information, planning, and assessment · 2014. 7. 31. · support strategic planning,...
TRANSCRIPT
![Page 1: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/1.jpg)
Information, Planning, and Assessment
Information, Planning, and Assessment
University of Central FloridaChairs, Deans, Directors, and Faculty WorkshopMarch 28, 2003
University of Central FloridaChairs, Deans, Directors, and Faculty WorkshopMarch 28, 2003
![Page 2: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/2.jpg)
22
Agenda
• 8:30 Coffee and Danish• 9:00 What Do Students Think About UCF?• 9:30 Program Assessment
− Brief Overview− Innovations in Assessment (College of Engineering
and Computer Science)− Assessment Successes (College of Education)
• 10:15 Information and Planning• 10:45 The IPA Office
![Page 3: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/3.jpg)
Information, Planning, and AssessmentIntroduction
Information, Planning, and AssessmentIntroduction
University of Central FloridaChairs, Deans, Directors, and Faculty WorkshopMarch 28, 2003
University of Central FloridaChairs, Deans, Directors, and Faculty WorkshopMarch 28, 2003
![Page 4: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/4.jpg)
44
Objectives of Workshop
• Provide you with additional knowledge about UCF− What our students think− UCF’s program assessment process and its value− Information about UCF and plans for the future
• Provide you with an overview of the services and resources that are available to you through the IPA Division− Operational Excellence and Assessment Support− Institutional Research− University Analysis and Planning Support
![Page 5: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/5.jpg)
55
The Information, Planning, and Assessment Division
Data Reporting
Data Quality andAccess
InstitutionalResearchDirector
Sabrina Andrews
Modeling andAnalysis
PlanningSupport
University Analysis andPlanning Support
DirectorBob Armacost
Survey Designand Analysis
AssessmentSupport
ProcessAnalysis
Operational Excellence andAssessment Support
DirectorJulia Pet-Armacost
Information, Planning,and Assessment
Assistant Vice PresidentJulia Pet-Armacost
![Page 6: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/6.jpg)
66
Information, Planning andAssessment Goals
• Excerpts of goals− Support strategic planning, accountability, program
review, and institutional effectiveness− Provide timely access to institutional data and
information sources − Ensure the quality and integrity of data and information− Develop analysis and planning models to support
decision-making and planning− Be a catalyst for continuous improvement and
operational excellence− Become a leader in higher education in assessment,
information technologies, and planning models
![Page 7: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/7.jpg)
77
Strong Focus on Quality Improvement
• Institutional Research− Improve quality of and access to data and information− Data Administrator
• Ensure timely and accurate external reporting• University Analysis and Planning Support
− Improve quality of planning and decision making processes
• Operational Excellence and Assessment Support− Improve quality of academic programs and university
operations
![Page 8: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/8.jpg)
Information, Planning, and Assessment
What do Students Think About UCF?
Information, Planning, and Assessment
What do Students Think About UCF?
