The ESN is embedded within the signal and transmitted each time a cellular call is placed. Ethernet: A Local Area Network (LAN) architecture that uses a bus or star topology. EvDO: Evolution Data Optimized, is a wireless radio broadband data protocol optimized for data transfer, currently being adopted by many CDMA mobile phone providers. It is standardized by 3GPP2, as part of the cdma2000 standard.

dBm: Decibel referenced to one milliWatt. Therefore, zero dBm equals one milliWatt.

GPRS: General Packet Radio Service, a standard for wireless communications which runs at speeds up to 115 kilobits per second (kbps), compared with current GSM (Global System for Mobile Communications) systems' 9.6 kilobits. GPRS, which supports a wide range of bandwidths, is an efficient use of limited



81

bandwidth and is particularly suited for sending and receiving small bursts of data, such as e-mail and Web browsing, as well as large volumes of data. GPS: Global Positioning System, a worldwide satellite navigational system formed by satellites orbiting the earth and their corresponding receivers on the earth. The satellites orbit the earth at approximately 12,000 miles above the surface and make two complete orbits every 24 hours. The GPS satellites continuously transmit digital radio signals that contain data on the satellites location and the exact time to the earth-bound receivers. The satellites are equipped with atomic clocks that are precise to within a billionth of a second. Based on this information the receivers know how long it takes for the signal to reach the receiver on earth. As each signal travels at the speed of light, the longer it takes the receiver to get the signal, the farther away the satellite is. By knowing how far away a satellite is, the receiver knows that it is located somewhere on the surface of an imaginary sphere centered at the satellite. By using three satellites, GPS can calculate the longitude and latitude of the receiver based on where the three spheres intersect. By using four satellites, GPS can also determine altitude. GSM: Global System for Mobile Communications, one of the leading digital cellular systems. GSM uses narrowband TDMA, which allows eight simultaneous calls on the same radio frequency. HA: Home Agent IP address of the router or server on the home network of a mobile node used as a reference for the visiting mobile node.

IMEI: International Mobile Equipment Identity is a unique 15-digit code used to identify an

individual GSM mobile station to a GSM network. The IMEI is stored in the Equipment Identity Register (EIR). The format of an IMEI is AABBBB-CC-DDDDDD-E (See Appendix B).

ITU: International Telecommunication Union, an intergovernmental organization through which public and private organizations develop telecommunications. It is responsible for adopting international treaties, regulations and standards governing telecommunications.

LAN: Local Area Network, a computer network that spans a relatively small area. However, one

LAN can be connected to other LANs over any distance via telephone lines and radio waves. A system of LANs connected in this way is called a wide-area network (WAN).

Latitude: The location north or south in reference to the equator, which is designated at zero (0) degrees. Parallel lines that circle the globe both north and south of the equator. The poles are at 90° North and South latitude. Longitude: The location east or west in reference to the Prime Meridian, which is designated as zero (0) degrees longitude. The distance between lines of longitude are greater at the equator and smaller at the higher latitudes, intersecting at the earth's North and South Poles. MAC: Media Access Control address, a hardware address that uniquely identifies each node of a network. In IEEE 802 networks, the Data Link Control (DLC) layer of the OSI Reference Model is divided into two sub-layers: the Logical Link Control (LLC) layer and the Media Access Control (MAC) layer. The



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MAC layer interfaces directly with the network medium. Consequently, each different type of network medium requires a different MAC layer.

On networks that do not conform to the IEEE 802 standards but do conform to the OSI Reference Model, the node address is called the Data Link Control (DLC) address.

NAI: NAI (Network Access Identifier) is a character string in the format of an e -mail address as either user or user@realm but it need not be a valid e-mail address or a fully qualified domain name.

NMEA: National Maritime Electronic Association. The NMEA 0183 standard for interfacing marine electronic devices is a voluntary industry standard, first released in March of 1983. The

NMEA 0183 standard defines electrical signal requirements, data transmission protocol, timing and specific sentence formats for a 4800 baud serial data bus.

