integral analysis of the entrepreneurial ecocsystem in savannah

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Running head: THE ENTRENEURIAL ECOSYSTEM IN SAVANNAH An Integral Analysis of the Entrepreneurial Ecosystem in Savannah, Georgia USA Benjamin S. Cheeks International School of Management, Paris, France Author Note This paper was submitted to fulfill the requirements of 7025-MSME - Managing Small and Medium Sized Enterprises. I would like to thank Dr. Tobias De Coning and my fellow ISM doctoral students for making the class an interactive and successful learning environment. In addition, I would like to thank all of those within Savannah’s entrepreneurial ecosystem that agreed to be interviewed. Correspondence concerning this article should be addressed to Benjamin S. Cheeks. Email: [email protected]

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As we enter this integral era, how should the entrepreneurial ecosystem of a community be analyzed? More advanced models are necessary to deal with the intricate challenges faced by communities as they develop and become increasingly more complex. This paper proposes a framework using the quadrants and levels of Integral Theory for analyzing an entrepreneurial ecosystem. This framework can be adopted by community leaders, entrepreneurs, and support organizations keen to implement a more comprehensive and integrated approach. The framework was applied to the entrepreneurial ecosystem of the City of Savannah, Georgia, USA.Based upon this analysis, several interventions were identified to enable further the ecosystem’sdevelopment.

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  • Running head: THE ENTRENEURIAL ECOSYSTEM IN SAVANNAH

    An Integral Analysis of the Entrepreneurial Ecosystem in Savannah, Georgia USA

    Benjamin S. Cheeks

    International School of Management, Paris, France

    Author Note

    This paper was submitted to fulfill the requirements of 7025-MSME - Managing Small

    and Medium Sized Enterprises. I would like to thank Dr. Tobias De Coning and my fellow ISM

    doctoral students for making the class an interactive and successful learning environment. In

    addition, I would like to thank all of those within Savannahs entrepreneurial ecosystem that

    agreed to be interviewed.

    Correspondence concerning this article should be addressed to Benjamin S. Cheeks.

    Email: [email protected]

  • THE ENTRENEURIAL ECOSYSTEM IN SAVANNAH

    Cheeks, Benjamin S. 2

    Abstract

    As we enter this integral era, how should the entrepreneurial ecosystem of a community be

    analyzed? More advanced models are necessary to deal with the intricate challenges faced by

    communities as they develop and become increasingly more complex. This paper proposes a

    framework using the quadrants and levels of Integral Theory for analyzing an entrepreneurial

    ecosystem. This framework can be adopted by community leaders, entrepreneurs, and support

    organizations keen to implement a more comprehensive and integrated approach. The

    framework was applied to the entrepreneurial ecosystem of the City of Savannah, Georgia, USA.

    Based upon this analysis, several interventions were identified to enable further the ecosystems

    development.

    Keywords: entrepreneurial ecosystem, integral theory, levels of development, spiral dynamics,

    action research, Savannah

  • THE ENTRENEURIAL ECOSYSTEM IN SAVANNAH

    Cheeks, Benjamin S. 3

    An Integral Analysis of the Entrepreneurial Ecosystem in Savannah, Georgia USA

    The Savannah, Georgia region is poised to become one of a new breed of innovative

    Southern cities within the United States. Savannah is supported by its strategic location and

    intermodal transportation assets, high quality of life, emerging creative class, and existing

    industrial base. Savannah offers unspoiled natural resources, low cost of living, numerous

    higher education institutions, vibrant arts and entertainment, great food, and Southern

    hospitality.

    The City of Savannah seeks to usher in a period of innovation and reinvention to help

    ensure the citys ongoing prosperity. Its stated ambition is to help build a strong and

    sustainable entrepreneurial community that will attract entrepreneurs, mentors, business

    coaches, and investment opportunities as well as provide an outlet for the latent talent within the

    region. Savannah can become a hotbed for entrepreneurship. In many ways, it is an ideal

    environment for high-growth startup companies. The sizable presence of executives who have

    either retired to Savannah or own a second home is a rich pool of opportunity. Representative

    companies include Coca-Cola, General Motors, T. Rowe Price and many more. In addition, the

    Savannah region benefits from the proximity of great learning institutions such as:

    Georgia Institute of Technology

    Georgia Southern University

    Armstrong Atlantic State University

    Savannah State University

    Savannah College of Art and Design

    While the City of Savannah will continue to lead efforts to increase the level of

    entrepreneurship through supporting small business creation, they realize that this task cannot

    be successfully undertaken alone. Partnerships between the city and various stakeholders

    remain a critical success factor.