University of Central FloridaChairs, Deans, Directors, and Faculty WorkshopMarch 28, 2003
University of Central FloridaChairs, Deans, Directors, and Faculty WorkshopMarch 28, 2003
![Page 9: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/9.jpg)
99
We Are Interested in What Our Students Think
UCFconducts
manysurveys
![Page 10: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/10.jpg)
1010
Types of Surveys
• As students progress− Entering student− Enrolled student− Graduating student− Alumni
• Various topics− Satisfaction with services− Satisfaction and value of experiences− Plans for the future− Special topics
• Alcohol and drug usage• Polaris usability
![Page 11: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/11.jpg)
1111
UCF’s Total Undergraduates Fall 2002
32,044 undergraduates- 83% of total students
23%
18%
23%
35%
1%
Freshmen Sophomores JuniorsSeniors Non-degree
10551
7304
4303 4267
2538
653
2428
0
2000
4000
6000
8000
10000
12000
Arts
&Sc
ienc
es
Busi
ness
Adm
inis
tratio
n
Engi
neer
ing
&Co
mpu
ter
Scie
nce
Heal
th &
Publ
ic A
ffairs
Educ
atio
n
Hosp
italit
yM
anag
emen
t
Unde
clar
ed
In six colleges and schools
![Page 12: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/12.jpg)
1212
Student Satisfaction with Student Services
• Noel-Levitz Inc. Student Satisfaction Inventory− Sample of enrolled
students− 1995, 1998, and 2001− 12 composite scales− Importance and
satisfaction
![Page 13: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/13.jpg)
1313
Importance and Satisfaction RatingsUCF Undergraduates and National Comparison Group
(Source: Spring 2001 Student Satisfaction Inventory)(Source: Spring 2001 Student Satisfaction Inventory)
6.2
4.6
4.5
4.3
4.6
6.46.3
6.0
3.0 4.0 5.0 6.0 7.0
Safety and security
Recruitment &financial Aid
UCF Importance NCG Importance UCF Satisfaction NCG Satisfaction
Mean Ratingn=496
![Page 14: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/14.jpg)
1414
Comparison of 1995 to 2001:Improved Satisfaction in All Areas
• Large (7 to 11%) improvement− safety and security− student centeredness− campus climate− responsiveness to diverse populations
• Moderate (3 to 6%) improvement− campus life− registration effectiveness− campus support services− concern for the individual− instructional effectiveness
• Small (less than 2%) improvement− academic advising− service excellence
![Page 15: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/15.jpg)
1515
Who is Most Satisfied?
• Male or female
• Area campus or main campus
• Ethnic minority or white
• Freshmen, sophomores, juniors, or seniors,
![Page 16: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/16.jpg)
1616
Freshmen Orientation Follow-up SurveyAd Hoc Surveys
• Conducted online Fall 2002• All freshmen orientation attendees• Importance of orientation content• Satisfaction with orientation relative to
freshmen experience
![Page 17: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/17.jpg)
1717
Importance Ratings of Freshman Orientation Content Areas
(Source: UCF Freshmen Follow-up Survey)
0 1 2 3 4
123456789
101112131415161718192021
Ques
tions
Mean
Financial AidSocial ResponsibilityCampus SafetyStudent Rights and ResponsibilitiesStudent Activities and EngagementSupport ServicesRegistrationAdvisingTransition to UCF
n=680n=680
![Page 18: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/18.jpg)
1818
Percent Positive and Negative Responses - Freshmen Orientation
Advising Experience(Source: UCF Freshmen Follow-up Survey)
66%
63%
65%
77%
44%
15%
16%
14%
8%
34%
0% 20% 40% 60% 80% 100%
Knowledgeable Advisors
Understanding Academic Policies
Choosing Courses
Understanding GEP Requirement
Enough time with advisor
Percent Positive and Negative Response
Disagree/StronglyDisagree
Agree/StronglyAgree
n=680 n=680
![Page 19: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/19.jpg)
1919
POLARIS Usability Survey Ad Hoc Surveys
• Conducted online since Summer 2002 • All students who register• Overall satisfaction• Aspects of functionality• Student variables
− preparedness− dial-up− time of day− class level
![Page 20: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/20.jpg)
