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Innovation: From Creativity to Delivery• Eric Stutzman, Managing Director,
ACHIEVE Centre for Leadership & Workplace Performance
© A C H I E V E C E N T R E F O R L E A D E R S H I P & W O R K P L A C E P E R F O R M A N C E
AGENDA•What are creativity & innovation?•The innovation process•Getting creative•Filtering ideas•How to keep ideas from dying on the table
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•Creativity – The ability to imagine new products, services, processes or other offerings your organization could deliver.
•Innovation – Implementing creative ideas.
An innovation may be a new product, service, or process.
CREATIVITY & INNOVATION
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MAJOR INNOVATION – 1830’S
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MAJOR INNOVATION – 1876
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INCREMENTAL INNOVATION1876-2018
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MAJOR INNOVATION – 1973
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1989INCREMENTAL INNOVATION
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MAJOR INNOVATION – 2007
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1. What’s Next?
2. Filter Ideas
3. Start Working
4. Keep Working
5. Move On
THE INNOVATION PROCESS
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•What’s bugging you?
° Learn from Lean: 10 categories of waste
1. WHAT’S NEXT?
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1. Time spent searching
2. Misinformation or miscommunication
3. Waiting time4. Inefficient
procedures or tools5. Excess inventory
6. Unused employee intellect
7. Over-production8. Over-processing9. Transportation10. Defects and
mistakes
10 CATEGORIES OF WASTE
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1. What’s bugging your clients?
2. What do they want?
3. What do they need?
WHAT’S NEXT
“An innovation, to be effective, has to be simple and it has to be focused. It should do
only one thing, otherwise, it confuses. If it is not simple, it won’t work. Everything new runs into trouble; if complicated, it cannot be repaired or
fixed. All effective innovations are breathtakingly simple. Indeed, the greatest praise an innovation
can receive is for people to say: ‘This is obvious. Why didn’t I think of it?”
P E T E R D R U C K E R
I N N O V A T I O N A N D E N T R E P R E N E U R S H I P
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•All new things are recombinations of old
things
•Learn – expose yourself to different subjects
WHERE CREATIVE IDEAS COME FROM
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STANFORD COMMENCEMENT SPEECH
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•Listen
° Think
° Associate
° Do repetitive tasks
° Write
° Sleep
WHERE CREATIVE IDEAS COME FROM
Why do I always get my best ideas
while shaving?• ALBERT EINSTEIN
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•Mission
•Beliefs
•Vision
•Values
FILTER IDEAS BY YOUR…
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•High quality
•Trusted
•Accessible
•Widely known
FOR INSTANCE, IN OUR VISION…
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SPREAD OUT RISK= An innovation
New ServicesSame Services
Same Groups
New Groups
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START WORKING, KEEP WORKING
•Keep good ideas from dying on the table.
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•Intentional meeting, twice a year, all staff
•Build groups around ideas
° Creatives with implementers
•Set timelines
•Report progress to all staff
OUR PROCESS
“Sometimes you win, sometimes you
learn.”
J O H N M A X W E L L
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KEY POINTS
•Start with what’s bugging you
•Listen & combine ideas
•Apply filters
•Plan for development with accountability
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RESOURCE LIST• Catmull, E. How Pixar fosters creativity. Harvard Business Review. 1
September 2008: n. pag.
• Drucker, P.F. (1985). Innovation and entrepreneurship: Practice and principles. New York: Harper & Row.
• Duhigg, C. (2016). Smarter faster better: The secrets of being productive in life and business. New York: Random House.
• Grieser, R. (2017). The ordinary leader: 10 key insights for building and leading a thriving organization. Winnipeg: ACHIEVE Publishing.
• HBR’s 10 must reads on innovation. (2013). Boston: Harvard Business Review Press.
Speaker Contact Information:Eric Stutzman, Managing Director, ACHIEVE Centre for Leadership & Workplace Performance, 204-783-2069, [email protected], www.achievecentre.com