integrated transport operations management systems dimts … · 2018-08-13 · delhi integrated...
TRANSCRIPT
Delhi Integrated Multi-modal Transit System Limited
Joint Venture of Govt. of NCT of Delhi and IDFC Foundation
An ISO 9001, 14001, OHSAS 18001,ISO 27001 & CMMI L3 Certified Company
Integrated Transport Operations Management Systems– DIMTS Experience
By: Manish Kumar, Head – IT, DIMTSDate: 29th Aug 2016
Structure of this presentation
• About DIMTS
• Integrated Transport Management System
– The Need
– The Challenges
– DIMTS Experience
– Benefits delivered
• Special mention on Data Analytics
Company Overview
DIMTS is a 50:50 Joint Venture of
Government of National Capital
Territory of Delhi (GNCTD) &
Infrastructure Development Finance
Company Ltd. (IDFC; USD 10 billion
assets under management; power,
highways, ports, etc.)
Chief Secretary of Government of
National Capital Territory of Delhi is the
chairman of the company
Vision
To create an environment where the
majority of trips take place by public
transport in preference to personal
motorized transport
About DIMTS
Transport
Planning
• Comprehensive
Mobility
Planning
• Urban Mass
Transit Corridor
Planning and
Design
• Traffic
Simulation
• Route
Rationalization
• Planning of
pedestrian and
NMV
Infrastructure
• Parking
Advisory
Services
• Policy
Advisory
• Feasibility
Analysis
• Project
Structuring
• PPP Advisory
• Bid
Documentatio
n
• Bid Process
Management
Engineering
• Design
• Project
Management
• Independent
Engineering
Services
Road
• ISBTs
• Depots
• Bus Queue
Shelters
Operations
• Bus
Concession
Management
• BRT Corridor
Management
• Smart-card
Issuance
Management
• Parking
Management
• Terminal/ Depot
Management
Transport
Technologies
• Vehicle Tracking,
PIS, PAS
• Electronic
Ticketing
• Automatic Fare
Collection System
• Bus Management
System
• Smart Phone
applications
• Data Analytics
• E-Governance
• Intelligent
Signaling
Railways
• Alignment and
Track design
• Railway Siding
• Signaling
End to End Solutions in Land Based Transportation
Plan-Design-Supply-Installation-Testing-Commissioning-Operations
1st and only to introduce Cluster Scheme in Urban Bus Transport in India
1400 + / 10,00,000 Cluster buses carrying > 1 m passengers / day
1500+ ETMs, compatible with CMC, deployed in Cluster buses
1,00,000+ No of Public Service Vehicles being tracked and monitored
90,00,000+ Smart cards for DLs / RCs issued in Delhi
3M / 32 Designing national solution for security tracking in 3 million vehicle with
control centres across 32 cities under Nirbhaya Project (MoRTH)
500+ Kms of Railway Planning / Design / Construction supervision
120+ No of Parking lots design / O& M ( On-street /Off-street/MLP/Automatic)
18+ No of ISBTs / MMTCs / Bus Terminals ( Planning/Design/ PMC)
4 / 12 No of Monorail / BRTs project studies
DIMTS ... in Numbers
Areas and Geographies
Projects and clients across 18 states
in India and 5 countries
Quality Certifications
In Process:
PCI Data Security
Standards Compliance
Few Key Clients….
Municipal
Corporation
of Delhi
Ahmedabad Municipal
Corporation
NCRPB
Delhi Transport Corporation
Partners & Members
IIT
DELHI
CEAI
Awards
2008(Intl. Asso. of Public Tpt)
2009(Urban Mobility Conference - IUT)
2010(Solution for our Future Awards – Shanghai
Expo)
2010(Urban Mobility Conference – IUT) for Best
NMT – Green Bike
2011(Urban Mobility Conference – IUT) for Bus
Cluster Scheme
2013(UITP ‘Grow with Public Transport’
International Awards: Awards for Innovation in public transport worldwide)
2013 (Volvo Sustainable Mobility Award)
2014 (Best ICT solution in Transportation
Sector)
2015 (Excellent in analytics in Transportation
Sector-NASSCOM)
Integrated Transport Operations Management
Systems
– The Need and Challenges
The need is now being felt – more than ever!
When will the
bus arrive?
Which bus
should I take
to reach my
destination?
When should
I reach the
bus stop?
Is the next
stop my
destination?Maybe I
should try a
different mode
next time!
How do we effectively monitor
the operations- Overspeeding,
route deviations, missed bus stops?
Why did we have low ridership last
week? What is the RCA & Learning?
How do we improve our revenue per km
over the next 12 months?
