infor workforce management release notes · 2016. 12. 14. · overview 1 release 6.2.0 of infor...

Infor Workforce ManagementRelease Notes

Release 6.2.0

Copyright © 2016 Infor

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Publication Information

Release: Infor Workforce Management Release 6.2.0

Publication Date: December 14, 2016

Contents

About this guide..............................................................................................................7Intended audience.....................................................................................................................................7Related documents....................................................................................................................................7Contacting Infor.........................................................................................................................................7

Chapter 1: Overview.......................................................................................................9Are you a new or an upgrading customer?................................................................................................9

New customer........................................................................................................................................9Upgrading customer...............................................................................................................................9

Chapter 2: Upgrade Considerations............................................................................11Supported upgrade paths........................................................................................................................11Third-party software requirements...........................................................................................................11Customizations........................................................................................................................................12Upgrading Workforce Performance.........................................................................................................12Employee Schedule detail task...............................................................................................................12DB Controls security change request......................................................................................................12Messaging Control...................................................................................................................................13Infor Workforce iPad app.........................................................................................................................13

Chapter 3: Platforms.....................................................................................................15Minimum workstation hardware configuration.........................................................................................15Supported browsers.................................................................................................................................16Platform information.................................................................................................................................17

Supported web server platforms..........................................................................................................17Supported application server platforms...............................................................................................17Supported database platforms.............................................................................................................18Supported FICO Xpress platforms.......................................................................................................19Supported Cognos platforms...............................................................................................................19Supported clock servers.......................................................................................................................20Supported Infor Workforce platforms...................................................................................................20Supported WFM plugin for Infor Ming.le..............................................................................................21Supported Infor ION.............................................................................................................................21

Compiling custom code...........................................................................................................................22Primary platform combination matrix.......................................................................................................22Supplementary Third-Party Vendor Update Support...............................................................................23Language support....................................................................................................................................24

Infor Workforce Management Release Notes | 3

Contents

Chapter 4: New Features..............................................................................................27Clocks......................................................................................................................................................27

Associating Clock Swipes with an IP Address.....................................................................................27Presenting only Employee Assigned Jobs on the Clock......................................................................28Clock Validation Rule for ETM.............................................................................................................28Synchronizing Fingerprints Across Reader Groups.............................................................................28Online/Offline Indicator for 8000 Series Clock.....................................................................................28Schedule changes for the next day are not reflected on clocks...........................................................29Static IP Configuration and DNS Servers............................................................................................29Replace Derby database with HSQL database in standalone WBCS.................................................29

Infor Workforce........................................................................................................................................29Labor Forecasting and Schedule Optimization (LFSO)...........................................................................30

Fair Scheduling module.......................................................................................................................30Custom callout support for schedule cost............................................................................................30

Multiview Scheduler (MVS)......................................................................................................................31Book-off hover display..........................................................................................................................31Organizing unassigned rotation rows...................................................................................................31Mass editing shifts................................................................................................................................31Shift cell highlight.................................................................................................................................32Default shift edit mode in ASV.............................................................................................................32Editing unassigned shifts.....................................................................................................................32Editing booked off shifts.......................................................................................................................32Employee contact card in Relief Calling Area......................................................................................32Indicator for modified shifts..................................................................................................................32Showing shift labels in place of leave codes in booked off shifts.........................................................33Daily Publishing task enhancements...................................................................................................33Associating day parts to shifts..............................................................................................................33Converting retained shifts to ad-hoc shifts...........................................................................................33Creating mass unassigned shifts.........................................................................................................34Enhanced ASV PDF printing................................................................................................................34Cognos metadata model for MVS........................................................................................................34ASV UI enhancements.........................................................................................................................34UDFs and flags in MR and OTS labor metrics.....................................................................................34

Platform...................................................................................................................................................34API Changes for LDAP Authentication Methods..................................................................................34Oracle 12c Support..............................................................................................................................35Java 8 Support.....................................................................................................................................35Timestamp format in Error Log Management......................................................................................35SQL Server 2014 SP1 Support............................................................................................................35

Time and Attendance...............................................................................................................................36Daily Timesheet enhancements for clocks..........................................................................................36

4 | Infor Workforce Management Release Notes

Contents

Fair Scheduling module.......................................................................................................................36Fair Schedule Rule...............................................................................................................................36Guarantees Plus Rule..........................................................................................................................37Labor shortcuts....................................................................................................................................37Time Off Planner enhancements.........................................................................................................37Unauthorize Rule.................................................................................................................................38

Workforce Performance...........................................................................................................................38Cognos BI 10.2.1 Fix Pack 9................................................................................................................38Schedule Compliance Violations Report..............................................................................................38Support for MVS reporting...................................................................................................................38

Chapter 5: Changes to Pay Rules and Payroll Close................................................39Changes to the Authorize Rule................................................................................................................39Adjustments no longer exported twice when using an adjustment offset................................................39Changes to the Holiday Reversal Rule....................................................................................................40Changes to the Unauthorize Rule...........................................................................................................41

Chapter 6: Deprecated Features..................................................................................43Removal of registry entry system/clocks/UseServerIdForDevices..........................................................43Removal of registry entry /system/modules/emvs/MR_COMPLIANCE_ON............................................43Removal of registry entry /system/modules/emvs/RM_COMPLIANCE_ON............................................43

Chapter 7: Product Fixes..............................................................................................45Clocks......................................................................................................................................................46Infor Workforce........................................................................................................................................47Labor Forecasting and Schedule Optimization (LFSO)...........................................................................48Multiview Scheduler (MVS)......................................................................................................................68Platform...................................................................................................................................................86Time and Attendance...............................................................................................................................91Workforce Performance.........................................................................................................................102Security Updates in WFM Modules.......................................................................................................103

Chapter 8: Known Issues...........................................................................................105Clocks....................................................................................................................................................105Infor Workforce......................................................................................................................................105Labor Forecasting and Schedule Optimization (LFSO).........................................................................106Task Management.................................................................................................................................106Workforce Performance.........................................................................................................................107

Chapter 9: Documents................................................................................................109New Documents....................................................................................................................................109List of WFM Documents........................................................................................................................109


Contents


Contents

About this guide

This guide describes the Infor Workforce Management (WFM) Release 6.2.0 and highlights issues.

Intended audienceThis document can be used by any one interested in Infor Workforce Management (WFM) Release6.2.0.

Related documentsFor information about installing the application, see the Infor Workforce Management Installation andConfiguration Guide.

Contacting InforIf you have questions about Infor products, go to the Infor Xtreme Support portal.

If we update this document after the product release, we will post the new version on this website. Werecommend that you check this website periodically for updated documentation.

If you have comments about Infor documentation, contact [email protected].


mailto:[email protected]

8 | About this guide

About this guide

1Overview

Release 6.2.0 of Infor Workforce Management (WFM) addresses new features and outstanding defects.See the "New Features" on page 27 and "Product Fixes" on page 45 chapters.

This document also provides information about upgrading from previous releases, supported platforms,and known issues.

Are you a new or an upgrading customer?

New customerIf you are a new customer and are installing a completely new version, then see:

1 "Platforms chapter" on page 152 Implementation and Administration Guide for the application that you purchased3 "Known Issues chapter" on page 105

Upgrading customerIf you are an existing customer and are upgrading from a previous version, then see:

1 Upgrading Workforce Management Guide2 "Platforms chapter" on page 153 Implementation and Administration Guide for the application that you purchased4 "New Features chapter" on page 275 "Product Fixes chapter" on page 456 "Known Issues chapter" on page 105



Overview

2Upgrade Considerations

This chapter provides information about upgrading from previous releases:

• "Supported upgrade paths" on page 11• "Third-party software requirements" on page 11• "Customizations" on page 12• "Upgrading Workforce Performance" on page 12• "Employee Schedule detail task" on page 12• "DB Controls security change request" on page 12• "Messaging Control" on page 13• "Infor Workforce iPad app" on page 13

Supported upgrade pathsThese upgrade paths are supported for Infor Workforce Management:

To VersionFrom Version

6.2.05.0.x

6.2.05.1.x

6.2.06.0.x

6.2.06.1.x

See Upgrading Workforce Management.

Third-party software requirementsIn this release, these changes were made to third-party software requirements:


• WebSphere 8.5.5.7 (upgraded from 8.5.5.4)• Oracle 12c (upgraded from Oracle 11g)• SQL Server 2014 SP1 with SQL Server 2012 Compatibility Level (upgraded from SQL Server 2012)• DB2 10.5.0.6 Fixpack 6 (upgraded from 10.5.0.5 Fixpack 5)• JDK 1.8 (except WebSphere and Cognos, which still run on JDK 1.7)• Cognos 10.2.1 FP9 (upgraded from 10.2.1 FP6)• Apache 2.2.15 (only version now supported)• IIS 8.5 (upgraded from IIS 8)• IBM HTTP Server 8.5.5.7 (upgraded from 8.5.5.4)• RHEL 6.7 (upgraded from 6.4)

See "Platforms" on page 15.

CustomizationsCustomizations must be recompiled for the 6.2.0 release.

Upgrading Workforce PerformanceFor information on how to upgrade Workforce Performance, see the Infor Workforce ManagementUpgrading Workforce Management Guide.

Employee Schedule detail taskIf you are upgrading from an Infor Workforce Management version prior to 5.0 FP16, refer to theknowledge base article #1184109 on the Infor Xtreme Support site.

DB Controls security change requestDB Controls have security change requests as of release 6.0. The controls no longer send plain textSQL to the server and do not include plain text database metadata in the HTML source code. DBControls refer to the control UIs:

• DBLookupUI


Upgrade Considerations

• DBComboBoxUI• DBListBoxUI

Changes to these controls are mandatory for them to work in 6.0.x versions. For more details, see therelated Release Notes document for the release.

Messaging ControlMessaging Control has security change requests as of release 6.0.

For more details, see the Infor Workforce Management Release Notes for release 6.0.

Infor Workforce iPad appAs of the WFM 6.1.3 release, the Infor Workforce iPad app is no longer available for download fromthe Apple App Store. The Infor Workforce iPad app has been replaced by the Infor Workforce HTML5solution.



3Platforms

This chapter lists the platforms that are supported by the current release:

• "Supported browsers" on page 16• "Platform information" on page 17• "Compiling custom code" on page 22• "Primary platform combination matrix" on page 22• "Supplementary Third-Party Vendor Update Support" on page 23• "Language support" on page 24

Note: Some platforms that are listed in this chapter are eligible for “Supplementary Third-Party VendorUpdate Support”. The eligible platforms are labelled “see note 1”. See "Supplementary Third-PartyVendor Update Support" on page 23.

Minimum workstation hardware configurationAll Windows workstations should meet these minimum requirements:

Intel Core i5, Quad Core, 3.3 GHzProcessor

8 GBMemory

128 GBHard Drive

100 MbpsNetwork

1280 x 1024 pixelsMonitor Resolution

Infor does not provide recommendations for other operating systems.


Supported browsersThe current release supports these browsers:

DetailsBrowser

Apply all Microsoft hot fixes. The versions of the browsers thatwere used to test the 6.2.0 release were versions11.0.9600.17843 and 10.0.9200.17183.

Microsoft® Internet Explorer® versions10.0 and 11

Apply all Microsoft hot fixes. The version of the browser thatwas used to test the 6.2.0 release was version20.10240.16384.0.

Microsoft® Edge

Every effort is made to test and support the most recent versionof this browser as of the release date for Infor Workforce

Mozilla® Firefox®, most recent stableversion.

Management. The version of the browser that was used totest the 6.2.0 release was version 46.0.See note 1.

Google Chrome applies updates automatically.Every effort is made to test and support the most recent versionof this browser as of the release date for Infor Workforce

Google Chrome™, most recent stableversion

Management. The version of the browser that was used totest the 6.2.0 release was version 49.0.2623.87 m.See notes 4, 5, and 6.

Safari 7.1 is only certified for use on Mac OS X. Mac OS Xonly supports Safari.

Apple® Safari® version 7.1

Notes1 These platforms are eligible for “Supplementary Third-Party Vendor Update Support”. See

"Supplementary Third-Party Vendor Update Support" on page 23.2 Third party extensions are not supported. Some third party extensions create significant performance

problems.3 Adobe Acrobat 7.0 or later is required to view generated PDF files.4 Browsers must be run at a resolution of 1280x1024 or higher.5 Reports are not displayed in PDF format when using the Chrome browser.

The Chrome browser was first supported in Infor WFM 6.0. However, attempting to output a reportin PDF format resulted in a blank page. This result occurred because Infor WFM 6.0, 6.0.1, and6.0.2 used IBM Cognos BI 8.4.1 for reporting, which did not support the Chrome browser.Infor WFM 6.2.0 uses IBM Cognos BI 10.2.1 for reporting, which now has limited support for theChrome browser. In our testing, the latest version of Chrome successfully displays a report in PDFformat using the built-in Chrome PDF viewer, even though officially, IBM Cognos BI 10.2.1 onlysupports Chrome version 21 and future fix packs.For browser support for third party products, see the vendor's documentation.

6 Chrome no longer runs applets.


Platforms

7 To view the WFM help, you may need to install the latest Adobe Reader plugins for your browser.In particular, FireFox may require the latest plugins for Adobe Reader. The latest plugins can bedownloaded for free. See Adobe Reader’s download website at http://www.adobe.com/.Chrome does not support the Adobe Reader plugin as of September 2015. Therefore, you cannotview the WFM help in Chrome.

8 Changing any of the default configuration or registry settings to increase the amount of data that isdisplayed to the user may slow the responsiveness of the system.

9 Browser zoom is not fully supported on pages that are dense with information and dynamic elements.Depending on the complexity of the data that is presented on the page, changing the zoom levelfrom 100% can create misalignments.

Platform informationAs part of the current release, all platforms are supported in 32-bit and 64-bit versions.

Supported web server platformsPlatform VersionComponent

IBM HTTP Server 8.5.5.7, see note 1.Apache 2.2.15, see note 1.

Web Server

IIS 8.5

AIX 7.1 TL4, see note 1.Solaris 10, see note 1.

Operating System

Windows 2012 Standard Server R2, see note 1.Red Hat Enterprise Linux 6.7, see notes 1 and 2.

Note1 These platforms are eligible for “Supplementary Third-Party Vendor Update Support”. See

"Supplementary Third-Party Vendor Update Support" on page 23.

Supported application server platformsPlatform VersionComponent

IBM WebSphere 8.5.5.7, see note 1.Oracle WebLogic 12c 12.1.3, see note 1.

Application Server


Platforms

http://www.adobe.com/

Platform VersionComponent

IBM SDK 1.7 SR8 FP10, see note 1.Oracle Java SDK 1.8, see note 1.

JDK


Operating System

Windows 2012 Standard Server R2, see note 1.Red Hat Enterprise Linux 6.7, see note 1.HP-UX 11i v3



Supported database platformsPlatform VersionComponent

DB2 10.5.0.6 Fixpack 6Oracle 12c (12.1.0.2), see note 1.

Database

SQL Server 2014 SP1 with SQL Server 2012 CompatibilityLevel, see note 1.


Operating System

Windows 2012 Standard Server R2, see note 1.Red Hat Enterprise Linux 6.7, see note 1.HP-UX 11i v3


"Supplementary Third-Party Vendor Update Support" on page 23.2 The DB2 z/OS database may be supported in future releases.3 Only Type 4 Thin drivers are supported.4 Enhanced functionality of MVS is not supported on DB2.


