Closing the Gapsin Seniors’ Care

A Guide To Public, Community &

Private Services forBoundary Area Seniors

May 2017

Also available on-line: www.kb.fetchbc.ca

This Seniors’ Services Guide was Funded and Developed by:

Interior Health

West Kootenay Boundary Regional Crisis Line, a program of the Trail FAIR Centre Society

FOR MORE DETAILED INFORMATION about a wide variety of

services and resources in the Kootenay Boundary region go to the newKootenay Boundary FETCH website: www.kb.fetchbc.ca

To SUGGEST additions, changes and corrections for future editions of

This Guide:CALL or EMAIL

The Interior Crisis Line Network West Kootenay Boundary Region Office: 250-364-0274 / admin@kb.fetchbc.ca

Disclaimer:

This Guide lists a number of publicly funded (government & non-profit) and privately operated, for-profit, services.

However, please note that we are NOT able to endorse or recommend specific services listed in this Guide. While many publicly funded services

are externally evaluated and required to meet rigorous standards, we strongly suggest that, prior to hiring a privately funded service provider,

references be checked and clear agreements made re fees, service expectations, and so on.

For more information, go to the Better Business Bureau of Mainland BC website: www.mbc.bbb.org or phone: 1-888-803-1222

Boundary Area Seniors: May 2017

Contents: Page:

Abuse, Crisis & Emergencies.……… …………………………. 1

Day Programs & Respite Services.……………………………. 2

Drug Stores / Pharmacies……………………………………….. 2

Food & Meal Services………...………………………………….. 3 - 4

Foot Care…………………………………………………………… 5

Fraud & Financial…………………………………………………. 5

Government Benefits & Services ……………………….….….. 6

Health Care Services: General Information …………………. 7

Health Care Services: Local …………………...………………. 8

Health Care: Specific Concerns / Issues /Complaints…..….. 9

Health: Hearing Tests / Hearing Aids………………………….. 9

Health / Medical Equipment & Supplies……………………….. 10

Home Safety………………………………………………………… 10

Home Services: Private……..……………………………………. 11

Hospice, Grief, Caregiving…………………………………………11

Housing & Accommodation …………………………….………. 12

Libraries ………………………………………………………………13

Recreation & Adult Education …………………………………....13

Seniors’ Social Groups & Associations..…………………….....13

Support, Info Lines & Groups for Specific Conditions……….14 - 17

Transportation……………………………………………………… 18

Boundary Area Seniors: May 2017

ABUSE, CRISIS & EMERGENCIES

Emergency (Ambulance, Fire, Police) 911

Interior Crisis Line Network, West Kootenay Boundary Region Call anytime: 24 hours a day, 7 days a week Information about community services, assistance, support in a

crisis, or concerns about the safety of another senior.

1-888-353-2273

Seniors Abuse & Information Line (SAIL) www.bcceas.ca Open 8am to 8pm; 7 days a week excluding statutory holidays Older adults can speak to a trained professional about abuse or

mistreatment & be referred to an appropriate support or resource.

1-866-437-1940

Report Concerns re Possible Elder Abuse or Neglect to: Home Health Services: Grand Forks

Midway Mental Health & Substance Use Services: Boundary RCMP (re a crime including financial fraud) Grand Forks

Midway

250-443-2100250-449-2887

250-442-0330 250-442-8288250-449-2244

RCMP Victim Assistance Program Grand Forks Midway

Provides victims of crime & tragedy with crisis intervention, emotional support, practical assistance, information on the justice system, court orientation and referrals to community resources.

250-442-5846250-449-2244

1-800-563-0808(after office hours)

Boundary Women’s Transition House 24-hour, 7 days a week confidential services for women. Includes

outreach support and provision of safe shelter for women (& their children) experiencing domestic abuse, violence or threats.

250-442-3131

Boundary Extreme Weather Shelter 7212 Riverside Dr., Grand Forks

Open November 1 to March 31: 8pm to 8am; pets accommodated Operated by the Boundary Emergency & Transition Housing

Society (BETHS)

250-442-2006

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Boundary Area Seniors: May 2017

DAY PROGRAMS & RESPITE SERVICES Adult Day Program, Hardy View Lodge 7649 22nd Ave, Grand Forks

Referral required from Home Health Services 250-443-2178

250-443-2100 Ext. 65152

Respite at Hardy View Lodge For Private bookings: For subsidized services, a referral is needed from Home Health

250-443-2155250-443-2100 Ext. 65152

Home Support Services: Home Health office (includes respite care) See page 8 for full description of services

250-443-2100 Ext 65152

NOTE: See Page 11: Home Services: Private for a list of service providers who may offer day activities and / or respite.