  • THE ENTRENEURIAL ECOSYSTEM IN SAVANNAH

    Cheeks, Benjamin S. 4

    The current challenge becomes giving the stakeholders the most accurate and relevant

    information from which to act in pursuit of their cause. The purpose of this paper is to present

    an analysis of the underlying dynamics of the entrepreneurial ecosystem in Savannah, GA and

    recommend interventions to improve said ecosystem. This document should be viewed as a

    strategic framework rather than a blueprint or a detailed implementation plan.

    Approach

    Given the fact that the author of this paper is also a stakeholder within the

    entrepreneurial ecosystem of Savannah, action research will be used. With action research, the

    actors in the field are actively involved in the research project. McNiff (2013) describes how

    studies using actions research seek to:

    1. marshal change in a system in which the researcher operates on a daily basis in order to

    foster continuous growth and development.

    2. understand change mechanisms by stepping into the system to determine key leverage

    points.

    3. build relationships with other stakeholders in the system to develop shared meaning, a

    common purpose, and an esprit de corps in order to improve the current state.

    Actions research involves the following seven step process (Sagor, 2000).

    1. Select a focus

    2. Clarify framework and theories

    3. Identify research questions

    4. Collect data

    5. Analyze data

    6. Report results

    7. Take informed action

  • THE ENTRENEURIAL ECOSYSTEM IN SAVANNAH

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    Focus

    For this paper, the research will focus on improving the entrepreneurial ecosystem in

    Savannah, Georgia, USA.

    Frameworks and Theories

    There are a variety of frameworks available to assess and track the development of an

    entrepreneurial ecosystem. ANDE (2013) reviewed nine of these approaches in an effort to

    develop an Entrepreneurial Ecosystem Diagnostic Toolkit. These nine tools consist of:

    1. Babson College - Babson Entrepreneurship Ecosystem Project

    2. Council on Competitiveness - Asset Mapping Roadmap

    3. George Mason University - Global Entrepreneurship and Development Index

    4. Hwang, V.H. - Innovation Rainforest Blueprint

    5. Koltai and Company - Six + Six

    6. GSM Association Information and Communication Technology Entrepreneurship

    7. Organisation Economic Co-operation and Development - Entrepreneurship

    Measurement Framework

    8. World Bank - Doing Business

    9. World Economic Forum - Entrepreneurship Ecosystem

    The range of complexity within these frameworks varies from the Asset Mapping Roadmap with

    150 individual indicators to the more conceptual Koltai and Babson models. From over 200

    indicators, ANDE (2013) identified the ones they deemed most relevant and created a

    comprehensive list of 65 indicators across 8 domains.

    A tenth framework was recently published by Stangler & Bell-Masterson (2015). This

    framework looks at the indicators of entrepreneur system vibrancy. These measures are

    density, fluidity, connectivity, and diversity.

  • THE ENTRENEURIAL ECOSYSTEM IN SAVANNAH

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    While all of these frameworks are careful to take a look at the entrepreneurial ecosystem

    holistically, none examines the ecosystem with the thoroughness of the four perspectives model

    of Integral Theory. Therefore, for this paper, the author has chosen to develop a new model to

    examine Savannahs entrepreneurial ecosystem based upon Integral Theory.

    Integral Theory. Integral Theory is portrayed by Wilber (2001) as a theory of

    everything. It attempts to include as many perspectives as possible to develop a coherent view

    of the topic of study. Integral Theory is often represented in a 2x2 matrix. Each quadrant of

    the matrix represents a perspective as well as a dimension of reality. The two axes of the matrix

    are interior/exterior and individual/collective. When combined, the following perspectives

    (intentional, behavioral, cultural, and social) can be distinguished: "I" (Upper Left quadrant),

    "It" (Upper Right quadrant), "We" (Lower Left quadrant), and "Its" (Lower Right quadrant)

    (Wilber, 2001).

    The next step is to overlay the dimensions of reality within the 2x2 matrix. These

    dimensions are aspects of the world that are always present. For example, everyone has some

    form of subjective experience such as thoughts and beliefs, as well as objective experiences such

    as observable behaviors and physiological components. These dimensions occur both alone and

    as members of groups (Wilber 2001).

    When the perspectives and dimensions of reality are combined they result in the 2x2

    matrix seen in Figure 1.

  • THE ENTRENEURIAL ECOSYSTEM IN SAVANNAH

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    Figure 1. Integral Theory. This 2x2 matrix illustrates the perspectives and dimensions of

    Integral Theory (Wilber, 1997).

    Levels of Development. When applying Integral Theory, it is also important to

    understand the development levels within the different individuals and stakeholder groups.

    The concept of levels of development emanated from the work of Professor Clare Graves

    and his study on value systems. Grave describes a value system as a way of defining reality in

    response to life conditions. Through his research, Grave determined that humans had

    developed eight core values. Values can belong to individuals, groups, and societies. It is

  • THE ENTRENEURIAL ECOSYSTEM IN SAVANNAH

    Cheeks, Benjamin S. 8

    important to note that these value systems do not distinguish types of people, but rather the

    thinking in people (Marrewijk & Were, 2003).

