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INDUSTRY 4.0 IMPLEMENTATION: CHANGING A CULTURE

Our Vision: We fascinate our customers and employees by delivering competitive products from an agile andsustainably waste-free value stream. Always. Doing. Better.

Powertrain Solutions | ChP/BPS ChP/BPS1 | 2019-08-05© 2019 Robert Bosch LLC and affiliates. All rights reserved.

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Powertrain Solutions | ChP/BPS ChP/BPS1 | 2019-08-05© 2019 Robert Bosch LLC and affiliates. All rights reserved.

Industry 4.0The next industrial revolution

Powertrain Solutions | ChP/BPS ChP/BPS1 | 2019-08-05© 2019 Robert Bosch LLC and affiliates. All rights reserved.

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Powertrain Solutions | ChP/BPS ChP/BPS1 | 2019-08-05© 2019 Robert Bosch LLC and affiliates. All rights reserved.

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Connectivity (data collection) alone does not solve any problems or save any money Am I collecting the right things? Is it in a usable format? Is it accurate (validated)? How is it visualized (transparency)? How am I using it? Problem solving, predicting

(modelling), daily management?Who is using it and who should use it? Training

needed?

I’m Connected and Collecting Data…Now What??

Powertrain Solutions | ChP/BPS ChP/BPS1 | 2019-08-05© 2019 Robert Bosch LLC and affiliates. All rights reserved.

8https://www2.deloitte.com/insights/us/en/focus/industry-4-0/overview.html?id=us:2sm:3tw:4di_gl:5eng:6di

Data Collection is

not new!

The ability of the system to act upon the analyzed

data independently is new!

Real Time Access and

Analysis

Powertrain Solutions | ChP/BPS ChP/BPS1 | 2019-08-05© 2019 Robert Bosch LLC and affiliates. All rights reserved.

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Where To Begin?

Powertrain Solutions | ChP/BPS ChP/BPS1 | 2019-08-05© 2019 Robert Bosch LLC and affiliates. All rights reserved.

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What Problem Am I Trying to Solve?

Powertrain Solutions | ChP/BPS ChP/BPS1 | 2019-08-05© 2019 Robert Bosch LLC and affiliates. All rights reserved.

11https://asq.org/quality-resources/pdca-cycle

Powertrain Solutions | ChP/BPS ChP/BPS1 | 2019-08-05© 2019 Robert Bosch LLC and affiliates. All rights reserved.

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Deeply Understanding Current State

Business requirements: what is our company’s overall strategy?

How are we currently using Data to help solve our problems?

What level of technology is available? What resources, including competencies and skill

sets, do we have? What are our Pain Points (problems to be

solved)? Quality, downtime, lead time, etc.?

Powertrain Solutions | ChP/BPS ChP/BPS1 | 2019-08-05© 2019 Robert Bosch LLC and affiliates. All rights reserved.

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Developing a Target State

What data do I need to address my Pain Points? What’s the Business Case for the proposed solution? Quantification not always easy – but critical for buy-in! Describe improvements/why preferred option Investment required including manhours, hardware,

software, installation, training Scalability/standard? Metrics affected and translation to benefits in $

Powertrain Solutions | ChP/BPS ChP/BPS1 | 2019-08-05© 2019 Robert Bosch LLC and affiliates. All rights reserved.

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Solution Implementation

Start with a pilot that is scalable to other areas of the organization

Validate pilot resultsDetermine how results will be

visualizedEngage the associates who will

use it

Powertrain Solutions | ChP/BPS ChP/BPS1 | 2019-08-05© 2019 Robert Bosch LLC and affiliates. All rights reserved.

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Solution Evaluation

How are we using the solution and data to address the defined problem?

Are we seeing results, both expected and unexpected?

What Lessons Learned do we need to take into account before further rollout?

Powertrain Solutions | ChP/BPS ChP/BPS1 | 2019-08-05© 2019 Robert Bosch LLC and affiliates. All rights reserved.

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Adjust, tweak solution as needed

Proceed with rapid implementation and roll out in other areas

Rollout

Powertrain Solutions | ChP/BPS ChP/BPS1 | 2019-08-05© 2019 Robert Bosch LLC and affiliates. All rights reserved.

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Change Management Skills + IT Expertise + Operations ExpertiseCreative problem solversInterest and passion Motivated to learn independently Willing to experiment and able to accept failureWilling to accept that there may not be one “right

answer”Able to collaborate with face to face and remote

teamsCan function outside of the traditional hierarchy

Who’s Going to Make this Happen?

Powertrain Solutions | ChP/BPS ChP/BPS1 | 2019-08-05© 2019 Robert Bosch LLC and affiliates. All rights reserved.

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Thinking Beyond the Hierarchy: Creating a Change-Ready OrganizationResources:1. Stanford Center for Professional Development: How to Lead (Not Just Survive) Digital Transformation (2019, August 8)https://www.youtube.com/watch?v=JWss9Goy3JcProfessor Pamela Hinds discusses the characteristics of a digital culture – “It Isn’t As Much About the Technology As We Might Think”

2. Kotter, John P. (2014). Accelerate: Building Strategic Agility for a Faster-Moving World

3. Kane et al. (2019). The Technology Fallacy: How People are the Real Key to Digital Transformation

Powertrain Solutions | ChP/BPS ChP/BPS1 | 2019-08-05© 2019 Robert Bosch LLC and affiliates. All rights reserved.

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Don’t Forget – PEOPLE Make Change Possible!