Platforms

Supported FICO Xpress platformsPlatform VersionComponent

7.8FICO Xpress


Operating System

Windows 2012 Standard Server R2, see note 1.Red Hat Enterprise Linux 6.7, see note 1.

IBM SDK 1.7 SR4, see note 1.Oracle Java SDK 1.8, see note 1.

JDK


"Supplementary Third-Party Vendor Update Support" on page 23.2 Additional requirements: FICO Xpress on AIX, Solaris, and Linux servers requires that OpenSSH

and OpenSSL be installed.3 FICO Xpress on Linux requires glibc 2.3 or higher.4 FICO Xpress has been upgraded from version 7.0.2 to 7.8.

Supported Cognos platformsPlatform VersionComponent

10.2.1 FP9Cognos BI Server

DB2 10.5.0.6 Fixpack 6Oracle 12c (12.1.0.2), see note 1.

Cognos Content Store Database Server

SQL Server 2014 SP1 with SQL Server 2012 Compati-bility Level, see note 1.


Operating System


IBM SDK 1.7 SR8 FP10, see note 1.Oracle Java SDK 1.7, see note 1.

JDK




Platforms

Supported clock serversPlatform VersionComponent


Clock Server



Admin Console and Virtual Clock

Windows 7Windows 2012 Standard Server R2, see note 1.Red Hat Enterprise Linux 6.7, see note 1.



Supported Infor Workforce platforms

HTML5


320dp for a typical phone screen of 320x480 mdpi or higher600dp for a 7” tablet of 600x1024 mdpi or higher

Android Device

720dp for a 10” tablet of 720x1280 mdpi or higher

Android OS 4.x to 5.1.xAndroid Operating System

Chrome version 35.x and higher, Google's native Android browserfor Android OS 4.x to 5.1.x

Android Browser

iPad 2, iPad (3rd Generation), iPad (4th Generation), iPad Air, iPadAir 2, iPad Mini, iPad Mini 2, iPad Mini 3, iPad Mini 4iPhone 4, iPhone 4s, iPhone 5, iPhone 5c, iPhone 5s, iPhone 6,iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE

iOS Device

iPod Touch (5th & 6th Generation)

iOS 8.x to 9.3.xiOS Operating System

Safari version is tied to iOS versioniOS Browser

Only phones are supported320dp for a typical phone screen of 320x480 mdpi or higher

Windows Device


Platforms


Windows 10.0.10586.x MobileWindows Operating System

Microsoft Edge 25.10586Windows Browser

Supported WFM Mobility platformsPlatform VersionComponent

Android 4+iOS 8, see note 1.

Operating System



Supported WFM plugin for Infor Ming.leWFM Platform VersionComponent

Windows 2012 Server, see note 1.SQL Server 2012 SP2, see note 1.

Infor Ming.le Enterprise 11.1.8



Supported Infor IONWFM Platform VersionComponent

Windows 2012 Server, see note 1.SQL Server 2012 SP1, see note 1.

Infor ION 11.0.0.72




Platforms

Compiling custom codeJava 7 should be used for compiling custom code.

Primary platform combination matrixThis Primary Platform Combination Matrix specifies the platform combinations that are most rigorouslytested. Primary platform combinations are used as part of Research and Development's softwaredevelopment life cycle and are regression tested with every Major, Minor, and Fixpack release.Performance benchmarks are performed against each of the primary platform combinations duringMajor and Minor releases. As well, performance regression tests are performed against each primaryplatform combination during Fixpack releases.

WindowsLinux/OracleIBM MidrangeComponent

IE 11 with Oracle Java SDK 1.8, see note 1.Browser

Windows 7Browser OperatingSystem

IIS 8.5 (64-bit)Apache 2.2.15 (64-bit)IBM HTTP Server 8.5.5.7(64-bit)

Web Server

Oracle WebLogic 12c -12.1.3.0.0 (64-bit)

Oracle WebLogic 12c -12.1.3.0.0 (64-bit)

IBM WebSphere 8.5.5.7(64-bit)

Application Server

Oracle Java JDK 1.8(64-bit)

Oracle Java JDK 1.8(64-bit)

IBM SDK 1.7.0(R26_Java726_SR8_20141216_0955_B227497)(64-bit)

JDK

SQL Server 2014 SP1with SQL Server 2012

Oracle Database 12c(12.1.0.2) (EnterpriseEdition 64-bit)

DB2 10.5.0.6 Fixpack 6(Enterprise Edition 64-bit)

Database

Compatibility Level (64-bit), see note 2.

sqljdbc41.jar (Version4.1)

ojdbc7.jar (Version12.1.0.2.0 -Production)

db2jcc4.jar and db2jcc_li-cense_cu.jar (Version4.17.29)

JDBC Drivers

7.8 (64-bit)FICO Xpress

Cognos 10.2.1 FP9 (64-bit)Workforce Perfor-mance

Windows 2012 StandardServer R2 (64-bit)

Red Hat Enterprise Lin-ux 6.7, see note 1.

AIX 7.1 TL4Operating System


Platforms


"Supplementary Third-Party Vendor Update Support" on page 23.2 SQL Server 2014 must be set in SQL Server 2012 compatibility mode. Native mode is not currently

supported.3 The minimum supported client JRE version if you are running applets with WFM is JRE 1.8_91.

Supplementary Third-Party Vendor Update SupportThird-party vendors are continually improving their software, and regularly release updates to reflectthese improvements. In order to help clients capitalize on these improvements, some platforms listedin the Infor HCM Workforce Management Product’s Platform Support Matrix and other tables in thischapter are eligible for “Supplementary Third-Party Vendor Update Support”.

Supplementary Third-Party Vendor Update Support means that Infor provides contracted supportservices to some platform versions. The versions that are eligible display “see note 1” in thematrix and other tables in this chapter. This support includes any patches or service packsrelating to the updated platforms subsequently released by the applicable vendor. The list ofplatforms eligible for Supplementary Third-Party Vendor Update Support may be updated from time totime at Infor’s discretion.

Third party dependenciesSupplementary Third-Party Vendor Update Support eligibility is based upon each vendor’s statedcompatibility of various platforms. Infor cannot resolve issues that:

1 are caused by an incompatibility between the platform and another third party component (forexample, a specific version of database may have a known issue with a specific version of theoperating system).

2 can only be reproduced on a higher patch or service pack version of a platform component, as theissue is probably the result of a regression in the vendor’s platform component.

Testing and environment availabilityInfor may not test all patch or service packs and may not have an environment immediately availablewith the exact patch version following a vendor release of such patch or service pack. As such, anenvironment may not be available to reproduce a specific reported support service incident. If a platformis eligible for Supplementary Third-Party Vendor Update Support, Infor will take commercially reasonablesteps to create an environment as soon as reasonably practicable. Clients are advised that there maybe a delay in reproducing such platform-specific issues.

Lower patch levelsInfor does not provide support services in reference to patch or service pack versions prior to or lowerthan those listed in this chapter.


Platforms

Language supportWFM supports these languages:

Note: All language packs are refreshed after each release.

WFM Version when language first supportedLanguage

n/aEnglish

6.1.2French Canadian

6.1.2French European

6.1.2Simplified Chinese

6.1.2Spanish

6.1.2Traditional Chinese

6.1.3German

6.1.3Hungarian

6.1.3Japanese

6.1.3Korean

6.1.3Russian

6.1.3Spanish Latin America

6.1.4Italian

6.1.4Turkish

6.1.4Portuguese

6.1.4Polish

6.1.4Finnish

6.1.4Dutch

6.1.4Czech

Platform language supportLanguage packs are not supported across all platforms:

• DB2 and Oracle support all of the languages that are supported by WFM.• SQL Server supports most European languages. SQL Server does not support Japanese, Korean,

Chinese, and Russian.

Mobility language supportInfor Workforce supports the languages supported by Infor Workforce Management.


Platforms

Additional information about languagesSee the Infor Workforce Management Internationalization Guide.


Platforms


Platforms

4New Features

Infor Workforce Management Release 6.2.0 (June 2016) includes several new features and changerequests. This chapter organizes the new features and change requests by module:

• "Clocks" on page 27• "Infor Workforce" on page 29• "Labor Forecasting and Schedule Optimization (LFSO)" on page 30• "Multiview Scheduler (MVS)" on page 31• "Platform" on page 34• "Time and Attendance" on page 36• "Workforce Performance" on page 38

Clocks

Associating Clock Swipes with an IP AddressFor cloud-based deployments of Workforce Management where ETM or Infor Workforce Mobility areused to collect employee swipes, employees can swipe from any location that is connected to theinternet, even if they are not physically in the workplace. To prevent employee swipes from unauthorizedlocations (for instance, on their way to work), WFM requires additional Oracle WebLogic configurationto capture the IP address of an employee swipe.

For information on how to do this, see the Infor Workforce Management Installation and ConfigurationGuide.


Presenting only Employee Assigned Jobs on the ClockYou can now change the behavior of the 8000 Series clock to only display jobs that have been explicitlyassigned to the employee in WFM by setting the employeejob.enabled property in the clock’ssettings.conf file to a value of true.

For information on how to do this for a single clock using Admin Console, see the Infor WorkforceManagement 8000 Series Clock System Administration Guide.

Clock Validation Rule for ETMTo prevent employee swipes from unauthorized locations (for instance, on their way to work), a clockIP validation rule will validate whether a clock swipe is permitted from the originating session's IPaddress. As a WFM administrator, you can create an IP Address Whitelist that defines the range ofacceptable IP addresses for clock swipes.

The workflow for setting this up is as follows:

• Use a clock IP validation rule that is associated with a reader type such as ETM. This is pre-configuredfor reader types in WFM.

• Create an IP Address Whitelist with the acceptable range of IP addresses for your employees.• Create an IP Address Group that contains all of the IP Address Whitelists for a particular reader

type. Reader types can contain multiple IP Address Groups which are used group IP addressesinto a logical set.

For more information on how to configure a Clock Validation Rule, see Infor Workforce ManagementTime and Attendance Implementation and Administration Guide.

Synchronizing Fingerprints Across Reader GroupsThe employee's biometric fingerprints are synchronized across all reader groups to which they areassigned. If you are updating existing fingerprints for an employee, this change is also synchronizedacross all reader groups.

Deleted fingerprints are synchronized across all reader groups to which the employee is assigned.

For more information on adding and removing fingerprints from the 8000 Series Clock, see InforWorkforce Management 8000 Series Clock User Guide.

Online/Offline Indicator for 8000 Series ClockAn icon on the 8000 Series Clock screen indicates if the clock is connected to the WFM applicationand working in online mode (green circular icon), or if it is currently disconnected from the WFM


New Features

application and working in offline mode (red circular icon). The online/offline indicator icon appears inthe top right corner of every screen of the clock.

For more information, see the Infor Workforce Management 8000 Series Clock System AdministrationGuide.

Schedule changes for the next day are not reflected on clocksIf a schedule is created for the following day but the start time is the current day, the schedule nowreaches the clock in a timely manner via a DBUpdate.

A change history record is now created even though the work date for the shift is not the current day.

Static IP Configuration and DNS ServersThe 8000 Series Clock now has the ability to configure DNS servers when configuring static IPconfiguration. Two entries are permitted, the first DNS entry is mandatory while the second entry isoptional.

For more information on how to configure, see the Infor Workforce Management 8000 Series ClockSystem Administration Guide.

Replace Derby database with HSQL database in standalone WBCSHSQL database will replace the Derby database currently used by the standalone clock server. TheHSQL database is currently used in the embedded clock server.

Upgrades:

• Upgrades from any release prior to 6.2.0 will be required to install a fresh/new instance of the clockserver.

• Upgrades from 6.2.0 to future versions will be able to perform an in-place upgrade.

For more information, see the Infor Workforce Management Clock Server Guide.

Infor WorkforceThese new features are included in this release for Infor Workforce:

• Pay in Advance


New Features

The Time Off Calendar now supports the advance pay option. When requesting time off, employeescan select the Pay in Advance check box to request to get paid ahead of when the time off willoccur. The check box is only displayed when the advance pay option has been enabled for theselected time off type in the main application.

• Clock RulesThe Clocks panel on the homepage now supports enforcement of clock validation rules that are setup in the main application.

Note: The Clock IP Validation Rule is not supported.

• Time Off ApprovalUsers can now review time off requests and take action on them. This feature is based on the TimeOff Approval functionality available in the main application.

• Language LocalizationInfor Workforce now supports language localization with the configuration being completed in themain application. With the new framework, the same languages can be supported as the mainapplication, translation permitting. The user locale is now used to determine the language that ispresented to the user. This feature replaces the file-based language localization.

• SAML/SSOInfor Workforce now supports the SSO/SAML capabilities that were already available with the mainapplication.

Labor Forecasting and Schedule Optimization (LFSO)

Fair Scheduling moduleLFSO now provides a Fair Scheduling module for tracking schedule changes and reasons for thechanges, in your schedules. If your organization operates within a jurisdiction that has enacted lawsfor schedule predictability, then the Fair Scheduling module provides automation for applying theselaws to your LFSO schedules and paying the cash premiums to employees when required. The modulehelps you organization:

• Indicate when and why individual changes are required.• Pay employees the cash premiums when required.

Custom callout support for schedule costLFSO now supports custom cost calculations inside the schedule. This feature provides customerswith the option to include special conditions such as weekend overtime or holiday pay. The feature


New Features

also allows customers to compare schedule costs to employee contract hours. The callout has beenadded between the Hours information and the Score section. The following information is provided:

• Current scheduled shifts and fields for employee, job, job team details, activity, start time, and endtime information.

• Current scope of schedule with filters for departments, activities, jobs, and focused date.

Note:

• The graphs in the cost section have been removed to provide space for the current cost section.• This feature does not support the addition of new original cost values.

Multiview Scheduler (MVS)

Book-off hover displayThe Advanced Schedule View (ASV) now allows users to view details of a shift that contains leavetime, by hovering over the shift cell. The new hover bubble provides many details for the various shiftsegments, as well as the name of the employee who is backfilling the leave vacancy.

Organizing unassigned rotation rowsThe Rotation View in the ASV can now organize the shifts from master rotations (MR) and one-timeschedules (OTS) into unassigned rows in each rotation group and separately from the rest of theunassigned shifts.

Previously in the ASV, unassigned shifts from MRs and OTSs were organized together with otherunassigned shifts from book-offs and other processes. In organizations where the workforce is heavilyscheduled using MRs and OTSs, there is a need to be able to visually distinguish shifts from unassignedrows and unassigned shifts from book-offs and other processes.

Mass editing shiftsThe ASV Mass Edit mode now allows users to select multiple shifts, perform detailed edits in each ofthe selected shifts, and submit the changes, in a single transaction.


New Features

Shift cell highlightASV now highlights shift cells that contain a mixture of activity types such as ON, TIME OFF, and OFF,with different colors. Previously, the color turquoise was used when a shift contained multiple activities.

Default shift edit mode in ASVThe Shift Edit mode in ASV can now be configured with a global default. The default can be configuredto any of the three modes: Simple Edit, Detail Edit, or Mass Edit.

