infogain corporate overview

December 15, 2010

Copyright © 2010 Infogain Corporation. All rights reserved.1December 15, 2010Copyright © 2010 Infogain Corporation. All rights reserved.

Corporate Overview

Samir Singh

Business Development

Cell :+91- 9960 50 9095

Email:- [email protected]

December 15, 2010

Copyright © 2010 Infogain Corporation. All rights reserved.2

● Company Overview

● Strategic Focus

● Why Infogain?

● Questions & Answers

December 15, 2010


Infogain is a leading business and IT consulting firm specializing in business

process, architecture design, end-to-end project implementation, and

managed services

● Established in 1990

● 300+ customers worldwide

■ 50+ among Fortune 500

● Vertical focus on Retail,

Insurance and High Tech

● Headquarters in Los Gatos, CA

(Silicon Valley), with global

offices in Chicago, Irvine, Austin,

Atlanta, UK, and UAE

■ Offshore Development

Centers: Delhi and Pune,

India

December 15, 2010


We have invested in sustaining an infrastructure that is reflected in our

world-class network of people, processes and technology

● 1000+ employees worldwide

■ Practice leaders offer 15+ years of industry experience

■ Board of Directors comprised of leaders from Hewlett Packard, Informix,

Chordiant, and BEA

● Process and Quality Driven

■ SEI CMM L5 and ISO 9001 Compliant

■ Secure, Global Infrastructure – ISO 17799 Compliant

● Focus on latest applications and technologies through key partnerships

● Unique solutions and accelerators that drive results quickly

Thought Leadership + Exceptional Quality + Technology Expertise =

Infogain

Value

PropositionLow Internal Costs + Fair Rates

December 15, 2010


Our customers benefit from end-to-end solutions, valuable consulting

services and highly skilled engineering execution

Strategy & Planning:

● Strategic Planning

● Assessments and Workshops

● System Procurements

● Project Management Office

Services:

● Architecture Definition

● Software Engineering

● Packaged Application Implementations

● Business Process Management

● Cloud computing/SOA

Support:

● Transformation Roadmap

● 24/7 Support, Flexible Resourcing

● SLA-based Services

● Proactive Monitoring

● Metrics Dashboard

Strategy

Application

Management

Software

Integration,

Implementation &

Customization

December 15, 2010


We focus on latest applications and technologies through key partnerships

BI / MDM / DW

Collaboration /

SharePoint

Mobility

Integration / SOA

Cloud Computing

Software Product

Development

Application Mgmt.

Services (AMS)

December 15, 2010


Databases●Oracle, SQL Server, MySQL

Product and Custom

App Development●J2EE, Microsoft .Net, C++,

LAMP, Ruby on Rails

Portals & ECM●Oracle WebCenter, BEA

Weblogic Portal, Microsoft

SharePoint, Jboss Oracle UCM,

Alfresco

BI & MDM ●OBIEE, OBIEE+, MS BI Suite,

Oracle MDM Suite

SOA & Integration●Oracle Fusion SOA Suite, JBoss

Middleware, TIBCO

Testing Tools●QTP, eTest, Silk, LOAD RUNNER,

Jmeter

ERP, CRM●Oracle eBiz, Oracle Application

Services, Siebel and SalesForce

Retail Solutions●Oracle Retail

December 15, 2010



● Strategic Focus

● Case Studies

● Why Infogain?


December 15, 2010


Oracle Applications Implementation CustomizationMigration &

Upgrades

Application

Maintenance

Outsourcing/

Support

Apps DBA

Support

Offshore,

Onsite, support

BI / MDM / DWBusiness

Intelligence

Data Quality

Management

Data

Governance

Data

Integration

Master Data

Management

Performance

Management

Collaboration /

SharePoint

Web & Portal

Applications

Customization/

Integration

Migration /

Upgrade

Sustainability /

PerformanceContent Mgmt

Operations /

Support

Mobility B2C Applications Mobile POSEnterprise

Mobile Apps

Enterprise

Integration

Mobile App

Distribution

Mobile Device

Mgmt.

Integration / SOAEnterprise

Architecture

Content

ManagementBPM

Web & Portal

ApplicationsSOA

Applications &

Frameworks

Cloud ComputingSoftware As A

Service

Infrastructure

As A Service

Platform As A

ServiceBig Data / BI

Cloud Service

AggregationExafort Services

Software Product

Development

Design &

Development

Release

Engineering

QA / Test

Automation

Sustaining

Engineering

Technical

Support

SaaS Platform

Support

Application Mgmt.

