information processing n5 20 may 2019

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NATIONAL CERTIFICATE

INFORMATION PROCESSING N5

20 MAY 2019

This marking guideline consists of 35 pages.

MARKING GUIDELINE

MARKING GUIDELINE -2- INFORMATION PROCESSING N5


TYPING TECHNIQUE

SECTION A GUIDELINES FOR MARKING REMEMBER, THE CANDIDATE CANNOT FAIL BECAUSE HE/SHE COULD NOT COMPLETE OR PASS THE TIMED ACCURACY TEST. 1. The total of the question paper is 200 marks. 80% is accuracy and 20% display

(QUESTIONS 2–5).

2. ACCURACY ERRORS must be indicated with a RED /. REPETITIVE accuracy errors must be indicated with a RED CIRCLE. –4 MARKS PER ERROR

3. DISPLAY ERRORS must be indicated with a BLUE X. REPETITIVE display errors must be indicated with a BLUE CIRCLE. –2 MARKS PER ERROR

ACCURACY ERRORS = All keying-in errors DISPLAY ERRORS = Display errors and proofreading marks

4. METHOD OF MARKING

40 10 50 POSSIBLE MARK

2e 4e NUMBER OF ERRORS 32 2 TOTAL MARK FOR QUESTION

(2 x 4 = 8) (4 x 2 = 8) 34 Always put accuracy first RED BLUE TOTAL



5. INCOMPLETE QUESTIONS

If only ¼ of a question is completed, only ¼ of the original mark will be used for the marking of the question. If only ½ of a question is completed, only ½ of the original mark will be used. If only ¾ of a question is completed, only ¾ of the original mark will be used.

EXAMPLE: TOTAL MARK = 50 ACCURACY = 40 DISPLAY = 10 ½ COMPLETE:


20 5 25 ½ COMPLETED 2e 4e NUMBER OF ERRORS 12 0

(2 x 4 = 8) (4 x 2 = 5 max) 12 Always put accuracy first RED BLUE TOTAL

6. PROCESSING OF MARKS

Next to QUESTION NUMBERS 1–6: Marks for all questions

(Section A)

Next to QUESTION NUMBERS 7–9: Marks for all questions (Section B)

Front page, top: Raw mark =

Mark out of 300 (bottom)

% =

Raw mark processed to % in circle (top)

= Raw mark divided by 3 Rounded =

.5, .6, .7, .8, .9 Becomes full mark, e.g. 66.5 = 67% Write initials and surname below circle



QUESTION 1: MARKING SCHEDULE – TIMED ACCURACY TEST

WPM

45

50

WPM

45

50

ERRORS

MARKS

MARKS

ERRORS

MARKS

MARKS

1 19 19 28 5 7

2 19 19 29 5 6

3 18 19 30 4 6

4 18 18 31 4 5

5 17 18 32 3 5

6 17 17 33 3 4

7 16 17 34 2 4

8 16 16 35 1 3

9 15 16 36 1 3

10 15 15 37 0 2

11 14 15 38 2

12 14 14 39 1

13 14 14 40 1

14 13 13 41 0

15 13 13

16 12 12

17 11 12

18 10 11

19 10 11

20 9 10

21 9 10

22 8 9

23 8 9

24 7 8

25 7 8

26 6 8

27 6 7



QUESTION 1: TIMED ACCURACY TEST MARKS: 20

NOTE: RED / = ACCURACY ERRORS

BE SURE TO MARK THE SPEED WITH CARE AS IT MAKES A DIFFERENCE TO THE RESULTS. REMEMBER THAT ONLY ACCURACY IS MARKED.

MARK ACCORDING TO THE ENCLOSED DEPARTMENTAL SCHEDULE.

MARK ACCURACY ERRORS ONLY.

Indicate accuracy errors with a red slash (/).

One or more incorrect characters in a word – 1 error.

Do not penalise incorrect margins.

Do not penalise incorrect line spacing.

Do not penalise incorrect hyphenation.

Do not penalise incorrect capital letters/small letters.

Do not penalise incorrect letter spaces.

Do not penalise incorrect alignment.

Do not penalise any display errors.

Do not penalise if a whole line or paragraph is left out and keyed in at another position.

When exactly the same word is repeatedly keyed in incorrectly, it is penalised ONCE only PER QUESTION. Thereafter it is encircled as a repetitive error.



QUESTION 1 (CONTINUED)

Omission of words: Count the first 5 strokes and thereafter every 10 strokes as 1 error each. If the last few strokes at the end are 5 or more, count as another error. If the last few strokes at the end are less than 5, ignore.

