integrated business solutionsintegrated business solutions · generic 10 purchasing 11 sales 12...

Integrated Business SolutionsIntegrated Business SolutionsIntegrated Business SolutionsIntegrated Business Solutions

Volume 2

Administration Guide

Mantaray Software Sàrl

Version 6

May 2013

Mantaray Administration Reference

of 165

Manta Ray Administration Reference

of 165

This document contains proprietary information that is protected by copyright. No part of this

document may be photocopied, reproduced, or translated without the prior written consent of

Mantaray Software Sàrl. The information contained in this document is subject to change without

notice.

Mantaray Software Sàrl provides this material as is and makes no warranty of any kind, expressed

or implied, including, but not limited to, the implied warranties of merchantability and fitness for

a particular purpose. Mantaray Software Sàrl shall not be liable for errors contained herein or for

incidental or consequential damages (including lost profits) in connection with the furnishing,

performance, or use of this material whether based on warranty, contract, or legal theory.

Windows TM

is a trademark of Microsoft Corporation.

Copyright © 2001-2010 by Manuel Goeyers.

Copyright © 2010-2012 by Mantaray Software Sàrl.

Mantaray Software Sàrl

133, route de Diekirch

L-7220 Walferdange, Luxemburg

www.mantaray.lu

[email protected]


of 165

Manta Ray Administration Reference

of 165

Table of Contents

MANAGER FUNCTIONS 9

Company Maintenance 9

System Control File 10

Generic 10

Purchasing 11

Sales 12

Shipments 14

Manufacturing 15

Accounting 16

Insurance Contracts 17

Documents 18

Timesheets 19

Defaults 20

Message of the day 21

System 22

Server 23

Validation Tables 25

Agenda Setup 26

Task Setup 27

Address Setup 32

Contact Setup 41

Product Setup 58

Project Setup 65

Distribution 75

Inventory Setup 76

Manufacturing Setup 79

Accounting setup 85

Knowledge Base Setup 107

Insurances 122

SYSTEM ADMINISTRATION 127

Users 127

User Maintenance 127

Security Groups 133

E-Mail Profiles 134


of 165

User Interface 141

System Menus 141

Optional Fields 142

Report Writer 143

Interfaces 150

Field Translations 156

Generalized Codes 156

Master Comments 157

PART I

Manager Functions


of 165

Manager Functions

of 165

Manager Functions

The manager function menu is used to specify the default values that have to be displayed when creating

information like customers, suppliers and items and is used to create the validation tables that will contain the

primary data used by the company.

Therefore, validation tables have to be defined with caution. All modules used throughout the system will refer

to these tables and will check the correctness of the information entered.

Company Maintenance

In this window all primary information related to the company will be entered. This information will be used to

create the report and document headers.

Figure 1 Company Maintenance

The following explains briefly how these fields are used:

- Company: Select a contact to reference. You can select a company from a list of existing contacts.

Contacts can be added and maintained with the application “Contact Maintenance” found in the

Organizer section.

- AdLines: Enter the address of the company. When you select a contact, the system will fill this

information out automatically.

- Phone: Enter the company’s phone number.

- Fax: Enter the company’s fax number.

- Mobile: Enter the company’s mobile number.

- E-mail: Enter the company’s default e-mail address.


of 165

- Web: Enter a reference to the company’s webpage. This reference is used as a hyperlink.

- Bank Account: Enter the company’s bank account number.

- VAT number: Enter the company’s VAT number.

- Registration number: Enter the company’s registration number.

- Tax zone: Choose the correct tax zone from a list of countries.

- Taxable: Indicate if the company is taxable or not.

- Info lines: Enter some extra info about the company.

System Control File

This program is used to define the parameters that the system is using.

Some of the parameters are used as “switches” to enable or disable features; other parameters are used to

define the counters used by the invoice or sales order programs.

Generic

The generic tabulator allows you to set some general parameters that are applied to all Mantaray modules.

Figure 2 Control File – General


- Site: Select the site that is used by default to store away new items.

- Use inventory: Check this field if the inventory flag has to be checked when creating items.

- Use field colors: Check this if required fields have to be displayed in another color.

Manager Functions

of 165

- Use Phone call tracking: Check this if your phone calls have to be tracked.

- Tracking File: enter the directory for the phone call file that needs to be tracked.

- Phone Dialing Prefix: Enter the prefix that always needs to be used when calling a contact from

Mantaray.

Purchasing

The purchasing tabulator allows you to set the parameters regarding purchases.

Figure 3 Control File - Purchasing


- Next PO Contract: Enter the number that will be used to create the next purchase contract. Mantaray

will count further after each creation.

- Next PO Invoice: Enter the number that will be used to create the next purchase order. Mantaray will

count further after each creation.

- Next PO Receipt: Enter the number that will be used to create the next inventory purchase receipt.

Mantaray will count further after each creation.

- Next Purchase Order: Enter the number that will be used to create the next purchase order. Mantaray


- Next PO Declaration: Enter the number that will be used to create the next purchase order customs

declaration note. Mantaray will count further after each creation.


of 165

- Default Binder: Select a binder where PO documents will be put by default.

- RCT-UNP Location: Select the location where items will be put temporarily when received

unexpectedly.

- Quarantine Location: Select the location where items will be put temporarily when received

expectedly.

- Prefix: Enter a prefix that will appear before each number generation.

Sales

The sales tabulator allows you to set the parameters regarding sales.

Figure 4 Control File – Sales


- Next SO invoice: Enter the number that will be used to create the next Sales Order Invoice. Mantaray


- Next Credit Note: Enter the number that will be used to create the next credit note. Mantaray will


- Next FSR Invoice: Enter the number that will be used to create the next FSR invoice. Mantaray will


- Next SO Quotation: Enter the number that will be used to create the next Sales Order quotation.


- Next SO Contract: Enter the number that will be used to create the next Sales Order contract.


Manager Functions

of 165

- Next Hire Contract: Enter the number that will be used to create the next renting contract. Mantaray


- Next SO: Enter the number that will be used to create the next Sales Order. Mantaray will count

further after each creation.

- Next SO Declaration: Enter the number that will be used to create the next sales order customs

declaration note. Mantaray will count further after each creation.


- Daybook: Enter the code that identifies the corresponding daybook.

- BO Method: Select a backorder method from a dropdown list.

- SO Lead Time: Enter a number of days a sales order may lead to a new sale.

- Use Backorders by default: Check this field to indicate that backorders should be used by default.

- SO Picking Required: Check this field to indicate that inventory picking is required before shipping can

be performed.

- SO Packing Required: Check this field to indicate that packing is required before items can be shipped.

- SO Shipping Required: Check this field to indicate that shipments are required before an order is

closed.


of 165

Shipments

The shipments tabulator allows you to set up parameters regarding the shipping of

items.

Figure 5 Control File - Shipments


- Next Box Number: Enter the number that will be used to create the next packing box. Mantaray will


- Next Load list: Enter the number that will be used to create the next load list. Mantaray will count

further after each creation.

- Next Shipment: Enter the number that will be used to create the next sales order shipment. Mantaray


- Use Partial Shipments: Check this field to indicate that partial shipments should be used.


Manager Functions

of 165

Manufacturing

The manufacturing tabulator allows you to set up parameters regarding the manufacturing of

items.

Figure 6 Control File - Manufacturing


- Next Work Order: Enter the number that will be used to create the next work order. Mantaray will


- Next Reparation: Enter the number that will be used to create the next machine reparation order.


- Prefix: Enter a prefix that will appear before each number.

- Quarantine Location: Enter a location where the items are put temporarily.


of 165

Accounting

The accounting tabulator allows you to set up parameters regarding the accounting

features.

Figure 7 Control File - Accounting


- Next Supplier GL Number: The next unique number that will be generated when creating a new

supplier.

- Next Customer GL Number: The next unique number that will be generated when creating a new

customer.

- Cost Price Rounding: The rounding to be created for purchasing.

- Sales Price Rounding: The rounding to be created for sales.

- Next Salary Check: Enter the number that will be used to create the next salary pay check.

- Use Global Tax Management: Toggle whether or not GTM is applied.

- Use GTM Popup’s: Toggle whether or not popups should appear.

Manager Functions

of 165

Insurance Contracts

This tabulator allows you to set up the parameters revolving around insurance

contracts.

Figure 8 Control File - Insurance Contracts


- Proposition Warning: The lead time in days where propositions can be open.

- Confirmation Warning: The lead time in days where confirmations can be open.

- Item Update Warning: The lead time in days where contract details can be open.

- Set Reminder in X days: Set a default reminder for business opportunities.

- Description: Enter a detailed description for the reminder.

- Reminder Days: Set how many days the reminder is valid.

- Next Insurance Policy: Enter the number that will be used to create the next insurance policy.

- Next Insurance Damage: Enter the number that will be used to create the next damage file.

- Prefix: Enter a prefix that will appear before each number.


of 165

Documents

This tabulator allows you to set up parameters revolving around your

documents.

Figure 9 Control File - Documents


- Use document versioning: Check this field to indicate that version control has to be used on

documents.

- Automatic increment of versions: Check this field to indicate if version numbers need to be updated

automatically.

- Use by default the Mantaray directory structures: Check this field to indicate that Mantaray has to

decide where to store documents with the hierarchy.

- Root Directory: The root directory to be used for document storage. This will be the starting directory

for the Mantaray structure.

- Archive Directory: Indicates the directory to be used to stored versioning.

- Separate System Documents: Check this field to indicate that Mantaray should separate system

documents from the regular ones.

- System Document Names: Enter a name of a document that Mantaray needs to identify as a system

document.

Manager Functions

of 165

Timesheets

This tabulator allows you to set up parameters for the use of

timesheets.

Figure 10 Control File – Timesheets


- Invoice Mark-up: Enter the mark-up percentage for the timesheets.

- Invoice Mark-up Ref: Enter a reference to an item for the timesheets.

- Minimum Time (Min.): Enter a minimum time in minutes to be put on the timesheets.

- Validation Required: Toggle whether or not the timesheet entries need to be validated.

- Set invoice Qty to 1 when generating: Toggle whether or not the invoice should set the quantity to 1

when generating invoices.

- Invoice Approval Required: Toggle whether or not the timesheets require approval to be put on

invoices.


of 165

Defaults

This tabulator allows you to set up some default

parameters.

Figure 11 Control File – Defaults

The following will briefly explain how these fields are used:

- Default language: Enter the language code for the default language.

- Default Credit Term: Enter the code for the default Credit Term.

- Default Customer Type: Enter the code for the default customer type.

- Default Supplier Type: Enter the code for the default supplier type.

- Language List: Enter the reference to a language list.

- Default Tax class: Enter the code for the default tax class.

- Default Tax code: Enter the default tax code.

Manager Functions

of 165

Message of the day

This tabulator allows you to create a message of the day and to lock the

database.

Figure 12 Control File - Message of the Day


- Lock Database: Toggle whether or not the database is locked.

- Lock Reason: Enter a reason why the database is locked.

