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    Installation Guide

    eBdesk

    Corporate Portal Software

    eXpander

    eBdesk Library

    2004

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    Quick ReferenceInstallation Guide eBdesk Corporate Portal SoftwareeXpander

    eBdesk Library

    eBdesk CorporationSudirman Tower 19th Floor

    Jl Jend. Sudirman Kav. 60Jakarta 12190

    IndonesiaPhone : +62-21-5270669Fax : +62-21-5204438

    http://www.ebdesk.com

    Copyright 2004 by eBdesk

    Notice of RightsAll rights reserved. No part of this book may be reproduced or transmitted in any from byany means, electronic, mechanical, photocopying, recording, or otherwise, without the priorwritten permission of the publisher. For information on getting permission for reprints and

    excerpts, contact eBdesk Library

    Notice of LiabilityThe information in this book is distributed on an As Is basis, without warrant. While everyprecaution, has been taken in the preparation of the book, neither the author nor publisher,

    shall have any liability to any person or entity with respect to any loss or damage caused oralleged to be caused directly or indirectly by the instructions contained in this book or bythe computer software and hardware products described in it.

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    Table of Contents

    i Introduction 1

    Chapter 1: eBdesk eXpander Platform 2Running Setup Portal Builder 2

    License Agreement 2

    Setup Information Customer 3

    Folder Installation eXpander 3

    Decide The Web Server 3

    Establish The Domain 4

    Setup SQL Server 4

    Setup Proxy Server 4

    Starting Installation Process 5

    Installation Process 5

    Finishing Installation Process 5

    Chapter 2: eBdesk eXpander Collaboration 6Running Setup Collaboration Suite 6

    License Agreement 6

    Starting Installation Process 7

    Starting Installation 7

    Finishing Installation Process 7

    Appendix: Channel eBdesk eXpander Picture 8Login Page 8

    Personalization Page 9

    Application Page 9

    Administration Page 10

    Tools Page 10

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    Installation Guide for eBdesk eXpander 1

    Introduction

    Figure i - 1:Settingfor SQL Authentication

    Requirements System: Server Ms. Windows 2000 or Advanced Server with

    Service Pack 3. Available with Windows 2003.

    Database Ms SQL Server 2000.

    A. Preparing Installation

    1. What should be installed before startingeBdesk Installation

    Before starting eBdesk eXpander installation, you must

    assured that this application must be installed in your server :

    1.1Web Server: MS IIS version 5.x or higher.IIS Installer is exist in Operating System Installer. For

    Windows 2000 Advanced Server, IIS is automaticallyinstalled when installation Operating System is running.

    Besides IIS, eXpander could be installed in Apache Web

    Server for Windows

    1.2 Data Base : SQL Server Enterprise 2000While installing SQL Server, authentication mode must

    be choosed Mixed Mode (Windows Authentication and

    SQL Server Authentication)

    See figure i 1

    1.3 Before installing eXpander Collaboration Suite, SMTP /Pop Server Service must be disabled because eXpander

    eBdesk has mail server too and must be used to run the

    eBdesk mail application. To be disabled SMTP service

    please go to : Start > Setting > Control Panel >Administrative Tools > Services

    Right Click Simple Mail Transport Protocol (SMTP)

    service , Choose properties, from General tab, chooseStartup Type then change it to be disabled

    B. Installation ProcessInsert eBdesk CD installer into CD-ROM. You will get 2

    directory, it content installation packet such as:

    1. eBdesk eXpander Corporate Portal Platform2. eBdesk eXpander Collaboration Suite

    Installation Process must be follow the arrangement above,

    while for uninstall in effect on the other hand. To install

    eBdesk eXpander do the steps bellow.

    i

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    Installation Guide for eBdesk eXpander 2

    eBdesk eXpander CorporatePortal Platform

    Running Setup Portal Builder

    For installing eBdesk eXpander Corporate PortalPlatform, open eBdesk eXpander Corporate Portal

    Platform directory and run file explatform.msi.

    Setup Wizard Page will be displayed. Click

    button for continue installation process. (See picture 1-1)

    Picture 1 - 1: Wizard Instalasi eBdesk Portal Builder

    Picture 1 - 2: License Agreement eBdesk eXpander

    License Agreement

    After click Next button, license agreement eBdesk

    eXpander page will be displayed. Chose

    for continue the installation

    process, or chose tocancel the installation process.

