innovate. monetize. deliver. - panamax inc. monetize. deliver. the technology unit of bankai group...
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www.panamaxil.com
Innovate. Monetize.Deliver.The Technology Unitof Bankai Group
Panamax Inc. is the technology unit of Bankai Group, offering market-proven Business Support System, Network Switching Subsystem, and Mobile Financial Solutions. Established in 2001, Panamax is headquartered in New York with its R&D center in Ahmedabad, India. We deliver �rst-class, turnkey telecom and technology solutions to Telcos, Banking, Financial services and
Insurance companies (BFSIs), carriers, aggregators and service providers across various verticals and geographies. These solutions, offered by our award-winning products – iMax, BillCall, Bridge2Call & MobiFin includes BSS Interconnect, Fraud Management, Payment Gateway, Uni�ed Communications, Next Generation Switching, Content Management System, and more.
Bankai Group is an Information & Communications Technology (ICT) forerunner with interests in wholesale & retail Voice and Telecom Technology business. We offer ultimate Carrier Solutions worldwide with exceptional IP interconnects competence for high-quality international voice termination.
Emancipating the limitations of traditional trading, the Group offers BridgeVoice, an automated platform for online trading and settlement of wholesale interconnect Voice, SMS & United Communications & Collaboration services. We are a prominent contributor in developing �exible and customized solutions for the telecom & VAS industry.
About PanamaxAbout Panamax Inc.
About Bankai Group
Bankai Business Units
300k+ LivePort Capacity
100+ GlobalCustomers
50+ BillionCDR Processed
1+ Million Invoice Processed
TM
TM
Click. Pay. Done.
Innovate. Monetize. Deliver.
Panamax Portfolio
Our Journey
Business Support System (BSS)Convergence of Interconnect Billing &Roaming Solution
Network Switching Subsystem (NSS)Transforming VoIPortunities in Uni�edCommunication
Mobile Financial Solutions (MFS)Next Gen Mobile Finance Solutions for Banks & Telcos
Managed ServicesOperations & Management Services to meet Evolving Customer Requirements
2001Establishment of Panamax
2005-07
Call Center Solutions & Telecom Resource Management Services
2012-13mWallet & Payment Switch Solutions
2015
Panamax wins multiple Awards for MobiFin, iMax & Bridge2Call
2009Research & Development
2010-11
Mobile Finance, Mobile Money & Top-up Solutions
2016Panamax Inc. recognized as the Fastest Growing Company in Asia & Best Company to Watch 2016
2017
Launch of new version of our BSS Solution - BillCall 4.0
Managed Services
Converged Interconnect & Roaming Solution
Convergent Billing
DisputeManagement
Business Support System (BSS)
A Number Billing
Call TestingModule
Dynamic Routing
TAP Validator
Deal Management
RAEX Management
A complete suite of reconciliation and settlement features for mediation, origination, termination, roaming and transit traffic.
ü Convergent charging and billing solution with A Number Billing (EU Rating) for Voice, SMS and Data services.
ü Business Intelligence for Traffic, Rates, Deals, Balance Monitoring, Invoice and Routing through dynamic analytical and business
reports.
ü Intelligent costing & pricing, attractive A-Z rates, zone wise rates and service bundles.
ü Code, Destination & Quality Based Dynamic Routing generation with support for margin, percentage, Top Down and
Round Robin approach.
ü Dispute Settlements with CDR and Rate Reconciliations of Roaming Partners.
ü TAPIN File TD.57 and IOT Validation with corresponding RAP OUT Generation.
ü RAEX Rate and Partner Import for easy and error free con�guration
Key Features
Key Bene�ts
ü Enhances cash �ow through effective procedures of
disputes settlements with roaming & interconnect partners
ü Curtails Data Clearing House costs for the services which
include TAP, RAP & NR Generation and Validations.
ü Maximizes business revenue through the effective
implementation of agreements & settlements with
partners
ü Enhances RAEX Data Exchange with partners.
ü Reduces Total Cost of Ownership with multi-partner
business model support
ü De�nes Costing Policy on Vendors & pricing formula for
customer products.
