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SET-UP GUIDE INFINITE PORTABLE MEASUREMENT SYSTEM

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CimCore Setup Guide

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  • SET-UP GUIDE

    INFINITE PORTABLE MEASUREMENT SYSTEM

  • CIMCORE Infinite SERIES SET UP GUIDE Release 12/07/04

    CimCore

    Carlsbad, California

  • Release 02/18/05 Infinite Series Setup Guide

    IMPORTANT NOTICE Information contained in this document is subject to change without notice and does not represent a commitment by CimCore. The software described in this manual is furnished under license agreement and may be used only in accordance with the terms of such license. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose without the express permission of CimCore. CimCore

    DISCLAIMER NOTICE Any unauthorized alteration, modification, repair or use of the CimCore Infinite series system will automatically void the manufacturers warranty. The manufacturer is not liable for damage to software or hardware caused by such unauthorized handling or use of this equipment. For warranty information, repair service, technical assistance, latest updates, and current pricing information, please contact CimCore.

    TRADEMARK NOTICE

    CimCore is a trademark of CimCore

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    TABLE OF CONTENTS Chapter One ........................................................................................................................ 4

    Introduction ...............................................................................................4 Conventions Used in this Guide................................................................................... 4 Accessories ................................................................................................................... 4 Functional Overview.................................................................................................... 5 Technical Overview ..................................................................................................... 5

    Chapter Two........................................................................................................................ 6 Getting Started with the CimCore Infinite..................................................6

    Unpacking .................................................................................................................... 6 Opening the Travel Case........................................................................................... 6 Contents Checklist .................................................................................................... 6

    CimCore Infinite Arm Case Checklist................................................................... 7 CimCore Infinite Computer Checklist................................................................... 8

    Assembly................................................................................................................... 8 Magnetic Base Assembly ...................................................................................... 8 Attaching CimCore Infinite Arm to Magnetic Base.............................................. 9 CimCore Infinite System Assembly.................................................................... 11 Wi-Fi Integrated Antenna.................................................................................... 14

    Chapter Three.................................................................................................................... 15 Installing Software and Wi-Fi Setup.........................................................15

    Installing Software ..................................................................................................... 15 Changing Armspecs Manually................................................................................ 16 Changing Language ................................................................................................ 16 Changing Arm Types.............................................................................................. 17

    Setup of Wi-Fi Wireless Communications (Optional) ............................................... 18 Preamble.................................................................................................................. 18 Part 1 ....................................................................................................................... 18

    Step A. Finding the arm in the WiFi network list ............................................... 18 Step B. Connecting the PC to the Arm................................................................ 20 Step C. Set the PC Wireless IP Address.............................................................. 22

    Part 2 ....................................................................................................................... 26 Step A. Selecting WiFi in WinRDS .................................................................... 26

    Confirming Communications....................................................................28 Arm Utilities Confirming Communications ............................................................... 28 Checking Camera Operation...................................................................................... 33

    Chapter Four ..................................................................................................................... 36 Maintaining and Handling the Infinite Arm .............................................36

    Maintenance for Your CimCore Infinite Arm............................................................ 36 Correctly Handling Your CimCore Infinite Arm....................................................... 37

    Chapter Five...................................................................................................................... 39 Troubleshooting and Service ....................................................................39

    Troubleshooting the CimCore Infinite Series ............................................................ 39

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    Troubleshooting Wi-Fi............................................................................................ 41 Determining If a Power Conditioner is Required....................................................... 42

    When a Power Conditioner is Always Required .................................................... 42 When a Power Conditioner May be Required ........................................................ 42 When a Power Conditioner May Not be Required ................................................. 42

    Service and Technical Support................................................................................... 42 Chapter Six........................................................................................................................ 44

    Optional Accessories Set Up .....................................................................44 Installing the Universal Mounting Plate..................................................................... 44 Attaching the Vertical Mounting Plate....................................................................... 45

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    Chapter One Introduction This manual will describe the correct unpacking, assembly, set up, and handling of a typically configured CimCore Infinite series system, insuring that you will get the best performance possible.

    Conventions Used in this Guide This manual uses the following conventions to alert you to information that varies from optional to critical in nature. These guidelines are used to distinguish the difference between these passages:

    NOTE: A Note is used to indicate useful, but not critical information about the operation of your CimCore Infinite system or its sub-parts. Information contained in a Note is not safety related. Advice therein is optional.

