installation, instruction and warranty...

INSTALLATION, INSTRUCTION AND WARRANTY GUIDE

COUNTERTOP MODELS TR1, CT1, CT2, CT3, CT4

MARCH 1, 2011

LIVINGWATERS™ COUNTERTOP SYSTEM MANUAL

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TABLE OF CONTENTS

INSTALLATION, INSTRUCTION AND WARRANTY GUIDE ................................................ 1

TABLE OF CONTENTS ....................................................................................................... 3

LIVINGWATERS™ WATER TREATMENT TECHNOLOGY .................................................. 5

COUNTERTOP ASSEMBLY DIAGRAM .............................................................................. 7

RULES FOR SAFE INSTALLATION AND OPERATION....................................................... 8

INSTALLATION INSTRUCTIONS ....................................................................................... 8

TROUBLE SHOOTING........................................................................................................ 9 Housing Leaks Where Threads Connect To Cap .....................................................................9 Compression Fittings Leak.............................................................................................................9 John Guest (Push-In Style) Fittings Leak...................................................................................9 Unit Is Installed But No Water Flows..........................................................................................9 Unit Is Installed But Water Flows Very Slowly........................................................................9

OPERATING & SERVICING ............................................................................................... 10 HOW TO CHANGE THE CARTRIDGES........................................................................................ 10 IMPORTANT NOTES....................................................................................................................... 11

REPLACEMENT CARTRIDGE INFORMATION.................................................................. 12 LW10FRC – Fluoride/Arsenic (First in line after Diverter) ............................................. 12 LW10PAC2.5AG NanoCeram Superfilter (Center Housing) ............................................. 12 LW10DFMF Norit Duo-Flow (Clear Housing)........................................................................ 12 LW12ILKCAC (Horizontal Housing)......................................................................................... 13

OPTIONAL CARTRIDGES.................................................................................................. 13 LW12ILCAL....................................................................................................................................... 13 LW12ILDI .......................................................................................................................................... 13

HOW TO USE PREMIUM JOHN GUEST PUSH-‐TO-‐CONNECT FITTINGS .........................14 How They Work .............................................................................................................................. 14

LIVINGWATERS™ WATER TREATMENT SYSTEMS LIMITED WARRANTY .................... 16 90-Day, Money-Back Guarantee:............................................................................................... 16 What Is Covered.............................................................................................................................. 16 How Long Coverage Lasts ............................................................................................................ 17 Media and Replaceable Filter Cartridges:..........................................................................................17 LivingWaters™ POU Filtrations Systems (All countertop and undercounter filter systems, bath and shower products, refrigerator filters, and RV filters): ...........................17 LivingWaters™ POE Filtration Systems (All water softeners, problems water solvers, KDF® backwashing systems, etc.) ........................................................................................................17

What Is Not Covered...................................................................................................................... 17 WHAT YOUR AUTHORIZED DEALER WILL DO ...............................................................18

HOW TO OBTAIN SERVICE .............................................................................................. 19


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If You Have A Question ................................................................................................................. 19 E-‐Mail: [email protected] ............................................................19


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LIVINGWATERS™ WATER TREATMENT TECHNOLOGY

othing is more important to health than pure, life-‐giving water. Clean water flushes impurities from our systems, regulates body temperature, aids in digesting the food we eat, and transports vital nutrients throughout our

bodies.

Today’s LIVINGWATERS™ Water Treatment Systems are the finest water filtration products of their kind. They are the culmination of the best research and engineering the water treatment industry has to offer. They are sturdy, effective, reliable, and very easy to use.

LIVINGWATERS™ cartridge-‐based systems effectively remove over 600 contaminants from tap or well water without the expense and hassle of buying, hauling, and storing bottled water. They don’t waste water, and create the highest quality drinking water available from any treatment device.

All LIVINGWATERS™ Water Treatment Systems exceed NSF Standard 42 for chlorine/taste & odor reduction. They remove fluoride, chlorine, chloramines, haloacetic acids, trihalomethanes, volatile organic chemicals like solvents, herbicides and pesticides, fuel additives, pharmaceutical and personal care product residues (PPCP’s), as well as heavy metals like lead, cadmium, mercury, and arsenic.