2020
Overall POLARIS Quality and Selected Functional Elements
(Source: Spring 2003 POLARIS Usability Survey)(Source: Spring 2003 POLARIS Usability Survey)
82%
73%
77%
84%
50% 55% 60% 65% 70% 75% 80% 85% 90% 95% 100%
Overall Quality
Initial Accessresponse time
Response time-screen to screen
Information wellorganized
percent positive responsen=1994
![Page 21: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/21.jpg)
2121
Student Planning for Registration(Source: Spring 2003 POLARIS Usability Survey)(Source: Spring 2003 POLARIS Usability Survey)
6%
12%
21%
40%
45%
84%
5% 15% 25% 35% 45% 55% 65% 75% 85% 95%
Met advisor
Read WEBGUIDE
Met other faculty
Wrote other class list
Completed worksheet in guide
Checked for holds
percent positive responsen=1994
![Page 22: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/22.jpg)
2222
Downtown Center and South Orlando Student Satisfaction Surveys
Ad Hoc Surveys
• Conducted annually since Summer 2001 (Downtown) and Fall 2001 (South)
• All enrolled students • Service satisfaction
![Page 23: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/23.jpg)
2323
Percent Giving Location as First Choice & Likelihood of Taking All Upper Division
Classes at Location, If Offered
80%
92%
64%
79%
30% 40% 50% 60% 70% 80% 90% 100%
All Classes Downtown
All Classes South Orlando
First Choice Downtown Center
First Choice South Orlando
percent positive responseDowntown: n=328
South Orlando: n=94
![Page 24: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/24.jpg)
2424
UCF’s Graduating Senior Survey
• Conducted since 1996− spring: 1996 – 2000− every term: 2001 to
today• Support services
− usage− satisfaction
• Academic experience− in my major− outside my major
![Page 25: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/25.jpg)
2525
UCF’s Graduating Seniors
2001-2002 Baccalaureate DegreesTotal = 6,143
16540632
1606
1107
2242
Arts & Sciences Business AdministrationHealth & Public Affairs EducationEngineering & Computer Science Hospitality Management
![Page 26: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/26.jpg)
2626
Overall Rating of Student Support Services
• 31% increase, with 81% rating services as “good” to “excellent”
• Despite large undergraduate growth from 1996 to 2002− 45% increase in
enrollment− 25% increase in
baccalaureates
69%70%
62%
66%63%
79%81%
50%
55%
60%
65%
70%
75%
80%
85%
90%
95%
100%
1996 1997 1998 1999 2000 2001 2002
![Page 27: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/27.jpg)
2727
Similar Trends in Individual Service Areas
• Survey results − identify opportunities
for improvement− track impact of
changes
84% 84% 85% 85%89%
93% 93%
91% 92%
71% 72% 71%68%
74%70%
75%
50%55%60%65%70%75%80%85%90%95%
100%
1996 1997 1998 1999 2000 2001 2002
main Library web registrationadvising
![Page 28: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/28.jpg)
2828
Overall Rating of Academic Experience
• 7% increase, with 93% rating experience as “good” to “excellent”
90% 91%
93%93%90%
89%87%
50%
55%
60%
65%
70%
75%
80%
85%
90%
95%
100%
1996 1997 1998 1999 2000 2001 2002
![Page 29: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/29.jpg)
2929
In My Major . . .
My professors were good teachers.
74%
7%19%
My professors were available to help outside of class.
80%
4%16%
The courses I needed were available.
15%
19%
66%
agree neutral disagree
![Page 30: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/30.jpg)
3030
UCF’s Contribution to Communication Skills
85%
86%
86%
88%
50% 55% 60% 65% 70% 75% 80% 85% 90% 95% 100%
Writing
Understanding
Speaking
Listening
percent positive response
![Page 31: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/31.jpg)
3131
UCF’s Contribution to Technical Skills
66%
81%
92%
50% 55% 60% 65% 70% 75% 80% 85% 90% 95% 100%
Mathematics
Computer
Analytical andLogical
percent positive response
![Page 32: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/32.jpg)
3232
UCF’s Contribution to Social and Cultural Development
68%
77%
85%
50% 55% 60% 65% 70% 75% 80% 85% 90% 95% 100%
Appreciatingthe Arts
EthicalPractices
RespectingDifferences
percent positive response
