industry research solutions - industrial distribution · combined best practices best practices by...
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Industry rEsEarch sOlutIOns
Industrial Distribution ProgramDwIght Look CoLLege of engIneerIng
A DVA N C I N G T H E S C I E N C E O F D I S T R I B U T I O N
the texas A&M AdvantageFor 60 years the Industrial Distribution Program has been providing
the industry with cutting-edge research solutions.
Texas A&M Global Supply Chain Laboratory is the nation’s premier distribution research lab. We bring
cutting-edge distribution and supply chain research solutions to the industry. We transform companies by
creating competitive advantage and by facilitating change management. The lab offers total solutions for
companies by providing research expertise, education and implementation support.
aPPlIEd rEsEarch
Creating Competitive Advantage
GRADUATE PROGRAM
Developing DistributionLeaders
CONTINUING EDUCATIONEnabling Branch-Line
Managers
UNDERGRADUATE PROGRAMEducating Future
Employees
Training Future Leaders
Knowledge Creation
Knowledge Dissemination
G LO B A L S U P P LY C H A I N L A B O R ATO RY
New Industry Needs
Research Solutions 3
why Choose texas A&M?
Project area client - line of tradeclient
revenue
Project OutcomeInventory Reduction /
Re-deploymentService Level Improvement
Operating Cost Reduction
Gross Margin Improvement
Optimizing distributor Profitability
Wireless $ 1.2 Billion Strategic Business Assessment identified TOP 3 initiatives (similar to following projects) for optimal profitability.Building Materials $ 1 Billion
Paper and Chemical $ 350 MM
Electrical and Industrial $ 175 MM
Chemical $ 200 MM
Inventory stratification
Pipe, Valve and Fitting $ 1 Billion 12% 7%
Metals $ 1 Billion 17%
Oil and Gas Equipment $ 1 Billion 20% 6%
Paper $ 220 MM 10% 3%
Hardware $ 125 MM 35% 3%
Fluid Power Products $ 125 MM 33% 8%
Building Materials $ 80 MM 22% 4%
Building Materials $ 1.2 Billion 24%
Chemical $ 125 MM 33%
Building Materials $ 120 MM 20%
HVAC $ 250 MM 5%
network Optimization
Metals $ 1 Billion 15%
Building Materials $ 500 MM 20% 6% 10%
Auto Component $ 500 MM 33%
Automotive $ 4 Billion The study identified strategic locations for optimal distribution network.
Cutting Tool $ 300 MM
customer stratification and/Or Pricing Optimization
Industrial $ 750 MM 2.9% (Projected)
HVAC $ 500 MM 6.8%
Electronics $ 400 MM 1.2%
Fluid Power Products $ 190 MM 3.1%
Electrical $ 175 MM 2.7% (Projected)
Outdoor Power Equipment $ 75 MM 1.5%
Container $ 65 MM 3.4%
Metals and Building Materials $ 50 MM Implementation in progress and pilot location results range from 2 - 4% gross margin improvement.Building Materials $ 80 MM
Hardware $ 75 MM
Paper $ 100 MM
HVAC $ 80 MM
Building Materials $ 1 Billion
Industrial Automation $ 145 MM
Building Materials $ 120 MM
Building Materials $ 150 MM
Propane Equipment $ 40 MM
Gases and Welding $ 100 MM
supplier stratification HVAC $ 400 MM Supplier Rationalization and Preferred Vendor List Creation
Auto Component $ 250 MM 15%
O U R C A P A B I L I T I e S>> Applied Research and Proven Methods>> Actionable Results>> Industry-focused Education>> Better Value for Investment
Y O U R B e N e f I T S>> Gain Competitive Advantage>> Improve Profitability>> Maximize Asset Efficiency>> Develop New Capabilities
Research Solutions4
Channels we work In
AUTOMOTIVe
HVAC/PLUMBING
eLeCTRONICS
PAPeR
CHeMICAL
HeALTHCARe
INDUSTRIAL/PVf
MeTALS
fOOD
POWeR TRANSMISSION
eLeCTRICAL
BUILDING MATeRIALS
Research Solutions 5
MeTALS
Sample Clients and Partners
Research Solutions6
optimizing Distributor Profitability
P R O G R A M O V e R V I e W
•Wheredoyourbusinessprocessesstand against best practices?
