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Insights Conference Introduction Community Insights Conference August 20-22, 2014 Vail, Colorado 2014 Electric T&D Benchmarking

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Page 1: Insights Conference Introduction Community Insights Conference August 20-22, 2014 Vail, Colorado 2014 Electric T&D Benchmarking

Insights Conference Introduction

Community Insights Conference

August 20-22, 2014

Vail, Colorado

2014 Electric T&D Benchmarking

Page 2: Insights Conference Introduction Community Insights Conference August 20-22, 2014 Vail, Colorado 2014 Electric T&D Benchmarking

Agenda for the Introductory Discussion

◼ Introductions

◼ Purpose of the Meeting

◼ Schedule for the Week

◼ Who’s in the Community

◼ Expectations for the Week

◼ Next Steps

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Page 3: Insights Conference Introduction Community Insights Conference August 20-22, 2014 Vail, Colorado 2014 Electric T&D Benchmarking

Purpose of the Meeting

The primary purpose of the meeting is to discuss the findings from this year’s benchmarking study, including the core subjects and the discussion topics

◼ Highlight performance trends

◼ Identify emerging practices

◼ Share practices with peer companies

A secondary purpose is to begin preparations for next steps

◼ On-site presentations for leaders

◼ Uses of the results at home

◼ Topics of interest for next year

◼ Growing the community in 2015

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Page 4: Insights Conference Introduction Community Insights Conference August 20-22, 2014 Vail, Colorado 2014 Electric T&D Benchmarking

Schedule for the Week

4Note: webinars will be conducted for each of the sessions shown in green

Page 5: Insights Conference Introduction Community Insights Conference August 20-22, 2014 Vail, Colorado 2014 Electric T&D Benchmarking

2014 T&D Benchmarking Community

Austin EnergyBC HydroCenterPoint EnergyChelan PUDCPS Energy DTE EnergyExelon

BGEPECOComEd

Hydro One

Hydro-QuebecKCP&LNorthwestern EnergyOncor Electric DeliveryPPL ElectricPSE&GPSE&G-Long Island (former LIPA)Tucson ElectricWestar Energy

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Page 6: Insights Conference Introduction Community Insights Conference August 20-22, 2014 Vail, Colorado 2014 Electric T&D Benchmarking

Speakers for the Conference

BG&E Successful Approaches for Engaging Customers in Demand Response Programs

Cheryl HindesManager – Load AnalyticsHeather AndersonManager – Energy Efficiency Programs

Austin EnergyPlanning, Design and Implementation of an Advanced Distribution Management System (ADMS)

David Tomczyszyn, P.E.Power System Consulting Engineer

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A special thanks to the companies (and individuals) who agreed to share their experiences in our Discussion Topics

PSE&GDA’s Role Within the Energy Strong Program

Richard WernsingManager, Asset Strategy - Electric

KCP&LDA Technology Training and Support

Bill MengeDirector, SmartGrid

Page 7: Insights Conference Introduction Community Insights Conference August 20-22, 2014 Vail, Colorado 2014 Electric T&D Benchmarking

Community Insights

Conference

Connect

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Our Approach to Benchmarking

Leader’s Conference

On-SiteInsights

PerformanceImprovement

Projects

Plan

LearnShare Act

Review Conference

Survey

Develop Questionnaire

Kick-offMeeting

Focus AreaTopics

Review & Validate

Data

Collect Data

ConferenceCalls

Prep

arati

ons

Leader activityGroup activityInterest groupIndividual company activity1QC Activity

FocusWebinar / Discussion

Groups

Analysis / Synthesis of Data

Revi

ew &

Val

idat

e D

ata

Review reports & statistics

Focus Area Topic

Discussions

This Week

Many activities and a lot of work have brought us to this week’s conference.

Final stages of data

stewarding

Page 8: Insights Conference Introduction Community Insights Conference August 20-22, 2014 Vail, Colorado 2014 Electric T&D Benchmarking

Expectations for the Week

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Page 9: Insights Conference Introduction Community Insights Conference August 20-22, 2014 Vail, Colorado 2014 Electric T&D Benchmarking

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What to Expect this Week

For the core areas of the study, we will present results, and engage some discussion within the group, with a focus on covering a few areas:◼ Scope of the area◼ Results and trends in performance◼ Best long-term practices, and what is emerging◼ How various processes flow through the different functional organizations◼ How benchmarking help in improvement efforts

Discussion Topics◼ Distribution Automation

Survey findings and 1QC perspectives Presentations from the community

◼ Secondary Networks

Page 10: Insights Conference Introduction Community Insights Conference August 20-22, 2014 Vail, Colorado 2014 Electric T&D Benchmarking

Develop Network Strategy

Develop and Approve Asset Plans

Project/Portfolio Management

A Process Model for Managing the Network

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Expand Network

Operate Network

Sustain Network

Add New Customers

Respond to Emergencies

We’ll present much of the information in the context of the process model shown below, with a number of the major process blocks broken into “modules” for analysis and discussion.