    CAUTION: A Caution highlights information that is critical to the vitality and correct operation of your CimCore Infinite system or its sub-parts. Failing to heed this advice will potentially result in damage to your CimCore Infinite system. It is important to read the Cautions and comply with the advice.

    WARNING: A Warning alerts you to information that is critical to human safety. Failure to comply with a Warning potentially imperils the safety of the CimCore Infinite operator, the safety of others, and/or the integrity of surrounding property. You could be at risk if you ignore the Warnings.

    Accessories If you have also purchased the Universal Mounting Plate and/or the Vertical Mounting Plate accessories available for the CimCore Infinite, theyre set up and application are discussed in Chapter Eight, Optional Accessories Set Up.

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    Functional Overview The CimCore Infinite series portable articulating arm coordinate measurement system is a powerful tool for 3-dimensional digitizing, inspection, and reverse engineering. Its lightweight design and portability allow for easy inspection at multiple work sites, as well as quick mounting in any orientation for easy measurement in tight or confined spaces. The CimCore Infinite series offers reliable, high accuracy data for use with a wide variety of software packages, and exporting to most popular computer assisted drafting (CAD) programs.

    The CimCore Infinite system consists of the CimCore Arm, a computer, and power supply. The entire system can be set up in minutes and requires only a single operator. A remote-control mouse located on the wrist of the measuring arm can perform all software functions. Audio feedback helps to guide the operator through inspection routines.

    Technical Overview The CimCore Infinite series portable articulating arm is constructed from high-grade carbon fiber, which is inherently temperature stable. The construction duplicates and enhances the movement and reach of the human arm (shoulder, elbow, and wrist), plus infinite rotation of principal axes. Each element offers two degrees of freedom. The Arm is available in a variety of lengths and there are extended measurement options available to permit accurate inspection of parts and assemblies larger than the Arms measuring envelope. Data collection is obtained through various contact, non-contact, laser, and speciality probes. The Arm also has a built camera for documenting parts and performing transprojections.

    The CimCore Infinite series system works in tandem with a variety of software packages that are accessed via the proprietary Arm Utilities software drivers provided with the system.

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    Chapter Two Getting Started with the CimCore Infinite Correctly unpacking the CimCore Infinite system is important for the following reasons. First, it is your assurance that all of the required parts are available. Second, it insures that the parts are not damaged in the course of unpacking.

    Unpacking The following are the steps to properly unpack and inspect the product. The first step involves opening the travel cases and verifying that all of the parts are present. Please follow these steps carefully to insure the correct setup of your CimCore Infinite.

    Opening the Travel Case 1. Set the travel cases flat on the floor. Make sure that the

    top lid of the case is up.

    2. Open the case.

    Contents Checklist 1. Check the contents for the following parts. Place a

    checkmark next to each item to indicate that it is present and intact. Refer back to these pictures for reference during product assembly.

    NOTE: If you have purchased optional items, please refer to Chapter Eight, Optional Accessories Set Up for more information after conducting the standard inspection prescribed herein.

    2. Figures 2-1 and 2-2 below show the basic CimCore Infinite and its computer system. Use the checklists below the pictures to insure that all of the components are present.

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    Figure 2-1. CimCore Infinite Series Arm and Container

    CimCore Infinite Arm Case Checklist Item # Description 1 Arm 2 Magnetic Base 3 AC Power Cable 4 USB Cable (15 foot) 5 Probe Box 6 Probes 15 mm ball, 6 mm ruby, and point probe 7 Circuit Checker(Optional) 8 Camera Dongle 9 Battery Pack 10 Desiccant 11 Certified Length Standard 12 Documentation

    *Contents may very slightly computer is not illustrated

    Magnetic Base

    AC Power Cable and USB Cable

    Battery Pack

    Probe Box with Probes

    Certified Length Standard

    Camera Dongle

    Arm

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    Figure 2-2. CimCore Infinite Series Computer and Box

    CimCore Infinite Computer Checklist Computer Software disks or CD Power Supply

    Assembly There are two main components included with the CimCore Infinite system. These are the CimCore Infinite arm assembly and the computer control unit. Follow each of the following steps in the sequence indicated.

