integrated marketing communication2.pptx
TRANSCRIPT
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Principles of Marketing 2
January 26, 2014
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Objectives of Lesson
o revie! key "arketing concepts o #e$ne key ter"s
o e%plain t&e co""unication
process
o e%plain t&e pro"otion "i%
o #iscuss 4 steps in #evelopinge'ective "arketingco""unication(
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Purpose of Pro"otions
o infor", persua#e an# re"in#potential buyer custo"ers in
or#er to solicit a response orin)uence t&eir opinion(
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Objectives of Pro"otions
o create a!areness o sti"ulate #e"an#
*ncourage pro#uct trial
o i#entify prospects
+etain loyal custo"ers
o"bat co"petition
+e#uce sales )uctuations
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o""unication Process
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What is Integrated MarketingCommunication?
-n approac& to ac&ieving t&e objectivesof a "arketing ca"paign t&roug& a !ellcoor#inate# use of #i'erent pro"otional
"et&o#s t&at are inten#e# to reinforceeac& ot&er.!!!(business#ictionary(co"/(
ntegrate# Marketing o""unication isan approac& to t&e pro"otions aspect oft&e "arketing "i% !&ic& coor#inatesan# integrates a co"panys "arketing
co""unication strategy .3otter, 200/(
http://var/www/apps/conversion/tmp/scratch_3/http:%2F%2F(www.businessdictionary.com%2Fhttp://www.businessdictionary.com/http://www.businessdictionary.com/http://var/www/apps/conversion/tmp/scratch_3/http:%2F%2F(www.businessdictionary.com%2F
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8irect Marketing
8irect Marketing atalogues
Mail
ele"arketing
*lectronic co""erce
9oice "ail
*"ail
:a%
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&e goal is one voice across all "e#ia( o""unication s&oul# be clear,consistent, co"pre&ensive .using several"e#ia/(- !ay of looking at t&e !&ole "arketing
process
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usto"er :ee#back
usto"er fee#back is very i"portant int&e ntegrate# Marketingo""unication process(
usto"er fee#back is solicite# t&roug&; toll free lines
*"ail
:ocus groups
ntervie!s
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:actors in)uencing t&e e'ectiveness ofM .:iske an# ?art in 3otter, 200/(
Monopoly of t&e co""unicationsource over t&e recipient(
-lign"ent of t&e "essage !it& t&e
beliefs an# values of t&e recipient( &e perception t&at t&e source &as
e%pertise, &ig& social status,likeability an# po!er(
=ocial conte%t or group !ill#eter"ine !&et&er or not t&eco""unication is accepte#(
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1. Identify the target audience.
2. Determine thecommunication
objectives.
3. Design the message.
. !e"ect the communicationchanne"s.
8*9*LOP5@ *::*9* OMM5-O5 =+-*@A
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B( #stab"ish the tota"
communicationsbudget.
6( Decide on the
communication mi$.
C( Measure thecommunications% resu"ts.
D( Manage the IntegratedMarketing
Communications &rocess.
8*9*LOP5@ *::*9* OMM5-O5 =+-*@A
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lass activity
8ivi#e in groups of (-ns!er t&e Euestions assigne# to
your group, !it& t&e assistance of
t&e &an#out or any ot&erresource "aterial(
Fe prepare# to s&are your
responses !it& t&e class(
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:or furt&er rea#ing
&ttp;GGs"allbusiness(c&ron(co"Gsteps#evelopingintegrate#"arketing
co""unicationplanB60B(&t"l(
&ttp;GG!!!(sli#es&are(netG"an#alinaGintegrate#"arketingco""unication
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