information & knowledge management€¦ · kin research group • group involved in ikm...

Master specialization IKMInformation & Knowledge Management

Information session Business Administration

An intriguing world of new organizational &

technological forms shapes the business future...

traditional textbooks are not always helpful…

• What are the organizational

consequences of the rise of social

media?

• How do emerging technologies

contribute to servicing markets and

developing new e-business?

• How can business be organized in

such a way that it creates new

knowledge and innovation?

Typical IKM challenges (1/2)

Typical IKM challenges (2/2)

• How can information and knowledge derived from online communities be turned into a

competitive advantage?

• How can environments for online collaboration be used to optimize the exchange of

ideas, news, inspiration and knowledge between an organization and its partners?

• How can information technology be used to deliver an optimal customer experience?

Knowledge and information about (and

from):

• Products

• Customers

• Suppliers

• Competitors

• Internal business processes

• New business development

• Etc, etc..

Managerial decision making:

• Product development

• How to organize

• Marketing & customer service

• Effective procurement

• Competitive advantage

• Business optimalization

• New business creation

• Etc etc

Business value of knowledge & information

Some history…

• We started in ± 2006

• The number of students increased gradually: we started with

14, now 45

• Always a mixture of (pre)masters graduates (including from

elsewhere), international students, and those who did their

bachelors Bus.Admin. at FEWEB.

• We constantly improve courses, update contacts with business

and add new relevant courses

• Input from students, programme committee evaluations, etc.

• Increasingly professionalizing; including alumni network

The teaching staff

• Young, enthousiastic

• Experienced researchers (and all have consulting experience or

are entrepreneurs)

• Mixture of academics and business / practioners

• Happy working together with students in combined business and

research projects

KIN Research group

• www.kinresearch.nl group involved in IKM specialization

• Research themes:

1. Management of knowledge & innovation

• Knowledge Management & Sharing, Collaborative Innovation &

Learning, Networks, Social Media, Crowdsourcing, etc.

2. Management of IT

• (Enterprise) Information Systems, Online Interaction, Business

Analytics, E-business, Mobile devices, Enterprise Social Media, etc.

3. Mixture: Digital innovation

• Ecosystems in Creative Industry, Smart Wearables, New Business

Models for Digital Innovation, etc.

Curriculum overview

Period 1

(Sept-Oct)

E-business & Information Management

Knowledge & Innovation Networks

6 EC

6 EC

Period 2

(Nov-Dec)

New Ways of Working

One of the following specialization courses:

- Interactive Marketing

- Technology and Innovation Processes

- Management of Sustainable Innovation

6 EC

6 EC

Period 3

(January)

Ethics

Research Seminar I

3 EC

3 EC

Period 4

(Feb-Mar)

Business Process Management & IT Alignment

Research Seminar II

Thesis (start)

6 EC

3 EC

3 EC

Period 5

(Apr-May)

One of the following courses:

- Capita Selecta Information & Knowledge Management

- E-business Development

- Other course**

Thesis

6 EC

6 EC

Period 6

(June)

Thesis MSc Business Administration: Information & Knowledge

Management 6 EC

9

Courses period 1 (Sep-Oct)

• E-business & Information Management (dr. Frans Feldberg & Kees Metzger)

• Contribution of online trends such as Web 2.0, digital social networking, co-creation, web enabled information sharing, virtual worlds to organization's sustainable competitive advantage.

• Dragons’ den competition for organization, exam and paper.

----------------------------------------------------------------

• Knowledge & Innovation Networks (dr. Maura Soekijad & Philipp Tuertscher)

• Discussion, reflection and application of leading-edge research KIN, including various networked organization forms, like (online) communities of practice, networks with customers ('crowdsourcing') or with competitors ('coopetition').

• Reflective skills, group discussions, and case within an organization

Courses period 2 (Nov-Dec)

• New Ways of Working (prof.dr. Marleen Huysman & dr. Amanda Porter)

• Innovative ways in which knowledge workers collaborate in increasingly distributed organizational contexts, instigated by new technologies, including virtual and mobile work.

• Research in several organizations to experience NWOW.

---------------------------------------------------------------

• optional* Interactive Marketing (dr. Tibert Verhagen)

• Online retailing, multi-channel retailing, online advertising, one-to-one marketing, online purchasing, e-service, hypermedia marketing.

• Develop an online marketing action plan.

OR

Courses period 2 (Nov-Dec)

New course:

• optional * Technology and Innovation Processes (dr. Hans Berends and dr. Philipp Tuertscher)

• Creation of innovative ideas and their conversion into products and services that have value for a company and its customers.