    CAUTION: If your CimCore Infinite system purchase included the Universal Mounting Plate and/or the Vertical Mounting Plate, you MUST first follow the instructions, in Chapter Eight, Optional Accessories Set Up for the correct assembly procedures and then return to Attaching the CimCore Infinite Arm to the Magnetic Base.

    Magnetic Base Assembly The Magnetic Base holds the CimCore Infinite arm on the working surface. The first step to assembling the system is to attach to Magnetic Base.

    NOTE: To maximize the accuracy of the arm it is highly recommended that it be placed on a rigid steel table.

    1. Remove the Magnetic Base from the case.

    2. Place the Magnetic Base on a table and place the magnets in the ON position, Figure 2-3.

    Manuals & CD. Some systems will have on-line documentation.

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    CAUTION: Always make sure that the magnets are in the ON position before moving the arm from the vertical home position and when moving the arm make certain to put the arm in the vertical home position before placing the magnets in the OFF position or the arm will fall.

    Figure 2-3. Magnetic Base Attached to Table

    3. Proceed to Attaching CimCore Infinite Arm to Magnetic Base (below) to complete the Arm assembly.

    Attaching CimCore Infinite Arm to Magnetic Base The next stage involves attaching the Arm to the Magnetic Mounting plate.

    CAUTION: Do not allow any part of the CimCore Infinite Arm to strike the floor or any other hard surface.

    1. Carefully remove the Arm from its travelling case, see Figure 2-4 for reference. Take care to insure that it does not strike any hard surfaces upon removal.

    All Tree Magnets in ON Position

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    Figure 2-4. Arm Being Removed from Case

    2. Gently position the Arm so that the underside of the arm is over the threaded portion of the Magnetic Base, Figure 2-5.

    Figure 2-5. Arm Being Placed on Magnetic Base

    Carrying Handle

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    3. Tighten the Locking Nut so that it is snug, Figure 2-6. No tools are necessary.

    Figure 2-6. Tightening the Locking Nut

    4. The Arm is now in place and you may take advantage of the infinite pivoting capability.

    CimCore Infinite System Assembly The final stage connects all of the system components: CimCore Infinite Arm (now attached to its Magnetic Base), Power Supply, and Computer.

    WARNING: Be sure that all power switches on the CimCore Infinite components (Arm, and computer) are turned OFF before conducting this final assembly.

    1. Use Figure 2-7 below, showing the back panel of the CimCore Infinite Arm, for reference. Carefully remove the following parts from the containers and place near the Arm and Magnetic Base assembly:

    ?? 15 Foot USB Cable

    ?? AC Power Cable

    Tighten Locking Nut Until Snug

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    ?? Desired Probe

    ?? Camera Dongle of Scanner Connection

    ?? Battery Pack

    ?? Computer

    ?? Computers AC Power Cord

    Figure 2-7. CimCore Infinite Series Arm Back Panel

    2. Connect the AC power cable to the connector on the Arm marked POWER.

    3. Connect the USB Cable to the connect USB connector on the Arm. IMPORTANT CAUTION: Do not attach USB cable to Arm until software is installed.

    4. If the on board camera is going to be used, attach the Camera Dongle to the connector marked SCANNER or attach the scanner if a scanner is being used.

    5. Install Battery Pack (CimCore label side up) into the base and push in until it clicks.

    6. Place the software Key Plug on the printer port of the computer as shown in Figure 2-8 below.

    Power Cable Connection

    Arm Power Switch

    USB Connection

    External Speaker Connection

    Battery Pack Port

    Wi-Fi Antenna

    Camera or Scanner Connection

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    Figure 2-8. Software Key Attached to Printer Port

    NOTE: Some software requires two keys. The correct number of keys will be shipped with your CimCore Infinite system.

    7. Attach the computers AC power cord.

    8. Connect AC Power Cable from Arm to AC outlet.

    9. Connect desired probe by aligning white dots on probe with dots on probe adapter, Figure 2-9. Gently insert probe and push down. Hand tighten probe nut.

    Software Key Attached to the Printer Port (if applicable)

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    Figure 2-9. Attaching the Probe

    Wi-Fi Integrated Antenna This antenna allows for wireless communications if your PC is equipped with the proper hardware. See Chapter 4 for installation procedure.