•Howdoesyourfinancialperformance compare against cross-channel benchmarks?
•Howarebusinessprocesseslinkedto shareholder value?
•Whatisthepotentialprofitabilitya distributor can achieve through best practices?
•Whatarethebestpracticesandhowto implement them across your firm?
K e Y T A K e - A W A Y S
•Provenandstructuredapproach to assess your business performance (Process & Profitability)
•Cross-channel financial benchmarks
•Comprehensivedistributorprofitability framework explaining process– shareholder value link
•Easytounderstandspreadsheettools that can be readily used
•Detailedroadmapexplainingthe best practice implementation know-how
M e T H O D O L O G Y
PROCESSASSESSMENT
GAPIDENTIFICATION
PROFITABILITYANALYZER
SHAREHOLDER VALUE MAP
BEST PRACTICESROADMAP
1
2
3
4
5
“Thanks for the helpful
insight and providing
tools to lead my
company into future
profitability growth.”
- Bob Borsh, Principal, SDJ Ventures, LLC
Research Solutions 7
Optimizing Distributor Profitability: The Five-step Methodology 31
cess. EBITDA and ROI were the key metrics across most distributors. Many distribution associations also bench-mark companies based on some of the metrics shown in exhibit 3-7.
Exhibit 3-8 shows the same sample cross-channel finan-cial benchmarking report we used in chapter 2 (exhibit 2-17). You can use this to evaluate the 13 key financial metrics for your firm. Your values can be compared against these cross-channel numbers to identify financial strengths and opportunities for your company. You can use the exhibit by filling in your firm’s numbers under the “your values” column and then benchmarking against the industry that best applies to you. Your goals can be entered in the “action items” column.
This dual due diligence—both in terms of process and finance—highlights the strengths and challenges in a business, especially the process gaps. As a logical next step, we need to link these process gaps to understand the impact of improved processes on the organization’s financial drivers and, in turn, shareholder value. Distribu-tors need to understand the financial impact of their deci-sion when deciding to move from a common to a good or best practice.
Link to Shareholder Value
Having identified business process gaps, you must understand the importance of those gaps by linking the corresponding business processes to shareholder value. Though many times the process assessment happens in the business environment in various forms such as audit-ing, the key challenge is in understanding the impact of those process gaps on profitability. The following think-
Distribution Business ProcessesAssessment
Common Good Best Not Applicable
S1 Source
1.1 Supplier Management
1.1.1 supplier selection
1.1.2 supplier Performance Assessment
1.1.3 supplier stratification
1.1.4 supplier Relationship strategy
1.1.5 Right number of suppliers
S2 Stock
2.1 Inventory Stratification
2.1.1 Inventory stratification
2.2 Forecasting
2.2.1 What to forecast?
2.2.2 Demand Classification
2.2.3 Forecasting Methods
2.3 Replenishment
2.3.1 When to Order? (reorder point—ROP)
2.3.2 How Much to Order? (order quantity)
2.3.3 Replenishment Policy
Exhibit 3-6. sample process assessment report; also known as the “dot report.”
Free Cash Flow8%
Net Profit %18%
Profit Before Interest and Tax $/%1%
Net Operating Profit $2%
Potential Business from Customer6%
ROI/Return-on-operating-assets (ROOA)35%
EBITDA29%
Exhibit 3-7. Financial metrics that drive decision making.
