infection control key performance indicators selection and establishment
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TRANSCRIPT
Rania Mohamed [email protected]
Lecturer of clinical chemistry, MRI-Alexandria University ,CPHQ,LSSGB
Health governance –MRI-Alex university unit coordinator
IHI Egypt & NAHQ member
Infection control indicators between monitoring and improvement
•Health care-associated infections lead to death, disability and excess medical costs.•Infection prevention and control program will reduce the cost if applied and monitored effectively
WHO recommendations ………GENERAL
CONCEPTS
GENERAL CONCEPTS
Health-care facilities must implement infection prevention and control policies supported by institutional management.
WHO recommendations ………
GENERAL CONCEPTS
WHO recommendations ………
• Infection prevention and control maximize patient outcomes and is part of the institute's responsibility to provide effective, efficient and quality health services
An overall approach to aninfection prevention and control policy at the health-care facilitylevel is based upon
Approach
WHO recommendations ………
Management
Indicators &
Audits
Communication and education
KPI = Key Performance Indicator
ObjectivesHow to select and implement indicators
• awareness of maintenance performance.+ =
How to use indicators for improvement
Determine………
What are indicators? KPIs are quantifiable measurements that
reflects the critical success factors of a business.
KPIs are quantitative measures of a specific part of a process or of an outcome.
KPIs have a major impact on the performance of the business
What is a KPI?
KPIs track performance against established goals.
•Key Performance Indicators (KPI) are related to goals or objectives andprovide a means for tracking performance against that goal or objective. •KPI are used to assess current performance (LAG) and guide action toward improvementand enhancement (LEAD)
PredictPredict
LEAD LAG
Current
Why indicators?
Tool for performance monitoring
Identify areas that need further study and investigation
• Track changes over time
Choice of indicators
Step 1: Define Organization`s Strategy
Step 2: Audit Existing Measures
Step 3: Develop Measures
Step 4: Educate and train
Step 5:Analyza and report
Process flow chart Observation of process Process outcome
Determine…
How to determine the indicator ?
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KPIs should be? Surgical VS Prosthetic
1-Related to quality dimension/s(efficiency, efficacy, appropriateness, availability,timelines, effectiveness, continuity )
KPIs should be?
2- Specific3-Measurable4-Aligned5-Timely6-Realistic7-Ethical8-Recorded
KPIs are not…………
1-GROUP OF METRICS• NOT EVERYTHING WE MEASURE IS A KPI !2- STATISTICS•THESE CAN HELP DEFINE KPI’s
3- A TOOL FOR BLAME
4- WALL PAPER
WHAT ARE KPI’s NOT?
Types of indicators
• Outcome ( effectiveness)
• Efficiency of PROCESS
•Monitoring &measurement of Processes
KPIs are tools for collection of data
Sentinel-event
Aggregate data
Types of indicator
Continuous-variable
Rate –based
Aggregate data
KPIs are tools for collection of data
KPIs are tools for collection of data
Types of indicator
Sentinel-evente.g Intrahospital mortality of patients due to infections within two post procedure days (MMR)
KPIs are tools for collection of data
Aggregate data
Continuous-variablee.g No of complains or incidents monthly raised / department
KPIs are tools for collection of data
Aggregate data
Rate –basede.g Proportion of staff observed performing hand hygiene beforeattending patients
HOW TO DETERMINE THE desired performance ?
Improvement…
How to use it for improvement ?
HOW TO DETERMINE THE desired performance ?
Compare against benchmark Refer to guidelines Compare self performance versus same circumstances in the same period
Core infection prevention and control interventions for health-care facilities
Indicator process Proportion of staff
observed performing hand hygiene before attending patients
Hand hygiene
Proportion of staff observed wearing
gloves when exposure to blood or body fluids
is anticipated
Personal protective equipment
Average time between admission and isolation for
tuberculosis patients
Isolation precautions
Proportion of intravenous lines
inserted using aseptic technique
Aseptic technique
Proportion of rooms appropriately
disinfected after patients' discharge
Cleaning and disinfection
Proportion of sterilized devices whose sterility is
documented with test strips
Sterilization
Three-dose hepatitis B vaccine coverage among nurses, physicians and
laboratory technicians
Immunization and exposure
management
Hand washing process indicator
Effectiveness
% of hand washing frequency = Number of times employees did wash their hands / Number of times employees should havewashed their hands)
HAND WASHING KPI
HAND WASHING KPI Outcome efficiency
% In-compliance= Number of times employees did wash hands with method in guidelines /Number of times employees should have washed their hands
Compare self performance versus same circumstances in the same period
Performance over time
Chart showing trend
Chart showing trend
Self-Reported Factors for Poor Adherence with Hand Hygiene
Hand washing agents cause irritation and drynessSinks are inconveniently located/lack of sinksLack of soap and paper towelsToo busy/insufficient timeUnderstaffing/overcrowdingPatient needs take priority
Corrective actions for improper compliance
1. Have a clear written policy and
procedure
2. Educate personnel continuously
3. Easy access to hand washing facilities
Provide an environment thatsupports hand washing - NOT Like
THIS……………………………………..LIKE THIS
Encouraging hand washing facilityBad hand washing facility
Corrective actions for improper compliance
4. Careful selection of products
5.Monitor the technique and provide
indicators
6. Record and analyze the results to
improve the compliance
Cleaning and disinfection KPI………
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Cleaning and disinfection KPI
Effectiveness (rate based indicator)
Proportion of rooms appropriatelydisinfected after patients' discharge(WHO indicator)
Cleaning and disinfection KPI
Efficiency
No of facilities reaching the desired acceptable limit / total number of
facilities
For improvement
In any organization…
It is better to have………………….
HAND WASHING KPI
Dashboard for indicators……….
DASHBORD MODEL
DASHBOARD MODEL
Other Tips for Good KPIs
REMEMBER…….
1. Have them!
2. Align them to mission, vision, strategy
3. Test them for validity and reliability, practicability
4. Discuss them and review them. Are they really key?Don’t overestimate their importance!
5. Differentiate between lag and lead indicators (determine the type)
8. Use them for Improvement
6. Benchmark them
7. KPI should lead to change