150,000organisations

• End-to-end user identity registration, • Credential management,• Centralised authentication,• Single sign-on and access control services at scale

legalorganisations

Supports

registeredusers

acrossUsers include:

1.1M+

855

GPs, pharmacies and dental practices, acute hospitals, mental health centres, A&E centres and ambulatory services

Delivers: Managed by

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Situation

IAM system built on legacy platform with off-the-shelf products

Lacked scalability to support diverse NHS business processes

Time-consuming, delivered poor user experience

Inaccurate search functionality, required access to multiple apps for completing transactions

Mastek SolutionDelivered CIS by re-platforming IAM with bespoke development, combining COTS (commercial off-the-shelf) products with open source technologies

Consolidated diverse legacy applications, streamlined user experience and reduced process cycle time

Benefits

© Mastek 2015

increase in Smartcard issuance speed

reduction in cards processing time

increase in new electronic Smartcard registration

additional minutes of care

X4 80% 37% 1.8M> EFFICIENCY > COST EFFECTIVENESS

• Innovative commercial model• Reusable platform across other UK government services

> USER EXPERIENCE• Reduce administrative burden• Intuitive and easier to use user interfaces

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*IAM: Identity and Access Management **CIS: Care Identity Service

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NHS Digital provides the CIS (Care Identity Service), the world’s largest identity and access management (IAM) platform CASE STUDY