    Click button for continue installation process.

    (See picture 1- 2)

    1

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    Installation Guide for eBdesk eXpander 3

    Setup Information Customer

    Information Customer Page will be displayed. Input

    information customer as Name and Organization. (See

    picture 1 3)

    Picture 1 - 3: Information Customer Page

    Folder Installation eXpander

    This page it used to decide the destination folder where

    eXpender application will be installed. Click Browsebutton to change default directory. (See picture 1 4)

    Picture 1 - 4: Destination Directory Page

    Decide Web Server

    This page it used to decide Web Server that will be used,

    web server for eXpander application are IIS and Apache

    Web Server. (See picture 1 5)

    Picture 1 - 5: Page for decide Web Server

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    Installation Guide for eBdesk eXpander 4

    Picture 1 - 7: Setup SQL Server

    Setup SQL Server

    Input host from SQL Server database. If SQL server

    database and eBdesk eXpander installed on the same

    server, input local host name or 127.0.0.1 in field SQL

    Server Host.Input name and password from administrator system

    for login to SQL server database.

    Then click button to continue the installationprocess. (See picture 1 7)

    Picture 1 - 8: Setup Proxy Server

    Setup Proxy Server

    Input Host Name and Port Number proxy server. You canlet the field empty if you do not want use proxy. Input

    User ID and Password for login into proxy server.

    Then click button to continue the installation

    process. (See picture 1 8)

    Picture 1 - 9: Starting Installation

    Starting Installation Process

    After you have done the following steps above , and

    then you have already begin the installation process.Click button to begin installation process.

    (See picture 1 9)

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    Installation Guide for eBdesk eXpander 5

    Installation Process

    When installation process ongoing, progress bar will bedisplayed. Installation process is going on view minute

    until progress bar is full. It signify that the process it

    finished. (See picture 1-10)

    Picture 1 - 10: Installation Process

    Finishing Installation Process

    Picture 1 11 show the installation process it finished.

    Click button to end installation process or

    click button to register. (See picture 1-11)

    Picture 1 - 11: Installation Process Finished

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    Installation Guide for eBdesk eXpander 6

    eBdesk eXpander CollaborationSuite

    Picture 2 -1: Setup wizard eBdesk Collaboration Suite

    Running Setup Collaboration SuiteFor installing eBdesk eXpander Collaboration Suite, run

    file excollaboration.msi on eBdesk eXpanderCollaboration Suite directory.

    Setup Wizard Collaboration Page will be displayed. Click

    button to continue the installation process. (See

    picture 2 -1)

    Picture 2 2: License Agreement Page

    License Agreement

    After click Next button, License Agreement Page will be

    displayed.

    Chose to continue theinstallation or chose to

    cancel installation process.

    And then click button to continue the

    installation process. (See picture 2 20)

    2

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    Installation Guide for eBdesk eXpander 7

    Starting Installation Process

    Next steps is start the installation process. Click

    button to continue the installation process.(See picture 2 3)

    Picture 2 - 3: Starting Installation

    Installatin Process

    When installation process ongoing, progress bar will be

    displayed. Installation process is going on view minuteuntil progress bar is full. It signify that the process it

    finished. (See picture 2 4)

    Picture 2 - 4: The Installation Process is Going On

    Finishing Installation Process

    Picture 2 5 show the installation process it finished.

    Click button to end the installation process

    or click button to register.

    See picture 2 - 5

    Picture 2 - 5: Finishing Installation Process

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    Installation Guide for eBdesk eXpander 8

    Picture of eBdesk eXpanderChannels

    Login Page

    After complete all of the installation phase above, you can login into eBdesk eXpander application by write the IP server

    or domain name on the browser.

    Example: http://localhost atau http://ebdesk.com

    And then press Enter. You will be dihadapkan with eBdesk Corporate Portal Software login page. Input yourUser IDand Password (Case Sensitive):

    User ID : administrator

    Password :manager

    Appendix

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    Installation Guide for eBdesk eXpander 9

    Personalization Page

    Application Page

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    Installation Guide for eBdesk eXpander 10

    Administration Page

    Tools Page