information technology bond update

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Information Technology Bond Update Board of Trustees September 5, 2006

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Information Technology Bond Update

Board of TrusteesSeptember 5, 2006

Information Technology (IT)

IT efforts are collaborative between District and College technical staffs

All groups work as a SINGLE team on the technology improvements UNITED in technology direction for all district locations

Technology is NOW a utility like “lights” – mandatory no longer optional

Technology changes in 2 categories:

Facilities - underground conduit & cabling in building

IT equipment - network infrastructure, T-1 lines, and all other hardware/software

IT Bond Activities

Equipment & network standards

Planning documents

Survey existing conditions

RFPs/Bids

New design – network architecture

Construction reviews

Security Systems

Network Topology

Conduits & Cabling & Outlets

Telecom Closets

Servers & Printers

Desktops & Laptops

“Smart” Classrooms

Inter-campus connectivity

Wireless

District-wide Standards

Major milestone – DEC 04

Standards established for all new computer equipment district-wide (desktop, laptop, server, printer, network switches)

Examined technology alternatives and directions to determine best selection for CLPCCD

Standards will be updated as technology changes

Cost savings & efficiencies - centralized procurement and reduced maintenance

Established Cabling Infrastructure Standards for Construction Projects – JUN 06

IT Planning & Documentation

IT Roadmap for Bond Actions JULY 04

IT Master Plan Excerpts – in conjunction with College Facilities Master Plans FEB 05

IT Master Plan (ITMP) Executive Summary & Detail – Current State of Technology and Future Technology Improvements MAR 05

Facilities Master Plan & Security Master Plan – IT coordination MAY 05

Network Architecture Document – Future capability JUN 05

Update to IT Master Plan (ITMP) MAY 06

Cabling Infrastructure Standard – usage in all Facility Construction projects JUN 06

IT Data Center Requirements – program definition for IT building at Las Positas JULY 06

IT Formal Equipment Bids

Personal Computer & MACS – MAY 05 GATEWAY AND APPLE

CISCO Switches/Hubs – JUN 05

Desktop Printer – MAY 06

Servers – As required since small volume – HEWLETT PACKARD

Security System – JUN 06CATALYST, AMAG SECURITY SYSTEM

Personal Computers 2nd Bid – AUG 06

IT Major Accomplishments 2005-06

Conduit Proofing Chabot & LPC – JAN 05 to May 05

Server Upgrades – DEC 04 to present

Network Monitoring Tools – FEB 05

Web Caching Upgrades – FEB 05

PIX Firewall Upgrades at Colleges – MAR 05

Network Switch Upgrades – AUG 05 – Nov 05

Desktop Upgrades – AUG 05 to present

T-1 to DS-3 Internet Upgrades – SEP 05

Chabot Telecom Closet Upgrades – DEC 05

Printer Upgrades – JUL 06 to present

Desktop Rollout Implementation

PC and MAC Rollout activity began in Aug 05

Install Statistics – Total PCs/Laptops 1,649 & Total MACs 191

50% installs done in first 3-4 months

Use standard PC configuration and adjust for unique higher end requirements

PCs replaced older units P2 and P3 with newer P4 units for higher speed and more storage capacity

Before Bond updates, Chabot had about 84% P2 & P3 and LPC had about 45% P3

Desktop Rollout – TCO Model

Total Cost of Ownership (TCO) model includes installation, maintenance, training

For Bond, adopted 4-year cycle for both colleges (cost savings to change from previous 3-year cycle)

LPC used TCO 3-year cycle before, but model is new to Chabot

Includes Server replacements– start with critical servers for faster processing and more storage

Desktop/Laptop Installations

Chabot 2005-061,040 PCs/Laptops 65%

+ 30 In Process 67% 120 MACs 75%

Future Chabot (3 years) 1,290 PCs

117 Laptops/Tablets30 MACs

Las Positas 2005-06536 PCs/Laptops 65%

+ 43 In Process 70%71 MACs 75%

Future LPC (3 years)485 PCs70 Laptops/Tablets24 MACs

Server & Printer Installations

Chabot 2005-064 Servers 20%

81 Printers In Process

Las Positas 2005-065 Servers 50%

33 Printers In Process

District 2005-06 6 Servers 29%

+ 6 In Process 57%

Future Chabot (1 year) 16 Servers 80% 20 Printers

Future LPC (1 year)5 Servers 50%

17 Printers

Future District (1 year) 9 Servers 43%

Servers Before & After

PIX Firewall Upgrades Chabot & LPC

First level of defense from outside attacks from the Internet

Internal tool for identifying any virus activity inside the campus

LPC upgrade added more capability and reliability to allow a fail-over system

Chabot upgrade added 2 new systems that allowed greater speed and fail-over

Chabot upgrade also required to improve the Video Conference capabilities for the Nursing program

Improved security and future support of VPN access

T-1 to DS-3 Upgrades

Upgrades to Internet access with more bandwidth for faster response

Previous LPC Internet access - purchased link through SBC connection at 3 Mbps speed