    From Gravess research, Beck & Cowan (1996) developed the concept of Spiral Dynamics.

    Spiral dynamics describes how people and groups will remain in their current level of

    development until they realize that their current actions and behaviors are no longer adequate in

    addressing the current issues. However, once this realization is made, through adaptive

    intelligence, individuals and groups will move to a higher value system by developing new

    patterns of behaviors to confront the higher complexity of their new reality. Each successive

    level of development not only surpasses the previous stage, but also includes the previous stages.

    It is this pattern, or spiral, that describes how people, cultures, and systems evolve.

    It is critical that the ecosystem be analyzed and solutions developed from a four quadrant

    perspective and aligned to the relevant level of development. Beck (2001) summarizes this

    point best when he writes:

    Single quadrant solutions will fail to make a significant difference. Both interior (within

    the hearts and minds of individuals and cultures) and exterior (the exterior

    arrangements, economic perks, political structures, and social rules and regulations)

    must be meshed, coordinated, and aligned to the relevant level (stages of social

    development) to get maximum impact.

    Research Questions

    Using the four quadrants of Integral theory, four questions were developed to gain insight

    into the different perspectives and values of the stakeholders within Savannahs entrepreneurial

    ecosystem.

    1. Intention: Why is it important to you to be involved in Savannahs entrepreneurial

    ecosystem (Upper-Left quadrant)

  • THE ENTRENEURIAL ECOSYSTEM IN SAVANNAH

    Cheeks, Benjamin S. 9

    2. Behavior: What actions do you take to support the entrepreneurial ecosystem in

    Savannah? (Upper-Right quadrant)

    3. Relationships: What other groups within Savannahs entrepreneurial ecosystem do you

    interact with and what is your impression of them? (Lower-Left quadrant)

    4. Systems: What are the issues facing Savannahs entrepreneurial ecosystem?

    Lower-Right quadrant)

    Collecting and Analyzing Data

    Data collection began with exploratory desk research on the key stakeholders within the

    ecosystem. From there, a cross-section of active individuals and organizations within the

    ecosystem were identified as candidates to interview. In total, 16 different individuals were

    interviewed (Table 1). The stakeholders groups identified were entrepreneurs, investors,

    supporting organizations, universities, local government, and the local media (see appendix for a

    detailed description of each stakeholder). Financial institutes were not included due to the fact

    that in the US, banks rarely provide loans directly to the startup community. While small

    business development loans are available from banks, these are usually coordinated through the

    Small Business Administration (SBA) and the SBA would be the entrepreneurs main point of

    interaction through this process.

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    Table 1

    List of Different Stakeholders Interviewed in this Study

    Stakeholder Interviews

    Entrepreneurs 5

    Investors 3

    Supporting Organizations 4

    Universities 2

    Local Government 1

    Local Media 1

    Upon identifying the key stakeholders, each was interviewed using a semi-structured

    interview process centered on the four research questions. This data was then analyzed from a

    four quadrant perspective in order to determine:

    1. the levels of development within the ecosystem.

    2. an overview of the interests and values within the ecosystem.

    3. the favorable elements of the ecosystem.

    4. the key issues facing the ecosystem.

    Results

    Levels of Development

    Individuals and groups within the entrepreneurial ecosystem will apply values and create

    supporting structures based upon current conditions. From analyzing the data compiled from

    the interviews and using a framework from Marrewijk & Werre (2003), four different levels of

    development within Savannahs entrepreneurial ecosystem can be observed. These

    development levels reflect the different motivations for support of the entrepreneurial

    ecosystem. They are defined in Table 2.

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    Table 2

    Levels of Development within Savannahs Entrepreneurial Ecosystem

    Ambition level Description Example

    Compliance-driven Contributions to the

    entrepreneurial ecosystem at this

    level are motivated by duty or

    obligation. For these people

    regulation provides order and

    stability within the system.

    A clerk at the office that grants

    business licenses.

    A loan officer that processes small

    business loans.

    Profit-driven Contributions to the

    entrepreneurial ecosystem at this

    level are motivated by personal

    gain, such as profit or pleasure.

    An entrepreneur only looking to

    make money and contributes to

    the entrepreneurial ecosystem only

    to the extent it will serve him.

    An investor that chooses

    investments solely based upon

    return.

    Someone involved in the

    ecosystem because they enjoy

    associating with entrepreneurs.

    Caring Contributions to the

    entrepreneurial system at this level

    are motivated by a desire to

    balance social and economic

    An individuals or group that desire

    to create a more vibrant and

    diverse community.

  • THE ENTRENEURIAL ECOSYSTEM IN SAVANNAH

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    concerns to create a more vibrant

    and balanced community.