Editing unassigned shiftsThe ASV and the STC now allow users to make edits to unassigned shifts without the requirement toassign the shifts. The edits are saved to the unassigned shifts, and shifts remain unassigned.

Previously, unassigned shifts could not be modified in the ASV or the STC without assigning an employeeat the same time.

Editing booked off shiftsBooked off segments of shifts in the ASV and STC can now be edited. The only restriction is that thenet result of the edits do not extend or shorten the overall booked off time. This enhancement providesorganizations with the flexibility to manage leaves via the ASV and STC.

Previously, only the work segments of shifts could be modified.

Employee contact card in Relief Calling AreaThe Relief Calling Area (RCA) now uses the standard Employee Contact Card as the hover for employeedetails. The contact card provides flexibility in configuration and security localization.

Previously, a non-standard hover was used for providing employee details.

Indicator for modified shiftsThe ASV now uses a symbol to indicate that shifts have been modified. The symbol provides at-a-glancevisibility for shifts that have been modified.


New Features

Showing shift labels in place of leave codes in booked off shiftsASV shift cells can now be configured to display a shift label or a leave code. Each leave code can beconfigured separately. Some leave codes can continue to be shown in shift cells. Other shift cells cancontinue to show the shift label. In either configuration, the Activity display option always displays theactivity of the shift, regardless of the leave code configuration.

Previously, shifts that were fully booked off with a single leave code showed the leave code in the ASVshift cell, in place of the shift label.

Daily Publishing task enhancementsThe Daily Publish Task can now process all the MRs in the system in a single transaction. As a result,organizations only need to execute the Daily Publish Task once a day, instead of many times per day.This enhancement also ensures that all MRs are processed every day even if there are a large numberof MRs in the system.

Previously, the Daily Publish Task processed one MR at a time. However, with this processing methodif the number of MRs became very large, the Daily Publish Task may not be able to publish all the MRsfor a given day.

Associating day parts to shiftsShifts can now be associated to a team's day parts. The association can be configured as a date-effectivemodification. For shifts that are inherited by child teams in a team hierarchy, the child teams that donot share the same day part definition can override the parent team's day parts.

This exception-based model minimizes the maintenance overhead, while providing the maximumflexibility for using different day parts in different parts of the team hierarchy. As a result, the schedulecoverage presentation has been enhanced to provide visibility into day-part-based workload fulfillment.This enhancement is applied to MR, OTS, ASV, and STC.

Converting retained shifts to ad-hoc shiftsIn ASV a retained shift can now be converted to an ad-hoc shift. When a backfilled booked off shift iscancelled, the relief employee's shift enters an "Action Required" (AR) status. Then line managersmust decide if the relief employee should still work the shift. If the decision is to continue to work thisadditional shift, the shift is "retained". As part of this retaining process, the shift is converted to anad-hoc shift. This ad-hoc shift's activity is set to the activity from the shift label's original configuration.


New Features

Creating mass unassigned shiftsThe Mass Edit Shift Copy function in the ASV, now allows users to create multiple unassigned shiftsin a single transaction. This operation is accomplished by keeping the Employee field blank whencreating the shifts.

Enhanced ASV PDF printingThe ASV now provides an enhanced printout that reproduces in WSYIWYG style, the format andinformation used in the browser.

Cognos metadata model for MVSThe Cognos metadata model for MVS is now available for authoring reports using MVS data.

ASV UI enhancementsThe ASV Key Performance Indicators (KPI) and Coverage panels can now be hidden using theconfiguration mode.

The ASV Shift Detail Edit mode now displays trashcan icons on all shift details when the shift containsmultiple shift details.

UDFs and flags in MR and OTS labor metricsMR and OTS now allow users to attach custom values for reporting purposes using the UDFs andflags, to each rotation or OTS row.

Platform

API Changes for LDAP Authentication MethodsThere have been several changes in the API that deal with LDAP functionality. If you have implementeda custom LDAP authenticator, you may need to change your implementation.


New Features

These methods have been deleted:

• getServer()

• getPort()

• getPrincipalAttribute()

• getOtherAttributes()

These new methods have been added:

• getPrincipal()

• getURL()

With the previous implementation of the API, the URL was created with calls to getServer() andgetPort(). Now a single method call to getURL() is enough.

Oracle 12c SupportThe WFM application now supports Oracle 12c (12.1.0.2). For more information, see "Supporteddatabase platforms" on page 18.

Java 8 SupportVarious components in the WFM application technology stack now run on Java 8. For more informationon which components support Java 8, see "Platforms" on page 15.

Timestamp format in Error Log ManagementDate field in Maintenance > System Administration > Error log management now displays the dateand time in this format: MM/dd/yyyy hh:mm ss

SQL Server 2014 SP1 SupportSQL Server 2014 SP1 with SQL Server 2012 Compatibility Level is now supported by the WFMapplication. For more information, see "Supported database platforms" on page 18.


New Features

Time and Attendance

Daily Timesheet enhancements for clocksThe Daily Timesheet includes these enhancements for the recording and displaying of clocks:

• To simplify the recording of non-ON/OFF clocks on the timesheet, you can now define clock presets.Clock presets combine a clock type and optional clock data that is automatically included on thetimesheet.

• For customers that use a clocking sequence other than ON, OFF..., you can now define your owndefault clock sequence by leveraging clock presets. When a clock is entered on the timesheet, thedefault preset for the next clock is set to the next value in the defined sequence.

• For customers that record a high number of clocks each day, you can now configure the timesheetto hide non-ON/OFF clocks by default. When viewing timesheets, users can toggle a control to showall clocks (expand view) or show only ON/OFF clocks (collapse view).

See the Daily Timesheet Guide.

Fair Scheduling moduleThe Fair Scheduling module is designed to help organizations satisfy the legal requirements of fairscheduling (schedule predictability) laws. These laws govern how employees are reimbursed forlast-minute schedule changes.

The Fair Scheduling module enables organizations to:

• Capture incidents when schedules are modified within a specified time threshold.• Indicate why individual changes were made, and when the employee was notified.• Pay employees mandated premiums when situations so dictate.

In the initial version of the Fair Scheduling module, Labor Forecasting and Schedule Optimization(LFSO) is the only scheduling tool that is supported.

See the Fair Scheduling Guide.

Fair Schedule RuleThe Fair Schedule Rule lets you pay an employee the appropriate premium automatically when anunwaived fair scheduling event has occurred.

See "Fair Schedule Rule" in the Time and Attendance Implementation and Administration Guide.


New Features

Guarantees Plus RuleThe Guarantees Plus Rule has been enhanced to provide a guaranteed earnings option in addition tothe guaranteed hours feature that is currently available.

For example, some state wage and hour laws provide employees with an extra provisional "bonushour" of pay under certain work situations (for example, split shifts). You can configure the rule to payemployees who work under these predefined conditions at least a monetary amount equal to the totalamount of hours worked at the minimum wage plus one bonus hour paid at the minimum wage. If theemployee earns monies in excess of the minimum wage rate, those additional earnings can be usedto offset the extra amount that is owed to the employee.

See "Guarantees Plus Rule" in the Time and Attendance Implementation and Administration Guide.

Labor shortcutsTo make it easier to apply and control labor-related changes, you can create labor shortcuts. A laborshortcut defines the labor metric fields that are updated when the shortcut is used. For example, ashortcut can be used to change the job, project, department, and docket values of a work detailsimultaneously. When used in conjunction with the Apply Pay Rates Rule, a shortcut can also alter thepay rate for the period covered by the shortcut.

Using a new override type, users with sufficient permissions can select a defined shortcut and applyit to an employee's timesheet. Shortcuts can be applied to an entire day or for a specific set of timeson a day.

See the Daily Timesheet Guide.

Time Off Planner enhancementsThe Time Off Planner includes these enhancements:

• Supervisors are now notified when time off requests are no longer pending.For example, a team designates the Supervisor role as a virtual role and assigns two users assupervisors to the team. When a request is submitted, both supervisors are notified of the pendingrequest. If one of the supervisors then approves or denies the request, the other supervisor receivesa notification that the request was acted upon and is no longer pending.

• Route notifications of time off requests to different roles, depending on the time off type.For example, you can route notifications for vacation requests to a supervisor and maternity leaverequests to an HR administrator.

• Limit the ability to act upon time off requests to specific roles, depending on the time off type.For example, you can limit the approval/denial of vacation requests to only supervisors and sickrequests to only managers.

See the Time Off Planner Guide.


New Features

Unauthorize RuleThe Unauthorize Rule includes a parameter for unauthorizing days that were manually authorized if asubsequent edit was made to the day.

The rule has been updated to support these options:

• Unauthorize a previously authorized day whenever a change is made, regardless of which userperformed the authorization (default behavior)

• Unauthorize a previously authorized day whenever a change is made by someone other than theuser who performed the authorization (new optional parameter)

See "Unauthorize Rule" in the Time and Attendance Implementation and Administration Guide.

Workforce Performance

Cognos BI 10.2.1 Fix Pack 9To use Workforce Performance, you must install Cognos BI 10.2.1 Fix Pack 9.

See "Supported Cognos platforms" on page 19.

Schedule Compliance Violations ReportA new report has been added for customers using LFSO or MVS with schedule compliance. TheSchedule Compliance Violations Report lists all the compliance warnings and errors that are incurredfor the specified employees, teams, and period.

Note: This report replaces the existing Schedule Compliance Violations Report.

See "Schedule Compliance Violations Report" in the Standard Reports Guide.

Support for MVS reportingThe Cognos metadata model for MVS is now available for authoring reports using MVS data.

See the Metadata Model Reference Guide.


New Features

5Changes to Pay Rules and Payroll Close

This chapter describes some important changes to pay rules and Payroll Close.

Changes to the Authorize RulePOST-2592

PreviouslyThe rule erroneously only considered an employee's first shift time as "in schedule". That meant thatan employee who recorded work time within their second shift would be considered to be working "outof schedule". If the rule was configured to unauthorize such work time, the day would be unauthorized.

NowThe rule correctly identifies each shift's times as being "in schedule" and times not covered by theshifts as unscheduled time. Recorded work time will only be considered as "out of schedule" if it fallsoutside of any of the employee's scheduled times on the particular day.

ImpactIf you do not use split shifts, nothing will change. If you a) use split shifts, b) use the Authorize Rule(not to be confused with the Unauthorize Rule), and c) configure the Authorize Rule to unauthorize atimesheet when specific time codes are recorded during unscheduled times, then the second shifttime that was erroneously unauthorized will no longer be so.

Adjustments no longer exported twice when using anadjustment offsetPOST-3492


PreviouslyWhen a pay group was set up with an adjustment offset greater than zero, adjustments posted duringthe offset day of the previous pay period, but before the first export was performed, could be exportedagain during the next payroll export.Example scenario:

• Pay group adjustment offset: 1 day• Past pay period: November 23 to November 29 (offset day November 30)• Current pay period: November 30 to December 6 (offset day December 7)• Past pay period export date: November 30 14:40

Adjustments for the past pay period posted during the day on November 30, but before the export wasperformed at 14:40, will also be exported during the current pay period's export. This results in duplicateadjustment records being ultimately passed to the payroll system (during the initial export and thesubsequent one).

NowAdditional checks have been introduced to consider both the export date and time when determiningwhich adjustment records are included in the subsequent run.

ImpactIf your implementation does not use the adjustment offset, then there is no change. If you do use anoffset and have experienced issues with adjustments you made to previous timesheets almostimmediately after the initial export, you will find that the duplicate adjustments are no longer includedin the subsequent export file.

Changes to the Holiday Reversal RulePOST-3531

PreviouslyWhen the PRIOR_OVERRIDE_ACTION registry parameter is set to CANCEL_ALL orCANCEL_CURRENT, the Holiday Assignment task cancels (but does not delete) previous holidayoverrides and assigns new holiday overrides. This works as expected, but when holidays are reversed,the Holiday Reversal Rule ignores the status of holiday overrides and reverses both canceled andactive holiday overrides. The end result is that a day of holiday pay is reversed for each holiday thatwas ever assigned to the employee on that day.For accurate holiday pay data, you must set the DELETE_PRIOR_OVERRIDES registry parameterto true so that all previous holiday overrides are deleted.

NowIf multiple holiday overrides have been applied to the same day for an employee, then only the mostrecently applied holiday is considered by the rule.

ImpactThe Holiday Reversal Rule can deduct holiday pay when an employee does not work their nextscheduled shift after a holiday (or is late for that shift). If you do not use the Holiday Reversal Rule,


Changes to Pay Rules and Payroll Close

there is no change. There is also no change if the Holiday Assignment task deletes previous holidayoverrides when assigning new holidays according to new calendars (DELETE_PRIOR_OVERRIDESset to true). If you do use the Holiday Reversal Rule, the rule correctly reverses the active holidayoverride when the conditions of the rule are met. Holiday pay is calculated correctly whenDELETE_PRIOR_OVERRIDES is set to false for auditing purposes.

Changes to the Unauthorize RulePOST-3476

PreviouslyThe Unauthorize Rule did not always re-unauthorize timesheets that had been previously authorizedand subsequently edited. Specifically, some edits (deleting details and adding premiums) were notrecognized by the rule, which meant that the rule was not always re-unauthorizing the day even afterthese types of edits occurred. In addition, the original design of the rule was to only re-unauthorize ifthe user performing the second override was different than the user who had authorized the day tobegin with (the idea being that users changing a timesheet they had already authorized were implicitlyauthorizing their own changes). This created some confusion and perceived inconsistencies aboutthe rule's actions.

NowThe rule recognizes any edits made to the timesheet, including deleting details and adding premiums,as eligible reasons to re-unauthorize (provided the rule is configured to do so). The rule also nowincludes a parameter that lets customers define whether they want the system to re-unauthorize orignore edits that were performed by the same user who performed the authorization. This parameteris 'unchecked' by default, meaning any edit will re-unauthorize regardless of who performs the edit.

ImpactIf users have been making edits that were originally missed by the Unauthorize Rule, they will now beproperly re-unauthorized. To ignore edits made by the same user that approved the day initially, youcan select the new parameter within the rule.



6Deprecated Features

This chapter details features that have been deprecated in this release.

Removal of registry entry system/clocks/UseServerIdForDevicesSystem registry system/clocks/UseServerIdForDevices has been removed from the WFMapplication and the documentation.

Removal of registry entry /system/modules/emvs/MR_COMPLIANCE_ONSystem registry /system/modules/emvs/MR_COMPLIANCE_ON has been removed from the WFMapplication and the documentation.

The /system/modules/compliance/IS_ENABLED registry parameter can be used to control whetherschedule compliance validation is enabled in MVS.

Removal of registry entry /system/modules/emvs/RM_COMPLIANCE_ONSystem registry /system/modules/emvs/RM_COMPLIANCE_ON has been removed from the WFMapplication and the documentation.

The /system/modules/compliance/IS_ENABLED registry parameter can be used to control whetherschedule compliance validation is enabled in MVS.



Deprecated Features

7Product Fixes

This chapter lists the Infor Xtreme, JIRA, and Test Track (TT) issues that have been fixed in the currentrelease.