Most importantly, our proprietary SAFEWATER™ TECHNOLOGY removes over 99.99999% of all bacteria, molds, spores, and cysts, and over 99.95% of all viruses without the need for boiling, power, high water pressure or water waste. Your LIVINGWATERS™ System is the only system in the world capable of this kind of protection.

LIVINGWATERS™ LWCT2



N


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Because all our systems use the patented redox media known as KDF®55, water treated by a LIVINGWATERS™ Water Treatment Systems does not easily support the growth of disease-‐causing microorganisms. Because the media improves the redox potential of water, it actually turns water into a powerful liquid anti-‐oxidant. What’s more, it makes the treated water an excellent source of life-‐giving ionic minerals including calcium, magnesium, potassium and zinc.

LIVINGWATERS™ Water Treatment Systems include a wide variety of models designed to fit any need. Whether you are an apartment dweller needing something portable, a homeowner wanting a state-‐of-‐the art whole-‐house system, or a restaurant owner wanting the best tasting water for your establishment, your purchase of LIVINGWATERS™ Water Treatment Systems is a wise investment.


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COUNTERTOP ASSEMBLY DIAGRAM


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RULES FOR SAFE INSTALLATION AND OPERATION

Read these rules and the instructions carefully. Failure to follow them could void your warranty and cause property damage.

Check your local codes to make sure your installation complies.

Protect the cartridge filter and piping against freezing temperatures. Failure to do so could cause severe damage not only to the unit, but to property as well.

Filter is designed for cold-water use only. Do not use to filter hot water.

INSTALLATION INSTRUCTIONS

(PLEASE READ ALL INSTRUCTIONS BEFORE STARTING INSTALLATION.) 1. Remove the aerator from the sink faucet.

2. Screw LIVINGWATERS™ diverter valve onto faucet. The diverter valve includes an aerator. If diverter valve does not fit properly, install one of the adapters supplied with the filter, into the faucet. Then screw the valve onto the adapter.

3. Rotate LIVINGWATERS™ filter faucet to desired position. Faucet nut may need to be tightened by making one clockwise turn into the housing.

4. Place LIVINGWATERS™ assembly conveniently next to sink with the faucet pointing into the sink basin.

5. Fast flush LIVINGWATERS™ unit for two minutes before initial use. Turn on water and pull the valve stem on the diverter valve out. This will cause the water to go to the LIVINGWATERS™ unit instead of the sink faucet. To stop the water flow to filter, either push the valve stem in or turn the water off.

6. During initial use, water and airbursts will come out of the faucet until the filter completely fills. For best results, after several hours of non-‐use, flush the filter for at least 10 to 15 seconds before using water from the filter. If filter is unused for more than 3 days, then flush the filter for 1 minute before using.

7. Water flow may be slow initially, but will increase over 24-‐48 hours as the filter elements become conditioned. Over time, because all water supplies contain dirt and turbidity, the filter cartridge will become progressively clogged and water flow will gradually be reduced. To restore flow of water, it is necessary to replace all cartridges. Cartridge must be replaced after one year or 1,250 gallons of use.


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TROUBLE SHOOTING

The following are common installation problems and their solutions:

HOUSING LEAKS WHERE THREADS CONNECT TO CAP

Clean, re-‐lubricate, and re-‐seat “O”-‐rings.

COMPRESSION FITTINGS LEAK

While we don’t supply parts that use compression fittings, if you used a separate saddle-‐tap valve you may have a compression fitting that leaks. If so, tighten gently until leak stops. If gentle tightening doesn’t work, unscrew, tape threads with Teflon tape and retighten securely.

JOHN GUEST (PUSH-IN STYLE) FITTINGS LEAK

1. Check that tubing is cut square and inserted to the proper depth.

2. Insure that water pressure does not exceed 90 psi.

UNIT IS INSTALLED BUT NO WATER FLOWS

3. Check that the main water supply is turned on.

4. Check that the angle-‐stop valve and/or saddle-‐tap valve is open. (Verify that Step #13 above has been accomplished properly.)