DRUG STORES / PHARMACIES Boundary Pharmacy 612 6th Avenue, Midway

Free delivery on request Midway to Greenwood250-449-2866

Loblaw’s Pharmacy 7000 27th Street, Grand Forks Will deliver to those with transportation issues in Grand Forks and

Christina Lake

250-442-3840

Pharmasave 330 Central Avenue, Grand Forks Will deliver weekly within Grand Forks

250-442-3515

Overwaitea Pharmacy 441 Central Avenue, Grand Forks No delivery services

250-442-3147

Pharmasave 1746 A Sandner Frontage Road, Christina Lake        No delivery services

250-447-2658

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Boundary Area Seniors: May 2017

FOOD & MEAL SERVICES Food Banks

Grand Forks The Boundary Food Bank: corner of 2nd & Central Ave Tuesdays: 10am - 3pm (closed 5th Tuesday of the month)

250-442-2800

Grand Forks www.gospelchapelgf.com/bbam Blessings Pantry in the Gospel Chapel: 7048 Donaldson Open Fridays: 10am – 2pm Tammy 250-443-1295

Greenwood Evangelical Chapel Food Bank: 401 North Kimberly Avenue 1st & 3rd Thursday of each month (11-2pm)

250-449-2279250-449-1978

Midway & Rock Creek Food Share Program Call for an appointment on an as needed basis Vivian Also will help people learn skills for sustainable eating & living

250-446-2086

Frozen / Hot Meals: Delivered / Picked Up

Dinners at Home Frozen Meals Low cost, nutritious frozen meals which can be re-heated at home

o Christina Lake 1st & 3rd week/month; Order on Mondays & delivered on Tuesdays

o Grand Forks United Church: meals pre-ordered & pre-paid

250-447-9113

250-442-3311

Meals on Wheels Nutritious meals available several times a week

o Grand Forks Boundary Lodge; delivers within 5km of Cityo Midway, Greenwood, Rock Creek. Call Parkview Manor to

order noon meal. Need to arrange own delivery.

250-443-0006

250-449-2842

3

Boundary Area Seniors: May 2017

FOOD & MEAL SERVICES Meal Programs

Unless specified, there is a charge for these meal programs

Whispers of Hope www.whispersofhope.ca Andre 7212 Riverside Drive, Grand Forks Community Kitchen Monday to Friday: 9am – noon Also houses a thrift store and low cost household basics

250-442-2006

The Bridge Hilda 8th Avenue (Old Church Building) Midway Amber Free lunch on 1st & 3rd Monday of each month Last Saturday of the month: drop in for tea & coffee 10am to 2pm.

250-801-0556 250-449-2818

Drop-in

Women’s Morning Out www.gospelchapelgf.com/bbam Wednesdays: 9:30am to 12:30pm. Includes child minding & a free

lunch. Women of all ages welcome. Gospel Chapel Blessings Boutique 7048 Donaldson Dr., G.Forks

250-443-1295

Food Shopping Services Note: May be a charge

Buy-Low Foods 7370 4th Street, Grand Forks Offers food shopping & delivery

250-442-5560

NOTE: See Page 11: Home Services: Private for a list of service providers who may be able to help with shopping

4

Boundary Area Seniors: May 2017

FOOT CARE When phoning, be persistent; these services are in high demand!

Dr. Lih (Podiatrist) 2033 Columbia Avenue, Castlegar 250-304-4792 Country Lane Foot Care Kathy

Serves the Greenwood, Midway, Rock Creek area250-446-2459

Neighborhood Nursing www.neighborhoodnursing.ca Serves Boundary area including Christina Lake, Grand Forks,

Greenwood, Midway & Rock Creek

1-888-427-2220

FRAUD & FINANCIAL

Banking Contact your Bank or Credit Union to set up services such as

Automatic Deposit, Bill Paying, Internet, Telephone Banking

Better Business Bureau of Mainland BC www.mbc.bbb.org Provides a number of services including information about a

business or charity, scam warnings and receiving complaints. Open Monday to Thursday; 9am to 3pm; 24 hour automated line

1-888-803-1222

RCMP Grand Forks Contact about any concerns regarding Midway

possible financial abuse

250-442-8288250-449-2244

5

Boundary Area Seniors: May 2017

GOVERNMENT BENEFITS & SERVICES: CONTACTS & SUPPORT Advocacy Centre 521 Vernon Street, Nelson www.advocacycentre.org

Helps with disability benefits, tenants’ rights, welfare issues, etc. Staff available twice a month at Trail & Castlegar sites. Call for an appointment & more details.