Fix countFixed issues by module

5"Clocks" on page 46

5"Infor Workforce" on page 47

86"Labor Forecasting and Schedule Optimization(LFSO)" on page 48

83"Multiview Scheduler (MVS)" on page 68

21"Platform" on page 86

50"Time and Attendance" on page 91

2"Workforce Performance" on page 102

N/A"Security Updates in WFM Modules" on page 103

252Total Fixes

HotfixesHotfixes are only available to address Severity 1 and 2 issues, so are intended to be a vehicle to delivercritical issues to customers between releases. Severity 1 issues will always be addressed regardlessof the software version being run. Severity 2 issues will be addressed with a hotfix only for the currentand two previous feature pack releases of the Infor Workforce Management product. For example, withthe current version being 6.2.0, a customer must be running Workforce Management 6.0.x or higherto be eligible to receive a hotfix for a Severity 2 issue.

Note: A feature pack refers to the first number after the ".". For the 6.2.x releases, the feature pack is2.

Severity 3 and 4 issues will be fixed at the discretion of Infor and would be included in the next scheduledrelease.


Clocks534165POST-3732

Badge number prefixing is not working correctly on the WB8000 clock. For example, when the badgelength is set to 5 and the facility code is set to 00251, a badge (12345) is saved as 25112345 (leadingzeros are removed).

Outcome

Fixed. The entered badge is formatted based on the server.badge.length setting and then prefixed withthe facility code (a reader UDF value).

542118POST-4209

The clocks cannot reach the specified NTP servers.

Outcome

Fixed by providing a script that updates the DNS information in the resolv.conf file on the clocksduring file update. A script was provided for both OS 1.3.x and 1.4.x.

546912POST-4605

When using ATS clocks, a supervisor badge of all zeros is sent with the swipe made by the employee,even when no supervisor badge is entered.

The issue occurs when an employee is defined with a badge of all zeros.

Outcome

Fixed. When an invalid PIN is entered, the swipe is rejected.

548291POST-4674

After upgrading to release 6.1.6, the status of the HTTP clock is always offline in the Admin Console,even when the clock is running.

The Admin Console reports a missing class error upon connecting to the clock server.

Outcome

Fixed. The missing class is not needed and the installer no longer adds a line to the settings.conffile for the missing class.

Note: The online/offline status is not applicable to HTTP clocks.


Product Fixes

548561POST-4707

Mapped UDF fields are not displayed in the employee details on the Admin Console for a standaloneclock server. All mapped fields are synchronized to the clock server database.

Outcome

Fixed. After dbupdate runs, the UDF values are displayed in the Admin Console without any mappingsdefined in the settings.conf file.

Infor WorkforceHCMMOB-3218On Windows phone devices such as the Nokia Lumia 1320, the UI does not render correctly. SuchWindows devices attempt to display in a landscape format. Currently, only portrait orientation is supportedon phones.

Outcome

With the move to Windows 10 and the Edge browser, the UI now renders as expected for Windowsdevices that support the new OS and browser.

HCMMOB-4508Certain Windows phone devices have UI/usability issues that may prevent users from successfullyinteracting with the app.

Outcome

With the move to Windows 10 and the Edge browser, the UI now renders as expected for Windowsdevices that support the new OS and browser.

HCMMOB-4533The 'Release to Refresh' message persists after a user clears a value that was previously entered inthe dblookup field.

Outcome

Fixed. The 'Release to Refresh' message is no longer persisted and works as expected.

HCMMOB-4918In a time off request, if a future date is selected first, followed by an earlier date, an error messageprevents the request submission.

Outcome


Product Fixes

Fixed. The dates in the request are now sorted correctly.

HCMMOB-4972On the Team Schedule page, only the first 20 employees can be displayed.

Outcome

Fixed. Pagination has been implemented to ensure the page can display all the employees on a giventeam.

Labor Forecasting and Schedule Optimization (LFSO)505514POST-1541

In the schedule, a fixed shift employee is assigned four breaks during a 24-hour shift. When regeneratingthe schedule, the employee is assigned five breaks.

Outcome

Fixed. When regenerating the schedule, the employee is not assigned additional breaks.

510665POST-1955

The migration tool cannot migrate location records between two databases when those records areassociated to a forecast group. In this issue, the locations and the associated forecast groups do notexist in the target database.

The migration fails because of a violation of the FK_SKDGRP_FCG_ID foreign key on theSO_SCHEDULE_GROUP table.

Outcome

Fixed.

512550POST-2105

On the Workload by Day Part form, the error message "Time value is not in range" occurs when tabbingthrough the start and end times. There is no conflict with the end time of the prior day part and the starttime of this day part.

This issue is caused by limiting the allowed range to less than 12 hours when the range crossesmidnight.

Outcome


Product Fixes

Fixed by removing this limit.

515677POST-2392

When creating workload and editing the data, the workload intervals change after saving the edits.

Outcome

Fixed.

516515POST-2471

When a forecast is generated through a scheduled task, the Budget field on the schedule is incorrectlyset to 0. In this issue, the budget type is set to Payroll as a % of revenue.

The issue does not occur when the forecast is generated manually.

Outcome

Fixed by retrieving the budget value of the location when necessary to calculate the budget.

517762POST-2582

The schedule generation did not complete due to an authentication failure, but the Schedule Generationtask reported a successful completion. In this issue, the password of the user that the application usesto connect to the Dash server had expired.

Outcome

Fixed by checking whether the authentication was successful and whether the server was connected.

519019POST-2706

In the Labor Budgeting Locations form, the Location Type field is not localized.

Outcome

Fixed by localizing the location type based on the user locale.

Note: The localization of the FCST_LOC_TYPE table must be enabled.

519250POST-2725

The DISPLAY_OPTIONS registry parameter is not working.

Outcome


Product Fixes

Fixed. You can now use the DISPLAY_OPTIONS registry parameter to set the display options for thedefault schedule view.

519589POST-2760

When creating a location, the Location Properties Driven Work section on the Staff Requirements tabcannot be hidden.

Outcome

Fixed by implementing a security option to hide the section.

520170POST-2861

LTAs are not reflected in the employee's availability on the shift pattern form.

Outcome

Fixed. An employee's availability is displayed based on the effective date that is entered in the shiftpattern form.

For example:

• An employee is available from 9am-5pm daily, effective January 1, 2015 to October 1, 2015.• The same employee is available from 10am-6pm daily, effective October 2, 2015 to January 1,

2016.

If the shift pattern form is opened with an effective date of September 28, 2015 for a 1-week pattern:

• Days 1-4 (September 28 to September 31) show as available from 9am-5pm.• Days 5-7 (October 1 to October 3) show as available from 10am-6pm.

Note: LTAs and other date-specific availability overrides are not displayed on the form. These overridesare considered short-term and should not impact the creation of shift patterns.

520333POST-2877

After the Job Qualification Update Task runs, the employee is assigned the job between the skill startand end dates. These issues then occur:

• Some jobs that do not have any skill requirements are set to open start/end dates (1/1/1900-1/1/3000),even though the job has start/end dates.

• If any changes are attempted to be saved on the Employee form, a validation error occurs, preventingedits to the page.

Outcome

Fixed. Jobs that do not have skill requirements are added to employees using the job's start and enddates as the employee's assignment dates. Jobs that have skill assignments are assigned to employeesusing the date ranges from the skill assignment.


Product Fixes

520830POST-2927

In the Configuration Editor, the departments with requirement pop-up window does not always reflectthe correct number of departments.

Outcome

Fixed. The number of departments in the pop-up window matches the number on the link.

521113POST-2959

When assigning an unassigned shift to an employee, a break violation occurs (for example, "exceeded6 hours without a break"). The Auto assign meal break rule is enabled.

Outcome

Fixed. If the Auto assign meal break rule is enabled, breaks are generated when assigning an unassignedshift to an employee.

521930POST-3031

When copying a schedule with an employee that was terminated mid-week, an error occurs. The issueoccurs when the status of the terminated employee is not changed to Inactive.

This issue is caused by trying to copy information from the shift labor record of a terminated employee.

Outcome

Fixed. The copied schedule does not include terminated employees.

522683POST-3085

Schedule generation takes two to three times longer than it used to.

This performance issue is caused by the elapsed time for requesting sequence IDs when insertingmillions of records for distribution details.

Outcome

Fixed by modifying code to improve performance.

523052POST-3115

When deleting a schedule, the shifts on the first day of the following week's schedule are also removed.

This issue is caused by loading the shift details of the first day of the following week's schedule.


Product Fixes

Outcome

Fixed. When deleting a schedule, only the shifts in the date range of the schedule are removed.

523477POST-3150

When generating a forecast online, an error is displayed before the forecast is created. If a forecast iscreated in batch, an error is displayed the first time you try to open the forecast. The issue occurs whenseveral drivers and departments are used with automatic distributions.

This issue is caused by inserting a lot of data into the database when the forecast is first opened (forexample, 20,000 rows). In some cases, the environment times out while processing the data.

Outcome

Fixed by creating distribution details as part of the batch forecast task, so the details are available whenthe forecast is opened.

524075POST-3194

The department Intraday Coverage graph is not displayed when selecting a shift from the Staff notscheduled section or a scheduled shift without an assigned shift time. Instead, the store coverage graphis displayed.

Similarly, the department Intraday Coverage graph is not refreshed when selecting an unscheduledday for an employee.

Outcome

Fixed. The department Intraday Coverage graph is displayed whenever a department is selected (ora default is defined).

524184POST-3198

After adding a location, the location hierarchy (LocationTreeUI) is no longer sorted in alphanumericorder.

Outcome

Fixed by modifying the query to sort location names.

524626POST-3222

When selecting certain teams on the shift pattern form, a JavaScript error is returned.

This issue is caused by not applying application data changes as part of "POST-2861" on page 50.

Outcome


Product Fixes

Fixed.

525166POST-3243

When filtering by location, hours for salaried employees are no longer included in the total current hoursof the schedule.

Outcome

Fixed. Hours for salaried employees are included in the total current hours when filtering by location.

525562POST-3264

Schedule compliance rules are validated inconsistently in published and unpublished schedules. Forexample, the last day of a shift is edited so that it crosses midnight and exceeds the maximum numberof hours in a week rule. In an unpublished schedule, a compliance warning is not displayed as onlythe hours in the first week of the cross-week shift are validated. In a published schedule, a compliancewarning is displayed as all the hours of the cross-week shift are validated.

Outcome

Fixed. The compliance warning is displayed for both published and unpublished schedules.

525806POST-3279

After publishing the schedule using the GUI, the timesheet and ETM were not updated. The schedulepublish date was also not updated.

This issue is caused by not updating the schedule publish status when an error occurred duringpublishing.

Outcome

Fixed. If an error occurs while publishing an employee's shifts, the shifts for the remaining employeesare published. In the case of a partially published schedule, the publish date is updated.

526004POST-3296

In the daily schedule, employee names do not line up with shifts the further down the page you scroll.

Outcome

Fixed.

526990POST-3345


Product Fixes

District supervisors still have access to locations/stores that they are no longer associated with. Theycan view and modify the schedule for the location/store using the Location lookup within a storeschedule.

Outcome

Fixed. Supervisors cannot view or modify the schedule of locations/stores they no longer have accessto.

528414POST-3407

When trying to edit or add a shift, an internal server error occurs. After closing the first error message,another error message is displayed:

EMPLOYEE_AND_OR_EMPLOYEE_HISTORY_WAS_NOT_FOUND_OR_WAS_NOT_LOADED_EMPID_DATE

The issue only occurs when editing the last day of a published schedule.

The employee history record could not be found because the search criteria included start and endtimes.

Outcome

Fixed by truncating the start and end times from the search criteria.

529056POST-3447

When saving a shift pattern on the Shift Pattern form, an error sometimes occurs.

The shift pattern name is auto-generated by concatenating several fields together. The error occurswhen the concatenated name exceeds 40 characters.

Outcome

Fixed by using the EMP:EMP_NAME_yyyyMMddHHmmssSSS format to generate shift pattern names.

529172POST-3456

When publishing the schedule, an error occurs if a team name has a trailing space.

Outcome

Fixed by removing trailing spaces from team names before saving in the database.

529397POST-3471

In the Shift Pattern Setup Selection form, the duration is incorrect for some shifts.


Product Fixes

This issue is caused by bad shift pattern data. The gap between the start time and end time of the shiftlabor record was more than 24 hours.

Outcome

Fixed by auto-correcting the end date if the duration of the shift labor record is more than 24 hours.

529533POST-3479

If a store creates an employee shift pattern where the employee is working two different jobs on thesame day, only part of the shift pattern is being scheduled.

Outcome

Fixed. Shift patterns with split shifts are scheduled correctly.

530058POST-3504

When clicking on a shift that spans midnight on the Simple Scheduler, a system error occurs.

The issue occurs when a store has no departments associated with it.

Outcome

Fixed.

530657POST-3533

When generating schedules for a location with many stores under it, the Batch Scheduling task failswithout any reasons or errors. Schedules are generated successfully for only some of the stores.

This issue is caused by trying to generate a schedule using a schedule profile that does not have anyassociated staff groups.

Outcome

Fixed. If a schedule profile does not have an associated staff group, the schedule generation for thisprofile is skipped. In the task log, the reason for the skipped schedule generation is displayed.

530875POST-3543

After making an edit to the schedule, no other edits can be made until the page is refreshed. A JavaScripterror is displayed in the console.

The issue occurs when a schedule includes the ANY job (job_id=0).

Outcome

Fixed.


Product Fixes

531400POST-3573

The Schedule Generation Task Log page provides incomplete information for failed and skippedschedules. The log lists only the locations for which schedules were successfully generated.

Outcome

Fixed. All locations that have a schedule profile (with batch schedule generation enabled) are includedin the log. If the task skips a location, the reason for the skipped schedule generation is provided (forexample, no staff groups defined). If the task fails to generate a schedule for a location, the reason forthe failed schedule generation is provided.

Note: For locations that are not included in the log, ensure a schedule profile is set up for batch schedulegeneration.

532087POST-3614

When using the advanced search of the Configuration Editor to search for a specific property value,an error occurs:

Too many matches. Tree not filtered.

This issue is caused by limiting the number of matching locations to 100.

Outcome

Fixed by increasing the limit to 1000 locations.

532290POST-3627

In the Schedule Compliance Violations window, clicking the hyperlink (at the shift start and end time)opens the general weekly schedule.

Outcome

Fixed. For violations that involve a specific date (for example, maximum hours per day), clicking thehyperlink opens the inline edit for that employee and day. For violations that cover a longer time frame(for example, maximum hours per week), a hyperlink is not created.

532384POST-3634

When an employee posts a bid shift and another employee tries to bid on the shift, a system erroroccurs. The issue occurs when the supervisor approves the compliance violations that result from theshift trade.

Outcome

Fixed.


Product Fixes

532777POST-3650

When a schedule is created and no employees are assigned to any shifts, the Cost & Score sectionis loaded with blank values. This is misleading when a budget exists.

Outcome

Fixed. For all schedules where no employees are loaded, budget values are loaded, if available. Theoriginal and current cost and hours are displayed as 0. The original and current SPH are displayed asn/a until a shift is added for an employee.

533020POST-3668

When editing a schedule that uses numeric department names, the departments are not sorted. Also,the department names are not displayed in the Department filter.

The issue occurs when the departments contain only unassigned shifts.

Outcome

Fixed.

533185POST-3673

Schedule shifts are created with an end time that is beyond the configured offset from the closing timeof the parent location.

