information needs of org

7/24/2019 Information Needs of Org

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Need is the mother of Invention

Information Needs of an

Organization


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Information is data that has been processedinto a form that is meaningful to the recipientand is of real or perceived value in current orprospective actions or decisions.

Information


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Land and Kennedy-McGregor (191! "ro"ose ta#onomy of $veorganizationa% information ty"es

a& 'escri"tive information

& )roai%istic information

c& *#"%anatory and eva%+ative information

d& ,ne#"ected information

Nature and Types of Information inOrganizations


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Overvie


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)eo"%e at di.erent %eve%s ithin an organization have di.erent inneeds& Information sho+%d e made avai%a%e to a%% as needed/ instandardized manner/ and as a matter of ro+tine&

0t the %oer %eve%/ $rst %ine s+"ervision needs to no hat is e#e accom"%ished and hen/ and ho many orers i%% e re2+carry o+t the sched+%ed or&

Midd%e management m+st have tota% visii%ity and contro% of thet+rnaro+nd/ hich means that they m+st have access to a%% of thinformation and re"orts& 3hese inc%+de sched+%es/ critica% "ath acritica% mass detection/ sched+%e s+mmary/ man"oer sta4ng/ (detai%ed and s+mmary!/ ac%og/ remaining man"oer and cos

,""er management +s+a%%y re2+ires a minim+m of information/the s+mmary "rogress re"ort/ a sched+%e s+mmary and critica% ana%ysis&

Information needs at dierent level


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Strategic decision making 5 most activities in strategic management arededicated for ho%e organization and "re"aration of %ong-range "%ans for attathose o6ectives (e&g& decision here to +i%d a ne s+sidiary!&

Tactical decision making 5 most activities are concerned ith im"%ementat

decisions made at strategic organizationa% %eve%&

Operational decision making 5 main concern is to e#ec+te s"eci$c tass ine4ciency and e.ective%y manner&

3hree main %eve%s of manageria% decisiomaing in organizations


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3ime%y and +"-to date/ o+tdated information are +se%ess for dmaing&

7orrect and acc+rate information

7oncise8%imited&

e%evant/ eca+se in a given sit+ation on%y a sma%% "ortion of

+sef+% information& 7om"%ete information&

Information characteristics


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*very modern +siness/ from sma%% so%e "ro"rietorsto the or%d:s %argest cong%omerates/ has informatiotechno%ogy needs& 0%tho+gh the information systemneeded y a sma%% +siness di.er in sco"e from theneeds of %arger com"anies and may even "a%e incom"arison/ some essentia% f+nctions of doing +sire2+ire information-management techno%ogy& ;+i%dithe right techno%ogica% infrastr+ct+re for yo+r +sincan he%" yo+ get started&


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ee" trac of yo+r +siness $nancesee" trac of yo+r income/ e#"enses/ ta# %iai%ities/

receiva%es and other "ertinent $nancia% informatio

create re"orts and ca%c+%ate $nancia% ratios at any gtime "rovides immediate access to a%% of the inform

needed to mae informed $nancia% decisions&

Accounting Systems


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Information systems are a%so vita% in managinginventory

to trac shi"ments and ens+re the sec+rity of storedgoods

yo+r c+stomers re2+ire yo+ to integrate ith their

a+tomatic order-"rocessing systems&

Inventory Management and Securit


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0cce"ting credit and deit card "ayments/ hich haecome more common than cash or chec transactin a n+mer of ind+stries&

;+sinesses acce"ting cards in "erson/ s+ch as retaisho"s/ m+st a%so have card-reading techno%ogy attato their "oint-of-sa%e systems&

0 great dea% of sensitive information is ca"t+red/transmitted and stored y "ayment gateays/ and im"erative to have sec+re systems in "%ace to ens+data "rivacy&

ayment rocessing


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access to te%e"hone and internet services i%% a%%oto comm+nicate ith c+stomers/ s+""%iers/ governmagencies/ em"%oyees/ contractors and any otherre%evant staeho%der

Internet access can mae %ife sim"%er for sma%%-+sioners/ e#"editing n+mero+s tass/ s+ch as seein

a""%icants/ researching s+""%iers/ "erforming mareactivities and +i%ding re%ationshi"s ith s+""%iers astrategic "artners&

7omm+nication techno%ogy


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information needs of org

Documents