1-877-352-5777

BC Housing Subsidy: Shelter Aid for Elderly Renters (SAFER) A rent subsidy for low income people over 60 www.bchousing.org/Initiatives/Providing/SAFER

1-800-257-7756

Employment & Income Assistance Office 7290 2nd St., Grand Forks For persons under 65 requiring income support

1-866-866-0800

Income Tax (Volunteer) Program Lorraine Community tax clinics located in several locations in March & April

each year. Call for locations & dates. A free service for those living on a low income

250-442-0962

SeniorsBC www.seniorsbc.ca Website offers a comprehensive summary of health care and other

services for seniors & includes the on-line Seniors’ Guide. Service BC Centre Government Agent/Access Centre

M-F: 8:30am-12 noon; 1 to 4:30pm; 7290 2nd St., Grand Forks Forms, information, licenses & assistance applying for a wide

variety of BC government services and programs. www.servicebc.gov.bc.ca/locations

250-442-4306

Service Canada Centre www.canada.ca An Outreach Office in Grand Forks at 7290 Second Street (at the

Service BC Centre) once a month; Centres also in Trail & Nelson Call or check the website for details Forms, information & assistance with a variety of federal

government services & programs including CPP, OAS & GIS

1-800-622-6232

6

Boundary Area Seniors: May 2017

HEALTH CARE SERVICES: GENERAL INFORMATION Advance Care Planning www.gov.bc.ca/advancecare

Website provides links to the planning document “My Voice” & information on planning re future care, support and other needs

Ambulance Billing Services Information Line Mon to Fri: 9 - 4pm 1-800-665-7199Health Insurance BC www2.gov.bc.ca/gov/content/health

Medical Services Plan, Pharmacare & Fair Pharmacare Forms and other information also available at the Service BC Centre

(see page 6)

1-800-663-7100

HealthLink BC Toll-free Health Information from a nurse: 24 hours / 7 days a week Dietician Information: Monday to Friday; 9am - 5pm Pharmacist Information: 7 days a week; 5pm - 9am Information and links to services: www.healthlinkbc.ca Special Line for Hearing Impaired persons : Toll-free

811

711

Nidus Personal Planning Resource Centre & Registry www.nidus.ca Online information & support for creating a Representation

Agreement which enables an individual to legally authorize others to act on his/her behalf for health and personal care matters

Seniors’ Health Care Support Line BC Mon-Fri: 8:30am-4:30pm Office of the Seniors Advocate phone line offers information,

support and referrals for BC seniors who are having trouble accessing health care services or resolving care concerns.

Website offers a comprehensive summary of services for seniors and includes the on-line Seniors’ Guide: www.seniorsbc.ca

1-877-952-3181

NOTE: See Pages 14-17: Support, Information Lines & Groups for Specific Conditions for more information

7

Boundary Area Seniors: May 2017

HEALTH CARE SERVICES: LOCAL Boundary Hospital 7649 22nd Street, Grand Forks 250-443-2100 Home Health: West Boundary: 7649 22nd Street, G.F. 250-443-2100

Serves Christina Lake, Grand Forks & Area Ext 65152

East Boundary: 540 7th Street, Midway 250-449-2887 Serves Greenwood, Midway, Rock Creek & Area

Home Health Services Nursing care and self-management teaching for chronic and acute

conditions. Ambulatory Care Clinic visits by appointment. Palliative care & navigation with support for families.

Case Management for seniors and families to assess needs and develop care plans. Services include Home Support, Adult Day Program, Facility Respite, Advanced Care Planning and reviewing eligibility for Assisted Living and Residential care.

See above

Home Support Services A scheduled, subsidized income tested service providing simple

meal preparation, assistance in managing personal health care needs, respite for caregivers and palliative home support. Does NOT include bulk meal prep., housekeeping, driving, shopping, etc.

See above

Respite Services and Adult Day Programs Call Home Health Services or see pages 2 & 11 for other options

See above

Other:Boundary Community Hospice Association: 7649 22nd Street, G. F.

