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Make Your

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BLOEMFONTEIN CAPE TOWN DURBAN EAST LONDON GABORONE GEORGE HOEDSPRUIT JOHANNESBURG KIMBERLEY LUBUMBASHI LUSAKA MAPUTO NELSPRUIT

PORT ELIZABETH PIETERMARITZBURG RICHARDSBAY WALVIS BAY HARARE

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This Month's Best Reads A P R I L 2 0 1 4

Events: 12 North | 14 South | 16 In Between Bits & Pieces: 18 Travel Tips & Gorgeous Goodies Bites: 22 Restaurants

& Taste Experiences Travel: 30 Walking with Wild Cheetah | 38 Pietermaritzburg’s Old Prison | 67 The Wild Heart of Africa | 76 A Warm Winter Experience | 80 Footfalls in the Forrest Feature: 52 Orchestral Manoeuvres in the Mother City |

110 Reasons to Run the Comrades Marathon | 117 The Tourism Indaba

Motoring: 90 Pajero Sport vs Nissan Pathfinder | 99 The Best of Both Worlds

– Renault Sandero Gadgets: 122 Must Haves for Technophiles

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117

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24A P R I L 2 0 1 4

Special Feature: 24 Workers Unite – The Evolution of South

Africa’s Trade Unions Features: 35 The Workers’ Rights Movement

| 48 Empire Executive Apar tments and Hotel | 73 In Memor y of Jozi ’s

Migrant Workers

Business: 44 Paying It Forward | 85 Going from Good to Great

| 95 Increasing Your Passive Income Streams | 105 The Emotional

Drivers of Employee Engagement

Books: 124 New releases and Must Reads

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S A E x P R E S S

1 0 CEO Letter1 2 9 SA Express Fleet1 3 0 We Fly For You: Our Visions & Values1 3 1 Safety and Route Map1 3 2 Flight Schedule1 3 5 Passenger Letters

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@FIRST

April was a significant month for both SA Express and South Africa as they celebrated 20 years of success, on 24th and 27th April respectively. The significance of this 20 year milestone will be realised on 7th May as all eligible South Africans cast their votes in the upcoming elections.

By participating in this year’s elections, we are celebrating and consolidating two decades of democracy. As South Africans, we are saying that we are taking ownership of our future by exercising our right to elect our country’s leaders. The voting decision is not only important on a personal level, but also contributes towards long term economic growth, as well as political stability for our country, the rest of Africa and the world at large. So let us go out in our numbers in support of a sustainable future for our country, as well as to pay homage to all the struggle stalwarts that paved the way for us to have the privilege to vote.

South Africa will also be observing International Workers' Day on 1st May. This day commemorates the struggles workers underwent to attain fair employment standards in the workplace. Through our progressive democracy, the Labour Relations Act (Act 66 of 1995) was introduced. This Act has become an indispensable document that has guided employers and employees in promoting economic development, social justice, and labour peace. It is a valuable document that all South Africans should be

conversant in, in order to bolster healthy working relationships.

However, as a country, we are still faced with high unemployment figures, with the youth being the most affected. All state owned companies have a developmental responsibility, as part of South Africa’s business community, to play a significant role in supporting the New Growth Plan and the National Development Plan. As part of our developmental objectives to address the critical skills gap in the aviation sector, we have remained vigilant in recruiting learners, graduates, artisan trainees, and cadet pilots. More is still expected from us in order to reasonably improve the landscape of unemployment in South Africa. We value and treasure our democracy. Many of us may not have achieved our own small successes were it not for the miracle of this new dispensation.

I wish all South Africans a peaceful and fair election, and may it be a testament to our blooming democracy.

Regards

Inati

Inati NtshangaCEO

Embracing the Fruits of Democracy

SA EXPRESSDivisional Manager:

Communications and PR

Keitumetse MasikeTel: +27 11 978 2540

kmasike@flyexpress.aero

Customer Care Department

Tel: 0861 729 227

customercare@flyexpress.aero

Twitter: @flySAexpress

Facebook: SA Express Airways

INDWEIndwe is published by TjT Media (Pty) Ltd

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gertjie Meintjes +082 757 2622

gertjie@tcbmedia.co.za

DIScLAIMER: All material is strictly copyrighted.

All rights are reserved. Reproduction in whole or

part is prohibited without prior permission from the

publisher. Opinions expressed in Indwe Magazine are

not necessarily those of SA Express.

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5 T H & 6 T H J U N E

Raise a GlassFine Brandy Fusion, sandton Convention Centre, JohannesBurgFine Brandy Fusion presents 50 of the best South African

brandies from the finest distillers in the country, and is part

entertainment, part education. Master classes will take place

every hour with the chance to meet world acclaimed brandy

masters and taste brandies of up to 30 years old. Visitors can

also look forward to exquisite food and artisanal chocolate

and brandy pairings. Tickets are priced at R195 per person,

and include 15 beverage coupons, two coffee coupons, and a

400 ml crystal brandy balloon glass. Tickets are available from

Computicket. //www. sabrandy.co.za/fusion

1 0 T H & 1 1 T H M A Y

Sculptural Sophisticationthe Winter sCulpture Fair, nirox sCulpture park, gautengThe Winter Sculpture Fair is set to showcase some of South Africa’s

best contemporary sculpture, combined with fine food and wine.

Taking place at the Nirox Sculpture Park, situated in a private nature

reserve in the Cradle of Humankind in Gauteng, visitors can meander

through the beautifully landscaped park while taking in the acclaimed

sculptures that make up the exhibition. The Winter Sculpture Fair will

also play host to 30 exhibitors who will offer exquisite food and

wine produced by Franschhoek’s top chefs and winemakers, as

well as a range of quality goods, including cheeses and chocolates.

Tickets cost R100, and are available through www.webtickets.co.za.

// www.wintersculpturefair.co.za

U N T I L 2 2 N D J U N E

A Return to Renaissance ThinkingDa Vinci – The Genius, the amazing plaCe, Woodmead, JohannesBurgThe world of Leonardo da Vinci is coming to Gauteng audiences

in a thought-provoking exhibition showcasing the Renaissance

giant’s breadth of talent and wisdom. This internationally acclaimed

exhibition demonstrates the full scope of Leonardo’s remarkable

achievements as an artist, inventor, engineer, anatomist, sculptor,

architect, musician, mathematician, and all-round Renaissance

thinker. A prominent replica of Leonardo’s most cherished creation,

The Mona Lisa, will feature prominently in the exhibition, and visitors

will have the opportunity to explore over 200 pieces, including 75

life-size machine inventions built using materials from Leonardo’s era, interactive touch screens featuring facsimiles of his remarkable

codices (handwritten manuscripts), and replicas of his most notable Renaissance artworks. Tickets are available online from Webtickets.

//www.davinciexhibition.co.za

events | north

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1 0 T H M A Y

In Celebration of the Harvestnuy valley Feast, nuy valley The Nuy Valley, a celebrated wine and olive region located

halfway between Worcester and Robertson, will be celebrating

its sixth annual harvest festival this year. Festivities will be

hosted at the four Nuy Valley estates: Leipzig Country House,

Nuy Winery, Willow Creek Olive Estate, and Conradie Family

Vineyards. The Nuy Valley Feast promises a laid-back country

weekend, kicking off with a performance by Jak de Priester on

the evening of 9th May. This will be followed by a wide variety

of fun activities, including award winning local wine and olive

tastings, exotic cuisine, farm markets, fun walks along vineyard

trails, and old school tractor and wagon rides. Camping

facilities are also available. Tickets can be purchased from any

of the four estates. //www.nuyvalleyfeast.co.za

1 6 T H – 1 8 T H M A Y

A Musical Interludeshow BoaT, artsCape opera house, Cape toWn Presented by Cape Town Opera, Show Boat is a musical of the

old American South, rich with nostalgia, humour, and well-loved

melodies such as “Ol’ Man River” and “Can’t Help Lovin’ Dat

Man”. Show Boat is directed by award winning director Janice

Honeyman, along with a highly talented creative team. The

show deals with the haves and have-nots, the arrogance of the

advantaged, and their ignorance of poverty. The musical also deals

with racial discrimination and the historic fact that while change

improves the lives of some, it usually passes by those who need

it most. It features an all-South African cast accompanied by the

30 piece Cape Town Philharmonic Orchestra. Tickets are available

from Computicket. // www.ctoshowboat.com

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Organic EatingBiodynamiC lunCheon, avondale Wine estate, paarlAvondale’s first Biodynamic Luncheon will focus on biodynamic

farming practices served directly from the farm onto your plate.

Join renowned chef Rudi Liebenberg from the Mount Nelson

Hotel, together with farmer Angus McIntosh, for a memorable

organic feast. The Biodynamic Luncheon includes a three

course lunch, tips on biodynamic products, and an interesting

talk by Johnathan Grieve and Angus McIntosh on biodynamic

practises and their uses. The luncheon costs R500 per person.

Bookings can be made by emailing wine@avondalewine.co.za.

//www.avondalewine.co.za

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1 9 T H – 3 1 S T M A Y

Tickle Your Taste Budsthe Week oF taste, south aFriCa and lesothoReal Food is at the heart of the Week of Taste, inspired by the French concept La Semaine du

Goût, initiated almost 20 years ago. For 13 days, five top French chefs will travel to South

Africa to work with top South African chefs on gastronomic experiences in eight cities in

South Africa and Lesotho. The programme is varied and offers worthwhile experiences for

foodies and people of all ages, with “taste lessons” organised in schools and universities,

“taste workshops” for self-learners, gastronomic dinners, tours of city markets, as well

as a culinary photo competition on social media. The Week of Taste will take place in

Pretoria, Cape Town, Durban, Bloemfontein, and Johannesburg from 19th to 25th May,

and in the Vaal Triangle, Maseru, Johannesburg, and Port Elizabeth from 26th to 31st May.

//www.weekoftastesa.co.za

1 1 T H M A Y

For the Mumsmango groove, durBan BotaniC gardensThis Mother’s Day, music lovers can join Mango Groove at the Old Mutual Music at

the Lake concert to honour mothers and their influence in society, while enjoying

the band’s unique flavour and blend of native South African sounds, such as marabi

and kwela, fused with contemporary and pop influences. The Old Mutual Music at

the Lake concert series has featured a host of world class acts, including Johnny

Clegg and four time Grammy Award winners, Ladysmith Black Mambazo, as well

as Mango Groove. The event is also aimed at promoting the appreciation of our

plants and green heritage. Tickets are available online from www.webtickets.co.za.

//www.durbanbotanicgardens.org.za

1 8 T H M A Y

Who Will Be the Top Dog?umngeni spCa/hill’s toWnship dog shoW, hoWiCk, kzn The largest turnout ever is expected at South Africa’s oldest township dog

show, the 11th uMngeni SPCA/Hill’s Township Dog Show. This event will be held

at Howick West Soccer Stadium in KwaZulu-Natal in May. Hundreds of dogs

will compete for the top honours. Pedigree is irrelevant, what counts is health,

behaviour and the special bond between pet and owner. All breeds, shapes and

sizes can enter, but entry is exclusively for dogs that come from local, resource-

poor communities. Entrance is R5 per dog. There is no cost for spectators,

although donations to the SPCA are welcome. //www.umngenispca.org.za

Down the vineyard PathVisitors to Lanzerac Wine Estate can look forward to a new offering with

the introduction of vineyard tours, offering the ultimate wine experience

from start to finish. Situated in the heart of the Jonkershoek Valley in

Stellenbosch, Lanzerac currently has 46 hectares of land under vineyards,

comprising 60 % red wine grapes and 40 % white wine grapes. The farm also

boasts several fauna and flora species, including porcupine, duiker, guinea

fowl, baboon, caracal, and the odd otter. Falcons, eagles and several other

bird species regularly circle above the cliffs of Botmanskop, while Egyptian

geese and African Coots have made the resident dams their home. Tours

take place every Monday and Friday at 10h30 and 14h30 and cost R70

per person, including a wine tasting. Bookings can be made by emailing

winesales@lanzerac.co.za.

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A Mother’s Day TreatMake this Mother’s Day a glamorous

affair and treat your mom with a

dazzling special edition La Valleé

Rosé gift pack from The House of

JC Le Roux. This palate friendly

Méthode Cap Classique, ensconced

in a beautifully designed gift pack

specially for Mother’s Day, is crafted

according to the time-honoured

French method in true champagne

style. With its beautiful salmon

blush, this elegant off-dry Cap

Classique is a perfect fit for

any stylish occasion and

boasts light, yeasty tones

and powerful fruit flavours.

The alluring JC Le Roux

La Vallée Rosé gift pack

is available exclusively at

selected Pick n Pay stores

during the month of May or

while stocks last. A limited

number are also available

at The House of JC Le

Roux in Stellenbosch at the

cellar door price of R85.

//www.jcleroux.co.za

A Traditional Time outSituated in the private Isibindi Eco-Reserve, Isbindi

Zulu Lodge offers luxurious accommodation and

a hospitality experience that celebrates the Zulu

nation. The destination’s vibrancy is felt through

experiences such as its Zulu Boma Dinners which

acquaint guests with traditional Zulu singing, dancing

and cuisine. The beauty of this part of KwaZulu-Natal

can be seen on game drives and walks, as well as on

panoramic day tours to waterfalls, gorges, and rock

painting sites. The area’s history is retold on trips to

the Anglo-Zulu battlefields where deeper insight into

the area is gained. Topping off the whole experience,

guests have exceptional cuisine to look forward to

thanks to its reputation for unique South African

presentation. //www.isibindiafrica.co.za

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@PLAY Bits & Pieces

Light Me UpWant to add a touch of fun glamour to your house?

Then visit Robert-thomson.com for Hollywood Style

Letter Lights. Currently a big global trend, they are

fun and stylish, with a hint of quirkiness. Available

with an old style Hollywood look made of mild steel

with exposed bulbs, you can choose from raw steel or

lacquer sprayed in any glossy colour of your choice.

Hang them on the wall or let them stand on the floor.

Either way, they’ll add a splash of interest to your home.

Walking in the Footsteps of greatnessSouth African Tourism has recently launched a “Madiba

Inspired Tourist Attractions” travel map that encourages

tourists from around the world to come to South Africa

to walk in former President Nelson Mandela’s footsteps.

Developed by South African Tourism in partnership with

the Nelson Mandela Centre of Memory, the map highlights

tourist sites, as well as general places of interest in the four

main provinces (the Eastern Cape, Gauteng, KwaZulu-

Natal and the Western Cape) that defined Mandela’s life.

The Madiba Inspired Tourist Attractions map includes

well-known attractions such as UNESCO World Heritage

Site, Robben Island, where Mandela was imprisoned,

and Mandela’s house on Vilakazi Street in Soweto. It also

features some of the lesser known attractions, such as the Kliptown Open-Air Museum, also in Soweto, which marks the spot where the Freedom

Charter was adopted by the Congress of the People. The map is available online from //www.southafrica.net.com

A Sound InvestmentProudly South African and trusted jewellers for three generations, Browns the

Diamond Store have recently announced a South African first: a five year buy-

back guarantee. This means that should you wish to sell your diamond jewellery

after five years, Browns will buy it back from you for at least the price

you paid for it. Through their exclusive Diamond Investment Programme

they are committed to safeguarding your investment. Jewellery

which qualifies for this programme is engraved with a unique identity

number, receives a lifetime authenticity certificate, may

be exchanged for a larger, more valuable piece (thereby

allowing you to “grow” your diamond), and receives a five

year buy-back guarantee. As a result, Browns jewellery is

an investment that will continue to reward you for a lifetime.

//www.brownsjewellers.com

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hearty FareFrom May until the end of October, Waterkloof Estate outside Somerset West will

sizzle with cosy gatherings next to the crackling fire in its wine tasting lounge,

where visitors can warm up to hearty taste sensations and elegant wines. A grand

open fireplace surrounded by plush seating sets the scene for relaxed wine tastings

enjoyed with a tantalising Winter Platter. Available at R130 per person, this delicious

platter features all kinds of scrumptious morsels, such as homemade meat terrine,

the estate’s own organic olives, sourdough bread, and a trio of cheeses, including

Waterkloof’s naturally matured Healey’s Cheddar. Cocooned in a contemporary glass

and concrete sphere, Waterkloof’s tasting room is situated in a glass house on the

slope of the Schapenberg, with breathtaking views of the farm and False Bay. The

Waterkloof Winter Platter is on offer at the tasting lounge from 10h00 till 17h00 daily.