- Free RTF formatted text: The message of the day to be displayed at application start-up.


of 165

System

This tabulator allows you to set up parameters regarding the synchronization with another system, namely

Verass.

Figure 13 Control File - System


- Enable Verass Connection: Toggle whether or not the system can connect to Verass.

- Client / Server Mode: When applicable, toggle whether or not the system will connect in client

or server mode.

- Directory Path: Enter the directory path of the Verass system.

- Host Name: When applicable, enter the host name to which you wish to connect.

- User Name: When applicable, enter the user name with which you wish to connect.

- Password: Enter a password for the user name.

- Server Type: Enter the server type you wish to connect to.

- Database: Enter the database you wish to connect to.

- Timesheet sync: Select the mode of syncing the timesheets between Verass and Mantaray.

- Location: Enter the location of the timesheet file of Verass.

- Closing Day: Enter the closing day for the timesheet.

- Outlook Sync Flag: Enter a sync flag for Outlook

Manager Functions

of 165

- Synchronization Master: Select the dominant program while synchronizing.

Server

This tabulator allows you to set the parameters for the Mantaray Server tool.

Figure 14 Control File – System


- Enable Server: Check this field to indicate that the Mantaray Server tool should apply to this

database.

- E-mail Service: Check this field to indicate that E-mails should be synchronized between your e-

mail program and Mantaray.

- Connection Service: Check this field to indicate that Mantaray should connect with another

database

- Messaging Service: Check this field to indicate that Mantaray should synchronize messages.

- Knowledge Base Service: Check this field to indicate that Mantaray should synchronize

knowledge bases.

- Interface Service: Check this field to indicate that Mantaray should synchronize different

interfaces.

- Schedule: Select a schedule that defines the manner in which the services should run.

- Last Run: Indicates the date and time since the last service was run.


of 165

- Input Directory: Fill out the directory where Mantaray puts the input logs.

- History Directory: Fill out the directory where Mantaray puts the history logs.

- Error Directory: Fill out the directory where Mantaray puts the error logs.

of 165

Validation Tables

The validation tables are used to store information that is used to validate data.

A validation table allows the user to select critical information from a list and to ensure that the entered

information is correct.

Mantaray divides the different validation windows into certain categories, based on the functionality of the

validation tables.

Figure 15 Tree Structure – Validation Tables

Each validation table will open a contextual maintenance window where you can define an individual record

for each table.


of 165

Agenda Setup

Meeting Room Browse

Add different meeting rooms with this window. Click to open the maintenance window and add a new

meeting room.

Figure 16 Meeting Room Maintenance


- Meeting Room: Enter a name for the meeting room.

- Description: Give a description or location of the meeting room.

- Start time: Fill out when the meeting room opens.

- Stop time: Fill out when the meeting room closes.

- Max. Persons: Fill out the maximum number of people who can sit there.

Manager Functions

of 165

Task Setup

Task Template Browse

Add different task templates with this window. Click to open the maintenance window and add a new task

template.

Figure 17 Task Template Maintenance – General


- Task: Give a name to the task template.

- Task Master: Select a main task template from a list of already defined templates. This would

create the current task as well when you select the main task.

- Description: Give a description to the task template.

- Category: Select the section for which the task would be created.

- Plan days: Fill out the lead time in which this tasks generates a new one.

- Next Task Ldt: Fill out the number of days between this task and the next.

- Priority: Set a priority level ranging from lowest to highest.

- Progress %: Indicate how far along the task you are


of 165

- Instructions: Fill out a set of instructions for this task template.

- Assign to: Indicate who the task is for. The default value is ‘user’.

- UserID: specify the user for whom the task is. Leave it open to give the task to the user who

activates the task.

- Backup: Fill out a username the task will go to if the main user is not available.

Figure 18 Task Template Maintenance – Advanced

- Main status: Select the status that will be used every time a new task is created with this

template.

- Pct: Indicate the default percentage for this task template.

- Keep History: Indicate whether or not a task created by this template should be logged, even

when the task status would be “finished” or “closed”.

- Milestone: Indicate if milestones should be kept.

- Keep Statistics: Indicate if you need statistics for the tasks created by this template.

- Refer to: Indicate to which task status the statistics shown need to refer to.

- Plan mode: Indicate if the task should have a due date (Towards date) or a start date (From date

on)

- Default status: Select the default status for each task created by this template.

Manager Functions

of 165

- Use on Task Activities: Indicate if the tasks created with this template should be shown in the

Task Activity window.

- Use as Disbursement: Indicate if the tasks should be invoiced.

Figure 19 Task Template Maintenance – Invoicing

- Invoice Refer. : Select how a task should be shown on the invoice. You can select from a list of

predefined items.

- Invoice Mode: Select how this task should be invoiced.

- Explode: Toggle whether or not this task is an explosion task.

- Pct: Indicate the percentage used to increase the price.

- Item: Select the item which price is augmented by the percentage.

- Checksum: This field shows the sum of all percentages.


of 165

Figure 20 Task Template Maintenance – Automation

- Open: Select a command to open a predefined window.

- Run time: Select when the predefined window needs to be opened.

- Generate when: Select a predefined condition that will automatically create a task using this

template.

- Lead Time: Fill out the lead time for the condition to generate a task using this template.

Manager Functions

of 165

Task Template Copy

The Task Template Copy is used to copy a main task template to create a new one.

The following explains briefly what these fields mean:

- From Main Task: Select the main task from which you wish to copy the content. You can select a

task from a list of predefined tasks.

- To: Give a titel to the new template you wish to create. If you have chosen a main task with

multiple subtasks, this tool will create all subtasks.


of 165

Address Setup

These applications are used to set up your address labels. Therefore they need to be created before entering

addresses.

Country Codes

Country codes are not only used to define addresses but also to define tax zones and intrastate codes.

Therefore, country codes must be defined prior to entering addresses.

Figure 21 Country Codes


- Country Code: Enter the country code.

- Description: Enter a long description that can be used on lists and reports to describe the

entered information.

- Type: Enter the country type (EC, EFTA or TC)

- ISO Number: Enter the ISO code for this country.

- Intrastate Code: Enter in this field the intrastate code.

- VAT Prefix: Enter the prefix used in the VAT code.

- Format: Enter in this field the VAT code format.

Manager Functions

of 165

State codes

State codes are used to make the entry of addresses easier. They should therefore be defined prior to entering

addresses.

Figure 22 State Codes


- State code: Enter the state code

- Country: Select the country in which this state is present



Government Regions

Government Region Codes are used to make the entry of addresses easier. They should therefore be defined

prior to entering addresses.

Figure 23 Government Regions


- Government Region Code: Enter the government region code.

- Country: Select the country in which the government region is present.


of 165

- State Code: Enter the state in which the government region is present.



Postal Codes

Postal codes are used to make the entry of addresses easier. They should therefore be defined prior to

entering addresses.

Figure 24 Postal Codes


- Postal Code: Enter the postal code or zip code.

- City: Enter the name of the city.

- Country Code: Enter the country code.

- State Code: Enter the state code.

- Gov. Region Code: Enter the government region code.

- District Code: Enter the district code.

- City Code: Enter the city code.

- Place Code: Enter the place code.

- Quarter Code: Enter the quarter code.

Manager Functions

of 165

Region Codes

Region codes are used to make the entry of addresses easier. They should therefore be defined prior to

entering addresses.

Figure 25 Region Codes


- Region: Enter the region code.



City Codes

City codes are used to make the entry of addresses easier. They should therefore be defined prior to entering

addresses.

Figure 26 City Codes



- Country: Enter the country code to which this city belongs.

- State code: Enter the state code to which this city belongs.


of 165



District Codes

District codes are used to make the entry of addresses easier. They should therefore be defined prior to

entering addresses.

Figure 27 District Codes








Manager Functions

of 165

Quarter Codes

Quarter codes are used to make the entry of addresses easier. They should therefore be defined prior to

entering addresses.

Figure 28 Quarter Codes













of 165

Place Codes

Place codes are used to make the entry of addresses easier. They should therefore be defined prior to entering

addresses.

Figure 29 Place Codes











Manager Functions

of 165

Geographic Types

Geographic types are used to describe a geographic location.

Figure 30 Geographic Types


- Type: Enter a type code.



Geographic Locations

Geographic locations are used to pinpoint a location.

Figure 31 Geographic Locations



of 165

- Street code: Enter a street code.

- Type: Enter a geographic type.









- AdLines: Enter an address.

- House Nbr Type: Enter a house number type.

- From/To: Enter a range of house numbers.

Manager Functions

of 165

Contact Setup

These applications are used to set up your contacts. Therefore these need to be defined before creating

contacts.

Language Codes

Language codes are used to identify the language spoken by the supplier or customer and to print document

accordingly.

Figure 32 Language Codes

The following explains briefly how these fields are used.

- Language: Enter an alphanumeric code to define the language.




of 165

Contact Relation Types

Contact Relation Types are used to define the different relations between two contacts. When creating a

relation type, two entries are formed in the list, one for each opposite.

Figure 33 Contact Relation Types


- Type: This field will automatically fill out a name for the relation type, based on the data

you fill out in the description fields.

- Opposite: This field will automatically fill out a name for the relation type, based on the

data you fill out in the description fields.

- Description: Enter a name for that part of the relation.

- Memo: Create a memo attached to this relation type.

- Enable tab: Select a tab that should be enabled when selecting this relation.

Manager Functions

of 165

Contact Groups

Contact Groups can be defined to classify contact persons or companies.

Figure 34 Contact Group Definition


- Group: Enter a code or name that will be used to define a group of contact persons.



- Icon: Enter an icon that will represent this contact group.

- Active in DDA: Toggle whether or not this contact group has to be shown in the DDA.


of 165

Contact Groups Defaults

The following window is used to define the system default groups.

Figure 35 Group Defaults

These fields will contain the group code to be used when creating new contacts and relation.

Figure 36 Group Defaults - Relations

Manager Functions

of 165

Figure 37 Group Defaults - Project Relations

Figure 38 Group Defaults - Depot Relations


of 165

Figure 39 Group Defaults – Insurances

Figure 40 Group Defaults – Hotel Relation

Enter here the relation codes to be created by default.

Once the codes are entered, select "Re-Generate Relations" from the action menu. The relations will be re-

generated.

Manager Functions

of 165

Customer Documents

Figure 41 Customer Documents


- Document: Give a title to the document.

- Description: Enter a detailed description of the document.

- Reference: Select a created document as a reference.

- Comment: Enter a comment about this document.

- Receive limit: Set the receive limit.

- Add automatically: Toggle whether or not the document should be added automatically

to the knowledge base.

- Required: Toggle whether or not the document is required to have.


of 165

Customer Types

Customer types are used to give a classification to customers.

Figure 42 Customer Types


- Customer Type: Enter a code used to identify the customer type.



- Legal Contact by default: Select an employee who will be the default legal contact.

- Accounting Contact by default: Select an employee who will be the default accounting

contact.