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    Chapter Three Installing Software and Wi-Fi Setup This section describes the procedure to install the software and the set-up of Wi-Fi communications.

    Installing Software CAUTION: Make sure Arm is NOT attached to power source and the Camera Dongle is removed from back of Arm Base.

    NOTES: WinRDS 4.0s installer does not bring up the LoadArmData application as in the past. WinRDS itself handles loading Armspecs and language selection. Also The installer installs the USB drivers for the Sony Camera that is integrated in the Infinite Arm.

    1. Install software CD in drive.

    2. Run the Win RDS 4.0 installer. NOTE: If necessary uninstall a previous version and return to this step.

    3. Install USB connector to computer. DO NOT INSTALL CAMERA DONGLE AT THIS POINT.

    4. Now connect the Arm to AC power and turn power switch to ON position. Wait for Windows to find the USB device and bring up its USB Device Wizard. Follow the steps of the wizard until it is complete. (NOTE: You may not see this wizard if you are running Windows 2000 or if a CimCore USB arm was previously installed.

    5. Attach the Camera Dongle to the Arm Base. Wait for Windows to bring up the USB Device Wizard and proceed as in Step 3. There are two devices to install; the camera and a microphone. As above, you may not see any Wizard activity if the camera was previously installed or you are running Windows 2000.

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    6. Run Arm Utilities. NOTE: It is not mandatory to run Arm Utilities at this point. It is WinRDS itself that will perform the necessary set-up the first time it is called after an installation. However, it is good practice to run Arm Utilities immediately following the arm installation in order to do a basic checkout before invoking a third party application. If ArmSpecs data already exists in the installation location, the Arm specs are discovered and used. If no Armspecs are found and the Arm dos not have Armspec loaded in its memory, two dialog boxes will appear asking for the location of the Armspecs. Locate the Armspecs and load as directed.

    Changing Armspecs Manually Locate the Configuration screen and select the Armspecs tab, Figure 3-1.

    Figure 3-1. Armspec Tab

    Click Change Armspecs and follow directions on the screen. When complete click OK and restart the Arm run with the new Armspecs. NOTE: The Arm mustr be in the disconnected in order to change Armspecs.

    Changing Language Locate the Configuration screen and select the General tab, Figure 3-2.

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    Figure 3-2. General Tab

    In the Language dropdown list select from the languages available. When done, press OK. All WinRDS text strings will be switched immediately (select Special Functions to see this). However, the main screen of Arm Utilities will not reflect the new language until you exit and restart.

    Changing Arm Types WinRDS will automatically select the right arm type of arm based on information stored in the Armspecs file. However there are a couple of exceptions to this rule.

    If you load Armspecs for a 2000, serial arm, WinRDS will give you an error message, Figure 3-3.

    Figure 3-3 .Error Message

    Run the switcher.exe file located in the extras folder to switch to 2000 arm. If necessary you may run it again to switch back to 3000/Stinger/Infinite, Figure 3-4.

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    Figure 3-4. Select Arm Type

    Setup of Wi-Fi Wireless Communications (Optional)

    Preamble There are two parts to the WiFi setup. Part 1 is getting the PC to talk to the arm. Part 2 is getting the Software (WinRDS) to talk to the arm. TIP: While trouble shooting Part 1, be advised that our software (WinRDS, PI, etc.) is completely out of the picture. In fact you need not install any of our software to accomplish Part 1.

    Part 1

    Step A. Finding the arm in the WiFi network list The wireless capable PC requires a way to view the available WiFi networks. You may be using the standard Windows code, or the WiFi vendor may provide a custom utility. Either way there will be a dialog box in which you can see all the wifi networks in your area.

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    There are two kinds of WiFi networks; 1. Infrastructure(or Access Point), and 2. Ad-hoc(or Peer-to-Peer). Most office networks are type 1 (as are McDonalds and Starbucks), while the Infinite is type 2. Being Type 2 means that any WiFi PC can connect to the arm without there being a Host (WiFi router) in the vicinity. Ad-Hoc is often used at meetings where several PCs can connect together to share information, without the need of a Host. TIP: If you cannot see any networks check if there is a Vendor supplied utility program. Sometimes this vendor program will disable the Windows built-in method.