Services

Transformation

RoadmapSupport Monitoring Maintenance Optimization QA & Testing

December 15, 2010


Oracle

ApplicationsImplementation Customization

Migration &

Upgrades

Application

Maintenance

Outsourcing /

Support

Apps DBA

Support

Oracle App Implementation

● Fresh Implementation

● Multi-Country & Multi-Language

Customization

Migration & Updates

● Accurate sizing and costing of a migration

● The expertise necessary to help control the risk associated

with application migration

● Cost-effective application migration

● Migrations for custom-coded applications as well as select

packaged applications and databases

● System and application upgrades to newer platforms

Application Maintenance / Outsourcing Support

Apps DBA Support

● Oracle Core DBA

● Oracle Applications DBA

Training

● User oriented training

● New module/features training

● Deliver Customer developed content Training

● Testing Capabilities (Feedback)

Enhancements

● Technical Development

● Customization, Building Extensions,

& creating Configurations

● Business Intelligence Development

December 15, 2010


BI / MDM / DWBusiness

Intelligence

Data Quality

Management

Data

Governance

Data

Integration

Master Data

Management

Performance

Management

Business Intelligence Implementation

● Reporting & Analysis

● Dashboards

● Advanced Analytics

● Data Mining

● Predictive Analytics

Data Quality Management

● Assessment & Roadmap

● Data Profiling

● Data Cleansing

Data Governance

● Data Governance Assessment & Roadmap

● Data Governance Strategy Framework

Data Integration

● Data Integration Assessment & Strategy

● Enterprise Data Warehouse Implementation

● Data Mart Implementation

● Data Consolidation and Federation

Master Data Management

● MDM Strategy

● Customer Master

● Product Integration Master

● Supplier Master

● Site/Location Master

● Master Reference Hub

Performance Management

● Scorecards

● Marketing Performance Management

● Retail Performance Management

● Insurance Performance Management

December 15, 2010


Collaboration /

SharePoint

Web / Portal

Applications

Customizatio

n/

Integration

Migration /

Upgrade

Sustainability

/

Performance

Content

Mgmt

Operations/

Support

Web & Portal Application

● Portal Solution

● Collaboration Solutions

● Publishing Solutions

● Intranet, Extranet, Internet

● Social Computing

Customization / Integration

● Application Architecture

● Branding / Standardization

● Business, Technical, Operational Requirements

● Business Processes

● Integration (Proj Server, Perfm Point, RMS, TFS, Comm

Serv)

● Integration with ERP, CRM, Supply Chain, Sys of Record

● Identity Management

Migration/Upgrade

● Content / Functional Migration

● Product Version Upgrade

● Legacy Repository Migration

● File System Migration

Sustainability/Performance

● Infrastructure Architecture

● High Availability

● Central / Distributed

● SLA

● Health Assessment

Content Management

● Information Architecture

● Web Content Management

● Compliance / Governance

■ Versioning

■ Content Lifecycle

■ Regulation

● Enterprise Content Management Strategy/Fit for Use

● Global Content Management System Deployment

Operations / Support

● Support Expertise

● Release Management

● Backup / Recovery

● Disaster / Recovery

● Monitoring

● Maintenance

● Archiving

December 15, 2010


MobilityB2C

ApplicationsMobile POS

Enterprise

Mobile Apps

Enterprise

Integration

Mobile App

Distribution

Mobile

Device

Mgmt.

B2C Applications

●Business Requirements

●Design / Development

●App Studio Registration

●Enhancements / Upgrades

B2E Applications (Enterprise Mobile Apps)

●Productivity Applications for Mobile Workforce

●Back-end Systems Workflow Access while on the move

●Legacy Application Enhancement using integration with

Camera, Email, GPS, Compass, Accelerometer

Special Applications - Mobile POS

●Fully functional iPhone-based Mobile POS solution

●Pre-built integration with Oracle POS server

●Scan Items

●Accept Credit Card

●Generate Receipt through local printer and email

●Create customer profile to build ongoing relationship

Enterprise Integration

●SOA Enabling of the Backend Applications

●Mobile Device-specific Content Generation from Backend

●Integration of Information gathered from mobile device with

the backend application

Mobile App Distribution

●Platform to Distribute Applications to Employees / Partners

●Integrated Application Security

●Role and Department-based Access to Mobile Applications

●Version Management

Mobile Device Management

●Multi Platform Mobile Device Management Platform

Implementation

●Manage mobile devices of your employees

●Implement company policies and procedures for employees

use of mobile applications

●Monitor device status from remote

December 15, 2010


Integration / SOAEnterprise

Architecture

Content

ManagementBPM

Web & Portal

ApplicationsSOA

Applications

&

Frameworks

Enterprise Architecture

● Build vs. Buy Evaluations based on ROI and TCO

Content Management

● Information Architecture

● Web Content Management

● Enterprise Content Management Strategy

● Global Content Management System Deployment

Business Process Management

● Planning

● Data Gathering, Analysis and Process Redesign

● Implementation

● Review of Benefits

● Continuous Improvement

● Business Process Automation

Web & Portal Applications

● Portal Product Evaluations

● Collaboration Applications, Team Sites

● Discussion Boards

● Web 2.0 (AJAX, Mashups, etc.)

