information technology outsourcing

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Telegenisys India Pvt. Ltd. Seamless , Reliable , Secure Customer Relationship Management

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Page 1: Information Technology Outsourcing

Telegenisys India Pvt. Ltd.

Seamless , Reliable , Secure

Customer Relationship Management

Page 2: Information Technology Outsourcing

Telegenisys a leading provider of enterprise

call center solutions, raises your customer

service levels, thus increasing your revenue

and profit. Our customer management

experts provide you with comprehensive

solutions to enhance your business

performance by keeping the costs low.

Page 3: Information Technology Outsourcing

“To be the customer relationship center of

excellence by fostering innovation and

partnering with employees

to offer efficient solutions that delight

customers.”

Statement of Direction

Page 4: Information Technology Outsourcing

SERVICE PRODUCT PLATFORMS ------------->

BUSINESS PROCESS OUTSOURCING ----------->

COMPLETE RECEIVABLES MGMT -->

CUSTOMER SERVICES ------->

A R E A S O F O P S

EMAIL/BO SUPPORT FORTUNE 100 COs

Page 5: Information Technology Outsourcing

Epicenter’s World Class Processes

Quality

“Epicenter’s systems and processes are based upon COPC and Six Sigma

standards which ensures that our services adhere to the highest quality

standards”.