- Administration Contact by default: Select an employee who will be the default

administration contact.

- Service provider: Select an employee who will be the default service provider.

- Show on Reports: Toggle whether or not the default contacts should be shown on reports.

Manager Functions

of 165

Supplier Types

Supplier types are used to give a classification to suppliers.

Figure 43 Supplier Types


- Supplier Type: Enter a code that identifies the type of supplier.



Position Codes

Position codes are used to give a classification to employees.

Figure 44 Position Codes


- Position: Enter a code that identifies the position.




of 165

Activity Codes

Activity codes are used to give a classification to the activities within your company.

Figure 45 Activity Codes


- Activity: Enter a code that identifies the activity.

- Activity Type: Select an activity type from a list of predefined activity types.

- Comment: Enter a comment regarding this activity.

Industry Codes

Industry Codes are used to give a classification to the existing industries.

Figure 46 Industry Codes


- Industry: Enter a code that identifies the industry.

- Description: Enter a long description to be used on lists and reports to describe the code.

Manager Functions

of 165

Title Codes

Title codes are used to give a classification to the different titles.

Figure 47 Title Codes

To add a new title code, just click the first empty line in the column. Confirm your registry by clicking outside of

the line. The following will explain briefly how these fields are used:

- Title: Enter a code that identifies the title.

- Description: Enter a detailed description that will be used in lists and reports to give information

on the title.

- Sex: Select the sex for which this title is applicable.


of 165

Nationality Codes

Nationality codes are used to give a classification to the different nationalities.

Figure 48 Nationality Codes

To add a new nationality, just click the first empty line in the column. Confirm your registry by clicking outside

of the line. The following will explain briefly how these fields are used:

- Nat.: Enter a code that identifies the nationality.


on the nationality.

Manager Functions

of 165

Marital System Codes

Marital system codes are used to give a classification to the different marital systems.

Figure 49 Marital System Codes

To add a registry, just click the first empty line in the column. Confirm your registry by clicking outside of the

line. The following will explain briefly how these fields are used:

- Marital System: Enter a code that identifies the marital system.


on the marital code.


of 165

Juridic Status Codes

Juridic status codes are used to give a classification to the different juridic statuses.

Figure 50 Juridic Status Codes



- Juridic Status: Enter a code that identifies the juridic status.


on the juridic status.

Manager Functions

of 165

Social Status Codes

Social status codes are used to give a classification to the different social statuses.

Figure 51 Social Status Codes



- Social Status: Enter a code that identifies the social status.


on the social status.


of 165

Contact Profile Definitions

Contact profile definitions are used to set up items that appear in the contacts’ profile window.

Figure 52 Contact Profile Definitions – General


- Subject: Give a subject title to the profile item.

- Description: Give a detailed description of the profile item.

- Label: Add a label to the profile item.

- Values: Enter the different values that can be correct for this profile item. Multiple values should

be separated by a colon ( : )

- Default Value: Enter the default value to be shown.

- Trigger scanning AI: Toggle whether or not scanning certain documents would alter the value of

this profile item. When toggled, the tabulators “Scanning AI x” will become accessible.

Manager Functions

of 165

Figure 53 Contact Profile Definitions – Scanner AI


- Category: Select a category that will change the value of the profile value.

- Value: Enter the value to which it will change.

- Dialog: Select a window that will open as a dialog window.


of 165

Product Setup

The following windows must be used to define the item structure.

Item are stored in a 3-level hierarchy as follows:

1. Product Line

2. Product Group

3. Product Type

A fourth level, the product class can also be used but will not be dependent of the other 3 levels.

Product Lines

Product lines are used to define the family an item belongs to. This is the 1st level in an item structure.

Figure 54 Product Lines


- Product Line: Enter a code that will be used to define the product line.



- Profit: Enter the default percentage of profit taken on items that belong to this product

line.

- VAT Code: Enter the default VAT code used for items that belong to this product line.

- Item Code: Enter a code used to create the item number.

- Enable virtual shopping: Select this field if items that belong to this product line may be

showed on Web pages.

- Inventory Account: Enter the GL Account code used for inventory.

Manager Functions

of 165

- Purchase: Enter the GL Account code used for purchasing.

- Sales: Enter the GL Account code used for sales.

- Analytic: Enter the Analytic Account code used for item movements.

- Sales VAT: Enter the GL Account code used for sales VAT.

- Purchase VAT: Enter the GL Account code used for purchase VAT.

Product Groups

Items can be classified into groups. This is the 2nd level in the item structure.

Product groups always belong to a product line.

Figure 55 Product Groups


- Product Group: Enter the code that identifies the product group.

- Product Line: Enter the product line where the group belongs to.



- Item Code: Enter the code that is used to create the item number.

- Discount %: Enter the default percentage of discount that applied for items that belong to this

item group.

- Enable virtual shopping: Select this field if items that belong to this product line may be showed

on Web pages.


of 165

- Linked Item: Enter the unique Identification number for the linked product or linked article. The

item number can be selected from a list of existing items. Items are created in the module “Data

Management” but can also be created by selecting the button <NEW> located on the “Item

Selection” pop-up window.

Product Types

Product types are the 3rd level in the product structure and must belong to a product group.

Figure 56 Product Types


- Product Type: Enter the code that identifies the product type.

- Product Group: Enter the product group where this product type belongs to.



- Item Code: Enter the code used to create the item number.

- Counter: Enter the sequence number used to create the item number.

- Enable virtual shopping: Select this field if items that belong to this product line may be showed

on Web pages.

Manager Functions

of 165

Product Classes

Just like Product lines, types and groups, product classes are used to classify items.

They can be used as a 4th level, but are not linked to the other 3 levels.

Figure 57 Product Class


- Product Class: Enter a code that identifies the product class.



- Type: Enter the type of class.

- Calculate Discount: Select this field to indicate that discount should be calculated at the

receipt of purchase orders.

- Calculate Cash Discount: Select this field to indicate that cash discount should be

calculated at the receipt of purchase orders.


of 165

Product Brands

Product brands or Makes can be created by using this window.

Figure 58 Brands


- Brand: Enter the brand code or brand name.



Product Colors

Product colors can be created by using this window.

Figure 59 Color Codes


- Color Code: Enter the code that identifies the color.



Manager Functions

of 165

Status Codes

A status is an indication of the status of an item. Items can be put on hold when problems are expected or

when quality does not meets the requirements.

Figure 60 Status Codes


- Status Code: Enter the code that identifies the status.



- Hold: Select this field when the item should be hold. Items with this status cannot be sold.

Units of Measurement

The unit of measurement is a code that is used to define the way items are purchased, sold and stored in

inventory.

Figure 61 Units of Measures


- Unit of Measure: Enter the code that identifies the unit of measure.


of 165



Unit conversions

Unit conversions are used to convert one unit into another. Use this window to define those conversions.

Figure 62 Unit Conversion


- Unit of Measure: Select a unit of measure.

- Alternate Unit: Select an alternate unit of measure.

- Item Number: Select an item.

- Conversion: enter the conversion rate from the main unit to the alternate unit.

Manager Functions

of 165

Project Setup

These applications are used to set up your projects. You need to define these before you create a new project.

Applications

Use this window to create applications which you can add to the project.

Figure 63 Applications


- Application: Enter a code that identifies the application.

- Description: Enter a long description that can be used in lists and reports to give

information on the application.

- Memo: Enter a memo about the application.

- Main contact: Link a contact to the application.

- Binder: Select a binder in which this application will be stored.

Invoice Types

Use this window to set up invoice types.


of 165

Figure 64 Invoice types


- Project: Select a project to link this invoice type to.

- Invoice Type: Enter a code that identifies the invoice type.

- Percentage: Enter a percentage.

- Item number: Select an item from a list with existing items.

Project Skills

This window is used to define the different project skills.

Figure 65 Project Skills


- Project: Select a project to link this project skill to.

Manager Functions

of 165

- Resource: Select an employee that has this project skill.

- Skill: Select a skill from a list of predefined skills.

- Comment: Enter a comment or a description about this project skill.

Work Descriptions

Use this window to define the different work descriptions.

Figure 66 Work Descriptions


- Project: Select a project to link this work description to.

- Work: Enter a code to identify the work.

- Description: Enter a detailed description about the work that can be used in lists and

reports.

- Invoice type: Select an invoice type from a list of predefined invoice types.

- Payable: Toggle whether or not this work is payable.

- Invoiced: Toggle whether or not this work needs to be invoiced.

- Set as default: Toggle whether or not this work has to be set as a default.


of 165

Reason Codes

Use this window to define the different reasons.

Figure 67 Reason Codes


- Reason: Enter a code that defines the reason.

- Description: Enter a detailed description about the reason that can be used in lists and

reports.

- Payable: Toggle whether or not this reason is payable.

CSR Status codes

Use this window to define different customer service request codes.

Figure 68 CSR Status codes - General


- Status: Enter a code to identify the status.

Manager Functions

of 165

- Description: Enter a detailed description about the status that can be used in lists and

reports.

- Open: Toggle if the status indicates the CSR is still open.

- Physical status: Select a physical status for the CSR.

- Color: Enter a default color for this status.

In the advanced section, you will determine other colors to indicate progression.

Figure 69 CSR Status codes – Advanced


- Start Today: Define a color for when the CSR has to be started today.

- Finish Today: Define a color for when the CSR has to be finished today.

- Due Today: Define a color for when the CSR is due today.

- Promise Today: Define a color for when the CSR is promised today.

- Start Late: Define a color to indicate the CSR has been started late.

- Finish Late: Define a color to indicate the CSR has been finished late.

- Due Late: Define a color to indicate the CSR has been due late.

- Promise Late: Define a color to indicate the CSR has been promised late.


of 165

CSR Types

This window is used to define the different customer service types.

Figure 70 CSR Types


- Type: Enter a code to identify the CSR type.

- Description: Enter a detailed description about the type that can be used in lists and

reports.

- Default Lead time (Hrs): Enter the number of hours this CSR can lead to an opportunity.

- Default Plan time (Hrs): Enter the number of hours you wish to plan for this CSR.

- Generate Tasks: Select if you want to generate tasks.

Manager Functions

of 165

Task Statuses

Use this window to define the different task statuses.

Figure 71 Task Status – Properties


- Task status: Enter a code to identify the task status.

- Sequence in list: Give a sequence number to the status.

- Description: Enter a detailed description about the status that can be used in lists and

reports.

- CSR status: Select a CSR status from a list of predefined statuses.

- Physical status: Select the physical state.

- Show on today: Toggle whether or not tasks with this status should appear in the Today

window.

- Show on DDA: Toggle whether or not tasks with this status should appear in the DDA.

- Default Assignment: Select the default contact that assigned tasks with this status.

- Default Assigned: When “Other” is selected in Default Assingment, select a contact from

a list of existing contacts.


of 165

You can also define colors for certain time line events in the tabulator ‘Colors’.

Figure 72 Task Status – Colors


- Default Color: Enter a default color for this status.

- Start Today: Define a color for when the CSR has to be started today.