PAP: Password Authentication Protocol , the most basic form of authentication, in which a

user's name and password are transmitted over a network and compared to a table of name -password pairs. Typically, the passwords stored in the table are encrypted. The Basic Authentication feature built into the HTTP protocol uses PAP. The main weakness of PAP is that

both the username and password are transmitted "in the clear" -- that is, in an unencrypted form.

PseudoNoise: Any of a group of binary sequences that exhibit random noise-like properties. PN sequences are distinguishable from truly random sequences in that they inherently or deliberately exhibit periodicity (i.e. they repeat). An integral part of all spread spectrum systems, PN sequences are usually generated using a liner feedback shift register. PPP: Point-to-Point Protocol, a protocol for connection to the Internet via a dial-up connection. PPP is more stable than the older SLIP protocol and provides error checking features. Working in the data link layer of the OSI model, PPP sends the computer's TCP/IP packets to a server that puts them onto the Internet. RJ-45: An eight-wire connector used commonly to connect computers onto a local-area network (LAN), especially Ethernets. RJ-45 connectors look similar to the ubiquitous RJ-11 connectors used for connecting telephone equipment, but they are somewhat wider. SLIP: Serial Line Internet Protocol, a protocol for connection to the Internet via a dial-up connection. It was designed for simple communication over serial lines. SLIP can be used on RS-232 serial ports and supports asynchronous links. Slip requires static IP address assignment.



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SPI: The Security Parameter Index is a n integer that specifies the row in the security associations database (SADB) that a receiver should use to decrypt a received packet. Subnet Mask: A mask used to determine what subnet an IP address belongs to. An IP address has two components, the network address and the host address. TAIP: Trimble ASCII Interface Protocol, a digital communication interface based on printable ASCII characters over a serial data link. Initially designed for vehicle tracking via GPS, but is commonly used for other applications. TAIP supports both scheduled and polled responses. TCP/IP: Transmission Control Protocol/Internet protocol, TCP is one of the main protocols in TCP/IP networks. Whereas the IP protocol deals only with packets, TCP enables two hosts to establish a connection and exchange streams of data. TCP guarantees delivery of data and also guarantees that packets will be delivered in the same order in which they were sent. TDMA: Time Division Multiple Access, a technology for delivering digital wireless service using time-division multiplexing (TDM). TDMA works by dividing a radio frequency into time slots and then allocating slots to multiple calls. In this way, a single frequency can support multiple, simultaneous data channels. TDMA is used by the GSM digital cellular system. UDP: User Datagram Protocol , a connectionless protocol that, like TCP, runs on top of IP networks. Unlike TCP/IP, UDP/IP provides very few error recovery services, offering instead a direct way to send and receive packets over an IP network. It's used primarily for broadcasting messages over a network. As opposed to TCP, UDP does not guarantees delivery of data and nor does it guarantee that packets will be delivered in the same order in which they were sent.

WAN: Wide Area Network, A computer network that spans a relatively large geographical area. Typically, a WAN consists of two or more local-area networks (LANs).



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6.2 Acronyms

1XRTT: Single carrier (1x) radio transmission technology AAA: Authentication, Authorization, and Accounting CDMA: Code-Division Multiple Access CHAP: Challenge Handshake Authentication Protocol DNS: Domain Name System (or Service or Server) DTX: Discontinuous Transmission ESN: Electronic Serial Number EDGE: Enhanced Data rates for GSM Evolution EvDO: Evolution Data Optimized (formerly Evolution Data Only) GPS: Global Positioning System GPRS: General Packet Radio Service GSM: Global System for Mobile HA: Home Agent IP HSDPA: High Speed Downlink Packet Access HSPA: High Speed (downlink and uplink) Data Access HSUPA: High Speed Uplink Data Access IMEI: International Mobile Equipment Identity ITU: International Telecommunication Union IP: Internet Protocol Kbps: kilobits per second LAN: Local Area Network MAC: Media Access Control NAI: Network Access Identifier NMEA: National Maritime Electronic Association OEM: Original Equipment Manufacturer PAP: Password Authentication Protocol PN: PseudoNoise PPP: Point-to-Point Protocol RJ-45: Registered Jack-45 SLIP: Serial Line Internet Protocol SPI: Security Parameter Index TAIP: Trimble ASCII Interface Protocol TCP/IP: Transmission Control Protocol/Internet protocol TDMA: Time Division Multiple Access UMTS: Universal Mobile Telephone System UDP: User Datagram Protocol VPN: Virtual Private Network WAN: Wide Area Network

