Slide #1 NOTES

OPEN WITH THE CONFERENCE CALL...VIDEO PROJECT MANAGEMENT...CAT

HERDING...CALL IT WHAT YOU LIKE.CATS MAY OR MAY BE PEOPLE...COULD BE...STAFF

OR CLIENTS OR INVESTORS. CATS MAY ALSO BE REPORTING REQUIREMENTS,

BENCHMARKS, POTENTIAL OR REAL RISKS.

Slide #2 NOTES

COMMUNICATION CAN TOUGH WITH TWO PEOPLE IN THE SAME ROOM TOGETHER. ADD

2,500 MILES AND LIMITED TECHNOLOGY SKILLS OR ACCESS, AND LET THE CAT HERDING

BEGIN! WE'RE HERE TO SHARE A FEW TOOLS WE ARE CURRENTLY USING TO HELP

MANAGE THE CHAOS OF MANY MOVING PARTS LOCATED IN MANY VARYING LOCATIONS.

Slide #3 NOTES

IT'S ALL ABOUT UNDERSTANDING THE NEEDS OF THE POPULATION AND THEN BEING

RESPONSIVE AND PROACTIVE TO THOSE NEEDS. RESPONSIVE AS IN PROGRESS

MONITORING, CHECKING FOR UNDERSTANDING, BEING WILLING TO LET GO OF FAVORITE

TOOLS FOR THE GOOD OF THE GROUP....AND KISS YOUR CAT HERDING DAYS GOODBYE!

Slide #4 NOTES

QUICK OVERVIEW OF PROJECT. 5 STATES. 8 COLLEGES. $14.2 MIL. TO DEVELOP ONLINE

AND HYBRID HEALTHCARE PROGRAMMING TO GET PEOPLE BACK INTO THE

WORKFORCE. ANSWER TO DOL, COLLEGE PRESIDENTS, STATE LEVEL GOVERNMENT...

Slide #5 NOTES

Geography can present a myriad of other issues. Nuances of conversation are lost.

Misunderstandings occur more quickly over distances. Conflict can escalate more quickly when you

are not face to face. Easy to damage relationships. (like that time when you Hit Reply To All when

you should have hit Delete?). And by not seeing someone on a daily basis, it takes a longer period

of time to rebuild broken trust.

Slide #6 NOTES

3793 Miles and two time zones away

Slide #7 NOTES

Mundy discusses strengths and challenges

Slide #8 NOTES

Emily discusses strengths and challenges

Slide #9 NOTES

Introduce Tools...standard stuff like newsletters, Facts Sheets, email, blah, blah, blah... Then you

step it up to interactive Dashboards. Regularly updated Performance Benchmarks. Online

Meetings -- conversation on how these meetings go bad and what we did about it. Talking Video.

Basecamp Demonstration.

Slide #10 NOTES

Humor in the workplace. Use your Manners. Mess up Fess Up. Come prepared. Keep promises

Share your toys. Ask instead of Tell. Eliminate the posturing without eliminating the

professionalism - by celebrating often, acknowledging strengths, being a little vulnerable.

Slide #11 NOTES

Always stay focused on the why of the work...the people. Whether that includes staff, students,

customer or clients, the feds, tax payers, contractors. It's about the people.

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