5. Check that water supply tubing is free of kinks.

6. Check that all cartridges are installed with proper end up.

UNIT IS INSTALLED BUT WATER FLOWS VERY SLOWLY

7. Check that main water pressure is at least 30 psi.

8. Check that angle-‐valve and/or saddle-‐tap valve is completely open.

9. Check that water supply tubing is free of kinks.

NOTE: If a microbiological cartridge has been allowed to dry out, it may require 24 – 48 hours to become reconditioned. Water flow during this time may be very slow.


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OPERATING & SERVICING

Your LIVINGWATERS™ system is designed to produce a water flow of approximately ¾ gallon per minute for at least 1,200 gallons. This should be sufficient to provide purified water to a family of four for a year. Filters should be changed annually. When water flow slows significantly over a few weeks, the filters have become exhausted and must be replaced. If this happens more than once every 6 months, your local water conditions may require special pretreatment before filtering. Call your dealer for advice.

HOW TO CHANGE THE CARTRIDGES

1. Always wash your hands thoroughly before and after cleaning your filter.

2. Make certain that the water is turned off and open tap to relieve pressure in system. Note: There will still be water in the filter sump(s).

3. Over the sink, unscrew the sumps from their bases by turning counter-clockwise. (Use the spanner wrench provided to gently loosen housing then manually remove.) Replace cartridges one at a time to avoid confusion.

4. Remove spent cartridge(s) and discard. (Cartridges containing KDF® may be recycled by returning to your dealer or any firm that recycles scrap metal.) NOTE: When opening filter housing to change cartridge, it is common for O-ring gasket to lift out of housing and stick to cap.

5. Rinse out sump(s) and fill 1/3 with water. Add 2 capfuls of bleach and scrub thoroughly with brush or sponge. Rinse thoroughly.

6. Remove O-‐ring from groove in the sump and wipe groove and O-‐ring clean. Re-‐lubricate O-‐ring with a coating of clean silicone-‐based jelly. Place O-‐ring back in the groove and with two fingers wipe or press it down into the groove. Note: This step is important to insure proper filter seal. Make certain the O-‐ring is seated properly in the groove.

7. Be sure to place the new cartridge in the sump with the correct end visible. Hard plastic cartridges have an opening in one end and the other has slots around the perimeter. Install into the sump with the end visible that only has the opening in the center. It should fit easily into the sump. If any pressure is required to slide cartridge into sump, you are installing the cartridge upside down. Microbiological cartridges have a white end that should be installed toward the top of the sump. Pleated cartridges may be installed with either end up. Other cartridges may say: “THIS END NEXT TO VESSEL THREADS” or an embossed arrow. If so, install accordingly.

8. Next, screw the cap on the sump clockwise. Hand-‐tighten only.


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9. Remove the horizontal in-‐line housing by following Step 4 on page 13 and replace with new housing by pressing tubes into the fittings. Make sure the large knurled end of the in-‐line housing is over the clear housing below.

10. Restore water flow to unit and allow it to run for 2 minutes until thoroughly flushed. Dry cartridges may require 24 – 48 hours to become “conditioned” to obtain full water flow.

11. It is common for new cartridges to add a lot of tiny bubbles to the water making it look cloudy and have a slightly “soda” taste. This is just air and is not dangerous. As the cartridges become conditioned the water will become clear and the taste will disappear.

IMPORTANT NOTES

WARNING! Do not use any water treatment system without SAFEWATER™ TECHNOLOGY on water that is not known to be microbiologically safe without adequate disinfection before or after the unit.

NOTE: After prolonged periods of non-‐use (such as during a vacation), flush the unit thoroughly. Let water run for 2 -‐ 3 minutes.

NOTE: Each time you use water from your LIVINGWATERS™ filtered water tap for drinking or cooking purposes, it is recommended that you run (flush) the tap at least 5 -‐10 seconds prior to using water. This is particularly important if the water tap is not used daily.

NOTE: Replacement cartridges have a limited service life. Changes in taste, color and flow of the water being filtered are signals that replacement of the cartridge(s) is or soon may be necessary. When the flow decreases, taste or odors return, chlorine can be detected with chlorine test strips, or the cartridge has been installed for one year the cartridge needs to be replaced. Check specific filter cartridge for recommended useful life in terms of gallons.