    TIP: If you see some networks but not the arm, check if Ad-Hoc filtering is on. Usually there is an advanced setting which switches between view all networks, view Infrastructure only, and view Ad-Hoc only. For our purposes we must be able to view Ad-Hoc. If you can see the arms SSID in the list of available networks go to Step B. If not review the TIPS above and call Techsupport if the condition continues.

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    Step B. Connecting the PC to the Arm The specific sequence of events to connect to a wireless network will depend on the WiFi software in use. Below are screenshots for Windows and a Vendor utility. In any case the goal is to perform a Connect

    Windows built-in utility

    Vendor supplied utility

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    TIP: Clear out any networks in the Preferred List to avoid switching automatically.

    Two networks in the preferred list.

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    Step C. Set the PC Wireless IP Address The WiFi chip used in the Infinite has a built in Operating System. It supports Web Browsing and Ping. The Web Browser allows configuration of the chip, while the Ping function makes it possible for the PC to test the connection easily. The key point at this stage is to establish compatible IP addresses for the PC and the arm. TIP: The arm is set at the factory with an IP address of 192.168.0.3. In order for the PC to talk to the arm, the PCs wireless IP address must be 192.168.0.X, where X is any value except from 1 to 254 but NOT 3.

    Go to the Properties Page for the Wireless card. Select TCP/IP settings

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    Change to Use the following IP address (ie. a static IP address). Enter 192.168.0.X where X is 1 to 254, but not 3. Hit the Tab key to fill in the Subnet mask (as shown above). Hit OK to return to the previous screen. Hit OK again to exit the Properties dialog. With the PC wireless network IP address set you can now go to Step D.

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    Step D. Checking Communications between the PC and the arm You may skip Step D and go directly to Part 2. Return here if you find a problem in Part 2.

    Select the Run item from the Start menu and type cmd and hit Enter. This will bring up a DOS box. Type: ping 192.168.0.3 and hit Enter. If you see something similar to the screen below the PC and arm are talking OK.

    TIP: If you get a response Host unreachable, it means that you have not set your PCs wireless adaptor IP address correctly. Specifically it means that the first three numbers are not 192.168.0. Use the ipconfig command to get more information

    TIP: If you get a response Request timed out, it may mean that there is a conflict of IP addresses. This can occur if the PC has an Ethernet connection, which is using the same IP address range (Ie. 192.168.0). Many simple routers use this scheme. Use the ipconfig command to check.

    TIP: If you get a response Request timed out, and you have verified that there is no IP address conflict present, wait and try again. Sometimes it takes the arm several minutes after establishing the link to the PC before it will

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    respond to a ping. If this problem persists, it suggests that the arms Wi-Fi configuration is incorrect.

    TIP: To check on the IP addresses in use, try the ipconfig command. It will dump out all network information for Ethernet as well as wireless connections.

    This shows that the PC wireless IP address is correct and the wired LANs address will not conflict with our wireless connection

    This computer has a wired LAN, which is using the same IP address range as the arm. You will not be able to use the WiFi unless this situation is altered.

    If the ping command is successful, the PC and arm are communicating. You can now proceed to Part 2.

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    Part 2

    Step A. Selecting WiFi in WinRDS WinRDS controls the communication port selection for all Applications. Normally one runs Arm Utilities to choose between COM1 COM8, USB or WiFi. This choice is remembered and becomes the default selection. Unfortunately some third party Applications want to make the selection themselves. If said Application doesnt have a WiFi option, it may be impossible to use WiFi with that Application. The solution is for the Vendor of that software to update their code to allow WiFi selection. Note that some Applications always use the default port selection, and allow you to get to the CONFIG panel while running the Application itself.

    WiFi is not selected.

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    When WiFi is selected, The Arm IP address field is enabled. This should only be changed if you have reconfigured the WiFi chip on the arm. If you do change it, the new value will be remembered. The SSID is the name of the arm as seen in the wireless network list back in Part 1. If you want to rename the arm, type a name in the box and hit Set. If the rename is successful, the arm will start broadcasting with the new name. This means that you will have to go back to Part 1 and select the new name from the list of available wireless networks. TIP: When switching to WiFi, it is a good idea to Get the SSID. If this is successful you can be sure of everything working OK. The Channel is the portion of the spectrum being used for communications. If you want to try a different channel, type in a number from 1 to 14 and hit Set. If the channel is changed the PC will automatically switch to it without operator intervention.