● Custom External Facing Web Sites

● Automated testing using Watij and WatiN

● Open Source Portal Frameworks (Liferay)

SOA

● Full Service SOA Vendor

● SOA Maturity Model Support and Assessments

● Enterprise SOA Strategy / Services Everywhere

● SOA Maturity Assessments, Roadmaps and

Recommendations for SOA Implementation Methodologies

with Tactical, Strategic and Hybrid Approaches

■ Business Process and Service Modeling, Service

Candidate Identification

■ SOA Governance, Design Time and Runtime

■ Accelerators, Frameworks and Simulators for Service

Development and Testing

● Oracle SOA and Fusion Middleware Suites Expertise

● Enterprise Service Bus Implementation

● Web Service Development

● Business Process Automation

● B2B with RosettaNet

● Proof of Concepts

Applications & Frameworks

● Rich GUI Applications

● Web 2.0 Applications and Frameworks

December 15, 2010


Cloud ComputingSoftware As

A Service

Infrastructure

As A Service

Platform As A

ServiceBig Data / BI

Cloud Service

Aggregation

Exafort

Services

Application

(Saas – Software As A Service)

● Migration of E-mail Infrastructure from Microsoft Outlook to

Google Apps

● Implementing Workflow Applications with Google Apps

● Migrating SharePoint Applications to Microsoft BPOS

Infrastructure

(IaaS – Infrastructure As A Service)

● Migrating Existing Applications to Cloud Infrastructure

■ Amazon EC2, Rackspace

● Use Infrastructure

■ Hypervisor, Big Data

Platform

(PaaS – Platform As A Service)

● Custom Application Development

■ Google Apps, Microsoft Azure, Force.com

● Platform for DIY Applications

Big Data and BI

(Storage Virtualization and Next Generation BI – BI 2.0)

●Data Migration (500 GB or More) to Hadoop-based Virtualized

Storage Platforms

●Advanced Analytics, Heuristics and BI with Big Data Services

Composite

(Cloud Service Aggregation – Middleware for the Cloud)

