institutional capacity building for dfis: the dbp experience (second presentation)
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Institutional Capacity Building for DFIs: The DBP Experience (Second presentation). Isidro A. Sobrecarey Vice President and Chief of Staff Office of the Chairman Development Bank of the Philippines ADFIAP-CEO Forum VIII Dec. 5-7, 2011, Thimphu, Bhutan. DBP’s Corporate Culture Program. - PowerPoint PPT PresentationTRANSCRIPT
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Institutional Capacity Building for DFIs: The DBP Experience
(Second presentation)
Isidro A. SobrecareyVice President and Chief of Staff
Office of the ChairmanDevelopment Bank of the
Philippines
ADFIAP-CEO Forum VIIIDec. 5-7, 2011, Thimphu, Bhutan
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DBP’s DBP’s Corporate Culture ProgramCorporate Culture Program
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The Strategy -The Strategy -
Value FormationValue Formation
Human Resource ManagementHuman Resource Management
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The DBP Human Resource Experience
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The DBP Human Resource Experience
HR investment = Financial + Social Dividends
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The DBP Human Resource Experience
HR investment = Financial + Social Dividends
Organizational and People Transformation
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Non-Performing AccountsNon-Performing Accounts
Economic Difficulty Economic Difficulty
and and
Political InterventionsPolitical Interventions
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World Bank wanted DBP World Bank wanted DBP CLOSEDCLOSED
BankruptBankrupt
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1986 Rehabilitation Plan1986 Rehabilitation Plan
ViabilityViability
ProfessionalismProfessionalism
IntegrityIntegrity
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Unifying Force
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Corporate Culture Program
Unifying Force
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DBP Rehabilitation and Institutional Strengthening
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DBP Rehabilitation and Institutional Strengthening
Values reform
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DBP Rehabilitation and Institutional Strengthening
Values reform
Organizational reform
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DBP Rehabilitation and Institutional Strengthening
Credit process reform
Values reform
Organizational reform
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Changes Through
Corporate Culture
dramatic turnaround in business growth and image rebuilding
conduct of personal and professional lives
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Institutionalization of
Corporate Culture
DBP Family Guiding Principle of HRM Strategy
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Weekly Monday Commentaries Weekly Monday Commentaries
DBP Family Credo (Head Office and Branches)
Concepts, norms and values supportive of Corporate Culture Themes
DBP Family TraditionsDBP Family Traditions
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“If we accept that banking is people, then our human resource must have the highest strategic value to our organization.”
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DBP HRM Programs
Innovative training programs
Knowledge transfer and replication
Echo training
Alternative training media more effective training in less time
and less cost
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Career and Development Programs
Targeted selection
Assessment Center
Quality Circles: QuEST
Continuing Professional Education
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HR Programs (cont.)HR Programs (cont.)
Excellence Awards Excellence Awards President’s AwardPresident’s Award DBP’s BestDBP’s Best
New Performance New Performance Evaluation SystemEvaluation System
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New Performance Evaluation System
CSC-model
shift from 360 degree appraisal to rigid performance measurement indicators and ratings
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interdependencies of HR systems, programs and processes
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Corporate Culture
interdependencies of HR systems, programs and processes
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Corporate Culture
interdependencies of HR systems, programs and processes
unifying force
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Corporate Culture
interdependencies of HR systems, programs and processes
unifying force
Core Values: Integrity, Competence, Teamwork and Professionalism
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Global Paradigm
Corporate Culture not as abstract entities
Found not in archives
Very hearts and minds of people
Not a one shot deal
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Sustaining Corporate Culture
Viability through values and virtues
Fulfilling DBP Mission under exceptionally sound values and virtues
Values: Efficient Vehicle for Development
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AWARDSAWARDS
andand
CITATIONSCITATIONS
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Personnel Management Association of the PhilippinesPersonnel Management Association of the Philippines
EMPLOYER OF THE YEAREMPLOYER OF THE YEAR
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Senate Committee on Civil Service Senate Committee on Civil Service
and Government Reorganizationand Government Reorganization
Center for ExcellenceCenter for Excellence
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Asian Institute of ManagementAsian Institute of Management
and and
Far Eastern Economic ReviewFar Eastern Economic Review
People Development and ManagementPeople Development and Management
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Convenor’s Group of Public Sector Unions and Convenor’s Group of Public Sector Unions and
Association in coordination with the Association in coordination with the
Civil Service CommissionCivil Service Commission
EMPLOYEE-FRIENDLY EMPLOYEREMPLOYEE-FRIENDLY EMPLOYER
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Hewitt AssociatesHewitt Associates
AMONG THE TOP TEN EMPLOYERSAMONG THE TOP TEN EMPLOYERS
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BEST HUMAN RESOURCE BEST HUMAN RESOURCE DEVELOPMENT PROJECT DEVELOPMENT PROJECT AMONG DFI’S IN THE AMONG DFI’S IN THE ASIA PACIFIC REGIONASIA PACIFIC REGION
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A PREMIUM HUMAN RESOURCE A PREMIUM HUMAN RESOURCE DEVELOPMENT PROGRAMDEVELOPMENT PROGRAM
ATTRACTING THE BEST AND THE ATTRACTING THE BEST AND THE BRIGHTEST TO JOIN DBPBRIGHTEST TO JOIN DBP
A CORPS OF DEDICATED, EFFICIENT A CORPS OF DEDICATED, EFFICIENT AND COMMITTED PUBLIC AND COMMITTED PUBLIC SERVANTSSERVANTS
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DBP’S CORPORATE RE-BRANDING
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DBP’S CORPORATE RE-BRANDING
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DBP’S CORPORATE RE-BRANDING
FORWARD LOOKING
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CORPORATE CULTURECORPORATE CULTURE
Competitive edgeCompetitive edge
Synthesis versusSynthesis versus
analysisanalysis
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CORPORATE CULTURECORPORATE CULTURE
DEVELOPMENTDEVELOPMENT
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Thank you!Thank you!