![Page 33: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/33.jpg)
3333
UCF’s Contribution to Preparation for Professional Practice
84%
85%
88%
90%
92%
50% 55% 60% 65% 70% 75% 80% 85% 90% 95% 100%
Organizing Time
Professional Practice
Life-long Learning
Working in a Group
Working Independently
percent positive response
![Page 34: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/34.jpg)
3434
Program-level Data Available
• Website Demonstration• http://www2.oeas.ucf.edu/oeas2/SurveyProgram/gss.html
![Page 35: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/35.jpg)
3535
First Destination Survey
• Conducted at commencement since Spring 2002− Spring 2002− Fall 2002
• What graduates expect to do− graduate school− employment
![Page 36: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/36.jpg)
3636
Plans for Graduate or Professional School Education
• Almost 50% with immediate plans have admissions offers
• About 20% have offers for financial assistance− $1,500 to $60,000
Further Education PlansSpring 2002
60%
21%
19%
no attendance plansattend in futureimmediate plans
![Page 37: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/37.jpg)
3737
Where Our Graduates Plan to Attend Graduate School
School LocationSpring 2002
17%16%
66%
in state unspecifiedout-of-state
• About 70% of those staying in Florida intend to continue at UCF
![Page 38: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/38.jpg)
3838
Employment At GraduationSpring 2002
• 71% of our students already employed at graduation
• 38% of them employed in-field
16%
13%20%
29%22%
full-time in field part-time in fieldfull-time not in field part-time not in fieldnot employed
![Page 39: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/39.jpg)
3939
Applications for EmploymentSpring 2002
• 87% of unemployed students are seeking employment
• 79% of students employed outside field are seeking employment in field
• 71% of students employed in field are seeking other employment in field
9%
7%
3%
16%1%
64%
full-time in field part-time in fieldfull-time not in field part-time not in fieldnot applying other
![Page 40: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/40.jpg)
4040
Total Graduate EnrollmentFall 2002
• 6,578 graduate students− 1,070 Doctoral − 62 Specialist − 4,127 Master’s − 205 certificates − 1,114 non-degree seeking
• 17% of total students
![Page 41: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/41.jpg)
4141
Degree-seeking Graduate StudentsFall 2002
0 200 400 600 800 1000 1200 1400
Hospitality Management
Interdisciplinary
Optics
Business Administration
Arts & Sciences
Engineering & Computer Science
Health & Public Affairs
Education
Graduate Advanced Graduate
![Page 42: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/42.jpg)
4242
Reasons for Pursuing Graduate Course Work
7%
14%
21%
26%
38%
67%
75%
0% 20% 40% 60% 80%
other
economy
licensure or certification
career change
financial advancement
personal knowledge
career advancement
Source: Fall 2002 Graduate Studies Admissions SurveySource: Fall 2002 Graduate Studies Admissions Survey(Students could choose more than one reason.)(Students could choose more than one reason.)
![Page 43: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/43.jpg)
4343
Reasons Ph.D. Students Selected UCF(Source: 2001(Source: 2001--2002 Graduating Graduate Student Survey)2002 Graduating Graduate Student Survey)
• Ph.D. Degree Studentstypes of programs availablereputation of programlocationfinancial supportcost
![Page 44: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/44.jpg)
4444
Reasons Master’s Students Selected UCF(Source: 2001(Source: 2001--2002 Graduating Graduate Student Survey)2002 Graduating Graduate Student Survey)
• Master’s Degree Studentstypes of programs available locationfinancial supportreputation of programcost
![Page 45: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/45.jpg)
4545
Importance and Satisfaction Ratings(Source: Spring 2001 Student Satisfaction Inventory)(Source: Spring 2001 Student Satisfaction Inventory)
4.6
5
4.7
4.8
4.4
6
6.4
6.2
6.4
6.1
1 2 3 4 5 6 7
Serviceexcellence
Academicadvising