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    TIP: If your WiFi performance seems sluggish, it is probably due to heavy traffic in your area. Try switching to another channel.

    Confirming Communications This section describes the procedure for confirming that all of the components of your CimCore Infinite system are talking to one another. This is vital to system operation.

    For testing communication in WinRDS, follow the steps in this section.

    Arm Utilities Confirming Communications Be sure that the WinRDS software key (optional) is properly placed on the printer parallel port.

    1. After checking the outlet (if required), check to see that all connections have been made.

    2. If computer is not on, turn it on. Turn power on to the Arm. The power switch is located on the back panel (ON/OFF). The Arm power switch will illuminate (green light). The Arm will also beep once to indicate that it is receiving power and the green LED on the front of the Arm base will illuminate, Figure 3-10.

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    Figure 3-10. LEDs on Front of Arm Base

    3. Use Figure 3-11 for reference. Connect the 15mm ball probe to the CimCore Infinite Arm by aligning white dots on probe with dots on probe adapter. Gently insert probe and push down. Hand tighten probe nut.

    Figure 3-11. Connecting Probe to the Arms Socket

    CAUTION: Do not force the probe in.

    CAUTION: Do not over tighten probe nut, but be sure that it is well attached.

    Probe Nut

    Green LEDs

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    4. Double click on the CimCore Arm UTILITIES shortcut icon on your desktop screen.

    Arm Utilities will begin to communicate with the arm. The following screen, Figure 3-12, will appear.

    Figure 3-12. Arm Utilities Screen

    5. Place the arm in the Home Position (for reference, see Figures 3-13 and 3-14 below) to reset the axes. The Home Position is obtained by the particular placement of each axes. The A, B, and C axes (shoulder to elbow) should be parallel to the surface and the D, E, and F axes (elbow to finger) should be perpendicular to the surface.

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    Figure 3-13. Home Position

    Figure 3-14. Home Position

    6. Rotate the arm by moving all the axes. As each axis is set, you will see the bars turn blue. The H axis is used with a Linear Rail System and will remain blue during the reset process. G is for the 7th Axis Arm.

    7. Once all the bars have turned blue (as in Figure 3-3 above), the operator will have mouse control while holding the CimCore Infinite Arm. The arm now acts as a 3-dimensional mouse for screen selections while in Arm Utilities. The movement of the wrist and finger (E

    Shoulder

    Wrist

    Elbow

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    and F axes) allows for fluid mouse control. The Arms middle button acts as the left mouse button.

    NOTE: All of the software functions on the screen can be accessed using the mouse functions of the CimCore Infinite Arm. Moving the wrist to the left moves the pointer to the left. Moving the wrist to the right moves the pointer to the right. Moving the wrist up or down causes similar movement of the pointer on the screen. The Arms middle button acts the same as the left button of a PC mouse.

    Figure 3-15. Software Functions Screen

    8. Verify the WINRDS ArmSpecs conversion by placing the probe in a hole that cups the 15mm ball probe while moving the elbow axis and watching the movement of the z value on the screen. There should be very little variation in the z value if the data was correctly translated.

    9. To exit Arm Utilities, place the screen pointer on the box with the X in the upper right corner of the screen (Windows close button) and press the Arms middle button.

    NOTE: ArmSpecs data is located in a folder called ARMDATA under C:\PROGRAM FILES\CimCore\WINRDS \ARMDATA. This folder also contains each of the probe profiles.

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    Checking Camera Operation To check camera operation, do the following:

    1. Make sure that power is turned on to the Arm, the USB cable is connected between the arm and the PC, the Communication protocol selected is USB and that the Camera Dongle is attached to the proper connector on the Arm Base.

    Figure 3-16. Camera Dongle

    2. Locate the Arm Utilities Configuration screen, Figure 3-17.

    Figure 3-17. Arm Utilities

    3. Click Config button. The Configuration screen will appear, Figure 3-18

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    Figure F 3-18. Configuration Screen

    4. Click the Video tab and the Camera Control screen will appear, Figure 3-19.

    Figure 3-19. Camera Control Screen

    5. Click the Initialize button. A camera image should appear in the Preview window, Figure 3-20.

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    Figure 3-20. Preview Screen

    6. Click OK.

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    Chapter Four Maintaining and Handling the Infinite Arm Correct maintenance and handling of the CimCore Infinite Arm will insure its longevity and accurate performance.

