inside an agile transformation of 1000+ employees · 2017-11-21 · product ownership and scaling...

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2017 Samir Hanna and Samir Keck INSIDE AN AGILE TRANSFORMATION OF 1000+ EMPLOYEES Product ownership and scaling t rack 13:15 14:00 Uhr

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Page 1: INSIDE AN AGILE TRANSFORMATION OF 1000+ EMPLOYEES · 2017-11-21 · Product ownership and scaling track 13:15 ... Company tailored agile workshop #reDO Moderation guild #FAIL Maintain

2017

Samir Hanna and Samir Keck

INSIDE AN AGILE TRANSFORMATION OF

1000+ EMPLOYEES

Product ownership and scaling track

13:15 – 14:00 Uhr

Page 2: INSIDE AN AGILE TRANSFORMATION OF 1000+ EMPLOYEES · 2017-11-21 · Product ownership and scaling track 13:15 ... Company tailored agile workshop #reDO Moderation guild #FAIL Maintain

#reDO #FAIL

Page 3: INSIDE AN AGILE TRANSFORMATION OF 1000+ EMPLOYEES · 2017-11-21 · Product ownership and scaling track 13:15 ... Company tailored agile workshop #reDO Moderation guild #FAIL Maintain
Page 4: INSIDE AN AGILE TRANSFORMATION OF 1000+ EMPLOYEES · 2017-11-21 · Product ownership and scaling track 13:15 ... Company tailored agile workshop #reDO Moderation guild #FAIL Maintain

2008: imagine online fashionZalando purpose

Page 5: INSIDE AN AGILE TRANSFORMATION OF 1000+ EMPLOYEES · 2017-11-21 · Product ownership and scaling track 13:15 ... Company tailored agile workshop #reDO Moderation guild #FAIL Maintain

2015

purpose retail

turnover 3 Mrd Euro

employees 10.000

tech employees 700

Working Style command & control

Page 6: INSIDE AN AGILE TRANSFORMATION OF 1000+ EMPLOYEES · 2017-11-21 · Product ownership and scaling track 13:15 ... Company tailored agile workshop #reDO Moderation guild #FAIL Maintain

Business models expire like yogurt in the fridgeAlex Osterwalder

Page 7: INSIDE AN AGILE TRANSFORMATION OF 1000+ EMPLOYEES · 2017-11-21 · Product ownership and scaling track 13:15 ... Company tailored agile workshop #reDO Moderation guild #FAIL Maintain

“The only sustainable competitive advantage is an

organisation's ability to learn faster than the competition.”

Arie de Geus

Page 8: INSIDE AN AGILE TRANSFORMATION OF 1000+ EMPLOYEES · 2017-11-21 · Product ownership and scaling track 13:15 ... Company tailored agile workshop #reDO Moderation guild #FAIL Maintain

#reDOSystemic approach

Page 9: INSIDE AN AGILE TRANSFORMATION OF 1000+ EMPLOYEES · 2017-11-21 · Product ownership and scaling track 13:15 ... Company tailored agile workshop #reDO Moderation guild #FAIL Maintain

#FAILChaotic autonomy

Page 10: INSIDE AN AGILE TRANSFORMATION OF 1000+ EMPLOYEES · 2017-11-21 · Product ownership and scaling track 13:15 ... Company tailored agile workshop #reDO Moderation guild #FAIL Maintain

Business people and developers must work together daily throughout the project.

Agile manifesto principle #4

Page 11: INSIDE AN AGILE TRANSFORMATION OF 1000+ EMPLOYEES · 2017-11-21 · Product ownership and scaling track 13:15 ... Company tailored agile workshop #reDO Moderation guild #FAIL Maintain

Small, focused and nimble Dedicated area with commercial & tech together

Dedicated owner

#reDOBiz and tech together

Page 12: INSIDE AN AGILE TRANSFORMATION OF 1000+ EMPLOYEES · 2017-11-21 · Product ownership and scaling track 13:15 ... Company tailored agile workshop #reDO Moderation guild #FAIL Maintain

