infographic - why retailers should go omni-channel?

OMNI-CHANNEL RETAIL SOLUTIONS OMNI-CHANNEL RETAIL SOLUTIONS Omni-channel is the new retail reality and brands need to adapt 73% of consumers shop online at least once a month 31% of consumers shop online at least once a week of online shoppers prefer to buy from a retailer with a physical store presence over an online-only seller of online shoppers prefer to buy from a retailer with a physical store presence over an online-only seller e-commerce retailers who also sell on 2 marketplaces EXPERIENCE HIGHER REVENUE e-commerce retailers who also sell on 2 marketplaces EXPERIENCE HIGHER REVENUE 120% more revenue 30% higher lifetime value than single channel shoppers COSTS TYPICAL RETAILERS 10% in host revenue THE OMNI CHALLENGE Multichannel brands face barriers to real omni-channel success. 35% 35% Flexible Fullfillment 64% profitable of shoppers think delivery speed is important Follow these 3 steps to meet customer demands and grow your business profitably 1. 1. 2. 3. CENTRALIZE SYSTEMS & PROCESSES CENTRALIZE SYSTEMS & PROCESSES AUTOMATE OPERATIONS AUTOMATE OPERATIONS IMPROVE INVENTORY VISIBILITY & CONTROL IMPROVE INVENTORY VISIBILITY & CONTROL Break down data silos by leveraging flexible, integrated technologies to unify critical information and processes across all your retail and wholesale channels, systems,and fulfillment locations. Reduce redundancies and improve efficiencies by automating manual processes and streamlining omni-channel sales, purchasing, inventory, fulfillment, and warehousing. Avoid costly stockouts and overstocks with the increased inventory control, sales performance, and profit margin insights provided by centralized inventory management platforms. Break down data silos by leveraging flexible, integrated technologies to unify critical information and processes across all your retail and wholesale channels, systems,and fulfillment locations. Reduce redundancies and improve efficiencies by automating manual processes and streamlining omni-channel sales, purchasing, inventory, fulfillment, and warehousing. Avoid costly stockouts and overstocks with the increased inventory control, sales performance, and profit margin insights provided by centralized inventory management platforms. + Shoppers that buy on MULTIPLE CHANNELS have Not being omni-channel of retailers cite a lack of technology spanning e-commerce, mobile, and in-store 94% of retailers face significant integration barriers of retailers face significant integration barriers 12% 12% of their data Most companies analyze only ? ? ? 82% of retailers’ supply chains need to replenish stock closer to the point of demand OMNI-CHANNEL RETAILERS OMNI-CHANNEL RETAILERS out of top 250 Retailers lose 77% 75% 75% $1.75 TRILLION of retailers rank Inventory planning and visibility as top priorities of retailers have inaccurate inventory levels in-store due to overstocks, out-of-stocks, and preventable returns 19% are only 55% ACHIEVING OMNI-CHANNEL PROFITABILITY Source : http://www.retailtouchpoints.com/resources/type/infographics/make-the-last-mile-your-first-priority Inventory visibility WHY RETAILERS SHOULD GO OMNI-CHANNEL WHY RETAILERS SHOULD GO OMNI-CHANNEL Siloed Systems

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Page 1: Infographic - Why retailers should go omni-channel?

OMNI-CHANNEL RETAIL SOLUTIONSOMNI-CHANNEL RETAIL SOLUTIONS

Omni-channel is the new retail reality and brands need to adapt

73%of consumers shop

online at least once a month

31%of consumers shop

online at leastonce a week

of online shoppers prefer tobuy from a retailer with aphysical store presence

over an online-only seller

of online shoppers prefer tobuy from a retailer with aphysical store presence

over an online-only seller

e-commerce retailerswho also sell on2 marketplaces EXPERIENCEHIGHER REVENUE

120%more revenue

30%higher lifetime value

than single channel shoppers

COSTS TYPICALRETAILERS

10%in host revenue

THE OMNI CHALLENGEMultichannel brands face barriers to real omni-channel success.

35%35%

Flexible Fullfillment

64% profitableof shoppers

think deliveryspeed is important

Follow these 3 steps to meet customer demands and grow your business profitably

1.1. 2. 3.CENTRALIZE SYSTEMS

& PROCESSESCENTRALIZE SYSTEMS

& PROCESSESAUTOMATE

OPERATIONSAUTOMATE

OPERATIONSIMPROVE INVENTORY

VISIBILITY & CONTROLIMPROVE INVENTORY

VISIBILITY & CONTROLBreak down data silos by leveraging flexible, integrated technologies to unify critical information and processes across all your retail and wholesale channels, systems,and fulfillment locations.

Reduce redundancies and improve efficiencies by automating manual processes and streamlining omni-channel sales, purchasing, inventory, fulfillment, and warehousing.

Avoid costly stockouts and overstocks with the increased inventory control, sales performance, and profit margin insights provided by centralized inventory management platforms.

Break down data silos by leveraging flexible, integrated technologies to unify critical information and processes across all your retail and wholesale channels, systems,and fulfillment locations.

Reduce redundancies and improve efficiencies by automating manual processes and streamlining omni-channel sales, purchasing, inventory, fulfillment, and warehousing.

Avoid costly stockouts and overstocks with the increased inventory control, sales performance, and profit margin insights provided by centralized inventory management platforms.

Shoppers that buy onMULTIPLE CHANNELS have

Not being omni-channel

of retailerscite a lack of technology spanninge-commerce, mobile, and in-store

94%of retailers face signi�cant

integration barriersof retailers face signi�cant

integration barriers 12%12% of their data

Most companiesanalyze only

? ??

82% of retailers’ supply chains need to replenish stockcloser to the point of demand

OMNI-CHANNELRETAILERS

out of top 250

Retailers lose77% 75%75% $1.75TRILLION