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Results Published: 5/6/2020 Industry Perspective on the Challenges of Today

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Page 1: Industry Perspective on the Challenges of Today€¦ · 06/05/2020  · • Participation from 964 B2B Industry Professionals • Deep dive into perspective of 248 Business Leaders*

Results Published: 5/6/2020

Industry Perspective on the Challenges of Today

Page 2: Industry Perspective on the Challenges of Today€¦ · 06/05/2020  · • Participation from 964 B2B Industry Professionals • Deep dive into perspective of 248 Business Leaders*

Results Published: 5/6/2020Copyright © 2020 by Clear Seas Research/Logistics Development Forum/BNP Media. All rights reserved. Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without expressed written permission.

Table of Contents:

In the wake of the COVID-19 pandemic, business leaders in corporate, facility, and general management are expressing a high level of concern regarding business goals in the near future, including concerns about supply chain interruptions.

The following survey details fears surrounding the current economy, business stability for the next 12 months, labor and supply chain concerns, and overall perceptions on how to return to "business as usual" in the future.

3. Research Overview

4. Economic and Business Stability

7. Near and Longer Term Business Goals

10. Supply Chain Interruptions and Skilled Labor Shortages

13. Workforce Changes

16. Getting Back on Track

18. Business Leader Overview

19. Additional Information

20. Logistics Development Forum

2

Business Leader Perspectives on Economic, Supply Chain, and Workforce Challenges Presented by COVID-19 Pandemic

Page 3: Industry Perspective on the Challenges of Today€¦ · 06/05/2020  · • Participation from 964 B2B Industry Professionals • Deep dive into perspective of 248 Business Leaders*

3Results Published: 5/6/2020Copyright © 2020 by Clear Seas Research/Logistics Development Forum/BNP Media. All rights reserved. Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without expressed written permission.

Research Overview

• Methodology: 12 Minute Online Survey

• Fieldwork Dates: April 30 – May 4, 2020

• Audience: • Participation from 964 B2B Industry

Professionals• Deep dive into perspective of 248 Business

Leaders*• *NOTE: Business Leaders are defined by

involvement in these job functions: Corporate Management, Facility Management, General Management, Government, Manufacturing, Owner/Operators, Production/Operations, Quality, Retailers

• Industry Involvement Coverage: Architecture, Engineering, Construction, Mechanical Systems, Food/Beverage Manufacturing, Manufacturing, Security/Critical Facilities, & Gaming/Hospitality

Regional Representation

Total(n=964)

Northeast 21%

Midwest 27%

South 28%

West 23%

Other U.S. Territory <1%

Page 4: Industry Perspective on the Challenges of Today€¦ · 06/05/2020  · • Participation from 964 B2B Industry Professionals • Deep dive into perspective of 248 Business Leaders*

Results Published: 5/6/2020Copyright © 2020 by Clear Seas Research/Logistics Development Forum/BNP Media. All rights reserved. Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without expressed written permission.

Concerns are high surrounding the current economy as well as business stability for the next 12 months.

Q100. Please indicate your level of concern with each of the following: (Scale: 1=Not at all concerned; 10=Highly Concerned)“Don’t know/Doesn’t apply” responses removed for analysis purposes

71%

59%

73%

60%

Current economy Business stability for next 12 months

% Highly Concerned (8-10 Rating)

Total(n=960-961)

Business Leaders(n=247)

4

Page 5: Industry Perspective on the Challenges of Today€¦ · 06/05/2020  · • Participation from 964 B2B Industry Professionals • Deep dive into perspective of 248 Business Leaders*

Results Published: 5/6/2020Copyright © 2020 by Clear Seas Research/Logistics Development Forum/BNP Media. All rights reserved. Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without expressed written permission.

The level of concern among Business Leaders varies based on industry involvement, with those in Gaming & Hospitality expressing higher levels of concern.

73%

60%68%

53%

81%

61%64%55%

94%85%

Current economy Business stability for next 12 months

% Highly Concerned (8-10 Rating)

Business Leaders(n=247)

Construction(n=60)

Food & Beverage Mfg(n=58-59)

Manufacturing(n=95)

Gaming & Hospitality(n=33-34)

Q100. Please indicate your level of concern with each of the following: (Scale: 1=Not at all concerned; 10=Highly Concerned)“Don’t know/Doesn’t apply” responses removed for analysis purposes

5

Page 6: Industry Perspective on the Challenges of Today€¦ · 06/05/2020  · • Participation from 964 B2B Industry Professionals • Deep dive into perspective of 248 Business Leaders*

Results Published: 5/6/2020Copyright © 2020 by Clear Seas Research/Logistics Development Forum/BNP Media. All rights reserved. Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without expressed written permission.

