Information Technology Services/Classroom

Technology

Mat Felthousen

Manager

ITS organizationhttp://www.rochester.edu/its/leaders/

• Vice Provost/CIO• Associate CIO, Planning, Finance & Administration• Academic Technology• Networking & Communications• Data Center• Information Security• Administrative Computing

Academic Technology organizationhttp://www.rochester.edu/its/leaders/documents/ATS_Org_High.pdf

• ITS Center Helpdesk• Desktop consulting• Site licensing• Educational Technology• Classroom Technology• Web Services

‘ClassTech’ organizationhttp://www.rochester.edu/its/cts/

• 7 full time staff – Manager– Three staff dedicated to printing/computer lab spaces– Three staff dedicated to River Campus classroom support

• ~20 student staff

What we do• Class videotaping• Equipment/classroom training• Film projection (video)• Room consultation for enhanced classroom spaces• Consultation for departmental A/V equipment

purchases• Classroom hardware and network support• Limited classroom software support• Printing support for the UR Printing system

Requesting a resourcehttp://www.rochester.edu/its/cts/ctsreq.html

• x51438• 1 work-day’s notice for equipment delivery requests• Software requests need to be made prior to the start

of the semester, otherwise installation can take up to four weeks

• 5 work-day’s notice for most technician requests, room configuration changes

• Resources available for course-related activities as first priority, and are subject to availability

Equipment providedhttp://www.rochester.edu/its/cts/equipment.html

• Projectors, Non-deliverable– 16mm film projection (in

selected venues)– 35mm film projection (in Hoyt

auditorium)• Projectors, Deliverable

– Computer projection (minimum XGA native, can handle up to UXGA)

– Video projection (all non-’computer’ sources)

– Lantern and 35mm slide projection

– Overhead projection– Document cameras (“opaque”)

• Audio (installed in rooms and/or deliverable)– CD deck– Cassette deck– Record player– Microphones (wireless and wired)

• Video (installed in rooms and/or deliverable)– Computers– DVD player (most with CD-R,

DVD-R, and VCD capability)– Laserdisc player– VHS, PAL VHS– Video cameras (digital only)

Standard computer configurationhttp://www.rochester.edu/its/cts/itscmainlab.html

• Windows XP, Macintosh OSX 10.4.6• DVD/CDRW drives, accessible USB ports,

headphone jacks/built-in speakers, 17” flat panel monitors

• Core software: dozens of applications, including Office 2003, Adobe suite, Macromedia suite, Matlab, Minitab, standard ‘viewers’

Configuration philosophy http://www.rochester.edu/its/cts/itscmainlab.html

• Make the machine “like home”, eliminate failure– DriveShield– Let the user do whatever they want (Run, Search, Help,

etc)

• Make the machine up to date– NetOctopus/FileWave

• Ubiquitous software; “everything everywhere”– KeyServer/FlexLM

• Standardization/diversification– Same basic features everywhere, applications always in

same spot

Services offeredhttp://www.rochester.edu/its/cts/itscmainlab.html

• WebRFM• Remote Desktop• Scanning• Wireless• Telnet/SSH• File Transfer station (Zip, floppy, etc)• Walk-up kiosks• CD burning• Full compatibility with CDigix, Napster, Write-n-Cite,

etc.

Classrooms

(For Fall, 2006)

http://www.rochester.edu/its/cts/ctsspaces.html

All enhanced classrooms

XGA native (1024x768 pixels) data/video XGA native (1024x768 pixels) data/video projectionprojectionDVD playerDVD playerStereo VHS VCRStereo VHS VCRStereo sound systemStereo sound systemAuxiliary a/v connection (coming soon)Auxiliary a/v connection (coming soon)Laptop connection (video, audio, and network)Laptop connection (video, audio, and network)PhonePhoneNetwork connection(s)Network connection(s)Crestron touch panel control systemCrestron touch panel control system

ITS computing facilities• 12 enhanced rooms with single PC’s • College Writing Program• EdTech Center• Gavett 244• Harkness 114• Harkness Economics lab• Hylan 303• Hylan 307• ITS Center Mac/PC• ITS Center PC• ITS Center Public lab• Sage Macintosh lab

26 enhanced spaces• Bausch and Lomb 106• Bausch and Lomb 109• Computer Science Building 209• Computer Science Building 703• Dewey 1-101• Dewey 2-110D• Dewey 2-110E• Dewey 2-162• Hoyt Auditorium• Hubbell Auditorium• Lander Auditorium• Lattimore 201• Lattimore 210• Lower Strong Auditorium• Meliora 203• Meliora 204• Meliora 206• Meliora 208• Meliora 218• Meliora 221• Meliora 224• Morey 321• Sage ‘Black’ room• Wallis 210• Wallis 278• Wilmot 116

• ~24 more to come over the next year