    Synergistic Contributions to the

    entrepreneurial system at this level

    are motivated by the belief that a

    strong and thriving

    entrepreneurial ecosystem is

    beneficial to the community as a

    whole and offers the best path

    from poverty to prosperity.

    A person or group within the

    ecosystem that believes that a

    rising tide lifts all boats. These

    individuals and groups see a

    strong entrepreneurial ecosystem

    as a way to improve the

    socioeconomics of the city.

    When analyzing the data to determine the levels of development within the ecosystem,

    there was one unexpected finding. Several of the individuals interviewed interact with the

    entrepreneurial ecosystem through more than one stakeholder group and depending upon the

    group with which they identify at the time of questioning, their level of development is different.

    For example, I interviewed one entrepreneur who is also an investor. When identifying as an

    entrepreneur, this individual operates from a caring level of development. Her interest in

    supporting the entrepreneurial ecosystem is to help create a vibrant and diverse community.

    However, when identifying as an investor, she reverts to a profit-driven level. While more

    research is required around this idea, the data suggests that when engaging an individual, it is

    important to understand the group with which they are identifying at that time in order to best

    communicate.

  • THE ENTRENEURIAL ECOSYSTEM IN SAVANNAH

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    Interests and Values within the Ecosystem

    Table 3 summarizes the interests and values of the stakeholders within Savannahs

    entrepreneurial ecosystem.

    Table 3

    Interests and Values of Stakeholders

    Stakeholder Interests Values

    Entrepreneurs Making money

    Having self-expression and

    freedom in their work

    Creating a vibrant and diverse

    community

    Creating a strong entrepreneurial

    ecosystem to support their

    business

    Attracting other entrepreneurs to

    the region

    Being an entrepreneur is a strong

    part of their identity

    Profit Driven: first-time

    entrepreneurs were more

    interested in profit than giving

    back to the ecosystem

    Caring: serial entrepreneurs felt

    that a healthy entrepreneurial

    ecosystem would lead to a more

    vibrant and diverse community

    Investors Making money

    Associating with entrepreneurs

    Making deals

    Creating a healthy ecosystem to

    produce prepared entrepreneurs

    and also to help their investments

    grow

    Profit Driven: the investors

    interviewed were primarily driven

    by profit and the enjoyment they

    received from associating with

    entrepreneurs.

    Caring: to a lesser degree. The

    investors wanted a more vibrant

    and diverse community, but not at

    the expense of ROI.

  • THE ENTRENEURIAL ECOSYSTEM IN SAVANNAH

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    Support

    Organizations

    Creating a healthy ecosystem

    Creating a strong sense of

    community and support among

    the entrepreneurs

    Creating a vibrant and diverse

    community

    Preparing entrepreneurs for

    success by providing training,

    mentoring, and access to

    resources; including financial

    resources

    Caring: all of the support

    organizations were caring; one in

    particular has a strong synergistic

    perspective

    Universities Graduating students prepared to

    support the needs of industry and

    the entrepreneurial community.

    Creating a positive impact on the

    entrepreneurial ecosystem

    Improving the competiveness and

    the innovativeness of the

    ecosystems entrepreneurs

    Caring: the universities want to

    create a strong entrepreneurial

    ecosystem to help the community

    realize its human potential and

    social responsibility. However,

    they fall short of synergistic as

    they narrowly define their role

    within in the ecosystem.

    Local

    Government

    Serving the interests of the people

    of Savannah

    Creating jobs

    Creating a more supporting and

    efficient regulatory framework to

    lessen the burden on the citys

    Compliance driven with a caring

    perspective from the government

    employees.

  • THE ENTRENEURIAL ECOSYSTEM IN SAVANNAH

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    entrepreneurs

    Determining how the

    entrepreneurial community can

    best support the city.

    Local Media Finding a good story

    Associating with entrepreneurs

    Profit Driven: local media

    desires to find compelling stories

    that interest their readers.

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    Cheeks, Benjamin S. 16

    Favorable Elements of the Entrepreneurial Ecosystem

    Figure 2 organizes the favorable elements of Savannahs entrepreneurial ecosystem using

    the perspectives of Integral Theory.

    Figure 2. Favorable findings. This figure uses the four quadrant model to illustrate the

    favorable findings within Savannahs entrepreneurial ecosystem.

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    Key Issues and Barriers Facing the Entrepreneurial Ecosystem

    Figure 3 organizes the issues and barriers facing Savannahs entrepreneurial ecosystem

    using the perspectives of Integral Theory.

    1

    Figure 3. Issues and barriers. This figure uses the four quadrant model to illustrate the issues

    and barriers within Savannahs entrepreneurial ecosystem.