Regionally, Business Leaders across the US share similar levels of concern, with the exception of those in the West who express greater concern about the current economy than do those in the Midwest.

73%

60%

72%

58%68%

60%

72%

63%

82%

57%

Current economy Business stability for next 12 months

% Highly Concerned (8-10 Rating)

Business Leaders(n=247)

Northeast(n=43)

Midwest(n=77-78)

South(n=64-65)

West(n=60)

Regional Representation

Q100. Please indicate your level of concern with each of the following: (Scale: 1=Not at all concerned; 10=Highly Concerned)“Don’t know/Doesn’t apply” responses removed for analysis purposes

6

Page 7: Industry Perspective on the Challenges of Today€¦ · 06/05/2020  · • Participation from 964 B2B Industry Professionals • Deep dive into perspective of 248 Business Leaders*

Results Published: 5/6/2020Copyright © 2020 by Clear Seas Research/Logistics Development Forum/BNP Media. All rights reserved. Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without expressed written permission.

Business Leaders report being highly concern about achieving business goals within the next three months as well as the next six months; near term goal achievement appears to be causing greater concern at this time.

60% 57%

72%

61%

Achieving business goals over next three months

Achieving business goals over next six months

% Highly Concerned (8-10 Rating)

Total(n=953-956)

Business Leaders(n=246)

Q100. Please indicate your level of concern with each of the following: (Scale: 1=Not at all concerned; 10=Highly Concerned)“Don’t know/Doesn’t apply” responses removed for analysis purposes

7

Page 8: Industry Perspective on the Challenges of Today€¦ · 06/05/2020  · • Participation from 964 B2B Industry Professionals • Deep dive into perspective of 248 Business Leaders*

Results Published: 5/6/2020Copyright © 2020 by Clear Seas Research/Logistics Development Forum/BNP Media. All rights reserved. Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without expressed written permission.

Regardless of industry involvement, Business Leaders are more highly concerned about achieving business goals over the next three months compared with the next six months.

72%61%

69%59%

78%

60%60%54%

100%

85%

Achieving business goals overnext three months

Achieving business goals overnext six months

% Highly Concerned (8-10 Rating)

Business Leaders(n=246)

Construction(n=59)

Food & Beverage Mfg(n=58)

Manufacturing(n=95)

Gaming & Hospitality(n=34)

Q100. Please indicate your level of concern with each of the following: (Scale: 1=Not at all concerned; 10=Highly Concerned)“Don’t know/Doesn’t apply” responses removed for analysis purposes

8

Page 9: Industry Perspective on the Challenges of Today€¦ · 06/05/2020  · • Participation from 964 B2B Industry Professionals • Deep dive into perspective of 248 Business Leaders*

Results Published: 5/6/2020Copyright © 2020 by Clear Seas Research/Logistics Development Forum/BNP Media. All rights reserved. Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without expressed written permission.

Regionally, the Northeast appears directionally less concerned about achieving three month business goals compared with those in other regions of the US.

72%

61%64%57%

71%

60%

74%

63%

75%

62%

Achieving business goals overnext three months

Achieving business goals overnext six months

% Highly Concerned (8-10 Rating)

Business Leaders(n=246)

Northeast(n=42)

Midwest(n=77)

South(n=65)

West(n=60)

Regional Representation

Q100. Please indicate your level of concern with each of the following: (Scale: 1=Not at all concerned; 10=Highly Concerned)“Don’t know/Doesn’t apply” responses removed for analysis purposes

9

Page 10: Industry Perspective on the Challenges of Today€¦ · 06/05/2020  · • Participation from 964 B2B Industry Professionals • Deep dive into perspective of 248 Business Leaders*

Results Published: 5/6/2020Copyright © 2020 by Clear Seas Research/Logistics Development Forum/BNP Media. All rights reserved. Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without expressed written permission.

Concerns related to supply chain interruptions are reportedly greater than concerns surrounding skilled labor shortages.

51%

37%

54%

35%

Supply chain interruptions Skilled labor shortages

% Highly Concerned (8-10 Rating)

Total(n=929-943)

Business Leaders(n=243-247)

Q100. Please indicate your level of concern with each of the following: (Scale: 1=Not at all concerned; 10=Highly Concerned)“Don’t know/Doesn’t apply” responses removed for analysis purposes

10

Page 11: Industry Perspective on the Challenges of Today€¦ · 06/05/2020  · • Participation from 964 B2B Industry Professionals • Deep dive into perspective of 248 Business Leaders*

Results Published: 5/6/2020Copyright © 2020 by Clear Seas Research/Logistics Development Forum/BNP Media. All rights reserved. Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without expressed written permission.