If 45 wpm is not completed, count back as indicated in the marking guideline.

The highest mark obtained is indicated. The highest speed passed is indicated.

Indicate the speed obtained with Pass 45 wpm/Pass 50 wpm/Fail where applicable in the following way:

INDICATE AT THE END OF THE TIMED ACCURACY TEST:

Pass 45 wpm/Pass 50 wpm/Fail; Errors; Mark

INDICATE ON THE FRONT OF THE FOLDER DIRECTLY NEXT TO THE MARK OBTAINED FOR QUESTION 1:

Pass 45 wpm/Pass 50 wpm/Fail

(If the candidate did not hand in QUESTION 1, indicate by drawing a line through the block for the mark next to QUESTION 1 on the front of the folder and writing Fail at the appropriate positions.)

INDICATE ON THE FRONT OF THE FOLDER JUST BELOW THE CIRCLE FOR THE MARKS OBTAINED:

Pass 45 wpm/Pass 50 wpm/Fail

Should a candidate fail the examination (less than 40 %) and pass the timed accuracy test, the word Fail replaces the Pass 45 wpm/Pass 50 wpm as a candidate cannot fail the question paper as a whole and get recognition for the wpm.

THE MARK FOR TYPING TECHNIQUE (200) IS ADDED TO THE AUDIO TRANSCRIPTION MARK (100) TO OBTAIN A MARK OUT OF 300 WHICH IS PROCESSED TO A MARK OUT OF 100 (PERCENTAGE).

(6020275) -7- INFORMATION PROCESSING N5


QUESTION 1 (CONTINUED) Abuse can be physical, sexual, emotional or verbal; it is

intimidation or manipulation of another person or an intrusion

into another's psyche; the purpose is to control another

person. It is generally a long term pattern of behaviour

although specific short term interactions can be labelled

abusive.

Recently the following categories have been included in

definitions of abusive behaviour: social, economic,

intellectual and spiritual. With child abuse neglect is also

an important component.

Abuse cuts across all social categories and classes. It

occurs in well-educated high income areas and in low income

working class areas; it happens in all races and religions.

It can occur in families, extended families, in

neighbourhoods, schools, churches, and community groups. Both

men and women can be abusive and it can occur in virtually all

age groups. The old can abuse the young and the young the

old. While standards are different in various cultures, it

occurs in virtually all countries as well.

http://www.abusivelove.com/abuse_types_1_15.htm
















Because it is often learned at an early age, it can be passed

from generation to generation like a family disease. This is

called the intergenerational cycle of abuse.

Abuse tends to happen to people in a weaker position or to

those who are willing to be accommodating. Thus a stronger

brother will abuse a weaker brother; an agreeable and

supportive wife may be abused by her uncompromising husband;

a teacher may pick on a student who is having learning

problems; a spoiled teenage boy may manipulate a parent in an

abusive manner.

The site AbusiveLove.com is primarily about verbal abuse

although it discusses other abusive behaviours as well. It

concentrates on verbal because most abusive behaviour includes

verbal elements and because words and tone of voice can be

identified and changed more easily than other kinds.

Attacking and changing abusive verbal behaviour will go a long

way to preventing other abusive problems all of us are guilty

of abuse! No one is totally clean. All of us have said

things we wish we had not said, called people names,

belittled or become unreasonably angry. Most of us have

buttered someone up before asking him/her a favour. So








http://www.abusivelove.com/AbusiveLove_6_0.htm

http://www.abusivelove.com/abuse_self_help_3_01.htm



QUESTION 1 (CONTINUED) each of us that wants to stop the cycle of abuse can look

within ourselves for the same behaviour that we see in others,

the abusers who are trying to control us with their

abusiveness.

Yet true abusiveness is a pattern of behaviour that is aimed

at maintaining or gaining control

[20]

45 w.p.m.

50 w.p.m.




