Integrated Talent Management: From Strategy to Execution

Dr.SelvanDSeniorVicePresident–TalentTransforma7onWiproTechnologies

© 2010 Wipro Ltd - Confidential 2

3

4 Learning Strategy

1 About Wipro

2 Business Drivers

About Talent Transformation

5 Aligning Learning Actions

Agenda

6 Q&A

© 2010 Wipro Ltd - Confidential 3

The Wipro story

Manufacturing

Vegetable oil Soaps

Hydraulic equipment

IT Hardware

Personal Computer Lightings

Medical systems

Software, R&D

R&D Software Personal Products

Global Delivery

Global IT solutions

Largest BPO Consulting

© 2010 Wipro Ltd - Confidential 4

Presence in countries across the globe

Singapore

Headquarters

USA New York, New Jersey – Headquarter Mountain View Seattle Chicago Dallas Houston Minneapolis Atlanta Boston Columbus Miami Nashville Troy Brea Infocrossing: Broomfield Dayton Jefferson City Leonia Norcross Omaha Phoenix Roselle (Chicago) Tampa Tempe Westwood Woodland Hills

Europe Austria United Kingdom Germany France Finland Luxembourg Netherlands Poland Portugal Romania Sweden Switzerland

Brazil Saudi Arabia

Canada

Japan

Taiwan Egypt

China

Mexico

India

Australia

54 countries, 72 GDCs

Malaysia

Argentina

Dubai

Indonesia

New Zealand

Thailand

United Arab Emirates

Confidential © Copyright 2010 Wipro Ltd

© 2010 Wipro Ltd - Confidential 5

Team Wipro

Gender Diversity ~30% Women

*Data as of May 31st 2010

Age & Experience

Average age of employees – 29 years

Average tenure in Wipro 2.84 years

Average tenure of senior leadership team is 11.1 years

Geographical spread

21% employees overseas

Over 15000 spread across North America, Europe and Japan

Global Diversity

•  Nearly 50% of overseas employees local nationals

© 2010 Wipro Ltd - Confidential 6

The Three Business Drivers

Productivity Enhancers

Growth Enablers

Margin Movers

© 2010 Wipro Ltd - Confidential 7

TheTalentTransformationLandscape

4000 employees undergo classroom training every day

5000 pursue their Masters through a work integrated learning program

7,000 fresh recruits from campuses this year

60,000 employees on

Technology Enabled Learning

150+ full-time trainers and over 500 Certified Talent

Transformers

© 2010 Wipro Ltd - Confidential 8

TalentStreams

Business Skills

Cross Culture

Behavioral Skills

Execution Excellence

Higher Education

Technology

Domain Skills

© 2010 Wipro Ltd - Confidential 9

Wipro’s Learning Strategy

© 2010 Wipro Ltd - Confidential 10

OverallTalentFramework

Programming Generic Skills

Programming Stream Wise

30%

25%

20%

15%

10%

Unified Competency Framework

Core Skills

Skill + Application + Testing

Application + Assessments + Project Management

Technology Ladder

Domain & Business Acumen Business Focus

Solution Focus

© 2010 Wipro Ltd - Confidential 11

Wipro’s Learning Evolution

© 2010 Wipro Ltd - Confidential 12

Approaches to Learning

Preferred Learning Styles

Comfort with Delivery Methods

Technology Enablement Effort

Traditionalist Formal Reflective /

Sequential Instructor-Led High

Gen X Informal/

Formal Active / Sensing Blended Moderate

Millennial Non-formal Active / Global/

Intuitive Anytime, Anywhere

Low

Multi-GenerationalWorkforce

The Need for Rapid Learning

© 2010 Wipro Ltd - Confidential 13

TheGuidingPrinciplesofTalentTransformation

State of the Art Learning Infrastructure

Learning Integrated HR Processes

Contextual Content Tools that enhance the Learning experience

Single Window Managed Learning Support

Produc(vityEnhancers

MarginMovers

Growth

Enablers

© 2010 Wipro Ltd - Confidential 14

LearningTechnologyInfrastructure

© 2010 Wipro Ltd - Confidential 15

Integrated Talent Management System (ITMS)

Recrui(ng

Learning

PerformanceManagement

Leadership

CareerDevelopment

Staffing

CompetencyFrameworkITMS

© 2010 Wipro Ltd - Confidential 16

ITMS Integrates with Core HR Processes

LearningAc(vi(esAlignedtoKCA’sandWLQinPerformanceAppraisal

Produc(vity–SkillFocused

© 2010 Wipro Ltd - Confidential 17

ITMS provides real time MIS for Managers

© 2010 Wipro Ltd - Confidential 18

MIS that helps drill down to each employee

© 2010 Wipro Ltd - Confidential 19

People

Winning&Business

BusinessAcumen

Technology&Innova(on

Customer&Strategy

HandleChangingCustomerParadigms

ProgramManagement

NextGenSolu(ons

People&Execu(on

Creating Growth Enablers

20 © 2010 Wipro Ltd - Confidential

KEYEXPERTS–Compellingbrandnameauthorsareaprovenpointofinterest.Keepleadersengagedwithfeaturedexcerpts

Online Learning Community for Growth Enablers

QUESTIONSANDANSWERS–Leaderscangetanswerstocri(calques(onsinavarietyofways;one‐on‐oneques(ons,group‐widethreadeddiscussions,andresearchreports.

EVENTS–Virtuallearningeventsandin‐personmee(ngsfuelpeerinterac(onandlivediscussion.Linkeventstoyourinternalcoursecalendarandkeydatesinyourbusinesscycletocapitalizeontopofmindissues(ex.ExpertSpeak).

MODERATEDDISCUSSIONS–Drawoutglobalbestprac(cesthroughourexpertfacilitatorswhowillkeepthegroupfocused,recommendresources,andinjectconversa(onstarterstoignitedebate.

PROJECTCOLLABORATION–Ac(on‐learningteamsdevelopandtrackprojects.Currentbusinesschallengesaretackledandresolved.Leadersbuildtheirnetworkandsharebestprac(ceswithothersinthecohort.CUSTOMTAILOREDCONTENT–Ensuresorganiza(onalpriori(esandcultureDelivercompanyspecificcontent,co‐brandthelearningexperiencetoincreaserelevancetoleaders(Ex.LeadersasTeachers)

TARGETEDCONTENTFEED–Keepingthematerialfreshandrelevant.HBSPresourcesincludeHarvardBusinessReviewar(cles,onlinelearningmodules,bookexcerpts,videoclipsandmore

Growth Enabler – Learning Pallete

Margin Movers – Rapid Learning

High Investments to address Margin Movers needs

BeaerDecisions

Ac(onableInsights

OnDemandLearning M‐Tube

BusinessIntelligence

GlobalLearningSupport

Seman(cs

Moretechnologytomaketheenduserlifesimpler

© 2010 Wipro Ltd - Confidential 24

Global Learning Support Center

Handle7000+learningrelatedcallseveryquarter

ThankYou

selvan.dorairaj@wipro.com