insidetrack: addressing the 5 truths of higher education
TRANSCRIPT
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InsideTrack: Addressing the 5 truths of higher education
Confidential © InsideTrack, 2014
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Truth #1: Higher education is essential to a productive society and global economy
Expanding involvement in higher education positively impacts:
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• Individuals • Families
• Communities • Countries
• Global Prosperity
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Truth #2: Getting students to finish takes work
Only 54% of college students graduate within 6 years
Even at private 4-year colleges, fewer than 70% finish in 6 years
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“Post-Traditional” is the new normal • First generation • Low income • Working adults
Truth #3: Improved access has resulted in a much more diverse student body
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Only 15% of students live on-campus at 4yr colleges
36% are >25yrs old 32% work full time
23% are parents
• Raising families • Attending part-time • Learning online
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Truth #4: Colleges need to increase attainment while lowering tuition and controlling costs
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Truth #5: Most graduates are underprepared for life after school
Only 11% of business leaders strongly agree that higher education institutions in this country are graduating students with the skills and competencies their businesses need. (Gallup/Lumina 2013)
How well prepared are most applicants with the knowledge and skills they need to do the job? (FTI Consulting, Hiring Survey 2011)
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Our idea in 2001: Coaching is widely accepted for top athletes, executives…why not students?
“No one coaches themselves to Olympic levels of success. They all had a coach to structure their practices, to correct their trajectories and to the keep them motivated.”
Dr. Angela Duckworth Assistant Professor of Psychology
University of Pennsylvania
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Fast forward to today: 100s of studies show that coaching improves student outcomes
The results are clear: coaching had a clear impact on retention and completion rates, and the results do not change when we control for key demographic factors. Also, expenditures on coaching are much smaller than the costs of other methods to encourage persistence in college.
Professor Eric Bettinger
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Featured in research by:
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In fact, coaching is beneficial across the entire student lifecycle
Enrollment Coaching • Conversion (inquiry, app, admit) • Yield (melt prevention) • Strong Start (prep for success)
Success Coaching • Transition (first 2 terms) • Continuation (on-demand, trigger-based) • Special populations (military, Pell, FG, etc.) • Special situations (probation, stop-out, etc)
Career coaching • Structured • Structured + Ad Hoc
Enrollment growth and diversity Competitive differentiation
Improved efficiency Valuable market insights
Higher retention and completion Tailored student experience
Improved operational effectiveness Valuable student insights
Better career readiness Stronger employer relations
Stronger alumni relations Brand differentiation
Prospective Students Enrolled Students Graduating Students
10-15% more students Streamlined enrollment
processes
15% higher persistence / graduation
Continuous operational improvement
Better Career Preparedness
Improved alumni / employer
satisfaction
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Coaches help students develop the non-cognitive (“soft”) skills that make them successful
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Grit Growth Mindset Use of Support Self-Awareness Positive Self-Concept
Global Perspective
At Start After Intervention College or workforce readiness
Conceptual Non-Cognitive Profile of a Student, Before and After Coaching
…and that employers believe are lacking in today’s graduates
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Coaching addresses the ACTUAL reasons why students drop
Academics are not the main reason students leave college
? Unknown
Academics
Commitment to Graduation
Managing Commitments
E!ectiveness
School Community
7%
? Unknown10%
15%
Commitment to Graduation9%
3%
E!ectiveness13%
25%
Managing Commitments3%
11%
Academics8%
35%
School Community7%
+ Health & Support
$ Finances14% $ Finances
20%
12%
+ Health & Support8%
TRADITIONAL POST TRADITIONAL
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• 700K+ students coached • Adding 125K+ students
per year • 10K+ coach-student
meetings/week
Generating rich data on the student experience and the operational effectiveness of institutions
Robust, scalable IT
Analytic excellence
Multi-channel coaching
Operational effectiveness
Thanks to smart investments in our people, data and technology, we can do it at scale
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InsideTrack benefits society by supporting individuals and organizations in their pursuit of potential
Data Analytics
Behavioral Sciences
Technology Policy & Finance
And we’re always looking for partners equally dedicated to transforming higher education
In a nut shell, using a blend of people, data and technology…
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Pete Wheelan Chief Executive Officer [email protected]
Kai Drekmeier Founder and President [email protected]
CONTACT US
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Unlocking human potential since 2001
@insidetrack linkedin.com/company/insidetrack
insidetrack.com [email protected]