Source: Texas A&M University, Optimizing Distributor Profitability Survey, 2007
Custom Process Assessment Report
P R O f I T A B I L I T Y T O O L K I T
Business Processes Process Metrics Finance Elements Financial Drivers
DISTRIBUTOR PROFITABILITY FRAMEWORKLinking Business Processes and Shareholder Value
STORE
SELL
SHIP
SUPPLYCHAIN
PLANNING
SUPPORTSERVICES
SOURCE
STOCK
Gross Margin
Days Payable Outstanding
Cash-To-Cash Cycle Time
Working Capital
Inventory Turnover
GMROII
Total Asset Turnover
Revenue Growth
Cash-To-Cash Cycle Time
Working Capital
Inventory Turnover
GMROII
Total Asset Turnover
Revenue Growth
Gross Margin
BUSINES
S
PROCESSES
SHAREHOLDER
VALUE
http://supplychain.tamu.edu© 2008 Supply Chain Systems Laboratory, Texas A&M University
SHAREHOLDER VALUE
GROWTH PROFITABILITY ASSETEFFICIENCY
CASHFLOW
BUSINESSPROCESSES
FINANCIALDRIVERS
SOURCE STOCK STORE SELL SHIP
SUPPLY CHAIN PLANNING
SUPPORT SERVICES
Days Sales Outstanding
Gross Margin
Total Asset Turnover
Revenue Growth
EBITDA
Supplier Management(Strategic Sourcing)
Fleet Management
Dispatch Management
3PL / Carrier Management
Customer Order Fulfillment
Sales Management
Pricing Management
Marketing Management
Warehouse Fulfillment (Inbound)
Warehouse Management
Inventory Management
Supply Chain Optimization
Information Technology
Finance Management
Human Resource Management
Product ReceivingProduct Put-Away
Product PlacementLocation TypeLocation IdentificationProduct Storage
Cycle Counting
Sales Force StratificationMapping Customers & Sales Force
Customer StratificationCost To Serve AssessmentNew Customer Identification
Pricing Optimization
Voice Of CustomerNew Product Introduction Market Selection & Target StrategyCustomer Portfolio Management
Fleet Capacity ManagementFleet Cost Assessment
Routing OptimizationLoading Optimization
Carrier Selection & Performance
Product PickingOrder Delivery
New Facility Location
Network OptimizationResource & Asset Alignment(Supplier - Inventory - Customer)Service Level Optimization
System Integration
Credit Management
Training & Development
Recruitment & RetentionCompensation Design
Total Landed Cost
Payment Terms
Quality & Flexibility
Lead Time & Variability
Fill Rate
Growth Potential
Data Integrity
Invoice Accuracy
Past Due Tracking Efficiency
Training Effectiveness (Benefit-To-Cost Ratio)
Time & Cost To Hire
Retention Rate
Accuracy & Efficiency
Space Utilization
Item & Location Accuracy
Sales Force Mix
Customer Mix
Cost-To-Serve & Right Price
Time-To-Market
Qualified Leads Per Marketing Activity
Asset Utilization
On-Time Delivery
Accuracy & Efficiency
Cost Of Goods Sold
Accounts Payable
Inventory
Revenue
Inventory
Revenue
Cost Of Goods Sold
Accounts Receivable
Revenue
Marketing Expenses (Payroll, Promotion, Media)
Fixed Assets (Payroll, Promotion, Media)
Transportation Expenses
Warehouse Payroll
Revenue
GROWTH
PROFITABILITY
CASH FLOW
Total Asset Turnover
Working Capital
Inventory Turnover
EBITDA
Revenue Growth
Working Capital
Days Sales Outstanding
Account Receivable Turnover
EBITDA
Revenue Growth
ASSETEFFICIENCY
GROWTH
PROFITABILITY
CASH FLOW
ASSETEFFICIENCY
GROWTH
PROFITABILITY
CASH FLOW
ASSETEFFICIENCY
GROWTH
PROFITABILITY
CASH FLOW
ASSETEFFICIENCY
GROWTH
PROFITABILITY
CASH FLOW
ASSETEFFICIENCY
GROWTH
PROFITABILITY
CASH FLOW
ASSETEFFICIENCY
GROWTH
PROFITABILITY
CASH FLOW
ASSETEFFICIENCY
Supplier SelectionSupplier PerformanceSupplier StratificationSupplier Relationship
Inventory Stratification
What to Forecast?Demand ClassificationForecasting Method
When to Order? (Re-Order Point)How much to Order? (Order Quantity)Replenishment Policy
Inventory Mix
Forecast Accuracy
Fill Rate
Total Landed Cost
Revenue
Warehouse Payroll
Warehouse Rent
Inventory Write-Off
Total Asset Turnover
Revenue Growth
EBITDA
Total Asset Turnover
EBITDA
Revenue Growth
Fixed Assets (Plant, Property, Equipment)
Inventory
Operating Expenses (Transportation & Warehouse)
Revenue
Inventory
Accounts Receivable
Additional IT Expenses
Bad Debt (Write-Offs)
Hiring & Training Cost
Revenue
Optimal Network Location
Optimal Resource Deployment
Optimal Service Level
5.20%
9.32%
7.17%
11.41%
10.29%
11.52%
Impact of Best Practices on EBITDA (Typical Distributor)All business processes — SOURCE, STOCK, SELL, STORE, SHIP
Sourceand
Stock Sell
StoreandShip MIN MAX
Combined BestPractices
Best Practicesby Business Processes
BaseCase
“Delivered the tools we can use to
optimize shareholder value.