    1 a pejorative term, referring to someone who engages in cronyism among men who have known each other for a

    long period of time. Collectively these people are referred to using the slang term,good ol' boy network (also

    known as an old boys' club). (Good ol boy, 2015)

  • THE ENTRENEURIAL ECOSYSTEM IN SAVANNAH

    Cheeks, Benjamin S. 18

    Proposed Interventions

    From the analysis, several interventions were identified with the intent of helping the

    stakeholders better coordinate their efforts and to enable further development of Savannahs

    entrepreneurial ecosystem. These interventions are grouped into the areas of public/private

    partnerships, expansion of current services, data collection, education, and public relations.

    Public / Private Partnerships

    Provide entrepreneurs an opportunity to beta test their products and ideas by

    accessing city resources. The City of Savannah is doing this with Quickit

    (http://www.thequickitapp.com) to manage parking tickets. This collaboration

    could serve as a model for future interactions.

    Promote solutions from local entrepreneurs to enable STEM education in the

    local schools. Two local startups, UrbanSTEM (http://www.urbnstem.com) and

    CREATOMbuilder have created products and services in this space.

    Expanding Existing Programs

    Provide additional funding to The Creative Coast to create a Community Catalyst

    position. It would be this persons role to monitor the pulse of the

    entrepreneurial ecosystem and ensure coordinated and collaborative activities

    among the stakeholders. This person could also serve as industry outreach to

    engage the regions existing industry into the entrepreneurial ecosystem.

    Coordinate with Georgia Tech to expand the CEISMC program

    (https://www.ceismc.gatech.edu) in the Savannah area. The Center for

    Education Integrating Science, Mathematics, and Computing (CEISMC)

    (pronounced like "seismic") is a partnership uniting the Georgia Institute of

    Technology with educational groups, schools, corporations, and opinion leaders

    throughout the state of Georgia.

  • THE ENTRENEURIAL ECOSYSTEM IN SAVANNAH

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    Create more opportunities and forums for local entrepreneurs to link with the

    regions large industry. Examples include connecting the regions entrepreneurs

    with the Port of Savannah to create innovative logistics solutions or with the

    tourism industry to create innovative tourism products.

    Data Collection

    Commission a detailed survey of the entrepreneurial ecosystem in Savannah. It

    became clear through the research phase that there is incomplete knowledge

    across the ecosystem of the available resources and capabilities. The end result

    should be similar to the website created in Charleston, SC, a similar size coastal

    community located 110 miles to the north. The model website can be found at

    http://www.charlestonee.com.

    Create a detailed flowchart of the process to establish a new business in Savannah

    to educate entrepreneurs and find areas for improvement.

    Educational Programs

    Develop or secure educational programs for local entrepreneurs. There are many

    training opportunities available through ATDC at Georgia Tech, but most of these

    courses take place in Atlanta. With better coordination and promotion, these

    courses could also be held in Savannah.

    Develop or secure educational programs for local investors. There are people in

    Savannah that are interested in angel investing. However, these groups are not

    educated on the process.

    Develop or secure educational programs for local government. The local

    government needs to better understand how technology companies are developed

    and operate and the future of entrepreneurship. The city must look to the future

    rather than the present or the past in order to develop programs to support the

    ecosystem.

  • THE ENTRENEURIAL ECOSYSTEM IN SAVANNAH

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    Public Relations

    Promote the shared spaces such as The Creators Foundry and Guild Hall as

    places for start-up entrepreneurs to congregate and network.

    Celebrate entrepreneurial stories and successes in the local media, government

    literature, speeches, and interviews. In absence of big success stories to inspire

    the current generation of entrepreneurs, focus should be placed on celebrating

    even the smallest of milestones. Success stories can have a stimulating effect on

    the entrepreneurial ecosystem by inspiring imitators and the imagination of the

    community.

    Discussions

    There were three themes that emerged during the research process.

    1. The Creative Coast is seen by all stakeholders as the lead support group within the

    entrepreneurial ecosystem; particularly for those entrepreneurs engaged in innovative or

    technology businesses. The Chamber of Commerce was viewed as too oriented towards

    travel and tourism related businesses. SEDA was viewed as being interested in bringing

    big businesses to Savannah rather than nurturing Savannahs nascent businesses.

    SCORE and the SBA have the image of servicing more traditional businesses. In

    addition, there are very few instances of collaboration among these groups. If The

    Creative Coast is the organization that Savannah looks to in order to grow its

    entrepreneurial ecosystem, more resources will need to be added to support this effort.

    A good would be the Community Catalyst position recommended in this paper.

    2. The City of Savannah is viewed as neutral to negative in their support for the

    entrepreneurial ecosystem. Most of the interviewees have low expectations from the

    local government and only desire that it work to remove the regulatory roadblocks and

    bureaucracy to starting a business. Several of the recommended interventions were

    designed to begin to change this image.

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    3. More training is needed for all groups within the ecosystem. In the past, training

    programs to support customer definition and other entrepreneurial business

    requirements have been poorly attended. However, it is hoped that with the recent

    addition of community spaces such as The Creators Foundry and The Guild Hall more

    entrepreneurs will come together to take advantage of these offerings.

