“insuring the uninsured” a medical student run project in a medical student run free clinic for...

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“INSURING THE UNINSURED” A Medical Student Run Project in a Medical Student Run Free Clinic for Improving Access to Care in an Urban Minority Buffalo, NY Neighborhood Michelle Niescierenko MD University at Buffalo School of Medicine and Biomedical Sciences

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Page 1: “INSURING THE UNINSURED” A Medical Student Run Project in a Medical Student Run Free Clinic for Improving Access to Care in an Urban Minority Buffalo,

“INSURING THE UNINSURED”A Medical Student Run Project in a Medical Student Run Free Clinic

for Improving Access to Care in an Urban Minority

Buffalo, NY Neighborhood

Michelle Niescierenko MD

University at Buffalo School of Medicine and Biomedical Sciences

Page 2: “INSURING THE UNINSURED” A Medical Student Run Project in a Medical Student Run Free Clinic for Improving Access to Care in an Urban Minority Buffalo,

National Efforts to EnsureMedicaid

•Insures people at or below 133% of federal poverty level

State Health Plans

•States have the option to supplement for incomes greater than 133%

State Child Health Insurance Program (SCHIP)

•Created by the balanced budget act of 1997•Covers children in families at or below 200% of the federal poverty level•States can supplement for incomes greater than 200%

Page 3: “INSURING THE UNINSURED” A Medical Student Run Project in a Medical Student Run Free Clinic for Improving Access to Care in an Urban Minority Buffalo,

46 million uninsured (estimate as of early 2006),

•1 in 7 or 14.6 % of the population•8 out of ten are in working families •8.5 million uninsured are children

24 million uninsured work

•19 million uninsured work full-time •5 million uninsured work part-time

A non-employer sponsored health plan would cost an average uninsured single adult approximately 25% of

their annual household income.

Page 4: “INSURING THE UNINSURED” A Medical Student Run Project in a Medical Student Run Free Clinic for Improving Access to Care in an Urban Minority Buffalo,

Why are there still so many uninsured?

• 30% of low income adults eligible are uninsured• 24% of eligible children remain uninsured

Education is the #1 reason for remaining uninsured

•Unaware of availability of these programs

•Education/Reading level too low to comprehend and complete application

Page 5: “INSURING THE UNINSURED” A Medical Student Run Project in a Medical Student Run Free Clinic for Improving Access to Care in an Urban Minority Buffalo,

What Can Be Done? Lighthouse Insurance Initiative (LII)

• Founded October 2003

• 4 Medical student coordinators and 30 medical student and undergraduate volunteers

• Enroll in Medicaid, NYS Child Health Plus (CHP) and NYS Family Health Plus (FHP)

Problems before we started

• Access to people who would be likely to qualify

• Environment suitable for multiple contacts

• Facilitated Enroller (FE)

• Trust

Page 6: “INSURING THE UNINSURED” A Medical Student Run Project in a Medical Student Run Free Clinic for Improving Access to Care in an Urban Minority Buffalo,

The Lighthouse Free Medical Clinic

• Medical student run founded in 2001 supervised by Dr. Chester Fox.

• Open Weds from 6pm on• Provides screening, triage and basic primary care• Over 2500 patients seen since opening. 12-30

patients seen per night• Volunteer FE from Erie County Managed Care

organization one night per month

Page 7: “INSURING THE UNINSURED” A Medical Student Run Project in a Medical Student Run Free Clinic for Improving Access to Care in an Urban Minority Buffalo,

The Application Process

1. Screening

2. Eligibility

3. Application

4. Documentation & Facilitated Enroller

5. Follow up

Page 8: “INSURING THE UNINSURED” A Medical Student Run Project in a Medical Student Run Free Clinic for Improving Access to Care in an Urban Minority Buffalo,

Screening

• Check in: patient’s insurance status is determined

• Uninsured patients are approached for screening.

• Screening:• Age of applicant and any children• Employment status • Number in household and family income• Is insurance available from employment source

Page 9: “INSURING THE UNINSURED” A Medical Student Run Project in a Medical Student Run Free Clinic for Improving Access to Care in an Urban Minority Buffalo,

Eligible Applicants

• Less than age 65• Income:

• Medicaid = below 133% FPL• FHP = below 165% FPL• CHP = below 200% FPL

• Resources below household limit• Not covered under any other program

(disability etc.)