A picture is worth a 1,000 words
and A&M’s Distributor Profitability
Framework chart is worth a
100,000 words!”
- Ron Cedruly, CFO, Henrietta Building Supplies
Research Solutions8
Inventory Stratification
C H A L L e N G e S S O L U T I O N S B e N e f I T S
•Misalignedinventory investment •Criticalstockouts•Excessive‘C’&‘D’ inventory•SKUproliferation
•Multiplecriteria stratification - Profitability - Logistics - Criticality - Custom criteria•Combinationinventory stratification
•Right-sizeinventory investments•Manageitem-level profitability•MaximizeyourROI on inventory•Balancecustomerservice•Reduceobsolescence
S T R A T I f I C A T I O N M O D e L
INVENTORY MOVEMENT
INV
EN
TO
RY
PR
OF
ITA
BIL
ITY
A
B
C
D
“Through knowledge learned from
the inventory management program,
attended by all our management
and key salespersons, we have
reduced our total inventory
levels by over 20%”
-Brent A. Burns, Building Materials Distributor
Research Solutions 9
I N V e N T O R Y S T R A T I f I C A T I O N B e S T P R A C T I C e S
A
B
C
D
STOCK FOR HIGH FILL RATE
STOCK FOR MEDIUM FILL RATE
STOCK SUPPLIER MINIMUM
CONSOLIDATE/ LIQUIDATE
S A M P L e I N V e N T O R Y A N A L Y S I S (Typical Inventory Mix)
100%
80%
60%
40%
20%
0%AVG. INV ($) TOTAL SALES ($) TOTAL GM ($)
DCBANEW
$14.5 MM
$8.5 MM
$10.3 MM
$3.7 MM
$4.3 MM
$41.3 MM
$16.3 MM
$23.3 MM
$ 54.4 MM
$81.3 MM
$12.8 MM
$188.1 MM
$5.1 MM
$5.2 MM
$10.3 MM
$16.7 MM
$2.3 MM
$39.6 MM
“We collaborated with Texas A&M on an inventory stratification project which has resulted in a successful
classification of our inventory based on item level profitability. We have already seen a significant reduction in capital
employed and expect to benefit from further decreases.” -KevinC.Reid,VicePresident,StrategicProcurementatCopperandBrassSales,ThyssenKruppMaterials,N.A.
