1. Challenges for the 21st century workforce (and lack of knowledge isn't one of them) Rapid information growth Increasingly unstructured information Shortening information half life (out of date) Expectation to be always connected Dealing with increasingly complex interactions Dealing with higher levels of ambiguity that require judgement An increasing % of tacit interactions

2. Complexity of learning outcomes Skills, characteristics and competencies development required to support strategy execution, and use them as a framework to assess, develop and manage talent Adoption of learning technologies that allow the organization to be flexible on when, where, and how people learn Knowledge acquisition and structured learning (access at will outside of prescribed learning courses, including video, chat with subject matter experts, social learning) Improvement in strategic, analytic and creative capacities Attainment of competence Establishment of attitudes and values 3. "The more I practice, the luckier I get" Arnold Palmer 4. New learning spaces can extend beyond limitations by allowing the creation of new meaningful learning experiences e.g. using real world immersion and live observation. 5. Personal Learning EnvironmentsPersonal Learning NetworkPersonal Web ToolsPersonal Learning EnvironmentPLEs are not only personal web tools and personal learning networks. PLEs are much wider than this, taking in experiences and realia, as well as learning through TV, music, paper based materials, radio & more formal contexts. Learning content is not as important now as where (or who) to connect to, to find it. PWTs are any web tools, (usually Web 2.0) chosen by learners to support their lifelong learning. 6. Microlearning Is characterised by relatively small learning units and short-term learning activities, simple ideas and learning tasks. In turn these relate to micro- content and structures such as blogs, and social bookmarks. The most common denominator of microlearning studies seems to the use of mobile devices, promoting learning through interaction with microcontent 7. Seamless Learning learning wherever, whenever and whatever. The aim to support continuous, fluid learning experiences mainly driven by the learners desire to inquire or to investigate. The concept of seamless learning is to make the transitions between different learning situations and contexts as smooth as possible. 8. Gamification The use of game elements in non-game systems to improve user experience has the opportunity to transform how employees work inside the enterprise. A badge (points &leaderboards) is simply a seal similar to what military personnel receive for accomplishing objectives or receiving a promotion. The key is to tie it to a real accomplishment, and then it has significant meaning and purpose. 9. Flipped Classroom Flipped Classroom is not a synonym for online videos. And its not about replacing teachers with videos. Its the combination of watching videos at home and applying what has been learned during face-toface time, hence it can be seen as a form of blended learning 10. Collaborative Environments Collaborative environments are online spaces often cloudbased where the focus is on making it easy to collaborate and work in groups towards the achievement of common goals, no matter where the participants may be. Such environments generally include sets of communication and conferencing tools to facilitate the exchange of information amongst the participants and sets of collaborative coordination and management tools that allow the organisation of activities and participants interactions. Currently they are based on cloud infrastructures. 11. INNOVATIVE TRAINING Carpe Diem Coaching Experiential Learning Accelerated Learning Gamification Flipped Classroom Seamless Learning Microlearning Collaborative Environments 12. Example "Vivere L'Innovazione" on Facebook for Auchan Experiantial & Informal Learning During seminars and VisitsSeamless & Microlearning In-between Innovation and Change Management contamination: Visits, Key Note Speeches and Workshops for Top Management Auchan Italyhttps://www.facebook.com/Vi vereInnovazione?fref=ts