TYPING TECHNIQUE

ACCURACY SCHEDULE – QUESTIONS 2–6

–4 MARKS PER ERROR DEDUCTED – ACCURACY – RED

MARKS 20 40 28 28 20

RED ERRORS

Q2 Q3 Q4 Q5 Q6

0 20 40 28 28 20

1 16 36 24 24 16

2 12 32 20 20 12

3 8 28 16 16 8

4 4 24 12 12 4

5 0 20 8 8 0

6 16 4 4

7 12 0 0

8 8

9 4

10 0

TYPING TECHNIQUE

DISPLAY SCHEDULE – QUESTIONS 2–5

–2 MARKS PER ERROR DEDUCTED – DISPLAY – BLUE

MARKS 20 10 7 7

BLUE ERRORS

Q2 Q3 Q4 Q5

0 20 10 7 7

1 18 8 5 5

2 16 6 3 3

3 14 4 1 1

4 12 2 0 0

5 10 0

6 8

7 6

8 4

9 2

10 0



QUESTION 2: TABULAR STATEMENT MARKS: 40

ACCURACY – 20 MARKS –4 marks per error

Every keying-in error

DISPLAY – 20 MARKS –2 marks per error

1. Margins (1,27 cm/0,5") incorrect and/or

Alignment (left, centre, right, justify) incorrect and/or Line spacing (as indicated) incorrect

2. Paper size (A4 landscape) incorrect and/or

Tabular stops/indentation incorrect and/or Hyphenation incorrect

3. Font/font size (Courier New 12 pt) incorrect and/or

Capital letters/small letters incorrect and/or Letter spaces incorrect

4. / – not changed to [the] and/or incorrect and/or

Del – not deleted and/or incorrect and/or Insert – incorrect and/or [Examination number] left and [Question number] right not inserted as header and/or incorrect

5. Trs – not transposed and/or incorrect and/or

Stet – not retained and/or incorrect and/or Sp – spelling incorrect

6. Bold – not changed and/or incorrect and/or

Italics – not changed and/or incorrect and/or Underline – not changed and/or incorrect

7. Move – not moved and/or incorrect and/or

Sp caps – spaced capital letters incorrect and/or Join together – not joined together

8. [ & NP – new line and new paragraph incorrect and/or

Runs on – incorrect

9. Main headings incorrect and/or Column headings incorrect and/or Columns incorrect and/or Columns not merged and/or incorrect

10. Vertical lines omitted and/or incorrect 11. Horizontal lines omitted and/or incorrect

12. Figures incorrect and/or

Units, tens not underneath one another and/or

Numbers wrapped

13. Footnote incorrect

¼ 5 5 10

½ 10 10 20

¾ 15 15 30

20 20 40



QUESTION 2 (CONTINUED) 1 margins (1,27 cm/0,5"), alignment, line spacing 2 landscape, tab stop/indent, hyphenation No 3 font/font size, uc/lc, letter spaces 4 [Examination number] left and [Question number] right as header 9 main headings, column headings, columns 10 vertical lines 11 horizontal lines 12 figures 13 footnote

EXAMINATION NUMBER QUESTION 2

A B U S E S T A T I S T I C S 1 centre 3 Tahoma 16 pt 6 bold, u/line 7 sp caps

4 / 7 join 8 runs on

South Africans are urged to report incidents of abuse to the hotline abuse institute 0700 987 123, 10111

or call the centre line at 911. 6 ital

4 insert 6 bold 5 stet 4 / 1 centre horizontally and vertically 4 del [& Private] 8 NL 3 uc 6 italics 8 NL 5 sp 8 NL

PROVINCE

STATISTICS ON OVERALL ABUSE

PER PROVINCE

PHYSICAL ABUSE

STATISTICS

SEXUAL ABUSE

STATISTICS

STATE PRIVATE TOTAL 2012 2013 2014 2015 2012 2013 2014 2015

2016 2017

Gauteng 500 250 750 67 82 72 70 20 30 15 10

Limpopo 1500 1000 2500 10 16 25 2 34 2 5 trs 9 5

Mpumalanga 5000 3000 8000 25 10 16 8 0 21 5 3

North West 3500 2000 5500 0 5 9 7 0 52 3 0

Eastern Cape 220 150 370 15 10 12 0 11 37 2 5

Free State 350 200 370 3 1 0 9 4 3 7 4

KwaZulu-Natal 4000 2500 7500 0 6 4 5 0 1 8 7

Western Cape 150 100 250 0 12 5 6 9 8 7 0

Northern Cape 450 300 750 1 5 8 6 0 4 5 3

INTERNATIONALLY 16240 9500 25740 106 137 139 113 67 121 50 36

6 uc

FOR ENQUIRIES CONTACT: MS MABOYA 3 uc 7 move

[40]