Research Solutions10
Customer Stratification
C H A L L e N G e S S O L U T I O N S B e N e f I T S
•MisalignedSalesForce Deployment•HighCost-to-Serve(CTS)•HighCustomerAttrition•Underpricingor cost-plus pricing
•MultiCriteria Stratification - Buying Power - Profitability - Loyalty - Cost-to-Serve•CombinationCustomer Stratification
•OptimalSalesForce Deployment•ImprovedNetMargins•HighCustomerRetention•CompetitiveValue Proposition
High profitabilityNo relationshipLow cost to serveLow volume
High profitabilitySustained relationshipLow cost to serveHigh volume
Low profitabilityNo relationshipHigh cost to serveLow volume
Low profitabilitySustained relationshipHigh cost to serveHigh volume
Customer Loyalty (Life)
Customer Buying Power
Cus
tom
er P
rofi
tabi
lity C
ost to Serve
OPPORTUNISTIC CUSTOMERS
CORE CUSTOMERS
SERVICE DRAIN CUSTOMERS
MARGINAL CUSTOMERS
S T R A T I f I C A T I O N M e T H O D O L O G Y
Research Solutions 11
“‘Customer Stratification’ has the
power to enable us to transform
our company from being product-driven
to customer-driven. It has helped us
understand our customers in greater
detail, enabling us to optimize
our selling resources, which will
result in an improved ROI.”
-Don Schalk, President and COO, C.H. Briggs Company
Category Factor UnitofMeasure Available Quantifiable Reliable Common Factor
Finance Average days to pay Days
Freight/transportation costs by customer Dollars
Customer specific inventory requirement Dollars
Operations Average order size Dollars
C & D items accessed Percentage
Quote conversion ratio Percentage
Same day deliveries required Percentage
sales Number of sales calls Number
Time spent with customer Minutes/Hours
Sales expenses by customer Dollars
C O S T T O S e R V e ( C T S ) f A C T O R S
“We have found the information from the customer stratification model to be very useful, pragmatic, and quickly
applicable into our business. We have realized some early wins and anticipate a greater positive impact in our business.”
- ArtKostaras,President(Past),WomackMachineSupplyCompany
S A M P L e R e S U L T S
OPPORTUNISTIC CUSTOMERS
CORE CUSTOMERS
SERVICE DRAIN CUSTOMERS
MARGINAL CUSTOMERS
a
B
c
dd c B a
NET
PRO
FIT
CUSTOMERLIFETIMEVALUE(CLV)
19 7
31 12
403 86
251 129
10 24
21 36
44 33
15 22
Research Solutions12
Supplier Stratification
C H A L L e N G e S S O L U T I O N S B e N e f I T S
•Sub-optimalChannel Investment•MisalignedChannel Compensation•SubjectivePerformance Analysis•LackofChannelLoyalty
•MultiCriteria Stratification - Supply Chain Performance - Financial Performance - Strategic Alignment•CombinationSupplier Stratification
•AnalyticsDrivenProcess•AlignedChannel Profitability•ImprovedCustomer Service•Focused Channel Investment•Optimal Channel Proposition
“The information is organized very well,
supported by robust research specifically
on the distribution industry, presented
in an easily digestible manner, and
linked to real-world examples to help
convert concepts into actionable items.”
-David A. Larson, Vice President–Operations, DW Distribution Inc.
“Linking customer stratification to our supplier and inventory systems
empowers our team to quickly distill the variables affecting risk and reward
so they can make better and more profitable business decisions.”
-Frank Flynn, President, Sager Electronics
S T R A T I f I C A T I O N M e T H O D O L O G Y
FINANCIAL PERFORMANCE
Su
PP
LY C
hA
IN P
ER
FO
RM
AN
CE
SeRVICe DRIVeRS
VALUe DRAINeRS
VALUe DRIVeRS
VOLUMe DRIVeRS
Strate
gic Ali
gnment
Research Solutions 13
channEl alIGnMEnt
R O I O N S U P P L I e R S T R A T I f I C A T I O N
INVENTORY MOVEMENT
INV
EN
TO
RY
PR
OF
ITA
BIL
ITY
A
B
C
D
High profitabilityNo relationshipLow cost to serveLow volume
High profitabilitySustained relationshipLow cost to serveHigh volume
Low profitabilityNo relationshipHigh cost to serveLow volume
Low profitabilitySustained relationshipHigh cost to serveHigh volume
Customer Loyalty (Life)
Customer Buying Power
Cus
tom
er P
rofi
tabi
lity C
ost to Serve
OPPORTUNISTIC CUSTOMERS
CORE CUSTOMERS
SERVICE DRAIN CUSTOMERS
MARGINAL CUSTOMERS
EBITDAP&L and BalanceSheet
RONA GMROII Turns
Re-invest?