- Finish Today: Define a color for when the CSR has to be finished today.

- Due Today: Define a color for when the CSR is due today.

- Promise Today: Define a color for when the CSR is promised today.

- Start Late: Define a color to indicate the CSR has been started late.

- Finish Late: Define a color to indicate the CSR has been finished late.

- Due Late: Define a color to indicate the CSR has been due late.

- Promise Late: Define a color to indicate the CSR has been promised late.

Manager Functions

of 165

Task Actions

Use this window to define the different actions within a task status.

Figure 73 Task Action – General


- Status: Select a task status to link this action to.

- Action: Enter a code to identify the action.

- Sequence: Enter the sequence for this task.

- Description: Enter a detailed description about the action that can be shown in lists and

reports.

- Memo: Enter a memo about this action.

You can also define some advanced settings for each action.


of 165

Figure 74 Task Action – Advanced


- Procedure: Select a procedure to activate when this action is performed.

- Trigger CSR: Select a trigger for the CSR linked to this action.

- Trigger Task: Select a trigger for the task linked to this action.

- Comment: Toggle whether or not the comment should be edited.

- Assign Resources: Toggle whether or not resources should be assigned.

- Completed %: Indicate the completion percentage of the task/CSR when this action is

present.

- New Status: Select a new status that should appear after this action has been triggered.

- CSR Status: Select a new CSR status that should appear after this action has been

triggered.

- New Action: Select a new action that should appear after this action has been triggered.

- Plan type: Choose the plan type for this action.

- Active: Toggle whether or not this action is active.

Manager Functions

of 165

Distribution

These applications are used to define your distribution module.

Delivery terms

Use this window to define the different delivery terms.

Figure 75 Delivery Terms


- Delivery Term: Enter a code that identifies the delivery term.

- Description: Enter a detailed description of the delivery term that can be used in lists and

reports.

Shipping Methods

Use this window to define the different shipping methods.

Figure 76 Shipping Methods


- Shipping Method: Enter a code that identifies the shipping method.

- Description: Enter a detailed description of the shipping method that can be used in lists

and reports.

- Print invoice when shipping: Toggle if the invoice should be printed when shipping.


of 165

Inventory Setup

In order to use inventory physical locations must be created in order to store items.

Sites

A site or Warehouse is a place where items are stored. Usually sites are divided into locations.

There must be at least one site created in order to use inventory control.

Figure 77 Inventory Sites


- Site: Enter a code that identifies the site.

- GL Entity: Enter the entity code related to this site.



- Address: Enter the address of the site.

Manager Functions

of 165

Locations

A location is a part of the site that points to a physical place where items are stored.

Figure 78 Inventory Locations


- Location: Enter the code that identifies the inventory location. A location is always

connected to a site.

- Site: Enter the site where the goods are sold from and stored. A site is usually sub-divided

into locations. A site can be selected from a list of valid sites and is maintained in the

module “System Administration”.



- Capacity: Enter the maximum capacity allowed on this location.

- Unit of Measure: This is a code that specifies how items are used, sold, stored or

manufactured. In most cases an item will be used by unit, but some items can be sold by

box or by pallet. In that case another code must be created to specify how many units are

located in a box or a pallet. Also, item numbers are being used to specify labor, like

maintenance or service, units, in that case, can be specified by “Hour” or “Day”. Enter the

unit of measures are created in the Module “System Administration” but can also be

created by selecting the button <NEW> located on the window “Item Selection”.

- Status: Enter the status of the inventory location.


of 165

Transaction Types

Transaction types are codes that describe the movement of an item in inventory.

Figure 79 Transaction Types


- Transaction Type: Enter the code that identifies the transaction type.



- Movement: Select “IN” if this transaction causes an increase of the inventory or “OUT” for

a decrease of the inventory.

Manager Functions

of 165

Manufacturing Setup

In order to user manufacturing a specific setup needs to be done.

Working Calendar

The working calendar is used to specify the days the machines are operational. Work order planning is using

this information.

Figure 80 Working Calendar


- Date: Enter the date of the working calendar.

- Day Number: Enter the number of the Julian calendar.

- Reason: Enter a reason (Holiday…)

- Work Day: Select this field is this is a working day. Only when this field is selected the

planning module will take in account this date.


of 165

Calendar Generator

The calendar generator can be used to create the working calendar for a whole year.

Figure 81 Calendar Generator


- Date from/to: Enter the range of dates that you wish to generate the working calendar

for.

- Date: Enter the exception date.

- Reason: Enter the reason that this date is not a working date.

Manager Functions

of 165

Work Centers

A work center is a physical location where machines are located.

In order to use the manufacturing module at least one work center must exist.

Figure 82 Work Centers


- Work Center: Enter the code that identifies the work center.



- Site: Enter the site where the goods are sold from and stored. A site is usually sub-divided

into locations. A site can be selected from a list of valid sites and is maintained in the

module “System Administration”.

- Cost / Minute: Enter the cost per minute that has to be used when performing cost roll-

up’s.

- Max. Work time: Enter the maximum work time per days.


of 165

Machines

Machines are used to manufacture items. In Mantaray machines are also used to define the production costs

for each manufactured item by this machine.

Figure 83 Machines - General


- Machine: Enter a code that identifies the machine.



- Cost / Minute: Enter the cost per minute.

- Max. Work Time: Enter the maximum time a machine is operational per day.

- Setup Cost: Enter the setup cost of the machine.

- Setup Time: Enter the setup time (in minutes) of the machine.

- Stop cost: Enter the stop cost of the machine.

- Stop Time: Enter the stop time (in minutes) of the machine.

Manager Functions

of 165

Figure 84 Machines - Service


- Maintenance Date: The last date where machine maintenance has been performed.

- Runned Quantity: The quantity ran so far after the last maintenance date.

- Runned Time: The time ran so far after the last maintenance date.

Production Shifts

Production shifts are used to plan in your employees. Use this window to define the different shifts.

Figure 85 Shifts


- Shift: Enter a code to identify the shift.


of 165

- Description: Enter a detailed description about to shift that is shown in lists and reports.

- Start time / Till: Enter the start and end time of the shift.

Production Shift Planning

Create a shift planning for all your employees based on the shifts you created.

Figure 86 Shift Planning


- Shift: Select a shift from a list of predefined shifts.

- Date: Select a date when this shift is applied.

- Employee: Select an employee to whom this shift is applied.

- Heure/Till: This will fill out the start and end time of the shift you selected.

Downtime reason codes

Downtime reason codes are used to indicate why a machine is down.

Figure 87 Downtime Reason Codes


- Reason: Enter a code to identify the reason.

- Description: Enter a detailed description about the reason that is used in lists and reports.

Manager Functions

of 165

Accounting setup

System Accounts

The “system account maintenance” program is used to enter the default general ledger account numbers.

This program has four sections: Debtor, Creditor, Division and Product Line.

Figure 88 System Account Maintenance – Debitor


- Entity: The entity where the account numbers must be linked to.

- Site: The site within the entity where the account numbers must be linked to.

- Sales Receivables: The default GL account number to be used for.

- Sales: The default GL account number to be used for.

- Sales Discount: The default GL account number to be used for.

- Sales Cash: The default GL account number to be used for.

- Sales Returns: The default GL account number to be used for.

- Sales Financial Costs: The default GL account number to be used for.


of 165

- Sales Tax or VAT: The default GL account number to be used for.

- Currency: The default currency code where the GL account number are specified for.

- Cost of Goods Material: The default GL account number to be used for.

- Cost of Goods Labor: The default GL account number to be used for.

- Cost of Goods Burden: The default GL account number to be used for.

- Cost of Goods Overhead: The default GL account number to be used for.

- Cost of Goods Subcontract: The default GL account number to be used for.

- Freight Accrued: The default GL account number to be used for.

- Freight Applied: The default GL account number to be used for.

- Terms Late Interest: The default GL account number to be used for.

Figure 89 System Account Maintenance – Creditor


- Purchase Payable Account: The default GL account number to be used for.

- Purchase Account: The default GL account number to be used for.

- Discount: The default GL account number to be used for.

Manager Functions

of 165

- PO Cash Account: The default GL account number to be used for.

- Purchase Tax or VAT: The default GL account number to be used for.

- Deductible VAT: The default GL account number to be used for.

- Non-Deductible VAT: The default GL account number to be used for.

- Private VAT: The default GL account number to be used for.

- Expensed Item Receipt: The default GL account number to be used for.

- Expensed Item Usage Variance: The default GL account number to be used for.

- Expensed Item Rate Variance: The default GL account number to be used for.

Figure 90 System Account Maintenance – Division


- Production Costs Account: The default GL account number to be used for.

- Labor Costs Account: The default GL account number to be used for.

- Labor Tax Account: The default GL account number to be used for.

- Burden Costs: The default GL account number to be used for.


of 165

Figure 91 System Account Maintenance - Product Line


- Inventory Account: The default GL account number to be used for.

- Overhead Account: The default GL account number to be used for.

- Scrap Account: The default GL account number to be used for.

- Work in Process: The default GL account number to be used for.

- Inventory Discrepancies: The default GL account number to be used for.

- Inventory Revaluation: The default GL account number to be used for.

- Floor Stock: The default GL account number to be used for.

Manager Functions

of 165

GL Entities

A GL Entity is a code that identifies the company’s financial movements.

At least one entity must be created.

Figure 92 GL Entities


- GL Entity: Enter the code that identifies the entity.



- Currency: Enter the currency code where the financial movements are stored in.

- Primary Entity: Select this field if this entity will be used by default.

GL Account Codes

GL Account codes identify the origin and use of financial transactions.

Figure 93 GL Account Codes



of 165

- GL Account: Enter the GL Account code.



- Category: Enter the account category.

- Type: Enter the type of GL Account.

- Currency: Enter the default currency code to be used for transactions with this account

code.

- Deductible Tax%: Enter the percentage of income tax that may be deducted for

transactions with this account code.

- Deductible VAT%: Enter the percentage of VAT that may be deducted for transactions

with this account code.

- Default Tax Code: Enter the default Tax/Vat code linked to this GL Account code.

GL Account Categories

GL Account Categories are used to classify the GL Account code.

Figure 94 GL Account Categories


- Category: Enter a code that identifies the category.



- Parent: Enter the parent code, if applicable.

- Type: Enter the type (Debit or Credit)

- Include on VAT Reports: Select this field if this category should be listed on VAT reports.

Manager Functions

of 165

Analytic Account Codes

Use this window to define different analytic accounts.

Figure 95 Analytic Account Codes


- Analytic Account: Enter the code that identifies the analytic account.



Daybooks

Figure 96 Daybooks


- Daybook: Enter the code that identifies the daybook.

- Daybook Code: Enter a short code for the daybook. The short code is used to create the

daybook number.

- Entity: Enter the GL Entity code linked to this daybook.


of 165



- Type: Enter the daybook type (Sales or Purchases).

Banks

Figure 97 Banks


- Bank Account: Enter the bank account number.

