Karthik BNo 005, 19th Main Road 36th Cross- SLV Grand

HBR Layout, Bangalore - 560063Mobile - +91-9019-161580 | Email – karthikb123@live.com

ObjectiveTo be in an organization where I can harness the technology through tapping my potential and engage the adverse, changing, and challenging work environment, and support to organization’s strategy and personal growth.

Tools & Skills SAP BusinessObjects Business Intelligence

(Dashboard, Reporting, Data Discovery and Analysis - SAP Lumira, Web Intelligence, and Design studio)

Agile Concept Document Development Life Cycle and Software

Development Life Cycle DITA (Darwin Information Typing Architecture) – Eclipse

Plug-in Oxygen Editor Perforce JIRA

Doc Builder – JAVA and .NET SDK API documentation tool

Camtasia – Video creation tool Adobe Captivate - Video creation tool Alchemy Catalyst – UI strings reviewing

tool ArborText Editor (Global Catalog

Authoring with WindChill) – Authoring tool

Frame Maker - Authoring tool Adobe Illustrator – Illustrator tool Microsoft Office Suite

Work Experience

SAP Labs India Pvt Ltd (Contracted through Magna Infotech Ltd)Designation – Information Developer & Usability TesterDuration - 1 year (May 2015 – Present)Domain – Business Intelligence

Project – SAP BusinessObjects Business IntelligenceTeam – User AssistanceRole – Information Developer/ Usability Tester/ Report Designer

Responsibilities

Basic usability testing of the new features with an end user perspective. Create end-to-end documentation plan based on the Release date of the product. Requirement Analysis, Designing, Developing, Testing, Publishing, and Maintenance of the documents for the product Deliver various high quality documentation such as - Installation, User Guides, Security,

Administration, Sizing and Deployment Guide, Online Help, JAVA, .NET SDK, and RESTful Web services API documentation for the product.

Conceptualize, review, and design User Interface Texts, Error Messages and Strings for the product. Proof reading the documentation and respond to the translation queries raised by the translation team. Coordinate with translation team to translate the documents to the languages as the requirement. Coordinate with the publishing team and publish the documents to the help/support portal on the Release date of the

product. Create how-to, demo, tutorial, and marketing videos for the product. Conduct customer interview, obtain feedback about product documentation, and incorporate the comments in

consultation with the product management and engineering team.

Process

Interact and collaborate with engineering team after the requirement analysis phase. Closely work with Product Management, Product Experts, and User Experience team and design the User Interface

strings, Error Messages for the features. After the development of the features, test the features and document the feature based on the DDLC. Content is technically reviewed by the engineering team and signed off Coordinate for translation and publication of the documents in the help portal

Additional Roles and Responsibilities - Reports Designer

Identify or monitor current and potential project management requirement needs like Internal Incidents Report, Task Report, and transform the reporting needs using Business Intelligence tools.

Create and maintain reports with tools like Web Intelligence, Analysis office, SAP Lumira, Design Studio, and Crystal Reports.

Present weekly status report of the project to the top management with data visualization. Video Expert – Creating product demo and tutorials videos for the Global BusinessObjects Unit.

Cyient limited (former Infotech Enterprises Ltd)Designation – Design EngineerDuration - 1 year and 9 months (Aug 2013 – May 2015)Domain - Technical publications & Market product support

Project – John Deere Technical Information Center (TIAC) & Terex India Research centerRole – Technical Writer and Illustrator

● Reviewing Multilevel Bill of Materials (Engineering BOM and Machine BOM) inputs from the product support team for preparing new spare parts catalog information.

● Analyzing parts catalog structure with respect to product.● Analyzing input BOM serviceability, inter-changeability and hierarchy level and creating text

block content by using Arbortext Editor and Adobe Framemaker.● Create exploded view illustration with respect to parts. ● Resolving the aftermarket parts catalog information report cards and parts queries.● Updating after-market field kit and attachments in applicable parts catalog based on field kit.● Interacting with product support team and design team for compiling service standard

parameters (such as tightening torque limit and service parts wear and tolerance limits etc).

Education

EXAM PASSED SCHOOL/COLLEGE BOARD PERCENTEGEB.E. Mechanical

EngineeringThe Oxford College of

Engineering, Bangalore VTU 76.54%

P.U.C B.H.S First Grade College, Bangalore

Department of P.U, Karnataka 75.16%

S.S.L.C Bangalore High School K.S.E.E.B 83.68%

Personal Attributes

Strong analytical, interpersonal and communication, High degree commitment, Proactive team player, Flair for learning new technology, Highly flexible, , self-confident, adaptive to changing and challenging work environment,.

Other Details

Date of Birth 22nd April 1991Marital Status SingleLanguages Known English, Tamil and KannadaHobbies Gym, Cricket, Music, Movies

ReferencesAvailable upon request