The issue occurs when there are multiple staffing requirements under Volume Driven Work for thesame job, but only one of the staffing requirements is in effect.

Outcome

Fixed.

533429POST-3700

When trying to load a team on the Simple Scheduler at a higher level in the hierarchy, an error occurs.

This issue is caused by not loading the employee data in chunks.

Outcome

Fixed by loading the employee data in chunks.

533551POST-3705


Product Fixes

In release 6.1.6, the Dash server cannot be configured on the same server as the application server.This issue is related to the HOST_COMM_METHOD registry parameter when it's configured forLOCAL_ACCESS.

This issue is caused by removing the Java class for the LOCAL_ACCESS option. This option is usefulfor setting up and troubleshooting schedule optimization issues.

Outcome

Fixed by reinstating the Java class.

534581POST-3773

When regenerating workload, an error occurs:

Error detected: from index or to index is wrong.

This issue is caused by loading the cross-midnight shift on the eighth day.

Outcome

Fixed by increasing the coverage length by one day.

534965POST-3793

Shifts remain unassigned on a newly generated schedule, even though there are available and eligibleemployees to work the shifts.

Outcome

Fixed.

535060POST-3796

When a forecast is first generated for a location using a batch task that has never run before, alldepartment drivers are zero.

The issue occurs when no changes are made to the Location Properties page, causing a hiddenparameter to be set to false.

Outcome

Fixed by displaying the Forecast Aggregate of Sub Locations check box on the Location Propertiespage for stores. By default, the check box is selected and department sales data is displayed in theforecast.

536649POST-3876


Product Fixes

An employee with cross-midnight availability is available all the time in the schedule. The issue occurswith employees that are borrowed from another team.

Outcome

Fixed by checking the actual availability of borrowed employees.

537227POST-3904

The batch schedule generation fails with a system error for certain Best Fit staffing requirements.

The issue occurs when the skill is not set in the staff requirements of the store/department.

Outcome

Fixed.

537841POST-3934

When printing a schedule, the results do not match what is on the screen:

• When collapsing departments, the entire schedule is displayed in the printed schedule.• When filtering by department, the Staff Not Scheduled section is displayed in the printed schedule.• Shifts with multiple activities are broken into multiple shifts in the printed schedule.

Outcome

Fixed these issues with printing the schedule.

537857POST-3937

When generating a Bottom Up forecast, a system error occurs.

The issue occurs when the skill is set to None in the staff requirements of the store/department.

Outcome

Fixed.

538599POST-3972

When the DISPLAY_JOB_DESCRIPTIONS registry parameter is set to true, the job description isdisplayed instead of the job name. When printing the schedule, the job name is always displayedregardless of the registry setting.

Outcome

Fixed.


Product Fixes

538732POST-3986

Split shifts are not being assigned to partial fixed shift employees.

Outcome

Fixed. Shift patterns with split shifts are scheduled correctly for partial fixed shift employees.

539032POST-4000

When validating an event with a scheduling conflict, the details of the conflict are not displayed. Instead,only Alert! is displayed.

Outcome

Fixed. The details of the conflict are displayed.

539239POST-4015

To determine whether an employee is active within a range of days, the EMPLOYEE table is beingused instead of the EMPLOYEE_HISTORY table. Therefore, employees are not being loaded into theschedule even though their termination date was extended to a future date.

Outcome

Fixed by using the EMPLOYEE_HISTORY table to determine whether an employee is active.

539414POST-4023

When a department does not have any shifts in the schedule, the department Intraday Coverage graphis blank.

Outcome

Fixed. When workload cannot be created for a department, the Intraday Coverage graph is displayedwith zero values.

540612POST-4083

When a forecast is generated, the Sales column on the Workload by Day Part form is not updated withthe forecast values. When the forecast is changed manually, the values are updated on the form.

Outcome

Fixed. When a forecast is generated, the sales values are updated on the Workload by Day Part form.


Product Fixes

540809POST-4103

After generating a new schedule using the schedule profile, the Original Cost and the Current Cost arenot the same.

Outcome

Fixed by modifying how the Original Cost is calculated for hourly employees. In a newly generatedschedule, the original cost/hours are always the same as the current cost/hours, regardless of anemployee's preferred job.

541951POST-4199

The batch schedule generation fails with a system error.

This issue is caused by loading extra shift details while calculating the cost for loaned hourly employees.

Outcome

Fixed by calculating the cost for shift details that are in the current schedule period.

542664POST-4249

In the weekly schedule, the total scheduled hours are off by 0.01 hours.

This issue is caused by a rounding error when totaling the scheduled hours of each shift.

Outcome

Fixed.

543197POST-4287

A 24-hour shift (for example, 9:00a-9:00a) cannot be pasted to another day.

Outcome

Fixed. When pasting a 24-hour shift, consecutive shifts are not merged. The shifts are displayedseparately on the schedule.

Note: Consecutive shifts are merged if the combined hours are less than or equal to 24 hours. Forexample, a shift from 9:00p-9:00a on April 10 is merged with a shift from 9:00a-9:00p on April 11. Inthis case, a single 24-hour shift from 9:00p-9:00p on April 10 is displayed.

543371POST-4298

When printing the schedule, a system error occurs.


Product Fixes

Outcome

Fixed by displaying the default time code for those employees who have null as an LTA time code.

543933POST-4338

When the home team of an employee is changed after the employee has been loaned to another team,the employee is no longer displayed in the loan approval or loan cancellation messaging forms.

Outcome

Fixed.

544049POST-4347

When subtracting hours at the start of the shift, the entire shift is subtracted from the Current Cost. Forexample, when changing a shift from 9:00-18:00 to 10:00-18:00, the cost of the shift becomes $0.00.

Outcome

Fixed. Only the subtracted hours are subtracted from the cost of the shift.

544402POST-4378

When editing a shift in the Display a Schedule form, changing the default value of the Type field forthe break has no effect.

Outcome

Fixed. The default value that is specified in config mode for the break type is used.

544590POST-4397

When editing the end time of the last segment of a shift, part of the shift disappears and part of theshift is moved to the next day. The issue occurs after approving the schedule compliance violation.

Outcome

Fixed.

545002POST-4437

When trying to generate a schedule, an ORA-01438 error occurs.

Outcome


Product Fixes

Fixed by storing values up to two decimal places for the SKDSCORE_BUDGET,SKDSCORE_EFFICNCY, and SKDSCORE_SERVICE columns.

545165POST-4461

All employees on a fixed schedule are not getting scheduled for any shifts.

Outcome

Fixed by correcting the logic when the activity/job is specified in the Shift Pattern Shift Labor sectionof the Shift Pattern form.

545464POST-4471

When trying to edit a new shift that violates a compliance error, the Schedule Compliance Violationswindow is displayed without information. The shift cannot be saved.

The issue occurs when changing the end time of a cross-midnight shift.

Outcome

Fixed.

545745POST-4488

When selecting locations using the advanced search of the Configuration Editor, non-store type locationscannot be selected. Therefore, mass edits cannot be performed.

Outcome

Fixed. When selecting locations using advanced search, the sub locations are also selected.

545753POST-4490

When a location has volume driven staffing requirements with a total of 24 advanced minimum entries,a system error occurs.

Outcome

Fixed.

545917POST-4503

When trying to generate a schedule, an ORA-01795 error occurs.

This issue was caused by the data setup.


Product Fixes

Outcome

Fixed.

546192POST-4533

Compliance rules are incorrectly violated for shifts with multiple jobs. For example, an employee isassigned to job 1 from 9:00-12:00 and job 2 from 12:00-17:00. Rules such as minimum rest betweenconsecutive shifts and minimum shift duration are violated because each job segment is treated as aseparate shift.

Outcome

Fixed. When compliance rules are validated, the entire shift length is considered regardless of how theshift is split across different jobs.

546540POST-4572

When applying an LTA that starts before the schedule start date and spans into the schedule week,the LTA is not shown on the schedule. The LTA is shown in the timesheet.

The issue occurs when the LTA is applied after the schedule was created.

Outcome

Fixed.

546587POST-4582

Long employee names create a second row in the Employee column on the weekly schedule, causingmisalignments.

Outcome

Fixed by modifying code to truncate the end of the employee name so that it fits within the column.

547367POST-4625

After publishing the schedule manually, the schedule publish date is not updated.

This issue is caused by rolling back the transaction that updates the publish date when an error occurs.

Outcome

Fixed by committing the transaction as soon as the publish date has been updated.


Product Fixes

547742POST-4642

When a fixed shift employee has interval requirements that fall outside the department's hours ofoperation, the schedule generation fails with a system error.

Outcome

Fixed by adding a condition to avoid the error.

548260POST-4670

When trying to create a schedule from an existing published schedule for a location, the error "Noemployee/dates were loaded" occurs. The schedule is created, but all employees are shown asunscheduled.

Outcome

Fixed.

548831POST-4733

When a schedule is generated based on a published schedule, an employee on the original scheduleis not displayed on the new schedule.

This issue is caused by excluding assigned shift employees who have a null activity from the assignedand unassigned employee lists.

Outcome

Fixed by adding a default activity for those employees who have a null activity.

549268POST-5003

When opening a legacy MVS page, a system error occurs. The Shovalidator.jsp file is notdownloaded because of the error.

This issue is caused by a regression of POST-4772.

Outcome

Fixed.

549593POST-4801

When using the Configuration Editor to copy a location, a new job gets created. The new job is prefixedwith the name of the new location, for example, "JCSTEST ANY".


Product Fixes

Outcome

Fixed. A new job is not created for the copied location. Instead, a copy of the job team record is created.

550441POST-4860

The BATCH_MAX_THREAD_COUNT registry parameter is missing for individual Dash hosts, forexample, /system/modules/scheduleOptimization/dash/host0. If theBATCH_MAX_THREAD_COUNT registry parameter is not added for an individual host, a hard codedvalue of 5 is used. The value of /system/modules/scheduleOptimization/BATCH_MAX_THREAD_COUNT is no longer used.

If the Dash thread counts are not configured properly, this issue can cause the schedule generationto fail or affect performance.

Outcome

Fixed. If BATCH_MAX_THREAD_COUNT is not defined for an individual host (for example, host0),the value of /system/modules/scheduleOptimization/BATCH_MAX_THREAD_COUNT is used.The default value for this parameter has been changed from 5 to 1 to avoid any schedule generationfailures because of a lack of licenses.

See "BATCH_MAX_THREAD_COUNT" in the Registry Parameter Reference Guide.

551755POST-4935

When a store's hours of operation does not have any hours set on a day (for example, Sunday), asystem error occurs on the Approve Availability Requests page.

Outcome


551757POST-4937

When using the advanced search of the Configuration Editor, the links in the Requirements Distributionssection do not show the correct number of departments.

Outcome

Fixed.

552144POST-4972

After changing the shift times of an unassigned shift and then reassigning the shift to an employee, asecond meal break is added to the shift.


Product Fixes

This issue is caused by not cleaning up the existing breaks when the Reassign Break/MealAutomatically after Shift Edit check box is selected.

Outcome

Fixed. When the Reassign Break/Meal Automatically after Shift Edit check box is selected, theexisting breaks are replaced with newly generated breaks.

552672POST-5017

When printing the schedule, the default paper size of the PDF is A4 (8.27" x 11.69"). The PDF shouldprint successfully on both A4 and Letter sized paper.

Outcome

Fixed by adding the SCHEDULE_PRINT_PAPER_SIZE registry parameter to support both A4 andLetter formats. The default paper size is now Letter (8.5" x 11") .

See the Registry Parameter Reference Guide.

552721POST-5019

A shift with the same start and end time can be created in the daily view of the schedule. The shift canthen be deleted only in the weekly view.

Outcome

Fixed. A shift cannot be created with the same start and end time.

553527POST-5075

After approving all schedule compliance warnings, the compliance icon at the top of the schedule isno longer displayed, even though the schedule still contains errors.

Outcome

Fixed. The compliance icon is displayed whenever the schedule contains errors.

9558527POST-4139

When trying to open the schedules for certain weeks, a system error occurs. The schedules cannot beremoved.

The issue occurs when the employee's home team in the schedule does not have a location associatedwith it.

Outcome


Product Fixes

Fixed by displaying the schedule instead of the validation error. The schedule is filtered by locationand dates for when the employee's home team has an associated location. The validation error islogged.

Multiview Scheduler (MVS)517566POST-2568

The columns on the Master Rotation - Assignment page cannot be hidden.

Outcome

Fixed by implementing security options for the columns. You can now hide individual columns on theMaster Rotation - Assignment page.

519486POST-2753

In the Advanced Schedule View, the scroll bar disappears when the Schedule Selection, KeyPerformance Indicators, and Total Coverage sections are expanded. Therefore, you cannot see all theshifts in the roster.

The issue occurs when loading a roster with several unstaffed shifts.

Outcome

Fixed.

519823POST-2783

In the Relief Calling Area, if you select the blank (any) value in the Work Type field, the blank value isno longer selected after refreshing the data. Instead, the values that are specified in theRCA_DEFAULT_EMPSTATUS registry parameter are selected after refresh.

Outcome

Fixed to restore user selection after refresh. If you select the blank value in the Work Type field, theblank value is still selected after refresh.

519844POST-2792

The Employee Relief Calling window must be loaded more than once before the shift details aredisplayed in the Relief Block section.


Product Fixes

The issue still occurs after applying POST-1847.

Outcome

Fixed.

519848POST-2799

In the Staffing Center, the Edit Detail (pencil) and Status (circle) icons do not have security keys forconfiguration.

Outcome

Fixed by implementing security options for the icons.

519855POST-2801

When a schedule compliance message is displayed in the One-time Schedule, the date the violationoccurred on is displayed incorrectly. The number next to the days of the week (for example, Sun 1) isalso confusing because it looks like the violation date.

This issue is caused by displaying the shift count instead of the violation date.

Outcome

Fixed by displaying the date the violation occurred on instead of the shift count.

520038POST-2830

In the Relief Calling Area, the Call Log window cannot be resized. After performing an operation, thehorizontal scroll bar is no longer available in the window.

Outcome

Fixed. The Call Log window remains scrollable and can be moved.

520043POST-2836

In the Relief Calling Area, the Call Log window has some data and display issues:

• The job ID is displayed in a different font.• Employee comments are not displayed.• Call log comments are not displayed.

Outcome

Fixed these issues with the Call Log window.


Product Fixes

520210POST-2870

When a shift is assigned for relief, the break portion of the shift is not included. Therefore, when an 8hour shift with a 1 hour unpaid break is booked off and assigned to relief, the employee ends up gettingpaid for 9 hours of sick time instead of 8.

The issue occurs after the unassigned shift is assigned to an available relief employee.

Outcome

Fixed by including the break details in the booked off shift.

520358POST-2886

The Relief Queue does not have a scroll bar.

Outcome

Fixed by adding a scroll bar.

520738POST-2914

On the Details tab of the Schedule Details page, the entered time is automatically changed from PMto AM. For example, if an employee is scheduled from 9:00am-1:00pm, the end time is changed to1:00am.

The issue occurs when the time standard is set to 12.

Outcome

Fixed.

520873POST-2933

When selecting an assigned shift using the Details Edit mode, a new row cannot be added to the shift.The issue occurs when hiding the Skills field using config mode.

