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Innovation: From Creativity to Delivery Eric Stutzman, Managing Director, ACHIEVE Centre for Leadership & Workplace Performance

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Page 1: Innovation: From Creativity to DeliverySmarter faster better: The secrets of being productive in life and business. New York: Random House. • Grieser, R. (2017). The ordinary leader:

Innovation: From Creativity to Delivery• Eric Stutzman, Managing Director,

ACHIEVE Centre for Leadership & Workplace Performance

Page 2: Innovation: From Creativity to DeliverySmarter faster better: The secrets of being productive in life and business. New York: Random House. • Grieser, R. (2017). The ordinary leader:

© A C H I E V E C E N T R E F O R L E A D E R S H I P & W O R K P L A C E P E R F O R M A N C E

AGENDA•What are creativity & innovation?•The innovation process•Getting creative•Filtering ideas•How to keep ideas from dying on the table

Page 3: Innovation: From Creativity to DeliverySmarter faster better: The secrets of being productive in life and business. New York: Random House. • Grieser, R. (2017). The ordinary leader:

© A C H I E V E C E N T R E F O R L E A D E R S H I P & W O R K P L A C E P E R F O R M A N C E

•Creativity – The ability to imagine new products, services, processes or other offerings your organization could deliver.

•Innovation – Implementing creative ideas.

An innovation may be a new product, service, or process.

CREATIVITY & INNOVATION

Page 4: Innovation: From Creativity to DeliverySmarter faster better: The secrets of being productive in life and business. New York: Random House. • Grieser, R. (2017). The ordinary leader:

© A C H I E V E C E N T R E F O R L E A D E R S H I P & W O R K P L A C E P E R F O R M A N C E

MAJOR INNOVATION – 1830’S

Page 5: Innovation: From Creativity to DeliverySmarter faster better: The secrets of being productive in life and business. New York: Random House. • Grieser, R. (2017). The ordinary leader:

© A C H I E V E C E N T R E F O R L E A D E R S H I P & W O R K P L A C E P E R F O R M A N C E

MAJOR INNOVATION – 1876

Page 6: Innovation: From Creativity to DeliverySmarter faster better: The secrets of being productive in life and business. New York: Random House. • Grieser, R. (2017). The ordinary leader:

© A C H I E V E C E N T R E F O R L E A D E R S H I P & W O R K P L A C E P E R F O R M A N C E

INCREMENTAL INNOVATION1876-2018

Page 7: Innovation: From Creativity to DeliverySmarter faster better: The secrets of being productive in life and business. New York: Random House. • Grieser, R. (2017). The ordinary leader:

© A C H I E V E C E N T R E F O R L E A D E R S H I P & W O R K P L A C E P E R F O R M A N C E

MAJOR INNOVATION – 1973

Page 8: Innovation: From Creativity to DeliverySmarter faster better: The secrets of being productive in life and business. New York: Random House. • Grieser, R. (2017). The ordinary leader:

© A C H I E V E C E N T R E F O R L E A D E R S H I P & W O R K P L A C E P E R F O R M A N C E

1989INCREMENTAL INNOVATION

Page 9: Innovation: From Creativity to DeliverySmarter faster better: The secrets of being productive in life and business. New York: Random House. • Grieser, R. (2017). The ordinary leader:

© A C H I E V E C E N T R E F O R L E A D E R S H I P & W O R K P L A C E P E R F O R M A N C E

MAJOR INNOVATION – 2007

Page 10: Innovation: From Creativity to DeliverySmarter faster better: The secrets of being productive in life and business. New York: Random House. • Grieser, R. (2017). The ordinary leader:

© A C H I E V E C E N T R E F O R L E A D E R S H I P & W O R K P L A C E P E R F O R M A N C E

1. What’s Next?

2. Filter Ideas

3. Start Working

4. Keep Working

5. Move On

THE INNOVATION PROCESS

Page 11: Innovation: From Creativity to DeliverySmarter faster better: The secrets of being productive in life and business. New York: Random House. • Grieser, R. (2017). The ordinary leader:

© A C H I E V E C E N T R E F O R L E A D E R S H I P & W O R K P L A C E P E R F O R M A N C E

•What’s bugging you?

° Learn from Lean: 10 categories of waste

1. WHAT’S NEXT?

Page 12: Innovation: From Creativity to DeliverySmarter faster better: The secrets of being productive in life and business. New York: Random House. • Grieser, R. (2017). The ordinary leader:

© A C H I E V E C E N T R E F O R L E A D E R S H I P & W O R K P L A C E P E R F O R M A N C E

1. Time spent searching

2. Misinformation or miscommunication

3. Waiting time4. Inefficient

procedures or tools5. Excess inventory

6. Unused employee intellect

7. Over-production8. Over-processing9. Transportation10. Defects and

mistakes

10 CATEGORIES OF WASTE

Page 13: Innovation: From Creativity to DeliverySmarter faster better: The secrets of being productive in life and business. New York: Random House. • Grieser, R. (2017). The ordinary leader:

© A C H I E V E C E N T R E F O R L E A D E R S H I P & W O R K P L A C E P E R F O R M A N C E

1. What’s bugging your clients?

2. What do they want?

3. What do they need?

WHAT’S NEXT

Page 14: Innovation: From Creativity to DeliverySmarter faster better: The secrets of being productive in life and business. New York: Random House. • Grieser, R. (2017). The ordinary leader:

“An innovation, to be effective, has to be simple and it has to be focused. It should do

only one thing, otherwise, it confuses. If it is not simple, it won’t work. Everything new runs into trouble; if complicated, it cannot be repaired or

fixed. All effective innovations are breathtakingly simple. Indeed, the greatest praise an innovation

can receive is for people to say: ‘This is obvious. Why didn’t I think of it?”