¼

½

¾



QUESTION 3: CIRCULAR LETTER MARKS: 50

ACCURACY – 40 marks -4 marks per error


DISPLAY – 10 marks -2 marks per error

1. Margins incorrect (2,54 cm/1" left and right) and/or Alignment (left, centre, right, justify) and/or Line spacing incorrect 2. Letterhead not retrieved and/or incorrect and/or Tabular stops/indentation incorrect and/or Hyphenation incorrect 3. Font/font size (Courier New 12 pt) incorrect and/or Capital letters/small letters incorrect and/or Letter spaces incorrect 4. / not changed to [the] and/or incorrect and/or Del – not deleted and/or incorrect and/or Insert – incorrect and/or Date not inserted in descending order and/or conclusion incorrect and/or Second page not numbered and/or incorrect and/or [Examination number] left and [Question number] right not inserted as a header and/or incorrect 5. Trs – not transposed and/or incorrect and/or Stet – not retained and/or incorrect and/or Sp – spelling incorrect 6. Bold – not changed and/or incorrect and/or Italics – not changed and/or incorrect and/or Double underline - not changed and/or incorrect 7. Move – not moved and/or incorrect and/or

Join together - not joined 8. [ & NP –new line and new paragraph incorrect and/or Runs on – incorrect and/or In full – not in full/in words and/or incorrect

9. Bullets not replaced with Arabic figures and/or incorrect

10. Double frame not inserted around text and/or incorrect

¼ 10 3 13

½ 20 5 25

¾ 30 8 38

40 10 50



QUESTION 3 1 margins (2,54 cm/1"), alignment, line spacing 2 letterhead, tab stops/indent, hyphenation Yes 3 font/font size, uc/lc, letter spaces 4 [Examination number] left and [Question number] right as header


KGOTSO HOUSE

PO Box 9856

Tel: 012 526 1026

Fax: 012 526 1025

312 Baard Street

PRETORIA

0002

2019-05-20 4 insert in descending order 1 align left

TO ALL MEMBERS 3 uc

FIVE SIGNS OF RELATIONSHIP ABUSE 9 Arabic figures 3 two letter spaces 2 indent 8 in full 3 uc 6 bold 1 centre

1. VERBALLY ABUSIVE 3 uc 6 italics 8 NP 5 sp

If someone calls you derogatory names, even if they say

they are joking, they mean to hurt you and keep you in

line.

╪

2. BLAMES OTHERS 3 uc 6 italics

8 NP

If your significant other always blames everything on ¼

someone else, namely you, this may be a bad sign.

╪

3. INSTILLS FEAR 3 uc 6 italics

8 NP 5 stet

If you feel fear around your partner or spouse, there is

something very wrong. Abusers may try to intimidate you

with violence, dominance or power tactics. 7 join

╪

4. EXTREMELY JEALOUS 3 uc 6 italics ½

8 NP

A prominent trait of abusers is their jealousy. An abu-

sive partner or spouse is often jealous of you, other

people and even your dreams and goals. 5 trs

╪

5. CONTROLS YOU THROUGH EMOTIONS 3 uc 6 italics

8 NP

An abuser is a great manipulator and will sulk, threaten

to leave, and emotionally punish you for not following

their idea of how things should be. 8 runs on

╪ 7 move 4 del [Punishes … away]

6. PUNISHES YOU FOR TIME AWAY 3 uc 6 italics ¾ 8 NP 4 /

This goes along with the isolation technique, where abu-

sers want you all to themselves. If you do go somewhere

or do something without your partner, an emotional abuser

will punish you later.





2 4 page number top left

IF YOU SEE ALL THESE SIGNS GET OUT, THERE IS STILL TIME!!!

3 Garamont 20 pt, uc 1 centre 10 double frame around text

T MATABANE 3 uc/lc

MANAGER 3 uc 4 display correctly

[50]



QUESTION 4: SPEECH MARKS: 35




1. Margins incorrect (2,54 cm/1" left and right) and/or Alignment (left, centre, right, justify) and/or Line spacing incorrect 2. Paper size (A5 landscape) incorrect and/or Tabular stops/indentation incorrect and/or Hyphenation incorrect 3. Font/font size (Courier New 12 pt) incorrect and/or Capital letters/small letters incorrect and/or Letter spaces incorrect 4. / not changed to [the] and/or incorrect and/or Del – not deleted and/or incorrect and/or Insert – incorrect and/or Page number not inserted from second page and/or incorrect and/or First 3 words from next page not inserted at bottom of previous page with a slash and/or incorrect and/or [Examination number] left and [Question number] right not inserted as a header and/or incorrect 5. Trs – not transposed and/or incorrect and/or Stet – not retained and/or incorrect and/or Sp – spelling incorrect 6. Bold – not changed and/or incorrect and/or Italics – not changed and/or incorrect and/or Underline – not changed and/or incorrect 7. Move – not moved and/or incorrect and/or