ü Leverage existing infrastructure to provide new services.
ü Reduces operation efforts and chances of manual errors
through end-to-end auto rate management
2 Million+DisputeSettled
1 Billion+InvoicesSettled
20,000+Monthly Invoicesgenerated
5,000+Carriers businessinformation exchanged
200,000+Destination CodesProcessed
200 BillionCDRs Processedtill date
HPMN ASubscriber A
HPMN BSubscriber B
VPMN ASubscriber A
Roam
Call
Interconnect Roaming
Call
Retail
Product Catalogue & Lifecycle Management
Tax & Discount Management
Business Support System (BSS)
Subscriber Lifecycle Management
Dunning & Credit Control Management
Convergent Billing
Trouble Ticketing
Payment & Revenue Management
Subscriber Provisioning
Carrier-grade billing, customer care and provisioning platform enabling next generation data, voice and video services over wireline and wireless networks.
ü Business Rule driven processes supporting dynamic business needs
ü Time stamped Audit Trails of signi�cant activities
ü Convergent product portfolio comprising different plans, targeting different market needs & segments
ü Real Time Credit Limit Monitoring with Subscriber Blacklisting & Whitelisting based on credit history
ü Payment gateway integration for online Payments & Recharges
ü Work�ow based trouble ticketing with Assignment & Escalation matrix
ü Voucher PIN encryption & decryption using standard algorithms like AES 128/256 , DES, 3DES
Key Features
Key Bene�ts
ü Carrier-grade billing, customer care and provisioning
platform that enable next generation data, voice and video
services over wireline and wireless networks
ü Product bundling through �exible product bundling
architecture; IMS based product models, multiple product
hierarchy, faster product roll-out (Reduced Time-To-Market
ratio) with integration of network elements and servers
ü N Level Hierarchy for Subscriber with Lifecycle
Management & Monitoring
ü Faster integration, implementation & launch of new
services
ü Uni�ed controls for Prepaid & postpaid for seamless
subscriber experience & end- to-end automation and real-
time service activation for rapid customer acquisition.
ü Increased security & detailed insight through audit trails
ü Noti�cations to concerned users for all ongoing activities or
events
Business Aspects Pay As You
Opt Model
ProductCatalog
Subscriber provisioning
Payment &Adjustment
Billing
Build As youGrow Model
AccountFinder
Selfcare (MobileApp & Web)
Voucher & Recharge
SchedulerBatch Jobs
Faster Time To Market
Accountmanagement
Convergent Billing
BusinessDashboard
ReduceOp Ex
Subscriptionmanagement
Dunning & Credit Control
Business Operations
Applications
Fraud Management & Revenue Assurance Solution
Near Real Time Fraud Detection
End-to-End DataMediation
Business Support System (BSS)
Subscriber Profile Management
Sim BoxDetection
Data Reconciliation
Business IntelligenceReports
Testing IVR Tool Integration
DynamicKPIs
Overcome frauds and limits the amount of money lost due to faulty billing systems, redundantly provided services, and scam.
ü Monitor all network & subscriber usage in near to real time including voucher and distributor fraud.
ü Intelligent Warning Con�guration with thoughtful Analysis.
ü Single Dashboard for Summary and Detail for All Network Elements
ü Fraudulent activity identi�cation (based on deviant call patterns, call activity, watch list, and subscriber information)
ü System integrates with the Testing Tool, to further amplify the fraudster data
ü Resolve cases intelligently with options ranging from automated disabling of the number to con�guration changes
ü Distinguish fraud from honest customer usage, based on the signature pro�le.
ü Detection through ETL and Intelligent Warning Systems to generate Alarms
Key Features
Key Bene�ts
ü Early Detection of Fraud enables to the prevention of
further revenue loss.
ü Bird eye view, transforming data into useful information
and delivering in Dashboard
ü Fully Con�gurable, modular and scalable architecture that
is easy to install and operate.
ü Advanced Data Manipulation algorithms for signi�cant
increase of detection frequency.