Basic Input Parameters
Additional Revenue
Lead Time Variability
Expected Turns
Safety Stock
% of Re- investment
Average Inventory NO
YES
VEndOr nO
safety stock
actual aGrEEd addItIOnal
V50160 $4,741,632 $3,006,102 $1,735,530
V50665 $2,182,698 $1,207,422 $975,276
V50805 $472,485 $267,983 $204,502
V61445 $214,369 $177,098 $37,271
V57340 $99,067 $72,992 $26,075
V50105 $30,330 $12,276 $18,054
V50255 $34,130 $22,775 $11,355
V63675 $1,854 $1,716 $138
TOTAL $7,776,565 $4,768,364 $3,008,201
FINANCIAL PERFORMANCE
Su
PP
LY C
hA
IN P
ER
FO
RM
AN
CE
SeRVICe DRIVeRS
VALUe DRAINeRS
VALUe DRIVeRS
VOLUMe DRIVeRS
Strate
gic Ali
gnment
Research Solutions14
Pricing optimization
P R O G R A M O V e R V I e W
•Multi-criteria pricing model – Item, Customer, Geography and Time
•Stratifyingandmovingcustomersto ‘ProfitZone’
•Apracticalandeffective ‘CostToServe’model
•Rulesforprofitability(Riskvs.Reward)•DOITYOURSELF–Easytoimplement pricing framework
•Abestpracticeapproachtopricing
K e Y T A K e - A W A Y S
•SalesForceDashboard– Information for better negotiation
•Howtoleverageonexistingandreadily available system information?
•Whyandhowtolinkinventoryand customer classifications?
•Structured&easy-to-understand approach
•Optimalallocationofsalesforce resources•Real-worldimplementationbenchmarks
P R I C I N G f R A M e W O R K
ANALYTICS EXECUTION
• Customer stratification• Item stratification• Customer’s item visibility• Item unit cost level• Customer-item GM level
• Recent price/margin• Recent cost• Customer max price/margin• Group max price/margin• Overall max price/margin
• Potential GM$ improvement• System aided decision-making• Augmenting Factors - New Customer - Competitor price, etc.
CUSTOMER AND ITEM ANALYSIS
PRICING RULESENGINE
WHAT-If ANALYSES
1
OPTIMIZATION2 3
“ The Pricing Optimization program really opened my eyes to a holistic approach to pricing strategy. This program is about more than just pricing—it makes you consider the cost-to-serve, which products to sell, and how to use your resources to build more core customers, serve them better,and be more profitable doing it.”
- Duane Van Dyke, Womack Machine Supply Co.
Research Solutions 15
P R I M A R Y P R I C I N G V A R I A B L e S
“Given the complexity of pricing, the Texas A&M Pricing
Optimization program has gonea long way to specifying all the rele-vant elements and more importantly putting them in terms that can be
quantified and managed.”
Lawrence Mohr, Ph. D., Retired -
Senior Vice President,
F.W. Webb Company
Branch 1($3.3MM Sales)
Branch 2($4.2MM Sales)
Branch 3($2.4MM Sales)
Branch 4($11.4MM Sales)
18.4%
Texas A&M Pricing Methodology Impact(Real World Results - HVAC Distributor)
14.9%16.5%
36.3%
24.4%
GM% wITh MAnuAl PrIcInG
GM% wITh A&M PrIcInG MeThod
21.8% 19.4%
48.6%
“ The Pricing Optimization conference provided an expert level of analysis and insight that every distributor needs but few have the time or resources to produce on their own. It was both timely and valuable.”
