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Presented by: Douglas Kessler, Vice President Integrating Sustainability to Lean-out Daily Operating Programs and Standards © 2011 Roy Jorgensen Associates, Inc.

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Page 1: Integrating Sustainability to Lean-out Daily Operating ... · PDF fileIntegrating Sustainability to Lean-out Daily Operating Programs and Standards ... Id e n tify F e a s ib le A

Presented by: Douglas Kessler, Vice President

Integrating Sustainability to Lean-out Daily Operating Programs and

Standards

© 2011 Roy Jorgensen Associates, Inc.

Page 2: Integrating Sustainability to Lean-out Daily Operating ... · PDF fileIntegrating Sustainability to Lean-out Daily Operating Programs and Standards ... Id e n tify F e a s ib le A

What is right for you

Understanding early decision impacts

Life cycle costs of an asset

Long-term environmental impact

Decision-making tools for ‘greening’ daily operations

Plan: Sustainability Assessment, Expense Review

Do: Sustainability Service Level Decision-making Tool, LEED EB in Daily Operations Tool, Project Justifications

Check: Measurement & Verification

Act/Study: Expense Review, Quality Control

2 © 2011 Roy Jorgensen Associates, Inc.

Page 3: Integrating Sustainability to Lean-out Daily Operating ... · PDF fileIntegrating Sustainability to Lean-out Daily Operating Programs and Standards ... Id e n tify F e a s ib le A

3 © 2011 Roy Jorgensen Associates, Inc.

Page 4: Integrating Sustainability to Lean-out Daily Operating ... · PDF fileIntegrating Sustainability to Lean-out Daily Operating Programs and Standards ... Id e n tify F e a s ib le A

Certified or Certifiable

4 © 2011 Roy Jorgensen Associates, Inc.

Page 5: Integrating Sustainability to Lean-out Daily Operating ... · PDF fileIntegrating Sustainability to Lean-out Daily Operating Programs and Standards ... Id e n tify F e a s ib le A

© 2011 Roy Jorgensen Associates, Inc.

Page 6: Integrating Sustainability to Lean-out Daily Operating ... · PDF fileIntegrating Sustainability to Lean-out Daily Operating Programs and Standards ... Id e n tify F e a s ib le A

Service Levels and Scope

Scope

Se

rvic

e L

eve

l“Best-in-Class”

True Green

Light Green

Green Wash

Traditional Methods

“Best Practice”

Scop

e an

d Se

rvice

Leve

l opt

imized

for th

e or

ganiza

tion

Integrated Paractices

Core Competency

Lean Thinking

Single Facility / Single Point

6 © 2011 Roy Jorgensen Associates, Inc.

Page 7: Integrating Sustainability to Lean-out Daily Operating ... · PDF fileIntegrating Sustainability to Lean-out Daily Operating Programs and Standards ... Id e n tify F e a s ib le A

Organization Goals &

Objectives

Total Life Cycle Cost

Long-Term Cost of Point

Systems

Asset Replacement Opportunities

7 © 2011 Roy Jorgensen Associates, Inc.

Page 8: Integrating Sustainability to Lean-out Daily Operating ... · PDF fileIntegrating Sustainability to Lean-out Daily Operating Programs and Standards ... Id e n tify F e a s ib le A

Change the fundamental maintenance & operations

Create a comprehensive, strategic Program

8 © 2011 Roy Jorgensen Associates, Inc.

Page 9: Integrating Sustainability to Lean-out Daily Operating ... · PDF fileIntegrating Sustainability to Lean-out Daily Operating Programs and Standards ... Id e n tify F e a s ib le A

Sustainability Decision-Making Tools

PLAN

- Sustainability Gap Analysis - Cost Review

DO

ACT/ STUDY

CHECK

- Sustainability Service Level Decision-making

- Project Justifications/ Business Case

- Bill of Materials Review - Quality Control

- Measurement & Verification

9 © 2011 Roy Jorgensen Associates, Inc.

Page 10: Integrating Sustainability to Lean-out Daily Operating ... · PDF fileIntegrating Sustainability to Lean-out Daily Operating Programs and Standards ... Id e n tify F e a s ib le A

Strategic Assessment

Establishing quantifiable metrics

Documentation for all management plans

Feature asset inventory

Refrigerant management plan & inventory

Emissions reporting: CO2, SO2, NOX.

IAQ management plan

Sustainable purchasing plan

Solid waste plan

Occupant comfort surveys

10 © 2011 Roy Jorgensen Associates, Inc.