Added CENIC services like Chabot (provided through State Chancellors office)

Upgraded to 45Mbps via CENIC so now 15 times faster

Also updated CENIC services for Chabot - replaced 3 T-1 lines to 1 DS-3 line for Internet connection

Chabot speed went from 4.5 Mbps to 45 Mbps so now 10 times faster

Daily performance statistics shows adequate capacity for future facility growth

Network Monitoring Tools

“Envision” appliance was upgraded for firewall and network monitoring

Collects performance and traffic data

Allows network monitoring for intrusion or virus attacks

Can proactively identify & resolve outages

Provides visibility on how network is performing and when abnormal activity occurs

Network Switching Project

Completed design of new network infrastructure in JUNE 05 – 3 models from 1 manufacturer of state-of-the-art switching equipment

Prior equipment at colleges was obsolete and not supported by manufacturers (mainly at Chabot)

Prior network equipment could not meet performance requirements for Measure B planned expansion

Switching equipment installed in 3-month period during off-hours from AUG 05 – NOV 05

Result is FASTER AND MORE RELIABLE network with several years growth

Prior Old Technology (Hubs)

Hub Technology from 1995 - 7 different models from 3 manufacturers

Slow speeds: 10 Mbps, one way (half-duplex)

Shared bandwidth among all users

Lots of network collisions when many users were active

Poor performance when 30% of the network was in use

Incapable of supporting the graphics and network intensive applications that the users needed

Total number of hub ports: Chabot – 1584, LPC – 408

New Network Switching 2005 Upgrade

Switched connectivity increased user connection speeds by 20x to 100Mbps, full duplex

Increased server connection speeds 200x to 1000BaseT

Core switch upgrades to increase performance 200x

Support for VLAN configurations which provide security and traffic restrictions based on the specific user

Capability for Quality of Service (QoS) that will enable traffic tuning and control for superior performance

Support for 10 Gig fiber connectivity and high-bandwidth applications like IP Video, alarm and security systems

Support for power-over-ethernet (POE) for wireless or future VoIP applications

Total number of switch ports: Chabot – 2500+, LPC - 1800

Conduit Proofing at Colleges

Need to assess and design new fiber backbones at each college for new construction

Geotech Proofing Survey helped to identify what was operational and what capacity remains – JAN to MAY 05

Involved opening up manholes to see what is there and what space is left to install new fiber

Survey showed how old and rundown the underground conduit system is, especially at Chabot

Solution for DATA utilities needs to parallel evaluations of electrical, gas, water, and other utility systems

New construction is forcing the relocation of some of the conduit paths due to building designs

Conduit Maintenance Holes

Chabot Fiber Backbone

Outdated (1992) fiber in the ground. Need to install new Single Mode fiber in a diverse and redundant configuration

Conduits and maintenance holes are filled and congested

New building locations (IOB, Student Services) are impacting existing connectivity

New conduits and maintenance holes must be built

Coordinate with Central Plant activities to leverage routing and minimize costs

Typical existingmaintenance hole

Chabot Manhole/Conduit Improvements

New –

orange Upgraded –

green

Impacted by Construction -

magenta

LPC Conduit Rerouting

Existing conduits are quite new (1998) with good capacity

New construction (Soccer, Performing Arts, CDC, Student Center) is impacting existing connectivity

New conduits and maintenance holes must be built

Need to install new Single Mode fiber in a diverse and redundant configuration

New voice (copper) backbones must be installed

Completion before new construction projects begin

Typical existingmaintenance hole

LPC Conduit Rerouting

New –

orange Impacted by Construction -

magenta

IT Participation in Construction Projects

Input to Chabot and LPC Master Plans and participate in Facility Committees & Design Meetings

Development of requirements during programming phases

Design input during schematic design phase: conduit requirements, cable counts, outlet locations, Telecom Closet design

Review and mark-up of construction documents during design development related to network Approval of Construction Documents

Construction Inspections, RFI input, submittals review/approval Cable Testing and acceptance Network Switch Installation Desktop/Printer Installation

CLPCCD IT Construction Activities

“Smart” Classroom Pilot – Technology Enabled

Four rooms selected at Chabot: 508, 904, 1814, 2205 with varying sizes and layouts

All classrooms contain:

Computer – Desktop and Laptop

Projector & screen

DVD/VCR Player

Elmo Document Camera

Remote controls

Printer (optional)

Unique equipment:

Touch Panel – replaces separate remote controls

Smart Board – electronic white board, can print, stored on server for student retrieval after class

Classroom 508

Classroom 904

Classroom 1814

Future IT Initiatives

Wireless at Colleges

Supplement to wired connections not replacement

Some areas already on campus

“Access points” limitations & security vulnerabilities

After equipment replacements, focus on REDUNDANCY

Network switches, T-1, and servers

Increased uptime and faster restore of services if outage

Consolidated Next Generation Storage Solutions and Centralized Tape Backups

Luminus - Portal solution for Web applications

Room Scheduling/Event Management

“IT” IS EVERYWHERE!