Sp caps – spaced capital letters incorrect and/or Join together - not joined 8. [ & NP – new line and new paragraph incorrect and/or Runs on – incorrect and/or In words – not in words and/or incorrect

9. Bullets not inserted and/or incorrect and/or Footnote not inserted and/or incorrect

¼ 7 2 9

½ 14 4 18

¾ 21 5 26

28 7 35



QUESTION 4 (CONTINUED) 1 margins (2,54 cm/1"), alignment, line spacing 2 A5 landscape, tab stops/indent, hyphenation No 3 font/font size, uc/lc, letter spaces 4 [Examination number] left and [Question number] right as header

EXAMINATION NUMBER QUESTION 4 3 16 pt 7 sp caps 6 bold 1 centre 7 move

S T O P V I O L E N C E , A B U S E 4 / 4 / 6 italics

ADDRESS BY MS CN MAJEKE MP IN THE NATIONAL ASSEMBLY REGARDING

THE HIGH INCIDENCE OF VIOLENCE AND ABUSE AGAINST WOMEN AND

CHILDREN HON SPEAKER AND HONOURABLE MEMBERS. 6 bold 4 del [men] 1 s/s 3 uc

8 in words 9 bullets 2 indent 8 runs on

Twenty years into our democracy, our women and children ¼

continue to be victims of gender and child abuse. We still

need a radical social paradigm shift about gender equality.

5 sp

The numbers reported daily through the media escalate even

during campaigns when the nation is giving specific focus to

4 first 3 words of next page with /

these vulnerable groups/





2

these vulnerable groups in society1. 5 stet 9 footnote ½

Despite ongoing efforts to educate women and society at

large about the rights of women and children and the ¾

responsibility of all citizens to respect and adhere to such

rights and legislations, many women remain unaware of their

rights. 4 / 6 u/line 7 join

Certainly, as a/

________________

1 Report abuse 9 footnote 6 italics





3

8 NP

Certainly, as a nation, we have a responsibility and duty,

to unite against the violence and abuse of women and

children. 5 trs 4 insert

[35]



QUESTION 5: PARAGRAPHS MARKS: 35




1. Margins incorrect (2,54 cm/1" left and right) and/or Alignment (left, centre, right, justify) and/or Line spacing incorrect 2. Paper size (A4 portrait) incorrect and/or Tabular stops/indentation incorrect and/or Hyphenation incorrect 3. Font/font size (Courier New 12 pt) incorrect and/or Capital letters/small letters incorrect and/or Letter spaces incorrect 4. Del – not deleted and/or incorrect and/or Insert – incorrect and/or [Examination number] left and [Question number] right not inserted as a header and/or incorrect 5. Trs – not transposed and/or incorrect and/or Stet – not retained and/or incorrect and/or Sp – spelling incorrect 6. Bold – not changed and/or incorrect and/or Italics – not changed and/or incorrect and/or Underline – not changed and/or incorrect 7. Move – not moved and/or incorrect and/or

Sp caps – spaced capital letters incorrect and/or Join together - not joined 8. [ & NP – new line and new paragraph incorrect and/or Use abbreviation – [e.g.] not used as abbreviation and/or incorrect and/or Runs on – incorrect 9. Main paragraph numbers not inserted and/or incorrect and/or Subparagraph numbers not inserted and/or incorrect and/or Subsubparagraph numbers not replaced with bullets and/or incorrect

¼ 7 2 9

½ 14 4 18

¾ 21 5 26

28 7 35



QUESTION 5 (CONTINUED) 1 margins (2,54 cm/1"), alignment, line spacing 2 A4 portrait, tab stops/indent, hyphenation Yes 3 font/font size, uc/lc, letter spaces 4 [Examination number] left and [Question number] right as header

EXAMINATION NUMBER QUESTION 5 7 sp caps 6 bold 1 centre

T Y P E S O F A B U S E 4 del [There … recognised.]

FORMS OF ABUSE INCLUDE: 3 uc 6 italics, double u/line

9 main paragraph numbers 3 two letter spaces 2 indent

1. FINANCIAL ABUSE 3 uc 6 bold 9 subparagraph numbers 3 two letter spaces 2 indent 8 NP

1.1 Financial abuse is when one person restricts access to

money from another, e.g. 5 sp

9 bullets 8 NL

cutting off access to bank accounts, 4 insert

preventing access to financial information. ¼

2. PHYSICAL ABUSE 3 uc 6 bold

2.1 Physical abuse is any physical act designed to harm

another person physically, e.g. 8 runs on

slapping,

punching,

hair-pulling,

kicking. 7 move

3. SEXUAL ABUSE 3 uc 6 bold

3.1 Sexual abuse includes any unwanted sexual act forced on

the victim, e.g. 5 trs ½

unwanted touching,

forced sexual contact with another person.