- Contact: Select the Titular for the bank account.

- Bank: Enter the bank address reference.

- Account Type: Enter the account type.

- Currency: Select the currency used for this bank account.

- IBAN Code: Enter the IBAN code for this bank account.

- Swift Code: Enter the Swift code for this bank account.

- Balance Date: Enter the date of the last balance for this bank account.

- Balance Amount: Enter the amount from the last balance.

- Comment: Enter a comment about this bank account.

Manager Functions

of 165

Bank Transactions

Figure 98 Bank Transactions


- Transaction Code: Enter a code that identifies the bank transaction.



- Sales Invoice Reference: Select if the transaction code is linked to a sales invoice.

- Purchase Invoice Reference: Select if the transaction code is linked to a purchase invoice.

Multiple Currency

Multiple currency codes will allow you to create invoices into foreign currencies.

Figure 99 Currency Codes


of 165

Figure 100 Exchange Rates


- Currency: Enter an alphanumeric code to define the currency code.



- Effective Date: Enter the date that applies to the effectiveness of the exchange rates.

- End Date: Enter the date the effectiveness ends.

- Exchange Rate: Enter the exchange rate against the company’s owns currency code.

- Rounding: Enter the number of decimals used.

- Euro Number: Enter the internal WinDev programming number.

Manager Functions

of 165

Credit Terms

Credit term codes are used to specify the payment conditions when creating invoices and sales orders.

When invoices are posted their terms are used to calculate the dates when payments are due.

Figure 101 Credit Terms – Description


- Credit Term: Enter an 8 digit alphanumeric code to define the credit terms.



- Wait Days: Enter the number of days that is added to the due days before a customer

statement is send.


of 165

Figure 102 Credit Terms – Discount


- Discount Dating From: Select the mode used to calculate a granted discount.

- Discount %: Enter the granted discount percentage.

- Discount Days: Enter the number of days discount can be granted.

- Discount Date: Enter the date where discount will be granted. This is only used when the

mode is set to “Fixed Date”.

Figure 103 Credit Terms - Due


- Due dating from: Select from which date the due date has to be generated.

- Due Days: Enter the number of days after which the due date is set.

Manager Functions

of 165

- Min. Due Days: Enter a minimum number of days after which the due date is set.

- Due Date: Enter a fixed due date for this credit term. Can only be used when “Fixed Date”

is selected in Due Dating From.

- Invoice Date: Generate an invoice date.

Figure 104 Credit terms - Interest


- Interest Base Date: Enter the base date for interests.

- Interest Base Days: Enter the number of base days.

- Interest Grace Days: Enter the number of grace days.

- Interest %: Enter the interest percentage for the base days.

- Daily Overdue Interest: Enter the interest percentage for a daily overdue.


of 165

Credit Status

A credit status is a code that indicates if a customer can order more items.

If a customer is on credit hold, sales orders cannot be created. Also, if a credit status exists for a customer, a

warning message is displayed.

Figure 105 Credit Status Maintenance


- Credit Status: Enter a code to identify the credit status.



- Credit Hold: Select this field if a customer having this credit status code must be placed on

hold.

GL Transaction Types

Figure 106 GL Transaction Types

Manager Functions

of 165


- GL Transaction Number: The unique transaction number.

- Type: The type of transaction used.

- Reference: The reference of this transaction.

- Project: The project code this transaction belongs to.

- Transaction Date: The date this transaction took place.

- Effective Date: The effective date bound to this transaction.

- Currency Code: The currency code of the transaction.

- Exchange Rate: The exchange rate of the transaction.

- GL Account: The GL Account code where the transaction has been posted for.

- Description: The description for the transaction.

- Amount: The amount of the transaction.

- Tax: The tax code for this transaction, if applicable.


of 165

GL Calendar

The GL Calendar is used to indicate if a certain period can be used to perform financial transactions, sales and

purchases.

A GL Calendar must be created in order to use the system.

Figure 107 GL Calendar


- Year: Enter the year this calendar entry applies to.

- Period: Enter the identification of the calendar period.

- Date From/To: Enter a range of dates this period applies to.

- GL Entity: Enter the GL Entity the calendar applies for.

- Module: Select a field for which module you want to close the period.

- Period Closed: Select this field if the period is completely closed.

Manager Functions

of 165

Tax Codes

Figure 108 Tax Codes


- Tax Code: Enter the code that identifies the tax or VAT.



- Effective Date: Enter the effective date.

- Tax Percentage: Enter the percentage of tax to apply.

Global Tax Management

GTM or Global Tax Management is used to create an environment where virtually each tax system can be

created.

Tax Types

Figure 109 Tax Types


- Tax Type: Enter the code that identifies the tax type.




of 165

Tax Classes

Figure 110 Tax Classes


- Tax Class: Enter the code that identifies the tax class.



Tax Usage

Figure 111 Tax Usage


- Tax Usage: Enter the code that identifies the tax usage.



Manager Functions

of 165

Tax Environment

Figure 112 Tax Environment


Tax Environment: Enter the code that identifies the tax environment.

Description: Enter a long description that can be used on lists and reports to describe the entered

information.

Once the tax environment is defined the details and types can be entered.

Figure 113 Tax Environment Details


- Tax Environment: Enter the environment these details apply to.

- Tax Class: Enter the tax class applicable to this environment.

- Tax Zone from: Enter the tax zone where goods are sent from.

- Tax zone to: Enter the tax zone where goods are sent to.




of 165

Figure 114 Tax Environment Types


- Tax Environment: Enter the environment these details apply to.

- Tax Type: Enter the tax type applicable to this environment.

- Tax Sequences: Enter the sequence number.



Manager Functions

of 165

Tax Rates

Figure 115 Tax Rates


- Tax Type: Enter the tax type. This code can be selected from a list of valid codes.

- Tax Class: Enter the tax class. This code can be selected from a list of valid codes.

- Tax Usage: Enter the tax usage. This code can be selected from a list of valid codes.

- Date from/to: Enter the range of dates this tax rate applies to.



- Tax Code: Enter the tax code. This code can be selected from a list of valid codes.

- Tax Percentage: Enter the tax percentage that applied to this tax rate.

- Min. Taxable: Enter a minimum amount that is taxable.

- Max. Taxable: Enter a maximum amount that is taxable.


of 165

- Recoverable %: Enter a recoverable percentage.

- Sales Tax Account: Select an account for the sales tax.

- Purchase Tax Account: Select an account for the purchase tax.

- Absorbed Sales Tax Account: Select an account for the absorbed sales tax.

- Retained AP Tax Account: Select an account for the Retained Absorbed purchase tax

account.

Manager Functions

of 165

Knowledge Base Setup

This section will explain to you the different types of data that must be setup in order to use the knowledge

base applications.

Knowledge Base Categories

Use this window to define the category where topics can be classified under.

This application is also used to categorize documents.

Figure 116 Knowledge Base Categories - General


- Category. Enter a unique code to identify the category.

- Description: Enter a short description about to category to show in lists and reports.

- Directory: Enter the directory where the documentation files for the topic belonging to

that category are stored.

- Icon Name: Select an icon that shows this category.

- Identifier: Enter an identifier to be used to compose the document file names.

- Class: Enter a class for this category.

- Theme: Select a theme for the category.


of 165

- Template: Enter the directory of a template you wish to use with this category.

- Relation: Set a relation between the category and other elements of the knowledge base.

- Contact group: Link the category to a certain contact group.

Figure 117 Knowledge Base Categories – Naming


- Compose title automatically: Toggle whether or not Mantaray should create a title

automatically when using this category.

- Title parts: Select the different parts of the title you want to use and where Mantaray has

to get the data from.

Manager Functions

of 165

Figure 118 Knowledge Base Categories – Defaults


- Contact: Select the default contact for this category.

- Binder: Select a binder where documents from this category should be saved.

- Default for: Select if this category is a default for certain document types.

- File type: Select the default file type for this category.

- Extension: It will show the extension of the file type you have selected.

- Publish: Toggle whether or not documents from this category should be published.


of 165

Figure 119 Knowledge Base Categories - Actions


- Assign Task: Select a task that will automatically be assigned when this category is used.

- Reminder: Set a reminder for this category.

- UserID: Enter the UserID of the default user to receive this task.

- Analyze document for contacts: Toggle whether or not the document should be scanned

for contacts.

- Analyze document for contracts: Toggle whether or not the document should be scanned

for contracts.

- Analyze document for Items and Products: Toggle whether or not the document should

be scanned for items and products.

- Analyze document for companies: Toggle whether or not the document should be

scanned for companies.

- Analyze document for damage numbers: Toggle whether or not the document should be

scanned for damage numbers.

- Update contact profile: Toggle whether or not a pop-up should appear to update the

contact profile when this category is used.

- Zone from/to: Enter a range from which Mantaray should search for the asked

components.

Manager Functions

of 165

- Search Date: Toggle whether or not the document should be scanned for a date.

- Search Value: Toggle whether or not the document should be scanned for a certain value.

- Search Amount: Toggle whether or not the document should be scanned for a certain

amount.

- Format Date: Enter the format in which the date appears on the document. Use the

letters “J”, “M” and “A” for day, month and year respectively.

- Format value: Enter the format in which the value appears on the document.

- Format amount: Enter the format in which the amount appears on the document.

- Label: Fill out a label that indicates a place on the document where the date, value or

amount can be found. For example: the label “date” may indicate that the next line of text

will contain the date.

- Rank: When multiple dates, values and/or amounts exist, set a rank that decides which

value to take. Rank 1 means it will take the first hit it gets, Rank 2 the second. Rank -1 is a

special value that indicates to take the last hit. When there is no label entered, it will take

the rank starting from the beginning of the document.

Figure 120 Knowledge Base Categories – Identification


of 165

You can define a string of identifying words for each category. When Mantaray scans a document, it can

automatically assign a category to it based on the string of words you entered here. The following functions

are available for filtering:

- AND: if you put multiple words divided over the first 5 fields, Mantaray will look for a

combination of words.

- OR: if you put multiple words under each other in the same field, Mantaray will look for

synonyms.

- NOT: Any document that has a word that you place in this field, will automatically be

excluded as an option for this category.

- OR NOT: if you put multiple words under each other in the not-field, Mantaray will look

for all words.

Figure 121 Knowledge Base Categories - Monitoring


- Function: Identifies the type of communication to be used to perform monitoring tasks.

Manager Functions

of 165

Figure 122 Knowledge Base Categories – Automatic Accept


- Enable automatic acceptance: Toggle whether or not a document with this category

should be automatically accepted.

- Accept only if: Toggle which items have to be recognized before Mantaray can accept the

document automatically.


of 165

Figure 123 Knowledge Base Categories – Prompts


- Execute procedure: Select a procedure that will be executed when a document has been

accepted for that category.

- Prompt: Enable a prompt to appear when accepting documents, by filling out a label here.

- Format: Choose the format of the prompt.

- Search for: Choose where the prompt will fill out the data you enter.

