instructions to configure your verifone pos to connect to

Instructions to configure your Verifone POS to connect to the Chevron or Texaco mobile app

Replace VSAT. Traditional VSAT technology will not support changes needed for mobile and loyalty. Most stations upgraded with an approved MNSP solution for EMV, but if not, plan to upgrade now

Meet Retail IT Brand Standards. It ensures that your station complies with EMV requirements and can accept Mobile payments at your dispensers

Gain the ability to Remote Software Download (RSD). Why not do software downloads when it’s convenient for you and your business? Plus, you can avoid a tech visit.

Mobile app configurations in the POS need to be updated, starting December 7, 2021. Full details will be provided.

POS software releases in Q4 2021 will include loyalty stacking functionality needed for the new loyalty program. Great time to use RSD.

Next steps:

1. Understand initial configuration requirements. Watch “Preparing to configure Verifone/Gilbarco to P97” video or read “POS MPPA Prework” instructions.

2. Configure your Verifone or Gilbarco POS on or after December 7, 2021. Watch videos for your POS:

GilbarcoConfiguring Gilbarco to P97

VerifoneConfiguring Verifone to P97 (1 of 2)Configuring Verifone to P97 (2 of 2)


OverviewThis document provides instruction to connect with P97 which is the new Mobile Payment Processing Application (MPPA). Customers will then be able to use the Chevron/Texaco Mobile App at the station. This update should be made on or after December 7, 2021.

Information to know before/after updateAn end of day shift report is required prior to configuring for P97, so you may plan this update with your end of day process. These configuration steps are expected to take approximately 20 minutes. Only those with configuration access may perform this update. Store Manager may need to get access to the Network Programming menu (if that’s how a site has setup their security groups), which they will get by calling Verifone Help Desk. Call the Chevron dedicated line at Verifone Help Desk with questions (888-777-1891). Choose option 1 (Technical Support), enter 7-digit service ID, option 2 (POS Technical Support).

Note: If a software update is required and you are having a technician install the update, request that the technician also update the app configuration.


Mobile Payment Configuration Values Configure P97 as shown in Figures 1 - 23, with P97 currently not enabled. To fully enable P97, proceed as follows:

1. From the CSR Func, select Configuration Manager.Figure 1

Figure 2

Perform this update afterDecember 7, 2021. P97 is not available prior to this date.

Perform this update after December 7, 2021. P97 is not available prior to this date.


Mobile Payment Configuration Values (continued)

2. Select Payment Controller.3. In the drop down menu, select Mobile Payment Configuration.4. Select the Site Mobile Configuration (tab).5. Accept Mobile Payments box must be checked.6. Under Misc Configuration section, confirm

Data Storage Time (in days): 307. At the Report drop down, select Mobile Loyalty Discount Detail

Report.8. At the Format drop down, select Standard Format.

30

Figure 3

Standard Format



9. Click on Host Configuration tab.10. Press the Add button.11. Enable Host must be checked.12. In the Host Configuration section, verify Adapter drop down is (as

identified in previous instructions on MPPA preparation, or page 4 step 3): a) VFI Mobile V2 for sites using Conexxus version 2b) VFI Mobile V1 for sites using Conexxus version 1

13. Program Name must be: P97 14. Enter your Merchant ID. Use your facility number with format XXXX-XXXX

(8 digits required with a dash in between each of the 4 digits, add zeros to the left of facility number, no spaces). Example for facility #95963 is shown below and should be entered as 0009-5963. This is only an example…do not use this entry in your configuration, but enter your 5- or 6-digit facility # in this XXXX-XXXX format so that P97 can connect to your POS.

Figure 4

chevron.petrozone.com

0009-5963

P97

0009-5963



15. Authentication Type drop down must be: Scan Token16. Set Store ID to the same value as Merchant ID. 17. Under Network configuration section, confirm Address (IPv4 Format/

DomainName) is: chevron.petrozone.com18. Port must be changed to: 44319. SSL Enabled must be checked.20. Heartbeat Frequency must be: 4521. Heartbeat Time Unit must be: seconds

Figure 5

chevron.petrozone.com

443

45

Allow Site Entry (i.e. swipe loyalty card)

0009-5963

0009-5963P97



22. In the Misc. Configuration section, Outdoor Preauthorization Timeout must be changed to: 45

23. Site Initiated Loyalty must be changed to: Allow Site Entry i.e. swipe loyalty card

24. Press Save button in the upper right corner.

Figure 6

443

Allow Site Entry

0009-5963

*.petrozone.comchevron.petrozone.com

Allow Site Entry (i.e. swipe loyalty card)

0009-5963

P97

Instructions to configure your Verifone POS to connect to the Chevron or Texaco mobile app Pilot Site


25. When asked for one-time password (OTP), click the blue “Generate OTP” link.

Figure 7



26. Depending on your specific system (Topaz Commander or Ruby), the OTP will be displayed on different areas of the equipment.

a) For Topaz systems, see Figure 8. Note the message on the green display “OTP = 0049” below. This is an example only. Use the actual 4-digit OTP generated on your equipment for the OTP.

Figure 8 – Topaz Commander

Figure 9 – Ruby Commanderb) For Ruby systems, see Figure 9. Note the lower display. 1. Make note of the first 2 flashing

digits that appear during the first 3 seconds. These are the first 2 numbers of the OTP.

2. Make note of the second set of flashing digits. These are the last 2 numbers of the OTP.

3. Together, these 4 numbers are the OTP and must be entered for the OTP.

Note: If you missed capturing the OTP digits, you may generate a new OTP by returning to the Generate OTP screen and clicking the blue link in the OTP pop up screen.



Figure 1027. Enter the OTP in the space provided and click OK.

28. Select Tools and Refresh Configuration in the drop down box.

Figure 11



29. From the CSR Func, select Configuration Manager.30. Under the Payment Controller drop down, select POS Configuration.31. Click on the POS Tab.32. In the Batch section, Batch Close Period must be: Day33. In the Loyalty section, Loyalty Enabled must be checked.34. Multiple Loyalty Discounts in same Transaction must be checked.35. Auth on Total must be checked.36. Force Cash Receipt must be checked.37. EPS PPG precedes POS PPG must be not checked.38. Message Display Duration (in secs): 239. Print Customer copy must be checked.40. Press Save button in the upper right corner.

Figure 12

2




Figure 13





Figure 17



45. From the CSR Func, select Configuration Manager.46. Select Initial Setup and Local Area Network Configuration.47. Under Device Specific IP Configuration section, select Isolated payment

NIC, for Advanced Settings pop-up to appear.48. Click on the Default Route check box to select. 49. Click Save.

Figure 18




Figure 19





Figure 23


Verify Mobile Payment Configuration

Figure 24

After configuring for P97, verify that Mobile Payment comes online by executing the following from the main menu:

1. Select Configuration Manager.2. Select Helpdesk Diagnostics, then select General.

3. Verify if P97 is online.4. If offline or P97 status is missing, call Verifone Helpdesk (888-777-1891).

Choose option 1 (Technical Support), enter 7-digit service ID, option 2 (POS Technical Support).

Figure 27

P97

Figure 25

Figure 26


Verify Mobile Payment Configuration5. From the main menu, select Configuration Manager.6. In the drop down, select Helpdesk Diagnostics, then select Payment.

7. Verify that P97 is online.8. If offline or P97 status is missing, call Verifone Helpdesk (888-777-1891).

Choose option 1 (Technical Support), enter 7-digit service ID, option 2 (POS Technical Support).

Figure 31

Figure 28 Figure 29

Figure 30

instructions to configure your verifone pos to connect to

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