Intelligent Bus
Connected Bus Stops
ConnectedBus /
Paratransit
EnhancedPassengerServiceExperience
Personal Travel
Assistant
Live tracking feeds
Personal TravelPlanner
Intelligent decision support
Smart Congestionmanagement
SmartTransport Planning
PassengerInformationSystem
Complete Visibility for effectiveTravel Plan for passengers
Fare Collection Analysis
Route Optimization
Efficient Transport Operation
Optimized transportOperation, offeringreliable and safeTransportationservices
Better managementof resources and Efficient interface with Related City services
Intelligent Transport Roadmap
13
Urban Transport – Broad Spectrum
Implementing ITS - Key Challenges
14
• Risks to ROI
• Gestation Period
• Implementation Challenges
• Sustenance
• Risks to ROI
• R&D investment towards building low cost alternatives
• Sustenance
• Knowledge and experience of ITS
• Adoption & sustenance
• Economics
• Integrating disparate operators
• Knowledge and experience of ITS
• Economics
• Resistance to change
• Complex Business process re-engineering
• Adoption and sustenance
Transit Operators
Transport
Authorities
Solution Providers
OEMs
PESTLScenario
Implementing – From Theory to Practice
DIMTS Experience…
Real-time Vehicle Tracking Real-time Electronic Ticketing Operations Control Center
Automatic Vehicle Location System (AVLS)
Dashboard to monitor operations real-
time and respond to deviation/ violations
• Depot, vehicle and route wise movements
• Schedule and Route adherence, Trip status
(Cut/Short/Missed)
• Over-speeding/ driver behavior
• Missed stops
• Breakdown/ accidents
High Precision Tracking
Unique IP of Developing and managing
AVLS
Single Device Agnostic Platform
Centralized Monitoring
(Common Control Center)
24x7 Real time tracking
100000+ Vehicles @ Frequency 10
Sec
Huge Backend Capabilities
More than 80 GB
More than 150 Million Locations
Update
Processed…..Everyday
Leading contributor to GPS
Standardization and evaluation
parameters
More than 40 GPS Models Integrated
Empanelment Process ongoing
DIMTS has deployed New Generation
Electronic Ticketing Machines (ETMs)
• Real Time data transfer through GPRS
• Real time monitoring of ETM Health
• Real time fraud detection
• Theft of ETM – No loss of transaction• Remote ETM Blocking
• Contactless Smart Card Enabled
• Compatible with upcoming “National
Common Mobility Card” specifications
• Tamper proof devices
• Over the air configuration of new routes, changesto routes, software updates
• Any ETM can be deployed on any route, can beissued to any conductor
• Backend tested for > 1 million transactions/ hr
Automated Fare Collection System (AFCS)
INTEGRATED VEHICLE MANAGEMENT SYSTEM Dashboard
Automated Fare
Collection
Passenger Information
System
Automated Vehicle
Location System
Depot Management
System
Vehicle Dispatch System
Financial Management
System
Planning –Scheduling and Roster
Mgt
Material Resource
Management
Incident/Accident Mgt
Call Centre Management Fleet
Management
Crew Management & Appraisal
Statutory compliances
Field Devices
PIS BoardBus Driver
ConsoleSCU, CCTV
CANPIS POSETM
Flap Gates/ Validator
OCCPrimary
Data CentreDisaster
Recovery Centre
Video WallComm.
InfraBackup
InfraControl Centre
SMS/e-Mail Operation
Security Surveillance
System
House Keeping
Depot, BQS etc.
Contract Management
Enterprise Management System – Core Framework
Analytics Engine
Integrated Bus Management System (BMS)
An Integrated Bus Management System (BMS) has also been implemented– a
single application for integration all the sub-systems of cluster operations
Operations Control Centre (OCC)
State-of-Art Operations Control Center at
DIMTS
Integrated Transport Operations Management
Systems
– Benefits delivered
Some General Benefits
• Journey planner, Bus ETA, Seat Availability for Customers
• Ability to track near and dear ones
• Route Optimization and Scheduling based on demand patterns
• Monitoring driver behaviour
• Fraud prevention – real time and offline
• Monitoring schedule and route adherence
• Governance and Payments of behalf of the Dept. of Transport to the
concessionaries is derived from the system. Audit trail is available for
all transactions.
• Various other socio-economic benefits to the society – improvements to
commuting time, less congestion on roads, less pollution et al. Affordable
travel for citizens (Fares are amongst lowest in India – not revised during
last 6 yrs)
Benefits – Improvements to key KPIs
• Business KPIs:
• Earning Per KM
• Earning Per Bus
• Earning per Passenger
• Avg. Vehicle Utilization
• Ridership per effective km
• Ridership per Bus
• Average Revenue per
passenger
• Operational KPIs:
• Out-shed Performance %
• In-shed Performance %
• Trip Performance %
• KM Performance %
• Fare Stage Performance %
• Conductor Ranking
• Operational Efficiency
Benefits – Better and Simpler processes for staff
Conductor’s
Log in
Enter Bus No., Driver No. &
Duty No.
Select Route
Initiate Ticketing
Select Passenger Type & Destination
Print Tickets
Trip End Report
Reconcile CashInitiate
subsequent trips
End of Shift Report
Reconcile Cash
Log off
Mobile Apps for
commuters
Web-based Journey Planner
Benefits – Information in the hands of the commuter…
Bus-Q-Shelter-Mounted-
PIS-BoardsBus-Mounted-PIS-Boards
Integrated Transport Operations Management
Systems
– Data Analytics
DIMTS practices all of these in
the Transit Space
Data Collection
•Organizing
•Summarizing
Information
•Analysing
•SynthesisingKnowledge
Decision Making
Transit Analytics – beyond tracking and ticketing
Operational KPI Analytics
Bunching Analysis
Trip Analysis
Google Play Rating
DIMTS in News
Thank You
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