This issue is caused by checking the length of the Skills value when the field is undefined.

Outcome

Fixed by adding a condition to check for the existence of the field.

521617POST-3009

After reloading the One-time Schedule, the days with schedule violations are no longer highlighted inyellow.


Product Fixes

This issue is caused by a condition that highlights the days only during validation.

Outcome

Fixed by removing the condition.

521621POST-3011

If an employee has multiple violation messages in the One-time Schedule (OTS), the messages aredisplayed incorrectly after reloading the OTS. The last violation message is displayed multiple times,replacing the other messages.

Outcome

Fixed. The messages are displayed correctly after reloading the OTS.

522405POST-3067

In the Relief Calling Area, the Call Log window cannot be resized.

Outcome

Fixed. The Call Log window can be resized.

525825POST-3286

On the Shift Configuration form, if you configure a UDF field as a ComboBoxUI, the value that isselected from the field is not saved to the UDF field in the ES_SHIFT_ATTRIBUTE table.

Outcome

Fixed.

526984POST-3341

On the Master Rotation and One-time Schedule forms, some buttons are missing localization andsecurity options.

Outcome

Fixed by adding localization and security options for the buttons.

527751POST-3373

When publishing the Master Rotation or One-time Schedule, a conflict message is not displayed if anemployee with overlapping shifts is put on LTA.


Product Fixes

Outcome

Fixed. If an employee with overlapping shifts is put on LTA, a conflict message is displayed. For thisconflict, the QUEUE option is disabled.

527956POST-3385

On the Shift Configuration form, when adding inherited shifts for a hierarchy that contains over 1000teams, an ORA-01795 error occurs.

This issue is caused by not loading the team data in chunks when it exceeds a configured value.

Outcome

Fixed by loading the team data in chunks.

528243POST-3396

On the Schedule Templates form, the Add and Delete (trash) icons and the Save buttons are all missingsecurity options.

Outcome

Fixed by adding security options for these elements.

529639POST-3485

When assigning an employee to a relief shift, the date in the confirmation window is displayed in thewrong date format.

The issue is caused by hard coding the date format in MM/dd/yyyy.

Outcome

Fixed by retrieving the date format from the SYSTEM_DATE_FORMAT registry parameter.

529650POST-3487

When picking a date from the calendar, the date is displayed in the wrong date format. The issue occurson the Shift Configuration and Create New Rotation forms.


Outcome



Product Fixes

530284POST-3517

In the Advanced Schedule View, shift details are merged when the UDF data is not the same for eachrow in the inline details.

This issue is caused by not considering differences in UDF and Flag fields when merging shift details.

Outcome

Fixed.

530888POST-3545

When printing the Rotation view of the Advanced Schedule View, the schedule is sorted by employeeinstead of rotation.

Outcome

Fixed. The schedule is sorted by rotation in the printout of the Rotation view.

532627POST-3643

24-hour shifts are not loaded in the Advanced Schedule View, but are displayed on the Master Rotation- Assignment page.

Outcome

Fixed by preventing 24-hour shifts from being configured unless the start and end times are both 00:00.

533537POST-3703

The Publish Status of the rotation has two different labels (UNPROCESSED and UNPUBLISHED) withthe same meaning.

Outcome

Fixed by converting the UNPUBLISHED status of a Master Rotation/One-time Schedule toUNPROCESSED.

533571POST-3707

When filtering by employment type and work type in the Advanced Schedule View, the effective datesof the corresponding employee overrides are not considered.

Outcome


Product Fixes

Fixed. If the start date of the schedule falls within the override period, employees with the specifiedemployment type and work type are returned.

533841POST-3723

After the schedule in the Shift Configuration form is loaded, the calendar is not displayed when thedate picker is selected.

Outcome

Fixed. The calendar is displayed when the date picker is selected.

534192POST-3744

When copying shifts, no warning is displayed if the employee is not qualified for the required job.

Outcome

Fixed. A warning message is displayed if the employee is not qualified for the required job.

534858POST-3787

When an employee is selected for a relief shift, the shift is displayed as 01/01/3000 to 01/01/1900 inthe confirmation window. After clicking OK, the shift is assigned to the employee.

After selecting a different employee for the same shift, the NaN/NaN/0NaN date format is displayed inthe confirmation window.

Outcome

Fixed. The selected date is displayed in the confirmation window for the relief shift. The date format isdetermined by the SYSTEM_DATE_FORMAT registry parameter.

536042POST-3843

In the Advanced Schedule View, the FTE value, displayed in [] beside the employee name, cannot behidden.

Outcome

Fixed by implementing security option to hide the FTE value.

536286POST-3855


Product Fixes

Upon approving a time off request, a pop-up window is displayed, requiring the supervisor to select arelief shift status for the booked off time. The window should not be displayed, as the employee doesnot have a shift on the requested day.

Outcome

Fixed. If an employee does not have a shift on the requested day, the pop-up window is not displayed.

536805POST-3886

When an approved time off request is cancelled, the LTA is not removed from the timesheet after thecancellation is approved.

The issue occurs when relief shifts are generated as part of time off approval and the time off is appliedon an unscheduled day.

Outcome

Fixed. LTAs are removed from the timesheet after they are cancelled.

538020POST-3945

In the New ESV form, the value in the inline Unit field (ESV_INLINE_TEAM) is truncated. The full teamname should be displayed.

This issue is caused by displaying only the first 7 characters of the team name.

Outcome

Fixed. The full team name is displayed.

540258POST-4060

The system lets you add duplicate teams to a call list with the same start and end dates.

Outcome

Fixed. Duplicates are removed from the call list upon saving. If a team with multiple entries hasoverlapping dates, the dates are combined into one entry.

540869POST-4107

When a shift is booked off in the Advanced Schedule View, "Default LTA Comment" is added to theRead Comments section of the timesheet.

Outcome

Fixed. A comment is not added to the timesheet when a shift is booked off.


Product Fixes

540883POST-4110

When creating a new version of the One-time Schedule, the dates in the version overwrite window aredisplayed in the wrong date format.


Outcome


540885POST-4112

When creating or editing a shift on the Shift Configuration form, the value of the firstDayOfWeekparameter is ignored. The setting for the date format is also ignored.

Outcome

Fixed. When selecting a date, the calendar is displayed based on the value of the firstDayOfWeekparameter. For example, if firstDayOfWeek=1, the calendar is displayed from Monday to Sunday. Theselected date is displayed based on the setting for the date format.

541080POST-4128

On the Master Rotation, the Create New Version and Copy Rotation buttons do not have securitykeys for configuration.

Outcome

Fixed by implementing security options for the buttons.

542238POST-4219

When adding a duplicate employee to a call list, an error message is displayed. But employees thatwere part of the call list before the validation error are removed.

Outcome

Fixed. Duplicates are removed from the call list upon saving. If an employee with multiple entries hasoverlapping dates, the dates are combined into one entry.

542458POST-4229

The size of the fields in the Master Rotation plot screen causes the shading of weekend days to beblocked out. This issue does not occur in the One Time Schedule.


Product Fixes

Outcome

Fixed by increasing the field size so the weekend days can be identified.

542657POST-4245

On the Master Rotation - Plot Shifts, Edit Row Details, Create New version form, "Rotation Edit" is notformatted as a heading.

Outcome

Fixed.

542667POST-4251

After publishing a roster, the email notification that is sent to employees uses the wrong date format.

The issue is caused by hard coding the date format in YYYY-MM-DD.

Outcome


542855POST-4263

In the Relief Calling Area, the shift pop-up (RCA_SHIFT_HOVER) is not configurable in config mode.

Outcome

Fixed by implementing localization and security keys for the fields in the shift pop-up for the ReliefQueue and Relief Calling Area.

542861POST-4267

When creating shifts in the Shift Configuration Wizard, the Apply to Sub-teams? check box inheritsthe value from the previous transaction.

Outcome

Fixed. The check box is cleared by default for a new shift.

543636POST-4316

When an ad-hoc shift is added to a schedule before the spring DST time change, the shift start andend times are moved forward one hour. The Shift History does not display any changes to the shift.


Product Fixes

This issue is caused by using the time zone of the browser when copying a shift.

Outcome

Fixed. When copying a shift, the start and end times of the shift do not change.

543914POST-4336

When trying to activate a One-time Schedule template after the published schedule date, a systemerror occurs.

Outcome

Fixed.

544141POST-4354

In the Relief Queue, filtering by FILLED shifts does not work. When the FILLED filter is selected, shiftswith other statuses (for example, UNFILLED and RNN) are displayed.

Outcome

Fixed.

544305POST-4370

When publishing the Master Rotation, the value in the Department field is not validated. In the employeerow assignment, the Override LM check box is selected, but no department is specified. The departmentis shown as 0 in the published shifts.

Outcome

Fixed. When a labor metric field is configured as required, a warning message is displayed if a valueis not specified. The validation applies to the Master Rotation plot, One-time Schedule template, andOne-time Schedule screens.

544788POST-4415

After changing the team schedule period, a system error occurs when loading the schedule for thatteam in the Advanced Schedule View.

This issue is caused by loading the schedule from the day that is set in the DAY_WEEK_STARTSregistry parameter.

Outcome

Fixed. The DAY_WEEK_STARTS registry parameter is not considered for the current, last, and nextschedule periods.


Product Fixes

545781POST-4494

On the Schedule Compliance Violations window, the Approve All, Save, and Cancel buttons are allmissing security options.

Outcome

Fixed by adding security options for the buttons.

545999POST-4511

When floating a shift from one day to another on the same row in the Advanced Schedule View, anerror message is displayed, indicating that the times do not overlap. The shift cannot be moved.

In this issue, the user tried to float a shift to the same unit and same job, which is not a valid floatscenario.

Outcome

Fixed by updating the error message for invalid float scenarios:

Float To shift does not overlap with Float From shift.

546411POST-4561

An employee can be assigned to a relief shift that overlaps the employee's scheduled shift. For example,an employee that is scheduled from 22:30 to 07:00 can be assigned a relief shift from 14:15 to 22:45.

Outcome

Fixed. If the shifts overlap, an error message is displayed.

546802POST-4599

In the Relief Calling Area, a warning message is not displayed when an RN accepts a relief shift for aCN shift.

Outcome

Fixed. A warning message is displayed if the employee does not have the job qualifications for therelief shift.

547561POST-4630


Product Fixes

When trying to publish a previously validated One-time Schedule, a database error occurs and theschedule does not get published. The issue occurs after the Scheduling Compliance configuration ischanged, causing an increase in the number of violations on the schedule.

Outcome

Fixed.

547577POST-4632

In the One-time Schedule and Master Rotation, the Edit Type options on the Assignment pages cannotbe modified. Changes made to the field parameters of the ES_OTSEDIT_EMP_SEL_EDIT_TYPE andES_MRA_EMP_SEL_EDIT_TYPE fields have no effect.

This issue is caused by hard coding the Edit Type options.

Outcome

Fixed by localizing the Edit Type options.

547719POST-4638

When using simple edit mode in the Advanced Schedule View, an issue with overlapping shifts occurs.After creating a shift by specifying the shift label and pressing Tab, an overlapping error message isdisplayed for shifts in adjacent cells.

Outcome

Fixed. No overlapping error message is displayed for shifts in adjacent cells.

547959POST-4657

Retrieving shift history from the Advanced Schedule View is slow. For example, the response time fora single employee with minimal history is over two minutes.

Outcome

Fixed by modifying query to reduce response time.

548296POST-4678

Dates are displayed in the wrong date format in the Team Qualification Requirements and ScheduleTemplates forms. The issue also occurs in the Staffing Center.


Outcome


Product Fixes


548458POST-4697

The name of the MR_COMPLIANCE_ON registry parameter is misleading. The parameter controlswhether schedule compliance validation is enabled in both One-time Schedule (OTS) and MasterRotation (MR).

Outcome

Fixed by removing the MR_COMPLIANCE_ON and RM_COMPLIANCE_ON registry parameters. The/system/modules/compliance/IS_ENABLED registry parameter can be used to control whetherschedule compliance validation is enabled in MVS.

548818POST-4729

After inactivating a One-time Schedule (OTS) template, the status of the template is still shown asACTIVE in the Template - Plot Shifts, Edit Row Details, Create New version form. In addition, theinactivated template can be selected in the Advanced Schedule View (ASV).

A similar issue exists in the Master Rotation (MR).

Outcome

Fixed. After inactivating an OTS template or MR, the rotation is marked as INACTIVE on all forms. Inaddition, the rotation is not available for selection in the ASV.

548969POST-4745

When loading a team in the Staffing Requirements page, a "Page could not be found" error is displayed.

This issue is caused by using an incorrect JSP name.

Outcome

Fixed by correcting the JSP name.

549112POST-4758

In the Master Rotation, a template cannot be validated or saved after a shift label in the shift plottingsection is deleted. A warning message is displayed:

The Master Rotation contains one or more invalid Shift Labels. Please enter valid Shift Labels before saving.

This issue does not occur in the One-time Schedule.


Product Fixes

Outcome

Fixed. You can validate and save a template after a shift label is deleted.

549268POST-4772

In the legacy MVS, it takes about 25 seconds to load a team of 40 employees with the Includesub-teams check box selected.

This issue is caused by loading the team hierarchy regardless of the /system/modules/mvse/DISPLAY_TEAM_TREE value.

Outcome

Fixed by loading the complete team hierarchy only when the DISPLAY_TEAM_TREE registry parameteris set to true.

549270POST-4774

In the Staffing Center, the values in the Unit column are displayed with only seven characters followedby an asterisk (*) .

Outcome

Fixed by displaying up to eight characters. If the team name is longer than eight characters, an asteriskis displayed after eight characters.

549274POST-4776

In the Shift / Coverage Info section of the Master Rotation, the day number is not prefixed with "Day-"(for example, "Mon 1"). In the shift plotting section, the day number is prefixed with "Day-" (for example,"Mon Day-1").

Outcome

Fixed by prefixing the day number with "Day-" in the Job and Shift Coverage tabs of the Shift / CoverageInfo section.

549443POST-4784

In the Staffing Center, shift start and end times are not displayed consistently. For example, if a shiftends at 16:00, the time is displayed as 16:0. If a shift ends at 16:30, the time is displayed correctly as16:30.

Outcome

Fixed. Minutes are always displayed with two digits, for example, 16:00.


Product Fixes

549450POST-4786

When selecting a split shift in the Relief Calling Area, the date in the pop-up is displayed in the wrongdate format. The issue also occurs in the pop-up for the schedule compliance violation message.


Outcome


550109POST-4848

In the Float Wizard, the "Shift successfully floated" confirmation message is not localized. The messageswarning to select a team or shift are also not localized.

Outcome

Fixed by localizing the confirmation and warning messages in the Float Wizard.

550708POST-4881

A terminated employee cannot be unassigned from a published Master Rotation. The employee wasassigned for dates after the termination date.

Outcome

Fixed. Terminated employees can be unassigned from the published roster.

550950POST-4893

In the Employee Relief Calling window, the departments cannot be filtered based on the team that isselected.

