institutional and regulatory environment for mobile financial services: what makes latin america...
DESCRIPTION
This was my presentation for the Mobile Money Summit 2010 in Rio de Janeiro. It follows Afi's understanding of the Latin American environment for mobile financial services since we first knew about Kenyan and Filipino experiences back in 2007. Bottom line: regulation has a key role in enabling new business models.TRANSCRIPT
Institutional and regulatory environment for MFSWhat makes Latin America different?
Rio de Janeiro, May 25th 2010
Álvaro Martín Enríquez ([email protected])
http://movilybanca.afi.es
• Could early experiences be replicated in another region?
2
Why we looked at Latin America in 2007
Source: www.outline-world-map.com (2009)
3Source : Honohan (2007)
Access to formal financial services was relatively low…
44
Branches and ATMs per 100.000 inhabitants (2006)
Source: Beck, Kunt & Martínez-Pería (2006) Banking Services for Everyone? Barriers to Bank Access and Use Around the World
Traditional financial distribution was insufficient…
0 20 40 60 80 100 120 140
Spain
USA
Brazil
Argentina
Chile
Ecuador
Colombia
Mexico
Peru
Bolivia
ATMs
Branches
5
Large remittance flows were not being captured by banks…
• US$ 66.5 billion remittance inflows in 2007
0%
20%
40%
60%
80%
100%
El Salvador
Honduras
Ecuador
Mexico
Peru
Bolivia Colombia
R. Dominicana
Jamaica
Guatemala
Nicaragua
Recepción Remesas por Entidad Financiera Receptor con cuenta de ahorro
Remittances received through
financial institutions
Source : IADB (2009)
Recipients with bank accounts
6
Access to formal financial services vs. GDP per
capita in emerging countries
Cellular subscribers per 100 inhabitants vs.
GDP per capita in emerging countries
There was room for improvement…
Source: Afi from Honohan (2007), IMF (2007) & ITU (2008)
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
0 5000 10000 15000 20000 25000 30000
Africa Europe Latin America Asia
0
20
40
60
80
100
120
140
0 5000 10000 15000 20000 25000 30000
Africa Europe Latin America Asia
7
80% of Latin Americans were covered by cellular networks…
Source: GSMA (2007) and Latin America and the Caribbean (LAC) Population Database (2000) . Population density in people/km2
Cellular
coverage
(2007)
Population
density
(2000)
Mobile penetration was growing fast…
88Source: ITU (2009)
0
20
40
60
80
100
120
140
2002 2003 2004 2005 2006 2007 2008
Ce
llu
lar
su
bsc
rib
ers
pe
r 1
00
in
ha
bit
an
ts
América Latina Emergentes Asia Emergentes Europa África
Cellular subscribers per 100 inhabitants
Latin America Emerging Asia Emerging Europe Africa
9
Some of the largest MNOs were operating in the region
0%
20%
40%
60%
80%
100%
ARG BOL BRA CHI COL R.DOM ECU MEX PAR PER URU VEN
Cu
ota
de m
erc
ad
o
Telefónica América Móvil Telecom Italia Otros
Source: Pyramid Research (2007)
Market share (subscribers) in Latin American countries (2007)
10
Despite this, Latin America still lagged behind until recently
Source: www.outline-world-map.com (2009) and GSMA Mobile Money Deployment Tracker (2010)
2001 → 2002 → 2003 → 2004 → 2005 → 2006 → 2007 → 2008 → 2009 → 2010
• Success is difficult to achieve due to a complex environment:
– Competition (banks, money senders, payments)
– Strategic priorities for telcos (opportunity cost, externalities)
– Regulatory and institutional environment
11
What were we missing?
Source : www.outline-world-map.com (2009) and GSMA Mobile Money Deployment Tracker (2010)
77,4% 77,4%
62,3%
43,4%
18,9%15,1% 15,1%
5,7%1,9% 1,9%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Airtime Purchase
Domestic Money
Transfers
Bill Payments Merchant Payments
Links with Bank
Accounts
International Money
Transfer
MFI Loan repayment or disbursement
Salary Payments
G2P Insurance
Shared roles between mobile operators and financial institutions
12
Carrier
Transactions,
application &
deposit
Application &
CarrierJoint Venture
Financial
Institution
Transactions &
depositPooled depositAccount-linked
deposits
BANK
MNOMNO
MNO
MNO
BANK
BANK
BANK
Source: Afi
3rd
parties
13
Certainty and openness in Latin American environments
Source: Afi & Bankable Frontier Associates (2009): How Enabling is the Latin American Environment for Mobile Money?
14
Services over banking
stores of value
(mobile banking)
Services over non-
banking stores of value
(mobile wallets)
Link Celular (Argentina)
Pichincha Celular (Ecuador)
Banco do Brasil (Brazil)
…
Nipper (Mexico)
Mobipay (Spain)
mChek (India)
Pago Móvil (Peru)
Additive models
MTN Banking (South Africa)
Wizzit (South Africa)
M-Pesa (Kenya)
Gcash (Philippines)
Smart Money (Philippines)
Orange Money (Ivory Coast)
Zap (Kenya, Tanzania, Uganda)
Oi Paggo (Brazil)*
Tigo Cash (Paraguay)
Mobile Money (Jamaica)
Mobi Cash (Morocco)
Transformational models
* Oi Paggo is a credit-based mobile payment system that requires no bank account, but it is not strictly a mobile wallet
Crandy (USA, France)
Obopay (USA)
PayPal Mobile (USA)
Classifying mobile financial services
COMPETITION
- Artificial entry barriers
15
Regulatory framework
TELECOMS REGULATION
- VAS
- Interoperability
- Number portability
PAYMENTS SYSTEM
REGULATION
(Central Banks)
- Access to payments systems
- e-Money
E-COMMERCE RULES
- Electronic signature
BANKING REGULATION
(Banking Superintendencies)
- Prudence
- Banking agents / correspondents
- AML/CFT
- Consumer protection
TAXATION
- VAT
- FTT
MFS
16
Institutional framework
Non-banking
financial institutionsBanks
Payments
processorsMoney senders
Telcos
Banking
supervisor
(Superintendency)
Payments
supervisor
(Central Bank)
NRAMinistry of
Telecoms
Consumer
protection body
Ministry of
Finance (Tax
Agency)
E-certification
body
Regulatory improvements are coming
17
• Banking agents (Bolivia, Brazil, Colombia, Ecuador, Mexico, Philippines,
India, Kenya, South Africa…)
• Basic accounts (Argentina, Brazil, Mexico, India, South Africa …)
• E-Money:
• Regulated issuers models (EU, Philippines)
• Trust models (Kenya)
• Granting MFIs access to payments systems (Ecuador)
• Consumer protection and financial literacy programs (Mexico –
CONDUSEF)
• Tax barriers removed (Philippines, FTT removed after study in 2006)
• …
Institutional and regulatory environment for MFSWhat makes Latin America different?
Rio de Janeiro, May 25th 2010
Álvaro Martín Enríquez ([email protected])
http://movilybanca.afi.es