6.3 Abbreviations

3G: Third generation ITU standard dBm: Decibel with milliWatt used as a reference Ec: Pilot Energy Io: Total Spectral Density

IndustrialPro™ and MobilityPro™ Gateway Wireless Routers BEP Reference Document

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7 Annex B - IMEI Format and manufacturer codes

Code Description

AA Country Code

BBBB Final Assembly Code

CC Manufacturer Code

DDDDDD Serial Number

E Unused (usually 0)

Table 40 IMEI Format

Code Description

01, 02 AEG

07, 40 Motorola

10, 20 Nokia

41, 44 Siemens

51 Sony, Siemens, Ericsson

Table 41 IMEI Manufacturer Codes

8 Annex C - Modem firmware compatibility matrix

The following matrix states how the current version of Device Manager features are supported by each release of the modem firmware (FW). The following color code is used:

Supported by DM and the stated FW version

Not supported by either DM or the stated FW version

Not supported by DM, supported by the stated FW version

DM Feature

Field

FW 1

.1.1

FW 1

.2.0

FW 1

.2.1

FW 1

.2.2

FW 2

.0.0

FW 2

.0.5

FW 2

.0.6

FW 3

.0.0

FW 3

.1.0

FW 3

.2.0

FW 3

.3.0

FW 3

.3.1

FW 3

.3.2

FW ≥

3.4

.0

FW ≥

3.6

.0

General Diagnostic

ESN

Name Model

Phone Number LAN MAC

LAN IP WAN IP

Service TCP Port Modem Version Last Successful

Poll

Advanced CDMA

Diagnostic

Service

Availability

Network ID Network Date Network Time

System ID Cell ID

Channel Frequency Band

Tx Power Tx Adjusted Frame Error

Rate Slot Cycle Index

Ec/Io PN Offset

Advanced GSM

Diagnostic

MCC

MNC LAC CI

BSIC BCCH FREQ (ABSOLUTE)