OR

• optional * Management of Sustainable Innovation (dr. RosalindeKlein Woolthuis)

• Value creation through sustainability for innovation processes.

• Write a strategic business plan for an existing sustainable

innovation with an existing firm.

Courses period 3 (Jan)

• Ethics

• Generic MSc course on moral problems of professionals

embedded in organizations; with some specifics for IKM.

• For all BA students.-----------------------------------------------------------------------------------------

• Research seminar part 1 (prof.dr. Bart van den Hooff)

• In-depth overview of different methods and analytical techniques

in academic research, especially in the area of Information and

Knowledge Management.

Courses period 4 (Feb-March)

• Research seminar part 2 (prof.dr. Bart van den Hooff & Anastasia Sergeeva)

• Follows RS1: Hands-on experience with academic and consultancy practices in the field of knowledge management. Conducting KM Scan in organizations (quanti and quali), incl. translating theory to recommendations.

• Including start thesis! (writing proposal)

---------------------------------------------------------------------------------

• Business Process Management & IT Alignment (Prof.dr. Mario van Vliet & dr. Inge van de Weerd)

• On the alignment between business process management and IT implementations.

OR

• Other course (elective)

Courses period 5 (April-May)

• Thesis

• This ideally started before period 4 where you selected a theme and a supervisor. Now you are collecting/analysing data.

-----------------------------------------------------------------------------------

• Capita Selecta

• In-depth analysis of research topic, closely related to Master’s Thesis (not stuck to per.5; eg internship-like)

OR

• E-business Development (prof.dr.ir. Han Gerrits)

• Starting up new E-Business ventures, including e-business models, managerial challenges, and determinants of e-business success and failure. “E-business Dragons’ Den”.

Courses period 6 (June)

• Master’s Thesis (various supervisors). Here you are writing.

• Academic piece of work in the area of Information and Knowledge Management which aims to explore this area in depth. The thesis explores the topic chosen in detail on the basis of one or more research questions.

• Often, (good) students get the opportunity to join the research of staff members, for instance by conducting case studies as a part of a larger project.

• And/or you can combine it with an internship in a company, eg. via capita selecta > then you should ideally start in January

Thesis time line

Phase Date

Info session Oct-Nov

Application deadline 3rd week of Jan

Start thesis Mid Febr

Draft (concept) thesis Mid June

Final thesis 1 July

2nd opportunity / resit (max 6) Mid Aug

Grade decision 31 August

Recent IKM theses

• Use and effects of iPads in organizations (various organizations)

• Cultural influences on knowledge sharing in a multinational organization (multiple orgs)

• Transactive memory in social networks (Ordina, RIVM)

• Mobile devices in a medical center

• Open innovation at Philips and Networked innovation, using wikis (ASML)

• Organizational learning from customers (Philips)

• Web 2.0 and motivations for knowledge sharing (Oce, IBM, ASML)

• Knowledge retention methods and tools (>22 organizations)

• Importance of face to face meetings for online communities

• Motivations to participate in an open source software community or to share information

between teams at the Police

• Enterprise system flexibility: The role of BPM and BRM (Deloitte)

• The influence of arousal feedback information on decision-making in the context of decision

support systems (ABN-AMRO / Philips).

• Consumer value perception in e-business environments: Comparing two-dimensional and

three-dimensional e-business environments

• …

Research methods (theses)

• Qualitative case studies:– Interviews and (participant) observations

– Ethnographic studies

– etc

• Quantitative methods:– Survey research

– Social network analysis

– (Field) experiments

• Content analysis of log files, such as (micro)blogs, wikis (both qual and quant)

After graduating in IKM you have...(1/2)

• Insight into the business implications of the increasingly

knowledge-intensive and information-intensive character of the

modern economy;

• The ability and experience to analyze and solve problems

related to the use of information and knowledge in organizing

and developing business;

• An understanding of the role and impact of innovative

organizational forms and emerging technologies for business

and management;

After graduating in IKM you have....(2/2)

• A broad and in-depth knowledge of the managerial value of

relevant theories and current developments in the domain of

information and knowledge management;

• A thorough knowledge of the methodologies used in research

in the field of information and knowledge management;

• The ability and experience to independently develop, conduct

and report on research to address the relevant academic and

practical questions in the field of information and knowledge

management, combining practical relevance and academic

rigor.

http://twitter.com/kinresearch

Practice what we preach…

Faculty of Economics and Business Administration

Our graduates: Careers

• Jobs: business consultant, business analist, strategy consultant,

project manager, knowledge manager, marketing consultant, IT

auditor, social media consultant, management trainee.