Outcome

Fixed by leveraging the SHIFTSUM_ID and WBT_ID fields when filtering departments, for example:

width='7' sourceType=SQL source='SELECT DEPT_ID,DEPT_NAME,DEPT_DESC, SHIFTSUM_ID FROM DEPARTMENT, ES_SHIFT_SUMMARY WHERE ES_SHIFT_SUMMARY.WBT_ID = DEPARTMENT.WBT_ID' orderBy='DEPT_NAME' sourceKeyField='DEPT_ID' sourceLabelField='DEPT_NAME' title='LOOKUP_DEPARTMENT' masterSlaveUseXPath='true' masterInputFields=[substring-after(.//ancestor::table[@id]//preceding-sibling::input/@id,'_')] masterDataFields=[SHIFTSUM_ID] sourceDisplayFields='DEPT_NAME|DEPT_DESC'


Product Fixes

550957POST-4895

When editing labor metrics in the Master Rotation or One-time Schedule, the departments cannot befiltered based on the team that is selected.

Outcome

Fixed by adding ROT_ID as a request parameter. You can customize the database query to filter thedepartments based on the team that is selected.

551328POST-4913

When inactivating a Master Rotation, the end date that is specified on the form must be after the enddate of the employee row assignment. If the assignment ends on the final date of the system(01/01/3000), the rotation can never be inactivated.

Outcome

Fixed. The date that is specified on the form can be on or after the end date of the employee rowassignment. The specified date becomes the last active date of a rotation.

552203POST-4982

The employee information card is not displayed when hovering over an employee name in the MasterRotation (MR) and One-time Schedule (OTS). The card is displayed in the Advanced Schedule View.

Outcome

Fixed. The employee information card is displayed in MR and OTS when hovering over an employeename.

552205POST-4984

The columns in the Shift Configuration form cannot be sorted.

Outcome

Fixed. The columns can be sorted in ascending or descending order.

552907POST-5034

In the Float Wizard, on the Confirmation tab, the Float To value in the Unit column overlaps othertext, making it unreadable. The issue occurs with long team names.

Outcome


Product Fixes

Fixed by adding a tooltip to display long team names.

8753354POST-2941

In the Master Rotation plot screen, the day number in the table header looks like a date.

Outcome

Fixed by prefixing the day number with "Day-", for example, "Day-4".

9282451POST-3791

When trying to process a One-time Schedule, a system error occurs.

Outcome

Fixed.

9317970POST-3883

When trying to copy shifts in the Advanced Schedule View, the screen is not updated with the copiedshift, but continues to spin.

Outcome

Fixed.

9360998POST-4006

In the One-time Schedule, an Invalid UI error is displayed at the beginning of the week. The errorcauses misalignments, making it difficult to edit the correct row for schedule updates.

Outcome


9377149POST-4031

When trying to validate or process a One-time Schedule with unassigned employees during part of theschedule, a system error occurs.

Outcome

Fixed.


Product Fixes

9614506POST-4329

When editing an employee's shift in the Advanced Schedule View after publishing, the One-timeSchedule does not publish. No schedule compliance errors are displayed during validation.

Outcome

Fixed.

Platform510426POST-1932

In the Weekly Timesheet, the Employee lookup no longer provides a warning when no employeesmatch the criteria. Instead of "No Records Found", the timesheet is loaded with default parameters.

The issue occurs only on Chrome.

Outcome

Fixed.

515892POST-2421

When using user names with an @ symbol, the application is not routing alerts, messages, andinteractions correctly.

Outcome

Fixed.

516929POST-2519

The migration tool does not let you filter calculation group versions (calcgrp_id) based on the calculationgroup name (calcgrp_name). All rows are returned.

Outcome

Fixed. For example, this criteria returns records only for the MNTH and PLAT881 calculation groups:

CALCGRP_ID in (select calcgrp_id from calc_group where calcgrp_name in ('MNTH','PLAT881'))


Product Fixes

517334POST-2549

In ETM, the incorrect date is displayed on the home page for users on a different time zone than theserver.

Outcome

Fixed. The date is displayed based on the employee's time zone.

517342POST-2551

When the server time crosses midnight, the Timesheet and Transactions pages in ETM display thewrong date. The issue occurs when the employee logs on using a different time zone and theCLOCK_FACTOR_TIME_ZONE registry parameter is set to employee_udf.

Outcome

Fixed by displaying the current date based on the employee's time zone.

520032POST-2828

When rehired employees view the team schedule in ETM, data is retrieved from their time on theTerminated team, causing an out of memory error.

Outcome

Fixed by adding an upper limit of 10000 on the number of records that are returned in the Team view.

520414POST-2895

When the Late - Left Early Alert triggers, the dates in the alert message are not displayed in the systemdate format. The system date format is specified in the SYSTEM_DATE_FORMAT registry parameter.

Outcome

Fixed. The dates in the alert message are displayed using the date format that is specified in theSYSTEM_DATE_FORMAT registry parameter. If the registry parameter is not specified, the default is"MM/dd/yyyy".

520898POST-2938

In the messages that are sent by the Unauthorized Timesheets alert, the links do not include the contextpath name. When clicking on the link, a 404 or Not Found error message is displayed.

Outcome


Product Fixes

Fixed by appending the context path to the URL.

521472POST-2995

The Password Change confirmation dialog box is difficult to see.

Outcome

Fixed. To improve visibility, the confirmation box is centered and the window in the background isdimmed.

522479POST-3071

The unread message count in the header menu is not being displayed for some users. The users arelogging in as the same employee.

Outcome

Fixed.

522485POST-3074

Whenever the Mail Forwarder Task Parameters are resubmitted, the password must be entered again(even though the password did not change).

This issue is caused by not storing the password correctly in the database.

Outcome

Fixed.

523994POST-3188

In the Job Scheduler, each task has its own security keys for each button (Edit, Parameters, and soon). Because each button can have only one setting for all tasks, the placement of the security keysis misleading.

Outcome

Fixed by moving all the security keys for the buttons to the header.

524589POST-3216

When replying to a message in ETM, the To field is populated with the sender's employee ID insteadof their full name. An error then occurs when trying to send the message.


Product Fixes

The issue occurs after applying POST-2525 and setting the FULLNAME_FORMAT registry parameterto [EMP_FIRSTNAME] [EMP_LASTNAME].

Outcome

Fixed.

525181POST-3245

In the Users Who Can Become Me form, the "ALL" label is not localized in the For Forms column onthe summary view.

Outcome

Fixed by localizing the "ALL" label.

525798POST-3276

In ETM, the course pages are not associated with maintenance forms. Therefore, users without theappropriate group permissions can access the pages directly.

Outcome

Fixed by associating maintenance forms with the course pages. Users that are excluded in the grouppermissions from accessing the pages are denied access.

528873POST-3435

After applying POST-1914, menu.jsp is appended to "timesheet not approved" links from externalemails.

Outcome

Fixed.

536854POST-3889

While running migrations with multiple files in a single release, errors occur during the migration of timecodes and maintenance forms.

If a time code is migrated before a maintenance form, the migration file for maintenance forms failswith this error message:

Record does not contain field: TCODE_ID

Similarly, if a maintenance form is migrated before any time codes, all the migration files that insertnew time codes fail with this error message:


Product Fixes

Record does not contain field: MFRM_ID

Outcome

Fixed.

536855POST-3890

In ETM, when trying to view the schedule details of shifts that are assigned to multiple departments, asystem error occurs.

Outcome

Fixed.

537416POST-3920

In the Job Scheduler, the blackout period does not work if the period crosses midnight.

The blackout never applies as the end date of the blackout period is set to the same date as the startdate.

Outcome

Fixed. If the blackout period crosses midnight, the end date is set to the day after the start date.

539423POST-4025

When selecting the Selected check box in the Mass Edit History page, the individual check boxes arenot all selected.

Outcome

Fixed.

551780POST-4946

The TimePeriodHelper.overlap() utility API does not return valid results.

Outcome

Fixed.


Product Fixes

Time and Attendance506785POST-1644

When a break is scheduled at the end of a shift, the application removes the break-related work details.

Outcome

Fixed. Breaks that are scheduled at the end of the shift are not removed.

511022POST-1985

When applying a holiday override on the timesheet, holiday names with an apostrophe are savedincorrectly. For example, NEW YEAR'S DAY is saved as NEW YEAR.

Outcome

Fixed by adding support for apostrophe characters in DBLookups.

Note: The default configuration of the input validation rules blocks special characters such asapostrophes and quotes. These characters can be used in cross site scripting attacks. For customerswith data containing these characters, the rule configuration can be changed for specific fields to allowusers to specify these characters. See the Installation and Configuration Guide.

511670POST-2021

On the Team dashboard, edits to the schedule cannot be saved for schedules with more than 6 daysand teams with more than 50 employees.

This issue is caused by exceeding a limit on the number of parameters.

Outcome

Fixed by reducing the number of parameters that are submitted and validated.

512203POST-2086

When an employee changes teams in the middle of the pay period, the Pay Period Summary displaysincorrect hours. The issue occurs when an employee changes teams through a timesheet override.

This issue is caused by a regression of TT96067, which addressed a similar issue when an overrideis created through the Employee or Team pages.

Outcome

Fixed by reverting the changes of TT96067.


Product Fixes

Note: If an employee changes teams through the Employee or Team pages, you must resubmit thetimesheet or run the Recalculate Task for the team changes to reflect in the Pay Period Summary.

514281POST-2269

The error messages are not localized in the Payroll Close Wizard.

Outcome

Fixed by localizing the error messages.

514864POST-2319

On the Team dashboard, columns are misaligned on IE9 for specific search criteria. For example,picking Monday as the start date and Thursday or Friday on the following week as the end date.

Outcome

Fixed.

514943POST-2327

When trying to edit an LTA on the timesheet, a JavaScript error occurs. The issue occurs on IE8.

Outcome

Fixed.

515571POST-2390

On the days before the Hands Off date, approved time off requests can be cancelled. The days beforethe Hands Off date should not be editable.

Outcome

Fixed by preventing the days before the Hands Off date from being edited. If you hover over a daybefore the Hands Off date, a message is displayed:

Day cannot be edited since it is prior to the 'Hands-Off Date'.

517533POST-2560

When the server time crosses midnight, a supervisor that is on a different time zone can no longer seethe employees that are scheduled on the notification bar.

Outcome


Product Fixes

Fixed by loading the employees on the notification bar based on the user's time zone.

Note: The fix assumes that the supervisor and their employees are in the same time zone. Also, theemployee's Time Zone setting on their employee profile must match the time zone of their browser.

517897POST-2592

In the Authorize Rule, the Unauthorize If During Unscheduled Time Codes List parameter does notwork for split shifts. The rule considers the second part of the split shift to be outside of the day'sschedule, causing the day to be unauthorized.

Outcome

Fixed. The rule considers both parts of the split shift to be within the day's schedule, causing the dayto be authorized.

517948POST-2601

When accessing the timesheet for the first time, the Load button must be clicked twice on the selectionpage to open the timesheet. The issue occurs when an employee name is entered in the Employeefield without using the lookup.

Outcome

Fixed. After the employee name is resolved, the timesheet opens on the first click of the button.

518598POST-3566

Team names that contain a comma are not displayed in the Team lookup on the timesheet.

Outcome

Commas are not supported in team names and other named objects.

Fixed by enhancing input validation to prevent commas from being saved in team names. The inputvalidation was also enhanced to prevent commas in other named objects such as time codes, hourtypes, jobs, dockets, and departments.

520030POST-2826

In the work details, the department is populated using the default registry setting(DEFAULT_DEPT_NAME) instead of the EDLA (employee default labor allocation). The issue occurswhen the work duration is 0 minutes.

Outcome

Fixed by always using the EDLA details, if available, to create the work detail override.


Product Fixes

520209POST-2869

On the timesheet, the user defined fields (UDF) on the employee information card are not localized.

Outcome

Fixed by localizing the UDF fields on the employee information card.

521610POST-3007

When a premium is created with a negative number of minutes (to make corrections or adjustments),the value is not displayed correctly on the Code Summary section on the timesheet. The issue occurswhen the display method is hours and minutes (not decimal).

For example, if the total in the code summary is -7:12 (7 hours and 12 minutes), it is displayed as-7:0-12.

Outcome

Fixed by converting the minutes to an absolute value.

522193POST-3051

When loading the Supervisor Approval Worksheet, the "Loading..." message is not localized.

Outcome

Fixed by localizing the message based on the user locale.

522374POST-3063

On the Weekly Timesheet, the Submitted check box cannot be hidden. After setting the permissionflag to Deny in config mode, the check box is still visible in the top right corner of the screen.

Outcome

Fixed.

523261POST-3125

On the Process Rejected Clocks form, the Display records from last 24 hours only check box doesnot work. After selecting the check box, rejected clocks within the last 24 hours are no longer displayed.

Outcome

Fixed.


Product Fixes

523326POST-3139

After unauthorizing a day in the Supervisor Approval Worksheet, a system error occurs when the pagerefreshes. The error prevents the reloading of the timesheet.

Outcome

Fixed. If the specified date range is less than 31 days, the timesheet reloads successfully. Otherwise,the error "Date range should be less than 31 days" is displayed.

523799POST-3172

When WRKD_TCODE_NAME is set to View in the Weekly Timesheet, changes to the elapsed timerow are not saved.

Outcome

Fixed.

523937POST-3184

On the notification bar, unscheduled employees show as Absent or Late when they clock in.

Outcome

Fixed. When unscheduled employees clock in, their status is At Work.

Note: The fix assumes that the supervisor and their employees are in the same time zone.

524263POST-3204

On the Time Off Approval form, the Approve and Deny buttons and check boxes do not have securitykeys for configuration.

When reviewing the details of a request, the Time Off Approval window is missing security andlocalization options for the drop-down list and Submit button.

Outcome

Fixed by implementing localization and security options for the buttons and security options for thecheck boxes and drop-down lists.

525231POST-3248

On the Time Off Approval form, the localization options for the Approve and Deny buttons do not work.The issue occurs on Firefox and IE.


Product Fixes

Outcome

Fixed.

525372POST-3255

On the Daily Timesheet, clock punches are displayed out of order when Daylight saving time (DST)occurs. A clock that occurred after the DST transition is displayed before a clock that occurred beforethe DST transition.

Outcome

Fixed. Clocks that occur after the DST transition are displayed after clocks that occur before the DSTtransition.

525394POST-3257

When loading timesheets using the Team selection parameter, the records that are returned do notinclude all employees the supervisor has access to. In this issue, the supervisor has access to onlyone team.

This issue is caused by not loading employee records for the last chunk of data.

Outcome

Fixed. All employees the supervisor has access to are returned.

527171POST-3351

On the notification bar, the employee's team name is not displayed on the Time Punch Alerts informationcard.

Outcome

Fixed.

528349POST-3402

On the notification bar, the Time Punch Alerts information card is missing localization options.

Outcome

Fixed by adding localization options on the information card.

528362POST-3404


Product Fixes

On the notification bar, the View Schedule link on the Time Punch Alerts information card cannot behidden. After setting the permission flag of all security groups to Deny in config mode, the link is stillvisible and can be used.

Outcome

Fixed.

528897POST-3441

The Team Import Interface is missing the WBT_LABEL field.

Outcome

Fixed by adding the WBT_LABEL field to the Team Import Interface. You can use the interface toupdate the WBT_LABEL field in the WORKBRAIN_TEAM table. See "Team Import Interface" in theTime and Attendance Implementation and Administration Guide.