Supply chain interruptions appear to be causing greater concern for Business Leaders involved with the Gaming & Hospitality industry than those in other industry verticals. Across all industries supply chain interruption concerns are higher than concerns surrounding skilled labor shortages.

54%

35%

57%

40%

58%

39%43%

27%

76%

39%

Supply chain interruptions Skilled labor shortages

% Highly Concerned (8-10 Rating)

Business Leaders(n=243-247)

Construction(n=58-60)

Food & Beverage Mfg(n=57-59)

Manufacturing(n=94-95)

Gaming & Hospitality(n=33-34)

Q100. Please indicate your level of concern with each of the following: (Scale: 1=Not at all concerned; 10=Highly Concerned)“Don’t know/Doesn’t apply” responses removed for analysis purposes

11

Page 12: Industry Perspective on the Challenges of Today€¦ · 06/05/2020  · • Participation from 964 B2B Industry Professionals • Deep dive into perspective of 248 Business Leaders*

Results Published: 5/6/2020Copyright © 2020 by Clear Seas Research/Logistics Development Forum/BNP Media. All rights reserved. Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without expressed written permission.

Directionally, Business Leaders in the South express greater concern with supply chain interruptions than those other regions of the US. Labor shortages are of relatively equal concern across the country, although appear to be directionally higher in the Midwest.

54%

35%

56%

28%

45% 42%

65%

33%

52%

31%

Supply chain interruptions Skilled labor shortages

% Highly Concerned (8-10 Rating)

Business Leaders(n=243-247)

Northeast(n=43)

Midwest(n=76-77)

South(n=63-65)

West(n=59-60)

Regional Representation

Q100. Please indicate your level of concern with each of the following: (Scale: 1=Not at all concerned; 10=Highly Concerned)“Don’t know/Doesn’t apply” responses removed for analysis purposes

12

Page 13: Industry Perspective on the Challenges of Today€¦ · 06/05/2020  · • Participation from 964 B2B Industry Professionals • Deep dive into perspective of 248 Business Leaders*

Results Published: 5/6/2020Copyright © 2020 by Clear Seas Research/Logistics Development Forum/BNP Media. All rights reserved. Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without expressed written permission.

One-in-three anticipate no workforce changes over the next three months. Business Leaders appear somewhat more optimistic when considering rehiring/hiring compared to the industry overall.

Q115. What workforce changes do you anticipate at your company in the next 3 months? (Select all that apply)

11%

2%

6%

12%

19%

17%

23%

34%

10%

2%

8%

13%

17%

18%

18%

36%

Don't know

Lay off all employees

Temporarily suspend employees with pay

Temporarily suspend employees without pay

Hire new employees

Lay off some employees

Rehire previously suspended/laid off employees

No change

% Anticipating Following Changes in Next 3 Months

Total(n=923)

Business Leaders(n=244)

13

Page 14: Industry Perspective on the Challenges of Today€¦ · 06/05/2020  · • Participation from 964 B2B Industry Professionals • Deep dive into perspective of 248 Business Leaders*

Results Published: 5/6/2020Copyright © 2020 by Clear Seas Research/Logistics Development Forum/BNP Media. All rights reserved. Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without expressed written permission.

34% 34% 36% 44%

6%

23% 25% 17%12%

62%

19% 19% 29%12%

21%17% 19% 12%

16%

26%12% 8% 10%14%

15%

6% 8% 9%5%

2% 2% 3%1%

6%11% 8% 10%

15%

9%

Business Leaders(n=244)

Construction(n=59)

Food & Beverage Mfg(n=58)

Manufacturing(n=93)

Gaming & Hospitality(n=34)

% Anticipating Following Changes in Next 3 Months

No change Rehire previously suspended/laid off employees Hire new employeesLay off some employees Temporarily suspend employees without pay Temporarily suspend employees with payLay off all employees Don't know

The Gaming & Hospitality industry is more likely to anticipate change in the next three months specific to rehiring previously suspended or laid off employees.

Q115. What workforce changes do you anticipate at your company in the next 3 months? (Select all that apply)

14

Page 15: Industry Perspective on the Challenges of Today€¦ · 06/05/2020  · • Participation from 964 B2B Industry Professionals • Deep dive into perspective of 248 Business Leaders*

Results Published: 5/6/2020Copyright © 2020 by Clear Seas Research/Logistics Development Forum/BNP Media. All rights reserved. Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without expressed written permission.