Prompts can also be used to form a title in the tabulator “Naming”.

Manager Functions

of 165

Knowledge Base Relation Types

Relation types identify the type of parenting between two topics.

Figure 124 Knowledge Base Relation Types - General


- Relation Type: Enter the type of relation you wish to create.

- Opposite: Enter the opposite of the created relation type.

- Description: Enter the description in order to compose the relation type.

Figure 125 Knowledge Base Relation Types - Documentation


of 165


- Title: Enter a title to be used to document items with this relation.

- Introduction: Enter an introductory text that will be used to document items with this

relation.

Knowledge Base Monitor

In order to define monitored topics we need a monitoring process. Using this window be point to the actual

system process that will create a monitoring file that contains the entries of all monitored topics.

Figure 126 Knowledge Base Monitor


- Process Monitor: A unique identification of the monitor.

- Description: A description about the monitor.

- Host: The host or server that must be connected to.

- User ID: The user Id to be used to connect to the host.

- Password: The password to be used to connect to the host.

Manager Functions

of 165

Figure 127 Knowledge Base Monitor Engine


- Enable Direct Connect: Indicates if Mantaray can connect directly to the host in order to

monitor the host.

- Path: The directory on the host where the log files are located.

- Monitor Batch File: The command or batch file to be run on the host system in order to

send log files over.

- Start Time: The time the monitor can start working.

- Stop Time: The time the monitor must stop working.


of 165

Figure 128 Knowledge Base Command Definitions



run commands on the host.

- Path: The directory on the host system to be used when executing the batch.

- Command Batch: The batch file to be used.

- Exe Path: The directory where the commands needs to be executed locally.

Manager Functions

of 165

Figure 129 Knowledge Base Log Definitions



run commands on the host.

- Path: The directory on the host system to be used when executing the batch.

- Batch File: The batch file to be used.


of 165

Document Monitor

The document monitor is used to monitor folders for documents that need to be added to the knowledge

base.

Figure 130 Document Monitor


- Directory: Select the folder that Mantaray needs to monitor.

- Description: Add a detailed description about the monitor to show in lists and reports.

- Destination: Select a destination for the documents that are found within this folder.

- Contact: Select a default contact.

- Project: Select a default project.

- Category: Select a default category.

- Today sub-folder: Give a name to the Today sub-folder that shows these documents.

- Visible for: Enter the User ID’s for the users that are allowed access to the content.

Manager Functions

of 165

File Types

Create file types with the proper extension and link them to a program that can open them. This allows the

users to open any file directly from Mantaray.

Figure 131 File Types


- File Type: Enter a code to identify the file type.

- Extension: Enter the extension of the file type.

- Executable: Choose a program to open the file type with.

- Icon Name: Link an icon to the file type.

- Read File Contents: Toggle whether or not the content of the file should be read.

- File converter mode: select how you want to convert the file.

- Use external file convertor: Toggle whether or not you want to use an external convertor.

- Command: Enter the directory path of an external program that will convert the file.


of 165

Insurances

These applications allow you to set up your Insurance module.

Companies

This table allows you to quickly add insurance companies with their reference number.

Figure 132 Insurance Companies

Click on the first empty line to enter a registry. Click on any other line to confirm the registry afterwards. The

following explains briefly how these fields are used:

- Company: Enter the name of the company.

- Reference: Enter the reference of the company.

Manager Functions

of 165

Contract Types

This window allows you to set up different contract types.

Figure 133 Contract Types


- Contract type: Enter a code that identifies the contract type.

- Description: Enter a detailed description about the contract type to show in lists and

reports.

Loan Types

This window allows you to set up different loan types.

Figure 134 Contract Types

The following briefly explains how these fields are used:

- Loan Type: Enter a code that identifies the loan type.

- Description: Enter a detailed description about the loan type to show in lists and reports.


of 165

Manager Functions

of 165

PART II

System Administration


of 165


of 165


Users

To enable access to the system users must be created.

User Maintenance

This window is used to create users.

Figure 135 Users Maintenance - Login


- User ID: Enter the used identification code.

- User: Enter the user name that has been created in the contacts.

- Password: Enter the password assigned to the user.

- Verification: Verify the password.

- Security Group: Enter the security group code a user belongs to.


of 165

- System Language: Set the system language for that user.

- Share with: Select a user to share this users’ data.

- Must change password: Toggle whether or not the user has to change the password when

first logging in.

- User connected: Toggle whether or not the user connection time needs to be tracked.

- User connected since: Indicates the time since the user logged in.

- Last Update: Indicates the time of the last update.

- Lock User: Lock the user out of the system.

Figure 136 Users Maintenance – Preferences – Generic


- Check status every x min: Indicate the periodicity of each status check on that user.

- Default Binder: Select a binder this user uses as a default.

- Category: Select a department.


of 165

- Default project: Select a default project.

- Displayed currency: Select a currency for that user.

- Editor: Select an editor.

- Development mode: Select the correct development mode.

- Local Directory: Enter the users’ local directory.

Figure 137 Users Maintenance – Preferences – Documents

The following will explain briefly how these fields are used:

- Track Documents: Toggle whether or not the user is able to track documents.

- Destination: Set the destination for the documents the user adds.

- Default programs: Select the default program the user has to use for certain documents.


of 165

Figure 138 Users Maintenance – Preferences – Telephone

The following will explain briefly how these fields are used:

- Default Device: Select the TAPI driver you wish to connect.


of 165

Figure 139 Users Maintenance – Preferences – E-mail


- Check e-mail every x min: Set the periodicity at which e-mails are checked.

- New Mail Warning: Select a sound alert.

- Connect to e-mail at startup: Select it to connect at startup.

- Convert e-mail to HTML: Select it to convert e-mails to HTML.

- Share mail by default: incoming mails are shared automatically.


of 165

Figure 140 Users Maintenance – Preferences – Synchronization


- Sync Method: Select a program you want to sync with.

- Type: Select the type.

- Profile: Enter a profile.

- Sync. Prog: Select the application.

- Method: Select the method of synching.

- Dynamic: allow dynamic synching.

- Evernote account: Enter your evernote account.

- Dropbox location: Enter your dropbox location.


of 165

Security Groups

Security groups are used to create security profiles for users.

Depending on the defined security groups, users can do more or less.

Figure 141 Security Groups


- Security: Enter the code that is used to identify the security code.

- Description: Enter a short description that can be used on lists and reports to describe the


- Memo: Enter a long description that can be used on lists and reports to describe the


- The user can delete records: Indicates if users from within this security group can delete

records.

- The user can modify records: Indicates if users from within this security group can modify

records.

- The user can create new records: Indicates if users from within this security group can

create records.

- The user can print information: Indicates if users from within this security group can print

records.


of 165

- The user can process data: Indicates if users from within this security group can process

records.

- Enable System Administration: Indicates if users from within this security group can

access the administration menu.

- Enable Organizer: Indicates if users from within this security group can access the

organizer menu.

- Enable Multiple Databases: Indicates if users from within this security group can access

multiple databases.

E-Mail Profiles

E-Mail profiles are used to create the E-Mail connection to the internet provider.

Figure 142 Email Profile Maintenance


- Profile Name: Enter a unique name for this Email profile.

- User Id: Enter the user id to be used to access to mail box on the server.

- Profile: Enter the profile type to be used in order to access to external server.

- Connection Type: Enter the connection type to be used.

- Email Address: Enter the Email address.

- Reply Address: Enter the reply Email address if different from the Email address.


of 165

- Connect using LAN: Indicates if the Email is retrieved by the internal networking structure.

- Dial-up Modem: Indicates the modem profile name to be used.

Figure 143 Email Profile Maintenance - Receive


- Connection Id. Enter the user id to be used as given by the service provider.

- Password. Enter the password to be used as assigned by the service provider.

- Incoming Server Id. Enter the name of to incoming mail server.

- Port Number. Enter the port number of the incoming mail server. 0 if default to be user.

- Download know contacts only. Indicates if known Email addresses must be downloaded only.

- Delete after receive. Indicates if Email messages needs to be deleted from the messaging server

after retrieval.

- Private Mail. Indicates if the downloaded mail must reside in a private mailbox.


of 165

Figure 144 Email Profile Maintenance - Send


- Connection Id: Enter the user name of the outgoing server as given by your service provider.

- Password: Enter the password as assigned by the service provider.

- Outgoing Server: Enter the address of the outgoing mail server.

- Port: Enter the port number of the outgoing mail server. 0 = default.

- Text mail only: Indicates if outgoing mail in ANSI text formatted only.

- Default profile: Indicates if this is the default mail profile.

- User to approve send mail: Indicated the user name to be used to approve outgoing mail.

- Use to send approved Emails: Indicates if this is the account to be used to send approved mail

messages.


of 165

Figure 145 Email Profile Maintenance - Options.


- Analyze mail for contacts: Select if mails have to be analyzed for contacts.

- Analyze mail for contracts: Select if mails have to be analyzed for contracts.

- Analyze mail for damage numbers: Select if mails have to be analyzed for damage numbers.

- Analyze mail for projects: Select if mails have to be analyzed for projects.

- Analyze mail for tasks: Select if mails have to be analyzed for tasks.

- Analyze mail for themes: Select if mails have to be analyzed for themes.

- Analyze mail for item and products: Select if mails have to be analyzed for items and products.

- Save attachment to scan folder: Select if the attachments have to be saved in the scan folder.

- Set read status after x days: Indicates the number if days the message must be flagged

automatically as read.

- Set archive status after x days: Indicates the number if days the message must be flagged

automatically as archived.


of 165

Figure 146 Email Profile Maintenance - Signature


- Signature: Contains the signature in case of new composed Email.

- Reply Signature: Contains the signature in case of replies.

Actions can be created to specify what the system should do with some of the received messages.

Figure 147 Email Action Maintenance - Description


of 165


- Email Action: Enter a definition for the action that has to be created.



Figure 148 E-Mail Action Maintenance - Identification


- Domain: Enter the Email domain that the action applies to.

- Email Address: Enter the Email address the action applies to.

- String: Enter a text string where the system should react on.


of 165

Figure 149 E-Mail Action Maintenance - Actions


- Status: Indicates the status that must be set.

- Reply automatically: Indicates if an automatic reply must be send.

Figure 150 E-Mail Action Maintenance – Link


- Binder: Enter the binder where the message has to be linked to.

- Contact: Enter the contact person the message has to be linked to.

- Project: The project to be used on the action mails.


of 165

User Interface

The user interface is the way Mantaray communicates with the end-user.

System Menus

The system menu tree is constructed from the specifications in this window.

Figure 151 System Menu Maintenance


- Language: The language of the menu entry.

- Active: Indicates if the menu entry is active or not.

- Security: Enter the security groups or usernames that can have access to this menu.

- Level 1-7: Enter the menu levels as will be shown in the tree structure.

- Program name: Enter the program name to be executed when selecting the leaf from the

tree.

- Closed Icon: The icon to be used for a closed branch.