    Limitations of this study

    Due to time constraints, this study is limited to interviews from 16 different individuals.

    In some stakeholder groups only one person was interviewed. In order to get a more thorough

    view of Savannahs entrepreneurial ecosystem, many more interviews would need to occur. In

    addition, the recommended interventions were neither created nor reviewed by a

    multi-stakeholder forum and are largely the perspective of the author. This fact could limit both

    the thoroughness and the adoptions of these recommendations.

    Conclusions

    As communities develop and become increasingly more complex, more advanced

    models are necessary to deal with the intricate challenges they face. This paper sets out to

    analyze Savannahs entrepreneurial ecosystem using an Integral Theory model, and from this

    analysis recommend interventions to improve the ecosystem.

    Integral Theory is important to understand the entire ecosystem from its different

    perspectives and levels of development. In this integral era, individual elements of the

    entrepreneurial ecosystem cannot be analyzed alone. In isolation, each stakeholder groups

    actions can be conducive to entrepreneurship but insufficient to sustain it. Thats where many

    efforts go wrongthey address only one or two elements of the ecosystem. Ignoring the

    interconnected nature of the ecosystem elements can lead to unintended outcomes.

    Encouraging a community to have entrepreneurial aspirations can boomerang and cause

  • THE ENTRENEURIAL ECOSYSTEM IN SAVANNAH

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    frustration and brain drain if those desires are stymied by an unconducive environment

    (Isenberg, 2010).

    Whether or not the City of Savannah and the other stakeholder groups implements these

    intervention options, they must take advantage of all available experiences and commit to

    on-going experimentations. Interventions such as those suggested in this paper and many

    others, must be effected and the results reviewed and refined on a regular basis. In keeping with

    the dynamic nature of entrepreneurship, the ongoing review of the impact of these policies

    remains critical to enabling the necessary support and service improvements. The alternative of

    taking years to determine a plan and waiting for results is not acceptable.

    It is the hope of the author that the structure described in this paper can provide a

    mechanism through which the pulse of the entrepreneurial ecosystem can be efficiently and

    effectively determined. Also, to create a common framework through which stakeholders can

    engage in cohesive dialogue about the issues and barriers to growth. For it is only through this

    integrated and unified stance that we can advance solutions to meet the challenges of Savannahs

    entrepreneurial ecosystem.

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    Appendix

    Detailed Descriptions of each Stakeholder Group and Key Programs

    Entrepreneurs

    The five entrepreneurs interviewed for this study included a cross-section of first-time and serial

    entrepreneurs as well as entrepreneurs at the start-up phase and those with established

    businesses. All entrepreneurs were actively engaged in Savannahs entrepreneurial ecosystem.

    Investors

    Each investor interviewed is an individual investor within the Savannah ecosystem. There are

    currently no angel or venture funds focusing exclusively on the Savannah entrepreneurial

    community.

    Supporting Organizations

    The supporting organizations identified as critical to the entrepreneurial ecosystem are The

    Creative Coast, SCORE, SBA, SEDA, and the Chamber of Commerce. Two community spaces

    were also identified. These were The Creators Foundry and Guild Hall.

    The Creative Coast. The Creative Coast (http://www.thecreativecoast.org) nurtures

    individuals in the community interested in starting a business by cultivating an environment in

    which they can thrive. The Creative Coast sponsors a number of programs, including:

    Geekend, FastPitch, StartupLounge, 1 Million Cups, and RailsBridge.

    Geekend. Geekend is an opportunity to interact with people taking the tech and

    creative industries by storm. The event brings together the brightest geeks, designers, coders,

    innovators, artists, technology mavericks, and forward-thinking entrepreneurs. The event

    includes cutting edge speakers, fun-filled after-parties, and networking opportunities.

    FastPitch. FastPitch allows entrepreneurs to make a three-minute pitch of their

    innovative venture and be assessed as to the viability of the ventures by local community

    leaders, academics, and investors. Coaching and feedback is provided before, during, and after

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    to better prepare the presenter and how to pitch their idea. Entrepreneurs compete for cash

    prizes in three categories, student, service-based and product-based.

    StartupLounge. StartupLounge works to improve the capital environment for early

    stage companies with high growth potential throughout the Southeast. In 2014, StartupLounge

    Savannah included over 70 investors and entrepreneurs.

    1 Million Cups. 1 Million Cups (http://www.1millioncups.com) is a free, weekly

    national program designed to educate, engage, and connect entrepreneurs. Developed by the

    Kauffman Foundation (www.kauffmann.org ), 1MC is based on the notion of entrepreneurs

    discovering solutions and networking over a million cups of coffee. The culture surrounding 1

    Million Cups is that of a supportive, neutral space welcoming entrepreneurs to be open and

    honest about their businesses and the challenges they face.

