integrated marketing communication2.pptx

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    Principles of Marketing 2

     January 26, 2014

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    Objectives of Lesson

     o revie! key "arketing concepts o #e$ne key ter"s

     o e%plain t&e co""unication

    process

     o e%plain t&e pro"otion "i%

     o #iscuss 4 steps in #evelopinge'ective "arketingco""unication(

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    Purpose of Pro"otions

     o infor", persua#e an# re"in#potential buyer custo"ers in

    or#er to solicit a response orin)uence t&eir opinion(

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    Objectives of Pro"otions

     o create a!areness o sti"ulate #e"an#

    *ncourage pro#uct trial

     o i#entify prospects

    +etain loyal custo"ers

    o"bat co"petition

    +e#uce sales )uctuations

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    o""unication Process

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    What is Integrated MarketingCommunication?

    -n approac& to ac&ieving t&e objectivesof a "arketing ca"paign t&roug& a !ellcoor#inate# use of #i'erent pro"otional

    "et&o#s t&at are inten#e# to reinforceeac& ot&er.!!!(business#ictionary(co"/(

    ntegrate# Marketing o""unication isan approac& to t&e pro"otions aspect oft&e "arketing "i% !&ic& coor#inatesan# integrates a co"panys "arketing

    co""unication strategy .3otter, 200/(

    http://var/www/apps/conversion/tmp/scratch_3/http:%2F%2F(www.businessdictionary.com%2Fhttp://www.businessdictionary.com/http://www.businessdictionary.com/http://var/www/apps/conversion/tmp/scratch_3/http:%2F%2F(www.businessdictionary.com%2F

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    8irect Marketing

    8irect Marketing atalogues

    Mail

     ele"arketing

    *lectronic co""erce

    9oice "ail

    *"ail

    :a%

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    &e goal is one voice across all "e#ia( o""unication s&oul# be clear,consistent, co"pre&ensive .using several"e#ia/(- !ay of looking at t&e !&ole "arketing

    process

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    usto"er :ee#back

    usto"er fee#back is very i"portant int&e ntegrate# Marketingo""unication process(

    usto"er fee#back is solicite# t&roug&;  toll free lines

      *"ail

    :ocus groups

    ntervie!s

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    :actors in)uencing t&e e'ectiveness ofM .:iske an# ?art in 3otter, 200/(

    Monopoly of t&e co""unicationsource over t&e recipient(

    -lign"ent of t&e "essage !it& t&e

    beliefs an# values of t&e recipient( &e perception t&at t&e source &as

    e%pertise, &ig& social status,likeability an# po!er(

    =ocial conte%t or group !ill#eter"ine !&et&er or not t&eco""unication is accepte#(

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    1. Identify the target audience.

    2. Determine thecommunication

    objectives.

    3. Design the message.

    . !e"ect the communicationchanne"s.

    8*9*LOP5@ *::*9* OMM5-O5 =+-*@A

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    B( #stab"ish the tota"

    communicationsbudget.

    6( Decide on the

    communication mi$.

    C( Measure thecommunications% resu"ts.

    D( Manage the IntegratedMarketing

    Communications &rocess.

    8*9*LOP5@ *::*9* OMM5-O5 =+-*@A

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    lass activity

    8ivi#e in groups of (-ns!er t&e Euestions assigne# to

    your group, !it& t&e assistance of

    t&e &an#out or any ot&erresource "aterial(

    Fe prepare# to s&are your

    responses !it& t&e class(

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    :or furt&er rea#ing

    &ttp;GGs"allbusiness(c&ron(co"Gsteps#evelopingintegrate#"arketing

    co""unicationplanB60B(&t"l(

    &ttp;GG!!!(sli#es&are(netG"an#alinaGintegrate#"arketingco""unication

    http://smallbusiness.chron.com/steps-developing-integrated-marketing-communication-plan-56305.htmlhttp://smallbusiness.chron.com/steps-developing-integrated-marketing-communication-plan-56305.htmlhttp://smallbusiness.chron.com/steps-developing-integrated-marketing-communication-plan-56305.htmlhttp://smallbusiness.chron.com/steps-developing-integrated-marketing-communication-plan-56305.htmlhttp://smallbusiness.chron.com/steps-developing-integrated-marketing-communication-plan-56305.htmlhttp://smallbusiness.chron.com/steps-developing-integrated-marketing-communication-plan-56305.htmlhttp://smallbusiness.chron.com/steps-developing-integrated-marketing-communication-plan-56305.htmlhttp://smallbusiness.chron.com/steps-developing-integrated-marketing-communication-plan-56305.html