//www.waterkloofwines.co.za

yummies For mummiesEvery mother is an original, just like the African original, Amarula Cream. Show your mother just how unique and appreciated she is this Mother’s

Day by treating her to a delicious Amarula-infused coffee.

Amarula coffee Surprise

Ingredients

4 cups strong filter coffee

50 ml whipped cream

60 ml Amarula Cream

8 marshmallows

20 ml brown sugar

20 ml hot chocolate or cocoa powder

Method

Pour the coffee into cups or mugs. Add the Amarula Cream, followed by the

whipped cream, brown sugar, and marshmallows. Sprinkle with hot chocolate or

cocoa powder.

a triBute to purityevian Natural Mineral Water continues

its celebration of youth and purity

with the release of the latest

addition to its limited edition bottle

collection by iconic Lebanese

fashion designer, Elie Saab. The

iconic bottle is decorated with a

signature Elie Saab lace pattern

that recalls the feminine and

elegant designs featured so

prominently in the brand’s

collections. The delicate

white lace has been applied

with architectural accuracy,

bringing added refinement

to the clean lines of the

bottle’s silhouette. The evian

limited edition bottle by Elie

Saab is available at selected

retail outlets for R64.00 a

bottle, while stocks last.

//www.evian.com

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“South Africa was initially colonised for profit; but the pursuit of these profits was done in an inhuman and exploitative manner, leading to racism that grew to become a problem on its own,” Bantu Biko once wrote. You would struggle to find a better summation of what heralded the birth of the trade union movement in South Africa specifically, and the quest for a democratic country generally.

ThE EvOluTION Of SOuTh AfrICA’S TrAdE uNION MOvEMENTText: Mohlomi MaubaneImages © iStockphoto.com

The discovery of gold in Johannesburg and diamonds in Kimberley forever changed South Africa. The burgeoning industries required an expanded labour force, which lead to a massive migration of black workers from rural South Africa and surrounding countries, plus an influx of poor whites also in search of work. These people were recruited primarily to fulfil unskilled positions in the mines. The skilled workers and artisans were imported, and the British brought with them not only their skill sets but also their home grown tradition of trade unionism which, ironically, they used to protect their jobs from competitors, and to petition against the hiring of non-whites. Though still highly unregulated, the locals had their own bargaining means, but by 1881, the first trade union was established in South Africa with the formation of the Amalgamated Society of Carpenters and Joiners (ASCJ).

Naturally, the relationship between the employers and the workers was a hostile one, primarily due to its exploitative slant. 1907 saw the country’s first big strike when white mineworkers in the Transvaal protested against mine management’s failure to consider

their grievances seriously. Soon after that, railway workers in Natal also downed their tools to voice their complaints. This prompted the government to introduce the Transvaal disputes Prevention Act. The legislation, however, did not insist that employers create better working conditions, so workers continued to be ill-treated. This was a recipe for hostility, and both sides duly obliged.

In 1913, the management of the Kleinfontein mine in Benoni dismissed two mechanics, forcing the remaining workers to work longer shifts. Workers in other mines joined their brothers in arms, and with an estimated 20,000 workers on strike, greater solidarity between workers was noted for the first time. By 1917, the first black trade union, the Industrial Workers of Africa, was formed, and the Industrial and Commercial Workers’ union (ICu) was established the following year. The latter grew to a membership of more than 100,000 by 1927, making it the largest trade union on the continent.

unions primarily exist to bargain with employers on behalf of workers, but in South Africa, even from their infancy, trade unions

Workers Unite

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had a racial slant to them. The rand rebellion of 1922 was caused by a white mineworkers’ union confronting the Chamber of Mines about their intention to open certain semi-skilled work to black miners. As much as the state managed to forcefully squash the strike, it was nevertheless a watershed moment, because it forced the state to view industrial relations in a different light. The Industrial Conciliation Act was enacted, which provided a framework and system for settling labour disputes, regulating

strikes, and for collective bargaining. All of these events took place in the union, and as can be expected, the advent of apartheid in 1948 only served to regress those few rights black workers had already won.

The banning of political parties in 1961 and the resultant exiling of many of their members robbed black trade unions of skilled leadership. As a result, they became moribund and ineffective. however, a major shift came in 1985 when COSATu was formed.

At its launch, founding chairperson of the organisation, Cyril ramaphosa, declared: “The struggle for liberation cannot be separated from the struggle of workers and the political nature of industrial issues.” COSATu was indicative of the black militant unions of the time, and a highly politicised workplace in a country on the brink of civil war.

1990 marked the dawn of a new political era in South Africa as political parties were unbanned, political prisoners freed, and negotiations began for a democratic country where everyone was treated equally in all spheres of life. The importance of labour was marked by the ANC, SACP and COSATu merging to form the tripartite alliance, which placed trade unions at the forefront of the COdESA negotiations.

A measure of COSATu’s influence was the trade union’s lobbying for the reconstruction and development Programme (rdP) to be adopted by all tripartite partners. The aim of this programme was to redress imbalances across all spheres, and it became the main campaign manifesto for the ANC leading up to the 1994 general elections. The rdP also ensured that labour be involved in all policy formulations and implementations under the new dispensation.

The adoption of the new Constitution also ensured that the rights of trade unions were protected. Our new constitution imposes that workers “have a right to form and join trade unions, and that trade unions have the right to determine their own administration, programmes and activities, to organise and form and join a federation, ensuring there is a proper foundation for collective bargaining with the employer”.

The role of trade unions in the creation of a democratic Government is without dispute. In the new dispensation, labour finds itself at the epicentre of the country’s administration, which is a far cry from their embryonic stages when they were at the mercy of employers. It is a role that requires their best resources, because trade unions, created primarily to protect workers’ rights, now find themselves also having to spearhead job creation.

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Spotted!

After a long absence, cheetah are once again roaming their old stomping ground on the plains of the Camdeboo in the Karoo. It is an evocative sight, made unforgettable by walking with them at ground level.

Walking With Wild CheetahTExT & IMAGES © KERI HARVEY

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The rolling plains of the Camdeboo once teemed with herds of wildlife so vast you couldn’t count them. These included wildebeest, buffalo, springbok and zebra. Cheetah were also abundant. large scale hunting decimated the herds and the cheetah were targeted by sheep and goat farmers who feared stock losses. fast forward 125 years, and the cheetah are back on their home ranges in the Karoo.

Samara Private Game reserve led the way by introducing cheetah to their expansive 28,000 hectare property. A particularly successful cheetah, Sibella, was the first cheetah to return to the Karoo. She is also solely responsible for producing about 2% of the entire cheetah population of South Africa. Sibella is radio collared and we recently spent time tracking her.

ranger Shakemore “Shakes” Manzinde leads the search, and slips in behind the wheel of a land Cruiser, placing the delicate telemetry equipment behind his seat. It is late morning as we head out in the direction Sibella was last seen yesterday. Shakes is looking for tracks and using telemetry to increase our chances of finding the lithe cat.

Every half an hour or so, Shakes stops the vehicle and holds up his telemetry aerial while listening on the receiver. There is nothing but crackle and static, which means Sibella is out of range and the signal from her collar is not being received. “There is no sign of her here,” says Shakes with pursed lips, “so let’s head to the river where there are trees and shade. It’s hot and she may be resting there.”

A few hours have already passed as we drive on across the vast plains, stopping en route to

view the great variety of wildlife that lives on Samara. Only animals endemic to the area have been reintroduced, including mountain zebra that live in the high mountains encircling the plains. Kudu, blesbok, gemsbok, steenbok and giraffe are all there, but today our focus is on cheetah and finding Sibella.

“We know for sure she is on the reserve,” smiles Shakes, “but just where, is the question.” he stops again and jumps onto the vehicle’s bonnet to get extra height for his telemetry. The radio receiver is pressed to his ear, but he is still only hearing static. “Nothing,” he says, “but we’re not giving up yet.” Then he adds: “I think I am just going to follow my gut now.”

The reality is that even if we pick up Sibella’s signal, she may be in an inaccessible area. finding her is one thing, being able to see her is another. We’re optimistic, though, and the day is heating up, which counts in our favour as Sibella may rest in the heat of the day and not move around much.

Shakes is now driving close to the Milk river that runs through Samara. “I feel in my bones she is close by,” he says. A few hundred metres on, there is the faint beep of a signal. Then the radio receiver goes crazy with beeps.

“She’s close and probably watching us,” says Shakes, stopping the vehicle. “let’s go on foot. She’s somewhere in these trees for sure. follow me closely and walk quietly,” he instructs. “No sudden movements, please.” I mirror Shakes’ footsteps. “We have to find her by sight now,” he whispers, “and her camouflage is excellent.”

Shakes spots Sibella when there are just 10 metres between us. her dappled coat completely

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camouflages her in the shade of an Acacia tree. Sibella watches us intently, and as we move back so as not to encroach, she shifts her gaze and ignores us. It’s a completely different experience being at ground level with a cheetah. Your senses are sharper and there is a sense of connection with the animal not felt when atop a game viewing vehicle.

Suddenly Sibella is on her feet and we follow behind at a safe distance. She’s walking slowly because it’s so hot, so we are pleased we can keep up with her. following the river bank, we walk in silent wonder. Every so often Sibella stops, looks around, sniffs the air and continues. She’s conserving energy to hunt, as she’s hungry and ready for dinner. We walk a while behind her, and then fall back to let her hunt in peace. In an instant she disappears into the cover of trees.

It took nearly three hours to find her, but the minutes spent on the ground watching and walking with Sibella symbolise a new era of conservation in the Karoo. Cheetah are back where they belong, living in peace on the plains of the Camdeboo. Just as the land has been returned to the wild, so, too, have these magnificent cats.

Visit www.samara.co.za for more information.

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S A E x P R E S S C O N N E C T S Y O U T O P O R T E L I Z A B E T H . S E E F L I G H T S C H E D U L E F O R M O R E I N F O R M AT I O N .

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South Africa has so many public holidays that sometimes their meaning is lost and we treat them as just another day off work. But Workers’ Day on 1st May is when those of us who have jobs should be thankful for the laws that protect our rights as employees. Yet the history of workers’ rights is long and bloody – and nowhere near complete.

Fight for Your RightsTExT: LESLEY STONESIMAGES © 123 RF

the Workers’ rights MoveMent

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South Africa has only been commemorating Workers’ day since our first democratic elections in 1994, joining about 80 countries around the world in highlighting the need for fair labour practices. Its history dates back to Chicago in 1886, when police tried to disperse more than a million striking workers who were demonstrating to demand a shorter working day of eight hours. When a bomb was thrown at the police, they retaliated by firing live ammunition.

South Africa has long been good at exploiting workers, with Apartheid thriving on cheap labour and quashing workers’ rights under the migrant labour system, the pass system, job reservation and poverty-level pay. Trade unions became an important source of resistance to Apartheid by organising mass strikes against such laws.

Since 1994, Parliament has passed new labour laws and introduced a Constitution that protects workers by specifying that everyone has the right to fair labour practices, the right to join a union, the right to strike, and the right to engage in collective bargaining. Our laws limit the hours that may be worked in a week, regulate meal breaks and rest periods, and regulate annual leave, sick leave, and maternity leave, as well as prohibit unfair dismissal.

Throughout history and around the world the working class has been a powerful force for change, often in retaliation for changes being forced upon it.

England’s turbulent Industrial revolution began in the late 1700s, when small-scale manufacturing using hand tools was overturned by the introduction of purpose-built machinery which allowed for mass production. The iron, textile, farming, and transportation industries benefitted enormously from developments which included the steam engine. Suddenly goods could be produced more quickly in factories and then transported across the country. But it left many people unemployed

and created grim working and living conditions for many more.

As an example, the weaving that used to take place in individual farming cottages – creating the term cottage industry – was killed off by factories using power looms.

Industrialisation raised the standard of living for the middle and upper classes who could buy these factory-produced items. But the factory workers received low pay and often faced dangerous conditions. By the 1860s about a fifth of Britain’s textile workers were under 15, with children forced into hazardous tasks like cleaning the machinery. As craftsmen were replaced by machines, people migrated to find jobs, and urban living conditions became overcrowded and unsanitary.

The backlash came in the form of trade unions, which originated in Britain in the 18th century when the lack of skill needed for most jobs made individual workers very expendable. The unions began to bargain with the bosses to negotiate higher pay and better working conditions.

In 1799 Britain passed a law banning trade unions and collective bargaining, but the workers were defiant. In 1818 the first union to represent several different sectors was formed,

cunningly calling itself the Philanthropic Society to hide its real purpose. Sympathy for the plight of workers saw the ban repealed in 1824.

Now the world is so technology driven that it’s hard to imagine life before machines. Yet in many respects, working conditions in South Africa still face much upheaval. This is no longer the industrial age, it is the knowledge age, and workers need new skills to survive. Computers and intelligent machines are eliminating jobs in many sectors, just as steam-powered machines did centuries ago.

South Africa is a long way off seeing a computer-driven industrial revolution, but in time it will be unthinkable that men ever descended 2 km underground to mine for diamonds. In Australia, miners are being consigned to history as machines take their place. That eliminates the dangers and diseases facing miners, but it also eliminates their jobs.

Companies in developed nations are introducing robotic technology to replace men in various economic sectors, arguing that labour costs make manual processes too expensive to be competitive.

locally, AngloGold has developed drilling machines that can extract gold-bearing ore from a reef and replace it with cement to stabilise the shaft. The machines can operate 24 hours a day, don’t need salaries, and never go on strike.

This gradual shift to automation will increase South Africa’s already dire unemployment level. To counteract that, workers need to learn new skills relevant to the knowledge economy.

Increased automation should make South Africa more competitive, as we currently rank quite badly in terms of productivity. Without that shift we will remain uncompetitive, and people will lose their jobs anyway if products can be bought more cheaply abroad.

Yet trade unions will object if automation negatively affects their members, pitching the bosses and the workers on opposing sides. Which means that the industrial revolution is still far from over.

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Hard Labour Pietermaritzburg is the sports capital of KwaZulu-Natal, synonymous with the Midmar Mile, the Comrades and the Dusi Canoe marathons. The city also boasts beautiful botanical gardens, excellent museums and art galleries, and some spectacular Victorian architecture. On the darker side, however, it is also home to a historic prison. Behind its forbidding walls there is now a national monument and a museum documenting some of South Africa’s diverse history.

TExT & IMAGES © PETA LEE

pietermaritzBurg’s old prison

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Before the “Old Prison” closed down in 1989 due to overcrowding and its run-down state, inmates were a mix of criminals and the politically defiant. In later years, it housed a number of anti-Apartheid freedom fighters.

The building deteriorated even further after closure, until it was handed over to Project Gateway, a church outreach organisation dedicated to uplifting and empowering the local community. Now, the laughter of 500 children echoes from the Gateway Christian School within the prison walls. Classrooms are in the old hospital ward, and the courtyard, where the prisoners were forced to sit in lines and eat in the open air, has become their playground.

Gateway also provides a night shelter for the homeless, offers sewing and literacy programmes, and has opened a design school. The building has been turned into a museum, and is slowly being renovated as funding allows: old cells are now offices, training rooms, workshops, and emergency accommodation.

Where prisoners once toiled making shoes

and garden implements and mending clothes, woodwork and metalwork are now taught. The gallows, solitary confinement and death row cells are no more. Instead, the two-storey former cell block, unusually built from a redbrick and sandstone combination, houses Gateway’s reception and administration offices. Massive walls surround the buildings, and where children run to freedom when school’s out, there is a sentry tower peering over the treetops.

