inquiring families want to know: engaging families in the outcome rating process

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Inquiring Families Want to Know: Engaging Families in the Outcome Rating Process Hearing Family Stories Gaining Family Insight Involving Families Adapted from materials developed by Naomi Younggren, 2011

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Inquiring Families Want to Know: Engaging Families in the Outcome Rating Process. Hearing Family Stories Gaining Family Insight Involving Families Adapted from materials developed by Naomi Younggren, 2011. Presenters: Shannon Dunstan, ID Kathi Gillaspy, NECTAC/ECO Pam Miller, MD - PowerPoint PPT Presentation

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ECO Longitudinal - OSEP Leadership Mtng

Inquiring Families Want to Know: Engaging Families in the Outcome Rating ProcessHearing Family StoriesGaining Family InsightInvolving FamiliesAdapted from materials developed by Naomi Younggren, 2011

1Presenters:Shannon Dunstan, IDKathi Gillaspy, NECTAC/ECOPam Miller, MDJudy Swett, PACER/NECTACJennifer Zielinski, IDJennifer Barrett-Zitkus, IL

2012 Measuring and Improving Child and Family Outcomes Conference22Hearing Family StoriesEmpower families to be active members of the IFSP/IEP team

Encourage them to share their thoughts and ideas with you

32012 Measuring and Improving Child and Family Outcomes Conference3Gaining Family InsightSetting the stage so families take an active role in interactionListeningAsking good questionsAsk for feedback, invite comments/reactions42012 Measuring and Improving Child and Family Outcomes Conference4Good Listener??2012 Measuring and Improving Child and Family Outcomes Conference5

5Interviewing PointersWestby, Burda, & Metha, 2003Use open-ended questionsUse restating repeating the exact wordsSummarize and invite opportunities to correct Avoid back-to-back and compound questionsAvoid leading questionsCautiously use "why" questionsListen more than talk2012 Measuring and Improving Child and Family Outcomes Conference66Parent RolesTeam Member Information Provider & ReceiverParticipant in the COS rating discussion

2012 Measuring and Improving Child and Family Outcomes Conference77Share Information Early & Often

2012 Measuring and Improving Child and Family Outcomes Conference88What We Should Expect from Family Involvement in the COS Rating?Yes! They can provide rich information about their childs functioning across settings and situation.

MaybeThey will know whether their child is showing age expected skills.2012 Measuring and Improving Child and Family Outcomes Conference99How Families Can HelpThey know their child best. As a partner on the team they can provide information about how their child: Gets along with family and friends Manages feelings Tries to do new things Communicates new ideas Tries to be independent Seeks help when needed2012 Measuring and Improving Child and Family Outcomes Conference1010You can't handle the truth!* Families can handle the truthWe need to be able to share information with them openly and honestly

2012 Measuring and Improving Child and Family Outcomes Conference

11* Col. Jessup, A Few Good Men2012 Measuring and Improving Child and Family Outcomes Conference12Genuinely engage families in the entire process, appreciate their strengths, and reach agreement with them about their child.-Naomi Younggren12 Talking with Families about Child Outcomes Illinois Early Intervention Training Program

2012 Measuring and Improving Child and Family Outcomes Conference13Illinois 25 Point of Entries (Child and Family Connections)Designated Service Coordinator Model (450)Vender Model Provider Base (5,000)

2012 Measuring and Improving Child and Family Outcomes Conference14Introduction of Child and Family Outcomes 1515

Service Coordinator Overload16Illinois EI Training Program Shift 2012 Measuring and Improving Child and Family Outcomes Conference17

Online Trainings18Online TrainingsSystem Overview Online Understanding the Illinois Child Outcomes Process Online Training The Impact of Early Intervention on Families Online Training

2012 Measuring and Improving Child and Family Outcomes Conference1919

Face to Face TrainingSystem Overview Follow-Up Face to FaceOutcomes in Action Follow-Up EI Sponsored TrainingsEI InstitutesEI Cohorts

20

Provider Forums and LIC MeetingsLocal Provider MeetingsLocal Interagency Meetings 21

2222Direct Opportunities for Family Support on Child OutcomesReferral Intake (Routines Based Interview )IFSP Meetings (Decision Tree)Monthly ContactExit

2012 Measuring and Improving Child and Family Outcomes Conference23ResourcesECO Outcomes Video ECO Center WebsiteDecision TreeEI Training IFSP VideoIllinois Training Newsletter and Web SiteIllinois Early Intervention ClearinghouseProject Enhance

2012 Measuring and Improving Child and Family Outcomes Conference2424Talking with FamiliesA collaboration between Idaho Parents Unlimited and Idahos 619 Preschool Special Education Program

2012 Measuring and Improving Child and Family Outcomes Conference25

Engaging Families in the Child Outcomes Summary (COS) Process: A Framework

26Engaging Families in the Child Outcomes Summary Process:Video Resource

27http://marylandlearninglinks.org/11695Engaging Families in the Child Outcomes Summary Process: Video Viewing Guide

28Engaging Families:Locally Developed Resources

29

Online COS Tutorial: Bringing It All Together

31Questions?Thank you for coming!www.the-eco-center.org