P E T E R D R U C K E R

I N N O V A T I O N A N D E N T R E P R E N E U R S H I P

Page 15: Innovation: From Creativity to DeliverySmarter faster better: The secrets of being productive in life and business. New York: Random House. • Grieser, R. (2017). The ordinary leader:

© A C H I E V E C E N T R E F O R L E A D E R S H I P & W O R K P L A C E P E R F O R M A N C E

•All new things are recombinations of old

things

•Learn – expose yourself to different subjects

WHERE CREATIVE IDEAS COME FROM

Page 16: Innovation: From Creativity to DeliverySmarter faster better: The secrets of being productive in life and business. New York: Random House. • Grieser, R. (2017). The ordinary leader:

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Page 17: Innovation: From Creativity to DeliverySmarter faster better: The secrets of being productive in life and business. New York: Random House. • Grieser, R. (2017). The ordinary leader:

STANFORD COMMENCEMENT SPEECH

Page 18: Innovation: From Creativity to DeliverySmarter faster better: The secrets of being productive in life and business. New York: Random House. • Grieser, R. (2017). The ordinary leader:

© A C H I E V E C E N T R E F O R L E A D E R S H I P & W O R K P L A C E P E R F O R M A N C E

•Listen

° Think

° Associate

° Do repetitive tasks

° Write

° Sleep

WHERE CREATIVE IDEAS COME FROM

Why do I always get my best ideas

while shaving?• ALBERT EINSTEIN

Page 19: Innovation: From Creativity to DeliverySmarter faster better: The secrets of being productive in life and business. New York: Random House. • Grieser, R. (2017). The ordinary leader:

© A C H I E V E C E N T R E F O R L E A D E R S H I P & W O R K P L A C E P E R F O R M A N C E

•Mission

•Beliefs

•Vision

•Values

FILTER IDEAS BY YOUR…

Page 20: Innovation: From Creativity to DeliverySmarter faster better: The secrets of being productive in life and business. New York: Random House. • Grieser, R. (2017). The ordinary leader:

© A C H I E V E C E N T R E F O R L E A D E R S H I P & W O R K P L A C E P E R F O R M A N C E

•High quality

•Trusted

•Accessible

•Widely known

FOR INSTANCE, IN OUR VISION…

Page 21: Innovation: From Creativity to DeliverySmarter faster better: The secrets of being productive in life and business. New York: Random House. • Grieser, R. (2017). The ordinary leader:

© A C H I E V E C E N T R E F O R L E A D E R S H I P & W O R K P L A C E P E R F O R M A N C E

SPREAD OUT RISK= An innovation

New ServicesSame Services

Same Groups

New Groups

Page 22: Innovation: From Creativity to DeliverySmarter faster better: The secrets of being productive in life and business. New York: Random House. • Grieser, R. (2017). The ordinary leader:

© A C H I E V E C E N T R E F O R L E A D E R S H I P & W O R K P L A C E P E R F O R M A N C E

START WORKING, KEEP WORKING

•Keep good ideas from dying on the table.

Page 23: Innovation: From Creativity to DeliverySmarter faster better: The secrets of being productive in life and business. New York: Random House. • Grieser, R. (2017). The ordinary leader:

© A C H I E V E C E N T R E F O R L E A D E R S H I P & W O R K P L A C E P E R F O R M A N C E

•Intentional meeting, twice a year, all staff

•Build groups around ideas

° Creatives with implementers

•Set timelines

•Report progress to all staff

OUR PROCESS

Page 24: Innovation: From Creativity to DeliverySmarter faster better: The secrets of being productive in life and business. New York: Random House. • Grieser, R. (2017). The ordinary leader:

“Sometimes you win, sometimes you

learn.”

J O H N M A X W E L L

Page 25: Innovation: From Creativity to DeliverySmarter faster better: The secrets of being productive in life and business. New York: Random House. • Grieser, R. (2017). The ordinary leader:

© A C H I E V E C E N T R E F O R L E A D E R S H I P & W O R K P L A C E P E R F O R M A N C E

KEY POINTS

•Start with what’s bugging you

•Listen & combine ideas

•Apply filters

•Plan for development with accountability

Page 26: Innovation: From Creativity to DeliverySmarter faster better: The secrets of being productive in life and business. New York: Random House. • Grieser, R. (2017). The ordinary leader:

© A C H I E V E C E N T R E F O R L E A D E R S H I P & W O R K P L A C E P E R F O R M A N C E

RESOURCE LIST• Catmull, E. How Pixar fosters creativity. Harvard Business Review. 1

September 2008: n. pag.

• Drucker, P.F. (1985). Innovation and entrepreneurship: Practice and principles. New York: Harper & Row.

• Duhigg, C. (2016). Smarter faster better: The secrets of being productive in life and business. New York: Random House.

• Grieser, R. (2017). The ordinary leader: 10 key insights for building and leading a thriving organization. Winnipeg: ACHIEVE Publishing.

• HBR’s 10 must reads on innovation. (2013). Boston: Harvard Business Review Press.

Page 27: Innovation: From Creativity to DeliverySmarter faster better: The secrets of being productive in life and business. New York: Random House. • Grieser, R. (2017). The ordinary leader:

Speaker Contact Information:Eric Stutzman, Managing Director, ACHIEVE Centre for Leadership & Workplace Performance, 204-783-2069, [email protected], www.achievecentre.com