Page 10: “INSURING THE UNINSURED” A Medical Student Run Project in a Medical Student Run Free Clinic for Improving Access to Care in an Urban Minority Buffalo,

The Application

• General form

• Second Signature form

• Tobacco, alcohol, and drug screening

• Information authorization

• Absent spouse/parent form

• Maintenance form

• Financial status form

Page 11: “INSURING THE UNINSURED” A Medical Student Run Project in a Medical Student Run Free Clinic for Improving Access to Care in an Urban Minority Buffalo,

Documentation

• Birth Certificate• Posted Envelope• Social Security Card• 1 Month Pay Stubs

• Childcare Receipts• Proof of Pregnancy• Proof of marriage• Tuition Bills

Application and all supporting documentation must be complete before meeting with the facilitated enroller to complete application.

Page 12: “INSURING THE UNINSURED” A Medical Student Run Project in a Medical Student Run Free Clinic for Improving Access to Care in an Urban Minority Buffalo,

Follow Up

• Patients are phoned the Monday before the FE will be at the clinic.

• Patients receive reminder phone calls for up to three months after filling out application.

• Once application is complete phone call is made to determine acceptance.

Page 13: “INSURING THE UNINSURED” A Medical Student Run Project in a Medical Student Run Free Clinic for Improving Access to Care in an Urban Minority Buffalo,

Evaluation of the LII after one year

• 579 patients seen, 319 (55%) uninsured • 281 (88%) of uninsured screened for eligibility• 52 (16%) were repeat screens on repeat visits• 224 (70%) uninsured individual patients screened • 90% African-American, 9% Caucasian, 1% other

• Insurance eligibility• 26% eligible• 53% not eligible• 11% insurance pending through other source• 10% not interested in screening

Page 14: “INSURING THE UNINSURED” A Medical Student Run Project in a Medical Student Run Free Clinic for Improving Access to Care in an Urban Minority Buffalo,
Page 15: “INSURING THE UNINSURED” A Medical Student Run Project in a Medical Student Run Free Clinic for Improving Access to Care in an Urban Minority Buffalo,

Reason for Insurance Ineligibility (out of 118 applications)

3%

2%1%

3%

7%

39%

45%

Unaccompanied Minor

Income too high

No income

Have Medicare

From out of the area

On Disability

Not a citizen

Page 16: “INSURING THE UNINSURED” A Medical Student Run Project in a Medical Student Run Free Clinic for Improving Access to Care in an Urban Minority Buffalo,

Eligible Patients

• 57 out of 59 qualifying patients filled out application packets.

• 54% women, 46% men• 2 declined to fill out application because they didn’t want

didn’t have time.

• 23 out of 57 (40%) completed applications with documentation and were accepted for a total of 33 insured patients.

• 33 out of 224 (15%) of individual uninsured patients were enrolled in permanent health insurance.

Page 17: “INSURING THE UNINSURED” A Medical Student Run Project in a Medical Student Run Free Clinic for Improving Access to Care in an Urban Minority Buffalo,

Conclusions

• The majority of our ineligible population has an income above qualifying levels reflecting the national statistic for ineligibility.

• A portion of patients using free clinics are eligible for free government sponsored health insurance programs.

• Medical and undergraduate students are a good resources for increasing the screening potential of clinics.

Page 18: “INSURING THE UNINSURED” A Medical Student Run Project in a Medical Student Run Free Clinic for Improving Access to Care in an Urban Minority Buffalo,

Where do we go from here to improve the success of the LII?

• Applicants lost to follow up• Phone disconnected• Not interested• Job changes affecting eligibility

• Single encounter with the applicant.

• Increase screening to 100%

• Advertise

Page 19: “INSURING THE UNINSURED” A Medical Student Run Project in a Medical Student Run Free Clinic for Improving Access to Care in an Urban Minority Buffalo,

Buffalo Civic Empowerment Award