    RailsBridge. RailsBridge is a Ruby on Rails event focusing on developing functional

    web apps and programming in Ruby. RailsBridge Savannah workshops are held quarterly at

    The Creators Foundry.

    SCORE. SCORE (https://www.score.org) is a nonprofit association dedicated to

    helping small businesses form, grow and achieve their goals through education and mentorship.

    SCORE provides mentoring, workshops, business tools, templates and advice. Most of the 23

    mentors in the Savannah SCORE office are retired leaders with deep business knowledge and

    experience.

    Small Business Adminstration (SBA). The SBA licenses two non-profit

    businesses in Savannah. These are the Small Business Development Center (SBDC) and the

    Small Business Assistance Corporation (SBAC).

    SBDC. The Small Business Development Center (http://www.georgiasbdc.org)

    provides low cost training and free consulting services including assistance with business plan

    development, market analysis and marketing strategies, financial analysis, compliance and legal

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    issues, and preparation of loan submissions for individuals who want to start their own

    businesses or expand an existing one

    SBAC. The Small Business Assistance Corporation (http://www.sbacsav.com) provides

    loans and technical assistance for new and existing small businesses.

    Savannah Economic Development Authority (SEDA). SEDAs (www.seda.org)

    mission is to create, grow and attract jobs and investment in the Savannah region. SEDA helps

    business relocate to the Savannah region and supports existing businesses to grow and expand.

    Program resources include workforce training programs, infrastructure, property searches,

    incentives, tax abatements, utilities, and permitting.

    Chamber of Commerce. Savannahs Chamber of Commerce

    (http://www.savannahchamber.com) was organized in 1806 making it one of the oldest in the

    country. It has a membership of approximately 2,200 businesses. The Chamber offers the

    opportunity for networking, education, marketing and community involvement. The Chamber

    acts as a business entity to impact public policy, advocacy and government, and works to

    economically grow the region and create an environment conducive to job growth. The

    LaunchSAVANNAH council seeks to foster an environment that attracts and retains young

    talent in Savannah.

    Community Spaces. Two community spaces were identified by the ecosystem

    stakeholders as integral to the entrepreneurial community. These are The Creators Foundry

    and Guild Hall.

    The Creators Foundry. The Creators' Foundry

    (http://www.thecreativecoast.org/creators-foundry) is an entrepreneurial community facility

    utilized for office and meeting space. The space is designed for technologists, designers, artists,

    cultural workers, entrepreneurs, and small-businesses to gather for events and use as office

    space. The Creators' Foundry hosts BIZlab startups. BIZlab companies enroll in a 12-18

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    month mentoring, coaching, and intensive assistance program developed to nurture high

    growth organizations.

    Guild Hall. The Guild Hall (http://theguildhall.com) is a place where creative people

    (coders, makers, designers, gamers, performers, and storytellers) gather to build community

    and learn. Guild Hall markets its space as an entire creative campus for gamers, makers, and

    designers. The Hall consists of several buildings, as well as outdoor spaces where members

    and guests can congregate.

    Universities

    The universities identified as instrumental in Savannahs entrepreneurial ecosystem were

    Georgia Tech, Georgia Southern, Armstrong Atlantic State, Savannah State, and the Savannah

    College of Art and Design (SCAD).

    Georgia Tech. The Enterprise Innovation Institute (http://innovate.gatech.edu) is

    Georgia Techs business outreach organization and serves as the primary vehicle to achieve

    Georgia Techs goal of expanded local, regional, and global outreach. EI2 helps enterprises

    improve their competitiveness to significantly impact the economy. EI2 is the nations largest

    and most comprehensive university-based program of business and industry assistance,

    technology commercialization, and economic development.

    There are four EI2 programs servicing the Savannah Entrepreneurial Ecosystem. These

    include the Georgia Manufacturing Extension Partnership (www.GaMEP.org) , Advanced

    Technology Development Center (www.ATDC.org), Georgia Tech Procurement Assistance

    Center (www.GTPAC.org), and the Center for Education Integrating Science, Mathematics, and

    Computing (www.CEISMC.gatech.edu).

    GaMEP. GaMEP is a program helping small and medium sized manufacturers to find

    innovative solutions to reduce costs or increase revenue. GaMEP is a state and federally

    funded organization making it a cost-effective solution.

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    ATDC. ATDC is a startup technology business incubator helping entrepreneurs launch

    and build transformative technology companies. ATDC connects companies to the coaching,

    capital, customers, and University resources & talent they need to thrive, thereby increasing the

    likelihood of success. ATDC has one entrepreneur in residence in Savannah. Other ATDC

    programs in Savannah are supported virtually through the Atlanta campus.