CAUTION: The rubber O-‐ring provides a watertight seal between the cap and the sump. It is important that the O-‐ring be properly seated in the groove in the sump or a water leak could occur.

CAUTION: Your LIVINGWATERS™ must be protected against freezing. Failure to do so may result in cracking of the filter and water leakage.

CAUTION: Your LIVINGWATERS™ filter is intended for use with normal household water pressure (30 – 60 psi). Pressures under 30 psi may result in slow delivery of product water. Use with water pressure over 90 psi will void your warranty.


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REPLACEMENT CARTRIDGE INFORMATION

These cartridges are the replacement cartridges commonly used in our Point-‐of-‐Use Systems. All cartridges except in-‐line filters will fit any standard 10” housing. For a complete list of available cartridges, please consult our website at: www.livingwatersway.com

LW10FRC – FLUORIDE/ARSENIC (FIRST IN LINE AFTER DIVERTER)

This cartridge utilizes a new premium media specifically designed for high-‐capacity fluoride and arsenic reduction. It is capable of reducing fluoride content that begins as high as 10 ppm to below .2 ppm. For average drinking water this means that the filter will remove over 95% of fluoride. Its capacity is over 4,000 parts per million. This means that if water has 2 ppm of fluoride (average for most municipal water) the cartridge has the capacity to clean over 2,000 gallons of water. However, because the vast majority of waters contain other contaminants that are also removed by this cartridge, its service life will actually be closer to 1,500 gallons or one year.

LW10PAC2.5AG NANOCERAM SUPERFILTER (CENTER HOUSING)

This cartridge, developed in association with NASA and the U.S. Air Force is made of a newly developed electropositive media capable of removing particles as small as a virus without the extreme pressure drop associated with reverse osmosis. This technology received the Space Foundation’s Hall of Fame award for 2005. By itself it is capable of a 6-‐log reduction of bacteria and a 4-‐log reduction of virus as well as a wide spectrum of chemicals. It was developed as a lightweight, highly efficient cartridge that capable of making water safe without the need for power or water waste during long space flights. We use it as a pre-‐filter to extend the life of our capillary membrane technology that follows. Because our systems contain both media, we can say our systems are failsafe for microbiological contamination without the need for power.CARTRIDGE 3: LW10DFMF Microfiltration Cartridge (Next to Tube connected to optional top Filter or faucet)

LW10DFMF NORIT DUO-FLOW (CLEAR HOUSING)

The patented dual-‐media cartridge incorporates the first practical combination of media capable of providing a guaranteed 6 log (99.9999%) removal of dangerous microorganisms like bacteria, cysts, molds, and spores, and 99.95% removal of virus, all without the need for power, high water pressure, water waste, or the possibility of breakthrough.


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This microbiological cartridge is best used when water has been pre-‐treated by the LW10PAC2.5. Such pre-‐treatment will not only remove a wide variety of chemicals, but will substantially extend its service life.

The average service life of this cartridge is 1,500 gallons or 1 year (if water has been pre-‐filtered by the LWKCAC®) or 750 gallons or six months without such pre-‐treatment. In either case, replace when water flow is diminished for reasons other than an “air-‐lock”. Air locks can happen when the system is drained of water (usually when the preceding filters are changed) and air enters the fine pore structure of the capillary membrane element. Water flow is restored over time as the trapped air gradually dissipates (2-‐3 days).

LW12ILKCAC (HORIZONTAL HOUSING)

The LIVINGWATERS™ LWUC4 or LWCT4 Systems incorporate a fourth housing 0n the top of the filter that can handle a variety of optional cartridges depending on your water needs. It comes standard with a LW12ILKCAC, which is a mini-‐version of our whole house chemical removal system. It contains catalytic carbon and KDF®55 to remove chlorine, chloramine, disinfection by-‐products, volatile organic chemicals, insecticides, herbicides, solvents, MTBE, perchlorate, atrazine, pharmaceutical residues, and heavy metals as efficiently as the best reverse osmosis systems without the water waste associated with RO.