See Page 12 for a full description of available services 250-443-2162

Public Health Promotion & Prevention Services West Boundary: 7441 2nd Street, Grand Forks East Boundary : Midway Health Unit: 540 7th Street, Midway

250-443-3150250-449-2887

Seniors’ Mental Health & Substance Use (MH&SU) Services Elder Services includes assessment, support, groups & other

services specifically for seniors 7441 2nd Street, Grand Forks

250-442-0330

8

Boundary Area Seniors: May 2017

HEALTH CARE: SPECIFIC CONCERNS / ISSUES / COMPLAINTS Aboriginal Patient Navigator for Kootenay Boundary Area Leah

Assists in the early identification of Aboriginal patients’ needs and participates in discharge planning. Helps ensure care for Aboriginal patients is culturally specific and ethno-sensitive.

250-304-1254250-304-5621

(cell)

IHA Patient Care Quality Office Assists patients through the complaint process with regard to care

they have received from Interior Health. To register a complaint call the central office in Kelowna:

1-877-442-2001

Boundary Hospital Social Work Department Provides psychosocial care for hospital patients and families,

including adjustment counselling, support, practical assistance, advocacy and referrals to community resources.

250-443-2162

Mental Health & Substance Use Consumer, Family & Peer Support A regional program providing support, education & resources to

individuals (and their families) with long term mental health & substance use (addiction) concerns.

1-877-364-2326Ext 231

Seniors’ Health Care Support Line BC Mon to Fri: 8:30am-4:30pm For BC seniors who are having trouble accessing health care

services or resolving care concerns. (See Page 7 for more details

1-877-952-3181

Note: See Pages 14-17 for additional services

HEALTH: HEARING TESTS & HEARING AIDSConnect Hearing 7461 3rd Street, Grand Forks

Free hearing screening for seniors www.connecthearing.ca 250-443-3214

1-800-563-4327Expert Hearing Solutions 105-8309 Main Street, Osoyoos

Free hearing screening for seniors; www.experthearingsolutions.ca 250-495-7008

Beltone Hearing 8303 78th Avenue, Osoyoos Free hearing screening for seniors

250-495-6535

9

Boundary Area Seniors: May 2017

HEALTH / MEDICAL EQUIPMENT & SUPPLIESDrug Stores / Pharmacies

Several carry medical supplies & equipment. (See page 2)

Health Equipment Loan Program (HELP) 7649 22nd Street, Gr.Forks Open Monday, Wednesday & Fridays; 11am to 1pm Offers a wide variety of medical equipment for up to 3 months By donation. Needs a referral from a health care professional. A Canadian Red Cross Program www.redcross.ca

250-442-2608

Kootenay Columbia Home Medical Equipment 130-630 17th Street, Castlegar www.kchomemedical.ca Rents and sells a range of medical equipment

1-866-515-7772250-365-7772

Personal Emergency Response Systems/ Medical Alarms Kootenay (Philips) Lifeline www.lifeline.ca Rhandean Lacktin

LifeSentry: Installed by Accura Alarms 1638 2nd Avenue, Trail

1-888-832-6071 Ext 7032

1-888-364-5808

Respiratory Services: Testing & equipment Independent Respiratory Services 875 Columbia Ave, Castlegar

By appointment: Mon- Fri: 8:30am to 4:30pm www.irscanada.ca VitalAire 301- 1101 Dewdney Avenue, Trail

By appointment: Mon- Fri: 8:30am to 4:30pm www.vitalaire.com

1-877-965-6204

1-800-637-0202

HOME SAFETYRCMP Grand Forks

Responds to seniors’ safety / financial abuse concerns. Midway 250-442-8288

250-449-2244

Home Adaptations for Independence (HAFI) www.bchousing.org BC Housing funds low income seniors or persons with disabilities

(or their landlords) for home adaptations so they can continue living safely in their own home or rental unit.

1-800-257-7756

10

Boundary Area Seniors: May 2017

HOME SERVICES: PRIVATE May include: Hair Care, Health & Personal Care, Housekeeping, Mobile Lab. Services, Laundry, Meal Prep, Respite, Shopping, Transportation, Yard Care...