    Maintenance for Your CimCore Infinite Arm Preventative maintenance of your CimCore Infinite Arm will insure that it provides you with reliable service. The following are CimCore Inc.s suggestions for maintenance procedures.

    NOTE: The following are minimal recommendations. More frequent application of these procedures is highly recommended.

    ?? Keep all items clean. Wipe off the ball probes at least monthly with a clean cotton cloth that is slightly dampened with denatured alcohol.

    ?? Check all cable and wire connections at least monthly.

    ?? Back up files on the computers hard drive at least twice monthly.

    ?? Check the accuracy of the CimCore Infinite using the Certified Length Bar at least weekly.

    ?? Check for mounting stability with every remounting or at least weekly if used in one station.

    ?? Calibrate CimCore Infinite Arm every six (6) to twelve (12) months, depending on accuracy requirements.

    CAUTION: Check the accuracy immediately if the Arm is dropped, struck, or grossly mishandled.

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    Correctly Handling Your CimCore Infinite Arm Although the CimCore Infinite Arm is built with very durable and strong components, caution must be exercised in the handling, movement, and operating of the system. Since the CimCore Infinite Arm is an inspection machine, these procedures must be followed to insure success in all your applications of the system.

    ?? When positioning the CimCore Infinite Arm, lift only by the handle in back of arm. See Figure 4-1 for reference.

    ?? If the Arm is moved, make certain that the magnets are locked in place before reinstalling the Arm or it could fall from the base.

    Figure 4-1. Arm Correct Handling

    ?? When moving the Arm, use the transportation handle locking mechanism in back of arm.

    ?? Use the transportation case(s) provided upon shipment by CimCore, Inc. when moving the system from one station to another.

    ?? Remove the probes from the Arm prior to packing and/or transporting the Arm.

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    ?? Verify that the transportation case is closed and latched snugly before moving.

    ?? The CimCore Infinite Arm can be held in either a right-handed or left-handed position. When taking measurements do not exert excess pressure on the probe. Excess pressure may cause deflection on the probe or part and thus produce inaccurate data.

    ?? Always support the elbow as illustrated (see Figure 4-1 above) when measuring. Avoid wrapping your arm around the elbow.

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    Chapter Five Troubleshooting and Service While the staff of CimCore, Inc. sincerely hopes that you never have a problem operating your CimCore Infinite system, there may be the occasional need to troubleshoot an anomaly.

    Troubleshooting the CimCore Infinite Series If the unit fails to operate normally, check the following areas to determine whether the fault can be corrected with the procedures outlined below. If it cannot be corrected, or the fault is not listed below, contact CimCore Inc. for service information or technical support.

    Troubleshooting Table Symptom Cause Remedy

    No power to arm Power cord is not plugged in properly

    Verify the AC power cord is securely plugged in at the outlet and Power Supply

    Power Supply green LED inoperable

    Verify connection to wall and to power supply.

    No power from outlet Use provided circuit tester to determine proper wiring of the outlet. Use another outlet

    Arm ON/OFF switch is in the OFF position.

    Turn the on/off switch to the on position (back panel)

    Continued on next page.

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    Symptom Cause Remedy CimCore Infinite Arm is inaccurate

    Poor mounting Verify the stable mounting of the arm and part.

    Incorrect Probe selected Make sure probe Auto Detect is on and the correct probe is recognized

    Probe loose on arm Realign probe and tighten probe connector

    Incorrect Armspecs Reload Armspecs Cannot communicate with the arm. Possible reason

    1. The USB cable has come off.

    2. The arm is not powered on.

    3. Another application is using the arm

    4. The version of software is wrong for this model arm.

    5. IP Address incorrect

    No communication with arm No power to arm IP Address incorrect

    Verify all serial connections and recycle power Verify all power connections (see above) See Troubleshooting Wi-Fi

    WINRDS Error: Armspecs file format is invalid. You may need to run a later version of WinRDS.

