Integrating Clinical Practice into the MAVEN Disease Surveillance System

Infection Preventionist Overviewrevised last: September 2018

Background The Massachusetts Virtual Epidemiologic Network (MAVEN) is a web-

based surveillance and case management system that enables state and local health departments to appropriately share public health, clinical, and case management data efficiently and securely.

Clinical Practitioners (aka Infection Preventionists) communicate with DPH-Epi-of-the-day (EOD) regarding reportable disease cases of importance that need additional information and follow-up by Infection Preventionists.

The functionality allowing CP’s to access identified cases was integrated into MAVEN in April 2017 Created email notification for disease events Created two workflows for notification and follow-up for cases

assigned to you/facility

Using MAVEN: Splash screen Once you have an account and are trained on how to you MAVEN you

will log into the system, you will initially be brought to the splash screen which will highlight any notifications and your recent events

MAVEN Splash Screen

MAVEN Workflows

Immediate Notification workflow for new events/cases assigned to your facility

Follow-Up Pending workflow to manage pending events/cases that you are still working on

Shared Cases workflow – when DPH/Local Boards of Health need to ask for information for relevant cases

Captures all data elements required for surveillance and case management

Mirrors the case report form for all events

MAVEN – Question Packages

Captures relevant clinical and risk information within the question packages that is needed by EOD and LBOH

Quicker data entry of information using the wizard Specific wizards created for each events/cases

assigned to your facility

MAVEN – Wizard

MAVEN – Wizard

MAVEN Labs

MAVEN Notes

Notes are where you can enter general information regarding events/cases.

See notes from Epidemiologist/Local Board of Health. Enter information into the wizard/question packages for

event/case.

EOD assigns event to your facilityEmail goes out to the CP group

CP Acknowledged - lets us know you acknowledged the event (date, name, phone)CP Follow-Up complete when you have completed the case investigation from your side of things

CP Questions (Admin QP)

MAVEN – Attachments

Attachments allow for medical notes or other types of documents you want to share via MAVEN

Key Concepts and Tips MAVEN is a web-based surveillance system. Events/Cases are used to track specific kinds

of information, including disease, town and facility-specific information.

Permission to see events in MAVEN and the information in those events is based on access assigned to your username.

You will only see the event ID associated with your facility.

Key Concepts and Tip (cont.)

Always select the “X” at the top right of the event when you are finished working in your identified event.

Never use the browser’s back button. Instead use the Dashboard buttons to navigate. Log out when you are finished working. Access the Help Button for MAVEN tip sheets,

guides and links to pertinent information.

Key Concepts and Tips (cont.)

Never share your password with anyone or allow anyone to log on to MAVEN using your username.

If you have staff members that need to use MAVEN, someone from MDPH will be happy to set them up with an account.

Account histories are maintained and accessible for all events for security and tracking purposes"

The MAVEN case/event ID associated with your facility can be emailed which does not violate HIPAA rules.

Setting up your Virtual Gateway account by DPH staff Email will be sent out prior to the training with your

MAVEN username/temporary password In person training by MDPH staff User account is setup and we access MAVEN Review any past cases

Let us know if you have questions by contacting Scott Troppy, 617-983-6819

Next Steps

MAVEN Help Desk 617-983-6801 (M-F, 9-5 pm)

Email: isishelp@state.ma.us

MDPH Epidemiologist Main Number 617-983-6800 (M-F, 9-5 pm)

Virtual Gateway (password reset)800-421-0938 (Voice)

Contacting Us