Julie Clayton (Grand Forks only) 250-442-0003Mark Dewhurst (handy man & home support) 250-442-8302 Neighborhood Nursing www.neighborhoodnursing.ca

Serves entire Boundary area1-888-427-2220

We Care Home Health Services www.wecare.ca Serves the entire Boundary area

1-877-719-4166

Mobile Private Laboratory Services

Boundary Mobile Lab Services Roxanne For in-home service, the Doctor will fax a requisition to Mobile

Lab Services which will then contact patient re an appointment. Lab work covered by MSP. Client pays travel expenses.

250-442-5136

HOSPICE, GRIEF, CAREGIVINGBoundary Community Hospice Association Louise

For end-of-life care or for those with a life-limiting illness Provides needs assessment, trained volunteers for companionship

or family respite, palliative equipment loans, coordination of care Also offers a resource library, education and a grief support group 7649 22nd Street, Grand Forks (in the Boundary Hospital building )

250-443-2162

Family Caregivers of BC Society Call Mon – Fri: 8:30am to 4pm Provides education, resources, information packages and other

support for caregivers. www.fcns-caregiving.org

1-877-520-3267

Bereavement BC Helpline Helpline: Monday to Friday: 9am to 5pm 1-877-779-2223

11

Boundary Area Seniors: May 2017

HOUSING & ACCOMODATION Independent (Unassisted) Living: Private Pay Rent subsidies may be available from BC Housing (see page 6 )

Parkside Villa 2450 72 Avenue, Grand Forks 250-442-3223

Supportive Housing: Private Pay Independent living with support, but no personal care. Rent subsidies

may be available from BC Housing (see page 6 )

Phoenix Manor House Society 876 72nd Avenue, Grand Forks 250-442-2223Silver Kettle Village 2350 72nd Avenue, Grand Forks

www.goldenlifemanagement.ca 250-442-0667

Assisted Living: Subsidized Independent Living with support & personal care; accessed through Home Health Services: Grand Forks: 250-443-2100; Midway: 250-449-2887

Boundary Lodge 7130 9th Street, Grand Forks www.interiorhealth.ca 250-443-0006Parkview Manor 670 9th Avenue, Midway www.interiorhealth.ca 250-449-2842

Assisted Living: Unsubsidized Independent Living with a higher level of personal care – contact directly

Silver Kettle Village 2350 72nd Avenue, G.F. www.goldenlifemanagement.ca 250-442-0667

Residential Care: Subsidized For those needing 24/7 “complex care”: accessed through Home Health Services: Grand Forks: 250-443-2100; Midway: 250-449-2887

Hardy View Lodge 7649 22nd Street, G.F. www.interiorhealth.ca 250-443-2183Silver Kettle Village 2350 72nd Avenue, G.F. www.goldenlifemanagement.ca 250-442-0667

12

Boundary Area Seniors: May 2017

LIBRARIESOffer book and video loans, educational programs, computer and internet access & other services. See websites or phone for library hours and program schedules. “Homebound” Service offers free delivery and pick up of books for those who lack transport or because of illness or disability.Grand Forks Library 7342 5th Street www.grandforks.bc.libraries.coop 250-442-3944

Greenwood Library 346 S.Copper Ave www.greenwood.bc.libraries.coop 250-445-6111

Midway Library 612 6th Avenue www.midway.bc.libraries.coop 250-449-2620

RECREATION & ADULT EDUCATION Grand Forks District Recreation www.rdkb.com

Swimming, fitness & other programs, some of which are especially for seniors. Phone or check website for a monthly program guide. Aquatic Centre

250-442-2202

250-442-3488

Columbia Basin Alliance for Literacy www.cbal.org Erin A variety of programs for adults including basic computer skills,

English as a second language and settlement services..

250-442-2704Ext 229

Selkirk College Grand Forks Campus 486 72nd Avenue, G.F. Offers a range of continuing education programs www.selkirk.ca

250-442-2704

SENIORS’ SOCIAL GROUPS & ASSOCIATIONS Offers a number of social and recreational activities for members

Grand Forks Seniors Society 565-71 Avenue, Grand Forks

250-442-4265

Slavonic Senior Citizens Branch #143 686 72nd Avenue, Grand Forks Elizabeth 250-442-2609Seniors’ Drop-In 100 Deadwood Avenue, Greenwood 250-445-6655

Senior Citizens Association Branch #117 541 7th Avenue, Midway Weekday activities daily from 9:30 – 11am Lorraine 250-449-5417

13

Boundary Area Seniors: May 2017

SUPPORT, INFORMATION LINES & GROUPS for SPECIFIC CONDITIONSCall for information and / or for a support group nearest your location