The institution is steeped in history. It was commissioned in 1862, and is possibly one of the oldest buildings in Pietermaritzburg. The original cellblock – which was the first phase of the prison and replaced the voortrekker Prison in Market Square – is a national monument. It once housed both male and female prisoners, as well as death row cells. The gallows were attached to the outside of the window over the front door, where the metal bracket can still be seen.

The prison was designed to accommodate

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1,800 prisoners, but as is the case today in all of South Africa’s detention centres, overcrowding was rife. up to 11 prisoners would be crammed into the gloomy two-man cells. Some still bear age-old graffiti, the outpourings of desperation and misery faintly etched upon the grimy walls.

The solitary confinement wing is where strong metal doors and tiny barred windows once incarcerated high-risk prisoners, including Nelson Mandela after his arrest in howick. The solitary confinement cell is horrific – one can only imagine the angst of prisoners.

The prison has witnessed more than 150 years of history, including the colonial era, Apartheid, the liberation struggle, and democracy’s dawn. Prominent “guests” here included Alan Paton and harry Gwala, as well as prisoners from the Inniskilling fusiliers’ mutiny at fort Napier, back in 1887.

A section of a cell block has been turned into an interactive museum dedicated to Kasturba Gandhi, the wife of Mohandas Mahatma Gandhi. She was involved in the struggle to improve working conditions in South Africa, and was detained here in 1913 after crossing the border from Natal into the Transvaal without a permit. And, of course, it was at Pietermaritzburg station where her husband was forcibly removed from a first Class carriage. This was the start of his politicisation and his Passive resistance campaign. he, too, was imprisoned here.

King dinuzulu, King Cetshwayo’s son, was twice locked up in the prison: once in 1888, before his exile to St helena, and again in 1907 for his involvement in the Bambatha rebellion. Peter Brown, South African liberal and friend of Alan Paton, was here for three months after the Sharpeville shootings, sharing a cell with derek Marsh, who wrote his book The Recurring

Miracle while behind bars during the 1960 state of emergency. harry Gwala, politician and teacher, was here too, arrested in 1964 for recruiting for uMkhonto weSizwe, and yet again in 1975 when he was sentenced to life imprisonment.

“from darkness into light” is Project Gateway’s slogan, and indeed, it must have been the reverse for those unfortunate enough to be behind bars in the Old Prison.

Conditions were harsh and daily schedules were punishing. Wake-up call was at 04h00, breakfast at 06h00, and then a mere 10 minutes for exercise and washing before the prisoners were either returned to their cells or put to hard labour. This entailed working in the gardens, breaking rocks off-site at the quarry, or helping to build a new prison. Another 10 minutes were allowed for washing before supper at 18h00, and then lights out.

The prison menu was indicative of the times: white prisoners were blessed with coffee, porridge and milk for breakfast, while blacks ate mealie meal and black coffee, with samp and beans for supper. Whites were given bread and potatoes.

Where the prisoners were once herded into the quadrangle – ironically, right in front of the chapel – and forced to squat between white lines for their frugal meals, children now run and play. They seem oblivious to their surroundings – isolation blocks, torture chambers and gallows don’t (or shouldn’t) exist in a child’s vernacular.

In time, with the help of Project Gateway, the misery that once permeated this prison’s walls might fade, just like its graffiti.

Prison tours can be arranged through the Project Gateway Tourism Initiative and cost R20 for adults and R10 for children. Contact +27 33 845 0400 or visit www.projectgateway.co.za for more information.

S A E x P R E S S C O N N E C T S J O H A N N E S B U R G T O P I E T E R M A R I T Z B U R G . S E E F L I G H T S C H E D U L E F O R M O R E I N F O R M AT I O N .

Previous Page Left: These massive gates were built to ensure that the prison had no escapees. Pictured is Project Gateway/Old Prison security guard Philani CebekhuluPrevious Page Top Right: A picture of the Old Prison while it was in operationPrevious Page Bottom Right: This dark and dingy block was reserved for recalcitrant and high risk prisoners as well as for solitary confinement. Nelson Mandela was incarcerated here after his arrest in howickThis Page Left: This tiny cell once housed MadibaThis Page Right: A section of the prison is now dedicated to a museum about Mahatma Gandhi’s wife Kasturba Gandhi

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CHAMPAGNE SPORTS

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The Browns Learnership Academy (BLA) offers newly qualified jewellers the opportunity to learn real world employment skills and to hone their craft in a supportive environment.

Paying It ForwardTExT & IMAGES © BROWNS THE DIAMOND STORE

the BroWns learnership aCadeMy

Larry and Gavin Brown, co-owners of Browns The diamond Store, are no strangers to what a solid foundation can achieve. They have, after all, succeeded in taking their grandfather’s legacy as one of South Africa’s finest diamond jewellery craftsmen to new and exciting heights. This has resulted in Browns becoming the country’s diamond jeweller of choice. Growing up, their grandfather, Jack friedman, nurtured and cultivated a love

and passion for jewellery design and excellent craftsmanship in his grandsons, while their natural talent and dedication ensured that they became the experienced jewellers they are today.

“Browns is synonymous with quality. Quality takes years of training, skill and, most of all, time. We ensure quality by investing time in our most valuable asset, our people. having a mentor who guides, and most importantly educates, is an invaluable gift, especially when finding your passion at a young age and entering the business world,”

says larry Brown.It was this principle that led the Browns

brothers to launch the Browns learnership Academy in 2012. They realised that there was an urgent need to bridge the gap between

the graduate and the employee, which was not being achieved through conventional educational systems. Every year, Browns would receive several applications from

jewellery designers and manufacturing graduates who had completed their

studies and were seeking employment opportunities. however, they

would have to be turned away due to insufficient levels of knowledge and training.

“The BlA programme is aimed at providing graduates

with the opportunity to gain invaluable workplace experience

and high level hands-on training. Most applicants come from institutions that

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offer a level 3 and 4 qualification, in accordance with the National Qualifications framework. But we were finding that new graduates needed more training to assimilate the techniques and skills required in jewellery factories such as ours, which use state of the art equipment, intricate designs and precious metals, all of which some graduates had never been exposed to before,” explains lawrence Mamabolo, Academy director at Browns.

Applicants are put through a series of interviews in which they are assessed on their attitude, aptitude, and knowledge of the industry, as well as their manufacturing experience. A passion for jewellery is essential, and the interviews and assessments are designed to provide an opportunity to better understand applicants’ skill levels, as well as their personality and background. After the screening process is complete, the best candidates are selected to join the learnership Academy.

The company runs two learnership Programmes per year. To date, the fourth intake of candidates are being trained. Between eight and ten learners are accepted into each programme. This allows the trainer to focus individually on each learner and to bring out the best in each student.

“The students not only receive on-the-job training with a basic stipend, but as their skills grow, they are also rewarded with excellent production incentive bonuses. They are trained in precious stone setting, waxing, casting, soldering and assembling, plating and polishing, laser engraving, and administrative functions,” says Mamabolo. “We expose all of

our learners to the entire spectrum of jewellery manufacture to give them the opportunity to find and focus on the area in which they are strongest, and in which they’d like to specialise. Each area of speciality has a quality controller who oversees each student’s work to ensure that they are keeping in line with our standard of quality.”

Although the Academy is open to students who don’t necessarily want to be employed by Browns, once students have completed the programme, the company strives to find positions for as many of the qualifying learners as possible. To date, the company has accepted 29 out of the 33 successful graduates into their full-time employment.

Graduate Musawenkoisi Mlangeni from rockville says that, apart from the skills he learnt, the biggest change his qualification will make to his life is the chance it has given him to provide for his family: “I can now take responsibility and take care of my family and child. I also now handle myself better in the face of challenges.” Atela Tamahana from Qhumbu in the Eastern Cape has some advice for the next group who enter the Academy: “do the basics right and apply them. Also be disciplined and respect everyone.”

“At the heart of it all is our interest in education, and our responsibility to create employment opportunities for South Africans. We are passionate about developing the next generation of South Africa’s jewellers. In a sense, The Academy offers us an opportunity to pay it forward,” concludes Mamabolo.

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Sandton’s bustling business hub is set for a major boost with the launch of Empire Executive Apartments and Hotel, which is set to revolutionise short, medium and long term accommodation for business travellers in Johannesburg.

empire exeCutive apartments and hotelEMPIRE ExECUTIVE APARTMENTS AND HOTEL

Best for Business

Located at 177 Empire Place, the 130-room Empire Executive Apartments and hotel have been developed by Executive Apartments and hotels (EAh) – regarded as one of the largest providers of fully serviced luxury apartments in the country. Situated next to Sandton City, it will deliver a broad range of serviced apartments, offering flexible accommodation options with an emphasis on spacious modern amenities and personal service at an affordable rate.

This “apart-hotel” concept – now a popular

global phenomenon – combines the best of both worlds: full hotel service with the option of self-catering apartments, with a host of facilities geared towards the requirements of both business and leisure travellers. This latest EAh development ticks all the boxes. Standard rooms and Executive rooms consist of a single bedroom with en suite bathroom, mini-bar and Juliet balcony. One, two and three bedroom apartments comprise comfortable, well-appointed bedrooms, coupled with en suite bathrooms with baths and

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showers, a fully equipped kitchen, dining area, lounge and balcony.

Empire’s full suite of amenities includes: 24 hour controlled security access; complementary secure parking; a cutting-edge, onsite conference centre capable of seating 250 delegates, along with three boardrooms (all equipped with world class technology and flooded with natural light); as well as a Business Centre and arrival lounge with change room facilities.

The double volume reception area is complemented by a skylight running the full length of the space. This allows in natural light which contrasts with the dark wall of the reception backdrop, and increases the sense of generosity in the space. Ceiling heights drop and rise playfully in the bar, onsite restaurant, and lounge areas, creating identifiable areas to eat, drink, and gather. A spa treatment room, outdoor swimming pool, and spacious fitness centre are also just the answer for busy professionals looking to relax and unwind after a long work day.

Empire Executive Apartments and hotel has been further strengthened through the appointment

of Garnet Basson as its new General Manager. having spent 18 years in the industry working for hotel groups such as Arabella South Africa, Grande roche hotel (relais & Chateaux) and Three Cities, to name a few, Basson brings a wealth of knowledge and expertise to the EAh group. he is expected to lead his efficient and passionate team to maintain the group’s 83 % occupancy level, as well as to deliver a world class service to all its short, medium and long term guests.

“I believe a hotel should operate with happy staff, as this directly results in happy and satisfied guests. Well trained staff and staff who are allowed to use their initiative deliver better service levels, as they are empowered to make decisions and think on their feet,” says Basson. “I believe the secret of a Sandton hotel is to do things better than your competitors. The sheer number of hotels in Sandton allows guests to choose a place of their preference based on what a hotel delivers, therefore it is a GM’s responsibility to ensure that the staff exceed expectations and that the hotel continues to adapt to guest requirements.”

For more information, visit www.eah.co.za.

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the Cape toWn philharmoniC orChestra

Orchestral Manoeuvres in the Mother City

This year, Cape Town becomes the first African city to have had an active symphony orchestra for 100 years.

TExT: KEITH BAINIMAGES © THE CAPE TOWN PHILHARMONIC ORCHESTRA

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It’s a balmy evening and hundreds of Capetonians have gathered in the heart of Greenmarket Square to see what all the fuss is about. A full-blown orchestra is a fairly uncommon sight in such a public arena, and so, when the conductor raises his arms and music starts spilling from the 50-plus musicians, the effect is as startling as it is miraculous.

despite the music’s familiarity, the rich, textured sound is so full and enchanting that it transports us immediately. You see it on the faces of the assembled crowd: They’re captivated. And in no small part, it’s because it’s live, and it’s real.

The Cape Town Philharmonic Orchestra (CPO) is probably Africa’s most active and versatile orchestra, performing an average of 130 times

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a year. This free street performance is part of the annual Infecting the City Arts festival, and a celebration of 100 years of symphony music in Cape Town. The orchestra’s CEO, louis heyneman, is proud of the achievement, as it’s tough sustaining a full professional orchestra. he says, though, that prevailing perceptions that symphonic music appeals only to an elite, niche group is one that needs to change. And, as this event proves, Cape Town’s orchestra knows how to thrill a crowd.

An hour of soul-stirring music unfolds as the orchestra works its way through a diverse programme, spanning the national anthem, show tunes, movie themes, spirited waltzes, and classics. By the end of the night, the assembled crowd is clapping along and some uninhibited souls are even dancing.

And yet, despite the obvious delight people take in the orchestra, heyneman says he has a tough job convincing people of the value of “serious” live music.

“In Mozart’s day, there wasn’t much else to do. In the heyday of what we now refer to as classical music, if you had 85 musicians on a stage, they were capable of producing the most exciting sound you could possibly hear. Nowadays there’s a lot of competition. Not just incredible music and sound effects, but fantastic images too.”

People argue that most young people today would rather attend a rock concert than spend an evening listening to music composed by “a bunch of dead white guys”. however, these days the CPO

goes way beyond Mozart, Bach, and Schubert. “We have a constantly changing repertoire exploring different music genres, and we do a lot of cross-over performances, too," he says, referring to the orchestra’s collaborations with jazz trumpeter hugh Masekela and songbirds Yvonne Chaka-Chaka and lira.

he also describes how the work of modern orchestras frequently goes unnoticed. “Close your eyes during Lord of the Rings, and listen,” he says. “That music drumming up the emotions is orchestral.” Without a large ensemble, it’s not possible to create that rich, emotionally charged soundtrack. “But most of the time we don’t even register the presence of an orchestra, because there’s virtually no education around classical music anymore.”

Exposure to music is essential, he says. “Once you’re exposed to classical music, a love affair unfolds. The younger you are, the better.” With this in mind, the CPO has been running a series of interactive concerts, “family Symphonic fun”, to expose children to music. “They are usually in awe with their first live exposure to the orchestra. They’re hooked pretty quickly.”

heyneman maintains that sustaining a vibrant orchestral scene is crucial to the international profile of a city like Cape Town. “We regularly record with local and international artists for well-known labels in Europe, and our orchestra is on par with the best orchestras of other world cities of our size. We were the first orchestra from Africa ever to tour the united States, and our international

footprint is not only good for the image of Cape Town, but also for the whole continent.”

The CPO’s busy schedule includes four at-home symphony seasons throughout the year, with well attended performances in the City hall, which heyneman describes as acoustically comparable with some of the finest venues in the world. Some 7,000 people turn up for the CPO’s biggest concert of the year, which happens at Kirstenbosch Gardens. Plus there are tours, recordings, and special private events, all of which are essential to helping make the orchestra economically viable. Still, says heyneman, sustaining a full professional orchestra is expensive and must inevitably rely on private funding. This year, not a cent came from the city itself.

The real rewards of what the CPO has been doing over the last decade, though, are yet to be felt. “About ten years ago we started an academy for young talent from previously disadvantaged communities. We are training young musicians in the townships, and our two youth orchestras are now turning Cape Town’s musical scene on its head. Once these young musicians are ready to join the professional ensemble, our region’s demography will be reflected in the orchestra.”

Of course, not every trained musician will end up playing for the Philharmonic, admits heyneman. “Some of these musicians might end up playing in a jazz or pop band, but their training will at the very least have made music an invaluable part of their lives. But who is to say the next Yehudi Menuhin can’t come from Khayelitsha?”

