Information Driven:The journey from service provider to system manager

Samara McIlroy

Department of Health and Human Services

Watch the introductory video

One State, One Health System, Better Outcomes

Tasmania’s Health System

• Real-time information •Unified view • Evidence based policy•Optimising health outcomes• Improved collaboration • Transparency • Sharing information•New capabilities

The National Health Performance Framework Source: National Health Performance

Authority

• Purchase the best mix of services• Service delivery without duplication or waste• Accountable for cost and quality of services• Innovative and flexible• Collaborative across regions• Forge alliances between public, private and

community sectors as well as interstate providers

The Department as system manager

Service

Provider

Primary producer of informationSeparate information repositoriesDuplication of efforts and processesOperational focus

System

Manager

Information analystUnified view of informationCollaborative and streamlined processesStrategic focus

Information management

Strategic Information Review

Strategic Information Review

• Significant Statistical Assets (SSA) • Central information management unit • Data and information governance• Data integration• Spatially enabled data• Statistical and spatial capability• Test in the DHHS environment

Final report

Information is a critically important organisational asset that enables better policy decisions, better service planning and better outcomes for Tasmanians

1. Examining information assets and their quality2. Enabling statistical capability3. Exploiting statistical information4. Exercising appropriate information management

What are capabilities?

Source: Monitor Deloitte

Measuring statistical capability

Statistical capability assessment tool based on ABS Statistical Capability Framework

Source: Australian Bureau of Statistics

NAA capability framework

Improved capability

Ambulance Tasmania - Early Access to Defibrillation Program (EADP)

Source: optomo.com.au

Compare and contrast

Source: techhive.com, image by Sarah Jacobsson PurewalSource: Wikipedia