ü Dynamic Dashboard con�guration with Multiple Reports
and Widgets
ü Compliance with Global Industry standards.
ü Parallel data processing to handle large volume of data.
ü Amplify the identi�ed scenarios with available data to get
maximum result.
ü Networks
ü Services & Tariffs
ü Recharging
ü Subscriber Data
ü Roaming
Data Acquisition
ü Mediation
ü Monitoring
ü Correlation
ü Rating
ü Test Call
Data Processing
ü Alerts
ü Business
Intelligence
ü Dynamic Reports
ü Dashboard
Data Presentation
ü Prepaid Fraud
ü Business Fraud
ü Distribution Fraud
ü Subscription Fraud
ü SIM BOX Fraud
Data Mining
Fraud Management
Revenue Assurance
Analytical Rule Engine & Workflow
ü Traffic Usage
Assurance
ü Subscriber Pro�le
Assurance
ü Con�guration
Reconciliation
ü Rating Compliance
Integrated Carrier Switch & Session Border Controller
Security Profile
Media Agent
Network Switching Subsystem (NSS)
Switch, Trunk & Business Process Management
Call Session Controller
QoS Controller
Real-time Billing and Reporting
Digit Rule and Product Management
Carrier Self-care Portal
A robust solution with enhanced message & packet processing, high loads handling capabilities, and independent scaling of signaling & media.
ü Interconnect Border Control Function (i-BCF) & Transition Gateway (TrGW)
ü Intrusion Detection & Lawful Interception Support
ü IPv4-IPv6 & TDM-IP Interworking
ü Encryption/Authentication
ü Transcoding Support for seamless codec translation
ü Innovative real-time Switching, Rating, Routing and Billing Modules for greater customer satisfaction
ü Business process optimization for hassle-free prepaid/postpaid VoIP business through carrier web self-care portal
ü Supports virtualization & clustering for scalability & disaster recovery
Key Features
Key Bene�ts
ü Call admission control for seamless traffic management
ü Privacy through topology hiding
ü SIP interworking between IMS and non IMS networks
ü SIP headers manipulation for �exible interoperability
ü Integrated real-time Billing with Auto Credit Control
ü Dynamic, Hybrid & Least Cost Routing
ü Dynamic, Quality Based & Least Cost Routing
ü End-to-end security over public or private networks
15+ yearsof rich experience inproviding Switching solution
100,000concurrent callmanagement capability
Service Provider Network
<0.0002 secroute lookup time throughintelligent routing
300,000+live Port Capacityglobally
1,500+ Portof transcoding supporton single box
750+ CallsPer Instancehandling capacity
SBC
VAS Peering
SBC SP Network
ContactCenter
Residential VoIPIP Centrex
SIPTrunking
Enterprise Retail Switch
Hosted PBX
VirtualNumber
Network Switching Subsystem (NSS)
Subscriber and Account Management
UnifiedCommunication
International Number Transfer Service (INTS)
White LabelMobile Dialer
SIPTelephony
Calling Card and Callback
A communication platform for delivering VoBB, Hosted PBX,Uni�ed Communication, Calling Card, Contact Center Solutionsand DID Retail services.