Registrationeffectiveness
Safety andsecurity
Recruitment &financial aid
Satisfaction Importance
![Page 46: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/46.jpg)
4646
Importance and Satisfaction Ratings(Source: Spring 2001 Student Satisfaction Inventory)(Source: Spring 2001 Student Satisfaction Inventory)
4.6
5.1
4.9
4.8
5.2
4.8
5.2
6
6
5.9
6.4
6.1
1 2 3 4 5 6 7
Campus life
Campus supportservices
Campus climate
Studentcenteredness
Instructionaleffectiveness
Concern for theindividual
Satisfaction Importance
![Page 47: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/47.jpg)
4747
Comparison of 1995 to 2001:Improved Satisfaction in All Areas
• Large (6 to 10%) improvement− safety and security− academic advising− responsiveness to diverse populations
• Moderate (3 to 5%) improvement− instructional effectiveness − concern for the individual− campus climate− student centeredness− registration effectiveness− campus support services− service excellence
• Small (2% or less) improvement− recruitment and financial aid− campus life
![Page 48: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/48.jpg)
4848
Graduating Graduate Student Survey
• Conducted since 2000− spring: 2000 − every term: 2001 to
today• Support services
− usage− satisfaction
• Academic experience− in my graduate
program
![Page 49: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/49.jpg)
4949
UCF’s Graduating Master’s and Ph.D. Students
2001-2002 Master's DegreesTotal = 1536
204
467
315
328
20913
Arts & Sciences
BusinessAdministrationHealth & PublicAffairsEducation
Engineering
School of Optics
2001-2002 Ph.D. Degrees Total = 123
4 5
4 10
6 4
![Page 50: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/50.jpg)
5050
Support Services:Good to Excellent
• 22% overall increase • Sustained high levels
of Ph.D. degree student satisfaction
67%
88%85%
92% 92%
50%
60%
70%
80%
90%
100%
Spring 2000 2001-2002 2002-2003*
Combined Master's degreePh.D. degree
20022002--2003 results are preliminary2003 results are preliminary
![Page 51: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/51.jpg)
5151
Academic Experience:Good to Excellent
• 8% overall increase• 3% increase in Ph.D.
degree student satisfaction
• Preliminary results for 2003 indicate sustained positive trend
92%95%
84%
94%92%
50%
60%
70%
80%
90%
100%
Spring 2000 2001-2002 2002-2003*
Combined Master's degreePh.D. degree
20022002--2003 results are preliminary2003 results are preliminary
![Page 52: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/52.jpg)
5252
Positive Advising Experience:Strongly Agree to Agree
• 3% to 5% decrease from 2000 to 2002
• Preliminary results for 2003 indicate declining satisfaction
85%92%
89%85%
80%
86%
80%
50%
60%
70%
80%
90%
100%
Spring 2000 2001-2002 2002-2003*
Combined Master's degreePh.D. degree
![Page 53: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/53.jpg)
5353
In My ProgramCurriculum and Teaching(Source: 2001(Source: 2001--2002 Graduating Graduate Student Survey)2002 Graduating Graduate Student Survey)
98%
95%
94%
71%
92%
85%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
couseworkavailable
whenconvenient
quality ofinstruction
Master's with thesis Master's without thesis Ph.D.n=119 n=219 n=40
percent positive response
![Page 54: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/54.jpg)
5454
In My ProgramCourse Availability and Selection
(Source: 2001(Source: 2001--2002 Graduating Graduate Student Survey)2002 Graduating Graduate Student Survey)
83%
87%
44%
48%
56%
67%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
there was agood range of
courses
the courses Ineeded were
available
Master's with thesis Master's without thesis Ph.D.
n=119 n=219 n=40percent positive response
![Page 55: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/55.jpg)
5555
In My ProgramPublications and Conferences
(Source: 2001(Source: 2001--2002 Graduating Graduate Student Survey)2002 Graduating Graduate Student Survey)
70%
52%
15%
32%
15%
17%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
conferencepapers presented
journal papersaccepted
Master's with thesis Master's without thesis Ph.D.