4. VERBAL ABUSE 3 uc 6 bold

4.1 This type of abuse occurs when an abuser uses words and

body language with the intent to hurt another person,

e.g. 8 use abbreviation ¾

put-downs,

name-calling,

unreasonable criticisms.

5. ELDER ABUSE 3 uc 6 bold 7 join

5.1 Elder abuse consists of other forms of abuse perpetrated

against an elder, e.g.

financial,

emotional,

physical abuse. 7 move 3 uc 6 bold 1 centre 5 stet

ALL FORMS OF ABUSE ARE ILLEGAL, ALTHOUGH SOME ARE HARDER TO

PROSECUTE THAN OTHERS. [35]



QUESTION 6: AFRICAN LANGUAGE MARKS: 20

ACCURACY – 20 MARKS –4 marks per error


DISPLAY – 0 MARKS

NO MARKS WILL BE DEDUCTED FOR DISPLAY ERRORS Do not penalise incorrect margins. Do not penalise incorrect line spacing. Do not penalise incorrect hyphenation. Do not penalise incorrect capital letters/small letters. Do not penalise incorrect letter spaces. Do not penalise incorrect alignment. Do not penalise any display errors. Do not penalise if a whole line or paragraph is left out and keyed in at another position. When exactly the same word is repeatedly keyed in incorrectly, it is penalised ONCE only PER QUESTION. Thereafter it is encircled as a repetitive error. Omission of words: Count the first 5 strokes and thereafter every 10 strokes as 1 error each. If the last few strokes at the end are 5 or more, count as another error. If the last few strokes at the end are less than 5, ignore.

¼ 5 0 5

½ 10 0 10

¾ 15 0 15

20 0 20




TLHEKEFETSO

Tlhekefetso ya bomme le bana ke sewa se seholo setjhabeng.

Matsatsing a kajeno bontate ba robala le bana baradi ba bona,

masea, dikgaetsi etc. Bomme ba bolawa ke be lekane ba ¼

phedisang mmoho le bona.

½

Mehleng ya kajeno ha o le motho wa mme, ho kotsi ha haholo

hore o tsamaye mebileng bosiu le motsheare kapa hara thota o

le mong, kamehla o tlamehile hore le be ngatana ya batho hore

le tshireletsehe. ¾

Malapeng a mangata Bomme ha mmoho le Bontate ba tshwareile

hamper ...

TOTAL SECTION A:

[20] 200



SECTION B – AUDIO TRANSCRIPTION GUIDELINES FOR MARKING 1. The total of this section is 100 marks. 80% is accuracy and 20% display (QUESTIONS

7–9).

2. ACCURACY ERRORS must be indicated with a RED /. REPETITIVE accuracy errors must be indicated with a RED CIRCLE. –1 MARK PER ERROR

3. DISPLAY ERRORS must be indicated with a BLUE X. REPETITIVE display errors must be indicated with a BLUE CIRCLE. –1 MARK PER ERROR

ACCURACY ERRORS = All keying-in errors DISPLAY ERRORS = Dictation instruction errors

4. METHOD OF MARKING


2e 4e NUMBER OF ERRORS 2 4 TOTAL MARK FOR QUESTION

(2 x 1 = 2) (4 x 1 = 4) 14 Always put accuracy first RED BLUE TOTAL

5. INCOMPLETE QUESTIONS

If only ¼ of a question is completed, only ¼ of the original mark will be used for the marking of the question. If only ½ of a question is completed, only ½ of the original mark will be used. If only ¾ of a question is completed, only ¾ of the original mark will be used.

EXAMPLE: TOTAL MARK = 20 ACCURACY = 16 DISPLAY = 4 ½ COMPLETE:


8 2 10 ½ COMPLETED 2e 4e NUMBER OF ERRORS 6 0

(2 x 1 = 2) (4 x 1 = 2 max) 6 Always put accuracy first RED BLUE TOTAL



6. PROCESSING OF MARKS

Penalise and mark as for Typing Technique – only marks per error differ (ONE MARK

PER ERROR). 7. THE MARK FOR TYPING TECHNIQUE (200) TOGETHER WITH THE AUDIO

TRANSCRIPTION MARK (100) IS ADDED TO OBTAIN A MARK OUT OF 300 WHICH IS PROCESSED TO A MARK OUT OF 100 (PERCENTAGE).