ü Uni�ed Service Support in subscriber accounts
ü Feature rich UC Mobile App
ü Advanced Tariff & Reseller Management
ü Dynamic IVR Management
ü Self-care Portal for IP Office, Calling Card, SIP Trunking
ü 10,000+ Concurrent Call Support
ü Fraud Detection Module
ü SBC: Firewall for DOS protection, SSL
Key Features
Key Bene�ts
ü Uni�ed Communication platform to launch IM, Presence,
Video and Conferencing
ü IP Office delivers advanced PBX functionalities like
voicemails, automated greetings, conference calling, call
logs, etc. to SMEs/Enterprises for zero investment on CAPEX
ü SIP Application Server for retail VoIP calling- Your Gateway
to Uni�ed Communications
ü All-in-one solution for delivering high quality, feature-rich
residential VoIP services to Small /Home Offices (SOHO)
ü Instant launch of International Number Transfer Service
(INTS), prepaid calling cards, call back services, SIP
telephony (VoBB)
ü Web-based customer service platform
ü Economical Roaming services through International
Number Transferring Services – Roaming on IP
ü Saves network infrastructure and communication costs
with SIP Trunking
ü Launch and Manage multi-currency products and plans
4 OSof MobileDialers
100+GlobalDeployments
15+ Yearsin EnterpriseSwitching
N layersof Reseller/AgentManagement
10+ MillionCards Issuedtill date
100+BusinessReports
End User
Communication
Panamax Bridge2CallUni�ed CommunicationCollaboration Platform
Application
Interaction is intelligent adaptable & Personalize
Infrastructure, Protected, Leveraged into new Value
Agility, EnhancedCustomer Service
Productive
Interaction
Collaborative Engagement
Intelligent Automation
Online Charging System (OCS)
Diameter Agent
Package Manager
Network Switching Subsystem (NSS)
Diameter Credit Control Application
Subscriber Profile Repository
Administrative Interface Manager
Rating Engine
Account Balance Manager
Alerts and Notification
A fully converged charging solution equipping communication service providers with convergence in the area of real-time rating and charging.
ü Simple yet comprehensive user interface helps you to create discounts, tariffs, promotions and bonuses Just in Time to deliver what
your customers need
ü Adaptive Rating and Charging Engine allows you to create wide range of services
ü Compete effectively with carrier-grade performance, high availability and low latency
ü Family Plans and Shared Wallet enables operator to allow the subscriber to share services with family members.
ü Reduce revenue leakage: CDR repair component makes it possible to rerate or repair corrupt CDRs
ü Cloud enabled: Can be deployed easily over virtual/cloud platform
ü Support of vendor management system
Key Features
Key Bene�ts
ü Enhance customer experience by personalized
con�guration
ü Accelerate revenue by creating innovative offers
ü Minimize CAPEX and OPEX by all in one convergent
solutions: Prepaid/postpaid, Rating/Charging, SPR
ü Quickly launch new offers by activating real time product
con�guration
ü Scalable as per your needs by modular product architecture
ü Fits into any network by supporting wireline, wireless
2G/3G/4G (LTE, VoLTE), WiMAX networks
ü Increase pro�tability by lowering operational cost
ü Real-time rule and charging decision with the help of
advanced inbuilt analytic component
ü Future ready by using latest technologies
Online Charging System
PLMN PCEF PCRF CSCF
Billing
AIM
ABM CCA DA
RESPR
BI/DWH
for Telcos
Top Up and Bill Payment
Mobile Wallet
G2P payments
Mobile Financial Solutions (MFS)
Micro Credit Micro Savings
P2P Transfer
M health
International Remittance
Voucher & Coupon management
Enterprise Mobile Money& Agro Payments
Enable telcos to roll out and manage mobile money servicesby addressing diversi�ed technology needs inline withthe changing business life cycle
Campaign Manager
ElectronicKYC
ü Trust Account Management
ü Dynamic EKYC
ü Comprehensive Agent and merchant network management module
ü Flexible Wallet user on boarding work �ows
ü Campaign management
ü AML/CFT Compliance
ü Modular architecture
ü Secure, open & easy to integrate APIs
Key Features
Key Bene�ts
POS Options Agent & Merchant
ü Wide range of Use Cases to diversify usage and increase
ARPU
ü Effective marketing Campaigns for driving service adoption
ü Digital Eco system development
ü Faster Customer/agent/merchant on boarding
ü Effective Agent / merchant network management
ü Effective Regulatory compliance and Risk Management
Handheld ConventionalPOS
AndroidPOS
Others
Handheld Pos
NFCPosMpos
Handheld Android
BiometricAndroid
SunporchBluetooth Printer
Android+Printer Nitgen
QR Code ATMBeaconsLow Cost NFC / QR code
for Banks
mWallet
Mobile Financial Solutions (MFS)
MobileBanking
Subsidy Distribution (G2P payments)
Agency Banking
Mtoolkit Host CardEmulation
Merchant payments (NFC/QR Code)
Money Transfer
Help Banks to leverage mobile convergence for offering bankingservices targeted to speci�c customer segments.