• Organizations: IBM, Accenture, KPMG, TNT, PWC, Deloitte,

Ordina, E&Y, Philips, eBay, CapGemini, Imtech, Quint Redwood

Wellington and many others, including small firms (see our Linkedin

Alumni Group).

• New business start-ups

• Ph.D, academic career

What makes IKM so special?

• Practical relevance: most innovative new organizational forms and

new forms of technology for business

• Business focus; NOT an IT specialization

• Customized approach: programme flexibility

• Multidisciplinarity: business and research

• Academic and business emphasis

• Interesting joined projects with organizations such as

rijkswaterstaat, shell, philips, hospitals, oce, ebay.nl, marktplaats,

second life, freerecordshop, buurtlink, selexyz, and the self service company.

Extra curricular activities

Activity Time period Info

Competition: Strictly for business: ICT Challenge, real

life business cases and working with CIOs

Oct-March

Team

www.strictlyforbusiness.nl

Competition: LSE’s best essay on digital innovation.

This could be in the form of capita selecta (supervised

by a teacher)

Now-1 Dec.

Indiv.

www.digitalinnovationchallenge.

org

Study: MSc Honours Programme (20 ECTS) Jan-Aug

Indiv.

www.abri.vu.nl

Student representative IKM in Programme committee

Business Administration

Year

Indiv.

www.feweb.vu.nl

Pieter Schopman

Active ambassadors / Aureus IKM studyclub; building

a network (business and alumni)

year (and

beyond)

Team

www.aureus-vu.nl

Camille van der Harten; Marnix

Ruitenbeen; Manon Vrugt

Various student assistantships (via teachers) depends We will inform you via bb / email

(Emerging) social events … 26

Questions or remarks?

Contact information:

VU University Amsterdam (FEWEB)

website: www.kinresearch.nl

27

Pre-Master’s programmes in general:

> 30 credits

> Duration of the programme: one year

> To be completed within one academic year, no second chances

> You will be enrolled as a pre-Master’s student in the Bachelor’s programme (registration through Studielink)

> Deadline for pre-Master’s registration: FEWEB 1 Nov.

> Start date: FEWEB 1 Feb.

28 VU University Amsterdam

PRE-MASTER’S 2015-2016 BA-IKM PROGRAMME


Pre-Master’s costs:

> Fee for 30 credits is equal to half of the statutory tuition fee 2015/2016 (€ 975.50)

VU University Amsterdam29


Admission requirements and assessment:

> Pre-Master’s assessment: mandatory and binding> No catch-up classes

> For FEWEB: assessment using GMAT

> Costs of pre-Master’s assessment: € 110


COST OF MASTER’S 2015/2016 BA-IKM PROGRAMME

> The statutory tuition fee is € 1,951.

> Non-EEA students and students taking a second Master’s degree pay fee set by the university

Humanities/Arts, Humanities/ Philosophy and Theology: € 10,500;

Dentistry: € 25,000; Medicine € 15,000;

Other programmes up to a maximum of € 12,000.

> The statutory rate of € 1,951 applies to students taking a second Master’s in Medicine or Education whose first Master’s is not in one of these fields.


PRE-MASTER’S 2015/2016 BA-IKM PROGRAMME

> For more general information:

www.vu.nl/collegeld or [email protected]

Or visit our stand at the information fair

> For more information on a specific programme:

www.vu.nl/IKM

Or

Study Advisors http://www.feweb.vu.nl/en/students/study-advice/index.asp

Room 8A-62, phone 020 - 598 6116 E-mail [email protected]


NEW STUDENT FINANCE BILL 2015/2016

> Bill not yet adopted by the Dutch Upper House

> New student finance system (Studievoorschot) is likely to entail:

- Abolition of basic grant, replaced by maximum loan of approx. € 980 (including supplementary grant of max. € 365)

- Supplementary grant is a gift on graduation within 10 years

- Mandatory repayment phase extended from 15 to 35 years

- Applies to anyone who starts a Master’s or pre-Master’s after 1 September 2015

- Also if you start a Master’s in 2015 having completed a Bachelor’s or pre-Master’s (and are still entitled to student finance)

- Additional information: www.duo.nl/particulieren/studievoorschot/default.asp


information & knowledge management€¦ · kin research group • group involved in ikm...

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