n=108 n=200 n=37percent with 1-4 experiences
![Page 56: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/56.jpg)
5656
Use and Quality of UCF Career Resource and Placement Services
(Source: 2001(Source: 2001--2002 Graduating Graduate Student Survey)2002 Graduating Graduate Student Survey)
80%
33%
48%
67%
26%
84%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Quality (of thosewho used)
Use
Master's with thesis Master's without thesis Ph.D.n=119 n=221 n=39
percent positive response
![Page 57: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/57.jpg)
5757
Employment At GraduationSpring and Fall 2002
(Source: Spring and Fall 2002 First Destination Surveys)(Source: Spring and Fall 2002 First Destination Surveys)
Master's Students
12%
11%
5%
25%
47%
full-time in field
part-time in field
full-time not infieldpart-time not infieldnot employed
Ph.D. Students
33%
17%
8%
42%
Master’s n=233 Ph.D. n=12Master’s n=233 Ph.D. n=12
![Page 58: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/58.jpg)
5858
Employment Location(Source: Fall 2002 First Destination Survey)(Source: Fall 2002 First Destination Survey)
21%
9%3%
66%
1%
Orlando MSA UCF Service AreaOther Florida Other USAInternational
n=91n=91Master’s= 87 Ph.D. = 4Master’s= 87 Ph.D. = 4
• 66% employed in Orlando MSA
• 21% employed in UCF service area
• 9% other Florida• 3% other USA
![Page 59: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/59.jpg)
5959
Plans for Further Graduate or Professional School Education
(Source: Spring and Fall 2002 First Destination Surveys)(Source: Spring and Fall 2002 First Destination Surveys)
Master's Students
47%
10%
35%
8%
no attendanceplans
attend in futureprobably UCF
attend in futureprobably notUCF
immediate plans
Ph.D. Students
80%
20%
n= 210n= 210 n=10n=10
![Page 60: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/60.jpg)
6060
Questions About Surveys?
Survey InventorySurvey Inventory
SurveyInformation
Purpose
Office or Program
SupportedTarget
Population Schedule Type URL (where available)UNIVERSITY LEVEL SURVEYS:
Student Satisfaction Inventory (National Survey)
Importance and Satisfaction with Academic and Service Experience
Entire institution Enrolled undergraduate and graduate students
Every 3 years (last in 2001)
Scantron
Graduating Seniors Survey (GSS)
Satisfaction with Academic and Service Experience
All administrative units and academic programs at UCF
Graduating Baccalaureate students
Ongoing, as students apply for graduation
Scantron View Scantron form at: http://www2.oeas.ucf.edu/oeas2/pdf/GS2001.pdf
GSS Program Specific Surveys for Academic Programs
Satisfaction with program academic and service experience, perceived learning outcomes, plans for further education and employment
Open to all academic programs
Graduating Baccalaureate students
Ongoing, as students apply for graduation
Scantron
Graduating Graduate Students Survey (GGSS)
Satisfaction with academic and service experience
All administrative units and academic programs at UCF
Graduating Masters, Doctoral, and Certificate students
Ongoing, as students apply for graduation
Scantron View Scantron form at: http://www2.oeas.ucf.edu/oeas2/SurveyProgram/Grad2002/GraduateStudentSurvey2001-2002.pdf
GGSS Program Specific Surveys for Academic Programs
Satisfaction with program academic and service experience, perceived learning outcomes, plans for further education and employment
Open to all academic programs
Graduating Masters, Doctoral, and Certificate students
Ongoing, as students apply for graduation
Scantron
![Page 61: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/61.jpg)
Information, Planning, and Assessment
Program Assessment and You
Information, Planning, and Assessment
Program Assessment and You
University of Central FloridaChairs, Deans, Directors, and Faculty WorkshopMarch 28, 2003
University of Central FloridaChairs, Deans, Directors, and Faculty WorkshopMarch 28, 2003
![Page 62: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/62.jpg)
6262
Assessment ConceptsAAHE Assessment Forum
• Thomas Angelo− Improve student learning
• Alexander Astin− Improve the functioning of the institution and its people
• T. Dary Erwin− Make inferences about student learning and
development• College of St. Benedict/St. John’s University
− Support program planning and accountability• Front Range Community College
− Evaluate and improve some aspect of institution• Taylor University
− Achieve objectives and evaluate strategies
![Page 63: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/63.jpg)
6363
Program Assessment: Why Do It?