2015 today

retail purpose reimagine fashion

3 Mrd Euro turnover 2 Mrd Euro HY1

10.000 employees 16.000

700 tech employees 1.700

command & control Working Style agile

Page 13: INSIDE AN AGILE TRANSFORMATION OF 1000+ EMPLOYEES · 2017-11-21 · Product ownership and scaling track 13:15 ... Company tailored agile workshop #reDO Moderation guild #FAIL Maintain
Page 14: INSIDE AN AGILE TRANSFORMATION OF 1000+ EMPLOYEES · 2017-11-21 · Product ownership and scaling track 13:15 ... Company tailored agile workshop #reDO Moderation guild #FAIL Maintain
Page 15: INSIDE AN AGILE TRANSFORMATION OF 1000+ EMPLOYEES · 2017-11-21 · Product ownership and scaling track 13:15 ... Company tailored agile workshop #reDO Moderation guild #FAIL Maintain

#reDOAgile as a product

Page 16: INSIDE AN AGILE TRANSFORMATION OF 1000+ EMPLOYEES · 2017-11-21 · Product ownership and scaling track 13:15 ... Company tailored agile workshop #reDO Moderation guild #FAIL Maintain
Page 17: INSIDE AN AGILE TRANSFORMATION OF 1000+ EMPLOYEES · 2017-11-21 · Product ownership and scaling track 13:15 ... Company tailored agile workshop #reDO Moderation guild #FAIL Maintain

#reDOModeration guild

#FAILMaintain our services

Page 18: INSIDE AN AGILE TRANSFORMATION OF 1000+ EMPLOYEES · 2017-11-21 · Product ownership and scaling track 13:15 ... Company tailored agile workshop #reDO Moderation guild #FAIL Maintain

2 - WORKING IN SMALL VALUABLE BATCHESTO LEARN THROUGH FAST FEEDBACK LOOPS

(1) User Story FormatAcceptance Criteria + Business value KPI

(2) User Story Splitting (vertical slicing)(3) Minimum Viable Product (MVP)(4) INVEST (5) Estimation(6) Spike

#reDOprinciples over frameworks

Page 19: INSIDE AN AGILE TRANSFORMATION OF 1000+ EMPLOYEES · 2017-11-21 · Product ownership and scaling track 13:15 ... Company tailored agile workshop #reDO Moderation guild #FAIL Maintain

#reDOCompany tailored agile workshop

Explicit policies

Agile Mindset

Dojo

Zcrum workshop

Define roles +

Hall of F***ups

and Fame

Mindset workshop

Lean and Kanban workshop

Backlog grooming

Page 20: INSIDE AN AGILE TRANSFORMATION OF 1000+ EMPLOYEES · 2017-11-21 · Product ownership and scaling track 13:15 ... Company tailored agile workshop #reDO Moderation guild #FAIL Maintain

Retrospective

and re-Design

Individuals

Team

Area

#FAIL Local agility is limited by structural agility

#FAIL NPS as a KPI

NPS 20

NPS 80

Page 21: INSIDE AN AGILE TRANSFORMATION OF 1000+ EMPLOYEES · 2017-11-21 · Product ownership and scaling track 13:15 ... Company tailored agile workshop #reDO Moderation guild #FAIL Maintain

#reDOFrame the Organisation as a Market

#FAIL Prioritization and visibility

Page 22: INSIDE AN AGILE TRANSFORMATION OF 1000+ EMPLOYEES · 2017-11-21 · Product ownership and scaling track 13:15 ... Company tailored agile workshop #reDO Moderation guild #FAIL Maintain

#reDO Organisation as a Market

#FAIL Prioritization and visibility

#reDOCompany tailored agile workshop

#reDOModeration guild

#FAILMaintain our products

#FAIL Local agility is limited by structural agility #reDO

Agile as a product

#reDOBiz & tech together

#FAILChaotic autonomy

#reDOSystemic approach

#reDO principles over frameworks #FAIL

NPS as a KPI

Page 23: INSIDE AN AGILE TRANSFORMATION OF 1000+ EMPLOYEES · 2017-11-21 · Product ownership and scaling track 13:15 ... Company tailored agile workshop #reDO Moderation guild #FAIL Maintain
Page 24: INSIDE AN AGILE TRANSFORMATION OF 1000+ EMPLOYEES · 2017-11-21 · Product ownership and scaling track 13:15 ... Company tailored agile workshop #reDO Moderation guild #FAIL Maintain

INSIDE AN AGILE

TRANSFORMATION OF

+1.000 EMPLOYEES

17-11-2017

Samir Hanna

Samir Keck