Chloramines can impart an “acrid” taste and odor to water and can also cause irritation to the lining of the gastrointestinal system. In spite of this problem, water treatment plants are using this compound instead of chlorine to disinfect water. This is done in order to minimize the formation of trihalomethanes (THM’s) which are now known to be far more carcinogenic than previously supposed. Unlike chlorine, chloramines are extremely persistent in water. They do not evaporate out of water, and they go right through most treatment technologies including reverse osmosis and distillation systems that don’t use this cartridge. The average service life of this cartridge is 1 year.

OPTIONAL CARTRIDGES

LW12ILCAL

For people who want to raise pH or add additional alkaline minerals in their water this cartridge is filled with a special media that will add calcium and magnesium to the water.

LW12ILDI

When it is necessary to remove certain ionic impurities in the water, this cartridge is filled with a special mixed bed deionizing resin that will polish water to a very low TDS.


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HOW TO USE PREMIUM JOHN GUEST PUSH-TO-CONNECT FITTINGS

In order to make our LIVINGWATERS™ Systems easy to install and maintain, all our systems are constructed with premium John Guest® Push-‐To-‐Connect fittings. These fittings are simple to use and require no tools to make reliable leak-‐free connections.

HOW THEY WORK


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STEP 1: CUT THE TUBE SQUARE Cut the tube square and remove burrs and sharp edges. Ensure that the outside diameter is free from score marks. For soft or thin-walled plastic tubing we recommend the use of a tube insert.

STEP 2: PUSH IN TO TUBE STOP Push the tube into the fitting and up to the tube stop.

STEP 3: PULL TO CHECK SECURE Pull on the tube to check that it is secure. Test the system before use.

STEP 4: TO DISCONNECT To disconnect, ensure that the system is depressurized, push the collet square against the fitting. With the collet held in this position the tube can be removed.


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LIVINGWATERS™ WATER TREATMENT SYSTEMS LIMITED WARRANTY

Your new LIVINGWATERS™ Water Treatment System has been built with advanced technology, quality materials, and detailed workmanship. When properly installed and maintained, it will provide you many years of trouble-‐free service.

90-DAY, MONEY-BACK GUARANTEE:

Your authorized dealer will refund the full purchase price of a standard LIVINGWATERS™ product for up to 90 days from date of purchase, provided the product has been properly installed and maintained, and has not be subject to modification, freezing, over tightening, damage, abuse, or peril of any kind.

WHAT IS COVERED

This warranties issued herein cover any defects in materials or workmanship, with the exceptions listed below. It is valid so long as the LIVINGWATERS™ system:

1. Was purchased from an authorized LIVINGWATERS™ dealer.

2. Is returned with the original proof of purchase.

3. Has been properly installed and maintained, and has not been modified, over tightened, frozen, damaged, or abused in any way.

4. Has been used for water filtration purposes only, and has not been exposed to environmental conditions, water contamination, or water pressures and/or temperatures exceeding design capacity.

5. Is used, when necessary, in conjunction with recommended accessories. (Some water situations require the use of special filtration, softening, or treatment equipment with the LIVINGWATERS™ water treatment system. These accessories must be properly installed and maintained to validate the LIVINGWATERS™ System warranty.)

In the event the water supply being processed through this product contains bacterial iron, algae, sulfur, tannins, organic matter or other unusual substances, then unless the system is represented as being capable of handling these substances in the system design specifications, other special treatment of the water supply must be used to remove these substances before they enter this product. Otherwise, your authorized dealer and Conscious Living Systems, Inc., shall have no obligations under this warranty.


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HOW LONG COVERAGE LASTS

MEDIA AND REPLACEABLE FILTER CARTRIDGES:

Your authorized dealer will replace any cartridge and/or media found to be defective in material or workmanship within 30 days of delivery to the customer. Due to wide variations in water quality and conditions under which such media may operate, there is no warranty, expressed or implied, as to service life of media or replaceable filter cartridges.

LivingWaters™ POU FILTRATIONS SYSTEMS (ALL COUNTERTOP AND UNDERCOUNTER FILTER SYSTEMS, BATH AND SHOWER PRODUCTS, REFRIGERATOR FILTERS, AND RV FILTERS):

This limited lifetime warranty applies only to the original purchaser and is in force from the date of the original purchase on all parts except replaceable cartridges, “O” rings, booster pumps and/or permeate pumps.

Due to variations in water quality, this warranty runs for one year on “O” rings, booster pumps, and/or permeate pumps.