    Wrong Armspecs for system Reload Arm specs

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    Troubleshooting Wi-Fi If the Arm is not communicating, it is possible that the IP address is incorrect. To correct this problem, do the flowing:

    1. Using the Ping command do the following: Select the Run item from the Start menu and enter CMD. This will bring up a DOS box. Enter: ping 192.168.0.3 and hit enter. If you see something similar to the screen below, Figure 5-1, the PC and arm are talking OK.

    Figure 5-1. Example Screen

    If you get a response Host unreachable, it means that you have not set your PCs wireless adaptor IP address correctly. See Initial Setup.

    If you get a response Request timed out, it means that the arm is not responding. Sometimes it takes the arm several minutes after establishing the link to the PC before it will respond to a ping. If this problem persists, it suggests that the arms Wi-Fi configuration is incorrect. This may or may not be fixable in the field. Contact [email protected] for more information.

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    Determining If a Power Conditioner is Required This is a brief explanation of when a power conditioner should be used with the CimCore Infinite series systems.

    When a Power Conditioner is Always Required A power conditioner is always required when the CimCore Infinite series system is used on a power circuit shared with heavy equipment, such as brakes, mills, large air conditioners, and especially arc welders. These machines generate excessive amounts of conducted noise that may interfere with system operations.

    When a Power Conditioner May be Required A power conditioner may be required when there is heavy machinery connected to a circuit that runs near the circuit that the CimCore Infinite series system is using. Noisy circuits can generate radiated noise of a clean circuit nearby. This situation is hard to predict without knowing how the facility is wired.

    When a Power Conditioner May Not be Required A power conditioner may not be required (but is still recommended) if the power circuit is known to be separate from any heavy machinery, large air conditioners, etc.

    Service and Technical Support Before calling for technical support or sending your CimCore Infinite series system in for service, please check with the troubleshooting section in this chapter.

    If you cannot determine or correct the source of your problems, call CimCore, Inc. at (800) 218-7125. You may also send us mail electronically. Our e-mail address is [email protected]

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    For service, contact CimCore. CimCore can refer you to an appropriate service facility. CimCore may also choose to repair the unit in our California factory.

    CAUTION: It is not recommended that any other companies service your CimCore Infinite series system. Unauthorized repair will void the warranty.

    NOTE: If you are unsure of the terms of your Service Contract with CimCore, check your contract.

    NOTE: When calling for technical support, it is advisable to have a phone by your CimCore Infinite series system for quicker and more efficient diagnosis. When you call us, be prepared to provide us with the following information:

    ?? Company name and location.

    ?? Your name or the name of the person to contact if a return call is required.

    ?? Your phone number.

    ?? Serial number of the CimCore Infinite (located on the outside radius of the base of the CimCore Infinite Arm).

    ?? We may also request an email and/or FAX number.

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    Chapter Six Optional Accessories Set Up There are several purchase options available to enhance your CimCore Infinite system. The following discusses the set up procedures for the Universal Mounting Plate and the Vertical Mounting Plate.

    Installing the Universal Mounting Plate

    The installation of the Universal Mounting Plate accessory (if applicable) is as follows.

    1. Attach the three magnets to the back of the Vertical Mounting Plate using screws, Figure 6-1.

    Figure 6-1. Universal Mounting Plate

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    2. Place the plate in the desired position. Turn on the magnets by placing the three switches in the ON position to secure the plate in the desired position.

    3. Return to Attaching CimCore Infinite Arm to Magnetic Base.

    CAUTION: Always make sure that the magnets are in the ON position before moving the arm from the vertical home position and when moving the arm make certain to put the arm in the vertical home position before placing the magnets in the OFF position or the arm will fall

    Attaching the Vertical Mounting Plate The installation of the Vertical Mounting Plate accessory (if applicable) is as follows.

    1. Place the plate in the desired position. Turn on the magnets by placing the three switches in the ON position to secure the plate in the vertical position Figure 6-2.

    Figure 6-2. Vertical Mounting Plate

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    2. Return to Attaching CimCore Infinite Arm to Magnetic Base.

    CAUTION: Always make sure that the magnets are in the ON position before moving the arm from the vertical home position and when moving the arm make certain to put the arm in the vertical home position before placing the magnets in the OFF position or the arm will fall