innovation for the sustainability of the money services business …€¦ · ·...

*Please take note that the Conference Agenda is subject to change

The Malaysian Association of Money Services Business will be organizing the Money Services Business Asia Pacific Conference 2017 with the theme of Harnessing Innovation For The Sustainability Of The Money Services Business Industry. This conference will see currency exchange and remittance industry players, regulators, technology companies, banks and inter-governmental agencies from the Asia Pacific region come together to discuss the future of the industry.

This conference aims to discuss the various innovative solutions and technological advancements in the money services business industry that have and will enhance customer experience, products and services as well as accessibility via more cost-effective means. This event will explore the global currency exchange and remittance markets and the development impact of this industry in the Asia Pacific Region. We will look at how the industry is evolving to meet the needs of the customer while leveraging on latest advancements. We will look at the opportunities and threats to continued industry growth and development. This event will showcase the dynamism and innovation of the currency exchange and remittance marketplace and serve as a platform where views can be exchanged on how to address obstacles and challenges.

We will have sessions to discuss amongst others the new remittance and currency exchange business models, product innovation, FinTech, RegulatoryTech, financial inclusion, wallet, e-payment, cryptocurrency, bitcoin and blockchain.

In the Money Transfer Asia Pacific Conference 2015 that we organized with the International Association of Money Transfer Networks in November 2015 at Kuala Lumpur, we saw over 400 delegates from 32 countries congregate here to be part of the discussion on the vibrant and ever changing money services business landscape. This year we hope to build on the success of the 2015 conference and break new ground in looking at innovation and new entrants in the MSB industry in the region that are powering the bright future of the industry.


Conference at-a-glance

Day One - 5 September 2017

Welcoming Remarks

Keynote Address

Setting The Stage: New Age For MSB – 2017 And Beyond

Alternative View: The Disruptors’ View Of The Future

Technology: Opening Doors For Financial Inclusion

Fintech Regulatory Outlook: Regulating Disruption

The Evolution Of Compliance And Rise Of Regtech

Networking Dinner

In Day One, we will be delving into what is driving the significant changes the currency exchange and remittance industry is undergoing, challenges and future prospects in the marketplace from a diverse range of industry leaders, leading authority and game changers. We will also delve into how technology is testing the boundaries and shaping regulations. We will hear how the challenges around anti-money laundering and counter terrorism financing are becoming more sophisticated which is forcing players to innovate and turn to RegTech and technology for answers. Financial inclusion is seen as key to reducing poverty and driving growth in this region and we will be exploring how innovative collaborations and technology are energizing efforts towards greater financial inclusion.

Day Two - 6 September 2017

Opening Address

Traditional vs New: Building Sustainable MSB Business Models

Currency Exchange: What Does The Future Hold For The Industry

Innovative Products That Are Making Waves

Cash vs Cashless Smackdown

Asia Pacific Remittance Trendsetters

Disrupting From Within

Key Takeaway & Wrap Up

Close Door Session with MDEC for MAMSB Members

In Day Two, we uncover how currency exchange and remittance industry leaders and trendsetters are responding to changes taking place locally and globally and how they are exploiting new technology to stay competitive. We hope to inspire a call to action in your own journey to build a sustainable business as we explore how leading companies are transforming the local and regional marketplace as well as hear success stories of internally driven transformation of traditional businesses in their fight to remain relevant.


Day 1 - 5 September 2017

Day One focuses on the latest trends, developments, challenges and new growth opportunities in the MSB marketplace from the lens of industry leaders, subject matter experts and latest forces that are disrupting this space.

Date Session

5 September 2017, 8.30am – 9.45am

Registration & Networking Breakfast

5 September 2017, 9.45am – 9.50am

Welcome Remarks by Emcee

5 September 2017, 9.50am – 10.00am

Welcoming Remarks by President of MAMSB

Mr. Ramasamy K Veeran

5 September 2017, 10.00am – 10.30am

Keynote Address and Opening

5 September 2017, 10.30am – 11.00am

Morning Refreshments & Tour to Exhibition Hall (Conference Hall 2)

5 September 2017, 11.00am – 12.30pm

Setting The Stage: New Age for MSB - 2017 and Beyond

This session provides an overview of the developments in the currency exchange and remittance marketplace, the challenges faced and what does the future hold for MSBs and the opportunities over the next 5

years.