BAIA

Manœuvres orchestrales dans la Cité-Mère

Cette année, la ville du Cap devient la première ville africaine à avoir un orchestre philharmonique actif depuis cent ans.

l’orChestre philharMonique du CapTExTE : KEITH BAINIMAGES © L’ORCHESTRE PHILHARMONIqUE DU CAP

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C’est un soir doux et des centaines d’habitants du Cap se sont réunis au cœur de Greenmarket Square. Il n’est pas très fréquent de voir un grand orchestre dans un tel endroit public, et de ce fait, voir le chef d’orchestre lever les bras et entendre les premières notes de musique est un moment saisissant. le son riche et vibrant est si envoûtant que l’on est vite transporté vers un autre monde. la foule est captivée. Cela s’explique du fait que c’est du direct et que cela se passe sous nos yeux.

l’Orchestre Philharmonique du Cap (CPO) est probablement l’orchestre africain le plus actif et versatile qui soit et il se produit en moyenne 130 fois par an. Cette performance gratuite fait partie du festival annuel intitulé les Arts qui Infectent la ville (Infecting the City Arts festival) et se trouve être une célébration de 100 ans de musique symphonique au Cap. louis heyneman, le PdG de l’orchestre, est très fier de cet accomplissement. Cependant, il explique que la perception la plus répandue, qui est que la musique symphonique s’adresse principalement à une élite et à un groupe de niche, doit changer. Incontestablement cet évènement nous prouve que l’orchestre philharmonique du Cap sait ravir les foules.

une heure de musique émouvante de déploie alors que l’orchestre exécute un programme très divers allant de l’hymne national, de musique des spectacles et de films, de valses entrainantes et de

morceaux classiques. À la fin de la soirée la foule tape dans ses mains à l’unisson.

Malgré cela, et bien que le public soit très clairement enchanté par l’orchestre, heyneman dit qu’il n’est pas facile de convaincre les gens de l’importance des concerts de musique « sérieuse ».

Nombreux sont ceux qui pensent qu’aujourd’hui que la plupart des jeunes préfèrent aller à un concert de rock plutôt que de passer une soirée à écouter de la musique composée par « une bande de blancs morts il y a longtemps ».

de nos jours toutefois le CPO offre bien autre chose que Mozart, Bach et Schubert. « Notre répertoire change constamment et nous explorons sans cesse des genres de musique différents. Nous donnons aussi de nombreux concerts où les genres musicaux se croisent, se référant ainsi aux collaborations entre l’orchestre et le trompettiste de jazz hugh Masekela et des artistes telles Yvonne Chaka-Chaka et lira.

Il explique aussi que le travail d’un orchestre moderne passe souvent inaperçu. « fermez les yeux pendant Le Seigneur des Anneaux et écoutez, » dit-il. « la musique qui accompagne les émotions du film est orchestrale. » Sans l’accompagnement d’un large ensemble musical il n’est pas possible d’obtenir une bande originale aussi riche et aussi pleine d’émotion. « Mais la plupart du temps on ne remarque même pas la

présence d’un orchestre et ceci est dû au fait que l’on ne reçoive quasiment plus, plus de nos jours, d’éducation musicale classique. »

Il est essentiel d’être exposé à la musique, dit-il. « une fois que l’on a été exposé à la musique classique c’est le début d’une histoire d’amour. Plus on est jeune, mieux c’est. » C’est dans cette optique que le CPO organise des concerts interactifs qui s’intitulent « family Symphonic fun » (Symphonie pour s’amuser en famille) pour exposer les enfants à la musique. « les enfants sont en général ébahis lors de leur premier concert symphonique. »

Pour renforcer le profile international d’une ville comme le Cap, heyneman affirme qu’il est essentiel que l’orchestre maintienne une présence dynamique sur scène. « On enregistre régulièrement avec des artiste locaux et internationaux pour des labels européens bien connus, et notre orchestre est du même niveau que les meilleurs orchestres de villes de taille similaires dans d’autres pays du monde. Notre assise internationale n’est pas seulement bonne pour l’image du Cap mais aussi pour le continent africain entier. »

l’emploi du temps chargé du CPO inclut quatre saisons symphoniques au Cap pendant le courant de l’année avec des performances très suivies au City hall, que heyneman décrit comme ayant une acoustique comparable à celle

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des meilleures salles de concert du monde. Environ 7000 personnes viennent assister au plus grand concert de l’année qui se produit aux Jardins Botaniques de Kirstenbosch au Cap. viennent s’ajouter à cela les tournées, les enregistrements et les concerts privés qui sont indispensables à la survie économique de l’orchestre. heynemann dit que malgré tout, ils doivent inévitablement compter sur des fonds privés puisque faire fonctionner un orchestre professionnel coûte très cher et que celle année pas un sou n’est venu des coffres de la ville.

le résultat de ce qui a été entrepris par le CPO durant les dix dernières années n’est pas encore appréciable. « Il y a environ dix ans, nous avons créé une académie accueillant de jeunes talents venant de milieux défavorisés. Nous formons de jeunes musiciens venant des bidonvilles et nos deux orchestres de jeunes talents sont entrain de radicalement changer le paysage musical du Cap. Quand ces jeunes musiciens seront prêts à rejoindre l’ensemble professionnel, la démographie de la région sera reflétée par notre orchestre. »

Il est évident que tous les musiciens de ces orchestres ne finiront pas au Philharmonique, admet heyneman. « Certains d’entre eux finiront dans un groupe de jazz ou dans un groupe pop mais leur formation assure au moins que la musique fasse partie de leur vie de façon inhérente. Mais qui peut dire que le prochain Yehudi Menuhin ne sortira pas de Khayelitsha (grand bidonville du Cap) ? »

Visitez www.cpo.org.za pour une liste complète de nos représentations à venir.

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This chic hotel features nine storeys of stylish accommodation, including 137 rooms of which four are suites, 30 are twin deluxe, and 103 are king deluxe rooms. All rooms enjoy access to an en suite bathroom, air conditioning, electronic door locks, electronic safes, satellite Tv (dStv), tea and coffee making facilities, telephones with local and international direct dialling, as well as free Wifi connectivity.

The hotel’s ninth floor Steakhouse restaurant and Cloud 9 Bar offer expansive views over the city and serve breakfast, lunch, and dinner (buffet or à la carte, depending on the number of guests).

Nearby attractions include a number of restaurants, bars and shops, as well as a cinema, beauty salon, and golf course.

The hotel also offers guests and visitors two meeting rooms and three boardrooms that complement the conferencing facilities at the neighbouring Protea hotel lusaka. Two of the boardrooms and the meeting rooms can be combined for larger groups, thus providing the perfect environment for seminars, workshops, corporate functions, cocktail parties and product launches.

Other hotel facilities include a swimming pool, as well as free Wifi connectivity throughout the property. The hotel also provides secure open parking and can assist with transfers to and from the airport on request.

For more information, visit www.proteahotels.com.

Conveniently located in the Arcades Shopping and Entertainment lifestyle hub, opposite the Mulungushi Conference Centre, Protea Hotel Lusaka Tower offers a vibrant balance of corporate and leisure amenities.

TAKING BUSINESS & LEISURE TO NEW HEIGHTSprotea hotel lusaka toWer TExT & IMAGES © PROTEA HOTELS

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If one thinks of Africa’s great wildlife concentrations, what country usually comes to mind? Kenya, Tanzania … Botswana, perhaps? How often does the name Zambia crop up? Zambia is one of those places that most people pass over when planning a safari. Most associate this nation with the touristy town of Livingstone in the extreme south of the country, where visitors jostle for a glimpse of the Victoria Falls. The visit is usually brief, and guests fly in and out of Livingstone without seeing much else of the country. And yet the vast, largely untrammelled swathe of the country to the north probably has the highest concentration and best variety of wildlife on the continent, if not the world.

the wild heart of africaZaMBiaTExT: ADAM CRUISEIMAGES © 123RF

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The capital, lusaka, lies in the centre of the country. It makes the perfect launch pad from which to explore this African Shangri-la. from this hub one can choose any direction, like spokes on a wheel.

Striking out to the north-west, for example, the adventurer can reach the South luangwa National Park in a day. This 10,000 km² park is the pride of Zambia, and not without reason. It holds the accolade of having the greatest concentration of animals of any park in the world. One of the reasons for this is the pristine luangwa river that twists and turns lazily through the park’s virgin forests like a giant African python. The river is the lifeblood of an otherwise drought-prone region, and is home to 400 species of birds and 60 species of mammals. This is where the hippo is king. There are more hippos here than anywhere else in Africa. Not surprisingly, South luangwa ranks as one of the best game experiences available.

Taking the south-western spoke out of the capital – and much closer than South luangwa – is the lower Zambezi National Park. If you are truly adventurous and keen for the wildest of wild experiences, then this is the place. The park lies on the Zambezi river opposite Zimbabwe’s Mana Pools, making it a huge wildlife sanctuary that is famous for its great herds of elephant. Since the park is so wild and remote, the few operators in the park usually offer to collect visitors in lusaka. Otherwise finding the clutch of lodges and camps may be a bridge, or rather a pontoon, too far.

Going west has more surprises. A little more than 100 km from lusaka are the twin parks with the decidedly un-African names of Blue lagoon and lochinvar. Blue lagoon has only recently been opened to the public, as it was originally a preserve set up by a retired environmentally-minded colonel of the British Army. Thanks to their long seclusion from the public, these parks are spectacular examples of pure nature.

furthermore, unlike most parks in Zambia,

they lie on an expansive floodplain that transforms every season from dry grassland to a watery oasis that rivals the Okavango. The wet season attracts thousands of migratory birds, making it an astounding birdwatcher’s paradise. The wetlands also attract herds of buffalo, zebra, sitatunga and lechwe. The populations of lechwe, normally in herds of 10 to 30 animals, can be observed by the several thousand here. lechwe are the most water loving of antelope and thrive in these floodplain habitats with their seasonal dry grasslands. They frequently feed in shallow water and will submerge if threatened. The plains are also home to huge river pythons that are attracted by the concentration of lechwe and birds. They make for an unusual game viewing experience.

further west from the twin parks is Zambia’s oldest and largest wildlife park, Kafue. like most of Zambia’s parks, it remains relatively unknown and unexplored. It has a diverse range of habitats and, like the other parks mentioned, is teeming with a huge diversity of wildlife. Kafue has more species of ungulates than anywhere else south of the Congo basin. This includes varieties like roan and sable antelope, as well as the extremely rare blue and yellow-backed duiker. It is also one of the best places to view leopard and, a rarity for Zambia, cheetah. The later are oddly found as happily ensconced among the dense Miombo woodlands as they are in their preferred habitat of flat open plains. Kafue boasts some of the highest concentrations of painted dogs anywhere in Africa as well as, it is said, the largest of Africa’s crocodiles.

What makes Zambia so special is that the animals roam on gigantic tracts of relatively unspoiled plains and forests, and all are less than a day’s drive from the capital city. Any visitor here will get the feeling that they alone bear witness to nature’s finest of spectacles. It is as if, like livingstone himself, they are discovering the heart of Africa for the first time.

S A E x P R E S S C O N N E C T S D U R B A N T O L U S A K A . S E E F L I G H T S C H E D U L E F O R M O R E I N F O R M AT I O N .

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IN MEMORY OF JOZI’S MIGRANT WORKERS

Few recognise the importance of Johannesburg’s migrant workers between the 1900s and 1970s. However, the Worker’s Museum, in the City of Gold’s Newtown district, tells their story of sacrifice and suffering.

ThE WOrKEr’S MuSEuM

Text: Julia LambertiImages © The Worker’s Museum

A Worker’s Woeful Existence

The story of Egoli’s migrant labourers lies at the very heart of South Africa’s richest city. In fact, it was the work of the thousands of migrant workers who flocked to the city to earn a living that helped build the City of Gold. These labourers left their homes and families throughout the Southern African region to seek mining or domestic work opportunities in Johannesburg, only to face deplorable living and working conditions once they arrived in this growing metropolis.

As masses of labourers poured into Johannesburg, the compound system was introduced in an attempt to control the workers. This system involved housing migrant workers in isolated compounds which were completely controlled by mining and city bosses. Thus, exploitation, violence, lack of privacy, and terrible

living conditions became the norm for countless men who became entrenched in Johannesburg’s cruel migrant labour system.

The everyday reality of these men was often unbearable and, after a gruelling day’s work for little pay, they had to face a night in overcrowded compounds, sleeping on bunk beds with no mattresses. The top bunk would be made of hard wood, while the bottom bunk was a cold slab of concrete. No lockers were provided for the storage and protection of personal belongings, and the toilet and shower facilities were unhygienic and only one squat toilet was provided for over 40 men. In addition, each bathroom contained only a few squat toilets and there were no doors or partitions for privacy. One (cold) shower was provided for numerous individuals and electricity was non-existent. Meals were often inadequate and barely palatable, and the workers’ basic human rights

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were largely ignored. Workers were not allowed visitors, speaking after 22h00 was prohibited, and each individual was brutally controlled by a compound manager and security staff.

The real tragedy is that, while these workers contributed to the city’s tremendous growth, they were largely unacknowledged for the critical role they played in Johannesburg’s development from the turn of the last century until the late 1970s. however, the city’s Worker’s Museum exists to celebrate the economic and social impact made by these thousands of forgotten labourers.

A Glimpse into a Grim Reality

The Worker’s Museum, situated in Johannesburg’s cultural hub of Newtown, is housed

within a compound (originally built in 1913) to accommodate 300 black migrant workers from Johannesburg’s sanitary department. It is one of the last surviving examples of a municipal compound for black male workers. The men who lived here were some of the many thousands of migrant workers who were recruited from throughout Southern Africa to work on the mines and in the city. Behind this compound are the cottages previously used to accommodate white workers and guards.

“The sharp contrast between the living conditions for white and black workers shows the racial segregation that characterised the lives of these two groups, and the museum stands as a poignant reminder of the systematic exploitation of black workers in South Africa,” asserts Belinda hlaka, the curator and operational manager of the

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Worker’s Museum. It is equally alarming to discover that the building was used for this oppressive purpose right up until the 1980s, and was only declared a national monument in 1996.

The museum houses a fascinating exhibition room which displays the hardships of workers throughout Johannesburg’s tumultuous history. visitors can also experience the workers’ abominable living conditions when shown the original dormitories, concrete bunks and punishment room contained within this old compound building. however, the museum also speaks of the vibrancy, spirit and resilience of these brave men.

An Emotive Experience

“The museum offers a powerful and accessible historical site that tells the story of black municipal workers in Johannesburg, making this group visible in the narrative of the city, and showing the differences between these and mining compounds,” explains hlaka. “We aim to create points of empathy and connection amongst visitors with the municipal workers, who endured increasingly extreme challenges to their humanity. We also want to enable visitors to understand the economic and political context that created the migrant labour system”.

hlaka estimates that the museum receives an average of 10,000 to 15,000 visitors per annum, many of them hailing from Germany

and the uK. The popularity of this historical site is no doubt due to the fact that the life of the migrant worker is displayed with sensitivity and without gratuitous sensationalism. This allows the voices of a forgotten workforce to be heard with poignancy and power. Anyone interested in understanding the sacrifice and struggle of the men who helped to create South Africa’s richest city will relish a visit to this historical landmark.

Useful Information

visitors can enjoy a tour of the museum by themselves or take one of the guided tours on offer. These guided tours present a more interactive and personal experience, helping to infuse the present with the past, under the expert guidance of a knowledgeable facilitator. The friends of the Worker’s Museum offer guided tours, in addition to heritage trails of the museum and Newtown. The museum is situated at 52 Jeppe Street in Newtown (opposite Museum Africa) and is open between 09h00 and 17h00 from Tuesdays to Sundays. Entrance to the museum is very reasonably priced at r10 per adult, r5 for children and r7 for students. Contact +27 11 492 0600/1865 for more information. Guided tours can be booked by calling +27 11 336 9190.

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Experiencing the vibrant heart of a city is a must for any discerning traveller with time to explore and soak up its culture and ambience. History, food, shopping, and nature all go hand in hand when looking for that perfect destination. At the Three Cities Mandela Rhodes Place Hotel and Spa, all of these are simply a short walk away, thanks to its unrivalled location right in the historic centre of vibrant Cape Town.

MANdElA rhOdES PlACE hOTEl ANd SPA Text & Images © Mandela Rhodes Place Hotel and Spa

A WARM WINTER ExPERIENCE

Within minutes of stepping out the door, guests can immerse themselves in the city’s culture. It is all here – from quirky cafés and friendly bars, to museums, art galleries, and a world class shopping Mecca. Colourful street markets beckon where art and antiques rub shoulders and make for intriguing finds, while delicious foods tantalise the taste buds. Once you have shopped your fill, take a stroll through the Company’s Garden, breathe in the crisp air, and admire the beautiful backdrop of Table Mountain.

