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© Copyright 2016 Beroe Inc. All rights reserved. 1Back to TOC © Copyright 2016 Beroe Inc. All rights reserved.

Category Intelligence on Integrated Facilities ManagementAugust 2016

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Table of Contents

01Executive SummarySlides 5–12

• Global FM Industry Outlook – 2015• Supply Market Outlook• Focus Regions

• North America / Western Europe• Eastern Europe / Asia Pacific• Middle East / Africa / Latin America

• Procurement Best Practices• Sourcing Models

• Brexit – Impact

02Market AnalysisSlides 13–30

• Global IFM Market Maturity• Global FM Industry Trends • Global FM Drivers and Constraints • Regional Market Outlook• Industry Outlook - IFM Affecting Factors• Porter’s Five Forces Analysis: Developed

Markets • Porter’s Five Forces Analysis: Emerging

Markets

03Supply AnalysisSlides 31–46

• Supply Market Outlook - Supply Trends and Insights

• Key Global FM Suppliers• Key Regional Suppliers: Service Portfolio• Key Global Supplier Profile• Supplier SWOT Analysis

04Cost and Pricing AnalysisSlides 47–53

• Cost Structure Analysis• Cost Analysis and Expected Savings• Cost Break-up - Should Cost Model• Cost Structure Analysis - Management and Incentive Fee

Benchmarking • Pricing Analysis – Price Forecast

05Procurement Best PracticesSlides 54–63

• Sourcing Models for FM Services• Sourcing Models – Comparative Analysis• Cross-industry Sourcing Model Adoption• Key Success Factors for IFM Implementation• Pricing Models – Comparative Analysis• Regional Pricing Best Practices• Key Services KPI and SLA Components

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KPIsOn-site Management ResourceSkills Training RecordsStaff Appearance and ConductCustomer Service – Communications

EMERGING ENGAGEMENT STRATEGIES

IFM and TFM engagement strategies along with customized single services engagement

Executive Summary

MARKET OVERVIEWGlobal market size – XXX billion (2015)Expected to grow at a CAGR of XXX percent to XXX billion by 2017

TOP GLOBAL SERVICE PROVIDERS

Jones Lang LaSalle (JLL)

ISS

CBRE

Sodexo

Compass GroupBUYER POWERFor small contracts

(XXX million to XXX million),buyers have lower bargaining power compared with large contracts (>XXX million)

Medium Market Maturity Regions UAE, Saudi Arabia, Qatar, Singapore, Canada, Eastern Europe

2High Market Maturity Regions U.S., UK, Australia, Germany, France, Spain, New Zealand

1Cushman and Wakefield

IFM CONTRACT PERIOD

Average period: XXX Years

NEGOTIATION FACTORSManagement Fees

Incentive FeesRebates

PRICING IN IFMCost-plus Pricing Guaranteed Maximum Price

IMPACTFUL COST COMPONENTSLabour costs (wages and benefits)constitute nearly XXX percent of total costs

Sources: Primary Expert 1, Primary Expert 2, Beroe Analysis

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