Moderator: Mohit Davar (IAMTN) Panellists: Sebastian Plubins (Ria), Bassem Awada (Western Union), Rakesh Aravind (Travelex), MoneyGram, XE

5 September 2017, 12.30pm – 1.30pm

Alternative Facts: The Disruptors’ View of The Future

This session delves into the view of disruptors and players that are adding new dimension to the MSB space of what is in store, how they will distribute value and the opportunities they see over the next few

years.

Moderated by Malaysian Digital Economy Corporation (MDEC)

Panellists: Jason Lu (OK Link), Lisa Nestor (Stellar), Ron Hose (Coins)



Date Session

5 September 2017, 1.30pm – 2.30pm

Networking Lunch

5 September 2017, 2.30pm – 3.15pm

Technology: Opening Doors For Financial Inclusion

This session will provide insights as to how these organizations are combining economic empowerment and community building with the latest innovations to reach a wider group of the unbanked/underserved population in the region.

Moderator: Shalini Pavithran (MAMSB)

Panellists: Rajeev Kumar Gupta (United Nations Capital Development

Fund), Isaku Endo (World Bank), Eric Guichard (Global Mesa Ltd),

Bassem Awada (Western Union), MoneyGram, Visa.

5 September 2017, 3.15pm – 4.15pm

Fintech Regulatory Outlook: Regulating Disruption

This session discusses the regulatory initiatives to foster innovation and their pivot to the future. What are the key considerations in balancing, nurturing innovation and managing the impact of innovations in technology, including disruption from FinTech and the growing interest in RegTech.

Moderator: David Fong (Fintech Association Of Malaysia)

Panellists: Bank Negara Malaysia, Monetary Authority of Singapore, Bank of Thailand, Bank Indonesia, Ministry of Strategy and Finance of Republic of Korea, World Bank, MDEC

5 September 2017, 4.15pm – 4.45pm

Afternoon Refreshments & Tour To Exhibition Hall (Conference Hall 2)

5 September 2017, 4.45pm – 6.00pm

The Evolution of Compliance and Rise of RegTech

This session brings together experts and industry practitioners to share their views on how compliance is evolving and advancing with technological advancements through RegTech. But is this cool kid in the block for everyone or does it make sense for deep pockets only? What can be done to reduce the cost of compliance for MSBs?

Moderator: V. Maslamani (Al Rajhi Bank)

Panellists: Tim Byun (OK Link), Ashim Banerjee (Jetixa) Miguel Aguado (Ria), Sachin B Singh (Dow Jones), Accuity.



Date Session

5 September 2017, 6.00pm

End of Conference Day 1

5 September 2017, 6.00pm – 6.30pm

Delegates Adjourn to Lanai Kijang for Networking Dinner

5 September 2017, 6.00pm – 8.00pm

Registration & Cocktails


Arrival Of Guest Of Honour


Welcoming Remarks

5 September 2017, 8.10pm – 10.30pm

Dinner & Entertainment


End of Day 1



The goal of Day Two is to put you on a path of success through innovative ideas and opportunities by exploiting technology to enhance your competitive advantage so that you don’t just play the game but change it.

Date Session

6 September 2017, 8.00am – 9.30am

Registration & Networking Breakfast

6 September 2017, 8.30am – 9.30am

Close Door Session: Networking Breakfast with Speakers, Partners &

Regulators hosted by MDEC

6 September 2017, 9.30am

Opening Remarks by Emcee

6 September 2017, 9.35am – 9.50am

Address By:

En. Nik Mohamed Din Bin Nik Musa

Director, Money Services Business Regulations Department

Bank Negara Malaysia

6 September 2017, 9.50am – 10.50am

Traditional vs New: Building Sustainable MSB Business Models

This session aims to discuss the hot topic of whether the traditional business model is dying a slow death? Is it a zero-sum game where traditionalist make way for new entrants or is there a hybrid model that is sustainable in the long run? This session will look at where the panelists see opportunities for them to create a difference and also some of the challenges that they face. What makes these businesses tick and what can traditional businesses learn from them to adapt and create competitive advantages for themselves.

