information's services in granada

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Information’s Services in Granada 1

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Page 1: Information's services in Granada

Information’s Services in Granada 1

Page 2: Information's services in Granada

Information’s Services in Granada 2

“Give him some money, because there is nothing like the

pity of being blind in Granada.” Francisco de Icaza

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Information’s Services in Granada 3

Once they arrive to Granada the first contact usually are tourist offices, but before reaching its destination tourists investigates where it goes and what is going to find (culture, tradition, monuments, interesting information).

For it, they do the simplest and easiest, what they have at their disposal, and that is internet.

The tourist has access to a myriad of information on the web, for it the tourist destinations offer such information officers sites (or not) and in different languages to improve accessibility to the traveler.

Granada as a destination that has many visitors from different countries, the countries of the tourists who visit us more are: Spain, France, Japan, Russia, United Kingdom and Germany. Option to choose different languages on the information web page

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The web pages that use to be more visited according to each country are:

www.andalucia.org www.granadatur.es

http://granadatur.com/fr/

http://www.arukikata.co.jp/city/GRX/spot.html

http://www.tripadvisor.jp/Attractions-g187441-Activities-Granada_Province_of_Granada_Andalucia.html

http://www.turgranada.es/microsite/ru/ http://www.algranada.com/2013/02/blog-

post_10.html#.VH2M1fmG9h4

http://granadatur.com/en/

http://granadatur.com/index.php?id=322 http://www.turgranada.es/de/

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-Hotels or different accommodations.

-Provincial Federation of Hotel and Tourism

Companies of Granada.

Where to find tourist

information apart from the

tourist offices?

The tourist information offices are not the only ones that offer tourist information.

There are many sources of information that are sometimes not apparent but may serve the traveler in case you can not go to an office. Here are some examples in Granada:

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-Police

-Touroperator.

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-Bar and restaurants.

-El Corte Inglés.

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-Chats.

-People.

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-Taxis.

-Urban buses.

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PURPOSE OF THE TOURIST

OFFICES OF GRANADA

Junta de Andalucía:

- Inform to tourists by phone and web (andalucia.org)

- Reception material for subsequent distribution (make in Málaga,

brochures)

- Update schedules (buses, trains, etc) as well as monuments, hotels and

even rental cars and bike.

- Organization of cultural events

- Realizan statistics

City Hall:

- Inform

- Community manager (update any data and social networks)

- Grant permits for the filming of movies in the province

- Culture calendar (inform on the activities of the city, schedules, if they are

free or not ....)

- Provide the material to the tour guides

The web give information of the congresses (granadatur.com)

County Council:

- Basically only informs (of sights, hotels, transport, schedules, etc) both the

city and the province of Granada.

- Answer emails and letters

- Daily update of the web (turgranada.es): It is the most visited of the

province and the upgrade of social networking takes a tourist to the office.

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They promote

activities of

sustainable

tourism and

rural

tourism.

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The Provincial Tourism Board of Granada increases the promotion with the same budget.

The activities carried

out by the county

council of Granada is

rural tourism and

nature (Alpujarra,

Sierra Nevada, etc)

because this it is an

optimized segment. And

also it promotes the

artistic and cultural

heritage of Granada

(Alhambra, Albaicín,

sight of city center),

even, white tourism

(Sierra Nevada), active

tourism (in the coast

and enotourism) and

gastronomy.

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They carry out the

promotion of the

history of the city of

Granada and

obviously the artistic

heritage as the

Alhambra,

Generalife and the

Albaicin (World

Heritage Site).

They also do not

forget the religious

tourism,

gastronomy with

tapas, flamenco and

culture of Granada.

City Hall

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ALHAMBRA

GENERALIFE.

ALBAICIN.

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TAPAS AND

GASTRONOMY

CAVE IN

SACROMONTE.

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AND RELIGOIUS TOURISM.

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Junta de Andalucía.

1) Tourism office of Andalusia:

- There are 6 people in total working in that office.

- One of those people is the responsible of the office functions which are to

control that the companions make their activities and take care of the

accounting.

- The remaining 5 people are informers interpreters among its responsibilities

are to inform tourists or residents by telephone, via e-mail or over the counter

also have to update it in several languages.

2) Municipal Tourism Office of Granada (City hall)

- Councillor for Tourism

- Technical Director of Tourism

- Head of Administration

- Translators

- Technical tourism

- Administrative

- Operators

- Subaltern

- Tourist Informers

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3) Provincial Tourism Office (Provincial de Granada)

- There is a director, but it is absent in that office, he is in the

County of Granada; his functions are: management of the

provincial patronage, administration, and development

planification.

- There are 6 workers in total (they are informers): From

Monday to Friday there are 4, and on weekends and holidays

there are 2 more workers. Their competences are: tourist

information of the province and Andalucia in general and

management of the website.

* Of those 6 workers, one of them is the coordinator (but all

have the same level / range), He makes the function of

spokesman.

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Webgraphy

• www.andalucia.org • www.granadatur.es • http://granadatur.com/fr/ • http://www.arukikata.co.jp/city/GRX/spot.html • http://www.tripadvisor.jp/Attractions-g187441-Activities-

Granada_Province_of_Granada_Andalucia.html • http://www.turgranada.es/microsite/ru/ • http://www.algranada.com/2013/02/blog-

post_10.html#.VH2M1fmG9h4 • http://granadatur.com/en/ • http://granadatur.com/index.php?id=322

http://www.turgranada.es/de • Google images • http://www.juntadeandalucia.es/turismoycomercio • http://www.granadatur.com/informationpoint_list/ • http://www.granadadirect.com/info/oficinas-turismo-granada/ • http://www.juntadeandalucia.es/turismoycomercio/opencms/organig

rama/consejeria.html • http://www.granada.es/ob2.nsf/in/JFYIQHT/$file/PRESIDENCIA_TURIS

MO_0612.pdf • http://www.juntadeandalucia.es/haciendayadministracionpublica/clar

a/gaaListadoFunciones.html?ciwa=1-S3XA9&idOrg=1-4F-8 • http://www.juntadeandalucia.es/organismos/turismoycomercio/conse

jeria/titular.html • http://www.granada.org/inet/wgr.nsf/xtod/77BD06A1F39986E0C125

6E31007BD83D?open&windice=1,2,2 • http://www.juntadeandalucia.es/temas/sectores/turismo/sector-

turistico.html

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Granada is the most fertile source of inspiration that I have drunk”. M.C. Escher.

Every city has its charm, Granada has his charm

and the charm of all of other cities. Machado

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