Addictions / Substance Use Alcohol & Drug Information & Referral Line (24/7) Alcoholics Anonymous (AA) - BoundaryArea

o Grand Forks Meetings: Denise John

o Greenwood Meeting Barry o List of area AA meetings: www.bcyukonaa.org

Al-Anon: o G. Forks Mtng: Friday noon; Sacred Heart Church, 7269 9 Sto Other area meetings: http://bcyukon-al-anon.org or phone

Narcotics Anonymous Helpline Mental Health & Substance Use Services, Grand Forks Quit Now: smoking cessation program & info www.quitnow.ca Smoking Cessation Program: Talk to a local pharmacist

1-800-663-1441

250-442-8797250-446-2414250-443-9365

1-888-425-2666

1-855-562-2262250-442-0330

1-877-455-2233

ALS (Amyotrophic Lateral Sclerosis) Society of BC www.alsbc.ca Call Monday to Friday: 7am to 4:30pm

1-800-708-3228

Alzheimer & Dementia Helpline: Monday to Friday: 9am - 4pm Alzheimer Society of BC www.alzheimer.ca/bc Alzheimer West Kootenay Resource Centre: Julie

o Call or check the BC website for information about resources, local support groups, workshops & other support services.

1-800-936-6033

1-855-301-6742250-365-6769

Arthritis Society www.arthritis.ca Helpline: Mon to Fri: 9am - 4pm BC Interior Office in Kelowna Contact either number for resources, information, dates of local

workshops and names of local volunteers who can offer support.

1-800-321-1433

1-250-868-8643

Bereavement BC Helpline www.bcbereavementhelpline.com Helpline available: Monday to Friday: 9am to 5pm 1-877-779-2223

14

Boundary Area Seniors: May 2017

SUPPORT, INFORMATION LINES & GROUPS for SPECIFIC CONDITIONSCall for information and / or for a support group nearest your location

Brain Injury Ass’n (W.K.) Office, Rm 11– 1250 26th St, Castlegar Contact for schedule of regional activities www.wkbianews.com Note: Participants must have a referral from Acquired Brain

Injury Services (Interior Health), Castlegar Health Centre

778-460-4500

250-304-1262

Cancer Boundary Hospital Cancer Care & Resources

o Information, support & resources Louise or Irene BC Cancer Agency: CCSI (Cancer Care for the Southern Interior)

o 399 Royal Avenue, Kelowna, BC; www.bccancer.bc.cao Prevention, screening & early detection, diagnosis &

treatment services, Pain & Symptom management clinic, support & community programs, research & education

Southern Interior Rotary Lodge, 2251 Abbott Street, Kelownao Offers a safe, supportive, reasonably priced lodge for cancer

patients while accessing treatment at the Cancer Centre Canadian Cancer Society www.cancer.ca

o Information Line open: Monday to Friday: 9am – 6pm

250-443-2162

1-888-563-7773

250-712-2203

1-888-939-3333

Chronic Disease Management Support & information for chronic Diabetes & Heart disease and

initial info for Kidney disease. Located in the Boundary Hospital Self-Management Program: A free 6 week on-line program that

provides information and teaches practical skills on managing various chronic health problems. www.selfmanagementbc.ca

250-443-2136

1-866-902-3767

Chronic Pain Management & Local Resources www.kb.fetchbc.ca

CNIB (Canadian National Institute for the Blind) www.cnib.ca Kelowna Office

1-800-563-2642 250-763-1191

Crohn’s & Colitis Foundation of Canada www.ccfc.ca 1-800-513-8202Deaf & Hard of Hearing (Western Institute) www.widhh.ca

TTY: 1-888-736-73911-604-736-2527

15

Boundary Area Seniors: May 2017

SUPPORT, INFORMATION LINES & GROUPS for SPECIFIC CONDITIONSCall for information and / or for a support group nearest your location

Dental Access Fund Dental Health Community Program staff will help to refer low

income adults to obtain urgent dental care.250-443-3155

Diabetes See Chronic Disease Management program (page 15) Canadian Diabetes Association www.diabetes.ca

250-443-21361-888-628-9494

End of Life Care Boundary Community Hospice Society See Hospice: Page 11 for full description of available services

