information technology for business process reengineering
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INFORMATION TECHNOLOGY FOR BPR
By Shriket Trivedi
DEFINATION OF BPR :
Business Process Reengineering (BPR) is defined as the fundamental rethinking and radical redesign of
business processes to achieve dramatic improvements in critical contemporary measures of performance such as cost, quality and speed.
BUSINESSPROCESS
RE-ENGINEERING
Case Study:
CASE STUDIES :
DEEPA GENERAL STORES, PANTH DAIRY & APNA BAAZAR
DeepaGeneral Stores
PanthDairy
PANTH DAIRYADDRESS:YASHODHAN NAGAR, THANE
One of 16 outlets all over Mumbai
Managed and Monitored centrally via CCTV cameras
Cost of 3 cameras (Rs6000) + DVR (Rs3000) + Internet Rate (Rs900) < Single Employee
Added Security
Bulk Buying of milk products = Larger Profits
Diversification of business in the form of different dairy products
Run a innovative, profitable business model
APNA BAAZARADDRESS:VARTAK NAGAR, THANE Set up on with the aid of a loan on a plot along the main road ( higher
visibility, better accessibility)
Uses Big Bazaar/D-Mart style super market concept but on a smaller scale with product focus on social economic class of people in immediate surrounding area
Loyalty Card Schemes
Software enabled buying analysis of buying patterns – discount coupons issued for products with high buying volume expected (to motivate larger volume buying)
Workforce trained to build strong customer relations with people of the community so that customers are retained
Intelligent I.T. technology application along with niche market focus enables AAPNA BAAZAR to compete with competitors much larger in scale and size
Stone Age
Metal Age
Digital Age
Information Age
THANK YOU