Page 11: Integrating Sustainability to Lean-out Daily Operating ... · PDF fileIntegrating Sustainability to Lean-out Daily Operating Programs and Standards ... Id e n tify F e a s ib le A

Account Name Annual Cost

Audio Visual Supplies $76

Parking Lots/Garages $240

Exp Prjs - Janitorial $350

Small Appliances $1,509

Elevator Maintenance $2,380

Exterior Building Mtce $2,380

Vandalism Incidents $3,927

Expensed Equipment $3,942

Discretionary Reserve $6,063

Plumbing $6,415

R&M Facilities $7,984

Pest Control $12,612

Priority Projects $17,524

Speciality Cleaning $18,285

Exp Prjs - R&M Facilities $19,168

Electrical $20,230

Natural Gas Utility $22,902

R&M Equipment $24,887

R&M HVAC $32,036

Fire Life Safety $37,453

Janitorial Supplies $45,747

Waste Mgmt $50,730

Water Utility $98,324

Landscaping $133,751

Janitorial $325,495

Electric Utility $724,972

Grand Total $1,619,381

11 © 2011 Roy Jorgensen Associates, Inc.

Page 12: Integrating Sustainability to Lean-out Daily Operating ... · PDF fileIntegrating Sustainability to Lean-out Daily Operating Programs and Standards ... Id e n tify F e a s ib le A

ls

Background: Maintenance Service Levels

Reliability-

centered

Maintenance

“Pro-active”

Predictive

Maintenance

“ Condition-based”

Preventive

Maintenance

“Time-based”

Reactive

Maintenance

“Run-to-fail”

12 © 2011 Roy Jorgensen Associates, Inc.

Page 13: Integrating Sustainability to Lean-out Daily Operating ... · PDF fileIntegrating Sustainability to Lean-out Daily Operating Programs and Standards ... Id e n tify F e a s ib le A

Reliability-

centered

Maintenance

“Pro-active”

Predictive

Maintenance

“ Condition-based”

Preventive

Maintenance

“Time-based”

Reactive

Maintenance

“Run-to-fail”

Sustainability Toolbox

13 © 2011 Roy Jorgensen Associates, Inc.

Page 14: Integrating Sustainability to Lean-out Daily Operating ... · PDF fileIntegrating Sustainability to Lean-out Daily Operating Programs and Standards ... Id e n tify F e a s ib le A

Environmentally friendly bill of materials and consumables

14

Procurement standards to minimize use of hazardous materials and chemicals

© 2011 Roy Jorgensen Associates, Inc.

Page 15: Integrating Sustainability to Lean-out Daily Operating ... · PDF fileIntegrating Sustainability to Lean-out Daily Operating Programs and Standards ... Id e n tify F e a s ib le A

Component vs. System Level Decision

Leverage your CMMS/

ERP

Focus the Lean

Sustainability practice at

the lowest level of the

asset hierarchy that

makes economic sense

15 © 2011 Roy Jorgensen Associates, Inc.

The Corporation

Enterprise

Toyota

USA

Facility / Plant

Headquart

ers

Cam

pus

Geographic Location

Unit / Platform

Data

Cente

r 1

Production Enity

System

Cooling P

lant

Top-Level Function

Subsystem

Condenser

Pum

p N

etw

ork

Subordinate Function

Group

Moto

r – P

um

p A

ssem

bly

Functional Assembly

Component

Pum

p

Equipment

Assembly

Impeller

Multiple Parts

Identifiable by Part Number

Bearing

Part

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DO: Life Cycle Cost Analysis ?

16

1. Define Problem and State Objective

2. Identify Feasible Alternatives

3. Establish Common Assumptions and Parameters

4. Estimate Costs and Time of Occurrence for Each Alternative

5. Discount Future Costs to Present Value

6. Compute and Compare LCC for Each Alternative

7. Compute Supplementary Measures if Required

for Project Prioritization

8. Assess Uncertainity of Input Data

9. Take Into Account Effects for

Which Dollar Costs or Benefits

Cannot be Estimated

10. Advise on the Decision

© 2011 Roy Jorgensen Associates, Inc.