While the city’s offerings are right on your doorstep, a mere 20 minutes away are some of the Cape’s most acclaimed vineyards. Cape Town is a city that offers everything a traveller could desire, and all within a small radius, making all of the city’s attractions incredibly easy to access from Mandela rhodes Place hotel & Spa.

With an atrium of natural light streaming into the welcoming interior, the greeting guests receive is one of smiles and congeniality reflecting the spirit of “ubuntu” that is synonymous with the iconic Mandela name. This is a hotel with heart, so you can expect to be wrapped in hospitality as you enjoy the warmth of a winter visit. Cape Town is magical when cloaked in its winter colours, and is always warm in its welcome.

The hotel offers wonderfully spacious and classically designed studio, as well as one or two bedroom units with elegant en suite bathrooms. An open plan

lounge and fully equipped kitchen allows guests to entertain, eat in (there are loads of delicious delis on your doorstep), or simply relax with a drink while enjoying the urban landscape.

A winter break at Mandela rhodes hotel and Spa offers a holiday that is rejuvenating and stimulating. All of your senses will be satisfied as you take in this central city hotel that won a TripAdvisor award for being so family friendly.

The hotel’s special winter break package is available for a minimum two night stay (until 30th September 2014), and includes bed and breakfast, a dinner voucher for r200, a Chinese back and shoulder massage for two, and a bottle of red wine. The package costs r1,490 per person sharing.

Winter in Cape Town just got a little warmer.For reservations contact +27 21 481 4007, or

email reservation2@mandelarhodesplace.co.za. For more information, visit www.mandelarhodesplace.co.za.

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TExT & IMAGES © SANPARKS

traCking the knysna elephant

Footfalls in the Forrest

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Scientists have estimated that about 3,000 elephants once roamed the Cape floristic region in pre-colonial times. Of these, about 1,000 occupied the Outeniqua-Tsitsikamma area. By the late 1800s, approximately 400 to 500 elephants remained and by 1900, only 30 to 50 elephants were left in the Knysna area. This small population has since dwindled even further. recent attempts to determine the elephant population status in Knysna have included a genetic study, photographic identification, surveys and sightings – with varying results, indicating that only between one and five elephants currently live in the Knysna forests. Although SANParks has been able to identify one elephant, this data is not treated as evidence for the absence of other individuals.

A popular belief that the Knysna elephants are genetically unique was challenged by recent studies which showed that these elephants once belonged to a larger, continuous southern African population of the same sub-species as the African elephant, Loxodonta Africana. These elephants’ genetic uniqueness, or rather lack thereof, has been used by some as a measurement of their conservation value. Basing elephants’ conservation value on their genetic status alone, however, ignores their potential as an ecological role player.

Elephants are a “keystone species”, and are essential for the integrity of an ecosystem. Elephants effect ecological processes through their feeding, digging and movement, and

contribute to biodiversity by dispersing seeds, opening thickets, making browsing available to smaller herbivores, making water accessible in dry river beds, and promoting nutrient re-cycling.

The estimated 1,000 elephants that historically roamed the Outeniqua-Tsitsikamma area most certainly played an important ecological role. data on, and therefore an understanding of, the ecological role of elephants and their potential impact on biodiversity in the Southern Cape is sparse, and the few scientific studies that have been conducted, took place after the elephants were confined to their forest habitat.

It is believed that the historical Southern Cape elephant population’s range was confined to the forest parts around Knysna as a result of human settlement and agricultural development. The Knysna elephants may therefore have been cut off over a century ago from other habitat types that they historically visited. The absence of elephants in these habitats today may carry negative consequences for the elephants’ foraging needs, as well as for biodiversity.

SANParks’ scientists are currently conducting research in an attempt to identify habitat types that were historically preferred by elephants, but which are inaccessible to them

The Knysna elephants and their chances for survival have been a topic of concern and debate for over a century.

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today. Once identified, the ecological roles that elephants may have played in these habitats will be assessed. Elephants’ ecological roles in the current forest/fynbos range will also be assessed. Consequences for biodiversity, due to the present-day absence or low numbers of elephants in previously and currently used habitats, will also be considered.

In addition to this research, SANParks conducts a continuing elephant monitoring programme, which was initiated in 1987. The aim of this is to gather information on the current elephant population’s status, elephant spatial distribution, and behavioural and movement patterns.

Although previous monitoring efforts relied mostly on tracking, seeing and photographing the elephants, preliminary data indicates that these approaches may be disturbing to the elephants, as they have reacted negatively in the past by destroying trap cameras after flashes were set off, as well as changing direction and their speed of movement after being tracked and photographed by researchers or film crews.

The current monitoring techniques are therefore non-intrusive to the elephants and involve gathering data on elephant signs, for example dung circumference measurements, notes on feeding signs and dung samples which are used for elephant hormone studies. The hormone studies are aimed at determining the reproductive potential of individuals in the group, as well as assessing the level of stress hormones released when the elephants move through certain areas.

There is significant stakeholder (public, tourist, media, and landowner) interest in elephants in this region. following the strategic directions of SANParks (set out in the Garden route National Park Elephant Management Plan), appropriate elephant management requires assessment of the roles that the elephants play in both biodiversity (ecological roles) and in regards to stakeholders. SANParks therefore also plans to define stakeholder values, perceptions and expectations regarding the Knysna elephants through public forums and surveys.

More Animals Caught on Camera Buffer zones are areas surrounding the Garden

Route National Park (GRNP). Camera traps placed

in the Knysna buffer zone have revealed a lot

of mammal presence in the forest, fynbos and

riverine areas. There are 18 cameras in the field,

ten from SANParks and eight from the World

Wildlife Fund (WWF).

“The objective of the project is to undertake a

camera trap assessment of focal mammal species

that weigh less than 1 kg each. The cameras will

determine the presence of species on private land

linking the Goudveld and Diepwalle sections of

the Garden Route National Park with the Knysna

estuary,” explains Maretha Alant, Environmental

Planner for the GRNP. She adds: “Cameras have

been placed on game trails or footpaths and fixed

to trees at a height of approximately 50 cm.”

The five species captured by the camera thus far

include blue duiker, honey badger (which is listed

on the Red Data List as a critically endangered

species), leopard, caracal and bush pig.

Other mammals expected to occur in the area

under study, according to a joint report by the

Fynbos Forum, WWF, Cape Action for People and

the Environment (CAPE) and SANParks, include

bushbuck, African Clawless otter, the marsh

mongoose, the South African large spotted genet,

the chacma baboon, Cape grysbok, Cape grey

mongoose, Cape porcupine, vervet monkey and

the African savannah elephant.

SA ExPRESS CONNECTS CAPE TOWN AND JOHANNESBURG TO GEORGE. S E E F L I G H T S C H E D U L E F O R M O R E I N F O R M AT I O N .

Previous Page: An image of an elephant captured by a camera trap set up in the Outeniqua-Tsitsikamma areaThis Page: The camera traps also capture images of other forrest dwellers including caracals and blue duikers

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Whether you are a big boss, a line manager or an employee climbing the corporate ladder, being a great boss, manager or employee has little to do with how many certificates hang on your wall, or the title on your business card, the hours you put in (or those you don’t), your handicap on the scorecard or whether you're in line for the next promotion.

GOING FROM GOOD TO GREAThOW TO BE A GrEAT BOSS Or EMPlOYEETExT: BRONWYN WAINWRIGHTIMAGES © ISTOCKPHOTO.COM & 123RF

Being great on the work front may have more to do with your passion, focus and energy than whether you say the right thing at the right time or deliver ahead of your deadline. There’s more to work than being a drone at a desk. What differentiates a good employee from a great employee is often the "soft skills" that are so much harder to measure.

It’s what isn’t on your job description or outlined in your key performance indicators (KPIs) that distinguishes exceptional from mediocre. Companies expect their employees to deliver. Bosses are expected to lead, to strategise and to grow the company. That’s just the starting point.

Qualities such as dependability, punctuality, initiative, a positive attitude, team spirit, flexibility, motivation, and organisation, and the relevant skills required for the position are minimum expectations in competitive markets. have you ever heard of an unmotivated, disorganised, hard-done-by candidate getting the job?

So while you know you have been dedicated and you show initiative at every turn, or you’re a proactive leader with a great team behind you to prove it, consider taking these next steps to boost yourself from good to great.

Get Creative

Author Minda Zetlin (Start Me Up) suggests developing a creative mindset. She’s not referring to the ability to sketch a perfect still life, but rather the ability to make unexpected connections or ask unexpected questions that lead to solutions.

Ever noticed the most favoured employees are often a little different? They seem quirky and aren’t afraid to be different. Being creative allows you to stretch boundaries and shake things up a bit,

which often leads to the best ideas and fresh ways of approaching business requirements.

Collaborate

having good working relationships with your colleagues is another great quality to develop. for a start, collaboration means that you can get a lot more support and cooperation from your colleagues to help you to get your work done. The American Management Association conducted a survey of 800 executives and found that senior leaders value collaboration as a critical skill for those who want to adapt and survive, regardless of industry, position, or skill.

Serve Others

In a dog-eat-dog world, this one can be quite a challenge. unlike collaboration, serving others means shifting the focus from your goals to your colleagues’ goals, perhaps even your superiors’ goals. When your team excels, you excel. When you focus on helping others to succeed, those colleagues will become your ambassadors, eager to work with you and in turn eager to help you reach your goals.

Keep Communicating

Education specialist Sandra love believes that unlimited opportunities are present for communicating and showcasing different ways of thinking, whether in the workplace or during one’s study years. Being able to move easily from print to non-print, and from communicating face-to-face with colleagues to communicating through other technological means (including mobile apps,

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teleconferencing, visual presentations or even webinars) demonstrates effective communication skills. Starting with listening, seeking to understand, and then contributing is a skill that all effective leaders demonstrate. Pay attention to non-verbal skills as well – what your body language says is a far more powerful indicator of attitude and intention than the words you speak.

Work Fearlessly

An effective boss demonstrates a lack of fear when it comes to making mistakes along the way. This mindset can only be developed by someone who is open to trying new and different things, who wants to grow and push personal boundaries through learning, and who is not afraid of the mistakes and pitfalls along the road toward becoming a great employee or a remarkable boss. Turn your focus from fear to opportunity, and use each mistake to build yourself up, rather than break yourself down.

Find Passion

“I personally believe that an employee needs passion; a true excitement to be a part of an organisation,” says Peter Economy, management expert and co-author of Management for Dummies. “unfortunately, true passion is in short supply. Many people are working for a pay check, not because they love what they do.” People who follow their career based on a true passion for what they do will be genuinely enthusiastic about what they bring to the table.

Design Your Future

leaders more often than not are made, they are not necessarily born to lead. Much of what goes into being a greater leader is, in fact, learned behaviour. Sure, many leaders have a natural flair, and conversely many bosses often lack leadership abilities. If you want to make the move from being an employee to being a manager or even the CEO, attend management classes, read business books, and learn leadership skills. Greatness can be achieved by focusing on and developing the right capabilities.

do you naturally have any of these qualities? If you don’t, choose one or two to adopt and develop first. discipline is the key that unlocks your ability to harness each of these qualities, and with each step, you’ll find yourself moving up the corporate ladder a little easier.

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head to headSouth Africans love big, rugged SUVs, especially those which exude that “I can conquer Africa with this one” sense of power and reliability. In this particular market segment, South African buyers have the option of choosing between the market leader Toyota Fortuner, GM’s Trailblazer, and two other Japanese rivals, the Mitsubishi Pajero Sport and the Nissan Pathfinder. But in a battle of the latter two, just who would come out on top?

TExT: BERNARD K HELLBERGIMAGES © qUICKPIC

pajero sport vs nissan pathfinder

Nissan’s offering focuses strongly on its superb engine technology: Its 3 litre v6 turbodiesel develops 170 kW and 550 Nm of torque,

compared to the Pajero Sport’s more modest output of 131 kW and 400 Nm of torque from its 2.5 litre turbodiesel. however, when comparing

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apples with apples, the 2.5 litre Nissan turbodiesel produces 140 kW and 450 Nm.

This gives the Pathfinder a slight edge when it comes to pulling things such as off-road trailers and horseboxes, but the smaller Mitsubishi engine scores higher marks when fuel consumption is taken into consideration. Nissan’s Pathfinder returns an average fuel consumption figure of 8.5 l/100 km, while the Mitsubishi registers an impressive 7.8 l/100 km.

visually, the Pathfinder seems more refined, while the Mitsubishi has that “rough ’n ready” go anywhere appearance. This is not necessarily a bad thing, since the predominantly male buyers will, I believe, prefer the rugged look, even if it appears slightly more old-fashioned than the elegant Pathfinder.

In terms of safety, the Pathfinder is fully kitted out. It boasts six airbags, as well as active safety systems such as ABS brakes with EBd as well as Brake Assist. vehicle dynamic Control (vdC) ensures that the Pathfinder stays on the road even under trying conditions. The Pajero Sport

also offers six airbags, ABS brakes with EBd, a rISE rugged safety cell body structure, as well as traction control. Both vehicles performed well under braking tests, thanks to each wheel being kitted out with a large diameter ventilated disc brake.

The Pathfinder wins in terms of its six-speed gearbox, as opposed to the Pajero’s five-speed unit, and also boasts a larger fuel tank capacity of 80 litres. The Mitsubishi has a 70 litre tank. Ground clearance (232 mm) on the Pathfinder is also superior to that of the Pajero Sport which registers a rather modest 215 mm.

The Pathfinder has more than enough luggage space at 515 litres, yet the Pajero Sports beats this hands down with 1,149 litres of luggage space. This is all the more remarkable when one considers that the Pajero Sport is actually 118 mm shorter than the Pathfinder, and therefore also slightly easier to park in confined spaces.

Because of their rugged construction (after all, Africa’s roads are not always super-smooth

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highways), the Pathfinder tips the scales at 2,880 kg, with the Pajero Sport being 170 kg lighter. In other words, the Pathfinder will always be transporting the equivalent of two additional adults, even when there’s only a driver on board.

The road holding on both vehicles is excellent – given their overall weight – thanks to both featuring fully independent front and rear suspensions. In the case of the Pathfinder, the front suspension consists of super sophisticated (for a Suv) double wishbone system, while the Pajero Sport opts for the more conventional McPherson struts in front and, like the Pathfinder, a multi-link system at the rear.

Other specification levels such as service intervals are carefully matched, with both models having to visit the dealership every 15,000 km or once a year.

The overriding (forgive the pun) impression is that both vehicles are rugged enough for their designed purpose in life. Both have comfortable and modern interiors with warranties that indicate their manufacturers’ confidence in their vehicles. What is difficult to

grasp, however, is why, in terms of the Naamsa sales figures for March this year, the Toyota fortuner (832) outsold all the other vehicles in this segment, with the Trailblazer recording 138 sales, the Pajero Sport 83, and the Pathfinder an extremely modest 20 units.

The warranty on both vehicles covers three years/100,000 km, while the Pajero Sport moves slightly ahead with a five-year/90,000 km service plan, as opposed to the Pathfinder’s three-year/90,000 km plan.

One other important consideration is that the Mitsubishi Pajero Sport – despite the weakening and ever fluctuating rand – seems to undercut the Pathfinder by some r30,000 on a model by model comparison. This is an important consideration when the economy is beginning to show signs of taking strain.

And the winner is? If you prefer rugged over pretty, and a 12-time dakar winner with a bullet-proof engine over a brand that has yet to achieve similar results, the Pajero Sport is my vehicle of choice.

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Scott Picken, senior managing partner of Wealth Migrate and author and founder of the International Property Foundation (IPF), believes that asking how to make a million is the wrong question, and he might just be right.

Text: FinweekImages © 123RF

OPEN THE FLOODGATES!

“What wealthy people understand is that it’s

not about how much money you have in the

bank, but about how many passive income

streams you have. Is it better to have a million in

the bank, or a passive income of R10,000 per

month from five different sources? I can

guarantee you that anyone who is wealthy will

understand that it is the latter,” he states.