LivingWaters™ POE FILTRATION SYSTEMS (ALL WATER SOFTENERS, PROBLEMS WATER SOLVERS, KDF® BACKWASHING SYSTEMS, ETC.)

Conscious Living Systems, Inc. custom designs each of these systems for each installation from top-‐quality components manufactured by industry leaders. All components are covered by the original manufacturer’s warranty.

For all control valves, gauges, pressure regulators, valves, switches, float assemblies, liquid level controls, pumps, meters, electric or electronic parts, ozonation and/or UV equipment, aeration equipment, and pressure or storage tanks, the manufacturer’s respective warranties will apply.

For warranty issues with these components, your authorized dealer and/or Conscious Living Systems, Inc. will coordinate warranty coverage for its customers with the manufacturer of the equipment under the terms of the original manufacturer’s warranty. Please contact your authorized dealer for more information regarding these warranties.

WHAT IS NOT COVERED

This warranty does not cover damage caused by misuse or use other than as intended and described in the instruction manual, or damage caused by failure to properly clean, and maintain this product.


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This warranty does not cover any service call or labor costs incurred with respect to the removal and replacement of any defective part or parts. Neither Conscious Living Systems, Inc., nor its authorized dealers be liable for, or pay for service calls or labor charges incurred or expended with respect to this warranty.

This warranty does not cover damage to a part or parts of the system resulting from improper installation. All plumbing and electrical connections should be made in accordance with all local codes and the installation instructions provided with the system.

The warranty does not cover damage resulting from use with inadequate or defective plumbing; inadequate or defective water supply or pressure; inadequate or defective house wiring; improper voltage, electrical service, or electrical connections; or violation of applicable building, plumbing, or electrical codes, laws, ordinances or regulations.

Due to variations in water quality, this warranty does not apply to the service life of filter media and/or cartridges. Only defects in materials and workmanship are covered.

Due to variations in water quality, this warranty is limited to one year on “O” rings, booster pumps, and/or permeate pumps.

This warranty does not cover incidental, consequential, or secondary damages.

Any implied warranties on the product described in this warranty will not be effective after the expiration of this warranty.

There are no warranties other than those described in this warranty instrument.

WHAT YOUR AUTHORIZED DEALER WILL DO

For parts covered by this warranty, your authorized dealer will arrange for your system to be returned either to the authorized dealer, or to the manufacturer. Conscious Living Systems, Inc. will replace at its sole discretion, any part that is found to contain defects in materials or workmanship. Or, Conscious Living Systems, Inc. will have the option to either replace this product with a fully warranted, reconditioned unit, or, at its sole discretion, or direct the authorized dealer to refund the full purchase price of the defective product.

For products or parts covered by original manufacturer’s warranties, Conscious Living Systems, Inc. will coordinate warranty coverage for its customers with the manufacturer of the equipment under the terms of the original manufacturer’s warranty.


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HOW TO OBTAIN SERVICE

Any defects covered by this warranty should be promptly reported to the authorized dealer from whom you purchased your product. When contacting your dealer, please be prepared to provide the following information:

1. The original owner’s name, address and phone number

2. The date of purchase

3. The model number of the product

4. A brief description of the problem

Your authorized dealer will provide a Return Authorization Number and directions for shipping the defective part(s) FREIGHT PREPAID either to the dealer or to the original manufacturer of the equipment. Return defective part along with a brief explanation of the problem.

Upon receiving the defective part(s), the manufacturer will repair or replace the defective part(s) at its option and return such repaired or replaced part(s) to the customer.

The manufacturer reserves the right to replace defective parts with either exact duplicates or their current closest equivalent. If inspection reveals that the part(s) has failed due to abuse or neglect or is otherwise not covered for reasons defined herein, your dealer will notify you of any costs you will incur before shipping replacements.

IF YOU HAVE A QUESTION

If you have a problem or questions, please call the authorized dealer from whom you purchased the product. Alternatively, you may reach the manufacturer by e-‐mail at the following address:

E-‐MAIL: [email protected]

Product Manuals, Information, and the answers to many common questions may be obtained on the manufacturer’s website at:

www.livingwatersway.com

Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state.


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