Page 17: Integrating Sustainability to Lean-out Daily Operating ... · PDF fileIntegrating Sustainability to Lean-out Daily Operating Programs and Standards ... Id e n tify F e a s ib le A

ACT/STUDY: Quality Control

Audit of Janitorial Chemicals and Paint Specifications

Client: TFS for CSCC facility

Report date: 2/9/10 through 5/11/10

Introduction

Summary of Audit Results

Recommendations for Next Steps

* 16 janitorial supplies are OSHA regulated and we need to confirm that proper personal protection equipment

and procedures are being used

* Identified two items that are carcinogenic and one product that may cause reproductive harm. Recommend

high priority for alternatives.

(1) Review paint specifications for more environmentally friendly alternatives

* 16 items were either no longer available or unable to be found on the internet. Need to verify MSDS sheets.

* 13 janitorial supplies have pH levels equal to or greater than 12.5 and should be reviewed for less acidic

alternatives

Audit was conducted between February and May 2010 and included all janitorials supplies and paint

specifications for TFS's Customer Service Center in Cedar Rapids, IA. In total, Jorgensen reviewed 97 janitorial

supplies, two paint specifications, and one glue specification.

* One paint specification does not meet Green Seal or SCAQMD standards

* Six janitorial supplies are currently on Green Seal's certified products list

* Only 9 out of 97 janitorial supplies had current MSDS sheets on file

XXXXXXXXXXXXXXXXX

XXXXXXXXXXXXXXXXXXXXXXXXXXXXX

© 2011 Roy Jorgensen Associates, Inc.

Page 18: Integrating Sustainability to Lean-out Daily Operating ... · PDF fileIntegrating Sustainability to Lean-out Daily Operating Programs and Standards ... Id e n tify F e a s ib le A

Account Name Annual Cost

Audio Visual Supplies $76

Parking Lots/Garages $240

Exp Prjs - Janitorial $350

Small Appliances $1,509

Elevator Maintenance $2,380

Exterior Building Mtce $2,380

Vandalism Incidents $3,927

Expensed Equipment $3,942

Discretionary Reserve $6,063

Plumbing $6,415

R&M Facilities $7,984

Pest Control $12,612

Priority Projects $17,524

Speciality Cleaning $18,285

Exp Prjs - R&M Facilities $19,168

Electrical $20,230

Natural Gas Utility $22,902

R&M Equipment $24,887

R&M HVAC $32,036

Fire Life Safety $37,453

Janitorial Supplies $45,747

Waste Mgmt $50,730

Water Utility $98,324

Landscaping $133,751

Janitorial $325,495

Electric Utility $724,972

Grand Total $1,619,381

18 © 2011 Roy Jorgensen Associates, Inc.

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Future Steps

Page 20: Integrating Sustainability to Lean-out Daily Operating ... · PDF fileIntegrating Sustainability to Lean-out Daily Operating Programs and Standards ... Id e n tify F e a s ib le A

Illustration derived from NACUBO’s “Managing the Facilities Portfolio: A Practical

Approach to Institutional Facility Renewal and Deferred Maintenance”, 1991 p. 6

Facility Inspection

Short- Range &

Long-Range Needs

Funding Alternatives

Decision Stake

Holders

The “Tradational” Maintenance Cost Considerations

The “New” Paradigm Includes Sustainable

Maintenance Concepts

Integration Sustainability and Long-term Expense Impacts into FCAs

20 © 2011 Roy Jorgensen Associates, Inc.

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Summary

Page 22: Integrating Sustainability to Lean-out Daily Operating ... · PDF fileIntegrating Sustainability to Lean-out Daily Operating Programs and Standards ... Id e n tify F e a s ib le A

Alignment With Corporate Directions

22 © 2011 Roy Jorgensen Associates, Inc.

Page 23: Integrating Sustainability to Lean-out Daily Operating ... · PDF fileIntegrating Sustainability to Lean-out Daily Operating Programs and Standards ... Id e n tify F e a s ib le A

So this is really all about being selective about what is right for your individual organization’s goals and objectives

Be sure to understand what the true long-term cost of a point system decision can have

Look beyond the single facility and integrate your sustainability efforts across the entire portfolio

Understand the total life cycle cost analysis of each decision – adjust service levels and consider asset replacement opportunities

23 © 2011 Roy Jorgensen Associates, Inc.

Key Elements

Page 24: Integrating Sustainability to Lean-out Daily Operating ... · PDF fileIntegrating Sustainability to Lean-out Daily Operating Programs and Standards ... Id e n tify F e a s ib le A

Presented by: Douglas Kessler, Vice President

© 2011 Roy Jorgensen Associates, Inc.

Integrating Sustainability to Lean-out Daily Operating Programs and

Standards