While R1 million can help you unlock

opportunities, Picken believes that not knowing

how to create passive income will always stand

in the way of your financial freedom. Picken,

who earned R2 million on his first property deal,

believes that creating value is the easiest way to

make a million. This is a concept he grasped at

age 22, and he now offers his own success story

as an example.

“A friend and I found a house in Cape Town

with high density zoning when I was 22. We

wanted to build 34 student apartments, but as

we were close to a river, we could not build a

basement for parking. We bought the property

together and occupied it with students while we

went through all the planning and zoning. Once

inCreasing your passive inCome streams

we had everything in place, we proposed a joint

venture with an established developer, which was

accepted. We developed the house into six town

houses and sold them into the market. We made

over R4 million in profit, or just over R2 million each.”

Picken understood right away that his first

millions were an opportunity to create more

wealth, and he and his business partner started

looking at offshore property. They invested in a

property in London, close to Wimbledon station

and home to nearly 60,000 South Africans in

need of lodging. They invested £20,000 of their

own money into building two more bedrooms.

“In London you rent properties by the

bedroom and suddenly we had five income

streams. We lived in the house while we did

this, which was inconvenient, but if you live in

a property for one year in the UK you aren’t

susceptible for capital gains tax. With the value

we added to the house, we re-mortgaged it and

bought another property, which we moved into

and did the same thing again. We earned over

£1,000 of passive income per property.”

The same principles that earned Pickens his

first million later ended in his turning a $4 million

company into a $40 million company that listed on

the Australian stock exchange in less than five years.

“To create money or income streams, you have

to have knowledge and skills,” he says. But he

adds that nobody ever learnt to swim by reading

a book. “You have to get started, manage your

risks and learn along the way. The more you can

partner with experienced people, the more

successful you will be. If you understand this,

achieving both objectives is easy!”

FRANSCHOEK VILLAS

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The Best of Both Worlds

When it comes to buying your first car, the biggest consideration is often price, but with the release of the completely revamped Sandero, Renault is asking: “Why can’t you have affordability, and all the ‘nice-to-haves’ too?”

neW renault sanderoTExT: NICKY FURNISSIMAGES © qUICKPIC

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According to Niall lynch, Md of renault South Africa, hatchbacks priced under r150,000 form the biggest car segment in South Africa, with 93,000 units sold in 2013, or 21 % of the South African passenger car market. Typically, this segment can be divided into two sub-categories: slightly larger hatchbacks with 1.4 or 1.5 litre engines (such as the ford figo or the vW Polo); and “city cars” with smaller engines (such as the Kia Picanto or the hyundai i10). The former is more versatile, the latter is more fuel efficient and therefore cheaper to drive. The new renault Sandero, however, has been designed to embrace the best of both segments – it has the space and power of a larger hatchback with the fuel economy of a smaller one.

This is largely thanks to renault’s excellent 66 kW, three cylinder 900cc Turbo petrol engine, which first turned heads when it was unveiled in the new Clio last year. Motoring journalists raved about this seemingly tiny engine’s impressive power output, mainly due to its best-in-class responsiveness and the fact that, while it drives like a 1.4 litre engine, it boasts impressive fuel consumption figures of just 5.2 l/100 km in the combined cycle.

This impressive technology has filtered down from renault’s f1 research and development, and has resulted in renault being widely touted as the most advanced global brand in terms of engine

downsizing. This not only means that potential buyers can expect to save big at the petrol pumps, but with only 119 g of CO2 emissions, the new Sandero price tag also comes complete without any added CO2 emissions tax. This is certainly good news for the environment too. By selecting ECO mode, drivers can decrease their emissions and fuel consumption figures even further. Maintenance costs have also been reduced by replacing the conventional cam belt with a silent timing chain (which never needs to be replaced), and renault SA has also pegged its spares prices in line with those of its competitors.

As a result, the Sandero effectively ticks the affordability and power boxes, but what about the added extras? You know, those things that usually fall by the wayside as soon as the price drops? Well, surprisingly, the Sandero doesn’t seem to have dropped much at all. The base model, Expression, is the safest car in its class with a comprehensive safety package which includes ABS and EBd, Brake Assist, ESP, dual front airbags and hill Start Assist. It also boasts an impressive range of “nice-to-haves” which are usually only associated with larger cars. These include a Cd player with uSB connection, Bluetooth connectivity and remote central locking.

The more highly specced dynamique version ups the ante even further with the addition of cruise control with a speed limiter, electrically

adjustable side mirrors, and front side airbags, as well as some snazzy design extras, like 15” alloy wheels and body coloured door handles.

As an added bonus, the new Sandero’s styling is also leaps and bounds ahead of its previous version which, it has to be said, was not the most attractive of cars. Completely redesigned, the new Sandero now boasts a more youthful and trendy look with dynamic lines and typically french flair. The interior has also been refreshed and feels more upmarket than its price may suggest. The controls are intuitive and elegantly mounted, and the interior is surprisingly roomy and can easily accommodate four adults and their luggage. In fact, the Sandero can also add best-in-class boot capacity (292 litres) to its list of accolades.

Another is its superb price. The Sandero Expression Turbo 66 kW five-door comes in at a very frugal r133,900 (including aircon), while r141,500 will get you the dynamique Turbo 66 kW five-door. Both models come with a five-year/150,000 km warranty and a standard two-year/30,000 km service plan.

The new Sandero is fun and responsive to drive, comfortable, stylish, highly specced, and affordable (both in terms of asking price and cost of ownership). In short, you would be hard pressed to find another car in this segment that ticks quite so many boxes.

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TExT: POSITIVE DIALOGUE COMMUNICATIONSIMAGES © 123RF

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Emotions have a major impact on an employee’s engagement level. Although certain emotional responses can be positive, negative

emotions have a greater impact on a person’s work performance. The fully engaged employee is more enthusiastic, empowered, happy, confident and valued,

while the disengaged find their workplace upsetting and are irritated merely by having to show up for work.

Work: Love It or Hate It?ThE EMOTIONAl drIvErS Of EMPlOYEE ENGAGEMENT

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The emotional responses to questions that employees ask themselves about their organisation are crucial to their level of engagement, and affect their performance at work and their willingness to learn within the organisation. These types of questions include: • DoIfeelIamvalued?• DoIvaluetheorganisationwhereIwork?• DoIfeellikeIbelonghere?

Neville de lucia, director at dale Carnegie Training in Gauteng, explains that employees will not excel in their working environments unless they enjoy what they are doing. According to de lucia irritation, disinterest, and discomfort are the three core negative emotions that drive employee disengagement. Workers cannot be critiqued into performing better, and constant negative feedback from a manager or supervisor ensures an emotional disconnect and disengagement.

Managers who induce positive emotions foster a stronger sense of satisfaction. They receive the highest satisfaction ratings when their employees feel inspired, enthusiastic, happy and excited. Alternatively, when immediate supervisors evoke negative emotions in employees, their satisfaction ratings are below average. Specifically, supervisors whose direct reports result in feelings of insult or irritation receive the lowest levels of satisfaction. This shows how the satisfaction with management affects the overall level of satisfaction within the organisation.

“In simple terms, a good supervisor makes one feel valued and confident; a poor supervisor can irritate people and make them feel uncomfortable. This boils down to the importance of constantly engaging with your employees in positive ways,” explains de lucia.

Negative emotions are more contagious than positive ones, and because they are more noticeable, they can impact co-workers and the organisation as a whole, and can spread beyond the workplace to clients, potential clients, and possible future employees.

Employees personalise their work through emotions felt about the company’s actions as a whole and about their

immediate supervisor in particular. Those who emotionally connect in a positive way with an organisation feel a sense of ownership, and are more likely to stay with that company, deliver superior work in less time, and reduce turnover costs.

dale Carnegie wrote in his book How to Win Friends & Influence People that “when dealing with people, let us remember we are not dealing with creatures of logic. We are dealing with creatures of emotion, creatures bristling with prejudices and motivated by pride and vanity.”

dale Carnegie Training helps organisations build effective interpersonal skills that augment the positive emotions essential to a productive work environment and that lead to increased employee engagement. With some guidance, a business can successfully start to engage its employees. This ensures a maximum level of involvement among employees, with individuals willing to put in the extra effort to make an organisation a success.

For more information, visit www.dalecarnegie.co.za or email info@dalecarnegie.co.za.

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The Comrades Marathon is the pinnacle of long distance running in South Africa, and for good reason. At approximately 89 km, the Comrades Marathon is more than double the normal marathon distance of 42.2 km. As if the distance isn’t enough of a challenge, the route is far from flat and is run over gruelling climbs and unexpectedly difficult descents. These are just a few of the reasons some 20,000 entrants aspire to run it each year.

89 Reasons to Run the ComradesTExT: STUART WAINWRIGHT IMAGES © COMRADES MARATHON ASSOCIATION

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In truth, every runner has his or her own reasons. I am one of those runners, and hopefully I will finish my ninth Comrades on 1st June this year. It has become something of an addiction for me, the relentless training and aspiration for nine consecutive years. I recall lining up for my first, nervous and uncertain of what lay ahead, but determined to earn the coveted Comrades Marathon medal. Since then, I have come to know each hill and bend, and yet I am possibly even more frightened now by the magnitude of this great race than I was my first time. The thought of my next Comrades has ensured that I keep exercising and watching my weight throughout the year.

last year’s event was an unusually hot one, with soaring temperatures and dry, dusty winds. despite the fact that there were 48 aid stations, 3 million liquid sachets, and 8 tons of oranges to keep runners fuelled along the way, 833 runners were treated at the medical tent at the finish and a third of the entrants did not reach the finish line. Ask anyone who ran that day, and you’ll likely hear tales of woe.

So, if the race is so taxing, why would anyone put themselves through it? I can never pinpoint just one reason why I return each year. Maybe it’s the challenge, maybe the feeling of achievement, or maybe it’s as simple as hearing thousands of people cheer for you along the route. What I do know is that the Comrades Marathon is unlike any other

ultramarathon that I have ever run, and for as long as I can imagine, I expect that it will be a part of my life. Comrades has transcended the title of a race, as it represents so much more than that to most of the field.

Alternating directions between Pietermaritzburg and durban each year, the Comrades Marathon has an “up” and a “down” run. don’t let the subtitle fool you, though, the “down” run is no stroll in the park, and many consider it more painful than the “up”, as the downward pounding effect tears muscles and leaves runners limping for days afterwards. for some, one Comrades medal is a dream fulfilled. for others, one is not enough. Many feel you have only truly experienced Comrades when you have run the race in both directions. Others set their sights on 10 runs, to earn their permanent race number, a dedicated green race number that will only ever be given to that specific runner.

While less than 1 % of the participants line up aiming for an elite gold, most aim to finish under the 12 hour cut off time, with anything faster than that a bonus. Success at the Comrades Marathon is as much about the leaders as it is about the back-of-the-pack runners who endure and strain all the way to the finish. The Comrades Marathon was not started to find out who could run a back-to-back marathon the fastest, but rather to rekindle and remember the camaraderie that soldiers experienced on the battlefields in the first World

War. from my experience, struggling with fellow runners over nearly 90 km is probably the closest to wartime camaraderie that I will ever know.

As the world’s oldest ultramarathon, the Comrades Marathon is steeped in traditions. Each year as runners pass through the valley of a Thousand hills, they collect flowers to leave at Arthur’s Seat, along with a doff of their peak caps and a hearty “Morning Arthur” in the hope of a successful journey to the finish line. Another favourite tradition is the start, where along with the canon blast, renditions of the national anthem, “Chariots of fire” and “Shosholoza”, a recording of a cock crow imitation is played to set the runners off. There are few athletes that don’t get a chill down their spine during this tradition!

Every entrant must qualify to start the race by running a standard marathon of 42.2 km in under five hours. The time achieved in qualifying is also used to seed the runners according to their ability, with faster runners starting at the front. unfortunately, entries are closed for the 89th edition in 2014, but that just gives you a little bit more time to train for next year’s event.

If you are new to running, and are looking to get into shape for the 2015 Comrades Marathon, it might be a good idea to go for a quick check-up with your doctor first. Once you have the “all clear”, simply start by heading out for a run around the

SOUTH AFRICA

block. I have no doubt every Comrades runner would agree that just getting out the front door is the hardest part. Slowly but surely increase the distance, and when you are ready, consider joining a running club in your area. runners really are welcoming people, and all had to start from scratch. So they can guide you all the way to the start line, where you’ll find your own reasons for running the world’s greatest ultra running event.

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DATASAINT

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There is no disputing South Africa’s standing as a tourism destination. The country boasts eight UNESCO World Heritage Sites, beautiful scenery, and world-class infrastructure. Added to this, tourism makes a very significant contribution to the economy.

ThE TOurISM INdABAText: Mohlomi MaubaneImages © iStockphoto.com & Mediaclubsouthafrica.co.za/Graeme Williams & Mary Alexander

AFRICA’S LEADING TOURISM EVENT

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In his 2014 state of the nation address, President Jacob Zuma noted that in 1993 South Africa received three million visitors. By 2012, this figure had grown dramatically to 13 million visitors. The financial contribution to the economy over this period is estimated to be r102 billion. Tourism also created 620,000 jobs in 2013, leading Government to identify tourism as one of the five priority economic sectors with potential to stimulate investment and facilitate growth in the economy.

Every year, the industry hosts an annual trade event that showcases a variety of South Africa’s tourism products across various sectors. The Tourism Indaba has been running for close to 30 years. It is the largest marketing event in Africa and one of the top three events of its kind in the world. According to Jan hutton, Chief Marketing Officer of South African Tourism, the custodians of the event, the 2014 Tourism Indaba will be different from all of its predecessors. “We are modernising Indaba on every level – in format, look, feel and content – to

make sure it’s relevant and future-proof. We aim to personalise the show so that it represents the genuine concept of the coming together of all people. The focus will be more on business facilitation and the quality of the business connections that are made,” hutton explained.

Indaba 2014 will also see the introduction of a “hosted Buyers village”, conceived with the view of facilitating improved interactions between exhibitors and potential buyers. Close to 600 buyers are earmarked for the event and, for the first time, pre-packaged tours have been arranged which will happen both before and after the show. under the theme “Two Shows, One Africa”, this year’s event will also see Indaba 2014 merging with the travel trade show “We are Africa”.

According to Thulani Nzima, CEO of South African Tourism, this merge is one of the most significant of its kind for tourism across the continent. “It’s the natural outcome of a meeting of minds, and of the passion both organisations share

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GRAND PALM

for tourism growth in Africa. It’s underpinned by our mutual commitment to add value to all exhibitors, and indeed to the entire travel and tourism ecosystem on the continent. It will ensure that select international buyers who come to do business at either trade show get maximum return from both,” he explained.

The We Are Africa leg of the collaboration will be hosted in Cape Town from 5th to 8th May, with Indaba 2014 following in durban from the 10th to 12th May. If past events are anything to go by, Indaba 2014 is destined to be even bigger this year. More than 10,000 delegates attended the event in 2013, while media coverage also increased year on year. Indaba 2014 will focus on adventure, urban vibe and hidden treasures, and a new addition will be the introduction of surveys to delegates to gather their

opinions and recommendations. That tourism plays an important role in South

Africa cannot be overstated. In the advent of democracy in South Africa, the industry saw the creation of an independent Government department created specifically for it. It is also an industry that will play an important role in the country’s future. The New Growth Path framework identifies it as one of the key industries that the country’s economic growth hinges on, and the National Tourism Strategy aims to increase the number of visitors to this country to 15 million per year, with annual revenue earmarked to increase to over r50 billion. These are difficult goals that the country can ill afford not to reach. for them to be reached, it is forums like the Tourism Indaba that will play a determining role.

