inovação fiergs porto alegre - mark hillary

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FIERGS: Indústria Creativa Mark Hillary Cobertura dos Jogos Olímpicos Pelas Midias Sociais Porto Alegre: 31/10/2012

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31 October 2012. Mark Hillary talking at FIERGS in Porto Alegre, Brazil, about the use of social media during the London Olympic games in 2012.

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Page 1: Inovação FIERGS Porto Alegre - Mark Hillary

FIERGS: Indústria Creativa

Mark HillaryCobertura dos Jogos

Olímpicos Pelas Midias Sociais

Porto Alegre: 31/10/2012

Page 2: Inovação FIERGS Porto Alegre - Mark Hillary

Mark Hillary… writer?•9 books on technology &

globalisation•London Olympic blogger

•Blog for Reuters, Huffington Post•Teach MBA at LSBU

•Shortlisted UK blogger of the year 2009/2011

•Advisor on content, social media, publishing… itdecs.com

Page 3: Inovação FIERGS Porto Alegre - Mark Hillary

London 2012

What was the impact of social media on the

Olympic games and what can we learn

from it?

?

Page 4: Inovação FIERGS Porto Alegre - Mark Hillary

Beijing 2008?

• iPhone still only months old• 3G enabled phones fairly rare• Facebook hit 100m users in Aug 2008• 200,000 active Twitter users, 3m tweets / day• Chinese govt controls on social media• No photo-sharing tools like Instagram• Olympic experience mainly ‘broadcast’

Page 5: Inovação FIERGS Porto Alegre - Mark Hillary

London 2012 : What was different?

• Infrastructure• Social media • No government controls• IOC Athlete’s hub

Let’s look at each of these…

Page 6: Inovação FIERGS Porto Alegre - Mark Hillary

Infrastructure• 27m iPhones sold in last 3 months!• 500m Android smart devices sold since 2008 with 1.3m new devices coming online DAILY• Public are carrying smart phones, computers with great cameras… 8 megapixels is common now on a phone• And London was ready… communications companies expected enormous traffic!

Page 7: Inovação FIERGS Porto Alegre - Mark Hillary

Social Media

• Facebook now has over 1bn active users• Over half of Facebook users mostly use it from a mobile device• 500m active Twitter users generating over 340m Tweets every day•Instagram now has over 100m users, over 1bn photos uploaded… now about 58 new photos per second

Page 8: Inovação FIERGS Porto Alegre - Mark Hillary

Twitter use during London 2012

Note: indicative based on selected key words – not absolute figuresSource: BBC

Page 9: Inovação FIERGS Porto Alegre - Mark Hillary

Government Controls

• Effectively none… no central government control of social media use – within all normal laws (threat, abuse, libel etc)• Some local controls were created during the Olympic games for security – such as Athlete X is now at venue Y and travelling to location Z, but in reality even security was very light touch

Page 10: Inovação FIERGS Porto Alegre - Mark Hillary

IOC Athlete’s Hub

hub.olympic.orgEvery athleteEvery teamEvery sportEvery disciplineOpen, free, available to all…

Page 11: Inovação FIERGS Porto Alegre - Mark Hillary

IOC Athlete’s Hub

462 Team GB athletes!

Page 12: Inovação FIERGS Porto Alegre - Mark Hillary

IOC Athlete’s Hub

162 Team Brazil athletes!

Page 13: Inovação FIERGS Porto Alegre - Mark Hillary

Lessons learned

• Content is being consumed differently – people want two-way communication, feedback• Broadcast is no longer enough… check the online backchannel during live TV for proof• Consumers are also creators – CREATIVES!• Citizen journalists are often the first at an event – witness #sandy this week

Page 14: Inovação FIERGS Porto Alegre - Mark Hillary

Thoughts for Brazil

• Terra was the only digital broadcaster at London 2012• Terra pumped their OBS feed straight online allowing fans access to any sport live at any time – fans filtered on their phone• This approach combined with tools like the BBC Olympic App will define how Rio 2016 is experienced

Page 15: Inovação FIERGS Porto Alegre - Mark Hillary

Next 4 years?• More smart phones – doubling year on year in Brazil at present… smart phone will no longer be a luxury• 4G… much faster Internet from phones• Focus on phone for entertainment, TV, contacts, music, information, advertising• Greater desire for filtering of information

Page 16: Inovação FIERGS Porto Alegre - Mark Hillary

Observations The way people get information has changed

The way people find work and work is changing

People curate and filter – they are editors

Phone is becoming a central point of information, access,

payment,The public is creative… how does that change the creative

industries?

Page 17: Inovação FIERGS Porto Alegre - Mark Hillary

Muito obrigado!

[email protected]

@markhillary