info-tech reseasrch group workshops overview
TRANSCRIPT
Why Info-Tech’s Workshops?
An Innovative Approach to ConsultingYour most pressing IT problems solved in one week
ONE
TWO
THREE
FOUR
Get 90% of Any Project Done in 5 Days
High Value. Standard $15,000 No-Hassle Negotiation
An Intense, Collaborative Learning Experience
Proven Results
Info-Tech’s Top Workshops
#1 Kick-Start IT-Led Business Innovation
One of the best aspects of the workshop was to be able to sit with my co-workers and brainstorm on ways to solve actual problems we have within our own company.
- ArcBest Technologies
9.5Overall
Workshop Effectiveness
10 / 10Information & Materials
9.0 / 10Facilitator Effectiveness
9.0 / 10Ability to Act on Next
Steps
Module 1: Launch Innovation
Module 2: Ideate Part 1
Module 3: Ideate Part 2
Module 4: Implement an
Innovation Process & Program
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Info-Tech’s Top Workshops
#2 Optimize Change Management
Info-Tech facilitators really pull out from participants the essence of their challenges, and put a process in place that gives you some sanity, boundaries, and guidelines on how to work together.
- Apple Federal Credit Union
9.5Overall
Workshop Effectiveness
9.5 / 10Information & Materials
9.5 / 10Facilitator Effectiveness
9.0 / 10Ability to Act on Next
Steps
Module 1: Assess Maturity & Determine Gaps
Module 2: Build Intake Process
Module 3: Build Core Change
Process
Module 4: Build Implementation
Plan
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Info-Tech’s Top Workshops
#3 Create a Right-Sized DRP
Best – excellent consultants with exactly the skillset and experience we needed
- People’s Bank
9.4Overall
Workshop Effectiveness
9.4 / 10Information & Materials
9.4 / 10Facilitator Effectiveness
9.4 / 10Ability to Act on Next
Steps
Module 1: Define Parameters
for your DRP
Module 2: Determine Desired Recovery Timeline
Module 3: Determine Current
Timelines & DR Gaps
Module 4: Create Project
Roadmap to Close DR Gaps
Module 5: Establish
Framework for Documentation
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Info-Tech’s Top Workshops
#4 Standardize the Service Desk
This was an excellent overview of the Service Desk project and reinforced the need for strong policy and process foundation on which our ITSM will be based.
- College of Charleston
9.3Overall
Workshop Effectiveness
9.1 / 10Information & Materials
9.1 / 10Facilitator Effectiveness
8.8 / 10Ability to Act on Next
Steps
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Module 1: Lay Service Desk
Foundations
Module 2: Design Incident Management
Module 3: Design Request
Fulfillment
Module 4: Plan the
Implementation of the Service Desk
Info-Tech’s Top Workshops
#5 Redesign IT Governance for Results
The facilitators, Sumit and Dina, were very professional and had a great ability to listen, record, and redirect the conversation to actionable steps for QAD.
- QAD
9.2Overall
Workshop Effectiveness
8.2 / 10Information & Materials
8.7 / 10Facilitator Effectiveness
7.7 / 10Ability to Act on Next
Steps
Module 1: Identify the Need for Governance
Module 2: Align IT with the
Business Context
Module 3: Assess the Current
Governance Framework
Module 4: Redesign the Governance Framework
Module 5: Implement
Governance Redesign
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Info-Tech’s Top Workshops
#6 Develop a Business Continuity Plan
I really appreciate their attention to content details, for having a keen understanding of the BPC material, and ensuring that our business audience understood the BCP process requirements as part of their deliverables.
- City of Lethbridge
9.0Overall
Workshop Effectiveness
8.0 / 10Information & Materials
9.0 / 10Facilitator Effectiveness
8.0 / 10Ability to Act on Next
Steps
Module 1: Identify Business Processes and Dependencies
Module 2: Determine Desired Recovery Timeline
Module 3: Determine Current
Achievable Recovery Timeline
Module 4: Identify Projects to
Close Gaps & Mitigate Risks
Module 5: Document &
Validate Incident Response Plan
See Full Workshop Details
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