529416POST-3474

On the Balance Summary Launch Pad, the balances incorrectly reflect balance types for expired (enddate before the current day) and disabled (Enabled check box not selected) policies. The issue occurswhen the BALANCE_ADMIN_BY_EMP_POLICY registry parameter is set to true.

Outcome

Fixed. When the BALANCE_ADMIN_BY_EMP_POLICY registry parameter is set to true, only balancetypes for currently active policies are displayed on the launch pad.

529426POST-3476

When using the Unauthorize Rule with the Unauthorize if Edit After Manual Work Summary Authorizationoption, the rule behaves differently for Work Premium and Schedule Detail overrides.

When a Work Premium override is performed by the same user who authorized the day, the day isauthorized.

When a Schedule Detail override is performed by the same user who authorized the day, the day isunauthorized.

Outcome

Fixed by adding a new optional parameter ("Ignore Own Edits"). When this parameter is not selected(which is the default), then any change will re-unauthorize the day regardless of who performed thepost-authorization change. If the new parameter is selected, then the rule will only unauthorize if theuser who performed the authorization and the user who performed the subsequent change are different.

See "Unauthorize Rule" on page 38.


Product Fixes

529621POST-3483

When a balance cap at the end of the year creates a negative log entry, an employee is unable torequest leave before the end of the year because of a future balance violation. The issue occurs whenthe TS_PRE_APPLY_FUTURE_BAL registry parameter is set to true.

Outcome

Fixed. Balance violations are determined correctly with this configuration:

• Set /system/ruleEngine/AUTO_RECALC_FUTURE_BALANCES registry setting to true.• Set /system/WORKBRAIN_PARAMETERS/TS_PRE_APPLY_FUTURE_BAL registry setting to false.

Balance violations that occur for days outside of the time off request are reported.

529798POST-3492

Adjustments that occur within the offset window of the previous pay period, but before that pay period'sexport, are re-exported during the next payroll export. This results in duplicate payments to the affectedemployees.

This issue is caused by a regression of TT99991.

Outcome

Fixed by reverting the changes of TT99991. Within the offset window, only the adjustments that occurafter the export are included in the next payroll export. Adjustments that occur before the export arenot re-exported.

Note: The original issue that was incorrectly addressed by TT99991 was fixed under WTA-1671.

530598POST-3528

When an employee is scheduled for 8:05 hours, the scheduled hours on the Supervisor ApprovalWorksheet are displayed as 8:05.000000000000057.

Outcome

Fixed. The scheduled hours are displayed as 8:05.

530649POST-3531

The Holiday Reversal Rule ignores the status of holiday overrides and reverses both canceled andactive holiday overrides. If there are canceled holiday overrides in a day, the rule reverses more holidaypay than an employee was awarded.

Outcome


Product Fixes

Fixed. If multiple holiday overrides have been applied to the same day for an employee, then only themost recently applied holiday is considered.

530684POST-3537

In release 6.1.6, the employee information card cannot be displayed on the timesheet without EDITpermission to the DEFAULT LOCALIZATION maintenance form. In previous releases, only VIEWpermission was required.

Outcome

Fixed. The employee information card now depends on the EDIT permission of the maintenance formwhere the information is displayed.

To display the employee information card on the timesheet, you require EDIT permission to theTIMESHEET maintenance form.

To display the employee information card in the Relief Calling Area, you require EDIT permission tothe ES RELIEF CALLING AREA maintenance form.

To display the employee information card in the Advanced Schedule View, you require EDIT permissionto the New ESV maintenance form.

531013POST-3551

In ETM, when the page times out, clicking Clock On or Clock Off opens a confirmation window. Afterconfirming, the user is redirected to the login page, though the clock is not saved.

Outcome

Fixed. When the page times out, the user is redirected to the login page immediately after clicking onany object.

531701POST-3593

When assigning shifts using the Shift Pattern Definition and Assignment form, the system dates arenot respected. Supervisors can assign shift patterns to employees before the Hands Off date.

Outcome

Fixed by validating the Hands Off date of each employee before assigning shift patterns. If the validationfails for an employee, an error message is displayed and shift patterns are not assigned.

533372POST-3686


Product Fixes

When localizing the Time Code field for the Work Premium override, it references the same field(TCODE_NAME) as the Work Detail override. Therefore, the list of time codes that are available forselection cannot be different in the two overrides.

Outcome

Fixed. The Work Premium override now references the PREM_TCODE_NAME field for localization.

533396POST-3689

On the notification bar, the Time Punch Alerts information card is missing a localization option for theDel check box.

Outcome

Fixed by adding localization option for the check box.

534178POST-3738

When using a custom plug-in that extends the HRM Payroll Export, the payroll export cannot beperformed.

Outcome

Fixed by modifying the HRMPayrollExportPlugin to extend the BasicPayrollExportPlugin instead of thePayrollExportPlugin.

Note: The HRMPayrollExportPlugin now inherits all of the functionality of the BasicPayrollExportPlugin.Due to the change in behavior, any uses of this plug-in should be throughly tested.For the 6.2.0 release, the new functionality for the HRMPayrollExportPlugin includes:

• Updating the "Export Started" timestamp on the pay period, which is used for calculating theadjustments to export in the next export (applies to on-cycle and off-cycle-terminated export typesonly).

• Rolling the pay group dates to the next pay period.• Updating the work summaries and the work detail adjustments with a record of the export having

occurred for those items that are exported (the PETYP_ID column is used for this purpose).

535400POST-3809

When viewing clock transactions or timesheets in ETM, the date buttons at the bottom of the page donot work. After clicking the button, the date does not change.

Outcome

Fixed. You can navigate to previous or future days using the buttons at the bottom of the page.


Product Fixes

540417POST-4067

On the notification bar, the Time Punch Alerts information card does not have a scroll bar. Therefore,all the clock punches cannot be viewed.

Outcome

Fixed by adding a scroll bar to the Time Punch Alerts information card.

540437POST-4071

On the notification bar, the work date on the Time Punch Alerts information card is displaying in thewrong date format for the Finnish locale.

Outcome

Fixed.

540669POST-4091

On the Time Off Calendar, the balance information in the pop-up is displayed off the screen in configmode. Therefore, the balance information in the pop-up cannot be localized.

Outcome

Fixed. The pop-up is now displayed on the screen in config mode.

541065POST-4122

In ETM, the Clock On button is disabled after an employee clocks on. If an employee forgets to clockout, the employee is unable to clock on the following day.

Outcome

Fixed by reverting the changes of POST-1066, which erroneously disabled the button when it is grayedout. The graying out of the button was meant to further indicate the employee's suspected currentclocking status, not prohibit the employee from applying another clock of that type.

544574POST-4393

In the Supervisor Summary, clicking the hyperlink for an employee does not work. The employee'stimesheet is not displayed.

Outcome

Fixed.


Product Fixes

552294POST-4993

A system error occurs in the Schedule page in ETM. The error is logged in the application logs.

Outcome

Fixed by modifying the code to avoid the error.

553348POST-5067

When a user proxies in as their supervisor, they can authorize their own timesheet using the Pay PeriodSummary. The USER_CAN_AUTHORIZE_SELF registry parameter is set to false.

Outcome

Fixed. When a user proxies in as their supervisor, they cannot authorize their own time.

9647525POST-4469

An Invalid UI error occurs for the Hour Type field of the Employee Default Labor Allocation. The erroroccurs for all employees.

Outcome

Fixed by correcting the application data.

Workforce Performance526198POST-3305

The User Session Report shows records for each team the employee was assigned to, regardless ofthe team start and end dates.

Outcome

Fixed. The report shows records for only the teams the user was assigned to during the report period.If a user was assigned to two teams during the report period, the report shows one row for each team.

The same fix applies to the Premium User Session Report.

539200POST-4010


Product Fixes

The Payroll Approval Summary - Unauthorized Records report returns inaccurate results for retroactiveadjustments. The report displays retroactive adjustments even when the work date of the adjustmentis currently authorized in the system.

Outcome

Fixed. The report shows unauthorized retroactive records only if the corresponding work summaryrecord is marked as unauthorized. In addition, the retroactive records now sum up all the hours insteadof displaying each record in the WORK_DETAIL_ADJUST table. Therefore, the result is the same asthe Retro Adjustments section in the timesheet (accessible by clicking ... below the work details).

Security Updates in WFM ModulesThis section outlines security updates that were completed in this release of WFM.

AJAX calls to WFM and Cross-site Scripting AttacksImpact on WFM Users: As part of WFM's input validation feature, AJAX calls to the WFM applicationnow block the < and > characters to prevent cross-site scripting attacks. These characters are alreadyblocked for HTTP requests on legacy pages in WFM.

This change should have no impact on WFM users as long as data does not contain < or >.

General Updates to the WFM Security LayerImpact on WFM Users: As part of an on-going effort to strengthen security for the WFM solution, thisrelease of WFM has undergone a rigorous security review in code analysis (dynamic and static) andpenetration testing using the latest industry security scanning tools. As part of this effort, a number ofchanges have been made in the various modules of the WFM solution to address potential securityvulnerabilities that were identified by the security tools. All changes have undergone rigorous QAregression testing.

Other than strengthened security, this change has a minimal impact on WFM users. There should beno impact on existing data or custom code.


Product Fixes


Product Fixes

8Known Issues

This chapter lists the JIRA and Test Track (TT) issues that are in the process of being fixed.

The issues are organized by module:

• "Clocks" on page 105• "Infor Workforce" on page 105• "Labor Forecasting and Schedule Optimization (LFSO)" on page 106• "Task Management" on page 106• "Workforce Performance" on page 107

Note: Sometimes, both the JIRA number and the Test Track number are displayed for an issue.

ClocksWFMC-1030Re-assigning an employee badge to a new employee will not create a change history record. As aresult, the dbupdate thread will not make the change on the clock. A full table dump for the employeewill make the change on the clock.

The workaround for 6.2.0 is to delete the badge for the existing employee and then recreate the samebadge for the new employee.

In 6.1.6, the dbupdate thread will successfully make the change to the employee badge on the clock.

Infor WorkforceHCMMOB-218User names should be validated when sending a message.


HCMMOB-1484Links in messages are disabled. Clicking the links does not perform any actions.

HCMMOB-3264Transitional shifts must be selected individually for shift swap and shift giveaway requests.

HCMMOB-4527Work details are not created correctly when modifying the start and end times for an existing workdetail.

HCMMOB-4993When using mass approval, only the requests of employees that are loaded on the Time Off Approvalpage are approved/denied. No action is performed on requests of employees that are not currentlyloaded on the page.

Labor Forecasting and Schedule Optimization (LFSO)LFSO-310TT 98508

The application is not allowing shifts to be edited to create 24 hour shifts.

Task ManagementTT 97026

The new task alert should open the task details in the task assignment screen instead of in a newwindow.


Known Issues

Workforce PerformanceHCMEWFP-304After running these premium reports, an error occurs when trying to open the drill-down report for alocation or sub team:

• Forecast vs. Actual Labor Performance• Business Performance Report• Overtime Trend Report

The issue occurs in Internet Explorer 10 (IE10) and Internet Explorer 11 (IE11).

In IE10 and IE11, IBM does not support the Cognos viewer in non-compatibility mode.

To address this issue:

1 Open IE10 or IE11.2 Select Internet options.3 Click the General tab.4 In the Tabs section, click Tabs.

The Tabbed Browsing Settings page is displayed.

5 In the When a pop-up is encountered section, select the Always open pop-ups in a new windowoption.

6 Click OK to save the change.7 Click OK.

After completing these steps, you can view the drill-down report. The sub-report opens in a new window.

HCMEWFP-373Under certain conditions when Cognos and WFM are first started, attempting to export a report to Excelor PDF format results in an RSV-SRV-0040 error. The error occurs only once.

To prevent this error from occurring:

1 Log into WFM as a system administrator.2 Select Maintenance > System Administration > Diagnostic Tools > Cognos Server

Administration.3 Click the Configuration tab.4 On the left pane, select Dispatchers and Services.5 Click the Set properties - Configuration icon.6 Click the Settings tab.7 From the Category drop-down list, select Tuning.8 From the Temporary objects location drop-down list, select Content Store.9 Click OK.10 Restart the Cognos server.


Known Issues


Known Issues

9Documents

This chapter lists the documents that are provided with the Infor WFM application:

• "New Documents" on page 109• "List of WFM Documents" on page 109

The WFM documents are available:

1 through the online help button in the WFM user interface.2 in the Documentation folder where WFM is installed.3 from Infor Xtreme.

New DocumentsThese documents have been added to the Infor WFM documents set for this release:

Administration Guide for Infor Workforce

Attendance Management Guide

Daily Timesheet Guide

Fair Scheduling Guide

Weekly Timesheet Guide

Infor Ming.le Configuration Guide

Hotfix and Backport Support Policy

List of WFM DocumentsThis list displays all the documents that are available in Infor WFM for this release.


ClocksWB2000 Series Clock User Guide

WB5500 Series Clock System Administration Guide

WB5500 Series Clock User Guide

WB6000 and WB7000 Series Clock User Guide

WB8000 Series Clock System Administration Guide

WB8000 Series Clock User Guide

Clocks Installation and Configuration Guide

Clock Rules Guide

Clock Server Guide

HTTP Clock User Guide

Virtual Clock Guide

Reader Maintenance Handbook for CMI 2016

Reader Maintenance Handbook for RSI HP 3000/4000

Reader Maintenance Handbook for Synel SY-780/A

LFSOAffordable Care Act Module Guide

Availability Management Guide

LFSO Configuration Editor Guide

LFSO Implementation and Administration Guide

Real-time Self-scheduler User Guide

Schedule Bidding Guide

Shift Trades Guide

Simple Schedule Implementation and Administration Guide

Schedule Compliance Implementation and Administration Guide

Training Qualifications Guide

PlatformApplying a Hotfix

Configuration Guide for Infor ION

Dashboards Guide

Installation and Configuration Guide


Documents

Internationalization Guide

Registry Parameter Reference Guide

Release Notes

Summary of Releases

Task Management Guide

Tools Administration Guide

Upgrading to Infor WFM

Infor Workforce (Mobility)Administration Guide for Infor Workforce

API Guide for Infor Workforce

Installation and Configuration Guide for Infor Workforce Mobility (renamed from Configuration Guidefor Infor Workforce Mobility)

User Guide for Infor Workforce

Mobile Employee Connect Infor Android User Guide

Mobile Employee Connect Infor iOS User Guide

Mobile Manager Connect Infor Android User Guide

Mobile Manager Connect Infor iOS User Guide

PlanningBudget Creation and Management Guide

Multiview SchedulerMVS Implementation and Administration Guide

Multi-view Scheduler Guide

MVS User Guide

Time and AttendanceAffordable Care Act Module Guide

Attendance Management Guide

Balances and Accruals Guide

Clock Processing Guide

Daily Timesheet Guide

Fair Scheduling Guide


Documents

Supervisor Approval Worksheet User Guide

Time and Attendance Implementation and Administration Guide

Time Off Planner Guide

Tips and Tokes Guide

Weekly Timesheet Guide

Workforce PerformanceMetadata Model Reference Guide

Premium Reports Guide

Report Authoring Guide

Standard Reports Guide

Workforce Performance Implementation and Administration Guide


Documents