- Selected Icon: The icon to be used for an opened branch.


of 165

Optional Fields

On some of the windows there are spaces to create additional fields. These fields can be defined using this

program.

Figure 152 Optional Fields Maintenance


- Type: Enter the type of information where you would like to insert the new fields.

- Label: Enter the label to be used for the field you are creating.

- Sequence: Enter the sequence the field should appear on the window.

- Mask: The formatting mask to be used on the field.

- Alignment: The alignment to be used for data in this field.

- Length: The length of the field.

- Initial Value: The initial value for this field.


of 165

Report Writer

The report writer can be used to create documents like invoices and sales orders.

Report Definitions

This program is used to create the report definition.

Figure 153 Report Definitions Maintenance


- Report: Enter the name of the report.

- Language: Enter the language the report is created in.



- Report Id: A unique identifier for this report.

- Start Position: Enter the vertical start position of the detail frame (if applicable).

- Number of detail lines: Enter the number of lines the detail frame can contain (if

applicable).

- Skip between lines: Enter the number of blank lines between detail lines (if applicable).


of 165

- Page Width: The page width to be used for this report.

- Page Length: The page length to be used for this report.

- Procedure: The procedure to be ran before the report prints.

- Detail Procedure: The procedure to be ran before the detail line prints.

Report Defaults

This program is used to link the designed report to an existing MANTARAY program.

Figure 154 Document Defaults - Purchasing


- Site: The site where the documents must be used for.

- Purchase Order: The design to be used to print purchase orders.

- Purchase Invoice: The design to be used to print purchase invoices.

- Receiving List: The design to be used to print receiving lists.


of 165

Figure 155 Document Defaults - Sales


- Sales Invoices: The design to be used to print sales invoices.

- Sales Order: The design to be used to print sales orders.

- Sales Quotation: The design to be used to print sales quotations.

- Load List: The design to be used to print load lists.

- Pick List: The design to be used to print pick lists.

- Shipping List: The design to be used to print shipping list.

- Register Sale: The design to be used to print cash register sales.


of 165

Figure 156 Document Defaults - Manufacturing


- Work Order: The design to be used to print work orders.

- Work Order Routing List: The design to be used to print routing lists.

- Work Order Phase Document: The design to be used to print W.O. Phases.

- Work Order Picking List: The design to be used to print W.O. picking lists.

- Work Order Receiving List: The design to be used to print W.O. receiving lists.


of 165

Report Fonts

This program is used to define the font that can be used on reports.

Figure 157 Report Fonts Maintenance


- Font: Enter the font description.

- Font Number: Enter the unique number for the font.

- Height: Enter the size in pixels of the font.

- Style: Enter the style of the font.

- Name: Enter the system name of the font.

- Family: Enter the family of the font.

- Color: Enter the color of the font.


of 165

Report Table Definition

This program is used to define what system table has to be used to generate the report.

Figure 158 Report Fields Maintenance


- Report: Enter the name of the report.

- Table: Enter the system table that contains the field.

- Key: Enter the field that is used as key in the system table.

- Link: Enter the name of a linked table (if applicable).

- Type: Enter the type entry that is created here.


of 165

Report Designer

Once the report is defined and the main table has been created the actual report can be created.

Figure 159 Report Designer


of 165

Interfaces

Interfaces are used to import data into MANTARAY. Refer to chapter 2 for more information about interfaces.

Interface Specifications

Figure 160 Interface Maintenance


- Interface Name: Enter the name of the interface.

- Table Name: Enter the name of the table that will be updated.

- Key Field: Enter the name of the primary key.

- Sequence: Enter the sequence (column) where the key can be found.

- Interface Mode: Enter the method that data should be added to the system.

- File Name: Enter the name of the file that contains the data to load.


of 165

Interface Details

This program is used to define the fields that will be loaded by the interface.

Figure 161 Interface Details Maintenance


- Interface Name: Enter the name of the interface.

- Field Name: Enter the name of the field to be updated.

- Sequence: Enter the position (column) where the information can be found.

- Convert from XRef: Select this field if the loaded information should be converted by the

X-Reference table.

- Convert value from Validation Table: Select this field if the loaded information should be

replaced by information from another system table.

- Table Name: Enter the name of the validation table used for convertion.

- Key Field: Enter the key field from the validation table.

- Replacement Field: Enter the field that has to be used as replacement.


of 165

Interface X-Reference Table

This program is used to convert loaded values.

Figure 162 X-Reference Table Maintenance


- Field Name: Enter the field name to be converted.

- Old Value: Enter the value to be converted as found in the import file.

- New Value: Enter the new value to be loaded into the tables.


of 165

Interface Batch

Batch Specification

This program is used to indicate with interfaces may be executed.

Figure 163 Interface Batch Maintenance


- Batch: Enter the name of the batch.



- Email Address: Enter the Email address where the file should be exported to (Only for

exports).

- Read File: Select this button to import the data.

- Process: Select this button to export the data.


of 165

Batch Scheduling

This program is used to schedule interface batches.

Figure 164 Interface Batch Planner


- Batch: Enter the name of the interface batch.

- Date from / to: Enter the range of dates this batch should be scheduled form.

- Time: Enter the time of day the batch should be scheduled.

Once the information is processed the data can be modified with the following program.

Figure 165 Interface Batch Schedule Maintenance


- Batch: Enter the name of the interface batch.

- Date: Enter the date the interface has to be run.


of 165

- Time: Enter the time of day the batch should be scheduled.



Batch History

All executed events are stored into a log file. This program can be used to view the history log file.

Figure 166 Interface History Maintenance


- Interface Name: This is the interface that was processed.

- Batch: This is the name of the batch that was processed.

- Date: This is the date the interface was processed.

- Time: This is the time the interface was processed.

- Status: This field indicates the status of the batch.

- Nbr of Records: This field display the number of records that where processed.


of 165

Field Translations

This program is used to define translations of values entered into the system.

Figure 167 Field translation Maintenance


- Language: Enter the language code.

- Field Name: Enter the field name.

- Code: Enter the value stored into the system tables.

- Translation: Enter the translated value.

Generalized Codes

This program is used to define values to be used for field where no validation table exists.

Figure 168 Generalized Codes Maintenance


- Field Name: Enter the field name.

- Code: Enter the value used in the system.




of 165

Master Comments

This program is used to create extended comments for items, customer or any other kind of information used

in the system.

Figure 169 Comment Maintenance


- Reference: Enter the reference of this comment page.

- Language: Enter the language code where the comment is written in.

- Page: Enter the page number for this comments page.

- Date: Enter the date the comment page was created.

- Comments: Enter in this field a text that describes the subject. The entered information

can be used on reports.


of 165

Table of Figures

of 165

Table of Figures

MANTA RAY Administration Reference

of 165

Table of Figures

of 165

Table of Figures

FIGURE 1 COMPANY MAINTENANCE ................................................................................................................................ 9

FIGURE 2 CONTROL FILE – GENERAL .............................................................................................................................. 10

FIGURE 3 CONTROL FILE - PURCHASING ......................................................................................................................... 11

FIGURE 4 CONTROL FILE – SALES .................................................................................................................................. 12

FIGURE 5 CONTROL FILE - SHIPMENTS ........................................................................................................................... 14

FIGURE 6 CONTROL FILE - MANUFACTURING .................................................................................................................. 15

FIGURE 7 CONTROL FILE - ACCOUNTING ........................................................................................................................ 16

FIGURE 8 CONTROL FILE - INSURANCE CONTRACTS .......................................................................................................... 17

FIGURE 9 CONTROL FILE - DOCUMENTS ......................................................................................................................... 18

FIGURE 10 CONTROL FILE – TIMESHEETS ....................................................................................................................... 19

FIGURE 11 CONTROL FILE – DEFAULTS .......................................................................................................................... 20

FIGURE 12 CONTROL FILE - MESSAGE OF THE DAY ........................................................................................................... 21

FIGURE 13 CONTROL FILE - SYSTEM .............................................................................................................................. 22

FIGURE 14 CONTROL FILE – SYSTEM.............................................................................................................................. 23

FIGURE 15 TREE STRUCTURE – VALIDATION TABLES ......................................................................................................... 25

FIGURE 16 MEETING ROOM MAINTENANCE ................................................................................................................... 26

FIGURE 17 TASK TEMPLATE MAINTENANCE – GENERAL ................................................................................................... 27

FIGURE 18 TASK TEMPLATE MAINTENANCE – ADVANCED ................................................................................................. 28

FIGURE 19 TASK TEMPLATE MAINTENANCE – INVOICING .................................................................................................. 29

FIGURE 20 TASK TEMPLATE MAINTENANCE – AUTOMATION ............................................................................................. 30

FIGURE 21 COUNTRY CODES ........................................................................................................................................ 32

FIGURE 22 STATE CODES ............................................................................................................................................. 33

FIGURE 23 GOVERNMENT REGIONS .............................................................................................................................. 33

FIGURE 24 POSTAL CODES ........................................................................................................................................... 34

FIGURE 25 REGION CODES .......................................................................................................................................... 35

FIGURE 26 CITY CODES ............................................................................................................................................... 35

FIGURE 27 DISTRICT CODES ......................................................................................................................................... 36

FIGURE 28 QUARTER CODES ........................................................................................................................................ 37

FIGURE 29 PLACE CODES ............................................................................................................................................. 38

FIGURE 30 GEOGRAPHIC TYPES .................................................................................................................................... 39

FIGURE 31 GEOGRAPHIC LOCATIONS ............................................................................................................................. 39

FIGURE 32 LANGUAGE CODES ...................................................................................................................................... 41

FIGURE 33 CONTACT RELATION TYPES ........................................................................................................................... 42

FIGURE 34 CONTACT GROUP DEFINITION ....................................................................................................................... 43

FIGURE 35 GROUP DEFAULTS ....................................................................................................................................... 44

FIGURE 36 GROUP DEFAULTS - RELATIONS ..................................................................................................................... 44


of 165

FIGURE 37 GROUP DEFAULTS - PROJECT RELATIONS ........................................................................................................ 45

FIGURE 38 GROUP DEFAULTS - DEPOT RELATIONS ........................................................................................................... 45

FIGURE 39 GROUP DEFAULTS – INSURANCES .................................................................................................................. 46

FIGURE 40 GROUP DEFAULTS – HOTEL RELATION ............................................................................................................ 46

FIGURE 41 CUSTOMER DOCUMENTS ............................................................................................................................. 47

FIGURE 42 CUSTOMER TYPES ....................................................................................................................................... 48

FIGURE 43 SUPPLIER TYPES .......................................................................................................................................... 49

FIGURE 44 POSITION CODES ........................................................................................................................................ 49

FIGURE 45 ACTIVITY CODES ......................................................................................................................................... 50

FIGURE 46 INDUSTRY CODES ........................................................................................................................................ 50

FIGURE 47 TITLE CODES .............................................................................................................................................. 51

FIGURE 48 NATIONALITY CODES ................................................................................................................................... 52

FIGURE 49 MARITAL SYSTEM CODES ............................................................................................................................. 53