●Process Design with Aggregation of In-House and Hosted

(Cloud) Services

●Order to Cash, Procure to Pay and Other Business Processes

●Vendor Lock In and Cloud Platform Agnostic Avoidance

Exafort Services

●Virtual IT Team

■ Outsourcing of common IT functions like DBA, System

Admin, Network Admin, Architect, Developer

●Cloud Strategy Assessment, Development

●Virtualization Service

December 15, 2010


Assisting SaaS vendors in developing and running the SaaS platform

Software Product

Development

Design &

Development

Release

Engineering

QA & Test

Automation

Sustaining

Engineering

Technical

Support

SaaS

Platform

Support

Design & Development

●Architect and Design SaaS-based products

●Customizable / Configurable Software products

●Re-architecting the product on newer technologies

●Performance bench marking and tuning

●Porting of products onto multiple operating system, database,

and app server platforms

Release Engineering

●Incremental and full builds

●End-to-end build platform automation

QA & Automation

●Test suite design and development

●Manual testing on multiple platforms

●Automated regression test suite development

Sustaining Engineering

●Defect fixing and code maintenance

●Patches and maintenance releases

Technical Support

●Level I support – Capturing customer issues and addressing

their queries

●Level II Support – Reproducing customer problems and

addressing them

Customer Funded Extensions

●Major product enhancements that are not a part of product

road-map

●Rolling a part of the enhancements into the product

End-to-end SaaS platform support

●Managing SaaS Platform

●Deploying new customers

●Customization & Configuration

●Customer support

December 15, 2010


Application Management

Services

Transformation

RoadmapSupport Monitoring Maintenance Optimization QA & Testing

Transformation Roadmap

●Application Portfolio Analysis

●Support Model, Processes & Tools

●SLAs and Performance Metrics

●Flexible Resources

●Recommendations

●Transformation Roadmap

●Business Case & ROI

Support

●Level-2 Functional, Technical & DBA Support

●24x7 global support

●SLA based guaranteed services

●Performance Metrics, Dashboard

●Focus on initial response time and resolution time

Monitoring

●Availability, Performance Monitoring

●Business Transaction as well as Business Process Coverage

●Pro-active model for early detection and resolution

●Leverage Oracle EM, Tivoli, OpenView, Foglight Tools

Maintenance

●Bug fixes, Feature changes, Maintenance & Patch releases

●User change requests management

●SLA-based Guaranteed Services

●Performance Metrics, Dashboard

●Focus on scope and schedule adherence

Optimization

●Functionality enhancement, Architectural improvement

●Eliminating gaps between application and business needs

●Measurable improvement in business KPI/metrics

●Assessment/workshop followed by implementing the

recommendations

QA & Testing

●Functional, Performance, Regression, Compatibility and

Security testing

●Focus on test automation

●Metrics driven testing methodology

●Leverage QTP, Win-runner, Load runner, JMeter, Silk test,

Junit tools

●Release management function

December 15, 2010



● Strategic Focus

● Why Infogain?


December 15, 2010


Project

● Multi-ORG for Singapore & China, Apps DBA

● Financials, Manufacturing, Apps DBA

● WIP & HRMS, Apps DBA

● Upgrade, Financials, Apps DBAVAT

● Post Implementation Support

● HRMS, Apps DBA

December 15, 2010


Project

● iPhone based client to manage network ports

● Status of the ports and Enabling/Disabling them depending on the requirements

● Secured communication with the back-end server

● Enables System Administrator to be able to control the ports from anywhere

● Creating Store’s presence on the mobile platform

● Enable customers to buy shoes through mobile phone

● Multiple ways to search for the shoes – style, type of shoes, trends

● Customers can create their looks with dress and shoe together to share with friends

● iPhone application for use by seniors

● Seniors can press a button on the iPhone to kick-off a phone tree

● Server application that dials family members to inform the location of the concerned senior

● Convert a iPOD touch to a mobile POS device

● Bar code reader to scan item and credit card reader to accept payments

● Interfaces with Oracle back-end POS server

● Enable policy holders to effectively gather claim information anywhere and anytime through phone

● Enhance the information with photographs of the scene, people or items involved

● Integrate with the backend claims application to file the claim

● Enable field services personnel to view work-orders in their queue

● Updating the status of the work order

● Logging time, expenses, and spares spent during the work

December 15, 2010


Project

● VoIP based SaaS platform to link callers with the call center agents

● Development of platform and tools and utilities

● Development of agent scripts

● Integration of LiveOps platform with SalesForce and Peoplesoft

● SaaS based Speech application platform

● Engineering the platform

● Developing speech and IVR applications using the tools and platform

● Testing and deploying speech and IVR applications

● SaaS based platform for shippers, truckers, and customers who ship goods

● Development and testing of the platform

● Supporting the platform on an ongoing basis

● SaaS based platform to manage a Knowledge base

● Management of the SaaS platform

● Deploying/rolling-out functionality of new customers

● Automated Shipping Terminal Operations System

● Design & development of customer funded extensions to the product

● Managing customer Go-lives when new version is rolled out at the terminal

● Development of products and services provisioning software

● Allows multiple levels of Sellers and partners

● Enables customer to build offers and promotions without programming the system

December 15, 2010


Project

● Support, maintenance and QA for global customer facing applications, back-end integrations and data warehouse

infrastructure

● Support, maintenance and monitoring for sales, support, marketing, order management applications, portal, integrations

(EAI) and middleware

● Support, maintenance and optimization of CRM application

● Maintenance for dealer incentive management and customer support applications

● Support, maintenance and optimization of Oracle eBusiness application

December 15, 2010



● Strategic Focus

● Why Infogain?


December 15, 2010


● Deep Industry Expertise

■ Tailored solutions to industry-specific challenges

● Integrated Approach

■ Address strategy, business, and technology

● In-depth Product Knowledge

■ Product engineering through delivery

● Highly Experienced

■ Senior, seasoned project managers

● Objective, Trusted Advice

■ Vendor independent

● Competitive Pricing

■ Competitive rates, high return

● 20-Year Solid Reputation and Track Record

■ Check our references

December 15, 2010



● Strategic Focus

● Why Infogain?


December 15, 2010

Copyright © 2010 Infogain Corporation. All rights reserved.27December 15, 2010Copyright © 2010 Infogain Corporation. All rights reserved.

Thank You

For additional information, visit us at:

www.infogain.com