- Paul Sommerfeld, Director, Applications & Training, CSC, A Division of WESCO Distribution
custOMEr tyPE
sEllEr’s ItEM ranK
hIstOrIcal GrOss MarGIn
lEVEls
custOMEr’s ItEMs
VIsIBIlIty
ItEM unIt cOst
Primary Pricing Variables
>> Fundamental and critical to any
pricing model
>> Readily available and/or quantifiable
Research Solutions16
network optimization
C H A L L e N G e S S O L U T I O N S B e N e f I T S
•UnplannedOrganicGrowth•MultipleFacilitiesthrough M&A’s•LongLeadTimes•ExcessiveInventory•CompetitionDriven•IneffectiveRouting/ Scheduling•PoorTruckCapacity Utilization(loadingor cubing) Market•HighCost-to-Serve
•FacilityNetwork Optimization
•HubandSpoke Design
•Servicevs. Cost Matrix
•FacilityReduction/Expansion, Optimal Network Capacity, and Reduced Operating Expenses•Optimal Network Configuration•AlignedInventoryDeployment•InsightIntoService-cost Trade-offs•HighProfitability•ReducedDeliveryCost Per Order•IncreasedCapacityUtilization
“The network optimization
research has allowed our company
to continue to stay ahead of
our competition and excel
in customer service.”
-Tim Miller, Vice President – Operations
Security Contractor Services, Inc.
BEFOrE cOnsOlIdatIOn
aFtEr cOnsOlIdatIOn
Research Solutions 17
C U B I N G O P T I M I z A T I O N
C O S T V S . S e R V I C e T R A D e - O f f S
“Hats off to Texas A&M for taking common industry problems
with complex components and developing scientific methodologies
that are flexible enough to workfor any company.”
-Jimmy Roark, Regional Sales Manager
NOV Wilson
$85.3 $85.2$83.4
$82.5
$80.8
$78.8
$71.2
$75.8
2329
1620
14
36
63
46
$67
$70
$73
$76
$79
$82
$85
40%5 0% 55%6 0% 65%7 0% 75%8 0%
transportation service level (%)
net
Pro
fit $
(in
MM
)
0
10
20
30
40
50
60
70
num
ber o
f loc
atio
ns
Net Profit ($) and Number of Locationsvs Various Transportation Service Levels
Research Solutions18
research Consortium
“A collaborative research effort that brings multiple distribution and manufacturing firms and industry associations across diverse lines
of trade together to solve an industry wide challenge.”
year consortium topics number of companies
number of Industries
2000 Information systems consortium 10 7
2005 Pricing Optimization 9 6
2007 Optimizing distributor Profitability 11 6
2008 texas Mexico trade corridor 15 6
2009 sales and Marketing Optimization 20 10
2011 Optimizing Growth and Market share 19 8
2011 Optimizing customer service 6 5
2012 Optimization channel compensation 20 9
2014 Optimizing human capital development
UNDERDEVELOPMENT2014 Optimizing Value add services
2015 Market access through distribution - asia
“I’ve attended Texas A&M distribution
consortium sessions, and I’ve found
them to be among the best, most
thought-provoking gatherings I’ve
ever experienced in all my years
in the distribution business.”
-Byron Potter, CEO, Dallas Wholesale Builders Supply
“Womack Machine Supply literally owes much of its
success to Texas A&M’s Industrial Distribution program.
We have successfully used the university’s
consortia and research projects to improve profitability,
operations and supply chain management practices.”
-Mike Rowlett, CEO, Womack Machine Supply
Research Solutions 19
T H e B e N e f I T S
>> Economical path to high quality research
>> Competitive head start to cutting edge best practices
>> Network with forward thinking distribution firms
>> Educate your work force on advance techniques and tools
R e S U L T S f R O M P A S T C O N S O R T I A
thE rEsEarch cOnsOrtIuM PrOcEss
INDIVIDUAL WORKSHOP
fINAL MeeTING
APPLIeD ReSeARCH
eDUCATIONAL SeSSIONS
PReLIMINARY ReSeARCH
1
6
3
4
2
5
KICK-Off MeeTING
InDUStrIAL DIStrIBUtIon ProgrAM204FermierHall,3367TAMU
College Station, TX 77843-3367 Ph 979-845-4984 fX 979-845-4980
weB id.tamu.edu
A DVA N C I N G T H E S C I E N C E O F D I S T R I B U T I O N