• External drivers − Regional (e.g., SACS) − Program-level accreditation− State mandates
• Internal drivers − Good management− Quality motivation− Knowing where you are− Knowing where you have been− Knowing what is possible and how to get there
![Page 64: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/64.jpg)
6464
Accreditation
• Accreditation is important to UCF− Regional accreditation
• Commission of Colleges of the Southern Association of Colleges and Schools (SACS)
• Reaffirmation visit every ten years Compliance certification and Quality Enhancement Plan Compliance certification and Quality Enhancement Plan
in 2005in 2005OnOn--site visit in Marchsite visit in March--April 2006April 2006
• Institutional effectiveness process is mandatedAcademic programs must conduct assessmentSupport services must conduct assessment
− Program accreditation• Some academic programs have accreditation (e.g.,
ABET, CSAB, AACSB, APA, NCATE)• Self-studies required every 5 to10 years• Regular assessment is an integral part
![Page 65: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/65.jpg)
6565
SACS and Institutional Effectiveness (Old Criteria)
• “Engaged in an ongoing quest for quality and can demonstrate how well it fulfills its stated purpose”
• SACS advocates no single interpretation of IE• Described by components
− Institutional purpose− Program or unit purpose and goals− Employ a variety of assessment methods to evaluate goals− Demonstrate use of results of planning and evaluation for
improvement of both educational programs and support activities
![Page 66: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/66.jpg)
6666
Institutional Effectiveness(New SACS Principles)
• Core Requirement 5− The institution engages in ongoing, integrated, and
institution-wide research-based planning and evaluation processes that incorporate systematic review of programs and services that (a) results in continuing improvement and (b) demonstrates that the institution is effectively accomplishing its mission
• Comprehensive Standard 16− The institution identifies expected outcomes for its
educational programs and its administrative and educational support services; assesses whether it achieves these outcomes; and provides evidence of improvement based on analysis of those results
![Page 67: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/67.jpg)
6767
Who Within the Institution Has to Do It?
• Educational programs (quality of student learning and of research and service)− All levels: Associates, Bachelors, Masters, Doctoral− All disciplines and special programs (e.g., General
Education)
• Administrative and Educational Support Services− Admissions, student support offices, administrative
support offices, budget offices, computer technology support offices
![Page 68: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/68.jpg)
6868
Institutional Effectiveness at UCFThree Related Processes
• Assessment process (Institutional Effectiveness)− Continuous improvement of programs and services− Conducted annually
• Program reviews and unit performance reviews− Academic programs
• Legislatively mandated five year reviews• Discipline accreditation
− Administrative units• Piloting 3-year review process in SDES
• Strategic planning− Includes comprehensive review of unit and program
contributions to achieving university goals− Provides direction and strategic actions− Annual updates on progress and major revision every 5
years
![Page 69: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/69.jpg)
6969
AssessmentCQI Process
Program &Unit Reviews
StrategicPlanning
Linkages•Share data and information•Inform budget processes
Separation•Different cycles•Additional data elements•Different committees•Continuous improvement versus evaluation
Linkages and Separation
![Page 70: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/70.jpg)
7070
Program Assessment (CQI) Process
• Every academic program (167) and administrative unit (97) must have an assessment plan and use the results to make improvements on an annual basis− Program (unit) mission statement− Program (unit) desired outcomes or objectives− Measurement approaches− Measurement results− Planned use of results to improve program (unit)− Implemented quality improvements
![Page 71: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/71.jpg)
7171
UCF’s Annual Assessment Schedule
Plan Measure Act2001-2002 2002-2003 2003-2004