Moderator: Mohit Davar (IAMTN)

Panellists: Adrian Yap (MoneyMatch), Santhosh Nair (UAE Exchange), Sarveswarran Raja Gopal (Merchantrade), Naushad Hussain (CIMB), Sebastian Plubins (Ria), WorldRemit

6 September 2017, 10.50am – 11.20am

Morning Refreshments & Tour to Exhibition Hall (Conference Hall 2)



Date Session

6 September 2017, 11.20am – 12.15pm

Currency Exchange: What Does The Future Hold For The Industry

This session explores whether the industry can survive the challenges of intense competition, rising compliance cost and cost of dealing in cash, rise of alternative payment options such as cards, wallets and P2P options? What does the industry need to do in this fight for survival?


Panellists: Adrian Yap (MoneyMatch), Rakesh Aravind (Travelex), Hakim Karim (CurrenSeek), HiFX, XE

6 September 2017, 12.15pm – 1.15pm

Innovative Products That Are Making Waves Migrant Insurance Scheme assisted via Remittances

Monnida Musicabud, Head, Emerging Customers, Axa Asia Financial Safety Nets for Migrant Returnees - Thoughts on Product

Innovation and Social Impact for the Remittances Industry

Hear the inspiring story of how Global Mesa Ltd was established to create innovative financial products that facilitate migrant inclusion, financial self-reliance and re-integration back home - All the while providing the Remittances industry with new means to have impact, purpose and profit.

Eric Guichard, Co-Founder & Director of Global Mesa Ltd

Evolution Of The KYC Process And Dawn Of E-KYC

Latest trends and developments in KYC

Ashim Banerjee, Chief Executive Officer, Jetixa

Moderator : Shalini Pavithran (MAMSB)

6 September 2017, 1.15pm – 2.30pm

Networking Lunch



Date Session

6 September 2017, 2.30pm – 3.30pm

Cash vs Cashless Smackdown

Never has it been easier to spend money either via a press of a button, the swipe of a card, or the wave of a phone, and it’s done. Is cash going out of style? Will there be much need for cash in time to come? In this session, the subject matter experts will debate this and whether cash will remain relevant in this ‘’E’’ onslaught.


Panellists: Rakesh Aravind (Travelex), Khurram Malik (Valyou), Christopher Tiffin (Axiata), HiFX, Visa

6 September 2017, 3.30pm – 4.15pm

Asia Pacific Remittance Trendsetters

This session seeks to highlight companies that are ahead of the curve and leading the charge by taking advantage of technology and re-writing the rules of the game by providing new and easy ways to use their services via digital channels with enhanced customer experience catering to the ever-changing needs of the customer.

Moderator: Ramasamy K Veeran (Merchantrade)

Panellists : Robbie Sampson – Orbit (NZ/Aus), Aswin Phlaphongphanich - SawasdeeShop (Thai), EJ Shin – Omninetworks (Republic of Korea), Alex Tan - M1(Singapore)

6 September 2017, 4.15pm – 4.45pm

Disrupting From Within

This session provides an insight into real life examples of how in an effort to protect from disruption and to remain relevant, organizations disrupt from within by transforming mindsets and business model. Need ideas of how to defend your commercial interests against competitors, then this is a ‘must-see’ session.

Session by MDEC



Date Session

6 September 2017, 4.45pm – 4.55pm

Key Takeaway & Wrap Up of MAPC 2017

By Mohit Davar


Closing Remarks by Host

6 September 2017, 5.00pm – 6.30pm

Evening Tea & Close of Conference

6 September 2017, 5.00pm – 6.00pm

Close Door C-Suite Tea Talk: How You Can Future Proof Your Business

Session Chaired By MDEC For MAMSB Members

innovation for the sustainability of the money services business …€¦ · ·...

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