FIGURE 50 JURIDIC STATUS CODES ................................................................................................................................ 54

FIGURE 51 SOCIAL STATUS CODES ................................................................................................................................ 55

FIGURE 52 CONTACT PROFILE DEFINITIONS – GENERAL .................................................................................................... 56

FIGURE 53 CONTACT PROFILE DEFINITIONS – SCANNER AI ................................................................................................ 57

FIGURE 54 PRODUCT LINES .......................................................................................................................................... 58

FIGURE 55 PRODUCT GROUPS ...................................................................................................................................... 59

FIGURE 56 PRODUCT TYPES ......................................................................................................................................... 60

FIGURE 57 PRODUCT CLASS ......................................................................................................................................... 61

FIGURE 58 BRANDS .................................................................................................................................................... 62

FIGURE 59 COLOR CODES ............................................................................................................................................ 62

FIGURE 60 STATUS CODES ........................................................................................................................................... 63

FIGURE 61 UNITS OF MEASURES ................................................................................................................................... 63

FIGURE 62 UNIT CONVERSION ...................................................................................................................................... 64

FIGURE 63 APPLICATIONS ............................................................................................................................................ 65

FIGURE 64 INVOICE TYPES ............................................................................................................................................ 66

FIGURE 65 PROJECT SKILLS .......................................................................................................................................... 66

FIGURE 66 WORK DESCRIPTIONS .................................................................................................................................. 67

FIGURE 67 REASON CODES .......................................................................................................................................... 68

FIGURE 68 CSR STATUS CODES - GENERAL ..................................................................................................................... 68

FIGURE 69 CSR STATUS CODES – ADVANCED .................................................................................................................. 69

FIGURE 70 CSR TYPES ................................................................................................................................................ 70

FIGURE 71 TASK STATUS – PROPERTIES ......................................................................................................................... 71

FIGURE 72 TASK STATUS – COLORS ............................................................................................................................... 72

FIGURE 73 TASK ACTION – GENERAL ............................................................................................................................. 73

FIGURE 74 TASK ACTION – ADVANCED .......................................................................................................................... 74

FIGURE 75 DELIVERY TERMS ........................................................................................................................................ 75

FIGURE 76 SHIPPING METHODS .................................................................................................................................... 75

FIGURE 77 INVENTORY SITES ........................................................................................................................................ 76

FIGURE 78 INVENTORY LOCATIONS ............................................................................................................................... 77

FIGURE 79 TRANSACTION TYPES ................................................................................................................................... 78

FIGURE 80 WORKING CALENDAR .................................................................................................................................. 79

FIGURE 81 CALENDAR GENERATOR ............................................................................................................................... 80

Table of Figures

of 165

FIGURE 82 WORK CENTERS ......................................................................................................................................... 81

FIGURE 83 MACHINES - GENERAL ................................................................................................................................. 82

FIGURE 84 MACHINES - SERVICE................................................................................................................................... 83

FIGURE 85 SHIFTS ...................................................................................................................................................... 83

FIGURE 86 SHIFT PLANNING ........................................................................................................................................ 84

FIGURE 87 DOWNTIME REASON CODES ......................................................................................................................... 84

FIGURE 88 SYSTEM ACCOUNT MAINTENANCE – DEBITOR ................................................................................................. 85

FIGURE 89 SYSTEM ACCOUNT MAINTENANCE – CREDITOR ............................................................................................... 86

FIGURE 90 SYSTEM ACCOUNT MAINTENANCE – DIVISION ................................................................................................. 87

FIGURE 91 SYSTEM ACCOUNT MAINTENANCE - PRODUCT LINE.......................................................................................... 88

FIGURE 92 GL ENTITIES ............................................................................................................................................... 89

FIGURE 93 GL ACCOUNT CODES ................................................................................................................................... 89

FIGURE 94 GL ACCOUNT CATEGORIES ........................................................................................................................... 90

FIGURE 95 ANALYTIC ACCOUNT CODES ......................................................................................................................... 91

FIGURE 96 DAYBOOKS ................................................................................................................................................ 91

FIGURE 97 BANKS ...................................................................................................................................................... 92

FIGURE 98 BANK TRANSACTIONS .................................................................................................................................. 93

FIGURE 99 CURRENCY CODES ....................................................................................................................................... 93

FIGURE 100 EXCHANGE RATES ..................................................................................................................................... 94

FIGURE 101 CREDIT TERMS – DESCRIPTION .................................................................................................................... 95

FIGURE 102 CREDIT TERMS – DISCOUNT ....................................................................................................................... 96

FIGURE 103 CREDIT TERMS - DUE ................................................................................................................................ 96

FIGURE 104 CREDIT TERMS - INTEREST .......................................................................................................................... 97

FIGURE 105 CREDIT STATUS MAINTENANCE ................................................................................................................... 98

FIGURE 106 GL TRANSACTION TYPES ............................................................................................................................ 98

FIGURE 107 GL CALENDAR ........................................................................................................................................ 100

FIGURE 108 TAX CODES ............................................................................................................................................ 101

FIGURE 109 TAX TYPES ............................................................................................................................................. 101

FIGURE 110 TAX CLASSES .......................................................................................................................................... 102

FIGURE 111 TAX USAGE ............................................................................................................................................ 102

FIGURE 112 TAX ENVIRONMENT ................................................................................................................................ 103

FIGURE 113 TAX ENVIRONMENT DETAILS .................................................................................................................... 103

FIGURE 114 TAX ENVIRONMENT TYPES ....................................................................................................................... 104

FIGURE 115 TAX RATES ............................................................................................................................................ 105

FIGURE 116 KNOWLEDGE BASE CATEGORIES - GENERAL ................................................................................................ 107

FIGURE 117 KNOWLEDGE BASE CATEGORIES – NAMING ................................................................................................ 108

FIGURE 118 KNOWLEDGE BASE CATEGORIES – DEFAULTS .............................................................................................. 109

FIGURE 119 KNOWLEDGE BASE CATEGORIES - ACTIONS ................................................................................................. 110

FIGURE 120 KNOWLEDGE BASE CATEGORIES – IDENTIFICATION ....................................................................................... 111

FIGURE 121 KNOWLEDGE BASE CATEGORIES - MONITORING .......................................................................................... 112

FIGURE 122 KNOWLEDGE BASE CATEGORIES – AUTOMATIC ACCEPT ................................................................................ 113


of 165

FIGURE 123 KNOWLEDGE BASE CATEGORIES – PROMPTS ............................................................................................... 114

FIGURE 124 KNOWLEDGE BASE RELATION TYPES - GENERAL ........................................................................................... 115

FIGURE 125 KNOWLEDGE BASE RELATION TYPES - DOCUMENTATION ............................................................................... 115

FIGURE 126 KNOWLEDGE BASE MONITOR ................................................................................................................... 116

FIGURE 127 KNOWLEDGE BASE MONITOR ENGINE ........................................................................................................ 117

FIGURE 128 KNOWLEDGE BASE COMMAND DEFINITIONS ............................................................................................... 118

FIGURE 129 KNOWLEDGE BASE LOG DEFINITIONS ......................................................................................................... 119

FIGURE 130 DOCUMENT MONITOR ............................................................................................................................ 120

FIGURE 131 FILE TYPES ............................................................................................................................................. 121

FIGURE 132 INSURANCE COMPANIES .......................................................................................................................... 122

FIGURE 133 CONTRACT TYPES .................................................................................................................................... 123

FIGURE 134 CONTRACT TYPES .................................................................................................................................... 123

FIGURE 135 USERS MAINTENANCE - LOGIN .................................................................................................................. 127

FIGURE 136 USERS MAINTENANCE – PREFERENCES – GENERIC ....................................................................................... 128

FIGURE 137 USERS MAINTENANCE – PREFERENCES – DOCUMENTS ................................................................................. 129

FIGURE 138 USERS MAINTENANCE – PREFERENCES – TELEPHONE ................................................................................... 130

FIGURE 139 USERS MAINTENANCE – PREFERENCES – E-MAIL ......................................................................................... 131

FIGURE 140 USERS MAINTENANCE – PREFERENCES – SYNCHRONIZATION ......................................................................... 132

FIGURE 141 SECURITY GROUPS .................................................................................................................................. 133

FIGURE 142 EMAIL PROFILE MAINTENANCE ................................................................................................................. 134

FIGURE 143 EMAIL PROFILE MAINTENANCE - RECEIVE ................................................................................................... 135

FIGURE 89 EMAIL PROFILE MAINTENANCE - SEND ......................................................................................................... 136

FIGURE 145 EMAIL PROFILE MAINTENANCE - OPTIONS. ................................................................................................. 137

FIGURE 146 EMAIL PROFILE MAINTENANCE - SIGNATURE ............................................................................................... 138

FIGURE 147 EMAIL ACTION MAINTENANCE - DESCRIPTION ............................................................................................. 138

FIGURE 148 E-MAIL ACTION MAINTENANCE - IDENTIFICATION ....................................................................................... 139

FIGURE 149 E-MAIL ACTION MAINTENANCE - ACTIONS ................................................................................................. 140

FIGURE 150 E-MAIL ACTION MAINTENANCE – LINK ...................................................................................................... 140

FIGURE 151 SYSTEM MENU MAINTENANCE ................................................................................................................. 141

FIGURE 152 OPTIONAL FIELDS MAINTENANCE .............................................................................................................. 142

FIGURE 153 REPORT DEFINITIONS MAINTENANCE ......................................................................................................... 143

FIGURE 154 DOCUMENT DEFAULTS - PURCHASING ........................................................................................................ 144

FIGURE 155 DOCUMENT DEFAULTS - SALES ................................................................................................................. 145

FIGURE 156 DOCUMENT DEFAULTS - MANUFACTURING ................................................................................................. 146

FIGURE 157 REPORT FONTS MAINTENANCE ................................................................................................................. 147

FIGURE 158 REPORT FIELDS MAINTENANCE ................................................................................................................. 148

FIGURE 159 REPORT DESIGNER .................................................................................................................................. 149

FIGURE 160 INTERFACE MAINTENANCE ....................................................................................................................... 150

FIGURE 161 INTERFACE DETAILS MAINTENANCE ........................................................................................................... 151

FIGURE 162 X-REFERENCE TABLE MAINTENANCE .......................................................................................................... 152

FIGURE 163 INTERFACE BATCH MAINTENANCE ............................................................................................................. 153

FIGURE 164 INTERFACE BATCH PLANNER ..................................................................................................................... 154

FIGURE 165 INTERFACE BATCH SCHEDULE MAINTENANCE .............................................................................................. 154

FIGURE 166 INTERFACE HISTORY MAINTENANCE ........................................................................................................... 155

FIGURE 167 FIELD TRANSLATION MAINTENANCE ........................................................................................................... 156

Table of Figures

of 165

FIGURE 168 GENERALIZED CODES MAINTENANCE ......................................................................................................... 156

FIGURE 169 COMMENT MAINTENANCE ....................................................................................................................... 157