2002-2003 Assessment Year
Plan Measure Act2002-2003 2003-2004 2004-2005
2003-2004 Assessment Year
Plan Measure Act2003-2004 2004-2005 2005-2006
2004-2005 Assessment Year
![Page 72: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/72.jpg)
7272
Organizational Structure
Support
Support
Doers
QAAuthority
DecisionAuthority
PresidentPresident
University Assessment CommitteeUniversity Assessment CommitteeDivisional Review CommitteesDivisional Review Committees
OEASOEAS
![Page 73: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/73.jpg)
7373
Supporting Assessment (OEAS)http://www.oeas.ucf.edu/default.html
http://www2.oeas.ucf.edu/oeas/phase2/view_plans_results.asp
![Page 74: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/74.jpg)
7474
Why UCF is Becoming a National Leader in Program Assessment
• The level of support provided by the administration for assessment is envied
• Our website for submissions and reviews is a model for others
• Our organizational structure is a model for others
• Conference and workshop presentations by IPA staff and by faculty− SACS, AAHE, ASEE, AIR, SAIR, FAIR, Rose-Hulman
![Page 75: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/75.jpg)
7575
Your Role in Program Assessment
• Make use of the institutional resources to reduce your labor burden− Surveys− Data and information− Consultations
• Figure out how to make use of the process to help improve your programs and operations− Identify meaningful measures− Take the time to use the results
• Be efficient: use the institutional process for multiple purposes − Program accreditation
![Page 76: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/76.jpg)
Information, Planning, and AssessmentInnovations in Assessment
College of Engineering and Computer Science
Information, Planning, and AssessmentInnovations in Assessment
College of Engineering and Computer Science
University of Central FloridaChairs, Deans, Directors, and Faculty WorkshopMarch 28, 2003
University of Central FloridaChairs, Deans, Directors, and Faculty WorkshopMarch 28, 2003
![Page 77: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/77.jpg)
Information, Planning, and AssessmentAssessment Successes
College of Education
Information, Planning, and AssessmentAssessment Successes
College of Education
University of Central FloridaChairs, Deans, Directors, and Faculty WorkshopMarch 28, 2003
University of Central FloridaChairs, Deans, Directors, and Faculty WorkshopMarch 28, 2003
![Page 78: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/78.jpg)
Information, Planning, and Assessment
Information and Planning Support
Information, Planning, and Assessment
Information and Planning Support
University of Central FloridaChairs, Deans, Directors, and Faculty WorkshopMarch 28, 2003
University of Central FloridaChairs, Deans, Directors, and Faculty WorkshopMarch 28, 2003
![Page 79: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/79.jpg)
Information, Planning, and Assessment
The IPA Division
Information, Planning, and Assessment
The IPA Division
University of Central FloridaChairs, Deans, Directors, and Faculty WorkshopMarch 28, 2003
University of Central FloridaChairs, Deans, Directors, and Faculty WorkshopMarch 28, 2003
![Page 80: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/80.jpg)
8080
Support for Assessment and Quality Improvement
• Training and consultations• Web systems• Survey design, administration, and analysis• Process improvement studies
![Page 81: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/81.jpg)
8181
Planning and Management Analysis Support
• Strategic and operational planning• Enrollment planning• Special studies and exploratory data analysis
− Faculty salary− Plus and minus grades− Benchmarking− Rankings
![Page 82: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/82.jpg)
8282
Data and Information Support
• Data access via the web• Data extracts and queries• Response to external surveys• Official university data
![Page 83: Information, Planning, and Assessment · 2014. 7. 31. · Support strategic planning, accountability, program review, and institutional effectiveness ... commencement since Spring](https://reader035.vdocument.in/reader035/viewer/2022071405/60f9f60ff3486b20c1474b79/html5/thumbnails/83.jpg)
8383
Questions
IPA and OEAS: Julia [email protected](407) 882-0276
UAPS: Robert [email protected](407) 882-0286
IR: Sabrina [email protected](407) 823-5061