250-443-2162

Family Caregivers of BC Society Call Mon – Fri: 8:30am to 4pm Provides education, resources, information packages and other

support for caregivers. www.fcns-caregiving.org

1-877-520-3267

Fibromyalgia & Chronic Fatigue Syndrome (Myalgic Encephalomyelitis) ME/FM Society of BC www.mefm.bc.ca 1-888-353-6322

Heart See Chronic Disease Management program (page 15) Heart & Stroke Foundation of BC: www.heartandstroke.bc.ca

250-443-2136

1-866-432-7833

Kidney(Renal) Disease See Chronic Disease Management program (page 15) Kiro Kidney Care & Clinic: Psychosocial support, referrals,

information and resources for non-hospitalized patients. Kidney Foundation of Canada www.kidney.ca

Offers “Kidney Connect” a peer support & phone program

250-443-2136

250-364-6270

1-800-567-8112Ext 227

Lung (Respiratory) Disease Lung Health Information Line (BC Lung Ass’n) www.bc.lung.ca Volunteer support person for Boundary Area Michelle Private Respiratory testing & equipment (see page 10)

1-800-665-58641-888-566-5864

250-442-3055

16SUPPORT, INFORMATION LINES & GROUPS for SPECIFIC CONDITIONS

Boundary Area Seniors: May 2017

Call for information and / or for a support group nearest your location

Lupus Society (BC) www.bclupus.org 1-866-585-8787

Mental Health Note: Also see ”Alzheimer & Dementia” page 14 Canadian Mental Health Association - BC www.cmha.bc.ca

Bounce Back Program: DVD & Self-Help Guide helps adults with symptoms of depression and anxiety. Requires a doctor’s referral

Here To Help www.heretohelp.bc.ca Comprehensive website including resources & links to information re specific mental illnesses, substance use & eating disorders

Boundary Mental Health & Substance Use Senior Services Mental Health & Substance Use Consumer & Family Support

1-866-639-0522

1-800-555-8222

250-442-03301-877-364-2326

Ext 231Multiple Sclerosis Society of Canada www.mssociety.ca Lonnie

Phone or see website for local support & information 1-800-268-7582

Ext 7259

Nutrition www.healthlinkbc.ca Dietician Info Helpline Monday to Friday: 9am – 5pm 811

Ostomy Support Group (W.K.) www.ostomycanada.ca Rickie Meets: 3rd Monday/month at 2pm; Kiro Wellness Centre, Trail

250-368-9827

Parkinson Society of BC www.parkinson.bc.ca Meets 3rd Tues / month, 11:30am at the Colander,Trail Confirm: 1-800-668-3330

Scleroderma Association of BC www.sclerodermabc.ca 1-888-940-9343

Stroke Recovery Support group for stroke survivors and caregivers. Rachel

o Thursdays: 10:30am -1:00pm (Sept-June)o Presbyterian Church, 1139 Pine Avenue, Trail

Stroke Recovery Association of BC www.strokerecoverybc.ca

250-512-1351

1-888-313-3377

17TRANSPORTATION

Boundary Area Seniors: May 2017

Regular / Disabilities

BC Bus Pass Program www.buspass.gov.bc.ca For Low income seniors & Persons with Disabilities

1-866-866-0800

Boundary Taxi Service 250-444-3333

Boundary Transit Services www.bctransit.com/boundary A shared ride system operating weekdays within Grand Forks

between 8:30am & 3:30pm and a scheduled return trip on Fridays from Greenwood to Grand Forks.

Provides door-to-door service for people with a disability and curb-to-curb service for others

To book all trips, call at any time & leave a message with name, phone number, pick up and drop off locations & the travel time. Confirmation will be made from 8:00- 8:30am & 3:30- 4:00 pm

Call at least 24 hours before the scheduled ride.

250-443-2179

NOTE: See Page 11: Home Services: Private for a list of service providers who may offer transportation for various purposes.

Medical Appointments

Hope Air www.hopeair.org Free air travel provided to low income Canadians who must travel

to obtain non-emergency specialist medical care.

1-877-346-4673

Travel Assistance Program (TAP) www.health.gov.bc.ca/tapbc/ Reductions on some commercial transportation (including Pacific

Coastal Airlines) available to eligible BC residents having to travel outside their community for non-emergency specialist medical care.

After referring doctor completes form, phone for confirmation #. 1-800-661-2668

Boundary Hospice Volunteer Driver Program For medical appointments only; Cost varies according to distance Provides rides within the Kootenay Boundary & Okanagan areas.

250-584-4618

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