AUDIO TRANSCRIPTION

SCHEDULE – QUESTIONS 7–9

–1 MARK DEDUCTED PER ERROR ACCURACY – RED DISPLAY – BLUE

MARKS: ACCURACY DICTATION INSTRUCTIONS

40 24 16 10 6 4

QUESTION: ERRORS:

Q7 Q8 Q9 Q7 Q8 Q9

0 40 24 16 10 6 4

1 39 23 15 9 5 3

2 38 22 14 8 4 2

3 37 21 13 7 3 1

4 36 20 12 6 2 0

5 35 19 11 5 1

6 34 18 10 4 0

7 33 17 9 3

8 32 16 8 2

9 31 15 7 1

10 30 14 6 0

11 29 13 5

12 28 12 4

13 27 11 3

14 26 10 2

15 25 9 1

16 24 8 0

17 23 7

18 22 6

19 21 5

20 20 4

21 19 3

22 18 2

23 17 1

24 16 0

25 15

26 14

27 13

28 12

29 11

30 10

31 9

32 8

33 7

34 6

35 5

36 4

37 3

38 2

39 1

40 0



QUESTION 7: SPEECH MARKS: 50

ACCURACY – 40 marks -1 mark per error


DISPLAY – 10 marks -1 mark per error

1. Margins incorrect (2,54 cm/1" left and right) incorrect and/or Alignment (left, centre, right, justify) incorrect and/or Line spacing incorrect 2. Paper size (A4 portrait) incorrect and/or Tabular stops/indentation incorrect and/or Hyphenation incorrect 3. Font/font size (Courier New 12 pt) incorrect and/or Capital letters/small letters incorrect and/or Letter spaces incorrect 4. Page break not inserted and/or incorrect 5. I spell incorrect – Mangolothi; Ocean; casteism; illiteracy; idleness; disparity 6. Bold – not changed and/or incorrect and/or Italics - not changed and/or incorrect and/or Underline - not changed and/or incorrect 7. [Examination number] left and [Question number] right not inserted as a header

and/or incorrect 8. Bullets not inserted and/or incorrect 9. Abbreviation [prof] and/or [etc.] not used and/or incorrect 10. Border not inserted around text and/or incorrect

¼ 10 3 13

½ 20 5 25

¾ 30 8 38

40 10 50



QUESTION 7 (CONTINUED) 1 margins (2,54 cm/1"), alignment, line spacing 2 paper size (portrait), tab stops/indent, hyphenation No 3 font/font size, uc/lc, letter spaces 7 [Examination number] left and [Question number] right as header

EXAMINATION NUMBER QUESTION 7 3 uc 6 bold 9 abbreviation 5 sp

ADDRESS BY PROF MANGOLOTHI, ACADEMIC MANAGER, KGOTSO HOUSE ON

13 NOVEMBER 2018 AT THE OCEAN LAKE HOTEL, DURBAN. 6 u/line 5 sp

1 1,5 line spacing

Ladies and Gentlemen

Poverty is the state of a person being extremely poor. It is

the extreme situation when a person lacks the essential items

required to continue living such as shelter, adequate food,

clothing, medicines, etc. 9 abbreviation

Some of the common reasons of poverty are overpopulation, ¼

lethal and epidemic diseases, natural disasters, low

agricultural output, lack of employment, casteism in a

country, illiteracy, gender inequality, environmental

problems, changing trends of economy in the country, lack of

proper education, limited or inadequate access of people to

their rights, political violence, organised crime, corruption,

lack of motivation, idleness, old social beliefs, etc. ½

5 sp 9 abbreviation 4 page break



QUESTION 7 (CONTINUED) EXAMINATION NUMBER QUESTION 7

EFFECTS OF POVERTY 3 uc 6 u/line

Some effects of poverty are the following: 6 bold

8 bullets 2 indent 6 italics

Nutrition and diet: Poverty causes insufficient

availability of diet and inadequate nutrition which brings

lots of lethal diseases and deficiency diseases.

Child labour: It gives rise to the level of illiteracy if

the country gets involved in child labour at a low cost.

Unemployment: Unemployment causes poverty as it creates a ¾

lack of money which affects people's daily life. It forces

people to live unfulfilled lives.