Page 11: Insights Conference Introduction Community Insights Conference August 20-22, 2014 Vail, Colorado 2014 Electric T&D Benchmarking

T&D Module Structure

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Distribution ◼ Distribution Strategy

Intelligent Grid◼ Dist. Asset Management◼ New Business ◼ Network Expansion

Design Construction Productivity

◼ Sustain Network Vegetation Management Replacement/Upgrades Reliability Improvement

◼ Distribution Operations OMS

◼ Emergency Response

Substation◼ Substation Strategy

Substation Automation Mobile/Spares

◼ Sub. Asset Management ◼ Sustain Substations

Maintenance planning Field maintenance Including NERC

standards Replacement/upgrades

◼ Expand Substations Planning/Engineering/

Design Job estimating Field Construction

Transmission◼ Transmission Strategy

Automation NERC standards

◼ Trans. Asset Management ◼ Transmission Operations

Center (TOC)◼ Sustain

Maintenance ROW

◼ Planning/Engineering/ Design ◼ Field Construction

WMS Contractor Productivity

Our questionnaire was structured this year to more closely align with the process model, and create “modules” within the practice area sections

Note: These modules will be covered during the Insights Conference. Safety and Capital Project Management Modules will also be covered, in separate presentations.

Page 12: Insights Conference Introduction Community Insights Conference August 20-22, 2014 Vail, Colorado 2014 Electric T&D Benchmarking

Presenting Results for the Modules

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The basic structure for the presentations will have a situation description, along with a chart showing key success factors, followed by supporting results.

Page 13: Insights Conference Introduction Community Insights Conference August 20-22, 2014 Vail, Colorado 2014 Electric T&D Benchmarking

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What You Should Do this Week

◼ Ask questions

◼ Share your ideas

◼ Meet the representatives from the other companies

◼ Ask other companies how they use the results

◼ Ask other companies about the on-site presentations and how they’re set up and used. Consider what themes would you like covered at your on-site.

◼ Think about particular areas of focus that apply to your company, how information can be shared, how your teams can benefit from these results

Page 14: Insights Conference Introduction Community Insights Conference August 20-22, 2014 Vail, Colorado 2014 Electric T&D Benchmarking

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Available Outputs and Uses

Questionnaire Results◼ Statistical report

Charts, graphs, tables All sections, plus a “profiles”

section◼ Performance Profiles

Specific to each member company

◼ Insights Conference Presentations Summaries of each major

section

Discussion Topic Results◼ Webinar Recordings

Click to listen◼ PowerPoint Summary Files◼ Insights Conference Presentations

Summary of Findings Presentations by Members

On-Site Presentations◼ Tailored to your request◼ Covering both questionnaire and

discussion topic results◼ Can be presentation or discussion

Page 15: Insights Conference Introduction Community Insights Conference August 20-22, 2014 Vail, Colorado 2014 Electric T&D Benchmarking

Next Steps Following the Meeting

Any final data modifications and updates◼ Due: September 8

Preparations for On-Sites◼ Schedule with your Data Steward◼ Select key areas of focus◼ Determine format of the session(s)

Thoughts and plans for 2015◼ Topic areas of interest◼ Companies to recruit to the community◼ Ad-hoc surveys

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Page 16: Insights Conference Introduction Community Insights Conference August 20-22, 2014 Vail, Colorado 2014 Electric T&D Benchmarking

Thank you for your Input and Participation!

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Corporate Offices

California

400 Continental Blvd. Suite 600El Segundo, CA 90245(310) 426-2790

Maryland

3 Bethesda Metro Center Suite 700Bethesda, MD 20814

Ken Buckstaff [email protected]

Tim [email protected]

New York | Texas | Wyoming | Wisconsin

Debi McLain [email protected]

Dave [email protected]

Your Presenters

First Quartile Consulting is a utility-focused consultancy providing a full range of consulting services including continuous process improvement, change management, benchmarking and more. You can count on a proven process that assesses and optimizes your resources, processes, leadership management and technology to align your business needs with your customer’s needs.

Visit us at www.1stquartileconsulting.com | Follow our updates on LinkedIn

About 1QC

Satellite Offices

Dave [email protected]