IMTFI INSTITUTE FOR MONEY, TECHNOLOGY & FINANCIAL INCLUSION

Introduction: what did we do and why?

Impact MFI -

Tanzania ?

?

? ?

? ?

?

Methodology: how did we do it?

On-line survey + OC 2010

Literature review

Survey design

Contact with MFIs

Contact with MNO

Local researcher hire

MFIs Responses

Follow-up

Coordination with local researcher

Verify online data received

Interviews + OP 2011

Tanzanian Institution Visit

Re-verified information

Obtain detailed OC 2010 & OC second quarter 2011

design

January April August October

field visit

data

Report

Methodology: how did we do it?

sample

MFIs-Tigo

4 MNOs

MFIs Tanzanian MFIs

Tigo

12 MFI contacted

1 MFI contacted (27 SACCOs)

Other MFIs

Zantel Airtel (Zain)

Vodacom

Sample: 36 MFIs

MFIs

Mufundi Community Bank

Tandahimba Community Bank

Efatha Bank

YOSEFO

Njombe Community Bank

Kilimanjaro Cooperative Bank

Moshi Rural Teachers SACCO USAWA

(SACCOs network)

Mbinga Community

Bank

Mwanga Community Bank

Kenya

Zambia

Malawi

Mozambique

Tanzania

MFIs profile type

Commercial Bank

Regional Bank

NGO

Rural Unit Bank

SACCOs Network

SACCO

rural

urban

peri-urban

Commercial Bank

Regional Bank

NGO

Rural Unit Bank

SACCOs Network

SACCO

# active borrowers

15,000 Yosefo

50 TaCB

1,240 MRTS 11,398

USAWA

3,815 MuCB

9,000 MbCB

233 NjCB

180 Efatha

2,040 MwCB

120 KCoB

Results: what have we found?

Flexibility to adapt to client needs (44%)

Greater outreach to rural areas (30%)

New sources of revenue by commission (30%)

Greater number of clients (15%)

1. Benefits for MFI

interviews

44% of institutions responded that the flexibility to adapt to client needs leads to greater convenience for both the client and the bank, especially the ability to receive payments 24/7

Network issues: from stability to IT integration (52%)

Training and marketing: who is going to assume the costs? (49%)

Forced loyalty: working with only one MNO

Implementation of MB: when will it start for loan repayments?

Results: what have we found?

2. Challenges

interviews

Conclusions: what have we learned?

In 2011, no studies found about the impact of MB on OC of MFI

Lack of full implementation of mobile banking not in all the institutions

not for the disbursal and collection of loans (yet!)

Good information and data for future studies Data base line study (2010) – before MB implementation

Complementary data needed after implementation (2013? / 2014?)

Thank you !

Our sincere appreciation goes to:

Miguel Beer (Grant Proposal Assistant in Belgium) Peter Martin Kivumbi (Local Research Assistant in Tanzania)

Chris Statham (Mobile Money Consultant in Tanzania) Jaime Duran (Country Expert and Survey Assistance in Spain)

Eric Meijer (Innovation Manager at MIC Tanzania, Ltd.)