ü GUI-based solution catering to a wide spectrum of micro-�nance operations, including diverse lending methodologies & institutional
models.
ü Loan instalments repayments using funds in micro banking account
ü Multiple wallet pro�le with subscriber transfer
ü Self-care via web, mobile app, USSD
ü Business service to be available for web portal, USSD, SMS, mobile apps, POS, IVR
ü Long distance remittances
ü Push noti�cations for all banking services.
Key Features
Key Bene�ts
ü Easy customer and agent on boarding
ü Increased security with reduced cash transactions
ü Flexible, expandable access points by agent Network
ü Reduced theft, fraud and mismanagement
ü Enhanced Customer and Program Insight
ü Secured way for un-banked to save their money
50K+POSTerminals
200+ProductLibraries
150K+AgentsGlobally
500+Business OrientedFeatures
16 LevelAgent/MerchantManagement
SMS & USSD
Smart Watch
Smart Phone
NFC
Web
QR Code
Chip & Pin
Access Channels
Enhancing Business Performance
Managed Services
Backup/DisasterManagement Planning
Trouble Ticket Management Inbound/Outbound
Telephonic Support
Active & Passive – Route Testing & Monitoring
Online Support via Skype
Switch Management
Business Support andMaintenance
Interconnect Management
Managed Hosting & Business Support Services tailored to meet the functional and operational challenges of the customers.
ü Decades of proven experience in the Telecom & Mobile Finance Services industry enables rede�ning of your markets by providing
innovative solutions for becoming more agile, reducing �xed operations costs, and introducing next generation services in your
business
ü Our services are well aligned to the needs of the telecom & Mobile Finance Services industry and helps install, implement,
commission, regulate, and manage communication networks and services with ease while making you drive enhanced ROIs
ü Post implementation support for incidents, service and enhancement requests
ü Regular maintenance updates on periodic basis
ü Speci�c upgrade assurance packages to keep-up with the latest software release
Our Services
Post Implementation Support Services
Professional Services
Project/program management
Managed Services
Custom development
Add-on Services for Telecom
Strategic consulting
Add-on Services for MFS
ü Legal services
ü Accounting & Finance
ü Hosting & IT infrastructure
ü Hardware, Software and
Database services
ü Application maintenance
ü Business support &
consulting
ü Trading desk services
ü Rates and routing
ü Network operations centre
ü Revenue assurance
ü Marketing services
ü Product management
Reporting
Improve
Pro-Active Support
Remote Support
Maintenance
Monitoring
Our Accolades
MobiFin wins Excellence in Branchless Banking Award at Mobile Money & Digital Payments Global-2014
MobiFin wins GESIA Best Innovation by an ICT Company-Gujarat Award-2015
MobiFin wins Fintech Innovation Award for Emerging Markets-2015
Bridge2Call wins Unified Communications Product of the Year Award -2015 from TMCnet
iMax wins 2015 Internet Telephony TMC Labs Innovation Award
iMax wins 2015 Communications Solutions Product of the Year Award
iMax wins 2016 Internet Telephony TMC Labs Innovation Award
BillCall wins Communications Solutions Product of the Year Award 2016
Bridge2Call wins Unified Communications Product of the Year Award -2016 from TMCnet
Bridge2Call win 2017 INTERNET TELEPHONY Product of the Year Award by TMCnet
Bankai Group recognized as one of the Fastest Growing Technology Companies in North America by Deloitte
Our Clients
*Selected Bankai Group Clients
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HeadquartersPanamax Inc.
Contact No. Email Website
R&D CenterPanamax Infotech Ltd.
80 - 02 Kew Gardens Road,Suite 1040,Kew Gardens,New York 11415USA
+1 718 713 8417 [email protected] www.panamaxil.com
Panamax House, Plot No. 8,Khushman Housing Society,Near Vivekanand Circle,Memnagar, Ahmedabad 380 052India
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