For Perfect PicnicsWe all have romanticised ideas about the perfect picnic,

but how many times have you had ants infest your space,

or spilt your wine because you placed your wine glass

on an uneven surface? Now the new Flatdog provides a

mobile table top that can follow you anywhere. Flatdog

is versatile, adjustable, needs little space, and is easy for

anyone to set up and dismantle. Flatdog consists of a

black ABS plastic tray table top with a galvanised mild

steel spike which has a sharp point, making it easy to

insert in the ground or on the beach. It can also be set up

in three different height options. Flatdog, your ever loyal

“table on a stick”, promises to add pleasure to your picnic, comfort to your camping, style to your sundowners, and bliss to your braai. For more

information, email Info@flatdog.co.za.

For coffee connoisseursMíele’s much anticipated new countertop coffee machine, the CM6300,

promises a delectable coffee experience. It is able to prepare espresso,

coffee, cappuccino, and latte macchiato at the touch of a single button,

is extremely easy to clean, and will captivate with its simple elegance

and streamlined aesthetic. This model can pour two beverages at the

same time and is able to fully customise your preferences, such as

pre-brewing, grind quantity, temperature, and delivered quantity. These

preferences can be saved in up to four different user profiles for each

beverage. The CM6300 also offers button and cup lighting, cup heating,

hot water delivery, and ringtones, and comes with a stainless-steel

milk flask. The Míele CM6300 countertop coffee maker is available in

Obsidian Black for approximately R19,999.00. //www.miele.co.za

Trouble Free TransferringTransferring documents and images from your phone to your laptop

or another mobile device has never been easier with the new RED-E

SMARTDrive, the first generation On-The-Go (OTG) enabled flash drive.

The RED-E SMARTDrive gives you OTG data transfer, as well as storage

expansion. Its true value is in its simplicity, in that it can be used in the same

way as a flash drive. With a Micro USB on one end and a standard USB 2.0

on the other, the RED-E SMARTDrive can be used to copy information

from your phone for easy access on a PC. The best part is that it is

compatible with all OTG enabled devices. The RED-E SMARTDrive

is available in 8 GB and 32 GB sizes from Due South and Outdoor

Warehouse stores nationwide. //www.omnico.co.za

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gadgets

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@WORK Books

Present Shock: When Everything Happens Now By douglas rushkoFFPeople spent the 20th century obsessed with the future. We created

technologies that would help connect us faster, gather news, map the planet,

and compile knowledge. We strove for an instantaneous network where

time and space could be compressed. Well, the future’s arrived. We live

in a “continuous now”, enabled by Twitter, email, and a so-called real-time

technological shift. Yet this “now” is an elusive goal that we can never quite

reach. And the dissonance between our digital selves and our analogue

bodies has thrown us into a new state of anxiety called “present shock”.

Douglas Rushko weaves together seemingly disparate events and trends into

a rich, nuanced portrait of how life in the eternal present has affected our

biology, behaviour, politics, and culture.

Thanks for the Feedback: The Science and Art of Receiving Feedback WellBy sheila heen & douglas stoneThe authors of the classic book Difficult Conversations are back, this time

to teach readers how to take and use criticism productively in Thanks

for the Feedback. Every day of our lives, we are assessed, coached,

and criticised about our performance, personalities, and appearance.

We know that feedback is essential for professional development and

healthy relationships, but we dread it and even dismiss it. That’s because

while we want to learn and grow, we also want to be accepted just as we

are. Thanks for the Feedback is the first book to address this tension head

on, and offers a simple framework and powerful tools to enable us to take

on life’s blizzard of comments and advice with curiosity and grace.

The Five-Minute MBA By Wayne BroWnThe Five-Minute MBA is a deceptively

simple little book that presents wise

business advice in a clear and concise

way. Written by New Zealand’s top

“corporate doctor”, Wayne Brown,

it teaches ten crucial lessons vital for

everyone at every level of business.

From treating customers correctly and

fixing mistakes upfront, to doing the

right thing and remaining accountable,

The Five-Minute MBA is a practical,

experience-based MBA crash course

that is guaranteed to offer genuine value, whether you are a junior, mid-level or

senior businessperson.

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Airline informationSA Express fleet

De Havilland Dash 8 Series Q400 TurbopropManufacturer: BombardierMaximum cruising speed: 360knots/414mph/667kmphEngines: Two Pratt & Whitney Canada PW150A Range: 1,565 miles/2,519kmMaximum altitude: 25,000ft/7,620m Seating capacity: 74Crew: Two pilots, two cabin crew

Wing span: 93ft 3in/28.42mOverall length: 107ft 9in/32.83mOverall height: 27ft 5in/8.34mMaximum take-off weight: 64,500lb/29,257kgMinimum runway length: 4,580ft/1,396m

Canadair Regional Jet 700Manufacturer: BombardierMaximum cruising speed: 473 knots/544mph/875kmphEngines: Two General Electric CF34-8C5BRange: 1,477m/2,794km Maximum altitude: 41,000ft/12,496mSeating capacity: 70

Crew: Crew: Two pilots, two cabin crew Wing span: 76ft 3in/23.2mOverall length: 106ft 8in/32.51mOverall height: 24ft 10in/7.57mMaximum take-off weight: 72,750lb/32,999kgMinimum runway length: 4,580ft/1,396m

SA Express’ aircraft are made by Bombardier Aerospace

Canadair Regional Jet 200 BERManufacturer: BombardierMaximum cruising speed: 474 knots/545mph/879kmphEngines: Two General Electric CF34-3B1Range: 1,662miles/3,080km Maximum altitude: 41,000ft/12,496mSeating capacity: 50

Crew: Two pilots, two cabin crewWing span: 69ft 7in/21.21mOverall length: 87ft 10in/26.77mOverall height: 20ft 5in/6.22mMaximum take-off weight: 51,000lb/23,134kg Minimum runway length: 6,295ft/1,919m

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We fly for you

CORE vAluES Safety first We never compromise on safety, no matter what.

Customers Our customers are our most important investors.

Partners We partner with people across all operations.

Speed & Quality We deliver with speed without compromising on quality.

Improvement We strive for continuous improvement.

Simplify We keep it simple.

We Fly For You SA Express Airways prides itself on aiming to offer incomparable service standards. In addition to building on our motto to express excellence and consistently striving to provide the best service, we know that “you” is the most important word in our airline. SA Express proudly launched its new brand on 2 December 2009 at OR Tambo International Airport. The new brand is set to ensure that it’s distinctive and positioned to build awareness and affinity in the domestic and regional markets. The new proposition “We Fly for You” is set to position SA Express as a premier intra-regional African brand. The main objective of the re-brand is to ensure that SA Express is distinctive yet still aligned to the country’s mainline carrier. SA Express’s unique positioning as an airline that provides a bespoke, personalised travel experience was the rationale behind the proposition “We Fly for You”. The new brand mark is in line with the symbol and colours of the national flag, encouraging national pride. The new brand will be applied to all brand touch-points throughout the operation as well as the staff uniform.

Awards SA Express has won the AFRAA Regional Airline of the Year Award at the end of 2009, and the Allied and Aviation Business Corporate Award. Our airline was also the recipient of the Annual Airline Reliability Award from Bombardier at the end of 2007. Other previous awards include the International Star Quality Award, which indicates our commitment to service excellence, while our prominence as one of the top 500 best managed companies is proof of our success as a business.

Onboard service The airline’s onboard service is unique and offers passengers a variety of meals or snacks. The airline pioneered its unique meal-box concept, and meal choices are frequently updated and designed using balanced food criteria: appearance, taste and nutritional value. Passengers can also enjoy a wine and malt service on specified flights as well as refreshments on all flights.Our customers can expect a safe, comfortable, quality air-travel experience, with the added benefits of frequency, reliability, on-time departures and unmatched value for money.

SPECIAl SERvICES Special meals Passengers with special dietary requirements are provided for through the following special meals: kosher, halal, Muslim, Hindu, low-fat and vegetarian meals. Orders for special meals should be placed at the time of making flight reservations. The airline requires a minimum of 48 hours’ notice prior to departure in order to assist with confirmation of requests.

Passengers requiring special attention Requirements for unaccompanied minors (passengers under the age of 12 years) or passengers requiring wheelchairs should be stated at the time of making the reservation. Owing to the size of the cabins on our aircraft types, the airline is not in a position to carry stretcher passengers or incubators.

Cabin baggage SA Express will accept one piece of cabin baggage not exceeding a total dimension of 115cm and 7kg in weight. For safety reasons, cabin baggage must fit into approved stowage spaces: either the overhead luggage bin or under the seat. Owing to limited storage space

in the aircraft cabin, cabin baggage may be placed in the Skycheck at the aircraft for hold stowage.

Skycheck This is the airline’s special hand-luggage facility that assists with in-flight comfort, speedy boarding and disembarking. When boarding one of our flights, simply place any hand luggage that will not be required during the flight on to the Skycheck cart at the boarding steps of the aircraft. Your hand luggage will be waiting for you as you disembark from the aircraft at your destination.

Baggage liability valuable items such as cameras and accessories, computers – including laptops and notebooks – mobile telephones, perfumes, aftershaves, colognes, legal and company documents and legal tender – including cash, credit cards and cheques – bullion, leather jackets, all types of jewellery and any other items with a value in excess of R400 must be removed from either checked-in or Skycheck baggage as the airline is not liable for loss or damage to these items. verified baggage claims are settled on the basis adopted by IATA (International Airlines Transport Association): payment of uS$20 per 1kg of checked-in luggage, to a maximum of 20kg ($400).

About us SA Express is a fast-growing airline business operating primary and secondary hubs between domestic and regional destinations within Southern Africa.Our objective of improving intra-Africa travel is in line with South Africa’s mandate to increase aviation’s contribution towards sustainable economic growth and job creation.The flexibility and reliability presented by the airline’s FACT principle (Frequency, Availability, Competitive rate and Timing of flights) affords both consumers and service providers a unique and convenient service. The FACT principle is important to us as it enhances the country’s prospect as a preferred air travel destination and major trade and tourism capital.

Our vision is supported by the airline’s aspirations and strategy. Also underpinning this vision is our set of core values and unique selling propositions that drive profitability.

Vision To be a sustainable world-class regional airline with an extensive footprint in Africa.

Purpose A sustainable, integrated regional airline connecting secondary and main airports.

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Safety information

For your comfort and security, please comply with the above safety regulations at all times while on board

Health regulations Health regulations at certain airports require that the aircraft cabin be sprayed. The spray is harmless, but if you think it might affect you, please cover your nose and mouth with a handkerchief.

Remain seated As a safety precaution, passengers are requested to remain seated with seatbelts fastened after the aircraft has landed, until the seatbelt sign has been switched off by the captain.

Portable electronic equipment The use of personal electronic devices (PED’s) will apply to all domestic and regional flights on the CRJ700/200

and DH8 Q400. Passengers will be permitted to use PED’s such as cell phones, e-readers and electronic tablets in flight-mode.

Cellular telephones Cellular telephones may be used on the ground while passenger doors are open. Cellular telephones, smartphones or any device with flight mode must be switched off as soon as the cabin doors are closed and when the senior cabin-crew member makes an announcement on the public-address system.

Laptop computers laptops with CD ROM and DvD drive, handheld calculators, electric shavers and portable personal

listening devices may not be used on the ground during taxi but may be used during the flight when the seatbelt signs are switched off and with permission from the captain. Should circumstances dictate otherwise, a public-address announcement cancelling this concession will be made by a crew member.

Prohibited equipment Portable printers, laser pointers, video equipment, CB/AM/FM/FHF/satellite receivers, two-way radios, compact disc and mini-disc players, scanners, remote-controlled toys and power converters are prohibited for use at any time.

Safety pamphlet Read the safety pamphlet in the seat pocket in front of you and take note of your nearest emergency exit.

Smoking In accordance with international trends, smoking is not permitted on board any SA Express flights.

Seat belts Please fasten your seat belt whenever the seat belt signs are illuminated. For your own safety we suggest that you keep it fastened throughout the flight.

ImportantWhen in doubt, please consult our cabin crew.

SA Express:JohannesburgBloemfonteinCape Town Durban East London Gaborone GeorgeHoedspruitKimberley

LubumbashiLusakaMaputoPort ElizabethRichards BayWalvis BayWindhoek Pietermaritzburg Nelspruit

Route map

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FlIgHT SCHEDulE

SA EXPRESSRESERVES THE RIGHT TO CHANGE, SUSPEND OR AMEND THIS PUBLISHED SCHEDULE WITHOUT PRIOR NOTIFICATION EVERY EFFORT WILL BE MADE TO OPERATE AS PER THE PLANNED SCHEDULE

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JOHAnnESBuRG - BLOEmFOnTEInFLT nO DEP ARR A/C m T W T F S SSA 1001 05:55 06:55 DH4SA 1003 08:00 09:05 DH4SA 1005 11:20 12:25 DH4SA 1011 13:55 14:40 DH4SA 1011 13:50 14:55 DH4SA 1013 14:55 16:00 DH4SA 1017 16:35 17:35 CR7SA 1021 17:55 19:00 DH4SA 1023 18:30 19:35 DH4

BLOEmFOnTEIn - JOHAnnESBuRGFLT nO DEP ARR A/C m T W T F S SSA 1024 06:20 07:25 DH4SA 1002 07:20 08:20 DH4SA 1002 07:25 08:25 DH4SA 1004 09:35 10:40 DH4SA 1006 12:55 14:00 DH4SA 1012 15:25 16:30 DH4SA 1014 16:30 17:35 DH4SA 1018 18:20 19:20 CR7SA 1022 19:40 20:40 DH4

JOHAnnESBuRG - EAST LOnDOnFLT nO DEP ARR A/C m T W T F S SSA 1403 07:15 08:45 CR8SA 1403 07:30 09:15 DH4SA 1403 08:30 10:00 CR7SA 1405 09:10 10:40 CR2SA 1407 13:15 14:45 CR2SA 1413 15:40 17:10 CR7SA 1409 17:30 19:00 CR8SA 1411 18:45 20:15 CR7

EAST LOnDOn - JOHAnnESBuRGFLT nO DEP ARR A/C m T W T F S SSA 1412 06:40 08:20 CR7SA 1404 09:15 10:45 CR8SA 1404 09:50 11:30 DH4SA 1404 10:30 12:10 CR7SA 1406 11:10 12:40 CR2SA 1408 15:30 17:00 CR2SA 1414 17:40 19:10 CR7SA 1410 19:40 21:10 CR8

JOHAnnESBuRG - GEORGEFLT nO DEP ARR A/C m T W T F S SSA 1501 06:50 08:40 CR8SA 1503 08:55 10:45 CR8SA 1503 08:55 10:45 CR2SA 1505 11:25 13:15 CR7SA 1505 11:00 13:15 DH4SA 1509 15:25 17:15 CR8

GEORGE - JOHAnnESBuRGFLT nO DEP ARR A/C m T W T F S SSA 1502 09:10 10:50 CR8SA 1504 11:25 13:05 CR8SA 1504 11:25 13:05 CR2SA 1506 14:10 15:50 CR7SA 1506 13:50 15:50 DH4SA 1510 17:50 19:30 CR8

JOHAnnESBuRG - DuRBAnFLT nO DEP ARR A/C m T W T F S SSA 1285 12:20 13:35 CR2SA 1287 14:35 15:50 CR2

JOHAnnESBuRG - HOEDSPRuITFLT nO DEP ARR A/C m T W T F S SSA 1225 10:15 11:20 DH4SA 1227 12:15 13:20 DH4

DuRBAn - JOHAnnESBuRGFLT nO DEP ARR A/C m T W T F S SSA 1286 17:15 18:25 CR2

HOEDSPRuIT - JOHAnnESBuRGFLT nO DEP ARR A/C m T W T F S SSA 1226 12:00 13:00 DH4SA 1228 13:55 14:55 DH4

JOHAnnESBuRG - KImBERLEYFLT nO DEP ARR A/C m T W T F S SSA 1101 05:45 07:00 DH4SA 1103 09:20 10:35 DH4SA 1105 13:10 14:25 DH4SA 1107 14:25 15:40 DH4SA 1113 17:10 18:25 DH4