    GTPAC. GTPAC provides education on navigatung the government procurement

    process. Classes are held by The Contracting Education Academy of GTPAC and cover a wide

    range of government contracting topics taught by experts who have many years of government

    contracting experience. Classes provide comprehensive instruction on how to do business in the

    government marketplace, the fundamentals to begin the process, and instruction on the

    electronic tools to research and identify government contracting opportunities. GTPAC experts

    provide teaching, mentoring and coaching. Their services are available at no cost to Georgia

    businesses.

    CEISMC. CEISMC (pronounced like "seismic") is a partnership uniting the Georgia

    Institute of Technology with educational groups, schools, corporations, and opinion leaders

    throughout the state of Georgia. CEISMC Summer P.E.A.K.S. (Programs for Enrichment and

    Accelerated Knowledge in STEM) are hands-on, interactive learning experiences held in

    elementary and middle schools in Savannah. Summer P.E.A.K.S. give participants the chance

    to enhance learning during the summer in experiential activities . P.E.A.K.S. cover many

    different Science, Technology, Engineering, and Mathematics (STEM) concepts.

    Georgia Southern. Georgia Southerns Center for Entrepreneurial Learning and

    Leadership (http://www.georgiasouthern.edu) is a center for entrepreneurship started at

    Georgia Southern University in 2008. It seeks to contribute to the economic and social

    well-being of Coastal Georgia through entrepreneurship education and venture creation. The

    Center has a network of 12 Entrepreneurial Champions, Faculty and Staff based in departments

    across the University promoting and developing entrepreneurship opportunities. In addition,

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    Georgia Southern recently opened City Campus, an incubator and fabrication laboratory (Fab

    Lab) designed to create sustainable jobs, increase the number of local businesses, and improve

    and diversify the economic drivers in coastal Georgia

    Armstrong Atlantic State. Students in the Computer Science and Information

    Technology Program (http://www.armstrong.edu/Science_and_Technology) at Armstrong

    Atlantic State University provide a great talent pool for Savannahs businesses. The Computer

    Science Programming Team is consistently ranked within the top 25% of students in the

    Southeastern United States.

    Savannah State. The Center for the Advancement of Creativity and

    Entrepreneurship (the ACE Center) (http://savannahstate.edu/coba/ACECenter.shtml) is

    dedicated to establishing entrepreneurial experiences for students by expanding linkages

    between Savannah State University and the community of Savannah, Georgia and serving as a

    resource for fostering their entrepreneurial ventures. The ACE Center is intended to be a center

    of excellence and crucial driver of scholastic, educational and professional development

    opportunities in the areas of creativity and entrepreneurship within Savannah State University.

    The mission of the center is to advance the scholarship, teaching and practice of creativity and

    entrepreneurship.

    SCAD. SCAD (http://www.scad.edu ) offers more degree programs and specializations

    than any other art and design university. SCAD is uniquely qualified to prepare talented

    students for professional, creative careers. The SCAD students provide a unique talent pool to

    the Savannah entrepreneurial ecosystem.

    Local Government. Savannah's City government (http://www.savannahga.gov) adopted a

    council / manager form of government in 1954. The current City Council, which consists of the

    Mayor and eight Aldermen, levies taxes, enacts ordinances, adopts the annual budget, and

    appoints the City Manager. The City Manager is responsible for carrying out the policies and

    programs established by Council, recommending the annual budget and work programs,

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    appointing bureau and department heads, and exercising general supervision and control over

    all employees of the City. One of the City Council's priority is to "provide citizens a City that

    encourages and supports appropriate economic growth that creates jobs, expands City revenue

    and improves neighborhoods and commercial corridors."

    The department facilitating this edict is the Economic Development Department of the

    City of Savannah. It is sanctioned to facilitate economic development activities fostering a

    strong local economy and improving business and job growth. The Economic Development

    Department's programs and activities are geared toward improving opportunities for

    entrepreneurs and small businesses of Savannah and it has created the Savannah

    Entrepreneurial Center (SEC). The SEC is tasked with increasing local business creation and

    supporting economic empowerment of Savannah residents. They provide professional business

    mentoring, one-on-one business technical assistance, classroom training, networking

    opportunities, referrals, financial resources and incubator space.

    Local Media. The Savannah Morning News (http://savannahnow.com) produces the only

    daily newspaper in Savannah, Georgia. The business section of the paper, Business in Savannah

    (BiS) is published biweekly. BiS is targeted at the greater Savannah business community and is

    the established source for business news. Two business reporters provide a mix of cover stories,

    executive and business profiles, columns by experts in a variety of fields and other business

    content referencing bringing life to the economy of the region. In addition to physical content

    delivery, The Savannah Morning News and BiS have an online presence

    (http://businessinsavannah.com) and solicits for new content and content providers, inviting

    members of the business community to join as featured bloggers. Weekly cover stories examine

    key issues impacting the business community, including building permits, new business licenses,

    real estate transactions, interest rates and other data.