Social tension: It creates social tension due to the income

disparity between rich and poor. 5 sp

Housing problems: It creates a bad situation in which

people live in the open next to footpaths, the roadside,

other open places, or where many people share one room.

1 centre 3 uc 10 border

THANK YOU

[50]



QUESTION 8: APPLICATION LETTER MARKS: 30




1. Margin incorrect (2,54 cm/1" left and right) incorrect and/or Justification (left, centre, right, justify) incorrect and/or Line spacing incorrect 2. Paper size (A4 portrait) incorrect and/or Tabular stops/indentation incorrect and/or Hyphenation incorrect 3. Font/font size (Courier New 12 pt) incorrect and/or Capital letters/small letters incorrect and/or Letter spaces incorrect 4. Bullets not inserted and/or incorrect 5. I spell incorrect – ambassador; UNICEF; Atlanta; opportunity 6. Bold – not changed and/or incorrect and/or Italics – not changed and/or incorrect and/or Underline – not changed and/or incorrect 7. [Examination number] left and [Question number] number not inserted as a

header and/or incorrect

¼ 6 2 8

½ 12 3 15

¾ 18 5 23

24 6 30



QUESTION 8 (CONTINUED) 1 margins (2,54 cm/1"), alignment, line spacing 2 paper size (portrait), tab stops/indent, hyphenation Yes 3 font/font size, uc/lc, letter spaces 7 [Examination number] left and [Question number] right as header


Cell no: 071 209 9124

E-mail: [email protected]

20 May 2019 5 sp I hereby apply for the advertised post as ambassador for

UNICEF which was advertised on 10 May 2019 in the newspaper ¼ The Star: 6 italics 3 uc

UNICEF International

ATLANTA 3 uc

8965 1 centre 3 uc 6 bold

TO WHOM IT MAY CONCERN

I am a qualified and registered motivational speaker and com-

munication officer with 20 years of experience globally which

matches the requirements of the post advertised by your com- ½ pany. 6 u/line 4 bullets 2 indent

Grade 12/Matric

Degree in Communication

Curriculum vitae

Identity document

Motivational letter 5 sp

I would welcome the opportunity to further discuss my know- ¾ ledge and skills for this position. I am available for an

interview at a time convenient to you.

Yours faithfully

L PETERSON 3 uc

MANAGING DIRECTOR 3 uc

[30]

mailto:[email protected]



QUESTION 9: ADVERTISEMENT MARKS: 20




1. Margins incorrect (2,54 cm/1" left and right) incorrect and/or

Alignment (left, centre, right, justify) incorrect and/or Line spacing incorrect 2. Paper size (A4 landscape) incorrect and/or Tabular stops/indentation incorrect and/or Hyphenation incorrect 3. Font/font size (Arial 12 pt, 20 pt and Verdana 16 pt) incorrect and/or Capital letters/small letters incorrect and/or Letter spaces incorrect 4. Border not inserted around text and/or incorrect and/or Two columns not inserted and/or incorrect and/or Bullets not inserted and/or incorrect 5. I spell incorrect – mediator; negotiator; innovative 6. Bold – not changed and/or incorrect and/or Italics – not changed and/or incorrect and/or Underline/double underline – not changed and/or incorrect 7. [Examination number] left and [Question number] right not inserted as a header

and/or incorrect 8. Spaced capital letters incorrect

¼ 4 1 5

½ 8 2 10

¾ 12 3 15

16 4 20


Copyright reserved

QUESTION 9 (CONTINUED) 1 margins (2,54 cm/1"), alignment, line spacing 2 paper size (landscape), tab stops/indent, hyphenation No 3 font/font size, uc/lc, letter spaces 7 [Examination number] left and [Question number] right as header EXAMINATION NUMBER QUESTION 9 4 border 8 spaced caps 1 centre 6 double u/line 3 20 pt 5 sp

A M B A S S A D O R 3 16 pt, uc

UNICEF International is looking for an ambassador. The ideal candidate for this position must ¼ have the following qualities and attributes: 3 Verdana 16 pt, uc 6 bold, italics, u/line 1 centre 3 Verdana 16 pt, uc 6 bold, italics, u/line 1 centre

QUALITIES 4 bullets, columns

Loyalty

Mediator and negotiator 5 sp ¼

Enjoys cultural diversity

Effective communicator

Integrates well

SKILLS

Passion for building and growing relationships ¾

Ability to gather feedback and provide innovative insight 5 sp

High level of professionalism

Reliability and punctuality

[20] TOTAL SECTION B: 200 GRAND TOTAL: 300

information processing n5 20 may 2019

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