KImBERLEY - JOHAnnESBuRGFLT nO DEP ARR A/C m T W T F S SSA 1102 07:30 08:45 DH4SA 1102 07:50 09:05 DH4SA 1104 11:10 12:25 DH4SA 1106 14:55 16:10 DH4SA 1108 16:10 17:25 DH4SA 1114 18:55 20:10 DH4

JOHAnnESBuRG - PORT ELIzABETHFLT nO DEP ARR A/C m T W T F S SSA 1453 07:10 08:45 CR7SA 1455 10:00 11:55 DH4SA 1457 17:50 19:45 DH4SA 1457 18:05 20:00 DH4SA 1459 19:35 21:15 CR7SA 1459 19:55 21:35 CR7

PORT ELIzABETH - JOHAnnESBuRGFLT nO DEP ARR A/C m T W T F S SSA 1460 06:10 07:45 CR7SA 1454 09:20 10:55 CR7SA 1456 12:45 14:20 DH4SA 1458 20:40 22:35 DH4SA 1458 20:45 22:40 DH4

JOHAnnESBuRG - RICHARDS BAYFLT nO DEP ARR A/C m T W T F S SSA 1201 06:10 07:25 DH4SA 1203 08:30 09:45 DH4SA 1207 13:15 14:30 DH4SA 1213 16:55 18:10 DH4

RICHARDS BAY - JOHAnnESBuRGFLT nO DEP ARR A/C m T W T F S SSA 1202 08:05 09:20 DH4SA 1204 10:30 11:45 DH4SA 1208 15:05 16:20 DH4SA 1214 18:40 20:00 DH4

JOHAnnESBuRG - CAPE TOWnFLT nO DEP ARR A/C m T W T F S SSA 1585 13:50 16:05 CR2SA 1587 13:45 16:00 CR2

CAPE TOWn - JOHAnnESBuRGFLT nO DEP ARR A/C m T W T F S SSA 1586 18:20 20:30 CR2SA 1588 18:50 21:00 CR2

Indwe 13 5

FlIgHT SCHEDulE

SA EXPRESSRESERVES THE RIGHT TO CHANGE, SUSPEND OR AMEND THIS PUBLISHED SCHEDULE WITHOUT PRIOR NOTIFICATION EVERY EFFORT WILL BE MADE TO OPERATE AS PER THE PLANNED SCHEDULE

1 3 5Indwe

JOHAnnESBuRG - GABOROnEFLT nO DEP ARR A/C m T W T F S SSA 1761 05:55 06:50 DH4SA 1763 07:55 08:50 DH4SA 1765 09:55 10:50 DH4SA 1767 11:55 12:45 CR2SA 1767 11:05 12:00 DH4SA 1767 11:40 12:35 DH4SA 1775 13:30 14:25 DH4SA 1775 14:30 15:25 DH4SA 1783 15:15 16:04 CR2SA 1779 18:10 19:05 DH4SA 1781 18:10 19:05 DH4

GABOROnE - JOHAnnESBuRGFLT nO DEP ARR A/C m T W T F S SSA 1762 07:45 08:40 DH4SA 1764 09:25 10:20 DH4SA 1766 11:25 12:20 DH4SA 1768 12:35 13:30 DH4SA 1768 13:10 14:05 CR2SA 1768 13:10 14:05 DH4SA 1776 14:50 15:45 DH4SA 1776 16:05 17:00 DH4SA 1784 16:40 17:30 CR2SA 1780 19:45 20:40 DH4SA 1782 19:45 20:40 DH4

JOHAnnESBuRG - LuBumBASHIFLT nO DEP ARR A/C m T W T F S SSA 1797 09:20 11:45 CR8

LuBumBASHI - JOHAnnESBuRGFLT nO DEP ARR A/C m T W T F S SSA 1798 12:30 15:00 CR8

CAPE TOWn - BLOEmFOnTEInFLT nO DEP ARR A/C m T W T F S SSA 1081 06:00 07:45 DH4SA 1083 08:00 09:30 CR2SA 1087 13:15 15:00 DH4SA 1089 14:20 16:05 DH4 SA 1091 17:15 19:00 DH4

JOHAnnESBuRG - PIETERmARITzBuRGFLT nO DEP ARR A/C m T W T F S SSA 1271 07:20 08:25 DH4SA 1273 11:20 12:25 DH4SA 1277 16:45 17:50 DH4

BLOEmFOnTEIn - CAPE TOWnFLT nO DEP ARR A/C m T W T F S SSA 1082 08:15 10:15 DH4SA 1084 10:30 12:15 CR2SA 1088 15:40 17:40 DH4SA 1090 16:35 18:35 DH4 SA 1092 19:40 21:40 DH4

PIETERmARITzBuRG - JOHAnnESBuRGFLT nO DEP ARR A/C m T W T F S SSA 1272 09:00 10:15 DH4SA 1274 13:00 14:15 DH4SA 1278 18:25 19:40 DH4

CAPE TOWn - EAST LOnDOnFLT nO DEP ARR A/C m T W T F S SSA 1361 06:00 07:55 DH4SA 1363 08:00 09:40 CR2SA 1363 08:00 09:55 DH4SA 1371 13:30 15:10 CR2SA 1371 13:30 15:25 DH4SA 1375 17:20 19:00 CR2

CAPE TOWn - GEORGEFLT nO DEP ARR A/C m T W T F S SSA 1531 06:20 07:20 CR2SA 1533 13:00 14:00 CR2

EAST LOnDOn - CAPE TOWnFLT nO DEP ARR A/C m T W T F S SSA 1362 08:25 10:25 DH4SA 1364 10:25 12:25 DH4SA 1364 10:45 12:25 CR2SA 1372 16:00 18:00 DH4SA 1372 16:20 18:00 CR2SA 1376 20:05 21:45 CR2

CAPE TOWn - HOEDSPRuITFLT nO DEP ARR A/C m T W T F S SSA 1241 09:30 12:10 CR2

HOEDSPRuIT - CAPE TOWnFLT nO DEP ARR A/C m T W T F S SSA 1242 12:45 15:20 CR2

JOHAnnESBuRG - WInDHOEKFLT nO DEP ARR A/C m T W T F S Seffective 1 september namibian time reverts toSA 1733 06:10 08:15 CR2SA 1731 06:15 08:15 CR2

WInDHOEK - JOHAnnESBuRGFLT nO DEP ARR A/C m T W T F S Seffective 1 september namibian time reverts toSA 1734 09:15 11:15 CR2SA 1732 09:15 11:15 CR2

GEORGE - CAPE TOWnFLT nO DEP ARR A/C m T W T F S SSA 1532 07:50 08:55 CR2SA 1534 14:30 15:35 CR2

JOHAnnESBuRG - WALVIS BAYFLT nO DEP ARR A/C m T W T F S Seffective 1 september namibian time reverts toSA 1701 11:55 14:10 CR8

WALVIS BAY - JOHAnnESBuRGFLT nO DEP ARR A/C m T W T F S Seffective 1 september namibian time reverts toSA 1702 14:45 16:55 CR8

JOHAnnESBuRG - KRuGERFLT nO DEP ARR A/C m T W T F S SSA 1231 07:10 08:10 CR2SA 1237 15:55 16:55 CR2

KRuGER - JOHAnnESBuRGFLT nO DEP ARR A/C m T W T F S SSA 1232 08:40 09:40 CR2SA 1238 17:35 18:35 CR2

Indwe1 3 6

FlIgHT SCHEDulE

SA EXPRESSRESERVES THE RIGHT TO CHANGE, SUSPEND OR AMEND THIS PUBLISHED SCHEDULE WITHOUT PRIOR NOTIFICATION EVERY EFFORT WILL BE MADE TO OPERATE AS PER THE PLANNED SCHEDULE

1 3 6 Indwe

CAPE TOWn - WALVIS BAYFLT nO DEP ARR A/C m T W T F S SSA 1721 08:00 10:00 CR2SA 1721 11:15 13:15 CR2

WALVIS BAY - CAPE TOWnFLT nO DEP ARR A/C m T W T F S SSA 1722 10:30 12:30 CR2SA 1722 14:00 16:00 CR2

CAPE TOWn - WInDHOEKFLT nO DEP ARR A/C m T W T F S SSA 1751 06:15 08:20 CR2

WInDHOEK - CAPE TOWnFLT nO DEP ARR A/C m T W T F S SSA 1752 09:00 11:05 CR2

CAPE TOWn - mAPuTOFLT nO DEP ARR A/C m T W T F S SSA 1785 07:45 10:10 CR2

mAPuTO - CAPE TOWnFLT nO DEP ARR A/C m T W T F S SSA 1786 10:40 13:15 CR2

DuRBAn - EAST LOnDOnFLT nO DEP ARR A/C m T W T F S SSA 1301 06:00 07:05 CR2SA 1303 08:30 09:35 CR2SA 1305 12:00 13:05 CR2SA 1309 16:50 17:55 CR2

EAST LOnDOn - DuRBAnFLT nO DEP ARR A/C m T W T F S SSA 1302 07:35 08:35 CR2SA 1304 10:05 11:05 CR2SA 1306 13:35 14:35 CR2SA 1310 18:25 19:25 CR2

DuRBAn - PORT ELIzABETH FLT nO DEP ARR A/C m T W T F S SSA 1330 06:00 07:20 CR2SA 1334 09:15 10:35 CR2SA 1336 11:55 13:15 CR2SA 1340 13:35 14:55 CR2SA 1348 17:40 19:00 CR2

PORT ELIzABETH - DuRBAn FLT nO DEP ARR A/C m T W T F S SSA 1331 07:50 09:05 CR2SA 1335 11:05 12:20 CR2SA 1337 13:40 14:55 CR2SA 1341 15:35 16:50 CR2SA 1349 19:55 21:10 CR2

DuRBAn - CAPE TOWnFLT nO DEP ARR A/C m T W T F S SSA 1850 06:10 08:25 CR2SA 1852 08:00 10:15 CR2SA 1854 13:40 15:55 CR2SA 1858 15:35 17:50 CR2SA 1854 16:30 18:45 CR2SA 1862 18:50 21:05 CR2

CAPE TOWn - DuRBAnFLT nO DEP ARR A/C m T W T F S SSA 1851 09:05 11:05 CR2SA 1853 10:45 12:45 CR2SA 1861 16:15 18:15 CR2SA 1855 16:30 18:30 CR2 SA 1859 18:15 20:15 CR2SA 1855 19:15 21:15 CR2

DuRBAn - LuSAKAFLT nO DEP ARR A/C m T W T F S SSA 1601 10:10 13:00 CR2

LuSAKA - DuRBAnFLT nO DEP ARR A/C m T W T F S SSA 1602 13:40 16:30 CR2

DuRBAn - HARAREFLT nO DEP ARR A/C m T W T F S SSA 1611 10:20 12:45 CR2SA 1611 14:00 16:25 CR2SA 1613 13:55 16:20 CR2

HARARE - DuRBAnFLT nO DEP ARR A/C m T W T F S SSA 1612 13:25 15:50 CR2SA 1612 17:00 19:25 CR2SA 1614 17:00 19:25 CR2

CAPE TOWn - PORT ELIzABETHFLT nO DEP ARR A/C m T W T F S SSA 1801 06:00 07:30 DH4SA 1805 09:00 10:30 DH4SA 1807 10:10 11:40 DH4SA 1809 10:45 12:15 DH4SA 1813 13:00 14:30 DH4SA 1813 13:45 14:55 DH4SA 1819 15:00 16:30 DH4SA 1821 16:00 17:10 CR2SA 1821 16:30 17:40 DH4SA 1823 18:30 20:00 DH4

PORT ELIzABETH - CAPE TOWnFLT nO DEP ARR A/C m T W T F S SSA 1802 08:00 09:40 DH4SA 1806 11:00 12:40 DH4SA 1808 12:10 13:50 DH4SA 1810 12:45 14:25 DH4SA 1814 15:00 16:40 DH4SA 1814 15:25 16:45 CR2SA 1820 17:00 18:40 DH4SA 1822 18:00 19:20 CR2SA 1822 18:00 19:40 DH4SA 1824 20:30 22:10 DH4

CAPE TOWn - KImBERLEYFLT nO DEP ARR A/C m T W T F S SSA 1151 05:50 07:20 CR2 SA 1157 12:50 14:20 CR2SA 1155 14:00 15:30 CR2SA 1155 15:55 17:25 CR2

KImBERLEY - CAPE TOWnFLT nO DEP ARR A/C m T W T F S SSA 1152 08:10 09:50 CR2 SA 1158 15:10 16:50 CR2SA 1156 16:00 17:40 CR2SA 1156 17:55 19:35 CR2

Indwe 13 7

Good day,

I recently had a service issue that I raised with Customer Care, and was even more disappointed when I received no

response for more than three weeks!

After phoning the Customer Care Centre, I was referred to Tlotlego Ngasame. She immediately looked at my

complaint on the system and said that she would get back to me the next day. The very next morning she sent a

courtesy email to say that she was busy dealing with my case, and that I would have feedback by that afternoon. By the

end of that day, my query had been dealt with and resolved.

A professionally written apology letter with a complementary flight was waiting in my inbox. Tlotlego also gave me

her direct email address so that I could contact her if there were any problems, or if I needed to book a date for my

complementary ticket in the future. She even managed to extend the validity period of the flight after realising that it had

taken over three months for my query to be settled.

I just wanted to let you know that I thought Tlotlego’s service was exceptional, and if there were more people like her

working for your airline, there would be a lot fewer complaints to deal with in the first place.

I really hope you see this letter as positive and constructive feedback. I am a member of OneWorld (Emerald) and a

regular world traveller, and I believe our local airlines should be up there with the rest of the best. And by having friendly,

professional and helpful people (like Tlotlego) in your employ, you are well on your way to getting there.

Kind Regards

Bertus

Congratulations to Bertus, who wrote our winning letter this month. He has won a Samsonite Laptop

Backpack valued at R995.

The wriTer of The winning leTTer in The June ediTion of

Indwe will receive a SamSoniTe Spark BeauTy caSe

valued aT r995.The Samsonite Spark range of luggage is practical and user-friendly.

Smart design, as well as key security and comfort features, makes

Spark the obvious choice for regular travellers. Double wheels

facilitate a smooth rolling action without adding weight or bulk.

Space saving design allows for larger volumes in cabin and check-in

size bags, and all Spark bags are made from durable and lightweight

materials. Available in black and rock grey, there is a wide variety of

bags in the range.

To locate a stockist near you, visit www.samsonite.co.za, call

+27 31 266 0620 or follow @Samsonite_ZA on twitter.

do you have SomeThing To Say?

Let us know what is on your mind by sending an email to

customercare@flyexpress.aero.

Letters may be edited, shortened or translated from their original language.

Passenger letters@WORK

Dear Customer Care

My mother, Mrs Eileen Morton, has asked me to write this email to you on her behalf.

She was flying home from Port Elizabeth in January when the portable oxygen machine she uses malfunctioned

during the flight. She was understandably panicked about the situation.

She would like to thank the staff who attended to her (Nomthwa, Lebohong and Yakhupha) for the fantastic manner

in which they assisted her. They were very caring and helpful to my mum. She knows this is a very late thank you, but she

really wanted to commend them on their service.

Many thanks

Linda

Good day

I just would like to thank you and commend your staff on their outstanding service.

The other day when I was on one of your flights, there was an elderly man who required assistance. Without hesitation

the air hostess assisted him and was extremely friendly and warm hearted to this passenger.

I love the meals on board, as well as your fantastic magazine that keeps me entertained throughout my flight. I read

the same magazine more than once in the same month, as I love the stories.

Thanks for the outstanding service.

Regards

Jade Manggos

Indwe1 3 8

Africa's talent revealedPA

RT

ING

SH

OT

This month, we feature Sue Tester’s atmospheric shot of an ancient baobab tree surrounded by grazing zebra. Sue took this photo when she was visiting Botswana’s Chobe National Park.

If you think you have what it takes, send your photos (1 MB each), details of where they were taken and your contact details to nicky@tcbmedia.co.za, with the words “Indwe Photo” in the subject line.

We can’t wait to show them off!