innovation as a discipline - can innovation be managed?

InnovationThe key to sucess

Łukasz PaciorkowskiExecutive Architect, CEE Enterprise [email protected]

© 2014 International Business Machines Corporation

Agenda

• What is innovation?

• Innovation - - interesting add on or necessary capability?

• How to manage Innovation?

• Why IBM?


What is Innovation?

1.Idea

2.Invention

3.Innovation

Innovation according to IBM: Using a new idea or existing solution in a new context or a way which brings a value.


Innovation – interesting add on or necessary capability?

Business Models

TechnologyInfrastructure

Applications

Business departments:• Business strategies• New requirements

Market:• New business model• New customers• New markets• Growing expectations

Competition:• New products• New solutions• Increased pressure

Technology:• New trends• New & improved solutions• Technological advancements

Corporation Strategy:• Operational costs reduction• Increased flexibility• Optimization

Regulations:• Law changes• EU regulations

Clients:• New generation of clients• „Informed” customers• Social Media impact



Business Model

Applications


Tactical initiatives(Quick wins) Strategic initiatives

Delivery ModelsInnovation

Process optimization

New Architectural Patterns Implementation

New products, solutions & services

Legacy systemsinnovation

New Markets &Business Capabilities

Business Transformation

Application Platforms Innovations

Commercial Innovation

Business Model Innovation

Infrastructure Innovations



BusinessModel

Applications


Tactical initiatives(Quick wins) Strategic initiatives

Network infrastructure modernization

Support requests analysis / Predictive

Analytics

New global collaboration

platform

Business Platforms

consolidation

Migration to the public cloud infrastructure

Help Desk Outsourcing


How to manage innovation?

Innovation should not be accidental.

Innovation can be managed!


Innovation Management ModeHelps to setup appropriate structures and processes stimulating innovation ideas and enabling next generation solutions implementation. All of this focusing on generating value & positive business outcomes.

Business Strategy

Innovation Agenda

Innovation Management & Governance

Innovation Enablers

Portfolio Management

Innovation Organization Management

Risk/Benefit Evaluation

Project Management

Knowledge Management

Business Value

Analysis

Incentives and Rewards

Communi-cations

Innovation Strategy Vision

Innovation Mix

Innovation Model

Definition

Value Proposition

Talent Culture Internal Collaboration

External Collaboration

Tools & Frameworks Infrastructure

Innovation Management Model


Assessment of the organization and innovation experience Sensing

& Envisioning of inputs into the

innovation process

Ideation around

identified areas

Evaluationof ideas identified

Development of selected ideas

Realization of ideas through execution

Innovation Cycle Is a formal process

helping to manage the innovation initiatives life

cycles

Innovation Management Process


Innovation Projects Portfolio Management Process

Delivery

Step 1Idea

generation

Step 2Review &

Discussion

Step 3Themes

definitions

Step 4Projects

initiatives

Step 5Projectdelivery

Projects

Ideas generation using multiple sources of inspiration (customers, employees, competition, partners)

Ideas review and themes

generation

Themes review and cross domain relationships descriptions

Ideas & Themes are evaluated and classified by the value they bring

to the business

Transforming themes into a

concrete delivery projects

Themes DiscussionIdeas


Why IBM?

430,000IBMers, in 170 countries, speaking 165 languages

1,110software products in the IBM portfolio

3,000active researchers, including 5 Nobel Laureates

120,000Global Business Partners

6,478U.S. patents in 2012 alone

20 consecutive years of U.S. patent leadership

8,000business analytics consultants with industry experience

$6Binvested in research and development each year

20 consecutive years of U.S. patent leadership

$14Bin analytics softwareacquisitions alonesince 2005

Rich enterprise cloudcomputing capabilitieswith over

$3Bin cloud acquisitionsto date

65,000Service Delivery personnel


Wybrane referencje

UK Banking OrganizationType of Project:

Innovation Agenda – 5 steps approach Benefits: SLA improvements, Cost improvements, Increased overall added value being delivered by IBM to the client.

UK Banking OrganizationType of Project:

Extreme BlueBenefits: The project has exceeded all expectations of IBM and the client. We can't give out full details of the solution developed at the moment as a number of potential patent and invention submissions are being reviewed

ABN AMRO Value Creation CentreType of Project:

Innovation AgendaBenefits: Cost savings, process optimization, programme achieved exceeded target savings and the project won the bank’s ‘One Bank, No Boundaries’ award.

Barclaycard Loans / FirstplusType of Project:

Innovation DayBenefits: Client feedback from the workshop was extremely positive, valued about collaboration and joint discussion.

Danske BankType of Project:

Innovation JamBenefits: The number of participants exceeded all expectations and the Jam was considered a big success by the bank and IBM.


Joint InnovationPartnership Programme

(e.g. Value Creation Centre)

InnovationFacilitation Programme

Joint InnovationForum

Support and consulting in

Innovation area

Workshops & presentations around

Innovation

Specific projects focused on innovation

One time events

High engagement from IBM and Customer

Innovation focused onfront end of the projects

Small & big onetime projects e.g. First of a Kind projects

One time consulting/coaching

Regular meetings focusing on multidisciplinary

innovation

One time events Programs & partnerships

High level of involvement

(Client/IBM)

Limited involvement(Client/IBM)

Innovation Partnership Levels (Client + IBM)


IntelligentCost Reduction

Cloud RoadmapWorkshop

InnovationDays

Workplaceand Mobility

InnovationValue Workshop

Cross ClientEvents

(e.g. TechnologyInnovation Exchange)

InnovationDiscovery

Dragons DenStyle Workshop

InnovationTheme Workshop

Formal programs

PopularTopics

OneTimeEvents

Innovation Jump Start with IBM

innovation as a discipline - can innovation be managed?

Technology

innovation innovation

innovation ideas

new products new solutions

new idea

new context

necessary capability

pressure technology

cee enterprise applications