TS Idle

RxLev RxLevFull RxLevSub

DM Feature

Field

FW 1

.1.1

FW 1

.2.0

FW 1

.2.1

FW 1

.2.2

FW 2

.0.0

FW 2

.0.5

FW 2

.0.6

FW 3

.0.0

FW 3

.1.0

FW 3

.2.0

FW 3

.3.0

FW 3

.3.1

FW 3

.3.2

FW ≥

3.4

.0

FW ≥

3.6

.0

RxQual

RxQualFull RxQualSub

Advanced HSPA

Diagnostic

Service

Availability

MMC Network Date

Network Time Network string

Cell ID Channel

Frequency Band Tx Power

Tx Adjusted

Bit Error Rate Slot Cycle Index

Ec/Io PN Offset

Configuration General

ESN

Model

Name Ignition Sense

Dynamic IP Registration

Enable Dynamic IP

Registration IP Dynamic IP Registration

Port Dynamic IP Registration

Protocol Dynamic IP Registration

Timer Initialization

String Operation

Mode Serial IP

Inactivity Timer Configuration

Serial IP

Operation

DM Feature

Field

FW 1

.1.1

FW 1

.2.0

FW 1

.2.1

FW 1

.2.2

FW 2

.0.0

FW 2

.0.5

FW 2

.0.6

FW 3

.0.0

FW 3

.1.0

FW 3

.2.0

FW 3

.3.0

FW 3

.3.1

FW 3

.3.2

FW ≥

3.4

.0

FW ≥

3.6

.0

Mode Serial IP

Inactivity Timer Serial IP

Destination IP Serial IP

Destination Port Serial IP

Destination Protocol Serial IP

Destination Flush on Byte

Count Serial IP

Destination Flush on Timeout Serial IP

Destination Flush on Special

Character Serial IP

Destination Flush on Byte

Sequence Serial IP

Listening Port Port Forwarding

DMZ Serial IP Server

Enabled

Configuration LAN IP

Configuration

PPP Modem IP PPP Attached

Host IP Ethernet

Modem IP Ethernet

Modem Subnet Mask

Ethernet Modem Start

DHCP IP Ethernet

Modem DHCP Range

DM Feature

Field

FW 1

.1.1

FW 1

.2.0

FW 1

.2.1

FW 1

.2.2

FW 2

.0.0

FW 2

.0.5

FW 2

.0.6

FW 3

.0.0

FW 3

.1.0

FW 3

.2.0

FW 3

.3.0

FW 3

.3.1

FW 3

.3.2

FW ≥

3.4

.0

FW ≥

3.6

.0

Ethernet Modem DHCP

Enable

USB Modem IP USB Host IP USB Subnet

Mask IP Pass-through

VPN Configuration

GRE Pass Through

Tunneling support

Configuration Serial Port

Bits/Second

Data Bits Parity

Stop Bits Flow Control Sleep mode

DTR mode Disable Return

codes

Configuration Firmware

Firmware upgrade

Configuration Password

Enable

Password Protection

Network Interface

Password

Activation

ESN

Master Lock Code

Phone Number MSID

System ID IOTA BT-

x200/BT-x400 OTASP BT-

x200/BT-x400 IOTA BT-

x600/BT-x600

DM Feature

Field

FW 1

.1.1

FW 1

.2.0

FW 1

.2.1

FW 1

.2.2

FW 2

.0.0

FW 2

.0.5

FW 2

.0.6

FW 3

.0.0

FW 3

.1.0

FW 3

.2.0

FW 3

.3.0

FW 3

.3.1

FW 3

.3.2

FW ≥

3.4

.0

FW ≥

3.6

.0

OTASP BT-x600

OTASP BT-x600

WAN Settings

ESN or phone #

Dial String User Name

Password Connection

Initiation (on Demand/Always

on) PPP Protocols

(CHAP,PAP) Initialization String(change to APN since

1.7.1) Make/break Manual PPP connection

Delay setting before dialing

always-on mode

Termination Timer for WAN

PPP

Connection Keep-Alive

WAN Settings - IP

Settings

DNS Use IP Header Compression

GPS

ESN

Latitude Longitude Number of detected satell ites Altitude

Speed Time of last fix Signal Quality

Odometer Distance

DM Feature

Field

FW 1

.1.1

FW 1

.2.0

FW 1

.2.1

FW 1

.2.2

FW 2

.0.0

FW 2

.0.5

FW 2

.0.6

FW 3

.0.0

FW 3

.1.0

FW 3

.2.0

FW 3

.3.0

FW 3

.3.1

FW 3

.3.2

FW ≥

3.4

.0

FW ≥

3.6

.0

Travelled Enable

Odometer Reset

Odometer

GPS Destinations

Enable

Destination IP 1

Destination 1 IP Destination 1

Port Destination 1

Protocol Enable

Destination IP 2

Destination 2 IP Destination 2

Port Destination 2

Protocol Enable

Destination Serial Port

GPS Configuration

NMEA

Protocol Reporting Timer

Acquisition Timer

GPS Configuration

TAIP

Protocol

Reporting Timer Acquisition

Time

Vehicle ID Command

GPS NMEA Reporting

Enable GGA Enable GLL Enable GSA Enable GSV

Enable RMC Enable VTG

Enable ZDA

Mobile IP

NAI User Name NAI Password

DM Feature

Field

FW 1

.1.1

FW 1

.2.0

FW 1

.2.1

FW 1

.2.2

FW 2

.0.0

FW 2

.0.5

FW 2

.0.6

FW 3

.0.0

FW 3

.1.0

FW 3

.2.0

FW 3

.3.0

FW 3

.3.1

FW 3

.3.2

FW ≥

3.4

.0

FW ≥

3.6

.0

AAA SPI

Primary HA Secondary HA HA Password

HA SPI Mobile IP Mode

Data Link

NAI User Name

NAI Password Primary HA

Secondary HA HA Password

IOTA

Run IOTA

Activation over IP (LAN)

OTASP

Run OTASP

Activation over IP (LAN)

Toolbar

Service icon

Registration Status icon

Roaming Status icon

Signal Strength bars and value

Tools

Carrier provisioning

Download modem log

Settings

Actions

Reset modem

Restore modem factory settings

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