34% 29% 37% 35% 35%

23%19%

19% 23% 32%

19%26%

20% 20% 12%

17% 24% 15% 14% 17%

12% 2% 11% 12%18%6%

5% 8% 5%7%2% 1% 2%7%

11%

10%

12% 11%13%

Business Leaders(n=244)

Northeast(n=42)

Midwest(n=75)

South(n=65)

West(n=60)

% Anticipating Following Changes in Next 3 MonthsNo change Rehire previously suspended/laid off employees Hire new employeesLay off some employees Temporarily suspend employees without pay Temporarily suspend employees with payLay off all employees Don't know

At a regional level, the West is anticipating an increase in rehiring of previously suspended/laid off employees at a higher rate than the Midwest.

Q115. What workforce changes do you anticipate at your company in the next 3 months? (Select all that apply)

Regional Representation

15

Page 16: Industry Perspective on the Challenges of Today€¦ · 06/05/2020  · • Participation from 964 B2B Industry Professionals • Deep dive into perspective of 248 Business Leaders*

Results Published: 5/6/2020Copyright © 2020 by Clear Seas Research/Logistics Development Forum/BNP Media. All rights reserved. Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without expressed written permission.

Not surprisingly the Gaming & Hospitality Industry is expecting it to take longer for their businesses to get back on track than are other industries.

Q157. Roughly, how long do you think it will take from today, for your business to get back on track?“Don’t know/Doesn’t apply” responses removed for analysis purposes

7.92

6.97

7.91 7.80

9.94

Business Leaders(n=243)

Construction(n=59)

Food & Beverage Mfg(n=57)

Manufacturing(n=93)

Gaming & Hospitality(n=34)

Average Estimated Number of Months to Get Business Back on Track

16

Page 17: Industry Perspective on the Challenges of Today€¦ · 06/05/2020  · • Participation from 964 B2B Industry Professionals • Deep dive into perspective of 248 Business Leaders*

Results Published: 5/6/2020Copyright © 2020 by Clear Seas Research/Logistics Development Forum/BNP Media. All rights reserved. Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without expressed written permission.

Nationally, Business Leaders are estimating it will take roughly 8 months for their companies to get back on track. The Northeast Business Leaders appear slightly more optimistic, expecting to be back on track in just under 7 months.

7.92

6.51

8.327.86 8.00

Business Leaders(n=243)

Northeast(n=41)

Midwest(n=77)

South(n=63)

West(n=60)

Average Estimated Number of Months to Get Business Back on Track

Regional Representation

Q157. Roughly, how long do you think it will take from today, for your business to get back on track?“Don’t know/Doesn’t apply” responses removed for analysis purposes

17

Page 18: Industry Perspective on the Challenges of Today€¦ · 06/05/2020  · • Participation from 964 B2B Industry Professionals • Deep dive into perspective of 248 Business Leaders*

18Results Published: 5/6/2020Copyright © 2020 by Clear Seas Research/Logistics Development Forum/BNP Media. All rights reserved. Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without expressed written permission.

QJob. Which of the following most closely describes your job function?QIndustry. Which of the following most closely describes your business industry?

Business Leader Overview

1%

2%

2%

4%

6%

11%

12%

18%

20%

23%

0% 10% 20% 30% 40% 50%

Government

Distributors/Supply Chain

Facility Managers

Retailer

Production/Operations

Manufacturing

Quality

Corporate Management

General Management

Owner/Operator

Job Function

Business Leaders (n=248)

14%

24%

24%

38%

0% 10% 20% 30% 40% 50%

Gaming & Hospitality

Food & BeverageManufacturing

Construction

Manufacturing

Industry Involvement

Business Leaders (n=248)

Page 19: Industry Perspective on the Challenges of Today€¦ · 06/05/2020  · • Participation from 964 B2B Industry Professionals • Deep dive into perspective of 248 Business Leaders*

Results Published: 5/6/2020Copyright © 2020 by Clear Seas Research/Logistics Development Forum/BNP Media. All rights reserved. Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without expressed written permission.

Additional Information:

• Learn more about this research and the data available to industry professionals surrounding the current pandemic at:

https://www.clearseasresearch.com/reports/industries/current-events/

• Learn more about the upcoming Logistics Development Forum Event at: https://www.logisticsdevelopmentforum.com/

Page 20: Industry Perspective on the Challenges of Today€¦ · 06/05/2020  · • Participation from 964 B2B Industry Professionals • Deep dive into perspective of 248 Business Leaders*

Results Published: 5/6/2020Copyright © 2020 by Clear Seas Research/Logistics Development Forum/BNP Media. All rights reserved. Results of this study cannot be used in whole, or in part, for promotional literature or otherwise without expressed written permission.